Wellbeing jobs

About The Role

Join Our Award-Winning Team at Care South!

Role: Company Secretary & Data Protection Officer

Pay: £65,000 per annum plus car allowance and mileage

Hours: Full-time, 37 hours per week

Working Pattern: General working hours are 9:00 am to 5:00 pm, Monday to Friday. Occasional working from home with CEO approval

Location: Office based role, based at Care South’s head office in Poole

About the Role

Care South is seeking an exceptional Company Secretary & Data Protection Officer (DPO) to join our senior team at our Head Office in Poole.

Reporting directly to the Chief Executive Officer and the Board of Directors, this critical senior hybrid position places you at the very heart of our strategic operations.

You will hold the keys to our corporate governance while simultaneously serving as our legally designated expert and strategic lead on all aspects of UK GDPR and information privacy.

This is not a standard administrative role; it is a high-visibility position for a resilient, diplomatic professional who thrives on variety and complexity. One day you will be advising the Board and ensuring compliance with Company and Charity law, and the next you will be championing "privacy by design" across the organisation, managing corporate risk frameworks, and navigating complex regulatory landscapes.

If you possess a flawless eye for detail, an executive presence, and a deep passion for both corporate compliance and data privacy, we want to hear from you.

You will be joining a leading not-for-profit charity providing high-quality Residential Care, Care at Home and Assisted Living services. Care South is one of the Top 20 care companies, as rated on carehome co uk, based on published reviews from residents and their family and friends, endorsing our strong reputation in providing high quality care.

About You

Qualifications & Experience

• Proven experience as a Company Secretary or Board Secretary within a corporate or charitable environment.

• Qualified Chartered Governance Institute UK & Ireland professional qualification or a legal qualification.

• A professional Data Protection/Privacy qualification (e.g., CIPP/E Practitioner Certificate in Data Protection) or equivalent deep experience.

• Strong knowledge of the Companies Act, Charities Act and UK GDPR frameworks.

Skills & Attributes

• Pragmatic, pro-active and “can do” attitude”.

• Executive presence - exceptional communication and interpersonal skills, with the diplomacy and tact required to advise Board members and Senior Executives.

• Strong organisational skills.

• Meticulous accuracy -utmost attention to detail regarding minutes, legal registers, and regulatory compliance timelines

• Resilience & pace - ability to handle complex workloads, maintain absolute confidentiality and discretion, and work under pressure using your own initiative.

• Tech Savvy - advanced proficiency in MS Office suite with a solid understanding of modern IT security frameworks.

• Understanding of and adherence to Care South’s HEART values of Honesty, Excellence, Approach, Respect and Teamwork.

Your Rewards and Benefits

At Care South, we really value all our staff, whatever the role. We offer a stimulating and incredibly rewarding career, and we celebrate our colleagues every year through the Care South Stars Awards.

As a not-for-profit charity and registered company limited by guarantee, our focus isn't on owners or shareholders - it's firmly on those in our care and those who care for them. We are continually looking for ways to enhance the reward and recognition of our amazing Care South team.

Our current benefits package includes:

• Competitive salary
• Car allowance
• 28 days annual leave plus bank holidays
• Private medical insurance
• Permanent ill-health insurance
• Contributory pension scheme
• Life Assurance
• Employee Assistance Programme and wellbeing support
• Allocated car parking space at head office
• Paid induction and ongoing training
• Career development and progression opportunities
• Blue Light Card and online retail discounts
• Free Enhanced DBS check
• Staff Association
• Annual Care South Stars Awards

What You Need to Know

• You must be aged 18 or over
• This role is subject to an Enhanced DBS check
• We are unable to offer visa sponsorship for this position
• A full UK driving licence 
• Own car with business insurance and regular travel across the Care South portfolio as and when required

Apply today and become part of something truly special!

Deadline for applications: Friday 4 September 2026
Interviews planned for week commencing: Monday 14 September 2026

• Location: Home-based anywhere in the UK with travel for meetings. Option to work from our Bristol or London offices. 
• Closing date: 4 September 2026
• Interview date: Wednesday 16th and Thursday 17th Sept, and a second round interview (if necessary) on Monday 21st Sept 2026

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We're looking for an Impact, Evaluation & Learning Lead with experience in impact measurement, evaluation and organisational learning to join our Research, Learning & Systems Change Team within the Innovation, Policy & Systems Change Directorate. 

This is an exciting opportunity to shape how Young Lives vs Cancer understands, measures and improves the difference we make for children and young people with cancer and their families. You'll lead the development of evaluation and learning approaches across the charity, helping us understand what's working, what needs to change and where we can create even greater impact. 

