Jobs for the Housing and Homelessness sector
Are you passionate about making a difference in people’s lives?
Do you want to be part of a caring, supportive, and dedicated team?
We’re looking for a Housing Administrator to join our supported living and housing services based in Surrey.
This is a varied and rewarding opportunity where your organisation, communication, and people skills will directly support tenants, families, professionals, and care teams — helping services run smoothly and compliantly.
As a Housing Administrator, you’ll:
- Act as the first point of contact — answering phones, emails, and welcoming tenants, families, and professionals.
- Provide housing administration support, including maintaining tenancy records, start and end dates, and issuing tenancy agreements (including easy-read versions).
- Support families and tenants with housing benefit applications, exempt accommodation claims, and related queries.
- Liaise with external agencies such as local authorities, housing benefit teams, and Universal Credit to resolve housing and benefit issues.
- Take and coordinate maintenance queries for Surrey projects and Ashdown, ensuring clear communication with families and tenants.
- Support compliance with data collection requirements for CQC, Capacity Tracker, and commissioning authorities.
- Assist with audits, KPI collation, and performance reporting.
- Support property management and projects teams with document control to meet SCC, WSCC, and Hampshire contract requirements.
- Book meetings, reviews, and professional visits, and provide hospitality when required.
- Order PPE, stationery, and supplies, and support events and social activities.
- Manage the social club and safely oversee the secure handling of client bank cards in line with policy.
- At least two years’ experience in an administrative role within housing, supported living, care, or a related environment.
- Knowledge of housing management processes, tenancy administration, and compliance requirements.
- Experience supporting benefit applications or liaising with external agencies (desirable).
- Strong organisational skills with excellent attention to detail.
- Confident communication skills, both written and verbal, with a warm and professional approach.
- The ability to produce accessible documentation, including easy-read materials.
- A calm, empathetic, and non-judgemental approach when supporting tenants and families.
The ability to manage multiple priorities and work collaboratively as part of a team.
A commitment to confidentiality, safeguarding, equality, and inclusion.
About The Organisation
Field Lane is a charity with a long history of providing care, housing, and support for a diverse range of people, including:
• Adults with learning disabilities, many of whom are also autistic.
• Vulnerable families, including those experiencing homelessness.
• Individuals who need additional support to remain in their homes or with their families.
We actively champion improved rights, services, and opportunities for people with autism and learning disabilities, and we are proud to provide inclusive, compassionate support that helps people live fulfilling lives.
Why Join Us?
• Be part of a warm, inclusive, and supportive organisation.
• Ongoing training and professional development opportunities.
• A varied role where no two days are the same.
• The chance to make a real difference in people’s lives every day.
• Competitive pay and benefits package.
Thank you!
Are you passionate about leading high-quality care and making a real difference in people’s lives?
Do you want to be part of a values-driven, supportive, and dedicated organisation where leadership really matters?
We’re looking for an experienced and compassionate Project Manager -Fixed Term Contract ( 6 months) to lead one of our projects in Crawley supporting adults with learning disabilities and complex needs. This is a pivotal role where your leadership, decision-making, and people skills will directly shape the quality of care, staff development, and client outcomes.
This is a challenging and deeply rewarding opportunity for someone who believes in person-centred care, dignity, inclusion, and empowering both clients and staff to thrive.
As a Project Manager, you’ll:
- Take overall day-to-day responsibility for the management of the project, ensuring high-quality care and support at all times.
- Lead, develop, and line manage a staff team, providing clear direction, supervision, induction, and ongoing support.
- Ensure care and support are fully aligned with each client’s assessed needs, health, and wellbeing.
- Oversee and ensure high-quality Person-Centred Plans are completed, implemented, and regularly reviewed.
- Embed Field Lane’s values, principles, and good practice across all aspects of care delivery.
- Ensure all people are treated with dignity, respect, inclusion, and transparency.
- Lead on safeguarding, risk management, and medication administration in line with legislation and best practice.
- Ensure compliance with Health & Safety, infection prevention, confidentiality, and organisational policies and procedures.
- Work closely with the Senior Management Team to ensure effective service delivery and governance.
