Contract jobs
Resuscitation Council UK’s Quality and Compliance Team leads on driving quality management and continuous improvement across the organisation. Positioned within the Governance and Assurance Directorate the team works alongside our customer services and HR team, to ensure our products and services are meeting the needs and expectations of our people. Our certification in ISO9001: Quality Management, demonstrates our ongoing commitment to continuous improvement.
As an experienced Project Manager, you will be responsible for leading on key organisational projects, driving deadlines and delivering excellence in our products and services. Working with colleagues across the organisation you will facilitate open and inclusive communication, maintain high attention to detail; close control of budgets; and manage change control.
What you will do:
- Act as Project Manager across concurrent projects that span the work of RCUK.
- Drive consistent standards of project management across teams, including clinical, technical and engagement projects
- Champion RCUK established project management process and governance requirements with colleagues
- Advise on best practice and drive continuous process improvement.
- Maintain project documentation in collaboration with project teams.
- Report to Project Board.
- Champion collaborative, open and inclusive engagement with internal and external stakeholders.
- Maintain tight control of project budgets, working in collaboration with Finance, and taking responsibility for project spend.
- Ensure a risk-based approach is adopted through the project lifecycle, ensuring a suitable level of mitigation is in place and under constant review.
- Escalate concerns as appropriate.
- Monitor and review appropriate performance indicators and report outcomes.
The post is hybrid working and based in London. The successful candidate is expected to attend the office a minimum of one day per week.
What we can offer you:
We offer competitive salaries, generous annual leave, and opportunities for professional development. All staff benefit from flexible working hours, and ensuring staff can balance their work and personal life is important to us.
Visit our website to access complete application details and further information.
The closing date for receipt of completed applications is 9am on Monday 6th October 2025.
Interviews will be held in person in our London office on Monday 13th October 2025.
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
We appreciate all applications, but we will only be contacting candidates who are shortlisted.
The client requests no contact from agencies or media sales.
Join Us in Bringing Stories to Life at Union Chapel!
Are you passionate about arts, culture, and community?
Do you thrive in creative spaces and love supporting people to get involved?
We’re looking for a motivated and organised individual to join our Sunday School Stories Project team as Administrative Support to the Participation Manager.
This is a fantastic opportunity to be part of a project that celebrates heritage and empowers communities—from refugees and asylum seekers to local families, young people, and older residents.If you’re ready to make a difference, gain hands-on experience, and be part of an inspiring, supportive team, check out our job pack for full details and how to apply!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are seeking an experienced HR Officer to join our People & Culture team, providing professional HR support to managers and employees. You will ideally have experience of providing HR in a small to medium sized organisation with the ability to manage multiple priorities and work to deadlines. This is a great opportunity for someone who is looking for a challenging interim role.
You will be responsible for:
- Supporting with all areas of recruitment including agreeing job descriptions, drafting and posting job adverts and managing applications
- Conducting all necessary pre-employment checks
- Issuing offer letters, employment contracts and other correspondence
- Onboarding of new staff and arranging induction training
- Dealing with first-line queries on HR policies and procedures, pay and benefits
- Highlighting any people issues to the HR Advisor and Director of People & Culture
- Assisting in monthly payroll preparation, inputting instructions on payroll spreadsheet
- Monitoring probation review and performance review paperwork and chasing missing documentation as needed
- Updating HR system with joiners, leavers and other changes as required
You should have:
- Previous experience as HR Officer or Assistant, ideally in a small HR team in a charity or SME
- Thorough and up to date knowledge of employment legislation
- Knowledge of best practice in HR policies and procedures together with experience of finding practical solutions to people issues
- Recruitment & selection experience
- Experience of using an HR database
- Strong organisational skills and attention to detail
- Ability to deliver good customer service
- Excellent written and verbal communication skills
- Tact, discretion and experience of handling confidential information with sensitivity
- A self-starter, able to use initiative and work independently to overcome challenges
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please send your CV and a covering letter (no more than two sides) highlighting how your skills and experience equip you for this role.