Working collaboratively with colleagues across services, policy, engagement, fundraising, digital and data teams, you'll bring together evidence, data and lived experience to generate meaningful insights that improve services, inform strategic decisions and strengthen our influence beyond the organisation. You'll be equally comfortable thinking strategically and delivering hands-on evaluation activity, turning complex evidence into practical recommendations that drive change. 

We're looking for someone who is curious, analytical and passionate about improving outcomes for children and young people with cancer. You'll enjoy working with complexity, asking challenging questions and helping build a culture where evidence and learning are used to make informed decisions and drive continuous improvement.

This role is subject to a Criminal Record Check. In the event of a successful application, a Basic Criminal Record Check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

No two days are the same at Young Lives vs Cancer. So, summarising your day-to-day isn't easy. Here are some of the main things you'll be doing, but you'll find more details in our Role Details document.

• Leading the development and delivery of Young Lives vs Cancer's impact measurement and evaluation framework. 
• Designing and delivering robust evaluations using a range of approaches to understand outcomes, impact and learning. 
• Bringing together data, research, lived experience and operational insight to identify trends, opportunities and areas for improvement. 
• Translating complex evidence into clear, accessible insights, reports and recommendations for colleagues, leaders, funders and partners. 
• Developing approaches that strengthen organisational learning and support evidence-informed decision-making across the charity. 
• Working with colleagues and partners to improve data quality, measurement systems, reporting and access to organisational insight. 
• Building relationships with external partners, researchers and funders to strengthen evaluation capability and identify new opportunities for collaboration and learning.

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Experience leading or delivering impact measurement, evaluation and learning activity within the charity, public or related sectors. 
• Experience designing and implementing robust evaluations using a range of methodologies, including mixed methods and theory-based approaches. 
• Strong ability to analyse and synthesise qualitative and quantitative evidence, data and lived experience insights to support decision-making. 
• Experience developing or applying outcomes frameworks, theories of change or impact measurement frameworks.
• Ability to communicate complex evidence clearly and influence a wide range of stakeholders through reports, presentations and discussions. 
• Strong stakeholder management and relationship-building skills, with experience working collaboratively across teams and with external partners. 
• A strategic, curious and improvement-focused mindset, with a passion for using evidence to improve outcomes for children and young people.

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Rosanna Thomasoo.

#ShowTheSalary #NonGraduatesWelcome

About DadVocates

DadVocates is a new four-year project, funded by The National Lottery Community Fund, that will train, mentor and supervise young dads with lived experience of young fatherhood to act as volunteer peer advocates for young fathers going through children’s social care (CSC) proceedings, including Child Protection, Child in Need and Public Law Outline.

The project responds to evidence from our work with over 800 young dads, which shows that the majority felt negatively about CSC proceedings from the outset: many hold fatalistic expectations about losing contact with their children and are reluctant to engage. By matching young dads with a trained volunteer DadVocate at the earliest possible stage, the project aims to build agency, improve engagement and ultimately improve outcomes for children.

Over four years, the project will train 40 volunteer DadVocates, support 100 young dads through CSC proceedings, and deliver father-inclusive practice training to 160 social workers and other professionals across five local authorities. It will also co-design clear guidance on what good father-inclusive practice looks like within children’s social care teams.

This is a genuinely ambitious project, working at the intersection of lived experience, peer advocacy, social care practice and systems change. It was conceived by a young dad who is now a NEYDL trustee and qualified social worker and has been co-designed with 174 young dads over three years.

The role

The DadVocate Programme Manager will lead this project from the outset. You will recruit, train, mentor and supervise our volunteer DadVocates; chair and manage the project Steering Committee; lead the development and delivery of professional training for social workers; oversee monitoring, evaluation and funder reporting; and manage the project budget.

This is a programme management role, not a casework role. Cases are held by NEYDL’s Senior Young Dads Workers; the DadVocates you manage provide peer support within those cases. You will have direct relationships with young dad beneficiaries through steering committee meetings, evaluation sessions and learning events, but your primary responsibility is managing and supporting the DadVocates and the systems around them.

The DadVocates are young dads with lived experience of young fatherhood, not professional practitioners. They will need significant support, encouragement and professional development to operate effectively in what can be a challenging environment. The quality of that management and support is central to the success of this project.

You will work alongside training and research providers, closely with NEYDL’s Senior Young Dads Workers as the case holders and be supported day-to-day by the CEO.

What we are looking for

We are looking for someone with substantial experience, knowledge and competency working within the children’s social care and social work arena, alongside a track record of managing projects in the voluntary sector. The ideal candidate will bring both: professional grounding in children’s social care/social work and the programme management experience to lead a complex, multi-strand project over four years.