- Lead recruitment processes to attract, develop, and retain high-quality staff.
- Foster a positive, supportive, and motivated team culture focused on achieving the best outcomes for clients.
- Communicate effectively with clients, families, staff, and external agencies, providing reassurance, empathy, and clarity.
- NVQ Level 5 in Health & Social Care (or equivalent), or a willingness to work towards this qualification.
- At least four years’ experience working with people with learning disabilities, including those with complex needs.
- Strong knowledge of safeguarding and working with adults at risk.
- Proven experience of managing and leading staff teams within a care or supported living setting.
- Excellent communication, leadership, and interpersonal skills.
- A calm, confident, and compassionate approach to decision-making and problem-solving.
- A strong commitment to confidentiality, equality, inclusion, and best practice in care.
- The ability to work flexibly, think innovatively, and lead by example.
About The Organisation
About Field Lane
Field Lane is a charity with a long history of providing care, housing, and support for a diverse range of people, including:
• Adults with learning disabilities, many of whom are also autistic
• Individuals with complex health and support needs
• People who require structured, compassionate, and person-centred support to live fulfilling lives
We actively champion improved rights, services, and opportunities for people with autism and learning disabilities, and we are proud to deliver care that is respectful, inclusive, and empowering.
Why Join Us?
• Be part of a warm, inclusive, and supportive organisation
• Make a genuine difference in people’s lives every day
• Ongoing training and professional development opportunities
• A leadership role with real influence and purpose
• Competitive pay and benefits package
Thank you!
Are you passionate about leading high-quality care and making a real difference in people’s lives?
Do you want to be part of a values-driven, supportive, and dedicated organisation where leadership really matters?
We’re looking for an experienced and compassionate Project Manager to lead one of our projects in Guilford supporting adults with learning disabilities and complex needs. This is a pivotal role where your leadership, decision-making, and people skills will directly shape the quality of care, staff development, and client outcomes.
This is a challenging and deeply rewarding opportunity for someone who believes in person-centred care, dignity, inclusion, and empowering both clients and staff to thrive.
As a Project Manager, you’ll:
- Take overall day-to-day responsibility for the management of the project, ensuring high-quality care and support at all times.
- Lead, develop, and line manage a staff team, providing clear direction, supervision, induction, and ongoing support.
- Ensure care and support are fully aligned with each client’s assessed needs, health, and wellbeing.
- Oversee and ensure high-quality Person-Centred Plans are completed, implemented, and regularly reviewed.
- Embed Field Lane’s values, principles, and good practice across all aspects of care delivery.
- Ensure all people are treated with dignity, respect, inclusion, and transparency.
- Lead on safeguarding, risk management, and medication administration in line with legislation and best practice.
- Ensure compliance with Health & Safety, infection prevention, confidentiality, and organisational policies and procedures.
- Work closely with the Senior Management Team to ensure effective service delivery and governance.
- Lead recruitment processes to attract, develop, and retain high-quality staff.
- Foster a positive, supportive, and motivated team culture focused on achieving the best outcomes for clients.
- Communicate effectively with clients, families, staff, and external agencies, providing reassurance, empathy, and clarity.
- NVQ Level 5 in Health & Social Care (or equivalent), or a willingness to work towards this qualification.
- At least four years’ experience working with people with learning disabilities, including those with complex needs.
- Strong knowledge of safeguarding and working with adults at risk.
- Proven experience of managing and leading staff teams within a care or supported living setting.
- Excellent communication, leadership, and interpersonal skills.
- A calm, confident, and compassionate approach to decision-making and problem-solving.
- A strong commitment to confidentiality, equality, inclusion, and best practice in care.
- The ability to work flexibly, think innovatively, and lead by example.
About The Organisation
About Field Lane
Field Lane is a charity with a long history of providing care, housing, and support for a diverse range of people, including:
• Adults with learning disabilities, many of whom are also autistic
• Individuals with complex health and support needs
• People who require structured, compassionate, and person-centred support to live fulfilling lives
We actively champion improved rights, services, and opportunities for people with autism and learning disabilities, and we are proud to deliver care that is respectful, inclusive, and empowering.
Why Join Us?