Interviews will be held on 6th October 2025
Bringing life-changing action to people in crisis around the world
People Support Advisor - Part-Time - 4 Days a week
Location: London Contract Type: Fixed-term (Maternity Cover) - 9 months
Hours: 30 hours per week - Hybrid Working
Salary: £26,847 for 30 hours
We are working in partnership with a respected not-for-profit organisation to recruit a People Support Advisor for a 9-month maternity cover. This is a fantastic opportunity to join a values-driven HR team and contribute to delivering a high-quality, person-centred support service.
About the RoleAs a People Support Advisor, you'll be the first point of contact for HR queries, supporting both onboarding and employee data processing. You'll play a key role in ensuring a smooth experience for new starters and providing accurate, timely HR support to managers and employees.
Key Responsibilities:
- Manage onboarding and processing cases from start to finish, ensuring service level agreements are met.
- Provide clear, friendly, and professional HR advice across a wide range of topics.
- Collaborate with recruitment and HR teams to ensure a seamless onboarding experience.
- Escalate complex queries to senior colleagues or specialist teams as needed.
- Support process improvements and contribute to team performance reviews.
- Build strong relationships with stakeholders and become a subject-matter expert in key HR processes.
What You'll Bring:
- Experience in HR support and processing within a large organisation.
- Strong understanding of HR policies and procedures.
- Excellent communication and customer service skills.
- Ability to manage high volumes of work with accuracy and minimal supervision.
- Proficiency in Microsoft Office and HR systems - Experience using iTrent is a must for this role.
- CIPD Level 3 or equivalent experience.
- A values-led approach and willingness to work within a mission-driven organisation.
Desirable Extras:
- Degree in a relevant subject
- Experience in the not-for-profit sector
- Familiarity with IT ticketing and phone management systems
Interested? Apply now to be considered for this rewarding opportunity to make a real impact in a supportive and purpose-led HR team. Alternatively, please send your CV
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Maternity Cover for 12 months
Assessment Centre: 9th of October in our Manchester centre
Are you ready to make a real impact on the lives of young people? Do you thrive in a collaborative environment where every day is a chance to make a difference? If so, we have the perfect opportunity for you!
At The King's Trust, we're on a mission to empower our young people to reach their full potential. And right now, we're on the lookout for someone who's as passionate about this mission as we are. If you're up for the challenge, join our team as a Youth Development Lead, and let's make a real difference together. As a Youth Development Lead, you'll be the driving force behind our Development Award Programmes. These programs are all about giving young people aged 16-30 the boost they need to enhance their skills, find their path in education, training, or employment, and build a brighter future. It's not just a job; it's an opportunity to be a mentor, a guide, and a champion of change.
You'll work closely with our Outreach and Marketing colleagues and our customer service centre to ensure that young people are not only safely recruited but also engaged effectively. Your teamwork will be the driving force behind our mission.
If you've got a knack for staying organised and thriving in a fast-paced environment, this role could be perfect for you! Picture yourself as a catalyst for change, making a real impact on the lives of young people as they navigate their way through education, training, and work. Additionally, it presents an excellent opportunity for Youth Development Leads to foster meaningful connections with local colleges and organisations.
We’re also a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!
If you feel you are flexible and someone who is ready to step in wherever needed within The Trust, including deputising as necessary in activities relevant to your area of responsibility, you could be just what we are looking for.
If you're a passionate advocate for young people, have an eye for detail, and a knack for turning challenges into opportunities, we want to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: 12 months maternity cover
Interviews: 7th and 8th of October
Do you have the creativity and drive to lead some of the UK’s most exciting fundraising events? As Head of Mass Events at The King’s Trust, you’ll oversee a diverse portfolio that raises millions, builds our profile, and inspires thousands to join our mission to support young people.
