Jobs for the Housing and Homelessness sector

About the role:

Every woman deserves to feel safe where she lives — especially at night.

Our Camden Women’s Complex Needs Services provide accommodation and support for women who have experienced homelessness, trauma, Violence Against Women and Girls, and multiple disadvantage. Many of the women we support have lived through unsafe relationships, instability, exclusion, and services that have not always felt safe, consistent or trustworthy. This role is about helping to change that.

As a Night Concierge, you will be a calm, steady and reassuring presence in the service overnight, helping to create an environment where women can rest, recover and feel secure in their accommodation. You will be the first point of contact during the night, responding to residents with warmth, respect and clear boundaries, while helping to maintain the safety, dignity and stability of the building.

Your night to night work will include managing access to the service, carrying out regular building checks, responding to incidents or emergencies, reporting repairs or safety concerns, and escalating risks where needed. You will also support women with immediate practical or wellbeing needs overnight, using active listening, de-escalation skills and a trauma-informed approach to respond calmly and proportionately when someone is distressed, anxious or in crisis.

This is not a full casework role, but your work will make a real difference to the women living in the service. The way you record concerns, share information and provide clear handovers will help the wider team respond to risk, maintain continuity of support and ensure women continue to feel safe, respected and held. You will also be joining SHP at an exciting time, with access to training, reflective practice and development opportunities to support your confidence, learning and longer term career progression.

We are ideally looking for one person who can work all three required nights (Saturday, Sunday and Monday 8pm-8:30am) but we would be open to considering a job share for the right candidates. 

**This role is open to women only. This is an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010 due to the nature of the service and the needs of the women we support.

About you:

• You understand why women-only, trauma-informed and gender-informed services matter, and you bring empathy, steadiness and respect to your work with women who may have experienced homelessness, domestic abuse, exploitation, trauma or other forms of harm.
• You are calm, alert and confident when working overnight, including when responding to distress, conflict, incidents or emergencies. You know how to hold boundaries without becoming cold or punitive.
• You communicate clearly and respectfully, with good listening and de-escalation skills, and you can build professional relationships that help residents feel safe while maintaining the expectations of the service.
• You can work independently, use sound judgement and know when to act, monitor or escalate concerns, including safeguarding, health and safety, building security or welfare concerns.
• You are organised and reliable, with the written and IT skills needed to record incidents, resident contact, actions taken and handover information clearly, accurately and in line with confidentiality and data protection requirements.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 26th July at midnight

Interview date: Wednesday 5th August online via Microsoft Teams 

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.

Homeless Link works to improve services and campaigns for policy change that will help end homelessness to ensure that everyone has a place to call home and the support they need to keep it. We have over 700 members, ranging from from hostels, day centres, street-based outreach work and resettlement support to wider supported housing, health and social care providers. Our members give us legitimacy when we argue for change in policy and practice. Our strength lies in our members; their skills, experience, resources and passion. 

We are committed to ensuring all members can engage effectively with us and the Membership Co-ordinator is a new post which will play a key role in ensuring we maintain this.  The Membership Coordinator will act as the primary point of contact for member queries, information requests and complaints, manage a smooth and effective renewal process, and co-ordinate and support our membership events.  The successful candidate will have at least 1 years experience in membership scheme management, customer success or a related role, along with excellent verbal, written communication and IT skills.  It this sounds like you and you share our  vision of a country free from homelessness, then we would love to hear from you. 

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.

For full details of the role and how to apply click on Redirect to Recruiter to visit our website.

SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as building thousands of new affordable homes every year.

We have a fantastic Permanent opportunity for a highly organised Coordinator to join our Lettings team. We're flexible on your office base, so you can be based either from Basingstoke, Greenham, Hurn, Blandford, Bristol, Exeter, Isle of Wight or London. You'll work both from home and the office 2 days per week.

What You'll Be Doing

In this role, you'll help customers experience a smooth and positive journey when moving into or out of their home.

You'll work closely with colleagues, customers, local authorities, and external partners to coordinate lettings activity, reduce void periods, and ensure homes are let quickly and efficiently. Key responsibilities:

• First point of contact for lettings-related enquiries, providing advice and guidance to customers and stakeholders.
• Coordinating the lettings process to ensure empty homes are advertised and occupied as quickly as possible, preparing and publishing property advertisements across relevant channels.
• Monitoring void properties and key milestones to support performance targets and minimise vacancy periods.
• Maintaining accurate records across internal systems and external databases.
• Setting rents in line with SNG's rent policy and liaising with finance teams where required.
• Producing reports, legal documentation, invoices, databases, and spreadsheets to support the service.