• Be part of a warm, inclusive, and supportive organisation
• Make a genuine difference in people’s lives every day
• Ongoing training and professional development opportunities
• A leadership role with real influence and purpose
• Competitive pay and benefits package
Thank you!
About the role:
Ready to lead services that help people truly move forward — not just move on?
As Service Manager for our Lambeth PRS and Refugee Resettlement services (maternity cover), you’ll step into a visible, high-impact leadership role overseeing two established teams supporting families resettled in Lambeth through government refugee schemes and people transitioning from rough sleeping into private rented or social housing.
Day to day, you’ll be leading and developing a team of eight Support Workers, setting the standard for high-quality, trauma-informed and strengths-based support. You’ll hold oversight of complex casework, safeguarding and risk, maintain strong relationships with Lambeth commissioners and pathway partners, and ensure performance and reporting are on track.
You’ll balance operational grip with strategic oversight — using data to spot trends, driving continuous improvement, and ensuring clients are not only sustaining their tenancies but building confidence, connection and independence in their communities.
This is a fast-paced, partnership-rich role where your leadership will directly shape outcomes for families navigating life in a new country and individuals rebuilding after homelessness. If you’re someone who thrives on responsibility, backs your team to deliver their best work and keeps people’s aspirations at the centre of everything, this is your opportunity to step in and make a lasting difference.
About you:
- You’re a confident and compassionate leader who knows that strong management creates the conditions for change.
- Has experience leading frontline teams and knows how to motivate, challenge and develop others to deliver high standards
- Understands rough sleeping and the realities facing refugees and asylum seekers rebuilding their lives in the UK
- Is confident managing risk and safeguarding, and can support staff to work calmly and proportionately in complex situations
- Can build trusted relationships with local authorities and partners while holding performance and accountability
- Is motivated by helping people sustain their homes and build independent, connected lives — not just meet targets
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 15th March at midnight
Interview date: Tuesday 24th and Wednesday 25th March at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
Benefits
- Flexible working arrangements around 10am-4pm core hours
- 40 days paid leave per year: 25 days annual leave (pro-rata), 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days (pro-rata)
- Strong commitment to professional development with a dedicated training budget
- Up to 5% pension contribution
- Cycle to work scheme
- Employee Assistance Programme offering access to free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
We are actively trying to increase the diversity of our workforce and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion.
Settle is committed to increasing the representation of lived experience of the care system in our team. Therefore, care-experienced applicants who meet the essential criteria above will be guaranteed an interview. Plerase see the job description for a definition of care-experience.
The role
As a Senior Coach you will be working on the frontline delivering high quality one-to-one support to a caseload of young people across London. You will support young people to recognise and capitalise on their strengths by taking a coaching approach. You will work with young people who have been identified as having higher support needs and be proactive in taking steps to manage risk across your caseload. We are looking for a Senior Coach who can lead on demonstrating best practice across the coaching team and support the Programme Management Team to maintain an excellent standard of support. You will use your insight and experience to act as a mentor to new coaches and support coaching colleagues in their practice, and to look to actively improve our support offer in collaboration with other Senior Coaches and Programme Managers. We are looking for someone who is compassionate in their work with others and celebrates examples of good practice whilst highlighting where there are areas for improvement, approaching this in a collaborative way.
You will draw on your experience to build and strengthen relationships with external professionals and develop Settle’s network across the boroughs where young people live.
What we're looking for
We are looking for a driven, experienced individual, with the relevant skills to provide high quality support to a caseload of young people and ensure we give the very best we can. We are interested in someone who has a good grounding in a related frontline service and experience of proactively managing a caseload, collecting high quality data and keeping accurate notes. You will have the ability to take initiative and be comfortable flexing your priorities to support young people alongside holding Settle’s strategic goals.
You will be comfortable managing a level of heightened risk with the young people you are supporting, keeping timely and high-quality records, liaising with other professionals from a range of backgrounds, and providing support to colleagues to work towards positive outcomes for young people. You will have experience in managing safeguarding concerns well and thrive in the ups and downs of support-based work.
