Jobs
Camcycle is a bold and influential cycle advocacy charity. Our Communications Officer is responsible for delivering clear, compelling and consistent print, digital and in-person communications to support Camcycle’s campaign work and engage with our varied audiences. They will help to secure and grow our charity’s position as a knowledgeable, trusted voice on local transport, as well as amplifying the voices of local cyclists and potential cyclists across the region.
Building on Camcycle’s 30 years of campaigning expertise and community engagement, the role holder will help to build our archive of local transport knowledge and best practice, collating resources that empower community activists to successfully achieve better walking, cycling and public spaces in their neighbourhoods. They will provide an essential link between grassroots groups and transport decision-makers, helping local people make their voices heard in public meetings and consultations. They will also ensure that cycling policies and infrastructure respond to the existing needs of Cambridgeshire’s communities while being ready for a growing region and a more sustainable, equitable future.
Responsibilities include:
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Planning and executing compelling communications campaigns that inspire others and enable them to take action.
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Building and maintaining relationships with stakeholders including media outlets, creative agencies and suppliers, officers, councillors, community groups and Camcycle members.
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Leading on the redevelopment of the Camcycle website and production of online content including managing our social media channels.
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Developing Camcycle’s profile through media interviews, columns and statements, and working with the team to produce our quarterly magazine.
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Managing weekly email updates to Camcycle members and providing support for member recruitment, fundraising and occasional events.
Your skills and experience:
You will have several years’ experience in marketing or communications in a professional and/or voluntary capacity and an excellent understanding of what motivates people to take action.
With excellent written and spoken communication skills, you will be able to craft compelling copy for a range of audiences and summarise complex subject matter into accessible content which drives supporter engagement and response. Whatever your existing level of experience around sustainable transport advocacy, you’ll be keen to learn and grow in your role as a confident spokesperson for the needs and benefits of cycling.
You’ll have experience using design software such as Adobe Suite or Canva to produce content for print and digital materials, and be bursting with creative ideas about how Camcycle could grow its audience on our social media channels. You’ll be confident speaking in public meetings and on the radio or TV, as well as interviewing local cyclists about their experiences and pitching ideas for organisational improvements and strategies to the staff team and board of trustees.
How to apply:
Please send your CV and a supporting statement to the email address on our Work With Us webpage by 11.59pm on Monday 12 January, 2026. Interviews will begin w/c Monday 26 January.
Camcycle works for more, better and safer cycling for all ages and abilities in and around the Cambridge region.


The client requests no contact from agencies or media sales.
As we embark on our new three-year funding strategy, we are looking for an innovative and talented fundraiser with a least five years experience, to join the team and help us generate new creative partnerships and opportunities. We are a small, growing team with ambitious fundraising targets and a global reach. There is potential for a number of income streams to grow, particularly philanthropists and creative partnerships with corporations, wealth collaboratives and special events.
Given the current challenging economic and philanthropic environment, we are looking for some one that can generate new fundraising opportunities through creative out of the box thinking to identify and solidify relationships with philanthropists, corporations, global foundations and beyond. You will be able to conceptualise and deliver high quality fundraising events, appeals and utilise your experience and imagination to develop new ways of raising large scale funds. You will be able to drive change and create successful outcomes.
Existing funders include a mix of philanthropists, corporate partners and leading foundations. There is significant potential for the development of corporate and high value individual partnerships with sectors such as the music industry and female entrepreneurs.
We are a collaborative and dynamic team and are looking for a colleague with valuable experience, an innovative and creative mind and the ability to charismatically build meaningful and profitable relationships with our partners and supporters to enable us to reach our ambitious fundraising plans.
This role will play a big part in helping the organisation to deliver over £650,000 in funding by the end of 2026.
About you
- You will be an experienced fundraiser
- You will be an innovative and creative thinker that can create fundraising opportunities and ideas from all situations
- You will have demonstrable expertise in securing five-figure plus donations from a range of donors
- You will have demonstrable expertise in designing and delivering high quality fundraising events and appeals
- You will be a charismatic relationships manager with experience generating and cultivating relationships with various high-profile supporters and key donors and negotiating these relationships seamlessly
- You will have excellent grant and proposal writing skills
- You will have a tenacious and creative approach to difficult tasks and be able to take initiative to drive activity
- You are resilient, can work with agility and comfortable working towards ambitious targets
- You are familiar with CRM systems and planning and organisation tools
- You will have the ability to form strong relationships remotely, which is crucial as The Circle is a small organisation, and the team all work remotely
- You will have a background/passion in international development and/or women’s rights
- You will have strong attention to detail
Desirable
- You will have experience of the music industry and other creative industries
Prospectus is excited to be supporting our client, a UK children's charity, with their search for a Corporate Relationship Manager.
