Jobs in Kew

Joining our dynamic and highly impactful team, the successful candidate will contribute to both income generation and fundraising strategy, helping LTSB diversify income, strengthen supporter relationships and maximise opportunities for future growth through existing strong partnerships and the initiation and development of new funding partnerships. 

Working within the Fundraising & Communications Team, the Senior Fundraiser will develop and secure income from a range of funding sources including trusts and foundations, statutory funders, lottery distributors, corporate foundations and philanthropic supporters.

While strong trusts and foundations experience is essential, we are looking for someone who can work flexibly across income streams, identify opportunities, build relationships and pursue the strongest prospects wherever they arise. This breadth is important in a small team, where fluidity and responsiveness help maximise income and ensure we follow the most promising routes to success.

Application deadline is 5pm 3rd August

Are you a relationship-focused sales professional who enjoys developing long-term partnerships rather than chasing quick wins?
 
 
TPP Recruitment is supporting a leading UK awarding organisation to recruit a Commercial Manager. This is an exciting opportunity to inherit an established portfolio of customers and prospects while driving growth across a well-respected organisation with ambitious plans for the future.
 
Operating within the education and skills sector, you will work with colleges, training providers, adult education organisations and employers, building trusted relationships that deliver excellent customer retention alongside sustainable new business growth.
 
 
Salary: £47,859 per annum
Employment type: Permanent
Working arrangements: Remote (UK based), with travel required to Lancaster (UK) Head Office as required. This role involves frequent travel and overnight stays.
Working pattern: Full-time, 35 hours per week
Other benefits:

• Generous bonus structure
• Significant autonomy and ownership of your region
• Extensive opportunities for career progression and professional development
• Join a supportive and collaborative commercial team
• Work for an organisation with a strong reputation across the education and skills sector

 
 
About the Organisation
 
TPP Recruitment is supporting a well-established UK awarding organisation that develops qualifications and learning solutions which support individuals, employers and training providers nationwide.
 
With a strong reputation for customer service and partnership working, the organisation is committed to growing its market presence while maintaining excellent relationships with existing customers.

About the Role
 
As Commercial Manager, you will take responsibility for a portfolio of existing customer accounts across the West Midlands, Wales and Southwest region, while also identifying and securing new business opportunities.
 
This is a highly client-facing position, with regular travel across your territory and approximately two to three days each week spent meeting customers and prospects. The sales cycle is consultative and relationship-led, requiring patience, credibility and a long-term approach to business development.
 
You will be responsible for customer retention while building a strong pipeline of new opportunities and contributing to regional growth targets.

Key Responsibilities
 

• Manage and develop relationships with existing customer accounts
• Maintain a minimum customer retention rate of 95%
• Identify, develop and convert new business opportunities across your region
• Deliver against annual new business growth targets
• Create and manage a robust sales pipeline through consistent prospect engagement
• Conduct regular customer visits and account reviews
• Present to senior stakeholders, decision-makers and prospective customers
• Use CRM systems to track opportunities, forecast income and monitor performance
• Work closely with marketing, customer service and product teams to support growth
• Gather customer intelligence and market insight to influence future development
• Represent the organisation at meetings, events and conferences

 
 
Skills / Experience Required
 

• Successful experience in sales, business development, account management or partnership management
• A strong track record of achieving commercial targets and growing customer relationships
• Excellent communication, presentation and stakeholder management skills
• Experience managing multiple accounts and opportunities simultaneously
• The ability to work independently while collaborating effectively with colleagues
• Strong organisational and planning skills
• A customer-focused and consultative approach to sales
• Experience within education, awarding organisations, training providers, further education or skills-based sectors (desirable)
• Knowledge of qualifications, assessment or learning services (desirable)

 
 
To Apply
 

• Please submit your CV outlining your relevant commercial, sales or business development experience.