Overall, we are looking for a compassionate frontline worker, with an understanding of the value in coaching, and who has a level head at times of crisis. You are not afraid of shying away from difficult conversations and will challenge others appropriately to help them see a different perspective or viewpoint, always holding young people at the centre of your work.
Registered Charity
21 - 50
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
The client requests no contact from agencies or media sales.
Thank you!
Specialist Housing Worker
Salary: £32,000 | Contract: Temporary, Full-time, 12 months with potential to extend | Location: St Helens
Are you passionate about supporting refugees and individuals with humanitarian protection status to build a secure future? YMCA St Helens is seeking a Specialist Housing Worker to provide person-centred, trauma-informed support and improve access to long-term accommodation. You’ll play a vital role in helping people transition to independent living as part of our Housing Support Team.
Key Responsibilities
- Provide high-quality, person-centred housing support to refugees and those with humanitarian protection status
- Assess housing needs and develop personal housing plans
- Support clients to secure suitable and affordable housing and maintain tenancies
- Advocate for clients’ housing needs and liaise with relevant agencies
- Build strong relationships with landlords, agents, and stakeholders
- Negotiate rehousing opportunities and work with local authorities on housing schemes
- Maintain accurate records and produce reports for funders
About You
Essential:
- Experience working with refugees or individuals with humanitarian protection status
- Strong understanding of resettlement and integration challenges
- Experience working with housing stakeholders and multi-disciplinary teams
- Ability to manage a caseload and create detailed support plans
- Excellent communication and advocacy skills
- Knowledge of UK welfare benefits, housing rights, and immigration services
- Cultural competence and commitment to equality and inclusion
- Ability to work flexibly and independently, including outreach
- Full driving licence and access to a car
Desirable:
- Experience working with families and children
- Experience delivering workshops or community events
- Fluency in a relevant community language
- Lived experience as a refugee or asylum seeker
- Chartered Institute of Housing qualification
Why Join Us?
- Make a real difference in the lives of refugees and vulnerable individuals
- Be part of a supportive, values-driven team
- Help shape innovative housing solutions in the community
Closing Date: 27th March 2026 at noon
Interviews: Week commencing 6th April 2026
Apply with your CV and covering letter
The client requests no contact from agencies or media sales.
Thank you!
Are you looking for an opportunity to develop your skills and make a difference in helping to end homelessness and rebuild lives?
We have 2 vacancies for Case Coordinators to join our No Second Night Out and Rough Sleeping Prevention Services:
- 1 x Rough Sleeping Prevention Service (Lambeth & Islington) - Fixed term contract until 31st March 2027
- 1 x NSNO West Hub (Pound Lane) - Permanent
Candidate will be considered for both roles.
Both teams provide a rapid response service, intervening to ensure no one needs to sleep rough. Clients in these services will have a range of support needs to include low to high levels of mental health and substance misuse, immigration support needs and other complex issues.
This role will best suit someone who can adapt to a fast paced environment while contributing to and drawing strength from a supportive team of experienced colleagues.
In the pivotal role of Case Coordinator, you will work flexibly to support clients where they need us the most.
What you'll be doing:
- Work with the managers to maintain a high quality service and deliver an effective accommodation case management system.
- Provide line management, motivation and supervision to staff to ensure they can deliver thorough assessment planning with a recovery-focused approach with the aim of reaching rapid move on and positive outcomes for clients.
- Build strong relationships with partner agencies to continually improve options and ensure safe and suitable accommodation, as well as other short-term or provisions are available for clients.
Working hours will typically be Monday – Friday, 9-5. However, flexibility will be required with some early mornings or later evenings on occasion to meet the needs of the service.
About you
This exciting role will suit someone interested in developing their career supporting vulnerable adults. If you have good problem solving and organisation skills, and some experience of communicating and negotiating with a variety of internal and external stakeholders to reach positive outcomes we encourage you to apply. You should have:
- Excellent communication skills and the ability to build and maintain relationships with a variety of people.
- The ability to motivate staff and clients to achieve outcomes with a creative and person centred approach.
- Some experience of case management and delivering best practice around assessment of client needs and providing personalised support or advice to vulnerable adults.