What We're Looking For

• Previous administrative experience
• Experience delivering excellent customer service within housing, property, public services, or another complex service environment.
• Strong organisational skills with the ability to manage competing priorities and meet deadlines.
• High levels of accuracy and attention to detail when managing data and records.

Job Description: Facilities Manager

Reports to: Head of Services

Location: Woking, Surrey

Hours of Work: Part time, 22.5hrs per week

Salary: £21,060 22.5 hours, depending on experience

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.

The Role:

This is an exciting time to join the organisation, as we are planning the refurbishment of our flagship 10-bedroom supported accommodation service alongside ongoing development of our wider accommodation portfolio.

The Facilities Manager is responsible for ensuring the safe, compliant and effective operation of all facilities at York Road Project, which includes a 10-bedroom main site shelter and three additional properties comprising a further 14 beds. The role ensures all buildings are maintained to a high standard, remain fit for purpose, and meet statutory and regulatory requirements.

Key Responsibilities:

Facilities Management

• The Facilities Manager monitors the delivery of maintenance activity across all sites, ensuring issues are escalated where standards, timescales or compliance requirements are not met.
• The role ensures all accommodation and premises are maintained to a high standard, remain fit for purpose, and operate safely and efficiently.
• The Facilities Manager reviews and improves facilities processes to enhance operational efficiency and ensure consistent delivery across all sites.

Health and Safety & Compliance

• Oversee Health and Safety compliance across all properties and service.
• This includes the development, review and maintenance of risk assessments for all properties and relevant work activities, ensuring they are suitable and sufficient, regularly reviewed, updated following changes or incidents, and effectively implemented.
• The role also ensures statutory inspections, fire risk assessments, fire safety compliance, emergency preparedness, HSE requirements, and DSE compliance for home working staff are in place and maintained.
• Responsible for ensuring compliance systems and documentation are maintained to an audit-ready standard.
• The role supports internal and external audits, including annual health and safety and fire risk assessment audits, ensuring evidence and corrective actions are completed.

Governance & Reporting

• As part of the role you will attend the charity’s Health and Safety Sub-Committee, providing updates on H&S, risks, compliance, audits, and improvement actions.
• The role contributes to audit processes, monitoring compliance status and ensuring follow-up actions are completed and embedded across the services.

Budgets & Operational Reporting

• Manage facilities-related budgets, reporting on spend, risks, compliance status and planned maintenance priorities.
• Develop a maintenance schedule for all properties.

Professional Standards & Ways of Working

• Maintain accurate and timely records of inspections, compliance checks, maintenance activity and statutory requirements
• Ensure all property and compliance documentation is audit-ready and consistently maintained
•  Work collaboratively with the administrative team to ensure effective coordination of maintenance, suppliers and compliance systems

Knowledge and Skills:

Essential

• Experience in facilities, maintenance, property management and compliance roles.
• Experience of using facilities and compliance management software.
• Strong knowledge of UK health, safety and environmental regulations.
• Excellent interpersonal and communication skills.
• Approaches challenges or issues with a problem-solving mindset, looking for effective solutions rather than focusing on the problem itself.
• Strong organisational abilities, able to prioritise and to skillfully plan and manage time.
• Proficiency in Microsoft Word, Excel, Outlook and Salesforce.
• Proficiency in conducting risk assessments and creating action plans based on findings.

Desirable

• NEBOSH, IOSH, or equivalent health and safety qualification.
• Experience of managing budgets and supplier & contractor relationships.
• An understanding of sustainability and energy efficiency initiatives.
• Experience overseeing small refurbishment or capital projects.
• Knowledge of safeguarding practices.

Personal Attributes:

• Ability to manage competing priorities under pressure.
• Resilient and confident working in complex environments.
• Positive attitude, maintains a positive attitude even in challenging situations.
• Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
• Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
• Ownership - willingness to take ownership of tasks and projects and to be accountable for the outcomes.
• Aligned with the values and mission of York Road Project.

Benefits:

• Holiday entitlement of 25 days per annum (pro-rata for 0.6 FTE) plus bank holidays (pro-rata) 
• Pension Scheme.
• Birthday day off.
• Medicash healthcare plan,
• Flexible working and hybrid working opportunities. 

