291 Development director jobs

This is an exciting new role which will be integral to the organisation. Working closely with grant applicants, being primarily NHS Trust teams, the role will oversee and take ownership of the Charity’s grant-making process. The role will have responsibility for ensuring a robust grant management framework is set up and enforced across the organisation. The role will primarily focus on the pre-award stage of the grant life cycle, and work closely with the Charity’s Research and Impact Manager who will focus on the post-award stage of the grant life cycle.

This role requires a proactive individual with excellent communication and organisational skills, who thrives in a fast-paced environment and can manage multiple priorities at once. The postholder will be expected to build effective relationships with clinical, research and corporate teams across the Trust and develop a strong understanding of the projects and services for which charitable funding is sought.

The individual will need strong relationship building skills and the ability to work effectively with teams under pressure. The role would suit an experienced grants professional who can help set up future-proofed systems and processes with potential scope for expansion in the future.

WHY THE CHRISTIE CHARITY?

If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the Northwest, this role could be for you.

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation. This is an exciting time to join The Christie Charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.

We are an independent charity and everything we do is geared to supporting the renowned Christie hospital to ensure that cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide enhanced services over and above what the NHS funds.

The Christie Charity operates from the same campus as The Christie NHS Foundation Trust.

Terms and Conditions

Job title: Advocate South London Women’s Hubs

Reports to: Programme Manager – South London Women’s Hubs

Direct reports: N/A 

Start date: TBC – subject to successful MOJ vetting

Salary: £31,173 per annum (inclusive of £3,990 Southeast weighting) 

Working hours: Full time – 35 hours per week 

Contract: Fixed Term until 31 March 2027 (with the possibility of extension, subject to funding)

Location: Across South London 
 

Job Purpose

To deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. 

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women across the South London boroughs. 
 

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy and emotional and practical support to women in contact with, or at risk of being in contact with the criminal justice system

2. Development and maintenance of professional relations in prison and the community 

3. Ensure clear, timely and effective communication and record keeping 

4. Proactively seek to develop your personal and professional practice, and contribute to wider organisational development

5. Contribute to building a feminist leadership culture and positive working environment for Women in Prison 

Please download recruitment pack for the full job description

Are you passionate about helping us to build an advice service ready for the future?

We’re looking for an experienced and people-focused Chief Operating Officer to help lead Citizens Advice South West Surrey through its next stage of development.

As our second-in-command, you’ll work closely with our Chief Officer, trustees and leadership team. You’ll lead our day-to-day operations, oversee service delivery, people, transformation and corporate services and help turn our strategy into practical results.

It’s an important time to join us. Demand for advice is increasing, resources are under pressure and the world around us is changing quickly. We’re looking for someone who can help us adapt while keeping people, quality and our purpose at the heart of what we do.

You’ll be an experienced senior leader who can bring people with you, lead change, make sound decisions and build strong relationships. You’ll be collaborative, approachable and committed to creating an inclusive organisation where staff and volunteers can do their best work.

You don’t need to have worked for Citizens Advice before. Experience of transformation or working in the charity, public, advice, health, housing or community sectors would be welcome, but isn’t essential.

If you care about people, enjoy making organisations work better and want your leadership to make a difference in your community, we’d like to hear from you.

Citizens Advice South West Surrey welcomes applications from people with diverse backgrounds and experiences. We’re committed to equity, diversity and inclusion in how we work and how we recruit.

Please read the Job Pack to find out more about the role and about CASWS and the benefits of working with us.

To apply, please email a completed application form with a cover letter, setting out your suitability for the role, including how you meet the first three, ‘essential criteria’ under the ‘person specification‘ (in the job pack).

Are you an experienced HR leader who is passionate about creating high-performing, inclusive workplaces where people can thrive?

I am working exclusively with St Giles Trust who are a UK charity that supports people facing poverty, exploitation, violence, homelessness, and involvement with the criminal justice system. Using staff with lived experience, they help individuals overcome challenges, build resilience, and create positive futures through tailored support, advice, training, and employment opportunities. Their mission is to ensure that everyone has the opportunity to succeed, regardless of their background or circumstances.