- Ability to manage staff and volunteers in a fast-paced environment; or the willingness to develop these skills.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 18th March 2026
Interview and assessments on: w/c 30th March 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Thank you!
Location: Sheffield
Contract: 12-month Fixed Term
Salary: Grade 1.1 - £26,227 per annum pro-rata
Part-time: 17.5 hours per week
Working pattern: Flexible – to be discussed at interview. Home-based but must be able to work in the Sheffield office one day per week
Closing date: Sunday 22nd March 2026 at 11.30pm
We are looking for an enthusiastic individual with a professional telephone manner to join us as Tele-Fundraising Intern. You will help promote Shelter and enhance our ability to retain our supporters. This is an exciting opportunity to play a key part in standing up to the housing emergency.
About the role
You will be the first point of contact for supporters seeking information about Shelter’s work, so will need excellent communication and administrative skills, a real interest in housing issues, as well as an understanding of how the Outbound Supporter Services Team impacts supporter retention. Your day to day work will include calling supporters to welcome them to the organisation and thank them for choosing to support us, undertaking quality control surveys and ensuring supporter data is accurate.
You will promote Shelter, raise awareness of housing and homelessness issues and enhance our ability to retain our supporters. You will respond to enquiries about Shelter’s work and action supporter requests. You will maintain accurate supporter records and liaise with other departments to ensure changes are actioned, as well as handling complaints about services and fundraising activity.
There will be on the job training, support and supervision and you will have access to Shelter’s Employee Assistance Programme. We can also offer flexible hours, with some office working.
About you
The role is open to anyone who has have lived experience of disadvantage, such as homelessness, housing issues, the criminal justice system, mental ill-health, money and debt issues or other disadvantages. You will have good customer service skills, are able to communicate effectively on the telephone and have good attention to detail, with the ability to capture data accurately. You also have an understanding of Microsoft Office applications.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
The Outbound Supporter Services team is based in Sheffield, in the same office as our free national housing advice helpline. We do vital work engaging new and existing supporters and informing them about Shelter’s fight against social injustice. We are responsible for promoting Shelter’s work, raising awareness of housing and homelessness issues and enhancing the organisation’s ability to both recruit and retain supporters.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays. Working hours are Sunday - Thursday 8pm- 7am and Friday to Saturday 9pm - 8am.
As this is a mobile role, a full UK driving licence and access to a vehicle insured for business use are essential.
YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
We are looking for a Housing Mobile Night Worker to provide flexible assistance across our high‑support, medium‑support, and transitional housing services. In this role, you will help ensure our properties remain safe, secure and welcoming throughout the night.
Our services provide 24‑hour supported housing for young people aged 16–25, offering high‑level, medium‑level and transitional housing options. We take a trauma‑informed and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations, enabling them to move on to fully independent living.
What you will be doing
In this mobile role, you will travel between supported housing sites across Crawley and Horsham throughout the night, ensuring each service remains safe, secure and welcoming. You will carry out routine checks of unstaffed properties—including communal areas, gardens and external spaces—to ensure they are quiet, well‑maintained and compliant with health and safety standards.
You will provide responsive assistance to residents who may need help, and act quickly when concerns arise. You will respond to calls from the on‑call manager and attend sites where an incident, accident or potential risk has been reported, completing thorough checks and taking appropriate action.
When required, you will work alongside the on‑site Night Workers at Crawley Foyer and Horsham Y Centre, helping to maintain a safe and secure environment. This will include monitoring CCTV, completing building checks and keeping accurate records of night‑time activity. You will also take a proactive approach to preventing anti‑social behaviour, work closely with support staff, and carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or require medical assistance.
This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.
If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.
About You
A dynamic role for someone who is passionate and empathetic, able to adapt to changing situations while maintaining a strong focus on young people’s safety and wellbeing.
Experience and knowledge
- Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
- An understanding of the needs and experiences of young people and adults at risk.
- Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
- Confidence in accurate record‑keeping, including incident logs and health and safety checks.
- Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).
Skills and abilities
- ESSESNTIAL a full, valid UK driving licence with the ability to travel between sites
- You will bring an awareness of the challenges young people face and the ability to connect with them positively
- Ability to de‑escalate situations and manage challenging behaviour calmly.
