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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Compliance Administrator
These are exciting times for the charity and we have an excellent opportunity for a professional and flexible Compliance Administrator, to join the busy Legal and Governance Department.
Position: Compliance Administrator
Location: East Devon/Hybrid (site attendance currently estimated to be 1 day per week)
Hours: Part-time, 25 hours per week
Salary: £26,715 per annum pro rata (actual £19,082)
Contract: Permanent
Closing Date: Wednesday 16 September 2026. Please note this role may close earlier than advertised so apply as soon as possible.
About the Role
As Compliance Administrator, you will provide full administrative assistance to the Compliance Team, responding to queries and communicating with internal and external stakeholders in a professional and customer service orientated manner.
Your principal duties and responsibilities will include:
About You
You will have:
Benefits include:
About the Organisation
Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Compliance Assistant, Compliance Administrator, Administrator, Administration, Admin Assistant.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Finance Business Partner
We have an excellent opportunity for a proactive and professional Assistant Finance Business Partner with outstanding data knowledge, interpersonal and diplomacy skills, and a strong customer service ethic to join the busy Finance Team.
These are exciting times for the charity and for the finance team as it starts to transition to a new finance system.
Position: Assistant Finance Business Partner
Location: East Devon/Hybrid (site attendance currently estimated to be 1-2 days per week)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £34,425 per annum
Contract: 12-month fixed term contract starting on 2 November 2027
Closing Date: Tuesday 15 September 2026. Please note this role may close earlier than advertised so apply as soon as possible.
About the Role
As Assistant Finance Business Partner (Income), you will support the provision of comprehensive performance analysis of fundraising activities. Responsible for maintaining strong relationships with income generation managers, you will improve the impact and understanding of financial reporting on charity performance.
Your principal duties and responsibilities will include:
About You
You will have:
Benefits include:
About the Organisation
Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Finance, Finance Manager, Finance Business Partner, Finance Lead, Finance Officer, Accountant, Accounts, Business Accountant.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Housekeeper
SSJ Properties
Hampshire
20 Hours per week, Monday - Friday
Salary Point 20: £14,025 per annum (£25,947 per annum FTE)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You'll Make
To work at a number of residential and commercial properties for the Society of St James (SSJ), in order to provide and maintain a quality housekeeping service. You will be responsible for upholding Health & Safety and COSHH standards for cleaning, ensuring communal areas, kitchens, bathrooms, commercial offices, and vacant residential rooms/flats are cleaned to a high standard, alongside driving between properties to distribute supplies.
Who We're Looking For
We are looking for a reliable, self-motivated, and organised individual with good time management skills. You should be able to work both on your own initiative and as part of a team, with the physical capacity to carry out cleaning duties across multi-floor properties. An empathetic and non-judgmental approach towards individuals with histories of homelessness, mental health problems, and substance misuse is essential.
Essential Skills and Qualities
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website
Application closing date: Sunday 6th September 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
Head of Public Fundraising & Engagement (9-Month Maternity Cover)
Location:
Remote with some travelling needs to Leatherhead and Redhill, Surrey and other areas related to Fundraising Team activities
Salary:
£55,000 per annum plus SeeAbility benefits
Hours:
Full time, 37.5 hours per week
Contract:
Fixed Term, 9 Month (Maternity Cover)
Join us in transforming lives
SeeAbility is a specialist charity supporting people with learning disabilities, autism and sight loss to live ambitious, fulfilling lives. We are seeking an experienced and dynamic Head of Public Fundraising & Engagement to join us on a 9-month maternity cover contract.
This is a fantastic opportunity for an accomplished fundraising leader to step into a well-established role, providing strategic leadership to our public fundraising and engagement programme during an important period for the organisation.
About the Role
Reporting to the Director of Development, you will lead our public fundraising and supporter engagement activity, driving income growth across individual giving, community fundraising, events, challenges and supporter stewardship.
You will manage and motivate a talented team, ensuring delivery against ambitious income targets while continuing to build strong relationships with supporters, volunteers and stakeholders.
Key responsibilities include:
About You
We are looking for a confident and inspiring fundraising professional who can quickly build relationships, provide strong leadership and maintain momentum across a busy fundraising portfolio.