At St Giles Trust, people are at the heart of everything they do. They are looking for an exceptional Head of People Business Partnering to play a pivotal role in shaping our people agenda, partnering with senior leaders across the organisation to build an inclusive culture where colleagues feel supported, empowered and able to perform at their best.

This is an exciting 12 month fixed term opportunity to lead our People Business Partnering team and drive strategic people initiatives across a national organisation with a strong social purpose. Working closely with the Director of People and Culture, you will combine strategic thinking with hands-on leadership, helping their leaders navigate change, develop their teams and deliver excellent people outcomes across the employee lifecycle.

The Head of People Business Partnering role is a part-time position, 4-days per week (28 hours) paying £44,000 pro rata (£55,000 FTE). You will be able to work on a flexible hybrid basis with some national travel. The charity’s London office is located in Camberwell, South East London. The role manages a team of two direct reports and four indirect reports. Some of the key responsibilities include:

• Leading and developing the People Business Partnering team, ensuring a responsive, customer-focused service that supports colleagues throughout the employee lifecycle.
• Partnering with senior leaders to develop people strategies that align with organisational priorities, including workforce planning, organisational design and succession planning.
• Developing and embedding a strategic approach to recruitment and retention, helping St Giles Trust attract and retain talented people.
• Providing expert advice on complex employee relations matters, including discipline, grievance and organisational change.
• Supporting leaders through restructures, TUPE, redundancies and wider change programmes, ensuring a consistent and collaborative approach.
• Leading the governance of job evaluation processes and maintaining accurate job descriptions and people records.
• Working with colleagues across the wider People team to develop and deliver innovative people initiatives, policies and practices.
• Managing key contracts, budgets and external partnerships, including employment law support, occupational health and employee assistance services.
• Using data, external trends and best practice to continually improve our people services and support the delivery of our organisational strategy.

This is a fantastic opportunity for an experienced HR professional with a strong background in strategic business partnering and leading high-performing teams. You will have excellent knowledge of employment law, experience advising on complex employee relations cases, TUPE and be confident influencing senior stakeholders. Ideally, you will be CIPD qualified or have equivalent experience with evidence of continuous professional development.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be DBS Checked.

The interview process will consist of two stages, with the aim to have someone in post by the 26th October 2026.

Apply now and help shape the future of an organisation with a great purpose and mission.

Head of People, Culture & Learning Women's EnvironmentalCharity

£50,798 pro rata | Initial 6-Month FTC | 35 hours per week | Hybrid, with remote working considered

Immediate start required. Please note that CVs will be reviewed and submitted on a rolling basis, therefore early applications are strongly encouraged.

Are you an experienced HR professional looking for an opportunity to combine your people expertise with meaningful, purpose-driven work?

Our client is a pioneering environmental charity working at the intersection of women, health, equity and environmental justice. Through an intersectional feminist approach, they support communities to take climate action, amplify underrepresented voices and drive systemic change.

This is a rare opportunity to join a respected, values-led organisation and play a key role in shaping its people, culture and learning agenda during an important period of organisational development.

Reporting to the Executive Director, you will become the senior people specialist and trusted adviser, providing expert guidance on employee relations, employment law, policy development, organisational culture and learning. Working closely with senior leaders and Trustees, you'll help strengthen people practice, build management capability and embed sustainable ways of working across the organisation.

Key Responsibilities

• Lead complex and sensitive employee relations matters.
• Provide expert employment law advice and guidance.
• Review, develop and implement people policies and processes.
• Coach and develop managers to confidently lead their teams.
• Drive organisational development, culture and leadership initiatives.
• Design and coordinate learning and development activity.
• Support senior leaders and Trustees with people-related governance and decision making.

