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Service Coordinator
Dot Dot Dot is a social enterprise which allows people who do brilliant voluntary work to live in buildings that would otherwise be empty. We provide good, inexpensive housing to people who make a difference, we protect buildings for their owners, and we contribute to communities. Everyone wins.
We are looking for an effective, organised and socially minded person to join our services team as a Service Coordinator. You will be at the heart of our business, directly coordinating and delivering our service to guardians and to property owners. Supported by experienced managers and, making use of a field team and other operational support, you will deliver work across our diverse portfolio.
As well as the opportunity to see your work making a tangible difference, in this role you will benefit from a friendly work environment, a competitive salary and terms of employment which aim to support a good work-life balance.
The fundamentals of this role
Manage guardians
- Ensure guardians meet our criteria and ready for life as a guardian.
- Manage the guardian sign-up and move-in process.
- Be the main point of contact for guardians.
- Liaise with guardians to resolve any issues or concerns, e.g. poor conduct, licence breaches or vulnerability concerns.
- Work closely with guardians when they need to move on from Dot Dot Dot properties.
- Draw on data to gain insight into guardians and to guide support or interventions as required.
- Coordinate or assist with events, partnerships and other activities to promote volunteering and/or community engagement.
- Collaborate with colleagues to ensure repairs are properly reported and dealt with.
- Collaborate with colleagues to fill voids quickly with suitable guardians.
Manage properties
- Collaborate with colleagues ensure that properties are monitored, set up and managed in line with internal standards, client requirements and any relevant licensing or regulatory standards.
- Organise, monitor and manage the handback of properties to clients, ensuring guardian and client relationships are managed professionally and effectively.
- Monitor budgets and spending on property issues, to make good choices about spending and to inform budget planning and risk management.
- Collaborate with clients on property repairs, major works or other issues.
- Provide clients with reports and information about their property as required.
Provide excellent client service
- Liaise closely with clients (building owners) to understand their needs and to keep them updated and informed about our work.
- Build strong day-to-day relationships with client contacts, working in a collaborative and service- focused way.
- Understand our client agreements and ensure that our service delivery meets the unique requirements of each contract.
- Identify opportunities to add value for our clients, encouraging the best social and financial value for all parties.
About you
- You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:
- Interest in our mission and values as an organisation.
- Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
- Resourceful, proactive and hands-on approach - the service coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
- Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
- Ability to prioritise workload and efficiently manage diary to achieve results and meet deadlines.
- Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
- Self confident and practical, ready to make decisions and use judgement in a wide variety of contexts, places and situations.
Take a look at our website for further information about this role and the work we do.
Dot Dot Dot is a social enterprise that turns properties which would otherwise stand empty into inexpensive homes.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently seeking a Maintenance Assistant to help keep our centres running smoothly and safely for the animals in our care. You will an important role in maintaining our facilities, supporting our team, and ensuring a clean, secure, and welcoming environment for both animals and employees.
Your role will involve supporting the 3 Battersea sites with general maintenance tasks to allow the site to meet its operational needs.
If you’re practical, proactive, and want your work to have a real impact, we’d love to hear from you.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 8th May 2026
Interview Date(s): One stage in person interview. Early applications are encouraged as interviews will take place on a rolling basis ahead of the closing date.
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Engagement Partner Scotland
Job Description and Person Specification
Reporting to: Area Manager
Direct reports: None
Location of work: Scotland – Glasgow/Edinburgh or surrounding area. This post holder will be based at home and will deliver a hybrid model of engagement, combining in-person visits to schools and other establishments within an allocated local area with remote engagement.
The role will require regular local travel, including some early morning breakfast visits, and irregular travel throughout the UK with minimal overnight stays. A full driver’s licence and use of a vehicle is required.
Contract type: Term time only
Contract Length: Permanent
Salary: £31,500 (this will be pro rata to the working pattern)
Job Purpose
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The Engagement Partner – Hybrid will be responsible for delivering both face to face and remote engagement with schools, teachers, children and young people, and their wider communities within an allocated area. The role will support schools with the setup, rollout and continuous improvement of breakfast provision, and engage with school communities to educate on the importance of breakfast on learning, enabling increased uptake in a barrier and stigma free way by optimising provision and encouraging reach.
KEY RESPONSIBILITIES
- To develop strong relationships with supported schools in the allocated area, enabling, preserving, embedding, enhancing and extending stigma- and barrier-free breakfast provision through a combination of in person and remote engagement.