You will have:
Why Join SeeAbility?
At SeeAbility, you'll be joining a passionate and supportive team committed to making a real difference to people's lives. This is an opportunity to play a key leadership role, contribute immediately and help shape the future of our fundraising and engagement activities.
We offer:
Apply Today
If you are an experienced fundraising leader looking for an exciting interim opportunity where you can make an immediate difference, we'd love to hear from you. Please see the Job Profile for extensive details about the role.
Join SeeAbility and help us create a world where people with learning disabilities, autism and sight loss can achieve extraordinary things.
Safer Recruitment
SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.
Successful applicants will be subject to safer recruitment checks, including:
All checks are completed at SeeAbility’s expense before a start date is confirmed.
Diversity & Inclusion
We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.
For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
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About us
Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland to make change in their local areas. This includes building the power of people with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives and those living in poverty.
Our work consists of training, coaching, hands-on organising and supporting communities to navigate difference and change.
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About the role
This is a hands-on role for an experienced organiser who will lead key aspects of our community organising practice. You'll design and deliver training workshops, coach emerging organisers, and build meaningful relationships with both partner organisations and individual members to expand our movement.
Working with campaign teams across the UK, you'll ensure organising principles are woven throughout our programmes whilst supporting communities to build power, win campaigns, and develop new leaders. You'll create resources and content to scale our impact, evaluate our training effectiveness, and strengthen Act Build Change's contribution to the organising field.
This role requires regular travel and a passion for grassroots work, offering the opportunity to shape how we build collective power for change.
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Key responsibilities
Training and development
Community building and partnerships
Team leadership
Fundraising and sustainability
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What we're looking for
Essential experience and skills
Desirable experience and skills
Personal qualities
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What we offer
Salary and benefits
Working arrangements
Growth and impact
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How to apply
Please submit your application using the application form.
Note:
What to submit
Next steps
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We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.
Training the next generation of community organisers to act collectively, build power and change the world.
The client requests no contact from agencies or media sales.
The Development Manager role brings the opportunity to an avid fundraiser and resource mobilization professional to manage the strategic fundraising efforts of IFIP to build, sustain, and grow the organization’s institutional pool of funders by aligning development strategy with the organization’s mission, goals, key programs, and initiatives. This position plays a critical role in enhancing our sustainability efforts through identifying, cultivating, soliciting, grant writing, and securing funding support in accordance with IFIP’s strategic framework.
Position Title: Development Manager
Reports to: Chief Executive Officer
Location: Remote (Europe)
OrganizationSummary
International Funders for Indigenous Peoples (IFIP) is the only global philanthropy network dedicated to shifting power, mobilizing resources, and building partnerships to amplify Indigenous leadership and to support the self-determination and rights of Indigenous Peoples.
As a global community, IFIP educates, guides, and influences funders to practice a new paradigm of giving based on Indigenous values “The Five R’s of Indigenous Philanthropy” —Respect, Reciprocity, Responsibility, Relationships and Redistribution.Building on over 25 years of experience, IFIP is at an exciting moment of evolution and on a path to accelerate organizational capacity to implement our strategic plan, mobilize redistribution of resources, and increase advocacy for direct funding to Indigenous Peoples globally.
Position Overview
The Development Manager role brings the opportunity to an avid fundraiser and resource mobilization professional to manage the strategic fundraising efforts of IFIP to build, sustain, and grow the organization’s institutional pool of funders by aligning development strategy with the organization’s mission, goals, key programs, and initiatives. This position plays a critical role in enhancing our sustainability efforts through identifying, cultivating, soliciting, grant writing, and securing funding support in accordance with IFIP’s strategic framework.
Reporting to the Chief Executive Officer, the Development Manager works collaboratively with senior management, staff, and consultants to ensure sustainability goals are achieved. The Development Manager cultivates prospects, sustains relationships, creates proposals and reports for funders to illustrate impact and spends most of their time engaging with prospective funders and supporters through both virtual and in-person interactions.