The organisation runs over 1,000 UK projects that transform the lives of almost 300,000 children and young people every year. They believe they can bring out the best in every child regardless of the issues they face. Their work supports children living in poverty, children that have been sexually exploited, children living with a disability, children living with domestic violence, and young carers who look after an ill parent or relative.
This is a full-time, permanent role paying a salary of c. £45,000 per annum. The position is remote with regular travel across the UK for client and team meetings.
As the Corporate Relationship Manager, you will manage high value existing and new business partnerships to deliver on partnership objectives and maximise income, support and awareness for the organisation. You will also develop plans and assist colleagues in the development of Partnership plans to deliver on partnership objectives ensuring the organisation can deliver as agreed
The successful candidate will have proven experience of managing profitable donor relationships within large and complex organisations. You will have a proven track record in implementing and managing account plans and delivering financial targets.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Jessica Stoddart at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
The Director is the senior leader of Firefly International, responsible for driving the charity’s mission to support war-affected children through the provision of education, mental health and peacebuilding programmes delivered in genuine partnership with our overseas partners. This is a hands-on leadership role within a small, donation-dependent charity, suited to an adaptable all-rounder who is motivated to lead growth and change rather than maintain the status quo. Firefly has a good track record and a good reputation and has both the will and the capacity to do more and do better, for the children it exists to serve. To do that, it needs to recruit the right Director.
SKILLS AND EXPERIENCE REQUIRED:
Essential:
- Experience in fundraising from individuals, charitable trusts and foundations, and companies: developing successful grant proposals, managing implementation of grants and reporting to funders
- Experience of working in a small charity
- Experience in organisational strategy development and implementation
- Experience of management, working with Trustee boards and of managing partnerships
- Excellent oral and written communication skills, including representing an organisation in public
Desirable Skills and Knowledge:
- Experience of international humanitarian relief and development
- Experience of safeguarding policies and practices
- Demonstrated ability in budget setting and in management of budgets and financial reporting
- Capacity to plan and prioritise and to manage multiple, sometimes competing demands efficiently
- Experience of event management
- Experience of using social media to build awareness and engagement and for fundraising
- Experience of developing and managing close working relationships with partners
- Understanding of the contexts in which our partners work, in Bosnia, Palestine/Cairo and in Syria, and of the contexts for fundraising in the UK for these areas
- Awareness and sensitivity to the needs of war-affected children and the concerns of the individuals and organisations who support them
JOB DESCRIPTION
The Director’s role is to lead Firefly International in its mission to safeguard, extend and develop the activities conducted by its overseas partners. Within that over-arching goal, to:
- Provide strategic leadership in collaboration with the Chair of the Trustee Board
- Secure sufficient funding to sustain long-term growth
- Manage existing partnerships in overseas project areas and build new ones, overseas and in the UK, in response to any new opportunities to meet the needs of war-affected children where we have relevant experience to offer.
- Lead and support the staff team and any volunteers
- Represent Firefly International as an ambassador for the organisation, its partners and more broadly for war-affected children
KEY RESPONSIBILITIES
Strategic Leadership & Growth
- Lead Firefly’s strategic direction in Scotland, ensuring alignment with the charity’s mission and values
- Build Firefly’s visibility, credibility, and influence with its key stakeholders.
Income Generation
- Strengthen existing funder relationships and develop new funding opportunities
- Develop a compelling case for support
Stakeholder Engagement
- Represent Firefly at events and within networks relevant to its mission and objectives
- Build our supporter base and opportunities for engagement
Communications
- Ensure production of a high quality Annual Review and newsletters
- Take prime responsibility for the website as an attractive, user-friendly communications tool and mechanism for giving
- Extend and develop our social media presence, ensuring high quality content.
Financial Management and Compliance
- Work with the Treasurer and Finance and Admin Officer to develop budgets and manage expenditure against them, providing accurate and timely information for the Board.