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To educate and engage the wider school community, including teachers, parents and children and young people, on the importance of breakfast and the implications of hunger as a barrier to learning through assemblies, staff meetings, online support, virtual and in-person events, and regional events throughout the academic year.
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To support the recruitment of new schools by launching new breakfast provisions through a hybrid delivery model, adapting to the requirements of each school and the needs of children and young people, and advising on best practice.
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To support supporter visits, volunteering activity, funder engagement and any related requirements, both in person and remotely.
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To support any media requests as directed through the Policy & Engagement team.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive.
Please see our job pack below
Please see our webiste for more infromation on Magic Breakfast
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, HR @ magicbreakfast. com
Shortlisting: 26th & 27th May
Interview 1: Tuesday 2nd and Wednesday 3rd June
Interview 2: Tuesday 9th and Wednesday 10th June
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
The Special Events Officer is an exciting role at MDUK, that will sit within the High Value Engagement, Fundraising team.
You'll:
- Support the Special Events team on a variety of tasks including sourcing prizes, managing guest lists, marketing, liaising with suppliers and thanking supporters.
- Assist the Special Events manager in the research and delivery of new events.
- Lead on the delivery of third-party fundraising events.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Friday 22nd May 2026
NB Interviews likely to be held on the following dates:
- Wednesday 3rd June
- Thursday 4th June
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
The Trusts & Grants Officer will help nature recover by securing vital funding for BBOWT’s projects, turning great ideas into fundable, impactful work.
Trusts & Grants Officer
Contract: Permanent
Hours: Part-time, 21 hours per week. Flexibility in working pattern, in agreement with line manager
Salary: £27,500 - £28,783 per annum FTE (£16,500 - £17,270 per annum, actual for 21 hours per week)
Based: Compass House, Farmoor, Oxford, OX2 9LU. Hybrid working is available
The Berks, Bucks & Oxon Wildlife Trust has a vision for “more nature everywhere, for everyone”. We’re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone’s needs.
The Trusts & Grants Officer will work within the Trusts & Grants team both to secure grant income and to maintain records.
You’ll be part of a friendly, passionate team that works closely across the charity to bring brilliant conservation projects to life!
What you’ll be doing
- Securing vital grant income by researching prospects and writing high‑quality funding applications
- Building and maintaining strong relationships with charitable Trusts
- Managing accurate records and reporting, ensuring trackers and CRM data are always up to date
- Working with colleagues across the Trust to shape fundable projects and support organisation‑wide bids
What we’re looking for
- Someone who can write compelling, persuasive cases for support
- A confident relationship‑builder who can develop and manage funder partnerships
- Strong organisational skills, attention to detail and the ability to work independently to tight deadlines
- A collaborative team player with solid IT skills, including CRM use
For all your hard work you can expect a great rewards package in return. In addition to being part of a friendly, skilled and knowledgeable team, passionate about making a difference, when you work for us, you’ll also receive
- Generous annual leave entitlement with paid birthday leave, balance days, urgent personal business leave and generous occupational sick pay
- Enhanced maternity, paternity, and family-friendly policies
- Flexible working to achieve work-life balance
- Salary exchange pension with generous employer contribution
- Learning & Development Programme for all
- Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access, discounts and trade YuCoin points for gift cards
- Salary sacrifice Cycle scheme & Electric Vehicle scheme
- Membership to BBOWT’s, and The Wildlife Trusts’, Staff Network Groups for social interaction, peer support, mentoring and personal development
The closing time and date for applications is 11.59pm on Monday 1st June 2026.
Interviews will take place Wednesday 10th June 2026 via MS Teams.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We want our people to be as diverse as nature, so we particularly encourage applications from people who are underserved within the communities in which we operate. This includes people from visible ethnic minority backgrounds, people with disabilities (including those who are neurodivergent), the LGBTQ+ community, those from lower socio-economic backgrounds, and younger people. We are committed to creating an organisation that recognises and truly values individual differences and identities.
BBOWT values diversity and inclusion and the benefits this brings. We want every candidate to have the best chance of success as part of this process. In order to do this, we know that some candidates will need reasonable adjustments. You will be able to contact BBOWT Recruitment Team if there are any reasonable adjustments we can provide during the recruitment process, including completing your application.