The ideal candidate is a skilled fundraiser and a relationship builder with a strong understanding of philanthropic giving. They should be proactive and strategic, with a proven track record of securing mid-to-large multi-year funding, nurturing donor relationships, and effectively communicating the organization's mission and impact. Familiarity and commitment to IFIP's mission is essential. Experience working remotely and across multiple time zones is an asset.
RESPONSIBILITIES:
Fundraising and Resource mobilization
Develop a comprehensive multi-year development strategy, including developing related guidelines and policies and ensure IFIP secures annual revenue goals.
Cultivate and maintain relationships with funders and other donors, including foundations and other funders.
Responsible for the development, writing, and submission of compelling grant proposals. Manages full lifecycle of grants, from proposals to reports, ensuring fundraising goals are met annually.
Able to skillfully navigate donor relationships and the philanthropic landscape with nuance, big picture, and keen understanding of the shifting trends and perspectives.
In coordination with senior leadership, organize, prepare and attend donor meetings and convenings in support of strategic initiatives.
Develop strategic fundraising initiatives, including events and campaigns and identify new opportunities for resource mobilization.
Develop, manage, and execute comprehensive fundraising plans that align with the organization’s goals, programs, and initiatives.
Coordinate with leadership on restricted gifts, proposal budgets with restricted allocations, and financial reporting to donors.
Establishes and maintains collaborative working relationships with IFIP’s team and consultants to maximize total revenue in service of the organization’s mission
Collaborate with the Engagement and Communications team to enhance visibility and donor messaging efforts through our newsletters and communications platforms.
Utilize a CRM for data collection, relationship management, and tracking donor interactions.
Manages information-tracking processes regarding acknowledgement, recognition, ongoing communication and continued cultivation of donors in portfolio.
Organizational Culture and Team Collaboration
Partner with the CEO to ensure IFIP’s strategy is reflected across fundraising plans, funder engagement and partnerships.
Foster a collaborative, results-driven, and accountability culture that empowers the IFIP team to deliver organizational goals effectively.
Contribute to a culture of teamwork by fostering collaboration and support of each other to accomplish tasks at hand, the annual work plan, and overall mission.
Bring a learning, attention to detail, initiative taking disposition and participate in organization-wide strategy and learning and contribute to operations efficiency to grow as an organization.
Able to adapt and excel in a multi-cultural and fast paced environment where team members take part and contribute to planning activities, including staff meetings, retreats, and strategy sessions.
Provide support when needed on organization-wide activities, such as Global Conference and high-level stakeholder events.
Adhere to organizational policies and procedures and responsible for own administrative tasks such as submission of receipts, reimbursement requests, scheduling, travel planning, etc.
Embody and uphold the 5 R’s (Respect, Relationships, Responsibility, Reciprocity, Redistribution) in working with external stakeholders and internal team members.
Required Experience and Qualifications:
At least 8 years of experience in the development and resource mobilization sector.
At least 3 years of experience working in an international remote work environment with a multi-cultural team
Experience building partnerships and securing funding from bilateral and multilateral donor agencies is an asset
Track record of garnering new donors and substantial levels of funding per year
Demonstrated experience in developing fundraising strategies and plans and excellent donor relations skills.
Familiarity with donor database tools to track grants and donor relationships
Exceptional organizational ability, high attention to detail, results and solutions-oriented attitude are essential.
Problem-solver, with high integrity and ability to communicate clear expectations and foster team collaboration.
Excellent interpersonal communication skills in written and oral forms and ability to articulate complex ideas effectively to diverse audiences.
Ability to manage multiple projects simultaneously in a fast-paced environment.
Solid information technology proficiency with CRMs, remote meeting software, Microsoft Office Suite, and cloud systems for project management.
Experience travelling internationally to urban and rural areas where English may not be the primary language.
Fluency in English.Fluency in a second language is an asset.
Application Information:
Job details: This is a full-time, remote position based in the greater London area. Employee may spend up to three weeks a year in Sacramento, CA for strategic planning and team building. IFIP's team, board, members, and stakeholders are based worldwide and distributed across multiple time zones. This role is based in London and follows UK working hours; however, occasional flexibility will be required for early morning or late evening meetings with colleagues around the world. Candidates must be based in the greater London area and be authorized to work in the United Kingdom.
