Activities coordinator jobs

We are recruiting for a Senior Programme Co-ordinator.  The team at United Way UK is a passionate, friendly and collaborative group, committed to creating meaningful change in communities across the UK.

We value trust, strong teamwork, flexibility and reliability, and we work closely together to deliver programmes and partnerships that truly make a difference.

We have an exciting opportunity for a Programme Officer to join our small team. The role plays an important part in the planning and coordination of our core programmes and partnerships. The role is varied and would suit someone who is organised and confident in building relationships and working with a wide range of people. You will get to work with and present to corporate partners, charities and schools, travelling across the UK to ensure projects and events are delivered smoothly and professionally.

This role will help bring partners, charities and communities together to create practical, local impact across the UK.

What you will do:

• Help deliver programmes that create meaningful impact in communities across the UK.
• Work with charities, schools and corporate partners to coordinate volunteering projects, events and community activities.
• Support the growth and development of United Way UK’s core programmes, including Corporate Volunteering, Give Local, Reading Oasis and #DestinationDigital.
• Contribute to storytelling, impact reporting and communications that showcase the difference our programmes make.
• Be part of a small, collaborative team where your ideas, initiative and contribution will genuinely matter.

Day-to-Day Responsibilities

• Coordinate programme and project activities, ensuring delivery runs smoothly and to a high standard.
• Build positive relationships with corporate partners, charities, schools and community organisations.
• Support volunteering events and programme activity across the UK, including regular travel.
• Maintain programme trackers, records and budget information accurately and efficiently.
• Help create content for reports, presentations, social media and partner communications.

 What You’ll Need

• A highly professional approach with flexibility, reliability and initiative
• Experience supporting programmes, projects or events, ideally within the charity, education, community or CSR sectors.
• Strong organisational skills and the ability to manage multiple priorities at once.
• Confidence communicating with a wide range of people and building positive relationships.
• Good written communication skills, including drafting content for reports or communications.
• A proactive and hands-on approach, with the ability to work independently and as a strong team player
• Willingness to travel across the UK and attend meetings in London regularly.

Why Join Us

• We are a small, supportive and driven team committed to creating positive change across the UK.
• Work flexibly in a home-based role with regular travel and the opportunity to build relationships nationwide.
• Play a meaningful role in programmes that bring partners and communities together to create local impact.
• Work in a collaborative culture built on trust, strong teamwork, flexibility and shared values.

Role Responsibilities
Please see the attached job description for full details.

Project and Engagement Coordinator

Job Title: Project and Engagement Coordinator
Location: Shropshire and Telford & Wrekin / county-wide community-based role
Responsible to: Head of Operations and Service at Stay
Responsible for: Intensive Support Workers and associated delivery
Hours: 37.5 hours per week
Contract: Fixed term, linked to project funding
Salary: £37,774 pa
Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required

Job Purpose

The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin.

This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project.

A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective.

The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance.

Key Responsibilities

1. Project Coordination and Delivery

• Coordinate the day-to-day implementation of the Partners for Change project across the partnership.

· Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis.

• Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments.
• Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action.
• Work closely with partner organisations to support consistent and coordinated operational practice.
• Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer.
• Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership.

2. Line Management of Intensive Support Workers

· Provide direct line management to the Intensive Support Workers employed as part of the project.

· Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions.

• Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response.
• Monitor staff workload, performance, wellbeing and professional development.
• Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy.
• Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations.
• Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice.

· Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team.

• Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support.

3. Oversight of Outreach Delivery

• Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin.
• Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage.

· Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services.

• Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers.
• Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention.
• Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion.
• Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping.
• Provide additional support or escalation where cases are particularly complex, high risk or blocked.

4. Partnership Working and Multi-Agency Coordination

• Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders.
• Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups.
• Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies.
• Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums.
• Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred.
• Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients.

5. Monitoring, Data and Reporting

• Oversee the collection, recording and monitoring of project activity, outputs and outcomes.
• Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems.

· Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records.

• Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting.
• Contribute to reports for funders, managers, trustees and partnership governance arrangements as required.
• Monitor progress against targets and help identify where corrective action or additional support is needed.
• Support a culture of evidence-led delivery, accountability and continuous learning.