You will possess a deep understand of the children’s social care and social work system, be able to design and deliver training that changes professional culture and have the people management skills to support a team of volunteer young dads who are developing professional skills alongside their advocacy role. You will also need to build trusted relationships with young dad beneficiaries, social workers, academic partners and a range of local statutory and voluntary organisations.

We particularly welcome applications from people with lived experience of young fatherhood or young parenthood, from people with personal or professional experience of children’s social care proceedings (including professionally qualified social workers) and people from minoritised backgrounds.

What we offer

NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. If you join us, you will be part of a team that genuinely believes in what it does.

In addition, we offer:

• 7.2 weeks’ annual leave per year, inclusive of statutory and public holidays
• 5% employer pension contribution
• A flexible hybrid working arrangement
• Regular supervision and fortnightly team meetings
• Funded professional development and training
• Mileage paid at 55p per mile for business travel
• The opportunity to lead a nationally significant project at the forefront of father-inclusive practice

Job purpose

To lead and manage the DadVocates project, a four-year National Lottery-funded programme training volunteer young dads as peer advocates for young fathers in children’s social care proceedings; delivering professional training to social workers; and working towards the embedding of father-inclusive practice across children’s social care teams in five local authorities.

Key responsibilities

1. Project management

• Take day-to-day responsibility for the management and delivery of the DadVocates project across all strands of activity
• Manage the project budget, monitor expenditure and liaise with the CEO and Finance Officer
• Update and maintain NEYDL’s Evaluation Framework with DadVocates-specific indicators and methodologies within the first two months of the project start date
• Ensure the project meets its funder milestones and KPIs, maintaining accurate records of outputs and outcomes
• Produce quarterly progress reports for internal review and contribute to annual funder reports
• Commission and manage the external evaluator for the four-year evaluation
• Identify and escalate risks and challenges to the CEO, recommending solutions

2. Steering Committee

• Chair and manage the project Steering Committee, which meets every two months and comprises young dads, NEYDL frontline staff, the safeguarding lead, social work professionals, related experts and academic partners
• Induct Steering Committee members, including young dads, into their roles, providing tailored support to ensure they can contribute confidently alongside professionals
• Use Steering Committee meetings to review progress, identify challenges and agree recommendations for the next period of delivery

3. Co-creating the DadVocate training programme

• Work with training and research providers, young dads and Steering Committee members to co-create a 100-hour peer advocacy training programme for volunteer DadVocates
• Deliver the DadVocate training programme alongside NEYDL staff and delivery partners
• Lead annual reviews of the training programme and update content in response to learning and feedback

4. Managing and supporting volunteer DadVocates

• Recruit and train 10 young dad volunteers per year (40 over four years), all with lived experience of young fatherhood
• Provide ongoing mentoring, supervision and wellbeing support to all active DadVocate volunteers: at least 50 hours per volunteer per year
• Set clear objectives for each volunteer, conduct regular appraisals and team meetings, and support their professional development and progression
• Recognise that DadVocates are young dads with lived experience rather than professional backgrounds, and provide the high level of structured support this requires, including supporting them to navigate professional environments with confidence
• Support the progression of volunteers into employment, further training and community leadership roles

5. Matching DadVocates with young dads in CSC proceedings

• Build and maintain referral pathways with social services, midwifery, Family Nurse Partnerships, Family Hubs and other local networks across target local authorities
• Match 100 young dads over four years with a volunteer DadVocate (10 in year 1, rising to 40 in year 4)
• Work closely with NEYDL’s Senior Young Dads Workers, who hold cases, to coordinate peer advocacy support within CSC proceedings
• Maintain oversight of active advocacy arrangements, ensuring DadVocates are appropriately supported and that safeguarding obligations are met at all times
• Engage directly with young dad beneficiaries through steering committee meetings, evaluation sessions and project learning events

6. Professional training for social workers

• Co-create professional training content with social workers and young dads on the Steering Committee, drawing on national research and NEYDL’s practice experience
• Deliver half-day induction training to 15-20 social workers per local authority at the outset of each area’s involvement, co-facilitated by young dads or DadVocate volunteers
• Deliver annual refresher training in each local authority
• Facilitate quarterly case review and learning meetings with social workers in each local authority, involving DadVocate volunteers
• Co-design guidance on what father-inclusive practice looks like within children’s social care teams, with social workers and young dads (first version in year 2; updated version in year 4)
• Organise and host two information-sharing events for social care professionals in years 2 and 4 (approximately 100 professionals per event)