Salary: GBP £40,000 - £55,000, based on experience. IFIP typically makes offers within the beginning to middle of this range, depending on the candidate's qualifications and relevant experience. IFIP offers a competitive compensation and benefits package.
International Funders for Indigenous Peoples is an equal opportunity employer committed to embracing a diverse, multicultural work environment and seeks diversity with respect to race, ethnicity, gender, age, sexual orientation, religious creed, physical abilities and other characteristic protected by federal and state laws.
Deadline: Applications will be accepted until September 18th, 2026.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity for an experienced relationship fundraiser to join Kids and play a key role in growing our philanthropic income. If you are passionate about building meaningful donor relationships and creating lasting impact for children and young people with special educational needs and disabilities (SEND), we'd love to hear from you.
Philanthropy and Relationships Manager
Location: Home-based with regular travel for face-to-face meetings
Hours: 36 hours per week (flexible working arrangements can be discussed at interview)
Salary: £35,000 per annum
About the Role
We're looking for an ambitious and motivated Philanthropy and Relationships Manager to lead the development of our major donor programme. Building on recent strategic recommendations, you will develop and deliver a sustainable fundraising programme that grows support from mid-level and major donors.
Working closely with the Head of Fundraising and colleagues across the organisation, you will identify, cultivate and steward high-value supporters, creating compelling opportunities for them to invest in Kids' mission. You will play a vital role in securing significant gifts and developing long-term partnerships that help children and young people with SEND achieve their full potential.
This role offers the opportunity to shape and grow a portfolio of supporters while helping to create a culture of philanthropy across the organisation.
Key Responsibilities
Strategy and Planning
Relationship Management
Prospect Development
Income Generation and CRM Management
Donor Communications
About You
We are looking for someone who can demonstrate:
Why Join Kids?
At Kids, you'll be part of a dedicated team committed to creating brighter futures for disabled children, young people and their families. This is an exciting opportunity to shape a growing philanthropy programme, develop meaningful supporter relationships and secure transformational gifts that make a lasting difference.
Apply today and help us create life-changing opportunities for children and young people with SEND.
For further details about the role, responsibilities and requirements, please refer to the full Job Description attached.
We encourage early applications as we reserve the right to close this vacancy ahead of the advertised closing date if we receive a high volume of suitable applications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Accountant – Operations & Control
Salary: £39,129.53 - £43,128.79
Location: National / predominantly remote working
MLC Partners is currently recruiting an Assistant Accountant – Operations & Control for a large, highly impactful organisation operating nationally across the UK.
This is a fantastic to develop a broad finance skillset offering exposure across several areas of finance, with responsibility for maintaining accurate financial records, supporting strong financial controls and helping ensure key finance processes operate effectively.
You'll gain hands-on exposure to multiple areas of financial control while working alongside experienced finance professionals within a collaborative, purpose-led organisation. The organisation is also committed to career development and progression, making this a strong opportunity for someone looking to continue developing their finance career.
The role is predominantly remote, with a national remit and connection to a regional business unit.
The Role
Reporting to the Financial Controller, you will work closely with colleagues across Finance and the wider organisation, supporting a broad range of accounting and financial control activities. In this role, you will gain exposure to cashflow and treasury, balance sheet control, fixed assets, audit, VAT and tax, insurance, credit control and regulatory reporting.
Your key responsibilities will include:
About you:
We are looking for someone with previous experience working within a finance or accounting environment, ideally with exposure to reconciliations, cashflow, month-end, audit or other operational finance processes.
You may be AAT qualified, approaching the final stages of ACCA, CIMA or ACA, or have equivalent experience. A good understanding of VAT and tax compliance is essential, while knowledge of financial controls, accounting standards and balance sheet accounting would be advantageous.
You will need:
If you're an ambitious finance professional who enjoys variety, problem-solving and taking ownership of your work, we'd love to hear from you.
Please get in touch with Sam at MLC Partners for a confidential conversation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Financial Accountant – Income and Payroll Focus (FPA&A)
Salary: £47,851 - £52,380
Location: National / predominantly remote working
MLC Partners is recruiting a Financial Accountant – Income and Payroll Focus (FPA&A) for a large, highly impactful organisation operating nationally across the UK.