 
 
Interview Process
 
The interview process will vary depending on location:
 

• Candidates based near the organisation's Northwest office will attend a single in-person interview
• Candidates based further afield will complete a two-stage process, comprising an online interview followed by a final in-person interview

 
As part of the selection process, shortlisted candidates will be asked to deliver a presentation outlining their proposed first 30, 60 and 90 days in the role.
 
 
Deadline
 

• Applications are being reviewed on a rolling basis until the position is filled.
  • Early application is recommended.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Senior Tax Manager - UK Hybrid: £80,000 - £83,300 + Amazing Benefits

For a global organisation working in over 100 countries, we're recruiting a Senior Tax Manager. Reporting to the Director of Group Tax and Status, this role will support the team on all business projects and transactions across the UK and overseas including due diligence, analysing and advising tax implications on cross-border transactions, exploring tax risk mitigation and tax efficiency strategy, supporting business change.

The Senior Tax Manager will suit someone who has dealt with multiple tax jurisdictions and regions, covering both direct and indirect taxes, and coordinating with multiple internal and external stakeholders from different business units, regions and countries. Experience from implications arising from business restructuring, and divestments (including disposal of real estate assets) is key.

This role can be based UK-wide with occasional office attendance (London, Cardiff, Edinburgh, Belfast)

Main Duties:

• Provide technical and tax advisory support across all tax disciplines and to all areas of the organisation, supporting group tax team
• Support due diligence reviews, business restructuring projects, acquisition and divestments, impact analysis of operating model change, and introduction of new business areas and closure of entities
• Collaborate with internal and external advisors for cross-boarder projects / transactions, consulting with regional specialists to ensure tax compliance requirements are met
• Collaborate with professional advisors in delivering technical advisory support across countries.
• Support the Group Tax Manager in technical consulting across taxation aspects (local direct tax, withholding tax and sales taxes) including interpreting advise with country finance, legal and governance colleagues
• Partner with Director of Group Tax, and International Tax manager to manage UK and overseas tax risks resulting from business projects and transactions

Person Specification:

• Qualified CTA, ADIT, ATT or a CCAB Accountant
• Substantial international tax experience, ideally MENA and APAC from large commercial organisations or as a Tax specialist at senior manager level in a professional services firm.
• Solid experience of coordinating and sharing tax best practice with Regions
• Direct Tax experience and exposure to transfer pricing, permanent establishment, double tax agreements, and withholding taxes
• Experience handling complex negotiations with tax authorities
• International Tax planning, Tax assessments in business set-up and global growth
• Tax compliance and risk management

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Our client is partnering with Robertson Bell on a retained basis to appoint a Head of Finance on a permanent basis. This is a pivotal leadership opportunity within an ambitious, internationally focused charity at an exciting stage of growth.

This is a unique opportunity to join a fast-growing, mission-driven organisation at a transformative stage in its journey. Reporting directly to the Chief Executive and working closely with Trustees, Board Members and senior stakeholders, the Head of Finance will play a central role in shaping financial strategy, strengthening operational maturity and supporting ambitious international growth plans.

The role

• Lead the development of the organisation's long-term financial strategy, supporting its next phase of growth and international expansion.
• Partner closely with the Chief Executive, Trustees, Board Members and leadership team, providing strategic financial insight to support organisational decision-making, programme investment and fundraising activity.
• Oversee all aspects of financial management across multiple international entities, ensuring robust financial controls, governance and compliance frameworks are in place.
• Lead budgeting, forecasting and scenario modelling processes, supporting both operational delivery and long-term strategic planning.
• Build strong relationships across fundraising, research and programme teams, supporting complex grant funding, restricted income management and commercial partnership activity.
• Oversee the production of monthly management accounts, statutory reporting, audit processes and regulatory submissions across multiple entities.
• Drive improvements in financial systems, reporting processes and operational efficiency as the organisation continues to scale.
• Provide leadership and development support to a small finance team, helping to build capability within the function.
• Act as a trusted advisor across the organisation, balancing hands-on operational delivery with strategic leadership.
• Represent finance confidently at Board and leadership level, communicating complex financial information clearly to non-finance stakeholders.