- Work with the independent examiner to facilitate a smooth process of examination of the annual accounts
- Ensure that Firefly remains fully compliant with all statutory authorities such as OSCR and that statutory reports and accounts are produced and filed to time.
OTHER DETAILS
- Our office is in central Edinburgh. If you live further afield, you may still apply. One of our team lives and works from home in south west England.
- The role requires travel within the UK and occasionally to project areas overseas.
- Reports to: Chair of the Board of Trustees
- Manages: staff team of three/four plus ad hoc volunteers
- Contract: Permanent, 35 hours pw.
- 25 days leave plus 8 public holidays
- Time Off In Lieu (TOIL)or extra hours worked
- Pension contribution.
- Open to discussing part time or flexible working arrangements
Prison Facilitator - Bank Staff
Location: South Central Region (HMP Aylesbury and HMP Bullingdon)
Department: Prison delivery
Salary: £16.98 per hour
Hours: Various
Contract Type: Bank
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the South Central region, covering HMP Aylesbury and HMP Bullingdon. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the Central region, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including possible overnight stays.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Closing date: 18th January 2026
Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.
REF-225 748
Health, Safety & Environment Officer
The Ocean Conservation Trust is a charity with a mission of “Connecting us with our Ocean.” We are committed to conserving the marine environment and inspiring people to protect it for future generations. An exciting opportunity has arisen for the right candidate to join our organisation at a time of significant growth.
The Health, Safety & Environment Officer will play a key role in the delivery of safe and compliant operations across the site. Working closely with senior colleagues, coordinate day-to-day HSE activities, maintain accurate records, and embed a positive and proactive safety culture throughout the organisation.
We are seeking a highly motivated individual with a high level of attention to detail, capable of balancing administrative responsibilities with practical, site-based health and safety duties.
Applicants who meet the essential criteria will be invited to interview.
The salary for this role is £30,000 - £35,000 per annum depending on experience. Working hours are 37.5 per week (Monday–Friday).
We are looking for candidates who have the following qualifications and experience:
· IOSH Managing Safely or Working Safely certification (Essential) and willingness to undertake further training if needed.
· NEBOSH General Certificate in Occupational Health & Safety (Desirable).
· Experience working with HSE management systems in a similar environment (public venue, facilities, or operational site preferred).
· Strong organisational and administrative skills with the ability to manage documentation accurately.
· Good analytical and problem-solving skills with a practical approach to safety solutions.
· Clear, confident communicator both verbal and written, with the ability to influence and advise at all levels.
· Awareness of H&S considerations relating to public buildings and hazardous operational areas.
To apply please select the apply button and send us your CV and a cover letter with a personal statement outlining how you meet the requirements of the job, with illustrations of your experience and your reasons for wanting to join the Ocean Conservation Trust and what you can bring to us
Closing Date: 14th January 2026
In line with current legislation all applicants must be eligible to live and work in the UK. As part of the recruitment process you will be asked to provide documented evidence of eligibility.
The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. All applications will be judged solely on merit, however we particularly welcome applications from groups currently underrepresented in the workforce.
Only candidates invited for interview will be contacted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Reading Students’ Union
We are a dynamic, student-focused organisation dedicated to empowering students and enhancing their university experience. Our vision is to be a place for everyone, we inspire and empower students to change the world. Check out our exciting new strategy on LinkedIn!
The Role: Director of Membership Services
Are you ready to make a big impact? We’re looking for an energetic, strategic leader to steer our Membership Engagement Directorate through an exciting period of organisational change.
This is your chance to shape student life, lead passionate teams, and ensure our student-facing services and systems for student democracy are sector leading.