6. Client and Community Engagement

• Lead and support engagement activity that strengthens participation, trust, visibility and accessibility across the project.
• Help ensure that clients and people with lived experience have meaningful opportunities to inform service development and improvement.
• Support co-production approaches and feedback processes across the partnership.
• Facilitate or coordinate peer support activity, community engagement opportunities and other inclusive participation initiatives where appropriate.
• Promote awareness of the project and build positive local links that improve access to support and community connection.
• Help ensure that services are responsive to people who may be excluded, isolated or less likely to engage with traditional provision.

7. Service Development and Quality Improvement

• Contribute to the ongoing development and improvement of the project model and operational practice.
• Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement.
• Support consistency in standards, approaches and quality across partners where possible.
• Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working.
• Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership.
• Support innovation and practical problem solving in response to emerging needs or operational challenges.

8. Safeguarding, Risk and Compliance

• Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately.

· Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability.

• Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently.
• Promote safe working practice for staff delivering outreach in community settings and high-risk environments.
• Contribute to incident review, learning and service response where safeguarding or serious concerns arise.
• Maintain clear accountability, professional boundaries and lawful information handling at all times.

9. Communication and Representation

• Act as a professional and credible representative of the project and host organisation in meetings, networks and partnership settings.
• Communicate clearly and constructively with colleagues, clients, partners and stakeholders.
• Support internal and external communication relating to project activity, engagement and impact.
• Help ensure that information shared across the partnership is timely, accurate and useful for delivery.
• Contribute to presentations, briefings, updates and promotional materials as required.

General Duties

• Work at all times in line with the organisation’s mission, values, policies and procedures.
• Promote equality, diversity, dignity and inclusion in all aspects of the role.
• Undertake any other reasonable duties consistent with the nature and level of the post.
• Travel across Shropshire and Telford & Wrekin and work flexibly in response to project need.

Person Specification

Essential

• Experience of coordinating projects, services or multi-agency work in a housing, homelessness, community, health, social care or voluntary sector setting.
• Experience of supporting or managing staff in a frontline service environment.
• Experience of working with people who are homeless, at risk of homelessness, or affected by multiple disadvantage.

· Experience of working with people in crisis and those facing multiple disadvantage, including individuals who may be excluded from or unable to engage with mainstream services.

• Strong understanding of trauma-informed, person-centred and strengths-based practice.
• Experience of partnership working and building effective relationships across organisations and sectors.
• Ability to coordinate operational delivery, manage competing priorities and maintain oversight of multiple workstreams.
• Experience of case oversight, support planning, referrals, safeguarding and risk management.
• Experience of monitoring performance, maintaining records and contributing to reporting requirements.
• Strong organisational, communication and interpersonal skills.
• Ability to lead with clarity, empathy and accountability.
• Good IT and data management skills, including confidence using case management or monitoring systems.
• Ability to travel across the county and work flexibly as required.

Desirable

• Experience of managing outreach or community-based support services.
• Knowledge of homelessness systems, housing pathways and local authority processes.
• Experience of working within funded projects with outputs, outcomes and reporting requirements.
• Experience of co-production, peer support, service-user engagement or community engagement.
• Experience of using In-Form or similar client record / case management systems.
• Knowledge of the challenges affecting people with no recourse to public funds, substance use needs, mental health needs or neurodiversity.
• Full driving licence and access to transport, where required for the role.

Key Skills and Attributes

• Strong leadership and coordination skills
• Calm, organised and solution-focused approach
• Compassionate, professional and non-judgemental manner
• Ability to motivate, support and develop staff
• Strong partnership and relationship-building skills
• Commitment to high-quality, inclusive and trauma-informed practice

· Ability to engage effectively with people in crisis and those experiencing multiple disadvantage, including individuals who may face barriers to accessing mainstream services.

• Confidence in handling complexity, challenge and change
• Ability to balance strategic oversight with practical operational delivery

Additional Information

This role combines project coordination, staff management, partnership working and frontline service oversight. It requires a flexible, organised and relationship-based approach, with the ability to work across organisational boundaries and support both strategic delivery and day-to-day operational practice.

The postholder will be expected to work with people experiencing crisis, exclusion and multiple disadvantage, and to support staff working in complex community settings.

The role is subject to satisfactory references and an enhanced DBS check where required.

Do you want to provide critical systems and logistical support for our growing and ambitious education charity? The Finance and Operations Coordinator is responsible for managing our day-to-day financial systems, overseeing the running of our database and website, and providing administrative support for the general running of the organisation, including project managing our community and fundraising events. You will provide support to the Executive Director and other members of the team to ensure the smooth running of Teach for Tomorrow.