This is a key role responsible for ensuring the integrity, accuracy and timeliness of income and payroll-related financial information, while working collaboratively with colleagues across Finance and the wider organisation.
This is a great opportunity to join a purpose-led, values-driven organisation in a role that offers plenty of ownership and exposure across the wider finance function.
You'll be joining an organisation committed to investing in its people, creating an inclusive working environment and supporting colleagues to develop and progress in their careers.
The role is predominantly remote, with a national remit and connection to a regional business unit.
The Role
Reporting to the Head of Financial Planning, Analysis & Accounting, you will take responsibility for key areas of income and payroll accounting, supporting robust month-end processes and ensuring financial information is complete, accurate and appropriately controlled.
You will work closely with colleagues across Finance, Payroll, Accounts Receivable and operational teams, providing both technical accounting expertise and practical support.
Your key responsibilities will include:
About you:
You will have a good understanding of income recognition, accruals, deferred income, provisions and payroll-related costs, alongside practical experience of balance sheet reconciliations and period close activities. Previous involvement in audit processes and preparing audit evidence or working papers will also be important.
Beyond your technical expertise, you will be proactive, collaborative and solutions-focused, with strong attention to detail and a commitment to financial accuracy.
You will need:
· Previous involvement in audit processes and preparing audit evidence or working papers will also be important.
The organisation is open to part-qualified candidates, so this could be particularly attractive to someone progressing through ACA, ACCA or CIMA who already has solid experience within the Financial Accounting function.
If you’re looking for a role where finance is genuinely expected to partner, influence and challenge, please get in touch with Sam at MLC Partners for a confidential conversation.
Are you looking to add great value to an already successful finance team? Do you have a strong understanding of complex VAT? Are you immediately available or on a short notice period?
I am working exclusively with a large educational organisation seeking an interim VAT consultant on a long-term rolling contract.
The main responsibilities of the interim VAT Consultant are:
This is a great opportunity for an experienced, VAT Consultant to come in and hit the ground running with an already successful organisation with an opportunity for flexible working.
My client is looking for:
My client can offer flexible working with 1 day a month in the office based in central London and the rest working remotely.
Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!
Working closely with our Communications Lead, you'll focus on building our digital presence to grow the political and public support we need to put people at the heart of decision making.
Involve is leading the way in shaping a 21st-century democracy through innovative, high-quality public participation. We're now looking for a Digital Communications Officer to join our Advocacy and Communications Function, bringing digital communications skills that help us tell the story of our work in creative and engaging ways.
You'll create and deliver a steady stream of compelling content, work directly with project teams, partners and commissioners, and help build the political and public support we need to put people at the heart of decision-making.
Key responsibilities include:
Creating and delivering engaging digital content across our social, web and email channels
Supporting our major programmes of work and wider project teams with digital communications
Helping us to grow and diversify our audiences to build political and public support for participatory democracy
Bringing creative, platform-savvy thinking to how we tell Involve's story
If you enjoy using content and creativity to engage people, and like the idea of putting that to work for a stronger democracy, follow the link to find out more and we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Strategic Finance Partner
Salary: £52,380 – £55,789
Location: National / predominantly remote working
MLC Partners is recruiting a Strategic Finance Partner for a large, highly impactful organisation operating nationally across the UK.
This is a strong opportunity for a finance professional who enjoys genuine business partnering rather than traditional month-end-focused finance. You’ll work directly with senior operational leaders, providing financial insight, constructive challenge and commercial support to help them make better decisions and identify financial risks early.
The role is predominantly remote, with a national remit and connection to a regional business unit.
The role:
As Strategic Finance Partner, you’ll manage relationships with a portfolio of Operational and Central Directors, providing targeted financial support where it can have the greatest impact. This includes regular strategic reviews, identifying emerging risks and providing financial challenge ahead of key decisions.
About you:
You’ll already have experience within finance business partnering or management accounting, with a track record of supporting budget holders and reviewing financial performance. You should be comfortable identifying financial risks, understanding the commercial and operational drivers behind the numbers, and working collaboratively across a wider finance function.