What You’ll Do
Strategic Leadership & Impact
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Set the Direction: Provide clear strategic and operational guidance to managers and teams, aligning priorities with organisational goals
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Drive Collaboration: Foster a culture of teamwork across departments and with elected officers to deliver joined-up services
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Champion Innovation: Identify opportunities to enhance student engagement through data driven creative campaigns, digital platforms, and inclusive activities
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Measure Success: Monitor performance, track KPIs, and report on progress to ensure continuous improvement
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Influence Outcomes: Represent the Membership Engagement Directorate in key meetings, shaping decisions that affect thousands of students
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Build strategic partnerships: Work with the University and external stakeholders to enhance student experience. Raise our profile externally to promote our good work
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Drive membership engagement: Oversee sector leading activities that meet the evolving needs of students
People
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Lead and develop a high-performing team, fostering growth, accountability, and innovation
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Offer practical support for Sabbatical Officers, acting as their key point of contact to help them succeed in their roles, particularly as political leaders
Project Delivery
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Drive equality, inclusivity, relevance, and engagement by overseeing campaigns, projects and events
Compliance & Risk Management
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Operate within charity law, regulatory requirements, and organisational policies
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Safeguard Governance Standards and uphold principles of good governance, transparency, and accountability
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Ensure teams operate safely and within SOPs
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Oversee compliance for activities, societies, communications, and elections
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Act as escalation point for safeguarding or risk concerns
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Monitor systems for governance and student democracy and drive student engagement
About You
Essential
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Senior management experience
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A true innovator and challenger of the status quo
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Strong leadership and people management skills
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Passionate about using data to drive transformation and innovation
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Has significant experience of governance, democracy, free speech and student representation
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Can create high quality strategic and operational plans and lead teams to implement
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Budget management experience
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Expert decision maker
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Strong commitment to equality, diversity, and inclusion
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Experience in a charity, education, or student-focused environment
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Expert stakeholder management skills and ability to communicate effectively at all levels with diverse audiences
Desirable
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SU sector experience
Why Join Us?
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Inclusive and supportive team culture
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Flexible working options
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35 days annual leave including Christmas and Easter closure days
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Professional development opportunities
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Unique working environment in the heart of a vibrant Student’s Union, set on a stunning, green campus.
Ready to make an impact?
Apply today and help us bring our ambitious data strategy to life and transform student life!
Committed to equality, celebrating diversity, and embedding sustainability — building an inclusive workplace and a brighter future for all.
To be a place for everyone, we inspire & empower students to change the world
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with a fantastic health charity to recruit their Community Fundraising Manager. You will provide support for their fundraising families and individuals in the Northern Ireland region, drive new opportunities through our fundraising campaigns as well as building up their volunteer network through new and established Fundraising Groups. This is a part time role working 3 days per week (21 hours).
Key Responsibilities
· Recruiting new supporters, volunteers, and fundraising groups to raise funds for the charity
· Delivering our key fundraising campaigns such as Fundraise Your Way and Double Your Donation to maximise on relationship building and fundraising within the region.
· Delivering at least two Big Fundraiser Days out across your region to create per to peer opportunities and deepen relationships with supporters and families
· To work with the Senior Manager to develop and implement the area fundraising plan the region to support existing relationships and continue to build a sustainable volunteer led fundraising network.
· Ongoing management of supporters and volunteers including monitoring performance and identifying effective methods of motivation
· To act as the relationship manager to support Branches, Family Funds and Fundraising Groups within the region
· Monitor income and expenditure variances and implement solutions to rectify them if appropriate
Person Specification
· Experience in the development of fundraising supporters and volunteers, with excellent management and communication skills.
· Good experience of recruiting, managing and motivating supporters and volunteers
· Planning - The ability to develop and implement clear and robust plans for self and others to follow.
· Ownership and accountability - The ability to accept responsibility for own area of work, identifying critical elements and working in a pro-active/solution focused way to achieve.
· Communication - The ability to represent the charity effectively and professionally. Produces clear and effective communications appropriate to the audience, utilising the most appropriate channel and in keeping with brand guidelines.
· Teamwork - The ability to accept responsibility for own area of work, identifying critical elements and working in a pro-active/solution focused way to achieve.
· Supporters and volunteers - The ability to work effectively with supporters and volunteer to deliver business goals.
What’s on Offer
Salary: £19,800-£21,000 (£33-35k FTE)
Homebased (Northern Ireland)
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The Director of Strategy is a key player in our leadership team, helping to shape the business and strategic direction of the NT. You will be the primary support for the Executive Director and Co-CEO and will also work closely with the Director and Co-CEO and wider Executive Committee to connect across the organisation to keep all areas aligned.
Your role will predominantly be working to define, plan and execute/monitor our strategic and business goals, involving competing stakeholders (internal/external), multiple divisions and senior figures. You will work at the heart of the NT, facilitating excellent communication and strategic alignment and collaboration on business planning between departments and their directors. You will lead planning Board and senior leadership agendas to ensure discussion is centred around governance and strategy alongside driving business goals forward.
You will lead and/or support the execution and evaluation of various business development and significant commercial opportunities as the organisation works to diversify its income streams and looks increasingly to international markets for commercial partnerships and creative exchange.