7. Monitoring, evaluation and learning

• Coordinate data collection with young dads, DadVocate volunteers and social workers using NEYDL’s evaluation tools and new instruments co-designed for this project
• Produce annual evaluation reports and disseminate learning through NEYDL’s wider networks, events and conferences
• Share learning through stakeholder events, professional networks and NEYDL’s regular sector-facing activity

8. Safeguarding

• Ensure robust safeguarding arrangements are in place for all project activity, particularly for DadVocate volunteers operating within CSC proceedings
• Work closely with NEYDL’s Safeguarding Lead to ensure policies and protocols relevant to the project are current, understood and followed by volunteers and partners
• Act as first point of contact for safeguarding concerns arising within the DadVocates project

9. Collaboration and partnerships

• Work closely with NEYDL’s Senior Young Dads Workers as case holders, ensuring a joined-up and consistent approach to supporting young dads involved in the project
• Build and maintain relationships with academic, statutory and voluntary sector partners
• Work with the Business Development Manager to help secure longer-term Local Authority funding for DadVocates, using evidence of impact from the project to support conversations with Local Authorities and expand the project’s reach beyond the areas and targets in the original funding bid
• Represent NEYDL and the DadVocates project at external meetings, networks and conferences
• Contribute to NEYDL’s wider communications and engagement activity

10. Other

• Deputise for the CEO as required
• Report to the Board of Trustees in person or in writing on a quarterly basis as required

11. Standard clauses

• The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
• The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
• The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
• This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
• This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

Job Title: Female Recovery Worker 

Location: This residential site, located in Brighton, benefits from great transport links, with Hove Station and several local bus routes nearby. Kindly be aware that step free access is not available at this service.

Salary: £26,200

Shift Pattern:  37.5 hours per week, Monday to Friday, with rotating shifts of 08:00 - 16:00, 10:00 - 18:00, and 14:30 - 22:00. You will be required to work bank holidays as part of a rota, in line with the needs of the service.

About the Role

We are hiring a Recovery Worker to join our Women's Service based which is based in Hove. The service provides low, medium, and high level support to women who have experienced homelessness, criminal justice history, substance use, mental health, and domestic abuse. As a Recovery Worker, you will be at the forefront of providing person centred support, to help our residents overcome personal challenges, and meet their desired goals/outcomes. You will do this through various support plans and interventions, running and participation of activities, and working alongside various internal and external partners. 

Key Responsibilities include: 

• Initiate appropriate interventions to prevent crisis or other risks.
• Ensure service responsibilities and requirements are carried out effectively.
• Develop, participate in, and encourage residents to participate in the running and development of various projects and activities.
• Empower residents to make decisions to take control over their lives, by creating an enabling environment.
• Provide advice, information, guidance, and life skills training to residents as required.
• Recognise signs of deteriorating mental health, physical health, or other health implications.

About You

We're looking for someone who has a genuine passion and felt purpose to help people who may be facing multiple disadvantages, to contribute towards our mission of empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. We're looking for someone who is a team player and driven to provide high quality, tailored support to our residents, with the ability to build rapport and trust with others. 

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

You will have:

• An understanding or willingness to learn the impact of homelessness on women from different backgrounds and multiple needs
• Experience of working with people with multiple and complex needs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• Able to influence and negotiate positive outcomes with others
• IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
• Alignment with SIG Values

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We're looking for an experienced Management Accountant who is excited by the role finance can play in creating social impact. Working closely with colleagues, senior leaders and trustees, you'll provide the financial insight, forecasting and analysis needed to support effective decision-making, ensure strong financial stewardship, and help us make the best use of our resources to deliver our strategy, Leading with Hope. This is an opportunity to combine technical accounting expertise with a commitment to using finance as a tool for positive change. 

About us

Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We're looking for a Face-to-Face Fundraising Operations Manager to join our large, award-winning in-house Face-to-Face Fundraising team, which supports the RNLI by recruiting and retaining long-term supporters through high-quality face-to-face fundraising activity across the UK and Ireland, generating vital income that helps save lives at sea.

Some of the benefits:

• Flexible working
• 26 days' annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Health Cash Plan option

Your role

As a Face-to-Face Fundraising Operations Manager, you will focus on the following areas:

• Leading the development and continuous improvement of operational systems, processes and frameworks that support a nationwide face-to-face fundraising programme.
• Managing operational reporting, performance dashboards and management information to provide actionable insight for planning, forecasting and decision-making.
• Driving operational governance, compliance, safety and risk management across the Face-to-Face Fundraising function.
• Building strong relationships with internal and external stakeholders to deliver projects, pilots and continuous improvement initiatives.
• Supporting the operational delivery of donor recruitment, workforce planning, people processes and programme logistics to maximise fundraising performance and supporter experience.