About You We are keen to hear from experienced:

• Heads of People
• Senior HR Business Partners
• HR Consultants

You will bring:

• CIPD Level 7 qualification (or equivalent senior-level expertise).
• Significant experience in employment law and complex employee relations.
• Experience developing people policies, management capability and organisational culture.
• Strong stakeholder management, coaching and influencing skills.
• Excellent judgement, discretion and credibility.
• A commitment to equity, inclusion and values-led working.
• Availability to start at short notice and commit to an initial six-month contract, with potential for extension.

Why Join?

• Join an organisation at the forefront of environmental and social justice.
• Shape a newly created senior people role with genuine influence.
• Partner directly with senior leaders and Trustees.
• Help build lasting capability, culture and organisational impact.
• Flexible hybrid working, with remote working considered.
• Potential for the contract to be extended beyond the initial six-month term.

Please reply to this advert for further details.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Special Events Manager (Maternity Cover)

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Special Events Manager, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to create strong relationships with donors, sponsors, volunteers and team memeber? 
• Can you think outside the box and develop unique event concepts and fundraising ideas?
• Do you have 3-5 years experience in event planning, fundraising or a related field?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack below. 

If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 11th September 2026 

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Terms and Conditions
Job title: Link Worker (Prison)
Reports to: Service Manager (Prison)
Direct reports: N/A
Start date: TBC – subject to successful MOJ prison vetting
Salary: £27,183 per annum
Working hours: Full time – 35 hours per week
Contract: Permanent
Location: HMP Bronzefield, HMP Downview, and HMP Send

Job Purpose
The primary purpose of this role is to work with women in custody, including on remand, preparing 
them for, and connecting them with vital community support services on, release.

Key Responsibility Areas
1. Provide high-quality, trauma-responsive advocacy support both in prison and the community, 
to women on remand in HMP Bronzefield, HMP Downview, and HMP Send.
2. Development and maintenance of professional relations in prison and the community.
3. Ensure clear, timely and effective communication and record keeping.
4. Proactively seek to develop your personal and professional practice and contribute to wider 
organisational development.
5. Contribute to building a feminist leadership culture and positive working environment for 
Women in Prison.

For the full job description, please see the Recruitment Pack

Can you confidently defend high-stakes assessment decisions to regulators, clinicians and exam boards?

Are you passionate about ensuring professional examinations remain valid, robust and grounded in assessment best practice?

TPP Recruitment is supporting a prestigious professional membership and awarding organisation to recruit a Head of Assessment, to provide strategic leadership for high-stakes professional examinations within a healthcare setting.

Working closely with senior clinical stakeholders, examination boards and regulatory bodies, you will lead the assessment agenda, ensuring examinations remain valid, robust, evidence-based and fit for purpose. The role combines assessment leadership, quality assurance, regulatory engagement and team management, offering significant influence across the organisation's assessment strategy and future development.

Salary: £68,280 per annum
Employment type: Permanent
Working arrangements: Hybrid – minimum of 4 days per month office based (London)
Working pattern: Full‑time, 35 hours per week
Other benefits:

• Opportunity to shape the future of high-profile healthcare assessments
• Work alongside senior clinical experts and respected leaders within the sector
• Excellent opportunities for professional development and sector influence

About the Organisation

Our client is a highly respected professional body that champions excellence in education, training, assessment and professional standards. Their examinations play a vital role in supporting professional progression and maintaining high standards within healthcare practice.

The organisation is committed to collaboration, respect and excellence, creating an inclusive environment where expertise, innovation and continuous improvement are valued.

About the Role

As Head of Assessment, you will act as the organisation's lead assessment professional, providing expert leadership across assessment design, quality assurance, standard setting, examiner development and regulatory compliance.

You will work closely with senior internal and external stakeholders, including examination boards, committees, clinicians and regulators, ensuring assessment programmes reflect current best practice and are supported by robust quality assurance processes.