You’ll need:
The organisation is open to part-qualified candidates, so this could be particularly attractive to someone progressing through ACA, ACCA or CIMA who already has solid business partnering experience and is ready for greater senior stakeholder exposure.
If you’re looking for a role where finance is genuinely expected to partner, influence and challenge, please get in touch with Annabelle at MLC Partners for a confidential conversation.
This job empowers our automotive family to live their best life by being the first point of contact for individuals seeking support. The role provides high quality information, advice and guidance, helping individuals to identify solutions, access appropriate services to improve their wellbeing, and make a positive change in their lives through a person centred approach.
Job Overview
· Act as the first point of contact for individuals accessing Ben's services, delivering a professional, compassionate and person-centred experience.
· Identify needs, provide information, advice and guidance, and practical support across a range of wellbeing issues.
· Manage all enquiries, ensuring timely intervention, effective signposting and referrals to internal and external services.
· Identify when urgent/critical intervention is required following SASH or Safeguarding processes.
· Work collaboratively with colleagues and partner organisations to ensure individuals receive coordinated and impactful support.
Key responsibilities:
· Deliver high-quality information, advice and guidance (IAG) that enables individuals to make informed decisions and access appropriate support.
· Conduct thorough, person-centred assessments, identifying risks, vulnerabilities and safeguarding concerns where appropriate.
· Manage enquiries effectively, ensuring support is delivered within agreed service standards and timescales.
· Maintain accurate, timely and confidential records on Ben's CRM system.
· Provide effective referrals and handovers to Case Management, Specialist Services and external partner organisations.
· Refer / signpost individuals where relevant to access welfare benefits, statutory services, financial assistance and community-based resources.
· To keep abreast of changes in legislation of Welfare Benefits and Statutory Provisions.
· Promote safeguarding best practice in line with Ben’s Safeguarding and Suicide and self-harm policies at all times,
· Build and maintain positive relationships with referral partners, external agencies and stakeholders.
· Contribute to service development through sharing feedback, identifying trends and suggesting improvements.
· Support the delivery of excellent customer service, ensuring every interaction is professional, empathetic and responsive.
This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended as necessary.
Our Values
· Passionate
· Respectful
· Inclusive
· Driven
· Empowered
Job Specific Competencies
Technical knowledge:
· Understanding of Information, Advice and Guidance (IAG) principles and practice.
· Understanding of statutory services and community support provision.
· Knowledge of safeguarding legislation and best practice relating to vulnerable adults and children.
· Experience using CRM systems and maintaining accurate case records.
· Good understanding of data protection, confidentiality and GDPR requirements.
· Proficient in Microsoft Office applications and digital working practices.
Skills:
· Excellent communication, listening and interpersonal skills.
· Ability to manage a varied workload and prioritise competing demands.
· Strong problem-solving and decision-making abilities.
· Strong organisational and time-management skills.
· Ability to build effective relationships with individuals, colleagues and external stakeholders.
· Resilient, empathetic and customer focused.
Qualifications required:
· Level 2 Information, Advice and Guidance qualification or willingness to work towards.
· GCSE (or equivalent) English and Mathematics.
· Commitment to ongoing professional development.
Experience required
Essential:
· Experience working in a customer service, helpline or support environment.
· Experience working within community support, social care, welfare, advice or guidance services.
· Experience supporting individuals using a person-centred approach.
· Knowledge and experience of safeguarding vulnerable adults and children.
· Experience of working with confidential and sensitive information.
· Experience using case management or CRM systems.
Desirable:
· Experience working within a charity, health and wellbeing, social care or not-for-profit environment. .
· Experience managing your own caseload in a holistic manner
· Experience of completing needs assessments
· Understanding of welfare benefits and statutory support services.
· Experience developing relationships with partner agencies and external stakeholders.
This job is suitable for someone who…
· Shares our ambition to save the lives of our automotive family, with a passion and commitment to using data and insights to make a positive difference to people’s lives
· Is proactive and enjoys interacting with people.
· Has values which align with the organisations core values and is committed to upholding high standards of integrity and accountability.