This role line manages the Directors’ Office and works closely with other Directors across the NT to inform strategic communications, in particular the Directors of People and Culture, Communications and the Policy team.
The successful candidates will have the following:
- Excellent communicator and effective collaborator with demonstrable experience of working in a strategic and project-based role, with exposure to Board and governance activity in a large organisation
- Experience of coaching and motivating teams with demonstrable experience of line managing and leading teams
- Excellent process-creation skills, with the ability to work with autonomy and flexibility, to safeguard sensitive and confidential information, and prioritise accordingly
- Exceptional interpersonal skills to build effective relationships, with the ability to influence up, down, and across in a positive manner using tact and diplomacy
- Highly developed written and oral communication skills to deliver Executive-level briefs as required
If that sounds like you, then we would love to hear from you!
The closing date for the receipt of a completed application is Thursday 15th January 2026 at 12 noon
The client requests no contact from agencies or media sales.
The National Youth Jazz Orchestra (NYJO) is seeking a Finance Manager to strengthen our financial foundations as we celebrate 60 years of nurturing young talent. This newly created role brings together financial operations across our vibrant organisation, working closely with our Chief Executive and all departments.
Founded in 1965, NYJO has grown from a single jazz orchestra to a dynamic charity delivering engaging participation projects and impactful live performances. As an Arts Council England National Portfolio Organisation and Resident Artistic Company at Woolwich Works in Greenwich, we're dedicated to making jazz accessible to early-career musicians, young people, and audiences nationwide.
You'll oversee day-to-day financial management while contributing to strategic planning that shapes how we empower the next generation of jazz musicians. This includes managing our Xero accounting system, preparing quarterly management accounts and cash-flow statements, leading the annual budgeting process, and ensuring compliance with charity finance regulations.
Working across our three core areas - the National Youth Jazz Orchestra for emerging professionals aged 18-25, NYJO Learning programmes, and Community Outreach initiatives - you'll collaborate with programme, marketing, and development teams to create and monitor project budgets, track restricted income, and provide financial reporting to funders including Arts Council England, trusts, foundations, and sponsors.
This role offers genuine impact: your financial expertise will directly support young musicians' creative development and help us deliver programmes that respond to community needs. You'll produce reports for our Board of Trustees, manage Gift Aid returns, ensure statutory compliance, and maintain the strong financial governance essential to our mission.
We're looking for a qualified or part-qualified accountant with charity finance experience, or equivalent expertise in the arts sector. You'll need strong Xero skills, solid understanding of charity SORP and restricted fund accounting, and the ability to translate complex financial information into clear insights for non-financial stakeholders.
Requirements and Responsibilities
Essential:
- Qualified/part-qualified accountant (ACCA/CIMA/ACA/CIPFA) or equivalent professional experience in charity/arts finance
- Experience managing finances for UK charity or non-profit organisation
- Working knowledge of charity SORP, Gift Aid, and fund-restricted accounting
- Strong Excel and accounting software skills
- Excellent communication skills to explain finance to non-financial stakeholders
- Strong organisational skills and attention to detail
Desirable:
- Experience in music, youth, education, or cultural sectors
- Experience with Arts Council England and other funders
- Interest in jazz music and supporting music education opportunities
Key Responsibilities:
- Manage Xero accounting system and maintain accurate financial records
- Prepare quarterly management accounts, cash-flow statements, and variance analysis
- Lead annual budgeting and support multi-year financial planning
- Track restricted income and provide funder reporting
- Ensure charity compliance (Companies House, Charity Commission, HMRC)
- Support Board meetings and contribute to strategic decision-making
Job Responsibilities
Financial Management: Oversee Xero accounting system, maintain accurate records, prepare quarterly management accounts and cash-flow statements with variance analysis for Board of Trustees. Manage bank reconciliations, accounts payable/receivable, payroll and pension administration.
Strategic Finance: Lead annual budgeting with CEO and department leads, support multi-year financial planning and scenario modelling.
Project & Grant Management: Collaborate with Programmes, Marketing and Development teams on project budgets. Track restricted income and provide financial reporting to Arts Council England, trusts, foundations, and sponsors. Ensure accurate cost allocation across projects and funding streams.
Governance & Compliance: Ensure statutory compliance (Companies House, Charity Commission, HMRC including Orchestra Tax Relief and VAT). Lead year-end financial statements preparation and independent review. Manage Gift Aid returns and maintain internal financial controls.