Key Responsibilities

• Leading the strategic development and continuous improvement of assessment activities
• Overseeing assessment design, development and review processes
• Maintaining and enhancing quality assurance frameworks across examinations
• Leading standard setting and result determination processes
• Ensuring compliance with relevant regulatory and professional requirements
• Building strong relationships with clinicians, subject matter experts and external stakeholders
• Leading assessment-related change initiatives and innovation
• Monitoring developments in assessment practice and implementing evidence-based improvements
• Presenting proposals, reports and recommendations to committees, boards and governance groups
• Managing and developing a specialist assessment team
• Contributing to wider organisational strategy and business planning
• Deputising for the Director of Examinations when required

Skills / Experience Required

• Significant experience leading assessment activities within a professional, educational or regulatory environment
• Expertise in assessment design and development
• Experience implementing and overseeing assessment quality assurance processes
• Knowledge of standard setting, assessment validity and defensibility
• Previous experience leading and developing teams
• Strong stakeholder management, influencing and relationship-building skills
• The ability to communicate complex assessment concepts to a range of audiences
• Strong project and programme management capability
• Excellent analytical and problem-solving skills
• A commitment to equality, diversity and inclusion

To Apply

• Please submit your CV together with a cover letter outlining your suitability for the role.

Deadline

• Monday 21st September 2026, 9am

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The role

Lead the growth and delivery of Cruse's External Training & Consultancy programme, combining business development, customer relationship management, and delivery oversight to make Cruse the leading provider of bereavement training in England, Wales and Northern Ireland.

You will be responsible for managing our external training programme. The programme has been delivering high-quality grief and bereavement training to over 370 external organisations and thousands of individuals for the past ten years. This role will be responsible for sourcing, planning and managing customer engagements, and ensuring Cruse is the leading training provider for loss and bereavement in England, Wales and Northern Ireland.

You will be responsible for developing a sales and marketing strategy, targeting relevant organisations and selling our training products. You will be overseeing the organisation of training sessions and then handing over to one of our trainers to deliver the sessions, providing support where needed, monitoring and acting on feedback, and always ensuring a consistently high standard of customer service.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.  Please note that if your application does not include both a CV and covering letter, it may not be considered.

The closing date for applications is 16 September 2026 with interview taking place week commencing the 28th September 2026. We reserve the right to close the advert early as suitable candidates apply.

Please be advised that if you do not hear from us by 28 September 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Global Communications Lead

Contract type: 12 months Fixed term, Full time, 35 hours per week.

Location: This role may be based in one of our WaterAid member offices, London, United Kingdom or Stockholm, Sweden, subject to right to work eligibility in the respective countries. 
 
If UK-based, a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person 

Salary and Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below: 

UK: GBP £61,645 per annum with excellent benefits* 
Sweden: SEK 49,000 – 60,000 per annum with excellent benefits. 

*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

This role sits at the heart of WaterAid's global communications and fundraising collaboration, connecting colleagues across the federation rather than belonging to a single team. Working with communications, fundraising and advocacy colleagues across WaterAid's members, regional hubs, country programmes and International Secretariat, the role helps strengthen alignment to support fundraising growth, audience engagement and brand visibility across markets.

About the role

As our Global Communications Lead, you will lead the development and delivery of the global communications plan in support of the global fundraising strategy, working closely with communications, fundraising, advocacy, policy, programme and federation colleagues to drive sustainable change. 

In this role, you will:

• Lead the development and delivery of a joined-up global communications plan that supports fundraising growth, audience engagement and brand visibility across the federation.
• Develop and maintain a rolling 12-month global communications opportunities calendar, helping markets maximise the impact of campaigns, fundraising moments and media opportunities.
• Develop shared communications assets, toolkits, narratives and planning resources that reduce duplication and support more effective delivery across markets.
• Coordinate communications engagement across the federation, including shaping input into the Global Communications and Fundraising Executive and improving information flow between relevant global forums.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Demonstrable experience working in global communications in the not-for-profit sector, with the ability to align stakeholders across cultures, locations and backgrounds to build trust and momentum.
• Experience developing integrated global communications strategies and turning them into clear, deliverable plans with monitoring and reporting.
• Strong insight-led decision making, using data, performance metrics and trend analysis to shape narratives, drive continuous improvement and make sound calls.
• Excellent planning, prioritisation and project leadership skills across multiple workstreams, deadlines and dependencies in a matrix or complex environment, with an agile, solution-focused approach.