The organisation

Our client exists to deliver meaningful impact through innovation, collaboration and investment in research. It brings together experts, funders and partners from across the sector to challenge conventional thinking and accelerate progress towards its ambitious mission.

With income, activity and organisational complexity expected to grow significantly over the coming years, the charity is entering an exciting new phase of development. It combines the pace and agility of a scaling organisation with the credibility and influence of an internationally recognised charity.

The successful candidate will join a collaborative leadership team committed to building an organisation capable of delivering lasting impact. Alongside the opportunity to play a pivotal role within a purpose-driven organisation, the role offers flexible hybrid working, genuine work-life balance, professional development opportunities, private medical insurance, life insurance, pension contributions and generous annual leave.

Essential criteria

• Qualified accountant (ACA, ACCA, CIMA or equivalent) or qualified by experience.
• Strong experience in a senior finance leadership role within the charity sector.
• Proven experience managing financial operations, reporting, budgeting and forecasting within a growing organisation.
• Experience operating across complex stakeholder environments, with the confidence to influence and challenge senior leaders and Boards.
• Strong understanding of financial governance, controls, compliance and risk management.
• Strong commercial and analytical skills, with the ability to translate complex financial information into meaningful insight.
• Hands-on and adaptable approach, comfortable operating strategically while remaining close to operational detail.
• Excellent relationship-building and communication skills, with high levels of emotional intelligence and credibility.
• A proactive, solutions-focused mindset with the ability to thrive in a fast-paced, evolving organisation.
• Experience working across multiple entities, funding streams or international operations would be highly advantageous.

If you are a strategic and hands-on finance leader looking to play a meaningful role within a high-growth charitable organisation, we would love to hear from you.

This role is based in London with an expectation of two days per week in the office.

Tax Manager - UK Hybrid: £50,000 - £53,000 + Amazing Benefits

For a global organisation working in over 100 countries, we're recruiting a Tax Manager. Reporting to the Group Tax Manager, this role will support the team on all direct tax initiatives across the UK and International Regions and Countries covering developments in tax policies, processes, procedures and tax systems. The Tax Manager will support the mitigation of global tax risks and will ensure complex business operations globally are managed tax efficiently. This role can be based UK-wide, with occasional office attendance (London, Cardiff, Edinburgh, Belfast)

Main Duties:

• Provide technical and tax advisory support across all tax disciplines and to all areas of the organisation, supporting global tax reporting and forecasting
• Work with finance business partners, transfer pricing specialists and subsidiaries accountants to implement transfer pricing charging for intra-group services
• Provide support to Group Tax Manager on specific country tax and status projects
• Support in dealing with local tax authorities as country statuses change and negotiate beneficial direct tax liability arrangements
• Maintain control and oversight to monitor tax risks globally and support tax audit resolutions
• Support Group Tax Manager devise direct tax policies, processes and procedures to ensure controls are robust for all entities and countries
• Support in devising direct tax strategy to deal with new legislation, manage tax liabilities and ensure tax authority relationships are managed

Person Specification:

• Qualified CTA, ADIT, ATT or a CCAB Accountant
• Substantial international tax experience, ideally MENA and APAC from large commercial organisations or as a Tax specialist at manager level in a professional services firm.
• Solid experience of coordinating and sharing tax best practice with Regions
• Direct Tax experience
• Exposure to transfer pricing, permanent establishment, double tax agreements, and withholding taxes
• Experience handling complex negotiations with tax authorities
• International Tax planning, Tax assessments in business set-up and global growth
• Tax compliance and risk management

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Peer Support Worker
Reference: 354
Responsible to: Peer Support Team Lead
Working hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £25,233 per annum
Based: Waltham Cross + Herts Countywide travel required, depending on client need and waiting lists, with a focus on Waltham Cross and East Herts.