No agencies please.
ABOUT US
The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.
Last year, 10,800 teachers downloaded Topical Talk lessons, reaching 532,000 children in over 86 countries. We are on track to double this number, reaching over 1 million school children by the end of 2026.
Topical Talk helps children join inspiring discussions about the news by providing:
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Topical Talk Headlines - award-winning weekly lessons for classroom discussions about global news stories
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Leadership for Change Prize - child-led solutions to complex global issues
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Community partnerships - support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America
THE ROLE
We are looking for a motivated Administrative Officer to provide the quality support and attention to detail that keeps our programmes running smoothly. You will be joining a passionate team dedicated to helping children all over the world develop their critical thinking and learn about global current affairs. We are a small but growing team of 17, and in this role, you will work across every part of the charity, seeing our impact in action and ensuring our daily operations are handled with total consistency.
We want a positive and supportive self-starter who takes genuine pride in their work being done well. You will be someone proactive who anticipates the team's needs and is always looking for ways to make our systems and processes more efficient. This is a brilliant opportunity to learn and grow with us; you will gain a unique, 360-degree insight into how a charity operates while benefiting from our position as an independent organisation supported by The Economist Group. You will experience both the charity and corporate sectors, building a professional network across the Group and developing a versatile, high-level skill set as you progress your career.
RESPONSIBILITIES
Team operations and administration
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Provide essential admin support including booking travel, purchasing equipment, managing the post, and supporting printing
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Act as the administrator for most team subscriptions, online tools and softwares
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Maintain a well-organised office environment, including inventory management for the team cupboard and equipment
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Proactively identify and fix broken systems, creating better ways to manage tasks
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Build strong relationships with the key teams from The Economist Group such as Facilities, HR, and IT to ensure smooth operational support to the Foundation’s work
Financial administration
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Accurately process and record weekly payment runs and invoices in the banking and finance systems
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Assist with financial reconciliation and proactively chase outstanding payments or missing receipts
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Process staff and volunteer expense claims, ensuring they align with the charity’s financial policies
Programme and event support
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Act as the first point of contact for the Foundation’s inboxes, providing excellent service to teachers by troubleshooting account issues and managing enquiries
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Support the programme and fundraising teams by collating qualitative and quantitative data on students and teachers for programme and funder reporting
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Manage the process of sending physical materials and resources to schools and teachers when relevant, including packing, addressing, and coordinating couriers or post
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Lead the logistics for webinars and live lessons on online event tools, including managing platform settings and hosting calls
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Coordinate logistics for team socials and events with partners, funders, and trustees, including room/venue booking, catering, and on-site setup
HR and onboarding
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Manage candidate logistics, including posting roles, redacting applications, handling diversity monitoring forms, and scheduling interviews
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Provide high-quality service to applicants, acting as a warm and professional point of contact for all interview coordination
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Lead the practical setup for new joiners, including IT access, office tours, equipment handovers, and managing DBS checks
WHAT WE OFFER
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Real impact: you’ll support the team to make a real difference to children’s ability to think critically, listen well, express themselves and understand the big issues of our time
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A friendly, driven and highly-effective team: we are deeply committed to being an inspiring place to work, where we learn and achieve things that matter together. Our team of experts work creatively and collaboratively, whilst taking full responsibility for their goals
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Development and support: we invest in training and development and will support you to build the skills and experience as you need
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A competitive benefits package to support your wellbeing, growth, and work-life balance
We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.
We enable disadvantaged children to build essential critical-thinking and communication skills through inspiring discussions about the news.
The client requests no contact from agencies or media sales.
London Gypsies and Travellers (LGT) challenges social exclusion and discrimination, working for change in partnership with Gypsy and Traveller communities living on council caravan sites, roadside camps, in bricks and mortar housing, and those experiencing homelessness.
We offer accommodation advice and advocacy, family services and a youth mentoring programme that support hundreds of families and individuals each year. Our community development, research, policy work and campaigns are rooted in community involvement and lived experience and aim to create long-term positive change for Gypsies and Travellers across London and an end to the discrimination they face every day.
We are a small, committed and supportive team of 12 staff who seek to live out our organisational values throughout our work: Collaboration, Courage, Empowerment, Inclusivity, Equity, Community.
LGT is an equal opportunity employer and values diversity in its workforce. We strongly encourage applications from Gypsy and Traveller communities.