Home Based, however the successful candidate will be expected to maintain a regular presence at the RNLI Support Centre in Poole, with visits required at least once per month.

About you

You'll be someone who enjoys building routines, reports, processes and structures that help people perform at their best. You'll be highly organised, comfortable managing multiple priorities across a complex operational environment and able to balance strategic thinking with practical delivery. You'll enjoy collaborating with colleagues across a wide range of teams and using data and insight to drive continuous improvement.

To be considered as our Face-to-Face Fundraising Operations Manager, you will need:

• Significant experience in face-to-face fundraising, fundraising operations, or a comparable multi-site operational environment.
• Experience developing and implementing operational systems, frameworks and governance processes.
• Strong reporting and analytical skills, with experience creating performance dashboards and management information.
• Experience managing compliance, risk and operational governance within a complex environment.
• Excellent stakeholder management skills, with the ability to influence, collaborate and drive cross-functional solutions.

Other organisations may call this role:

Operations Manager, Fundraising Operations Manager, Programme Operations Manager, Operational Excellence Manager, Business Operations Manager, Performance and Operations Manager, or Regional Operations Manager.

So, as a Face-to-Face Fundraising Operations Manager, you will have strong organisational skills, excellent attention to detail, a continuous improvement mindset and a passion for helping teams succeed.

If you'd like to see how your expertise can support the RNLI's aim of reducing drowning and saving lives at sea, this could be the role for you. Please visit our jobs page and apply today!

Closing date: 30 August 2026.

Interview date: w/c 7 September 2026 (on Teams).

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Help Shape the Future of Rivers in the North East 

Tyne Rivers Trust is seeking an ambitious and inspiring Head of Philanthropy & Partnerships to lead the growth of our fundraising, strategic partnerships and philanthropic income at an exciting moment in our development.

As a thriving environmental charity, we work to protect and improve rivers for wildlife, communities and future generations. Following our expansion in 2025 to include the Northumberland river catchments, we are entering a new phase of growth and impact across the North East.

This is a rare opportunity to join our Senior Leadership Team and play a pivotal role in securing the funding, partnerships and support that will enable us to deliver lasting environmental change.

About the Role 

Working closely with the CEO, Chief Scientist & Technical Director and wider leadership team, you will lead the development and delivery of Tyne Rivers Trust's philanthropy, fundraising and partnership strategy. You will cultivate and steward high-value relationships with major donors, trusts and foundations, corporate partners, statutory bodies and other key stakeholders, helping secure sustainable income and long-term investment in our work.

You will also lead and grow our partnerships across the Tyne and Northumberland catchments, ensuring we build strong collaborations that maximise environmental and community impact. As the Trust continues to expand, you will help position TRT as a leading environmental charity and trusted delivery partner across the region.

Key Responsibilities 

Lead Strategic Partnerships 

• Develop and strengthen relationships with businesses, funders, public bodies, charities and community organisations. 

• Lead the strategic development of catchment partnerships across the Tyne and Northumberland. 

• Identify and develop new partnership opportunities that support our mission and growth. 

Drive Fundraising and Philanthropy 

• Develop and deliver our fundraising strategy and income diversification plans. 

• Build a strong pipeline of major donors, trusts, foundations and corporate supporters. 

• Secure significant funding to support TRT's long-term sustainability and growth. 

• Develop compelling cases for support and partnership investment opportunities. 

• Create and deliver innovative fundraising initiatives and campaigns.

Champion Impact and Influence 

• Lead partnership communications and impact reporting. 

• Develop compelling stories that demonstrate the value and impact of TRT's work. 

• Support profile-raising activity and strengthen the Trust's reputation across the North East. 

• Ensure partnership activity aligns with organisational priorities and strategic objectives.

Lead and Inspire 

• Provide leadership to a growing philanthropy and partnerships team. 

• Contribute as a member of the Senior Leadership Team. 

• Foster a culture of collaboration, innovation and continuous improvement across the organisation.

About You 

We are looking for an experienced fundraising and partnership professional with a proven track record of building successful relationships and securing significant income. 

You will bring: 

• Experience developing and managing high-value partnerships and stakeholder networks. 

• Significant experience designing and delivering fundraising strategies. 

• A strong track record of securing six-figure funding from a range of income streams. 

• Experience working with trusts, foundations, major donors and corporate partners. 

• Experience leading and developing teams. 

• Outstanding communication, influencing and relationship-building skills. 

• The ability to identify new opportunities and turn ideas into investment and impact.

Why Join Tyne Rivers Trust? 

This is an opportunity to make a genuine difference to some of the UK's most important river catchments while helping a successful and ambitious charity achieve its next stage of growth.