Another exciting role has become available within our Peer Support Service.

About the Peer Support Services

Our Peer Support Service started 14 years ago, Since then, we have seen our service grow and we now offer Peer Support across the whole of Hertfordshire. Peer Support is the key service most requested by people and we now offer this in all of our 7 Wellbeing Centres across Hertfordshire. HMN’s values of Hope, Courage, Togetherness and Responsive form the basis of all the work we do.

Hertfordshire Mind Network provide a range of training opportunities, including our Peer Support Academy. Working in co-production with clients, staff, volunteers and stakeholders, we were able to create our own Peer Support Charter Values and these values form the ethos we work within our peer support team and the 2 academy courses we run which are: The Foundations of Peer Support and Supporting Others in a Peer Way.

About the Role

The Peer Support service provide tailored, personalised support for someone’s individual needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. This approach includes; Hope, Courage, Togetherness and Responsive. Peer Support is based on the recognition that there is no better person to support the path towards recovery, than someone who has walked a similar path as that person.

As a Peer Support Worker you will:

• Offer 1-1 peer support in Letchworth and within other HMN Wellbeing Centres across the County depending on client need and waiting lists
• You will help co-facilitate our online Peer Support Group
• Meet client need and work within this personalised approach
• Work with clients in the community, within their home, as well as in one of our Wellbeing Centres
• Support clients in a peer support way
• Play an integral role in instilling HMN’s values through our 1-1 and group support
• Play a key part in the development and delivery of our groups
• Always ensure the delivery of quality services

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 31 July 2026.
Interview dates will be confirmed
Please note: Due to high numbers of expected applicants, we may close this advert early.
N.B. Please quote reference number 354 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Location: Westminster, London

Contract: Permanent, Part-time

Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits. 

Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)

Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)

Closing Date: Monday 10th August 2026

JOB PURPOSE

This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.

As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. 

MAIN DUTIES 

1. Fundraising CRM Project Leadership 

• Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations 

• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. 

• Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid 

• Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.

• Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 

2.CRM and Data Management 

• Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. 

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. 

• Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. 

• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. 

• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. 

• Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. 

• Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. 

• Work with the Marketing and Communications team to help implement soft opt-in 

• Manage one database volunteer to complete database tasks. 

3. Data Selections, Segmentation and Campaign Support 

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. 

• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. 

• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 

4. Reporting and Insight 

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. 

• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. 

• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 

5. Cyber Security 

• Work closely with the IT team to manage security/GDPR of the Fundraising crm 

• Develop knowledge in this area and undertake training as required. 

6. Other Duties: 

• Provide ad-hoc administrative support to the Fundraising and Communications team. 

• Support and attend fundraising events as required. 

GENERAL RESPONSIBILITIES 

• Stay up to date on policies/news/regulations relating to the role 

• Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues 

• Proactively flag any data integrity issues with Line Manager and help develop action plans as required. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator 

• Undertake any other duties that may be required which are commensurate with the role. 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. 

Person Specification:   

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.

EXPERIENCE 

E1 Experience of using a database to accurately enter and manage data

E2 High level skills related to data management and handling

E3 Working extensively with Fundraising CRM system

E4 Implementing policies and procedures

E5 Running reports and analysing data.

E6 Understanding of data protection and GDPR principles

E7 Working with Salesforce, ideally with Administrator certification. (Desirable)

E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)

E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT

E10 Experience of working in the charity sector (Desirable) 

KNOWLEDGE 

K1 Ability to prioritise and organisational skills, remaining calm under pressure

K2 Team working skills with a positive and collaborative approach.

K3 Interpersonal and communication skills, both verbal and written.

K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.

K5 Individual giving and/or other types of fundraising.

K6 Up to date knowledge of GDPR compliance and soft opt-in

K7 Relevant regulations, legislation and professional codes of practice.