Working Schedule: Part-time position: 3 days per week Location: London with flexible/hybrid working Salary: £45k-£55k FTE depending on experience Holiday: 20 days plus bank holidays (pro rata) Reports to: Chief Executive
How to Apply
Send your CV and covering letter (maximum 2 pages) outlining your relevant experience and what draws you to NYJO before 22 January 2026. Please confirm your availability for first round online interviews (week of 2nd February 2026) and in-person second interviews at Woolwich Works (12th February 2026). We welcome applications from all backgrounds and are committed to building a diverse team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a passionate and strategic Supporter Services Manager to join our Fundraising & Marketing Operations team. This will be a full time, 9 month fixed term position based at our offices in King's Cross, London.
The successful candidate will lead a dedicated Supporter Services team focused on delivering excellent customer service, whilst managing our relationships with fulfilment agencies which deliver our income processing and merchandise delivery. The role is a hybrid position with an expectation of minimum two days per week in our central London offices.
What you'll do
- Provide clear direction to the team regarding their individual and team based KPIs
- Nurture a productive environment with a culture of continuous improvement, in which the team is encouraged to reach and expand their performance ceiling
- Day to day management of all Engagement Operations third party relationships, including but not limited to Elovate, our primary fulfilment partner.
- Continually assess the performance of all third parties against agreed levels, addressing any shortcomings in a constructive manner.
- Monitor the performance of third-party fulfilment agencies relative to agreed SLA obligations and intervene as and when required.
- Develop and maintain a “Sense brand” for handling incoming communications, to be consistent across communication channel.
- Ensure that all supporter communications via phone, email, post or social channels are responded to on brand and within agreed timeframes
- Monitor and, in partnership with the Head of Engagement Operations, update SLAs when they do not reflect a fair balance between organisational ambitions and the reasonable capacity of the team.
- Actively engage and build relationships with colleagues across the charity
- Use informal connections and formal briefings to ensure that you are a product expert in all aspects of the Engagement directorate’s work
- Periodically assess our merchandising process, recommending improvements where realistic and achievable
- Work with the Head of Individual Giving and Head of Engagement Operations to develop and implement a program of telemarketing and supporter thanking
About you
- Experience of managing and motivating people in a Supporter Care environment
- Hands on and motivating management style
- Experience of managing multiple priorities whilst ensuring deadlines and SLAs are achieved for you and your team
- Experience of working with response handling and fulfilment partners to deliver on mutually agreed SLAs
- To work closely with the Data team to ensure that our supporter database (currently MS Dynamics) is accurate and up to date.
- Experienced and confident using CRM databases, with an understanding of how good data use drives efficient and effective organisational performance.
- Demonstrable understanding of Gift Aid, GDPR and other relevant legislation and guidance
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Head of Fundraising - Standing Voice
- Salary: £50,000 - £54,000
- Location: London (with remote working options)
- Contract: Full-time, Permanent
- Brilliant benefits package
Charity People is thrilled to be partnering with Standing Voice, a pioneering human rights organisation, to recruit a Head of Fundraising at an exciting and ambitious time for this incredible charity.
About Standing Voice
Standing Voice exists to advance the rights, well-being, and inclusion of people with albinism across Africa. With teams in the UK, Tanzania, and Malawi, they deliver holistic, community-led programmes spanning dermatology, eye care, education, psychosocial support, and livelihoods.
Holding Special Consultative Status with the United Nations Economic and Social Council (ECOSOC), Standing Voice has earned the trust of major donors including the European Union, United Nations, Wellcome Trust, and World Bank. Over the last 15 years, they have played a leading role in strengthening the global albinism movement.
The Role
The team are now looking for a dynamic, strategic, and results-driven Head of Fundraising to lead their income generation strategy and help scale impact. This is a unique opportunity to take ownership of a critical portfolio within a respected and growing human rights charity.
You'll work closely with the Executive Director and colleagues across the UK, Tanzania, and Malawi to develop and deliver Standing Voice's Fundraising Strategy. Your focus will be on diversifying income streams, writing compelling proposals, and building long-term donor relationships to secure sustainable funding for our life-changing programmes.
"We're seeking a creative, strategic fundraising leader to join our small but growing team at Standing Voice. This role offers the chance to shape our fundraising strategy, diversify income streams, and build lasting partnerships, turning bold, innovative ideas into tangible impact for those furthest behind."