We offer: 

• Flexible and hybrid working. 

• A supportive and dedicated team. 

• Opportunities for professional development. 

• A senior leadership role with significant influence and autonomy. 

• The chance to improve rivers, nature and communities across the North East.

This role is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we are strengthening our team and increasing our capacity to protect and restore rivers across the region.

Location: Hybrid, with a minimum of 8 days per month in the Leeds office
Salary: £45,000-£50,000 per annum
Contract: Permanent, full-time role

BookTrust is the UK’s largest children’s reading charity, working to ensure every child has the opportunity to develop a lifelong love of reading. Through programmes, partnerships and campaigns, BookTrust reaches millions of children and families each year, helping to inspire a brighter future through the power of books.

We are seeking an experienced Statutory Fundraising Manager to secure and grow income from public sector bodies, lottery funders and local government. This is a key role within the Fundraising team, responsible for developing a strong pipeline of opportunities, writing compelling funding proposals and building trusted relationships that support BookTrust’s work with children and families.

A significant focus of the role is coordinating BookTrust’s relationship with Arts Council England, one of the organisation’s most important strategic funders. The postholder will undertake performance monitoring, compliance and reporting requirements, ensuring BookTrust continues to meet its funding commitments while maintaining strong alignment with Arts Council priorities and objectives. Working closely with senior colleagues across the organisation, they will help maximise the value of this partnership and identify opportunities to strengthen and develop the relationship over time.

The successful candidate will bring proven experience of securing statutory income, with the ability to navigate complex funding environments and develop high-quality bids for significant opportunities. You will be a confident relationship builder, skilled at working collaboratively with internal teams and external stakeholders to deliver sustainable income and long-term partnerships.

This is an exciting opportunity to join a purpose-driven organisation and help secure the funding needed to bring the joy and benefits of reading to more children across the UK.

Please download the Candidate Pack [PDF] for further information, including details on how to apply.

Location: Bristol Office (Hybrid – minimum 2 days per week in the office)

Salary: £26,450 per annum (Band B), with a salary review after successful completion of a 6-month probationary period

Job Type: Fixed Term (12 months, with possible extension), Full time (37.5 hours per week)

The role:

We’re looking for an enthusiastic and organised individual to join our Development team as a Fundraising & Development Intern. This role offers a unique opportunity to gain hands-on experience across trusts and foundations fundraising, prospect research, donor stewardship and public fundraising campaigns.

You’ll help identify new funding opportunities, maintain our fundraising systems, support grant applications and contribute to fundraising activity that helps CSE deliver lasting impact. You’ll work closely with colleagues from across the organisation, developing valuable skills in development, relationship building, communication and project coordination.

By helping CSE secure sustainable funding, you’ll play an important role in supporting our work to tackle fuel poverty, address climate change and create a fairer energy system for everyone.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Undertake desk-based research to identify and assess trusts, foundations and other grant-making organisations aligned with CSE’s charitable objectives.
• Maintain accurate and up-to-date records within Beacon CRM, including funder information, research findings and next steps for engagement.
• Support the development of a robust and prioritised funding pipeline by assessing funder eligibility, strategic fit and application requirements.
• Support the preparation of Expressions of Interest (EOIs), funding applications and funding proposals.
• Assist with gathering project information, impact data and organisational content from colleagues across CSE to support fundraising submissions.
• Draft funding summaries, case studies and other written content to support fundraising activities.
• Support the coordination of introductory conversations and meetings with prospective funders and partners.
• Support the planning and delivery of CSE’s annual Share the Warmth fundraising campaign.
• Support donor stewardship activities through Beacon CRM and Mailchimp, including donor communications and supporter journeys.
• Support the coordination of fundraising and development meetings, events and stakeholder engagement activities.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Strong research skills and the ability to gather and organise information from a range of sources.
• Excellent written communication skills, with the ability to produce clear and accurate written content.
• Excellent attention to detail and a commitment to producing high-quality work.
• Strong organisational skills and the ability to manage multiple tasks and deadlines.
• Ability to work independently, use initiative and take ownership of tasks.
• Experience of undertaking desk-based research and organising information into accurate records.
• Competence using Microsoft 365 applications, particularly Excel, Word, Outlook, Teams and SharePoint.
• Curious and proactive, with an interest in learning about organisations, funding opportunities and relationship development.
• Commitment to CSE’s charitable mission and values.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of other benefits including:

• Company pension scheme (8% employer, 6% employee contributions)
• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs email.

Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

The closing date for applications is 5pm on Sunday 13 September 2026.