K8 IT proficiency, especially Excel, Word and Outlook. 

Role Overview
The Talent Set are delighted to partner with Royal Marsden Cancer Charity on a fantastic PR & Communications Officer role.

The PR and Communications Officer will play a supporting role in raising awareness of the Charity, working to identify compelling stories and activities to promote to regional and national media. These stories will focus on demonstrating the difference the Charity makes to people affected by cancer across the UK and around the world. You will have a passion for written content and storytelling to a charity audience.

Key Responsibilities

• Develop and deliver PR content for a range of channels, including press pitches, internal updates, and charity publications.
• Build and maintain relationships with regional media outlets, leading regional outreach initiatives.
• Write regular communications, such as quarterly internal updates and supporter enewsletters, collaborating with digital teams as needed.
• Support media enquiries and manage reactive media support.
• Assist with drafting content for charity magazines and other publicity materials.
• Participate in ad hoc projects and provide general media and communications support as required.

Person Specification

• Proven experience in PR, communications, or media roles, with a focus on content writing and media engagement.
• Strong written communication skills, with the ability to produce clear, engaging content under deadlines.
• Experience working across regional outlets is desirable.
• Ability to manage multiple projects and adapt to changing priorities.
• Proactive approach with excellent organisational skills and attention to detail.
• Comfortable working collaboratively across teams and supporting various communication activities.
• Enthusiasm for the charity sector and the organisation’s mission.

What’s on Offer

· Salary: £31,000-£33,500

· Permanent

· Hybrid, London (Chelsea or Sutton) 2 days/week

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Our partner is a humanitarian organisation working to support communities affected by conflict and violence. They are seeking an interim finance professional to provide hands-on support to the finance team during a busy period. The role will focus on day-to-day accounting, reconciliations, transaction processing and support with income, inter-company and cost recovery processes.

This would suit a part-qualified accountant, experienced Finance Officer or someone qualified by experience who is confident working across reconciliations, journals and transactional finance.

Key responsibilities

• Post transactions accurately to the organisation’s accounting system.
• Ensure bank reconciliations are completed and reconciling items are followed up, including helping to clear a short backlog.
• Reconcile income received against CRM records, ensuring data and details match across both systems.
• Support the reconciliation of inter-company transactions between UK and overseas entities, including helping to clear existing backlog items.
• Work with the Programme Finance Manager on salary and overhead recoveries.
• Prepare and post journals to the accounting system.
• Support the finance team with other accounting, reconciliation and month-end tasks as required.

Person specification

• Part-qualified or QBE professional with experience in an all-round Finance Officer or similar role.
• Strong reconciliation experience, including bank reconciliations and income reconciliations.
• Experience posting transactions and journals to an accounting system.
• Good attention to detail and confidence working with financial data across different systems.
• A practical, organised and hands-on approach, with the ability to work through backlogs and resolve discrepancies.
• Strong communication skills and the ability to work collaboratively with finance and programme colleagues.
• Experience in the charity, international NGO or grant-funded sector would be helpful, but is not essential.

Details

• They are seeking someone to start immediately, with the contract is expected to run for approximately 3 months.
• Ideally, the organisation is seeking full-time support. However, they would also consider someone available 4 days per week.
• The role can be delivered largely remotely from the UK. Attendance at the office for induction and occasional meetings would be helpful. Please note, this role requires RTW in the UK. 