Although not essential, we’d prefer you to have:

• Ability to flex working hours to ease time zone challenges.
• Experience working on global marketing
• Understanding of emerging AI tools and their application in communications.

Closing date: Applications close 12:00 PM UK time on Monday 7th September 2026 Interviews are expected to take place the week commencing 14th September.

How to apply: Click Apply to upload your CV only and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Our benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process (or you may choose to insert your specific country’s benefits here) 

Our People Promise 

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities 

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. 

Safeguarding 

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). 

Together, we’ll change the world through water.

Join us and be part of the change!

REPORTING TO: Director of Front-line Services

PURPOSE OF POSITION

The Quality Assurance Manager is a blended leadership role combining strategic quality assurance, performance oversight, service management and practice development.

The role is split broadly between focused on quality assurance, data-led improvement and performance oversight, and two days focused on service management, practice leadership and frontline improvement activity.

The postholder will lead the development and delivery of a strong quality assurance framework across support services, ensuring that practice, performance and service delivery are safe, effective, person-centred and aligned with contractual, regulatory and organisational standards.

Alongside this, the postholder will remain closely connected to frontline delivery through service management responsibilities and practice development leadership, particularly within Housing First and complex-needs services. This makes the role ideal for someone who enjoys combining strategic oversight, data insight, operational leadership and the development of high-quality, trauma-informed support practice.

What makes this role different

A distinctive role for someone who wants strategic influence while staying close to frontline practice. You will help shape quality, use evidence, support staff, strengthen resident outcomes and join an organisation committed to compassion, collaboration, inclusion, growth, learning and resident voice.

• Make a visible impact: use quality assurance, data and learning to drive practical improvements that strengthen services for residents and staff.

• Enjoy variety and influence work across performance oversight, service management and practice development, with scope to shape systems, standards and ways of working.

• Stay close to practice: remain connected to frontline delivery while helping embed trauma-informed, person-centred and psychologically informed approaches.

RESPONSIBILITIES & ACCOUNTABILITIES

Key Responsibilities

• Quality assurance and improvement: Lead the quality assurance function across support services, coordinating audits, quality checks, case file reviews, service reviews and improvement plans. Turn findings into practical actions that strengthen safety, consistency, resident experience, safeguarding, support planning and trauma-informed practice. Work with managers to embed learning, monitor progress and evidence improvement against internal and external standards.

• Performance oversight and reporting: Monitor performance against contractual, regulatory and organisational standards, including service outcomes, compliance requirements, safeguarding expectations and commissioner reporting. Identify risks, gaps, trends and good practice, escalating concerns and supporting corrective action where needed. Produce clear, evidence-based reports and briefings for senior leaders, governance meetings, commissioners and external stakeholders.

• Data, insight and systems: Use performance, safeguarding, complaints, incidents, resident feedback, outcomes and quality data to identify service strengths, pressures and improvement priorities. Maintain and improve reporting systems, including InForm, so information is accurate, consistent and useful. Analyse patterns, support decision-making and make practical recommendations that improve quality, accountability and resident outcomes.

• Information retrieval and STAIRs requests: Act as QA Manager lead for information retrieval relating to STAIRs requests, including triaging scope, gathering internal and contractor records, coordinating redaction and drafting responses within regulatory timeframes.

• Service and support management: Provide hands-on support management across frontline services, including Housing First improvement activity, Hope Street and St Mungo’s contracts, team rota management and the Support Manager on-call rota. Support managers and teams to manage risk, strengthen case accountability and recording, and deliver consistent, high-quality support to residents with complex needs.