Help young people belong, contribute and thrive.

At YMCA South Midlands, we believe every young person deserves a safe place to live, someone who believes in them and the opportunity to build a brighter future.

We're looking for an experienced and compassionate Resident Support Manager (Nights) to lead our out-of-hours support service, ensuring residents feel safe, supported and valued when they need us most.

This is a rewarding role where you'll combine operational management with hands-on support, leading a team that delivers outstanding care, responds confidently to challenging situations and creates a welcoming environment every evening.

About the Role

As Resident Support Manager (Nights), you'll lead our Out of Hours Team, creating a culture that is welcoming, caring, transparent and resident-focused.

You'll ensure residents receive high-quality support outside normal office hours, responding to safeguarding concerns, wellbeing issues, crises and challenging behaviour with professionalism, empathy and sound judgement.

Alongside supporting residents, you'll coach and develop your team, ensuring they have the confidence, training and support to deliver exceptional services safely and consistently.

You'll also work closely with the daytime Resident Support Team to ensure seamless communication, continuity of support and a consistent experience for every resident.

Key Responsibilities

• Lead and manage the Out of Hours Resident Support Team.
• Create a safe, welcoming and supportive environment for all residents.
• Respond to safeguarding concerns, incidents and emergencies.
• Support residents experiencing mental health crises or emotional distress.
• Manage challenging behaviour using trauma-informed and strengths-based approaches.
• Ensure accurate handovers, record keeping and incident reporting.
• Coach, develop and support team members through regular supervision.
• Deliver training, guidance and continuous development for the Out of Hours Team.
• Work collaboratively with the daytime teams and external agencies.
• Promote resident wellbeing, independence and positive outcomes.
• Ensure compliance with safeguarding, health & safety and organisational policies.

About You

You'll be a compassionate and resilient leader who thrives in a people-focused environment.

You'll bring:

• Experience working with vulnerable adults or young people in supported housing, homelessness, social care or a similar environment.
• Experience leading or supervising a team.
• Excellent knowledge of safeguarding legislation and best practice.
• Experience supporting people with complex needs, including mental health, trauma and challenging behaviour.
• A person-centred, strengths-based and trauma-informed approach.
• Excellent communication, decision-making and problem-solving skills.
• Confidence working independently and managing incidents calmly under pressure.
• A commitment to creating an inclusive, respectful and supportive environment.

Experience supporting care leavers or young people experiencing homelessness would be advantageous.

Working Hours

This is a full-time position working on a rota basis.

The role includes:

• Four evening shifts each week between 5:00pm and 1:00am
• Weekend and Bank Holiday working on a rota
• Daytime working to support team meetings, supervision, training and collaboration with the wider Resident Support Team
• Occasional travel to our MK site

Why Join YMCA South Midlands?
Working with us means becoming part of an organisation that genuinely changes lives.

You'll benefit from:

• A meaningful career where every day makes a difference.
• A supportive and collaborative leadership team.
• Ongoing learning, development and leadership opportunities.
• A values-led culture where people come first.
• The opportunity to shape and improve services for young people.
• A generous employee benefits package.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.

Ready to Apply?

If you're passionate about supporting young people and want to lead a team that makes a real difference every day, we'd love to hear from you.

Apply today and help create a place where every young person can belong, contribute and thrive.

Senior Surveyor – Property Services

Location: Southgate, London
Salary: £58,000 – £65,000 + Benefits

We are looking for an experienced Senior Surveyor to join an established Property Services team, leading the delivery of high-quality responsive repairs across the housing portfolio.

This is an excellent opportunity for a technically strong surveyor with experience in social housing to play a key role in supporting a team of Surveyors, driving service improvements, resolving complex repair issues and ensuring residents receive an outstanding customer experience.

The Role

Reporting to the Regional Property Manager, you will provide technical leadership and support to the Responsive Repairs team, ensuring repairs are accurately diagnosed, delivered within agreed timescales and completed to a high standard.

You will work closely with internal teams, contractors and stakeholders to manage complex repair cases, disrepair matters and building defects while ensuring works are delivered safely, efficiently and within budget.

Key responsibilities include:

• Providing technical guidance to Surveyors on complex repairs, building defects and diagnostic solutions.