 Role purpose:

To deliver comprehensive, client-focused debt management advice and supervision

Key responsibilities:

• Manage debt casework with professionalism and care
• Attend weekly outreach sessions and fulfil funder obligations
• Supervise volunteer debt case work and complete a monthly debt IFR
• In conjunction with Case Checkers and Advice Session Supervisors, help monitor the quality of advice given to debt clients and identify where further support is needed
• Contribute to reporting for CAEW and our funders, including FCA and Consumer Duty requirements

Other

• Attend regular meetings of paid staff and volunteers as required
• Ensure that Citizens Advice and the office’s policies in relation to confidentiality, equal opportunities and anti-discrimination are observed and actively promoted
• Abide by Health and Safety policies and procedures and share responsibility for your own safety and that of colleagues, clients, and visitors to the office
• Undertake any other duties as are necessary to ensure the effective delivery and development of the service and which are commensurate with the responsibilities of this post

Person specification

Essential:

1. Accredited (MaPS/Wiseradviser) Debt Case Worker/Specialist

2. A thorough knowledge of benefit and debt management advice gained through working/volunteering at Citizen’s Advice

3. Experience of working to prescribed quality standards

4. Ability to communicate effectively both orally and in writing

5. Ability to prioritise own work and the work of others, meet deadlines and manage workload in a pressured environment

6. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively

7. A flexible approach and the ability and willingness to work as part of a team

8. Ability to monitor and maintain recording systems and procedures, using IT as appropriate

9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies

Desired: 

10. Experience of supervising staff or volunteer workers to achieve required standards

11. Approved DRO Intermediary

Staff Benefits

• 6% Employer Pension Contribution
• Employee Assistance Scheme
• Ongoing personal training and development
• A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
• The chance to work with amazing people and a nationally recognised charity

Salary: £45,000–£47,000 FTE (depending on experience)
Hours: 30–35 hours per week
Location: Hybrid/home-based. Ideally within easy reach of Chelmsford and London. Regular travel to meet colleagues, funders and visit programmes across England.
Reporting to: CEO

Be part of a mission that's transforming children's futures through food, farming and the countryside

For more than 45 years, The Country Trust has been connecting children from the UK's most disadvantaged communities with the land that sustains us all. Through inspiring farm visits, food education and countryside experiences, we've already reached more than 600,000 children, and we're just getting started.

We're entering an exciting new chapter as we develop our next organisational strategy, and we're looking for an experienced fundraising leader to help shape our future.

This is an outstanding opportunity for an ambitious and strategic fundraiser to join our Senior Leadership Team and lead the next phase of our income growth, enabling even more children to benefit from our life-changing programmes.

About the role

As Head of Fundraising, you'll provide strategic leadership across all fundraising activity while remaining hands-on in securing major income and developing key relationships.

You'll lead a dedicated fundraising team, drive innovation, strengthen fundraising systems and processes, and develop a sustainable fundraising strategy that diversifies income across:

• Trusts and foundations
• Corporate partnerships
• Major donors
• Individual giving
• Legacies
• Gaming and Streaming for Good
• Emerging fundraising opportunities

Working closely with the CEO, Senior Leadership Team, Digital and IT colleagues, you'll help embed new fundraising systems, champion data-driven decision making and ensure fundraising excellence across the organisation.

About you

We're looking for an inspiring fundraising leader who combines strategic thinking with practical delivery.

You'll bring:

• Significant senior-level fundraising leadership experience
• A proven track record of securing substantial income across multiple fundraising streams
• Experience developing and delivering fundraising strategies that drive sustainable growth
• Strong leadership skills with experience developing high-performing teams
• Excellent relationship-building, communication and influencing skills
• Financial and commercial awareness, including budgeting and forecasting
• Knowledge of fundraising regulation, GDPR and fundraising best practice
• A passion for improving opportunities for disadvantaged children

Experience developing new income streams, digital fundraising and CRM systems would be particularly valuable.

Why join us?

At The Country Trust, you'll be joining an ambitious charity where collaboration, learning and innovation are at the heart of everything we do.

We offer:

• Hybrid and flexible working
• 25 days annual leave plus Bank Holidays (FTE)
• Workplace pension
• Homeworking allowance
• Mileage and agreed travel expenses
• A supportive, values-led culture
• The opportunity to shape our future strategy and make a lasting difference to children's lives

We're committed to building a diverse and inclusive team that reflects the communities we serve and welcome applications from candidates of all backgrounds.