Harry Freeland - Executive Director
What You'll Do
- Develop and deliver Standing Voice's Fundraising Strategy to achieve ambitious growth targets
- Secure diverse funding streams across trusts, foundations, institutional donors, corporate partners, and philanthropists
- Build and manage long-term donor relationships, representing Standing Voice at meetings and events
- Lead on proposals, pitches, and high-quality funder reports, ensuring compliance and impact
- Oversee strategic campaigns such as the Big Give Christmas Challenge and other appeals
- Provide leadership within a growing fundraising team, including recruitment and supervision
About You
If you're an ambitious fundraiser with a proven track record of securing significant multi-year income and you thrive on turning creative ideas into tangible impact, this role could be the perfect next move for you. We'd love to hear from people who are:
- Experienced in fundraising, ideally within the charity or human rights sector
- Proven in securing six- and seven-figure funding from major donors, trusts, or institutional funders
- A confident communicator with outstanding written and verbal skills
- Skilled in donor stewardship and relationship management
- Organised, proactive, and able to manage multiple priorities under pressure
- Strategic and analytical, using data to inform decisions
- Passionate about human rights, social justice, and inclusion
Why Join Standing Voice?
- Be part of a passionate, international team working at the frontlines of disability rights and inclusion
- Help shape the global narrative around albinism and mobilise donors to create lasting change
- Opportunities for international travel to witness impact first-hand
- Flexible working arrangements and supportive work-life balance
- Access to training and professional development
To Apply
To register your interest in this brilliant role, please send your CV to Kevin Croasdale at Charity People. If your profile fits what we're looking for, we'll be in touch with more details and next steps.
Key Dates
- Closing Date: Thursday 15th January
- Interviews: Week commencing 19th and 26th January
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and
deliberately promotes equity, diversity and inclusion. We know organisations
thrive when inclusion is at the forefront. We evidence our commitment by
matching charity needs with the skills and experience of candidates irrespective
of background e.g. age, disability (including hidden disabilities), gender, gender
identity or gender reassignment, marriage and civil partnership, pregnancy and
maternity, race, religion or belief, or sexual orientation. We do this because we
believe that greater diversity leads to greater results for the charities we work
with.
We are seeking a committed and motivated Head of Fundraising to deliver the OCT’s ambitious fundraising requirements. This is a vital role for the Ocean Conservation Trust (OCT) leading on the development and delivery of the full spectrum of fundraising activities to support our mission. The post holder will be a key contributory member of the Senior Management Team.
The OCT has ambitious fundraising requirements. In addition to the funds raised through the National Marine Aquarium (NMA), the OCT needs a more diverse income stream to drive its core programmes, through the development of appropriate corporate, philanthropic and donation initiatives.
The post holder will need to understand the core programmes and develop appropriate schemes and campaigns to build a wide support network to secure a lasting pipeline of donations. They will need to be entrepreneurial, self-motivated, team focussed, comfortable liaising across the organisation to ensure integration with activities such as communication, research, membership, publications, partnerships and data and information services among others. They must own income targets and lead income growth, thinking in terms of pipelines, ROI, KPIs and lifetime value. In addition, they will be key to maximising use of the customer relationship management (CRM) system.
Overall, this role will be fundamental in developing the OCT as the leading Ocean conservation charity in the UK, generating significant new and diverse revenue streams to drive the Charity’s ambition. They must be capable of moving OCT beyond NMA visitor income, building a resilient, mixed portfolio.
You will lead a team of 3 staff members and be accountable for achieving specific funding goals to deliver our strategic plans. The post is based at the National Marine Aquarium, Plymouth, UK. Flexible working arrangements include 3 days office/2 days home.
Applicants for the post will have a minimum of five years of fundraising leadership in the charity or non-profit sector with a proven track record of target-driven fundraising.
Salary and benefits
- Salary £45k.
- Company pension scheme with a matched employer’s contribution of up to 5%
- 28 days paid holiday per annum (including bank holidays)
- Up to 5 days additional holiday dependent on length of employment
- A day off on your Birthday
- Working for an Ocean Conservation Charity of repute
- Potential for some flexible working / home working
- Life Assurance scheme
- Length of service awards
- Employee Assistance Programme
- Discounted on-site parking
- Staff discounts up to 50%
- Complimentary family ticket each month on successful completion of probationary period
Essential skills/qualifications
• Significant experience of fundraising leadership in charity or non-profit sector
• Demonstrated track record of successful fundraising
• Thorough understanding of fundraising principles.