· Is passionate about people and their importance in making an organisation successful.
· Has empathy with Ben’s mission, vision and values.
· Can be supportive and inclusive to all team members in Life Coaching and the wider team at Ben.
· Is professional, supportive, and inclusive to all individuals accessing support.
· Can hold appropriate professional boundaries.
· Will engage with continuous professional development and maintain professional registration or membership (when applicable), to improve knowledge, develop self-awareness and enhance professional skills.
· Seeks to enhance and continuously improve self and the services we provide.
· Is flexibility and be adaptable.
· Is conscientious and motivated to deliver to deadlines.
· Is creative and take a solution focused approach.
· Is open and honest and demonstrate integrity.
· Has a desire to help and support others.
· Is approachable.
· Is passionate about the services we deliver.
We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications.
If you require reasonable adjustment during the interview process and are contacted about the role, please inform our team so we can take steps to provide the support you need.
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.
Become is the national charity fighting alongside children and young people for a better care system. We believe care-experienced young people should have the same chances as everyone else to live happy and fulfilled lives. But today, that’s far from the reality. The care system is in crisis and there are more children in care than ever before. They aren’t getting the love, support and stability that all young people need.
It’s not good enough.
We’re in a strong position to respond and it’s an exciting moment to be joining us. We’ve grown in recent years and have clear plans for the future.
As the Marketing and Communications Manager, you’ll lead the day-to-day delivery of our marketing and communications work. You’ll turn ideas into action, delivering engaging campaigns, compelling storytelling and consistent communications across all our channels. Working closely with the team across Become, external stakeholders and care-experienced young people to grow our reach, you'll build brand trust and strengthen our position as the national voice for care-experienced young people.
We're looking for someone with a strong background in digital marketing, an eye for design and a passion for amplifying young people’s voices. A natural collaborator, you’ll enjoy working in a dynamic environment that encourages proactive thinking, experimentation and ongoing learning.
Location
Our team work remotely from home, with some required in-person meetings (generally expected once or twice per month). In-person meetings usually take place in our office space in Old Street, London and Become covers the cost of travel within Great Britain for essential in-person meetings.
The Old Street office space is available for team members to work from if preferred/needed. For non-London based team members hot-desking options near you can be requested if required.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers, we’re keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring form to better understand the diversity of applicants. This is optional, and anonymous and it will not be connected with your application.
How to apply
To apply please complete the application form on our recruitment platform by the application deadline.
The application form requires you to:
We also ask you to complete the Equity and Diversity Monitoring Form (this is not compulsory, but can help us identify areas we need to look at within our processes).
The competency questions we would like you to answer as part of the application form (using between 100 and 400 words per answer) are:
If you have any questions about the role, please contact Victoria Wilson, Head of Marketing and Communications by e-mail (see Become website for contact form).
The deadline for applications to be received is Sunday 13 September at 11:59pm.
Once the deadline has passed your application will be assessed. Become promotes fairness in all our recruitment processes - at application and sift stage, personal or identifiable information will be redacted to anonymise your application for assessment.
Interview Details
If you are successful at sift stage, you will be invited to interviews. Our process includes two interview panels – a Young Persons Panel, and a Staff Panel.
Interviews will take place on:
Please note, you will receive two interview invites (one for each panel). Please ensure you book one slot for each panel. If you do not accept your invite to interview, book your interview slots or contact us 48 hours ahead of the first interview date, we will assume you no longer want to progress your application and you will be withdrawn from the process. We ask candidates to keep the listed interview dates available where possible, as we may have limited flexibility to offer alternative dates.
Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.
As part of our commitment to fairness in the recruitment process, short-listed candidates invited to interview will be sent the interview questions in advance.
If you have any reasonable adjustments to request for this recruitment process, please advise us on your application form or us via our website.
If you are a care-experienced young person (aged 27 or younger) interested in this vacancy, you are eligible to access our Propel into Work (PiW) service for application or CV advice. Please note, any questions regarding the role should be directed to the vacancy manager. If you are eligible for PiW and would like to put in a request, please contact us via our website.
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.
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For a full list of Employee Benefits please see here.
RFE-230398
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