About the role
This Operations & Administration Coordinator role is a diverse and hands-on role, covering a wide range of tasks and responsibilities that are essential to the smooth, efficient running of the organisation. It's a part-time position for three days (21 hours) a week.
You will provide day‑to‑day operational coordination across IT systems, office management, finance administration and HR processes, alongside varied administrative support. Acting as a central point of contact, you will work closely with colleagues, external suppliers and advisors to ensure our working environment, systems, policies and processes are practical, compliant and support staff to do their best work.
The role works with all staff and external suppliers, particularly the Resilience Strategy Lead, Finance Officer, CEO and external IT support providers.
Please review the job description attached below for more detailed explanation of key responsibilities and requirements.
About you
The role is ideal for someone who is adaptable, organised and enjoys problem‑solving and improving systems. You’ll be comfortable juggling multiple priorities, communicating clearly with people with different levels of technical knowledge, and working independently while staying connected to a small team.
This is a varied role and we don’t expect you to already be an expert in all of the responsibility areas. We welcome applicants with different strengths and backgrounds and there is plenty of scope to learn and develop in the role. We’ll support you to do this through supportive line-management, development opportunities and training where needed.
Although solid IT skills and knowledge are essential, this is not a technical specialist role - the emphasis is on coordination and oversight, liaising between colleagues, external advisors and technical support, and following issues and projects through to completion.
How to apply
Review the detailed Job description below. Using the 'click to apply' button, please send us your CV and a cover letter (max 800 words) addressing the questions below:
1. Why are you interested in this role with London Gypsies and Travellers?
2. What experience and skills would you bring to the role?
Please refer to the key responsibilities and person specification when preparing your application. Applications without a cover letter will not be considered.
Closing date: Monday 18 May, 23:30pm
Interviews: Tuesday 26 May (stage 1), Monday 1 June (potential stage 2)
Please note: Applicants must have the right to work in the UK. We are not accepting CVs or applications via recruitment agencies for this role.
The client requests no contact from agencies or media sales.
Divisions Committee Administrator
£25,590 - £27,793 pa, plus excellent benefits
Birmingham (including flexible working)
The Royal College of Psychiatrists is looking to appoint an efficient and driven individual to support our Divisions’ executive committees.
Taking your own initiative will come as second nature and you will enjoy working as part of team to ensure that meetings and other member engagement activities run as smoothly as possible.
You will have a proven record of working in an administrative support role, of supporting committees and will be able to demonstrate that they can deliver a high level of customer service.
You will have strong interpersonal skills as well as experience of using electronic databases and CMS. Flexibility and self-reliance are essential.
We also have a vacancy for a Divisions Committee Administrator in our London office. Please indicate which location you are applying for.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work-life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 20,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and was named Charity of the Year in the European Diversity Awards.
Closing date: 21 May 2026.
Interviews: 9 June 2026.
We are recruiting for two Refuge Workers to join our team in Southwark; the scope on this job involves….
Job Title: Refuge Worker
Location: Southwark
Salary: £29,701.36 per annum
Contract type: Full-time, Permanent
Hours: 37.5
We are looking for a Refuge Worker to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Southwark, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. Working 37.5 hours per week, Monday to Friday, you will create a safe and welcoming environment in line with Refuge’s values and commitment to ending violence against women and girls.
As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.
This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply.
Closing date: 9.00am on 15 May 2026
Interview date: 22 May 2026
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Prospectus is delighted to be working in partnership with our client in the search for a Community and Volunteer Engagement Coordinator. This is a unique opportunity to join a values‑driven housing association with charitable aims, committed to creating positive change in people’s lives through housing, support, enterprise, and community connection. Please note this is a part-time role working 19 hours per week on a 14 month fixed-term contract.
This role offers the chance to do work that truly matters. You will lead a one‑year project tackling food poverty while strengthening wellbeing, social connection, and access to opportunity for tenants and local communities. Sitting within the Enterprises and Training Team, you will shape and deliver a wrap around service alongside the Pantry Coordinator, bringing together skills training, information and guidance, volunteering, and community led activities. This is a role with real ownership, creativity, and the chance to build meaningful partnerships while seeing the tangible impact of your work day to day.