• Supporting and developing the Responsive Repairs team to deliver a consistent, customer-focused service.

• Managing contractor performance and building effective working relationships to improve service delivery and value for money.

• Monitoring Surveyor workloads, productivity and repair quality to ensure performance targets are achieved.

• Using the NHF Schedule of Rates (SOR), basket rates and technical knowledge to accurately scope and validate repairs.

• Assisting with complaint resolution, disrepair cases and complex building issues.

• Producing regular performance reports and identifying trends to drive continuous service improvement.

• Managing expenditure within agreed budgets and ensuring works are referred appropriately between responsive and planned maintenance teams.

• Promoting compliance with Health & Safety legislation, CDM Regulations and organisational policies.

• Participating in the Out of Hours rota when required.

About You

We're looking for someone who combines excellent technical knowledge with strong leadership and communication skills.

You will have:

• Proven experience managing or mentoring a surveying team within a responsive repairs or property maintenance environment.

• A strong background in diagnosing complex building defects and delivering responsive repairs within social housing.

• Experience using the NHF Schedule of Rates (SOR), basket rates and repair specifications.

• Sound knowledge of damp and mould diagnostics, building pathology and housing repairs.

• Experience managing contractors and driving high standards of quality, performance and customer service.

• Good understanding of HHSRS, CDM Regulations and Health & Safety legislation.

• Excellent organisational skills with the ability to manage competing priorities and make informed decisions.

• Strong communication skills, with the ability to explain technical issues clearly to residents and colleagues.

• RICS qualification (or working towards an equivalent professional qualification).

• A full UK driving licence and access to a vehicle insured for business use.

What You'll Bring

You'll be a proactive problem solver with a passion for delivering excellent customer outcomes. You'll enjoy working collaboratively, leading by example and using your technical expertise to improve services, support colleagues and help maintain safe, high-quality homes for our residents.

Successful applicants will be subject to a Basic DBS check.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Intervention Worker to play a pivotal role in our Criminal Justice Service in  Streatham

Sounds great, what will I be doing?

Step into a role where your confidence, compassion and professionalism truly matter. This role supports the operations of an Approved Premises working with high-risk offenders. Responsibilities include engaging with residents, helping prepare meals, supporting sentence plans with probation and police partners, and assisting with admin and activity delivery. The role involves enforcing curfews and drug/alcohol testing requirements, maintaining safety, cleanliness, and well-being at the premises, and ensuring accurate and timely record-keeping. Staff are expected to model respectful behaviour, follow operational procedures, and contribute to a positive, enabling environment in line with Hestia and Ministry of Justice standards. 

You'll thrive as part of a supportive team, leading by example and getting involved in practical day‑to‑day tasks such as cooking, gardening and shared activities that help create a stable and enabling environment. Your awareness of safeguarding issues and your ability to respond appropriately will be central to keeping people safe and supported. If you're someone who combines empathy with authority, adaptability with professionalism, and teamwork with initiative, this role offers the chance to make a meaningful difference every day.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The role requires the capacity to maintain firm boundaries and use authority appropriately while working pro‑socially and positively with others, alongside an understanding of the emotional and behavioural impact of trauma and the ability to support people who may display a wide range of emotions, behaviours and communication challenges. It calls for strong engagement and communication skills, a flexible and responsive approach, and an optimistic belief in people's capacity to change. You'll need to learn quickly, gather information effectively and make defensible decisions, as well as accurately receive, process and record detailed information within confidentiality requirements. Working as part of a team is essential, leading by example and taking a practical, hands‑on approach to tasks such as cooking, gardening, household duties and leisure activities. A solid understanding of safeguarding issues and the ability to address them appropriately is also key.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Bromley Tenancy Sustainment FSS Service in London.

Sounds great, what will I be doing?

This role focuses on supporting a wide range of individuals within and beyond Bromley to develop independent living skills, maintain their wellbeing, and improve their quality of life. The post holder will carry out assessments based on organisational needs, risks, and aspirations to gain a clear understanding of each service user's situation. From this, they will create, implement, and regularly review personalised support plans, working collaboratively with service users and other professionals. Through key working sessions, the role aims to help individuals sustain independence, maintain their tenancy, and build confidence in managing daily life.