Key dates

Closing date: 12pm, 3 August
Shortlisting: 6 August
Interviews: Week commencing 24 August

The Country Trust is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an Enhanced DBS check.

Give as you Live Ltd is an innovative online fundraising platform enabling members to generate free funds for UK charities through a suite of fundraising solutions.

We are growing our team and are looking for a friendly, organised and customer-focused individual to join our team as a Customer Support Assistant.

Working with our platform you’ll play an important role in supporting donors, fundraisers and charity partners, helping to ensure they have a seasmless and postitive experience.  

You’ll respond to enquiries, assist with platform related questions and work closely with colleagues to deliver an excellent service that helps charities raise more via the platform. 

 Duties & Responsibilities

• Provide exceptional support to donors, fundraisers and charity clients via phone, email and Zendesk providing timely and professional support.
• Support charity clients with onboarding and navigating features to maximise fundraising success.
• Resolve client issues effectively while maintaining high levels of customer satisfaction. 
• Maintain detailed records of client interactions using internal CRM systems.
• Escalate complex issues to relevant departments and follow up to ensure a resolution.
• Assist clients with product information, troubleshooting and service related queries.
• Collaborate cross-functionally to improve client experience and resolve recurring issues affecting donors, charities and fundraisers.
• Handle sensitive enquiries with empathy and professionalism, turning negative experices into positive outcomes.
• Contribute to achieving team KPI’s, including customer satisfaction scores (Feefo).·
• Provide administrative support including data entry, documentation and reporting.  

Candidate Specification:

• Has excellent written and verbal communication skills.
• Enjoys helping people and delivering a great customer service.
• Is organised, reliable and able to manage their workload effectively.
• Demonstrates empathy, patience and professionalism when handing enquiries.
• Is able to work independently while also collaborating effectively with colleagues.
• Has a positive, proactive attitude and a willingness to solve problems.
• An interest in charities, fundraising or making a positive social impact is a bonus.

Major Donor Manager (Maternity Cover)

Salary: £45,600 – £48,000
Location: Hybrid, London (ideally once a week, but can be very flexible)
Contract: Fixed term until February 2027
Closing date: 6 July

Lead a high-performing major donor programme at a pivotal moment of growth.
This is a rare opportunity to step into a well-established and ambitious philanthropy team that has gone from strength to strength, doubling income over the past two years and generating over £1.2m in the last financial year.

Joining as Major Donor Manager, you will play a central role in driving the next phase of growth. With strong internal momentum, and a culture of collaboration and shared ambition, you will lead both strategy and delivery across major giving during a key period of maternity cover.

About the role
You will lead the strategic direction and day-to-day management of a thriving major donor programme, mentoring team members, working on specific projects related to next generation philanthropy.

Working closely with colleagues across fundraising and beyond, you will:

• Drive new income growth, personally cultivating relationships with high-net-worth individuals and securing significant gifts
• Lead and develop a small team, providing hands-on coaching, mentoring and support, particularly for team members newer to major donor fundraising
• Shape and deliver clear supporter journeys, ensuring a strong pipeline of prospects and a robust moves management approach
• Support the redistribution and development of donor portfolios, helping maximise long-term value and engagement
• Identify and unlock new opportunities, including corporate HNWI prospects and wider networks linked to existing supporters
• Provide strategic oversight of cultivation activity, including high-value events and donor engagement approaches
• Work collaboratively across teams, contributing to wider fundraising strategies and shared organisational goals

This role does not hold an active portfolio of existing donors but focuses on strategic leadership, mentorship, high-value asks and team enablement to maximise collective performance.

About you
You will bring significant experience in major donor fundraising, alongside a passion for developing others and delivering ambitious income growth.