We are looking for someone who brings warmth, initiative, and curiosity, with experience of community engagement, volunteer coordination, or wellbeing focused services. You will be collaborative and confident working with diverse communities, including people facing disadvantage, mental health challenges, or social isolation. A strengths‑based mindset, the ability to build trusted relationships, and the confidence to facilitate groups, events, and co‑production activities are essential. You don’t need to meet every requirement on paper, what matters most is your commitment to social inclusion, learning, and positive change.
If you are motivated by community impact, believe in co‑production, and want to be part of an organisation striving to be anti‑racist, inclusive, and people‑centred, we would love to hear from you. Please apply via Prospectus, sharing how your skills and experience align with this role and the organisation's values.
To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
About Action Duchenne
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
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Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
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Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
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Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
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Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
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Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
The Events Officer will embody these values in every aspect of planning, delivering and evaluating events.
What we offer:
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24-hour confidential Employee Assistance helpline
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Private health insurance
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Flexible hours
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5% employer pension contribution
Main Purpose of the Role
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination.
This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community.
Specific Tasks
1. Event Coordination and Logistics
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Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team.
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Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules.
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Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels).
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Manage registration processes for all events and ensure attendees receive timely, accurate joining information.
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Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place.
2. Administration and Operational Delivery
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Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms.
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Track planned expenditure and ensure costs align with budgets, escalating issues where necessary.
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Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency.
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Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally.
3. Stakeholder and Supplier Management
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Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery.
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Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams.
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Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions.
4. Community and Engagement Support
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Collaborate with Support Team colleagues to ensure events reflect community needs and priorities.
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Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates.
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Encourage and support attendance from families, young people, professionals and community partners.
5. Data Management, Monitoring and Evaluation
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Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions.
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Collect and analyse feedback, producing short evaluation summaries to inform future planning.
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Track attendance, trends and logistical improvements, contributing to quarterly reporting.
6. Risk, Compliance and Quality Assurance
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Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance.
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Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Key Performance Indicators (KPIs)
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Event logistics prepared within agreed timelines
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Accurate event information published and updated within required timeframes
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Participant satisfaction and engagement measured through surveys
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Conference and event attendance targets met
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CRM data entry completed within 2 working days of events
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Budget expenditure tracked monthly with minimal variance
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Effective delivery of regional and online events aligned with pre-agreed schedule
Person Specification
Knowledge & Experience
Essential
-
Experience organising in person events from start to finish for over 300 attendees.
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Experience liaising with suppliers, venues and speakers.
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Experience with CRM/data entry, with close attention to detail.
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Experience organising and hosting remote events.
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Understanding of hybrid events.
Desirable
-
Experience in the charity sector.
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Knowledge of Duchenne or similar life-limiting conditions.
Skills & Abilities
Essential
-
Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners.
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Understanding of the importance of safeguarding around events.
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Exceptional communication skills.
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Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
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Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement.
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Skilled in problem solving, with a proactive, solutions focused approach.
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Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations.
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Digital proficiency including Microsoft Office, CRM systems and digital communication tools.
Attributes
Essential
-
Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism.
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Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions.
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Resilient and adaptable, able to navigate complexity.
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Creative, dynamic and innovative, with the ability to take ideas from concept to delivery.
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Demonstrable commitment to equity, diversity and inclusion.
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Personally, and professionally, responsible with high standards of integrity and accountability.
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A sense of humour and the ability to bring warmth and humanity to the role.
Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Music24 is looking for an organised, adaptable Operations Support Officer to help keep our charity running smoothly day to day. You’ll be central to our admin, referral processes, and financial administration—plus light communications and event support.
- Hours: Full-time (35 hours/week)
- Location: Hybrid – minimum 1 day/week in our Luton office
- Reporting to: Operations Manager
- Key areas: admin & operations support, referral system support, bookkeeping/finance admin, stakeholder/event admin
We’d love to hear from you if you have: experience in admin/operations support, basic bookkeeping/finance admin, strong organisation and attention to detail, and confident communication. If you like a varied workload, please apply - we need you!
Role purpose
The Operations Support Officer is a central support role responsible for the smooth day-to-day running of Music24. The role combines administrative coordination, bookkeeping support, and operational assistance, alongside light communications and event support. You will be a key point of contact for enquiries and referral process, maintaining accurate systems and records; you'll assist with bookkeeping activities, processing invoices and payments; and contribute to our internal and external communications through our social media platforms and website. You will also support a handful of events that the charity runs per year - activites include researching and booking venues, commuications and promotion of events, scheduling volunteers.