The position also involves encouraging service users to engage in activities that promote both physical and mental wellbeing, as well as supporting access to relevant health services, training, employment, and volunteering opportunities. Building positive relationships is essential to fostering independence and financial security. Additionally, the post holder will be expected to liaise professionally with external agencies to ensure coordinated support, while remaining flexible in undertaking additional duties that contribute to the organisation's aims.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The role requires demonstrable experience of working with service users facing tenancy challenges, homelessness, or the risk of becoming homeless. Strong awareness of health and safety, particularly around lone working, is essential, along with knowledge of issues such as mental health, drug, and alcohol misuse that commonly affect service users. Candidates should be able to inspire confidence, empower individuals to make informed choices in difficult circumstances, and promote independence while supporting recovery through a range of approaches.

In addition, applicants must be able to work independently with strong time management skills, while also building effective relationships with colleagues and partner professionals. Proficiency in IT and effective communication skills are vital, alongside a clear understanding of safeguarding and the ability to respond appropriately to concerns. The role demands a balance of professional competence, empathy, and resilience to effectively support service users in achieving stability and improved wellbeing.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Salary – Grade 6 - £44,323 per annum plus £312 homeworker allowance 

Hours – Full time – 35 per week 

Contract: Fixed term until 30th June 2027 

Location – Home Worker with regular travel to London for events and meetings

Closing date: Sunday 26th July 2026 at 11:30pm

Join Shelter as our Race and Housing Equity Lead in our mission to drive systemic change and fight for housing justice. If you have strong experience of programme management and working with professionals or as a professional supporting people facing homelessness and with complex needs, then we welcome you to apply for this role. 

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission to defend the right to a safe, and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your skills don’t just change lives - they shape a fairer housing system.

About the role

Your role will be to ensure that Shelter’s service delivery model is truly inclusive and accessible. We have a Strategic Goal to improve our clients’ journeys and streamline internal referrals, so you will make sure that changes are inclusive and also sustainable so that our service provision is equitable. We will build on previous Race and Housing Research carried out in 2023-4, to further understand systemic discrimination and work with communities and partner organisations to find solutions. You will be responsible for the implementing and embedding the recommendations, working closely with the Services and Equity, Inclusion and Culture teams as well as a wide range of stakeholders, including people with lived experience of homelessness. 

About you  

You have a values centred approach, with a strong track record of co-designing and delivering Equity, Diversity and Inclusion initiatives and planning and implementing strategic plans to drive these forward. With strong communication and influencing skills, you are able to demonstrate your ability to form and maintain good relationships with internal and external stakeholders and your EDI expertise will mean you have experience as a subject matter expert support people at all levels of an organization. You are able to produce progress reports and evaluations, as well as demonstrating excellent project management and team leadership skills. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

About the team

The Services Quality team supports the England Services Directorate by working to integrate compliance and quality into all services. The team also gathers evidence to shape service design and deliver systemic change. 

How to apply 

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the five points in the ‘About You’ section of the job description, of no more than 1500 words in total.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:

•  We prioritise diversity and have an inclusive and open mindset 

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything. 

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. 

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.

Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.

This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of working as part of a team and are seeking a new challenge then get in touch!

The role is 21 hours per week.

Due to the number of applications we may not be able to respond to all unsuccessful applicants.

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

This is an exciting time to join the team as we embark on the delivery of our 10 Year Strategy. You will directly contribute to this by supporting practice and policy change, helping to improve service provision, and by supporting other businesses and organisations to prevent and end homelessness too.

Location: Based in anyone of our Crisis Skylight Centres in Edinburgh, Newcastle, Liverpool, Birmingham, Oxford, South Wales, Central London, Croydon, or Brent, but with home working as an option in line with Crisis’ Hybrid Working Policy. At least one day a week from your local Skylight, and additional external travel

About the role

As Crisis looks forward to the next decade, we have a clear vision of how homelessness can be prevented and ended in the UK. This will be achieved by securing the policy changes that will solve homelessness, by delivering services that end homelessness for people and places, and by building a community of people across Britain who are helping to end homelessness.

As Senior Partnerships and Practice Officer, you will support each of these areas. You will work alongside Crisis’ policy, communications, and campaigns teams in England, Scotland, and Wales, to further Crisis’ policy objectives and ambition through knowledge and practice examples.

You will support the development of Crisis’s own services across Skylight Centres informed by best practice identified internally and externally. This will include leading a Community of Practice within Crisis.

