• Are you looking for volunteer roles ?

    Go to volunteering section

525

Jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Ability Housing Association, England (On-site)
£28,285 per year
Posted 1 week ago Apply Now
Thrive, RG7, Reading (Hybrid)
£28,000 - £30,000 per year
The Fundraising Officer is a key contributor to the organisation’s income growth and supporter engagement strategy.
Posted 1 week ago Apply Now
Cure Parkinson's, Fitzrovia (Hybrid)
£28,000 - £30,000 per year
Cure Parkinson's is looking for two Research Grants officers to join its Research Team.
Posted 1 week ago Apply Now

Upload your CV

Save time when you spot your dream job. Upload your CV with ease.

Upload CV
Ella's, London (Hybrid)
£29,300- £32,330 per year
Posted 1 week ago Apply Now
Closing in 6 days
AT The Bus, Oxford, Oxfordshire (On-site)
£25,000 - £30,000 per year FTE
Posted 1 week ago
Closing tomorrow
Children's Hospices Across Scotland (CHAS), Multiple Locations (Hybrid)
£28,703 - £30,869 per year (pro rata)
Posted 1 week ago
Barnabas Aid, Swindon (On-site)
£30,000 - £35,000 per year
Christian ministry supporting persecuted Christians worldwide. Applicants must be practising Christians engaged in their local church.
Posted 1 week ago Apply Now
Barnabas Aid, Swindon (On-site)
£30,000 - £35,000 per year
Christian ministry supporting persecuted Christians worldwide. Applicants must be practising Christians engaged in their local church.
Posted 1 week ago Apply Now
Mencap, Claygate, Surrey (On-site)
£26,658 plus excellent benefits
Posted 1 week ago
Closing in 4 days
The King's Trust, London (Hybrid)
£27,124.00 to £32,314.00, dependent on your skills, knowledge and experience
Posted 1 week ago
Page 16 of 35
England, United Kingdom (On-site)
£28,285 per year
Full-time
Permanent
Job description

Are you passionate about delivering excellent customer service? Can you demonstrate patience and empathy with people who may need us to go the extra mile? If so, then this could be the role for you.

This is a very exciting time to be joining Ability Housing Association as we deliver our Customer Strategy within our in-house Contact Centre. We are seeking an enthusiastic and courteous individual to join our team with a commitment to delivering an excellent service to our customers.

This is a busy and varied role in which you will act as a first point of contact for our customers and stakeholders, responding to housing and repair-related queries. Every day can create a new challenge.

You will be dealing with tenants, colleagues from across the organization, and staff from other close business partners, helping and escalating queries to the relevant department or Contractor as appropriate.

Experience in the social housing sector is desirable, although we will consider applications from other sectors, as full training will be provided. You should have excellent verbal and written communication skills and be proficient in the use of Microsoft Office as you will be handling queries through a range of channels. Previous experience using a CRM system would also be ideal.

If you feel you like you have what we are looking for and are keen to make a difference in the lives of those who need our support, please do get in touch with us.

 

Application resources
Organisation
Ability Housing Association View profile Organisation type Registered Charity Company size 101 - 500
Refreshed on: 06 June 2026
Closing date: 21 June 2026 at 14:20
Tags: Customer Service