Interviews are expected to take place 29th or 30th September 2026 (in person at our Bristol office), though this is subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

#LI-DNI

Job Title: Youth Employability Service Team Leader

Location:  CXKHastings Base

Salary: £32,019 - £34,661  depending on experience

Hours:  37 hours per week, Full Time

Contract: Permanent

Reports to: Youth Employability ServicesArea Manager

About CXK

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

· Ethical – We work with professionalism, honesty and integrity

· Passionate – We reach out enthusiastically to all who need out support

· Innovative – We inspire, enhance and improve

· Collaborative – We engage, support and share with others

You can click here to learn more about us.

The Youth Employability Service

CXK delivers the Youth Employability Service (YES) across East Sussex, commissioned by East Sussex County Council. We offer information, advice, support and guidance to young people in academic years 12 and 13 who are not in education, employment or training (NEET), helping them to explore their options, plan and then take their next steps. We also work with schools supporting young people in year 11 who are at risk of becoming NEET. Liaising with a range of other services, YES is focussed on supporting young people to achieve their potential.

The Team

The YES team support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the service, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.

About the Role

We are seeking an experienced and motivated YES Team Leader to support the delivery of a high-performing Youth Employability Service across East Sussex. You will provide line management and case management support to a team of advisers, ensuring young people achieve positive outcomes in employment, education and training while maintaining high standards of quality and performance.

Working closely with the Area Manager, you will use performance data and service metrics to monitor delivery, identify areas for improvement and contribute to service planning. You will support quality assurance activities including audits, observations and continuous improvement initiatives.

You will oversee referral allocation and caseload management, ensuring service standards and contractual requirements are met. A key part of the role involves managing the service database to support the tracking of young people across East Sussex, working closely with the East Sussex County Council Data Team to ensure data accuracy, compliance and effective reporting

The role also requires effective partnership working, representing YES and CXK at stakeholder meetings, developing positive relationships with external agencies and promoting the needs of young people who are NEET or at risk of becoming NEET. You will support staff with safeguarding, risk management and professional development, while championing youth participation and ensuring young people's voices are heard within the organisation.

About You

This is an excellent opportunity for a confident leader with experience of managing staff within a service supporting young people. You will be committed to achieving positive outcomes for young people, have strong communication and relationship-building skills, and be able to effectively use data to drive service performance and improvement.

Minimum Criteria

• Demonstrable experience of successfully managing teams and monitoring individual targets.
• Experience of developing positive professional relationships with colleagues and external stakeholders.
• Experience of managing performance through the effective use of data and performance information.
• Experience of supporting staff in relation to safeguarding and risk management issues.
• Strong communication and organisational skills.  

Essential Criteria

• Maths and English GCSE Grade C/4 or above (or equivalent).
• Experienced in the use of Microsoft Office products, including Outlook, Word, Excel, PowerPoint and Teams.
• Ability to use initiative, make decisions and manage competing priorities
• Commitment to professional development and undertaking relevant training.
• Full UK driving licence, access to a vehicle and willingness to travel as required.
• Availability for occasional evening and weekend work.

Desirable Criteria

• Level 3 IAG qualification (or relevant experience) and willingness to work towards further qualifications.
• Knowledge of services supporting young people into education, employment and training.  

Skills and Knowledge

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

Please click here to view the job description and person specification.

Employee Experience

A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Youth Employability Service (YES) team, this role gives you the chance to empower and motivate your team to support young people to take positive steps into education, employment, or training.

At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.

Benefits of working with us

Our employee benefits include:

· 30-33 days holiday, plus bank holidays

· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)

· Benenden private healthcare cover

· Flexible working

· Enhanced maternity and paternity leave

· Training and development programmes and opportunities

· Mental and physical healthcare initiatives and more

All appointees will be subject to an enhanced DBS Check.

Recruitment Timeline

Vacancy closing date: Tuesday 25th August 2026

Application review date: Wednesday 26th August 2026

Interview dates from: Friday 28th August 2026

As trusts and foundations manager you will be a crucial part of the fundraising and communications team, and work closely with senior colleagues across the organisation to develop and win major grants to support our work.You will manage an existing portfolio of trusts and foundations that provide both unrestricted and restricted donations, ensuring all reporting and renewal deadlines are met. Importantly, you will be a self-starter and will build your own pipeline to hit income targets this year as well as identifying a pipeline for following years. You will work closely with colleagues across fundraising, ensuring a joined-up approach between institutional trusts andfoundations, corporate foundations and family trusts.

Benefits to working at The Childhood Trust include:

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year off 

• Enhanced Maternity/Paternity Leave 

• Flexible working environment 

To read more about the responsibilities in the role, please read the attached job description. 

Interviews will be held in the week of 14th September at our office in Victoria. 