You will support communities across Britain that are helping to end homelessness, by building relationships with external organisations and supporting the development of tools and resources to enable them to end homelessness. For example, you will be directly involved in exciting projects like; developing a Built for Zero placed based approach in defined areas and supporting our charity partners such as Lloyds Banking Group on joint projects and to develop their approaches to preventing and ending homelessness too.

You’ll work alongside Crisis Homelessness Alliance signatories and other corporate partners supporting them to understand more about homelessness and how we can all play our part to prevent and end homelessness.

About you

To be successful in this role you will have great networking skills and be good at making relationships across a range of different sectors.

You’ll understand how local authorities and wider public bodies work and be able to build connections and rapport with individuals working there.  

You’ll understand housing and homelessness systems and the current legal frameworks that underpin them across the UK. You’ll be able to identify barriers and themes and know how services can be designed to make sure that those who need help can get it and how to listen to the voices of those who use it.

You’ll be passionate about change and seeing homelessness prevented and ended, with a drive and energy to shape the role to do this.   

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 19th July 2026 at 23:59

Interviews will be held W/C 3rd August 2026

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

For more information about our work please our website

Registered Charity Numbers: E&W1082947, SC040094 

Our client was founded to help people facing the devastating effects of homelessness. Today, they also tackle the causes and consequences of poverty and inequality. The organisation works with around 6000 individuals and families across Kent every year, helping people to reach their full potential by breaking down the barriers to housing, mental and physical health, work, education, financial independence or daily living skills. Prospectus are proud to be supporting Porchlight in the recruitment of a new Service Manager for one of their small, low-medium needs supported housing services in Tonbridge.

As Service Manager you will oversee the day‑to‑day delivery of one of the organisation's small homeless services in Tonbridge; this service provides intensive, trauma‑informed support to those who are sleeping rough or have experienced homelessness and require additional support to sustain accommodation and rebuild their independence. This is a hands‑on, operational role, managing a team of frontline staff who provide practical, trauma‑informed support. You’ll work closely with the Area Manager to make sure the service is safe, effective, high quality, and responsive to the needs and experiences of the people the organisation supports. You will be responsible for managing and supporting your team to deliver practical and emotional support needed to overcome the trauma of sleeping on the streets, providing housing‑related support across both the organisation and other accommodation in the Tonbridge and Tunbridge Wells areas.

To apply for this role, you will have demonstrable experience of overseeing services, project or contracts aimed at supporting vulnerable people. You will have experience of collaborating and working with multiple partner organisations, and will have demonstrable experience of making autonomous decisions to manage teams (e.g. capacity planning, adapting models to meet service needs). Overall, you will be a skilled communicator, confident working in partnership with a range of sector-wide agencies, and passionate about delivering high quality services for vulnerable people.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance please reach out directly to Victoria Savva at Prospectus.

Please note this is a full-time role, that will be based mostly onsite (with some home-working).
 

We're looking for a proactive and people-focused People & Culture Manager to join YMCA South Midlands and help us build a workplace where people can do their very best work.

This is a hands-on operational HR role where no two days are ever the same. One day you'll be supporting a manager through a complex employee relations issue, the next you'll be interviewing candidates, coaching managers through difficult conversations, leading an induction, organising a staff event or helping improve the way we recruit, develop and support our people.

You'll be the trusted HR partner for managers across the organisation, providing practical, commercially minded and legally compliant advice whilst delivering an exceptional employee experience from recruitment through to leaving.

We're looking for someone who enjoys working at pace, thrives on variety and genuinely wants to make a difference. You'll need to be confident, resilient and highly organised, with the ability to balance empathy with accountability. We're proud of our supportive culture, but we're equally ambitious about building a high-performing organisation where people take ownership, strive for excellence and are supported to succeed.

If you're someone who enjoys solving problems, making things happen and building great relationships, we'd love to hear from you.

About the Role

Reporting to the Director of People & Culture, you'll lead the day-to-day operational HR service across YMCA South Midlands, ensuring managers receive expert advice and employees are treated fairly, consistently and with respect.

You'll be the first point of contact for managers on a wide range of people matters, providing practical solutions and ensuring compliance with employment legislation and HR best practice.

This is a role for someone who enjoys being visible, building relationships and working closely with managers to help them lead their teams confidently and effectively.

The role is based across both our Milton Keynes and Northampton sites. You'll typically work three days each week in Milton Keynes and two days in Northampton, with some flexibility to work from home where appropriate.