• Practice development: Embed person-centred, trauma-informed and psychologically informed practice across support services. Develop practical tools, guidance, quality forums, workshops and reflective learning that help staff apply policy, improve support planning, strengthen safeguarding and promote consistent resident-centred practice.

• Resident voice and accountability: Strengthen resident engagement, feedback and involvement so resident experience informs service design, quality assurance, learning and improvement.

• People management and collaboration: Line manage agreed roles, including the Impact Specialist and Resident Engagement Specialist, supporting clear objectives, accountability, development and collaborative working across services.

• General duties: Attend key directorate, management, planning, quality and performance meetings; work flexibly across organisational priorities; and undertake other reasonable duties within the scope of the role.

PERSON SPECIFICATION

Assessment will be through application, interview and, where relevant, a practical assessment

Quality assurance: Experience delivering quality frameworks, audits, case file reviews, standards and improvement plans that strengthen safe, consistent, person-centred and trauma-informed practice. Able to lead improvement activity, influence managers and turn findings into sustained service change.

Performance and reporting: Able to monitor contractual, regulatory and organisational standards; identify risks, gaps, trends and good practice; and produce clear reports for leaders, governance forums and commissioners.

Data, insight and systems: Strong analytical skills and confidence using performance, safeguarding, complaints, incidents, outcomes and resident feedback data to identify patterns, support decisions and improve services. Experience using resident feedback, consultation or involvement activity to inform quality assurance, service design and improvement, including through InForm or similar systems.

Information governance: Understands confidentiality, record handling and information governance. Able to triage STAIRs requests, gather internal/contractor records, support redaction and draft timely responses.

Support management and practice: Experience supporting people experiencing homelessness or rough sleeping with complex needs. Able to support managers, manage risk, strengthen recording and embed person-centred, trauma-informed, psychologically informed and anti-discriminatory practice.

Safeguarding and risk: Sound knowledge of adult safeguarding, risk assessment, MARAC processes and safe information sharing with vulnerable adults.

Communication and values: Strong written, verbal and facilitation skills; collaborative, organised, accurate and resilient, with commitment to compassion, collaboration, inclusion and growth.

Appointment is subject to DBS check and right to work in the UK

Job summary including context 
Young Women’s Trust champions young women on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes. We tackle sexism and misogyny, with and for anyone who has experienced this.  

We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a thousands-strong network to support each other, build their self-belief, and have their voices heard. We work with young women and anyone who experiences misogyny and sexism to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change.  

These are not easy times to be a young woman. The rights and freedoms previous generations fought for can feel up for grabs – sexism is growing louder, online abuse is on the rise, and too many young women are still held back by low pay, insecure work and unequal caring responsibilities. At Young Women's Trust, we believe it doesn't have to be this way, and we're growing our fundraising ambition to match the scale of the challenge. 

You will lead a newly united fundraising programme that has brought together corporate partnerships, major donors, and trusts & foundations - an area that already contributes over 80% of our fundraised income. You'll strengthen existing relationships and secure new partnerships to support our mission: creating a more equal world of work and increasing young women's incomes. 

EDI statement and sense of flexible working and workplace culture 
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from racially minoritised candidates. We use positive action under section 159 of the Equality Act in relation to race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the racially minoritised candidate in order to diversify our staff team. 

You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work. 

We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have. 

Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home. 

We offer: 

• 27 days annual leave plus bank holidays – rising annually to a maximum of 30 days
• Enhanced parental leave irrespective of length of service 
  • Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks statutory maternity Pay, 13 weeks unpaid 
• 2 annual wellbeing days
• Employee Assistance Programme 
• Learning and development budget 
• Flexible working which is fully embedded in our working culture

You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants. 