• Experience with individual giving, legacies and regular giving programmes from a range of socioeconomic groups
• Experience with campaign-driven projects with specific targets
• Proven success with donor prospecting, nurturing, stewardship and recognition
• Experience in managing a donor pipeline
• Proven success with grant applications
• Experience in utilising CRM systems to grow and manage fundraising prospects
• Ability to lead / manage team(s) to provide operational and strategic direction
• Ability to manage an area of responsibility including working with budgets and creating and contributing to the construction of a business plan
• Excellent communication skills with ability to confidently interact with individuals at all levels, internally and externally with stakeholders and customers
• Contract negotiation/experience skills
• Passion and an inquisitive and inventive mind
Desirable skills/qualifications
• Ability to produce a coherent and accessible written narrative for campaign development
• Understanding of relevant GDPR protection and Gift Aid legislation
Key Responsibilities are incuded in the attached Job Description.
To apply: please select the apply now button and send your CV with a covering letter and details of 2 referees. (Reference: Head of Fundraising application).
The covering letter should:
· outline your previous and most relevant experience
· explain why you are right for the role
· confirm you are available during interview week
Closing date: 14th January 2026.
Interviews will take place during the week commencing 2nd February 2026.
In line with current legislation all applicants must be eligible to live and work in the UK. As part of the recruitment process you will be asked to provide documented evidence of eligibility.
The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. All applications will be judged solely on merit.
Only candidates invited for interview will be contacted.
Please send a covering letter and CV with details of 2 referees. Please quote reference: Head of Fundraising application.
The covering letter should:
· outline your previous and most relevant experience
· explain why you are right for the role
· confirm you are available during interview week
The client requests no contact from agencies or media sales.
Position: Community Support Senior Officer x 3
Type: Full-time (35 hours a week), permanent
Location: Homebased (1 x with access to North West England, 1 x with access to East Midlands and 1 x with access to West Midlands). Must have access to a car with clean driving licence
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You’ll start at our entry point salary of £ 33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Join us as a Community Support Senior Officer and make a real difference!
In this pivotal role, you’ll provide high-quality support to volunteers, volunteer managers, and service providers across our community networks. You’ll help ensure enquiries are resolved promptly, guide volunteers through their journey, and work collaboratively to maintain well-governed, compliant groups that meet local needs. If you’re passionate about empowering volunteers, skilled in communication and planning, and eager to contribute to positive change for people affected by MS, we’d love to hear from you.
Please note, you must have access to car with a clean driving licence for this role.
Closing date for applications: 9:00 on Monday 5 January 2026
We anticipate interviews will take place week commencing 12th January 2026.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
ASAP start – until July 2026 | £20.47 per hour | Hybrid (40% office / 60% home)
Location: London
Are you a highly organised, systems-savvy professional with experience in project delivery and operations? We’re supporting a professional membership organisation to recruit a temporary Examinations Coordinator to join their team. This is a hands-on role combining operational delivery, systems development, stakeholder management, and line management of a small team.
What you’ll do
- Coordinate the delivery of cyclical professional examinations, occurring several times per year.
- Provide line management and development support for two team members.
- Lead on system improvements and management, including booking systems, CRM platforms, and workflow tools.
- Support strategic delivery, budgeting, and planning for examinations.
- Manage candidates requiring adjustments and coordinate assessment boards.
- Undertake audits, investigations, and data analysis projects to improve team processes.
- Maintain strong relationships with internal and external stakeholders to ensure smooth operations.
- Occasionally travel within the UK, including possible overnight stays and weekend support.
- Experience working with online systems and supporting system development (CRM, Zendesk or similar)
- Strong operational, project, and process improvement skills
- Excellent communication and stakeholder management skills
- Confident line manager of a small team
- Ability to work independently, manage competing priorities, and meet tight deadlines
- Attention to detail and a proactive, solutions-focused mindset
- Knowledge of assessments/exams or logistics of multi-centre events
- Previous line management experience
Contract Details
Start date: ASAP
Contract: Temporary until July 2026
Hours: Full-time
Pay: £20.47 per hour
Hybrid: 40% office / 60% home
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