Key Responsibilities

You'll play a key role across the entire employee lifecycle, including:

• Providing first-class HR advice and guidance on all people & HR matters.
• Leading the end-to-end recruitment process, helping us attract and appoint outstanding people.
• Managing onboarding, inductions and probation reviews to ensure every new colleague has a brilliant start.
• Managing a wide range of employee relations cases, including disciplinaries, grievances, capability, performance, absence management and investigations.
• Supporting with sickness absence, wellbeing action plans, reasonable adjustments and family-friendly matters.
• Managing leavers including holding exit interviews 
• Advising on UK employment law, HR policies and best practice.
• Supporting managers to build high-performing teams through coaching, challenge and practical advice.
• Organising staff engagement initiatives, recognition activities and social events that strengthen our culture.
• Identifying opportunities to improve HR systems, processes and ways of working.
• Supporting organisational change projects and wider People & Culture initiatives.
• Working collaboratively with colleagues across the organisation to continually improve the employee experience.
   

About You

You'll be an experienced HR professional who enjoys being at the heart of the organisation. We are happy to consider people stepping into their first HR Manager, as well as more experienced professionals. 

You'll need to love variety, work well under pressure and be comfortable managing multiple priorities at the same time. You're someone who takes ownership, finds solutions and gets things done without needing close supervision. You'll also need to be tech savvy and comfortable working in the MK office & the Derngate office. 

It's important you are approachable, kind and supportive, but equally confident having honest conversations and holding people to high standards where needed. You understand that a great HR function isn't about saying "yes" to everything. It's about making fair, balanced decisions that are right for both our people and the organisation.

You'll ideally have:

• CIPD Level 5 qualification (or equivalent experience).
• Significant operational HR experience across the full employee lifecycle.
• Excellent working knowledge of UK employment law.
• Experience independently managing a broad range of employee relations cases.
• Strong communication and relationship-building skills.
• Confidence, resilience and sound judgement.
• A proactive, positive approach and a good sense of humour.
• The ability to work independently whilst contributing positively to a collaborative team.

It would be an advantage if you have experience using BambooHR.

Why Join Us?

This is an exciting opportunity to make a genuine impact within a growing organisation that's ambitious about both its people and the communities it serves.

You'll have the opportunity to:

• Make a real difference in a purpose-driven organisation.
• Help shape a positive, inclusive and high-performing culture.
• Build trusted relationships with managers across the organisation.
• Influence how we recruit, develop and support our people.
• Lead meaningful HR projects and continuously improve how we work.
• Join a supportive team where your ideas and expertise will be valued.
   

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.

Ready to Apply?

If you're passionate about people, thrive in a fast-paced environment and want to help build a culture where people are supported, challenged and inspired to achieve their best, we'd love to hear from you.

Company Description Bench Outreach is a South East London–based organization that supports people facing significant social challenges. The team helps individuals overcome drug and alcohol dependence, secure safe and stable housing, and rebuild their lives. Bench Outreach focuses on person-centered support, aiming to promote dignity, independence, and long-term wellbeing. The organization works in partnership with local services and communities to ensure vulnerable people can access the resources they need.

Role Description The Housing First Support Worker is a full-time, on-site role based in London. The role involves providing direct, practical support to individuals who have experienced homelessness, helping them to sustain tenancies in line with Housing First principles. Day-to-day tasks include conducting regular home visits, developing personalized support plans, and working collaboratively with partner agencies to address health, substance use, and welfare needs. The Housing First Support Worker will advocate for clients, assist with appointments and benefits, and help service users build skills that support independence and community integration. Record-keeping, risk assessment, and safeguarding responsibilities are also key parts of the role.

Qualifications

• Experience in support work or similar roles, with a strong understanding of Housing First or homelessness services.
• Strong interpersonal skills and communication abilities to build trust and work effectively with diverse service users.

• Knowledge of safeguarding principles and practice, including risk assessment and incident reporting.
• Ability to provide basic technical support, such as helping clients use phones, online services, and digital tools to access benefits and healthcare.
• Understanding of substance misuse, mental health, and trauma-informed practice is highly beneficial.
• Ability to work collaboratively with multi-disciplinary teams and external agencies.
• Organizational and record-keeping skills, including accurate case notes and data entry.
• Relevant training or qualifications in social care, housing, or related fields are an advantage.