Deadline to apply: 9am Monday 14th September.
Interview dates: 16th, 17th September

KEY INFORMATION

Location: Bristol, Newcastle, Nottingham, Manchester or London

Hours: 37.5 hours

Start date: We will work with notice periods

Duration: Permanent

Salary: £35,175 - £40,675 per annum if based in Bristol, Newcastle, Nottingham or Manchester. £37,905 - £43,405 per annum if based in London

Application deadline:Thursday 10th September, 11:55pm

Application Process: written applications > assessment centre (interview & written task)

ROLE SUMMARY

upReach is seeking to hire an Organisational Initiatives and Governance Manager. This is an exciting opportunity to work directly with upReach’s Senior Leadership Team (SLT) on strategic projects, internal communication, governance, and other internal and external initiatives.

The role will provide direct support to the SLT, building their capacity and enabling the charity to continue to grow and increase its impact. They will support the collection of key data for strategic decision making and take responsibility for regular and accurate reporting to our Boards, whilst also leading on the planning and delivery of several key projects. Projects they work on will include exploring how to best to deliver on upReach’s national development, and coordinating the cohesive delivery of work that falls under the umbrella of our ‘Double Benefit’ approach.

Whilst Governance and the support provided to the SLT will remain consistent in this role, organisational initiatives will change over time, depending on where it is agreed with the SLT that the ROI is greatest and can best achieve upReach’s overarching mission.

CORE RESPONSIBILITIES

The Organisational Initiatives and Governance Manager will report to the Director of People and Strategy and work on initiatives and projects that the SLT believe will help us to best achieve our mission. In addition to this, the Organisational Initiatives and Governance Manager will also work closely with the SLT to provide governance and operational support. This will include coordinating with Trustees to organise the yearly calendar of governance events and preparing papers for Trustees, Advisory Board and Services meetings, including the Annual Report. 

This role will require influencing and collaboration in order to deliver upReach’s mission through a range of stakeholders across the team.

Core responsibilities will include: 

1) Strategic Projects & Organisational Initiatives

• Be the operational driver of organisational initiatives, as agreed on by SLT, that have an impact on the success of upReach’s mission and our impact on Associates across the country. 

  • Projects may be outward facing or operational in scope, depending on what is deemed to be of most importance at the time. They may also be at different stages in their life cycle, and as such, the role may require initial exploration phases, creation of implementation plans and the coordination of different teams to complete and assess success, as required by the specific initiative.

• Attending meetings and following up with key stakeholders to ensure the completion of relevant projects to a high standard.

• Collaborating with a variety of stakeholders to gather and report key information, along with recommendations, to the SLT or other senior managers.

2) Governance & Leadership Support

• Preparing papers and required documents for Trustees, Advisory Board and Services meetings, including the yearly Annual Report. 

• This may also include supporting internal communications and calendar management for the SLT (for example, organising the yearly governance calendar). 

3) National Development & Expansion

• Be the champion for upReach’s national development strategy, ensuring there is understanding and buy-in across the team regarding the importance of upReach’s growth outside of London with respect to social mobility coldspots and existing regional presence and tracking OKRs related to this.

• Drive plans regarding how best upReach can expand its work in Scotland. Having recently successfully registered as a Scottish charity we are exploring what expansion could and should look like, and this role will work on the practicalities regarding how upReach can sustainably support more students in Scotland. Pending approval of plans from the SLT and Board, the role would lead on enacting the agreed upon approach.

  • Liaison with relevant departments to collaborate on prospect fundraising, university and employer partnerships, as well as student attraction and onboarding activities, will be required as part of this initiative. 

4) Double Benefit Approach

• Have oversight of a cohesive, deliberate programme of Double Benefit effective practice at upReach, working across teams to do so. This will include:

  • Supporting the Events team in the creation of the agenda and delivery of the annual Championing Change event in collaboration with Bank of America, bringing together employers across industries to promote inclusion and social mobility.

  • Support work on policy being led by the Marketing and Communications Team to ensure it is cohesive with our wider Double Benefit approach.

  • Coordinating with the Partnerships team regarding use of our Employer Engagement Toolkit and any bespoke consultancy or training requested. 