- Clear verbal and written communication, with accurate handovers for day‑time colleagues.
- Strong interpersonal skills, able to build positive relationships.
- Comfortable lone‑working, using initiative, and working as part of a team.
- Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
Registered Charity
101 - 500
Our mission is to help children and young people have a fair chance to be who they want to be.
Thank you!
Senior Young People Support Worker (Islington)
Join us to lead meaningful change, empower young people to thrive, and shape a service where your leadership, compassion and creativity make a real and lasting impact every day.
Location: Islington
Salary: £31,203 per annum
Closing Date: 22 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Step into a key leadership role as a Senior Young People Support Worker, where you’ll drive high‑impact, psychologically informed support for young people at risk of homelessness. You’ll lead a team of professionals, guide high‑quality assessments and support plans, and create safe, empowering environments that build confidence, resilience and independence. Every day, you’ll use an asset‑based approach to help clients develop skills and move positively towards sustainable futures.
You’ll take ownership of day‑to‑day service delivery—managing risk, maintaining high safety standards, strengthening partnerships with local agencies and ensuring the accommodation remains welcoming and well maintained. With your inclusive leadership and creative problem‑solving, you’ll connect clients to education, training, employment and volunteering opportunities, while also supporting staff development, supervising volunteers and contributing to the smooth running of the wider Islington pathway. This role is ideal for someone who leads with integrity, collaborates confidently and is motivated by achieving meaningful outcomes.
In this role, you will:
• Lead high‑quality, psychologically informed support for young people, delivering tailored one‑to‑one and group interventions that build resilience and independence.
• Oversee day‑to‑day service delivery, ensuring strong safeguarding practice, effective risk management and a safe, well‑maintained environment.
• Supervise and develop Progression Coaches, volunteers and placements, providing guidance, performance oversight and positive role modelling.
• Build effective partnerships with local agencies and internal teams to strengthen client support pathways and meet contractual outcomes.
• Support clients to access education, training, employment and volunteering opportunities aligned to their goals and strengths.
• Manage key operational tasks including casework quality, financial recording, health and safety checks and participation in the on‑call rota.
About You (What we are looking for from you – Person Specification)
• Experiencing of supervising the work of others.
• An understanding and commitment to working in an assets-based way
• Experience of working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care.
• Experience of using Risk Assessments and Support Planning.
• Good literacy, numeracy and IT skills
• Experience of operating safeguarding requirements and procedures
• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.
• Commitment to promoting an environment which has the highest regard for the Health and Safety of others.
• Personal and professional integrity
• High level understanding of professional boundaries and ability to maintain boundaries
• Effective collaborative working
• Ability to effectively reflect on own practices for ongoing learning and development
• Respect for the values and ethos of Depaul and its founding partners.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Thank you!
Young People Support Worker (Stockport)
We promise you that no day will be the same, and you will get so much out of working with our residents as you ensure that they are well-cared for, and empowered to make progress in their recovery.
Location: Stockport Pathway
Salary: £27,136 per annum
Closing Date: 22 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Make a real impact in the lives of young people at risk of homelessness as a Young People Support Worker. You’ll deliver strengths‑based, psychologically informed support that builds confidence and independence, creating safe and empowering spaces where young people can thrive. From shaping personalised plans to running meaningful activities, your work will help each person move closer to a stable, positive future.
Working a rotating shift pattern, you’ll build trusted relationships, champion safeguarding and collaborate with local partners to ensure every young person receives consistent, high‑quality support. Your creativity, communication skills and professional integrity will help clients engage in education, training, employment or volunteering opportunities—supporting them to take the next step towards independence.
In this role, you will:
• Provide strengths‑based, trauma‑informed support to young people at risk of homelessness
• Complete high‑quality risk assessments, SMART support plans and accurate case records
• Deliver one‑to‑one sessions and group activities that build resilience and independence
• Support young people to access education, training, employment and volunteering
• Maintain a safe, welcoming accommodation environment with regular health and safety checks
• Work collaboratively with partners and follow safeguarding procedures across a rotating shift pattern
About You (What we are looking for from you – Person Specification)
When completing your application form please address all the points set out below.