This is a chance to take centre stage over the next 12 months, leading a passionate team to deliver sector-leading events that capture hearts and imaginations. From community fundraising to large-scale challenges, you’ll bring energy, vision, and expertise to grow income and reach new supporters. Your leadership will not only deliver unforgettable experiences during The Trust’s 50th anniversary year but also ensure every event produces the income needed to achieve our mission of getting more young people into work.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Head of Mass Events?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of our Head of Mass Events!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Biodiversity Net Gain (BNG) Manager to lead the development and delivery of BNG projects across the Woodland Trust estate, including identifying and managing on-site opportunities and habitat banks.
The Role:
- Build and manage relationships with local authorities, partners, and internal teams to unlock BNG opportunities aligned with our Create and Restore goals.
- Coordinate BNG activities and governance, ensuring regulatory compliance, robust delivery frameworks, and effective reporting across the organisation.
- Provide technical, ecological, and project management support to internal teams, including site assessments, due diligence, and monitoring.
- Develop and implement a strategic, Trust-wide approach to BNG, supporting consistency, best practice, and alignment with our monitoring and evaluation principles.
- Support external affairs and policy teams with technical input on planning matters and champion the Trust’s position on BNG in external forums.
- Manage budgets, secure development leads in collaboration with the Corporate Partnerships team, and lead on partnership and agreement development for BNG delivery.
- This is a 36-month fixed term contract
- This is a homeworking role with travel across a wide area, sometimes to remote locations. Overnight stays may be required which may be at least once per month.
The Candidate:
- You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count
- Strong ecology background with practical experience delivering Biodiversity Net Gain (BNG), and the ability to act as a ‘Competent Person’ representing the Trust.
- In-depth knowledge of BNG policy, legislation, and the Defra metric, with experience preparing Habitat Management & Monitoring Plans and costing project delivery.
- Proven project management and stakeholder engagement skills, with experience influencing internal and external partners to embed best practice.
- Experience working with the development sector and ideally with local authority planning departments, supported by a relevant professional network.
- Understanding of land rights, liabilities, and environmental policy, with the ability to deliver community benefits through BNG and conservation projects.
- Willingness to travel across the UK, including remote locations, with a full driving licence and flexibility for occasional overnight stays.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible & Hybrid Working Options
- Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
- Buy and Sell Annual Leave
- Enhanced Parental Pay
- Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed.
Make sure that you complete the Personal Statement to show your relevant skills and passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams.
The client requests no contact from agencies or media sales.
Age Co is a wholly owned trading arm of Age UK. We work with expert providers to offer products and services for the over 50s.
Age Co are offering a 12-month fixed-term opportunity for a Senior Marketing Executive to implement and deliver the insurance marketing plans to improve engagement, lead generation and overall insurance sales.
With responsibility for offline channel marketing activities, you will work alongside the insurance marketing team to ensure integrated activities for home, car and travel insurance.
This opportunity would best suit someone who has had exposure to a variety of marketing channels, including press, press inserts, direct mail, email, and campaign landing pages
Please note that due to the Hybrid nature of this role, the successful applicant will be required to work both from home and from our central London office near Tower Hill, as required (1-2 days per week). Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Last day for applications Tuesday 23rd September 2025.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Proven experience in managing complex data led acquisition marketing specifically across email and direct mail. A
- Experience in financial services (or similar) marketing, and preferably insurance marketing. A
- Demonstrable experience within a cross section of marketing channels across offline and data driven channels including press, press inserts, email and direct mail. A, I
- Has managed multi-channel marketing campaigns from start to finish. A, I
- Experience in managing performance of marketing and making optimisations that drive acquisition. I
- Experience in managing budgets, raising POs, calculating cost per acquisition and making optimisations based on agreed KPIs. I, T, P
- Can demonstrate an understanding of media planning and evaluation. I, T, P
Skills and Knowledge
- Expert in Excel and data analytics. A
- Proficient in project/work management tools. A
- Has experience of email delivery platforms - both building and sending. A
- Excellent written and oral communication skills. P
- Understanding of marketing KPIs. I
- Commercial awareness. I
Personal attributes
- Delivers on time and is meticulous in planning. I
- Great team player. I
- Willingness to learn and take on new projects. I
- Obsessed with performance analytics, new insights and opportunities. I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of audience segmentation and tailored messaging, in email and direct mail. I
- Experience working with a range of partners and specialists, both internal and external. I
- Experience of operating in project team. I
- Experience managing external agencies. I
Skills and Knowledge
- Able to simplify the complex. I
- Able to manage content within CMS (or equivalent) systems. I
Personal attributes
- Can build effective relationships. I
- Shows enthusiasm for a range of topics. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Would you like to make a difference?