We are particularly looking for someone who can demonstrate:

• A strong record of securing high-value gifts and developing new donor relationships
• Experience working with and influencing senior stakeholders, including leadership teams or trustees
• The ability to coach, mentor and inspire a team, supporting their development and confidence
• A creative and strategic approach to pipeline development, cultivation and stewardship
• Excellent communication and relationship-building skills
• Strong financial and analytical capability, with the ability to manage performance and improve ways of working

Why join?
You will be joining a team known for its supportive, collaborative and high-performing culture. This is a group that:

• Shares a clear sense of purpose and direction
• Works closely together to problem-solve and innovate
• Encourages challenge, growth and shared success
• Creates a positive, inclusive and motivating environment

The organisation offers flexible hybrid working, with most of the team coming together regularly in the London office, typically once a week on Thursdays being a popular day, but they are pragmatic about this particular requirement.

Our commitment
We are committed to building an inclusive workplace and welcome applications from individuals from all backgrounds and experiences. We believe diverse perspectives strengthen our work and help us achieve greater impact.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Interim Senior Talent & Delivery Director

6-Month Contract | Outside IR35 | Potential to Become Permanent

Location: Fully Remote (with occasional travel to London and Europe)
Start Date: ASAP
Availability: Candidates must be immediately available
Working Pattern: Full-time, with occasional extra Sunday working to support a Middle East-based partners.

Salary: Daily rate of £500-£700 (Outside of IR 35)

About the Company

Goodman Masson are delighted to be exlusively partnered with our client who is an ambitious and fast-growing digital marketing agency entering an exciting scaling phase. With fewer than 20 employees in the UK and a growing presence across Europe, the business is investing in its people strategy to build the infrastructure, talent, and processes required for sustainable international growth. 

This is a unique opportunity to join the organisation at a pivotal stage, working directly with senior leadership to shape the future of the business.

The Opportunity

Reporting directly to the Chief Administrator & Operations Officer, this is a highly visible interim role responsible for transforming the organisation's talent strategy while supporting wider organisational development initiatives.

This position combines strategic workforce planning with hands-on delivery. You'll assess current capability, identify talent gaps, build scalable recruitment strategies, improve organisational effectiveness, and implement best-in-class recruitment technology and processes.

Success in this role will come from your ability to deliver immediate results while creating long-term foundations for growth.

Key Responsibilities

Talent Acquisition & Workforce Strategy

• Design and implement an international recruitment strategy aligned with business growth plans.
• Lead end-to-end recruitment across the UK, Europe and the Middle East.
• Build talent pipelines for specialist, leadership and business-critical roles.
• Identify current and future capability gaps and develop succession planning initiatives.
• Develop scalable recruitment processes that improve quality, speed and candidate experience.
• Support rapid business growth through effective workforce planning and hiring strategies.

Organisational Development

• Assess organisational structure and recommend improvements to support future growth.
• Lead organisational development initiatives that improve capability, performance and engagement.
• Design and facilitate workshops for leaders and wider business teams.
• Support change management and embedding of new ways of working.
• Partner with Directors to provide strategic people advice and practical solutions.

Recruitment Operations & Technology

• Review, implement, optimise and manage the company's Applicant Tracking System (ATS).
• Improve recruitment reporting, metrics and hiring performance.
• Introduce best practice recruitment processes and governance.
• Utilise market intelligence to support hiring decisions and workforce planning.

Projects & Leadership

• Lead high-impact people and transformation projects from concept through to delivery.
• Work closely with Directors on strategic business priorities.
• Take ownership of multiple workstreams, ensuring projects are delivered on time and with measurable impact.
• Influence senior stakeholders and challenge existing approaches where appropriate.

About You

We're looking for an experienced Talent, Organisational Development or People Transformation leader who enjoys building functions from the ground up and thrives in fast-paced, scaling businesses.

You'll be equally comfortable developing strategy and rolling up your sleeves to deliver.

Essential Experience

• Significant experience leading Talent Acquisition, Talent Strategy or Organisational Development within international organisations.
• Experience recruiting