• Experience of working with young people or those who have experienced homelessness
• An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse or the care system
• A knowledge and understanding of Risk Assessments and Support Planning
• Good literacy, numeracy and IT skills
• Able to demonstrate clear understanding of Safeguarding requirements and procedures
• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
• Personal and professional integrity
• High level understanding of professional boundaries and ability to maintain these
• Effective collaborative working
• Ability to effectively reflect on own practices for ongoing learning and development
• Respect for the values and ethos of Depaul and its founding partners
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Thank you!
Reconnect Worker (London)
Apply for this role if you want to make a real, immediate impact by helping young people and families rebuild relationships, reduce conflict and prevent homelessness before it begins.
Location: Sherborne House, London
Salary: £11,896.80 per annum pro rata (FTE £29,742 per annum – ILW)
Closing Date: 22 March, 2026
Employment Type: Permanent
Hours per week: Part time, 15 hours per week
About the Role
Join us as a Reconnect Worker and help prevent youth homelessness by supporting young people and families experiencing conflict or crisis. You’ll deliver focused mediation and personalised family support across London—working with young people aged 11–25 in schools, emergency placements, and Depaul services to strengthen relationships, improve communication and reduce the risk of homelessness. Your work will be grounded in detailed assessments, collaborative support planning and strengths‑based interventions that help families rebuild stability and stay connected.
In this flexible, fast‑paced role, you’ll manage a small caseload, work independently across multiple locations and build strong partnerships with schools, local authorities, Nightstop hosts and colleagues across Depaul. You’ll maintain clear, accurate records, contribute to safeguarding processes and advocate for young people when needed. Your creativity, impartiality and ability to engage families in challenging moments will be key as you help define and strengthen Depaul’s national approach to family mediation and homelessness prevention.
Please note that this role is offered as a part time (15 hours per week) permanent basis.
In this role, you will:
• Provide focused family support and mediation to young people aged 11–25 and their families experiencing conflict or breakdown.
• Manage a small caseload, completing risk assessments, needs assessments and structured support plans that drive measurable outcomes.
• Work across schools, Nightstop placements and Depaul services to stabilise situations and reduce the risk of homelessness.
• Build strong partnerships with local authorities, schools and external agencies to strengthen referral pathways and holistic support.
• Maintain clear, accurate case records and follow all safeguarding, EDI, health and safety and lone‑working procedures.
• Advocate for young people and families when safeguarding concerns arise, ensuring safety and appropriate escalation.
• Work independently across multiple London locations, prioritising tasks and managing time effectively.
• Contribute to Depaul’s national prevention approach through peer learning, reflective practice and continuous service development.
About You (What we are looking for from you – Person Specification)
When completing your application form please address all the points set out below.
Essential
• Significant experience working with young people and families in crisis; reflective, creative and solution focused in your approach and committed to working in an assets based way.
• To hold or complete a Level 4 Interpersonal Mediation Practitioner’s Certificate (IMPC). Training will be provided if candidate doesn’t hold the qualification but training will have to be completed before the end of the probation period.
• Experience of working independently and managing own caseload; self-motivated and able to prioritize tasks and carry out efficient organisation and administration.
• Experience of carrying out risk and needs assessments and support planning for clients.
• Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families.
• High level understanding of professional boundaries and ability to maintain impartiality
• Willingness and ability to travel independently and work from a number of different locations across the London region.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
Desirable
In order to attract the higher salary banding you will need:
• Demonstrable experience providing effective mediation services to families experiencing conflict
• Hold an accredited Interpersonal Mediation Certificate
• An in-depth understanding of issues relating to youth homelessness
• Independently manage and maintain a full caseload of families (15-20 families per FTE, or as identified by the service manager).
• Evidence through case recording, support planning and outcome monitoring that families are being supported effectively to make progress against the relevant national outcomes and that mediation is being used confidently and effectively to support this, when appropriate.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Thank you!
Service Manager - (South Manchester)
Be the difference for young people facing homelessness.