We are looking for a highly organised and motivated individual to join our team as Executive and Policy Assistant. This is a varied and rewarding role, working directly with the CEO and closely with our Communications and Impact team.
You will provide vital support to the CEO by managing diaries, coordinating meetings and events, preparing briefings and presentations, and acting as a key contact for staff, funders, supporters and the Board. You will also play a hands-on role in our policy and campaigning work — carrying out research, drafting communications and helping to ensure the voices of children, young people and adults with dyslexia are heard at every level.
This role is ideal for someone who thrives in a busy, purpose-driven environment, can balance multiple priorities, and wants to use their skills to make a meaningful difference for the dyslexia community.
Please carefully review the job description (attached below) for full responsibiliites of the role and essential skills required.
Location - Hybrid - this role is primarily home-based (UK), with the requirement to work from our office in Bracknell once a month, and to travel to London at least once a week, or as needed.
____________________________________________________________________________________________
Interview schedule - first stage will take place on Monday 13 October 2025, with second stage taking place on Thursday 16 October 2025.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The General Manager of DPA will be responsible for supporting the development of DPA, driving the company forward, raising the profile, reach, and impact of the work, and ensuring the viability and effective operations of DPA.
Our General Manager is a key member of Different Planet Arts small staff team. Working closely with the Artistic Director and the Board of Trustees as part of the Senior Management Team, you will manage and organise operational support for Different Planet arts programme, ensuring we provide an excellent service to our participants, partners and audiences.
This role is suitable for someone building a career in operations. We are looking for someone who can maintain and provide the right systems and structures to enable others to lead and create our arts projects, and provide ongoing, efficient admin, managerial and fundraising support.
You will manage and be responsible for our systems and processes for financial administration, fundraising, governance procedures and processes, monitoring and keeping the Different Planet Arts office running day-to-day as an administrative hub. You will work closely with our treasurer (who is responsible for creating quarterly Management Accounts.)
Role: General Manager
Reports to: Artistic Director & Board of Trustees
Salary: £190 per day, 3 days a week for 48 weeks of the year
Contract: This is a rolling freelance position initially for 6 months to be extended subject to securing future funding
Hours: Preferably 3 days (22.5 hours) a week, 1.5 days at our office in Lewes.
Benefits: Training and development opportunities
Probation Period: 3 months
Deadline for submissions is midday on the 8th October 2025 & interviews will take place on the 9th & 10th October with a view to onboarding around the beginning of November 2025
Management Responsibilities
- Support and implement the artistic, business, and strategic planning of DPA, in consultation with the Artistic Director, Board of Trustees, and stakeholders.
- Drive relationships with key stakeholders and funders
- Cultivate a supportive climate of creativity, innovation, and risk-taking in DPA's work
- Ensure DPA remains solvent and able to meet its commitments as outlined in the Three Year Plan
- Lead the fundraising strategy and portfolio at DPA and develop new and diverse fundraising initiatives
- Lead the processes and procedures of governance of DPA both internally with trustees and with external agencies.
- Manage DPA's financial operations, ensuring accurate budgets and reports for staff, board, auditors and funders
- Develop and operate the most efficient administrative processes and systems to support the smooth delivery of DPA's work.