This role will also provide line management for 1-2 members of our Future Charity Leaders Programme one day per week, as they work on a six month ‘rotation’ in the areas described above. 

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role, especially given the nature of this role to work on a range of projects and initiatives. As such, the job description aims to provide an overview of your remit and core responsibilities.

EXPERIENCE

To be successful, it is anticipated that you would have experience:

• Working in a project management role, ideally within a charity

• Working with a variety of stakeholders and a demonstrated ability to influence and coordinate with different teams

• Researching and the ability to create a business case based on the research results

• Creating project plans and completing end to end project work

• Working in a fast-paced environment and working independently

Previous experience working in charity governance or supporting senior leaders would be desirable, but is not essential. 

COMPETENCIES

upReach have created a Behaviours and Competency Framework to ensure the team have full visibility on the key capabilities required for effective performance, how these connect to our organisational values, and the level required for each band within the organisation. We would expect this role to be demonstrating mainly level 3 competencies, with some level 4 competencies displayed.

Below you will find a detailed summary of the key attributes required:

Essential skills and competency level:

• Motivation – 3

• Leadership – 3

• Continuous improvement – 3

• Planning and organising – 4

• Problem solving and decision making – 3

• Innovative – 3

• Management – 3

• Commitment to social mobility – 4

• Communication – 3

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working

• Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.

• Birthday leave and volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes.

• Monthly socials

• Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days

• Summer Hours (early Friday finishes from June to Aug)

• Personal Development Budget, activated after 6 months in the role

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

  • (Im)Migrants Network 

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close on: Thursday 10th September 2026, 11:55pm

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

About the role

As Head of Research and Evaluation, you will be responsible for the development and delivery of our research and evaluation strategies. This work will help us to understand and provide insight into the challenges and difficulties faced by families with disabled children, the quality of services we provide and the difference our support makes for the families we serve.

You will ensure that the voice of families is at the centre of our research and evaluation approach to help shape existing and new programmes and services, and our policy and public affairs work.

If you join us, you’ll be:

• Leading the continued development and implementation of Family Fund’s research and evaluation strategies.
• Developing and overseeing our evaluation and service quality frameworks, including our Theory of Change outcomes measurement framework.
• Championing the ‘voice of families’, embedding their lived experience at the heart of our research.
• Managing and delivering high-quality research and evaluation projects/initiatives.
• Producing accessible, engaging, and impactful research outputs for a variety of audiences.
• Promoting the use of innovative and participatory research methodologies.
• Presenting and disseminating research findings internally and externally, including at events, conferences, and through publications.
• Developing and maintaining strong relationships with stakeholders and representing Family Fund in strategic research partnerships, networks, and advisory forums.
• Commissioning external research and evaluation where appropriate, ensuring quality, value for money.
• Maintaining oversight of the team’s input to government/ funder reporting, ensuring timely and accurate submissions aligned to contractual and organisational requirements.
• Providing visible, hands-on leadership and line management to the Research and Evaluation Team.

About you

For this role you will need to have experience in developing and managing research and evaluation strategies, frameworks, activities and production of subsequent products. You will also need to have experience of working in partnership with other organisations, and of resource and budget management.

To be successful in this role, you will need excellent analytical skills as well as sound knowledge of quantitative and qualitative methodology and best practice through the research cycle. You will need to have good writing skills and an ability to communicate effectively with different audiences. You will also need to have the ability to interpret and present research in an accessible and engaging way.

You will be a self and team motivator with excellent communication skills, and the ability to develop and sustain positive relationships with a range of stakeholders. You will be pro-active and driven to succeed.  

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

Please read and download the job description. 

When you’re ready to apply, complete the online application and submit a CV and a covering letter.  Your letter will need to explain what skills and qualities you would bring to the team. 

Please note that the successful candidate will be required to complete pre-employment checks that meet the Baseline Personnel Security Standard.  This includes a right-to-work check, a basic check for unspent criminal convictions, and an employment history verification for the last three years.