Key responsibilities
- Provide day-to-day administrative and operational support across the charity.
- Act as a first point of contact for enquiries via phone, email and online channels.
- Support and maintain our referral system and organised digital filing.
- Assist with scheduling, logistics and general operational coordination.
- Process invoices, expenses and financial records accurately; support basic reporting preparation.
- Manage Gift Aid processing via our database; record and track income and expenditure.
- Support counting and banking of cash payments (in line with protocols).
- Assist with preparing and scheduling social media or website updates (as directed).
- Provide administrative support for small events, meetings and community activities, including partner follow-up and record-keeping.
Essential skills & experience
- Experience in an administrative or operations support role.
- Basic bookkeeping or financial administration experience.
- Strong organisational and time management skills, with high attention to detail.
- Confident written and verbal communication skills.
- Ability to manage multiple tasks and priorities.
- Good proficiency with office software and digital systems.
The client requests no contact from agencies or media sales.
Job title: Trusts and Grants Coordinator
Contract: 12-month fixed term contract (maternity cover)
Hours: Part-time, 21 hours per week
Working pattern: Hours and days to be agreed
Location: SIA House, Milton Keynes, Hybrid working is available
Salary: £36,090 per annum, pro rata (£21,654 per annum for 21 hours per week)
Thank you for your interest in joining our special charity!
About Us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the Role
SIA has a large and established portfolio of charitable trusts and foundations funding our vital services for people affected by spinal cord injury.
We are looking for a proactive, motivated individual to coordinate the trusts team activity. You will work alongside another part-time trusts and grants coordinator and jointly supervise the trusts and grants officer.
As trusts and grants coordinator you will work with staff across the organisation to submit persuasive bids, grow and diversify our portfolio of funders, and strengthen our relationships with donors.
Key areas of responsibility include:
- Coordinate SIA’s trust fundraising activity by maintaining and developing a portfolio of trusts
- Identify funding opportunities and develop compelling bids to maximise income raised from charitable trusts and foundations
- Administer stewardship activities to grow our network of trusts to be financially, actively, and emotionally engaged with SIA
- Line-manage the trusts and grants officer
Benefits:
- Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
- Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to discounted gym membership
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Free car parking at SIA House
- Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development
This is a 12-month fixed term position to cover maternity leave. The role is due to commence 1st July 2026.
Closing date: Monday 11 May 2026, 9am
Interview date: Friday 22 May 2026 at SIA House, Milton Keynes
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview. Fully remote working considered for the right applicant.
No agencies please.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Nightlight Helpline / Crisis Café Support Workers (x2)
Reference: 339
Responsible to: Crisis House Coordinator
Salary: £24,366 per annum (pro rata for part time)
Contract: Permanent
Hours: Full time 37.5 hours (Part-time from 22.5hrs considered)
Based:
Hatfield Crisis Café (x1)
Stevenage Crisis Café (x1)
About the Service
Our Nightlight Service (Cafés, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Service Objectives
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are:
- To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire.
- To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers.
- To remain a source of independent support for all Service Users.
- To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services.
At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.
About the Role
You will be a key member of staff delivering the Nightlight Mental Health Crisis Service. Taking part in a rota covering 7 days per week, ensuring the delivery of high quality crisis support and instilling Hertfordshire Mind Network’s values throughout the Crisis Cafe and Helpline services. Working closely with other staff such as: The Service Manager, Team Leaders, Co-Ordinators, Contract and Bank Support Workers and Volunteers in order to ensure services are of the highest quality and to support the continued growth and development of the service.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 29th May 2026
Interviews to be held on a rolling basis in our Watford office or Microsoft Teams.
N.B. Please quote reference number 339 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Crisis House Support Worker
Reference: 325
Responsible to: Crisis House Coordinator
Salary: £24,366 per annum (pro rata for part time)
Contract: Permanent
Hours: Full time 37.5 hours
Working days: Shifts available covering 7-day rota: Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am
Based: Crisis House – Hemel Hempstead
About the Service
Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis.
The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Service Objectives
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are:
- To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire.
- To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers.
- To remain a source of independent support for all Service Users.
- To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services.
About the Role
As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network’s values throughout the provision.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 29th May 2026
Interviews to be held on a rolling basis in our Watford office or Microsoft Teams.
N.B. Please quote reference number 325 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.