- Ensure DPA's organisation and activities comply with the requirements of Charities Commission and Companies House. Act as DPA's principal interface to these bodies
- Ensure governance, HR policies, and practices are reviewed and updated to deliver a safe working environment and compliance with employment law
Other
● To work within DPA’s policies and procedures, including Health and Safety
● To support the development of safeguarding policies and practices
Job Requirements
Experience & Knowledge
• A minimum of three years' experience in management and administrative in an arts, or charity organisation or as a company manager in theatre
• Experience of financial processes, including budget management & monitoring
• Understanding of HR policy, processes and best practice
• Experience of securing resources, including making successful funding proposals and grant applications
• Experience of managing office systems, including IT systems.
• Exceptional interpersonal skills and an ability to communicate effectively in person and in writing with a wide range of people
• Understanding of Health and Safety in the workplace
• Exceptional organisational skills with the ability to effectively prioritise
• Ability to develop, maintain and contribute to partnerships involving various stakeholders to achieve positive outcomes
• Skilful in managing a small and passionate team of employees, freelancers, and volunteers.
• A commitment to access and inclusion within the arts, in alignment with our justice goals.
Skills & Attributes
• Strong written and verbal communication skills
• An organised team player, able to balance competing demands and work collaboratively with a broad range of people
• Ability to manage multiple priorities and meet deadlines.
To apply, please fill out the application ( part 1 and part 2) and email us this together with your CV along a cover letter. We encourage you to discuss your vision for what you would want to do to make Different Planet Arts a thriving home for our creatives and an innovative space for producing our unique, inclusive arts projects, and how you would go about doing it.
Thank you for your interest in joining our team. We’re excited to hear from you!
To apply, please read the recruitment document and fill in the application forms together with a CV and cover letter. We encourage you to discuss your vision for what you would want to do to make Different Planet Arts a thriving home for our creatives and an innovative space for producing our unique inclusive arts projects, and how you would go about doing it.
Please email us if you have any queries.
Different Planet Arts are committed to equality, diversity, and inclusion among all our staff and artists. We are interested in applicants from a wide variety of backgrounds and life experiences, and are dedicated to providing a supportive, respectful, and dynamic workplace. We’re excited to hear from you!
The client requests no contact from agencies or media sales.
WOMEN’S HOMELESS SHELTER WORKER (EVENINGS)
Team: Night Shelters
Location: On-site at Glass Door women’s night shelter in West London
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available:
-
7:00pm to 10:00pm, shifts are available 7 days a week
Pay: £14.50 per hour
Job Purpose
As an Evening Women’s Shelter Worker, you’ll be part of the team running Glass Door’s women’s night shelter. Working alongside other staff and volunteers, you’ll engaged with guests throughout the evening, helping to create a safe, calm, and welcoming space where women experiencing homelessness can rest and be treated with dignity.
You’ll greet guests, support the evening set-up, carry out regular checks around the venue, and offer kind, practical help. When issues arise, you’ll respond calmly — whether that’s offering reassurance, guiding someone through a difficult moment, or addressing challenging behaviour. You’ll record key information so the overnight team and caseworkers can follow up.
Most evenings are steady and focused on guest support, but there can be moments of pressure. Training is provided so you feel confident and prepared. You’ll finish with a clear handover with the overnight team so the shelter runs smoothly through the night.
Job Description
What You’ll Do
You’ll help make sure the women’s night shelter is safe, supportive, and welcoming for everyone staying with us. This is an on-site, evening role. Your main responsibilities will include:
-
Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.
-
Welcoming and engaging with guests – Take a proactive approach to being present and approachable throughout the evening, starting conversations, offering support, and helping create a safe and respectful atmosphere.
-
Responding to situations – Manage issues as they arise, such as someone feeling unwell, experiencing emotional distress, or challenging behaviour. This may sometimes mean seeking guidance from the Night Shelter Manager or calling emergency services. Training will be provided.