Location: Safestop Manchester
Salary: £37,380 per annum
Closing date: 22 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
We are looking for an inspiring Service Manager to lead our supported accommodation for young people in South Manchester. You’ll oversee a skilled team delivering safe, high‑quality support to clients—helping them stabilise, build independence and progress confidently through the Manchester pathway. Your leadership will shape a service where young people feel secure, respected and empowered.
In this hands‑on role, you’ll drive operational excellence, ensuring strong safeguarding practice, effective partnership working and consistent contract compliance. You’ll manage budgets, performance, reporting and health & safety while strengthening relationships with the commissioners, and community stakeholders. If you’re a proactive problem‑solver who thrives in a fast‑paced, collaborative environment, this is an opportunity to lead a service that makes a tangible impact every day.
In this role, you will:
• Lead and motivate a multidisciplinary team to deliver high‑quality support across two accommodation sites.
• Ensure strong safeguarding practice, risk management and safe environments for young people.
• Oversee day‑to‑day service delivery, ensuring KPI achievement, contract compliance and continuous performance improvement.
• Work collaboratively with commissioners and specialist partners to coordinate client‑centred support.
• Manage budgets, expenditure, reporting and building/IT resources in line with financial and regulatory requirements.
• Maintain strong community and neighbour relations across dispersed accommodation sites.
• Promote an inclusive, values‑led culture aligned with Depaul’s ethos, equality commitments and health & safety standards.
About You (What we are looking for from you – Person Specification)
When completing your application form please address all the points set out below.
Essential
• Experiencing of supervising the work of others
• Experience of using Risk Assessments and Support Planning.
• Experience of managing a service, preferably in a residential care or support setting
• Demonstrable experience of working with people with a range of support needs
• Experience managing partnerships with other professionals using a coordinated, multi-disciplinary approach
• Experience of managing buildings, budgets and expenditures
• Experience of operating safeguarding requirements and procedures
• Good literacy, numeracy and IT skills
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
• Experience of working with young people who have complex needs, including mental health and substance use
• Ability to use logical processes for solving problems and making decisions in a complex environment
• Ability to effectively reflect on own practices for ongoing learning and development
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
• Respect for the values and ethos of Depaul and its founding partners.
Desirable
• Experience of managing a staff team across dispersed sites.
• Initiating a new service
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Thank you!
Hours: A minimum of three days per week up to full time
Contract: Permanent
Location: Home-based with occasional travel to our office in Vauxhall, London (approximately four times per year), occasional travel to visit projects and approximately two overnight stays per year
Reports to: Head of Marketing, Communications and Fundraising.
About Housing Justice
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. We welcome applications from all sections of the community and recognise the value of lived experience of homelessness.
About your role
This is an exciting opportunity for a skilled Fundraising Co-ordinator to join the Marketing, Communications and Fundraising team at Housing Justice.As Fundraising Co-ordinator, you will identify both statutory and grant funding opportunities to fund our projects, and craft compelling bids and proposals that clearly articulate our vision, services, and value to commissioners and funders. You will also be responsible for applying for relevant accreditations to support your applications and will have experience of building corporate partnerships.
Please note that we do not accept CVs or applications that are not submitted using our standard application form..
The client requests no contact from agencies or media sales.
Thank you!
Do you have a passion for supporting people to rebuild their lives?
About the role
We are looking for a Recovery Worker to join our excellent team in Hounslow. As the successful candidate you will have a passion for supporting some of the most vulnerable individuals in the borough, supporting residents around their strengths and aspirations.
The Hounslow LIFE service is a large multi-site service that has a staff team of 32 supporting 86 clients, covering specialisms such as Homelessness, Substance Use and Mental Health.
In the role of Recovery Support Worker, you will be working with our clients on their road to recovery, aiding clients to gain the necessary skills to move on from our services and into suitable accommodation. You will assist a caseload of clients, supporting them to maintain independence in the community, build on their skills for employment, manage their own health needs, and look towards a brighter future. You will also have some housing management responsibilities as part of ensuring we deliver safe, high quality services.
Please note, due to the needs of all our services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays, and the role will be service based with no home working.
About you
To succeed in this highly rewarding role you would benefit if you:
- Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
- Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
- Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues.
- Be committed to our Recovery Ethos.
However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 11 March 2026
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.