We reserve the right to extend the closing date depending on the candidate pool. 

In Memoriam Officer

Do you have experience of delivering excellent supporter or customer experiences? Are you confident managing relationships with empathy, sensitivity and care?

We're looking for a passionate, motivated and compassionate individual to join our In Memoriam and Celebration team.

Position: 000042 In Memoriam Officer

Location: Home-based, UK, Nationwide. However, travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week 

Salary: Circa £33,200 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: Sunday 13 September

Interview Date: Tuesday 22 – Thursday 24 September 2026 . Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the In Memoriam Manager, you'll play a key role in delivering and developing our in memoriam and celebration portfolio, ensuring supporters receive outstanding care and stewardship throughout their journey with us. This is a unique opportunity to support people who are honouring and remembering loved ones, often during some of the most emotional and significant moments in their lives.

Empathy, sensitivity and excellent relationship-building skills are essential. You'll be passionate about creating meaningful supporter experiences, helping supporters feel valued and connected while demonstrating the impact of their support.

Using data, insight and supporter feedback, you'll continually seek opportunities to improve supporter acquisition, engagement, retention and income, helping to shape the future of in memoriam and celebration giving.

Key Responsibilities

• Lead the delivery and ongoing development of supporter journeys across our in memoriam and celebration portfolio, placing supporters at the heart of everything you do.
• Oversee stewardship activity for all in memoriam supporters, including funeral giving, More than Memories Tribute Fund holders and dedication page supporters, ensuring communications are timely, personalised and compassionate.
• Build meaningful relationships with supporters, helping to create a lasting connection to our cause and communicating the impact of their support.
• Use data, insight and supporter feedback to identify opportunities to improve supporter acquisition, engagement, retention and income.
• Monitor and report on agreed financial and other KPIs, maximising opportunities and mitigating risks.
• Represent the In Memoriam and Celebration team internally, building strong relationships and raising awareness of our in memory products and opportunities.
• Support the In Memoriam Manager to develop, test and evaluate new supporter acquisition activity through warm and paid marketing campaigns.

About You

We are looking for someone with experience of delivering excellent supporter or customer experiences and who is confident managing relationships with empathy, sensitivity and care. You'll be organised, proactive and data-informed, with a passion for developing meaningful supporter journeys and helping supporters celebrate and remember loved ones in ways that are personal and impactful.

This is an exciting opportunity to make a real difference to supporters while helping to grow and develop a valued fundraising portfolio.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Fundraising Assistant, Customer Service, Customer Care, Customer Experience, In Memory, In Memoriam, Trusts, Foundations, Fundraiser, Admin, Administration.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Care Service in Newham. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

Building supportive, trusting relationships with customers and creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions
Developing productive relationships with partner organisations to improve service outcomes
Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
Involving customers in the design, development and delivery of the service

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Desirable:

A good understanding of mental health issues and how it affects people and experience of supporting customers to manage this and lead independent lives.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

Job Title: Deputy Service Manager (FTC)

Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.

Salary: £31,000 (Annual Salary)

Shift Pattern: 10 month (Fixed Term Contract) 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements and you will also be expected to take part in the out of hours on call service.

About the Role

We're hiring a Specialist Women’s Refuge Deputy Service Manager someone who is passionate about supporting women and their children and is committed to their rights and safety. This role offers the opportunity to lead and support a refuge for women and children surviving domestic abuse, many of whom are living with trauma. You'll ensure the team are empowered, with the right tools and resources to deliver a seamless service that supports residents through their healing journey, helping them overcome personal challenges and work towards independence and their goals.

The service spans over 3 buildings and you will help lead a team of support mentors and children and family workers. We’re looking for a solution focused leader who is passionate about the resident group, committed to trauma informed and inclusive practice, and driven to make lasting change. You will ensure full contract and regulatory compliance while leading your team to meet KPIs and service requirements.

Some Key Responsibilities include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle.
• Support the Service Manager in leading the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Financial Management, including petty cash and budget management.
• Contract management and Internal auditing, admin, and general other duties as required.
• Striving to ensure excellence and quality in our service delivery.

About You

We're looking for someone who’s driven to provide high quality, person centred support to staff, colleagues, residents and participants, with a passion about supporting women who have faced complex trauma and domestic abuse. You enjoy working as part of a team, communicating well and building professional relationships with people from all backgrounds. You're confident supporting service level enquiries, offering advice on employment matters and resident or participant queries. Most importantly, you're compassionate, supportive and thrive in a fast paced, ever changing environment.

• Due to the nature of the service, it is an occupational requirement that the post holder is female
• Ability to provide high quality support and line management to staff
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.
• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.