-
Keep the shelter safe and secure – Follow all safety, security, and health & safety procedures and make sure the space stays tidy and free from hazards.
-
Recording important information – Write clear, accurate shift notes and incident reports (if needed) in our In-Form system so colleagues have up-to-date information.
-
Working as a team – Maintain good communication with the Night Shelter Manager volunteers and other colleagues during your shift.
-
Handover to the overnight team – Participate in a brief, handover meeting at the end of your shift so key information is shared.
-
Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. You may be assigned brief online training to complete on shift from time to time.
-
Work to a rota – Shifts will include evenings at weekends and on public holidays, so flexibility is important.
-
Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the shelter running smoothly.
Person Specification
Essential:
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Good communication skills, both spoken and written.
-
The ability to carry out manual handling tasks such as moving supplies and equipment.
-
Ability to work well as part of a team and support colleagues.
Desirable:
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
-
A manual driving licence (helpful if you wish to cover occasional overnight shifts but not required for this role).
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality, and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available:
-
7:00pm to 7:15am
-
7:00pm to 8:15am (driver)
-
9:45pm to 7:15am
-
9:45pm to 8:15am (driver)
Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift.
Job Purpose
As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness.
Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed.
Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base.
If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference.
Job Responsibilities
What You’ll Do
You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include:
-
Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.
-
Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable.
-
Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided.
-
Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards.
-
Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed.
-
Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together.
-
Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff.
-
Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour).
-
Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed.
-
Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am.
-
Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind.
-
Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift.
-
Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important.
-
Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly.
Person Specification
Essential
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Good communication skills, both spoken and written.
-
The ability to carry out manual handling tasks such as moving supplies and equipment.
-
For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van.
Desirable
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reference Number: V558
Job Title: Project Assistant
Location: Newcastle upon Tyne
Contract Type: Fixed Term Contract until 31 March 2026
Hours: 14 hours per week over 4 days, to meet programme needs
Salary: £9200 per annum (£23k FTE)
DBS/PVG: Enhanced Level DBS
Job Family: Job Family 3
Line Manager: Delivery Leader for Scotland and Northeast England
Closing Date: 7th October 2025 We reserve the right to close this vacancy early if we receive sufficient applications
Start Date: ASAP
Interview Dates: To be confirmed
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Role Purpose
We’re looking for a flexible and self-motivated Project Assistant to join our team in Newcastle, supporting the delivery of our Home from Hospital and Community Support project.
Preventing admissions, and re-admissions, to hospital is crucial for the NHS. Re-admissions alone cost the NHS over £2 billion per year, and no-one wants to be in hospital when they can be recovering safely and comfortably at home. The Home from Hospital project was developed to help enable people to thrive back at home, and in the community, while at the same time supporting the NHS.
We recruit, train, support and coordinate volunteers, who provide a “little bit of help” to people who may be socially isolated, have health issues, or don’t have many people around them.
Our volunteers provide social, emotional or practical support, completing short-term tasks for up to 6 weeks. This includes tasks such as helping with grocery shopping, collecting and delivering medical prescriptions, in person or telephone check in’s, driving someone to an appointment, helping with paperwork, ensuring the home is safe and secure, and lots more!
As our Project Assistant, you will:
· Work closely with Volunteering Matters colleagues in a flexible and agile way, taking instruction and responding quickly to ensure beneficiaries and volunteers have the best possible experience
· Face to face and telephone contact with older people taking part in the project, completing practical, social, or wellbeing tasks to meet their individual needs
· Administrative tasks including providing updates to colleagues on project activities, processing paperwork, and other computer-based tasks to help ensure the smooth delivery of the programme
· Support with the promotion of the project across Newcastle in order to attract new volunteers and generate referrals – this may include drafting content, public speaking and giving presentations
This role is part of a fast-paced and responsive workplace environment. In order to meet the needs of the programme, we are looking for a candidate who can offer significant flexibility when it comes to working hours – ideally over 4 days per week.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Intervention Worker to play a pivotal role in our Criminal Justice Service in Battersea.
