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Jobs for the Housing and Homelessness sector

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Sovereign Network Group, Thatcham (Hybrid)
£32000 - £38000 per annum
Posted today
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Sovereign Network Group, Bristol (Hybrid)
£32000 - £38000 per annum
Posted today
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Sovereign Network Group, Bristol (Hybrid)
£32000 - £38000 per annum
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£28,373 per year
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St Mungo's, Ealing (On-site)
£46,337 - £50,679 per year
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Single Homeless Project, London (On-site)
Starting at £38,592.18 and rising incrementally to £41,580.14 per annum
This is frontline leadership at its most real, leading a service that meets people where they are to move towards safety and stability.
Posted today
Single Homeless Project, London (On-site)
Starting at £38,592.18 and rising incrementally to £41,580.14 per annum
Lead a service that doesn’t let people drift. You’ll make sure the moment someone comes through the door, things start moving.
Posted today
Single Homeless Project, Greenwich (On-site)
Starting at £46,988.17 and rising incrementally to £50,128.66 per annum
This is a leadership role with real scale, real accountability and real impact supporting young people across Greenwich.
Posted today
Keychange, Waterloo (On-site)
£46,000 - £50,000 per year
Are you an experienced manager within supported housing looking for a new opportunity to make an impact and transform lives?
Posted today Apply Now
Page 2 of 15
Thatcham (Hybrid)
£32000 - £38000 per annum
Full-time
Job description

We have an opportunity for an Income Officer to join our Customer Accounts team at SNG.

This role will cover the Newbury and Reading area, you'll be based form our Greenham Hub.

This is a Permanent role, with a mix of working at home, with out customers and in the office. You'll need a full UK Drivers License and your own transport is essential.

The Role:

As an Income Officer you'll carry out a range of tasks including negotiating payment arrangements with customers, providing welfare benefit and money advice and preparing applications for court.

You'll be on standby to visit customers in their home as well as occasionally attending court hearings.

Your responsibilities will include:

  • Delivering a comprehensive rent & service charge collection service across the region
  • Monitoring customer accounts for all tenures
  • Managing end to end processes
  • Engaging with external agencies including local authorities when needed
  • Managing evictions

To be successful in this role you'll need:

  • Experience in income management or debt recovery/collection
  • Knowledge and experience of either social housing, home ownership or the private rented sector
  • Excellent customer service skills
  • A working knowledge of welfare benefits
  • To be a self-starter with a proactive approach and possess the ability to work without close supervision
  • To have effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.

You'll be visiting our customers so a full UK Drivers License and access to your own car is essential.

Organisation
Sovereign Network Group View profile Organisation type Non Charity Employer Company size More than 1000
Posted on: 08 May 2026
Closing date: 22 May 2026 at 10:11
Job ref: JR322
Tags: Housing