Sounds great, what will I be doing?
Approved Premises (APs) work with high-risk people released from prison, providing a vital element in public protection arrangements. APs offer a level of contact, support and supervision within the community that is unique within the Criminal Justice System. This is an opportunity to be part of a dedicated, enthusiastic staff team at our male Approved Premises in Battersea, playing a key role in pro-social modelling, rehabilitation and community reintegration for those ready to make positive choices.
Working closely with Probation Officers and other community services such as police, health, housing and substance misuse, we provide a stepping stone from prison into the community.
As a member of the Approved Premises team, you will model pro-social behavior and foster a positive, respectful culture with both clients and colleagues. You will actively engage with residents, supporting communal activities such as meal preparation, and contribute to the delivery of individual sentence plans in collaboration with probation officers, police, and external agencies.
Your role will involve providing administrative and practical support, ensuring daily tasks are completed, and following all operational protocols. You will encourage compliance and enforce rules relating to curfews and drug and alcohol testing as required. Keeping colleagues, multi-agency partners, and management informed is essential.
You will be responsible for monitoring and maintaining the health, safety, security, cleanliness, and well-being of the premises and residents, utilizing tools such as CCTV, observation, and direct personal contact. Accurate, timely record-keeping and appropriate information sharing with respect for confidentiality are critical components of this role.
Using your initiative, you will identify and address additional tasks or emerging issues, working within the service to maintain an enabling environment. Adherence to the Approved Premises Manual, Hestia policies, and relevant justice service requirements is expected, alongside consistently demonstrating The Hestia Approach.
This role involves working closely with high-risk offenders transitioning from prison to community life, providing a unique level of daily support, supervision, and tailored interventions. You will empower residents to take responsibility for themselves while maintaining appropriate boundaries and supervision. The position operates on a rolling rota covering early, late, weekend, and night shifts to ensure continuous support and public protection.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have a strong ability to engage and communicate effectively with others, demonstrating flexibility and responsiveness in their approach. They should maintain an optimistic outlook regarding people's capacity for change and the possibility of positive outcomes. A quick learner who can efficiently gather information and make well-founded decisions is essential.
The candidate must be able to maintain firm boundaries and exercise authority legitimately while working in a pro-social and positive manner. Competence in receiving, processing, and accurately recording detailed information is required, along with ensuring appropriate sharing of information within confidentiality guidelines. An understanding of the emotional and behavioral impacts of trauma is important, as is the ability to work sensitively with individuals who display a wide range of emotions, behaviors, and communication challenges.
The candidate should be a team player who leads by example and takes a practical, hands-on approach to tasks such as cooking, gardening, household chores, and leisure activities. Finally, knowledge of safeguarding principles and the ability to identify and respond appropriately to safeguarding concerns are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available:
-
7:00pm to 7:15am
-
7:00pm to 8:15am (driver)
-
9:45pm to 7:15am
-
9:45pm to 8:15am (driver)
Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift.
Job Purpose
As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness.
Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed.
Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base.
If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference.
Job Responsibilities
What You’ll Do
You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include:
-
Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.
-
Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable.
-
Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided.
-
Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards.
-
Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed.
-
Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together.
-
Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff.
-
Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour).
-
Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed.
-
Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am.
-
Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind.
-
Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift.
-
Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important.
-
Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly.
Person Specification
Essential
-
A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
-
Confidence in handling challenging behaviour calmly and respectfully.
-
Good communication skills, both spoken and written.
-
The ability to carry out manual handling tasks such as moving supplies and equipment.
-
For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van.
Desirable
-
Experience working with people experiencing homelessness or other vulnerable groups.
-
The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
-
A lived experience of homelessness.
-
An understanding of, and commitment to, trauma-informed care.
-
Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
-
Employment is subject to a satisfactory enhanced DBS check for adults.
-
You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
-
A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.