We are a small and passionate team that work on a hybrid model: your place of work should be within easy commuting distance from either London, Manchester, Coventry or Grantham.

Your Key Duties and Accountabilities

Finance Administration

• Place, track and process orders, invoices, expenses and financial transactions

• Maintain Quickbooks with all transactions, provide reports as required and maintain the interface between CiviCRM and Quickbooks

• Set up payments for authorisation in the bank account as required

• Generate contracts as required

• Maintain relationships with suppliers, venues and partners

• Manage the interface with the company pension provider and pensions regulator, making payments as required and ensuring all statutory obligations are met

Database, Website and Knowledge Management

• Maintain the organisation database and provide reports and information as required by team members

• Ensure that the website is up-to-date and upload new resources, information and news stories as required

• Monitor analytics relating to website and support the management of Search Engine Optimisation

• Ensure that the knowledge management system and processes are maintained, including website and database change logs

• Maintain the relationship with the website and database provider/sand ensure that the monthly retainer is monitored and reviewed

• Liaise with the Data Protection Officer to ensure that all statutory requirements are met in relation to data protection and UK GDPR

Operational Coordination and Administration

• Manage external vendor relationships, in particular - but not exclusively - website and database providers, HR and Health and Safety providers, Safeguarding support, IT support services, Accountant and Auditors, and memberships of organisations such as the National Council for Voluntary Organisations (NCVO)

• Maintain filing systems online and in hard copy (where required)

• Maintain policies and procedure documents, ensuring updates are made as required and updates are provided for reporting to board

• Be first point of contact for general enquiries and monitor all general communication channels

• Provide general administration support as required

Events 

• Work with the Chief Executive and other staff to ensure successful planning and execution of fundraising, cultivation, and stewardship events and all related activities. Responsibilities include: managing invitation process, tracking registrations and gifts, running and circulating reports

• Provide logistical support of the events on the day

Perform other related duties as required by position.

There will be an occasional requirement to work outside normal hours to support evening events – with a late start and late finish – but if this is expected, advance notice will be given.

Your Core Competencies - Essential

• Competency with technology, including Microsoft, Google and other software/tools (E)

• Specific experience of either working with a database (CiviCRM or similar) OR a finance management system (Quickbooks or similar) (E)

• Strong relationship-building skills and an ability to maintain relationships over time (E)

• Effective communication skills - in writing and orally (E)

• Ability to manage time and multiple tasks (E)

• Well-organised and detail-oriented (E)

• Ability to resolve most issues and tasks independently, escalating complex situations (E)

• Maintain a high level of confidentiality due to the nature of work (E)

• Commitment to the purpose of Teach for Tomorrow (E)

Your Knowledge, Education and Experience - Desireable

• Project management skills and experience (D)

• Specific experience of either working with both CiviCRM and Quickbooks (D)

Your Specialised Certifications

• None

Your Primary Contacts

• Interacts broadly with all staff and significant interactions outside the charity including customers, vendors, consultants, and others

Your People Management

• No direct people management responsibilities

Your Key Performance Indicators (KPIs)

• Database and Website are maintained and managed well

• Finance processes are followed and maintained

• Vendor relationships are well managed

• Policies and procedures, administration systems and knowledge management systems are up-to-date and well managed

• Event logistics are managed well

• Works in line with the organisational values

Why work at Teach for Tomorrow?

Our purpose is to create a better world - one classroom at a time. We believe in the power and potential of educators to inspire and transform the lives of young people by unlocking new levels of understanding, awareness and community mindedness so they are equipped to create a better future for everyone.

Having recently rebranded from Facing History and Ourselves UK, we are focused on driving growth and giving as many schools and teachers as possible the tools and content to empower their students to become engaged citizens whilst also excelling in their academic performance. We will be developing new ways to extend our reach and scale our work. The coordinator role will be key to the smooth running and success of our organisation, supporting the operational, financial and community-building efforts that underpin our work. 

Employees receive 24 days of paid annual leave and all bank holidays. We provide up to a 5% match on pension contributions and there is an Employee Support Scheme in place.

Teach for Tomorrow is an Equal Opportunity Employer and proudly values diversity. Based on the current profile of our workforce and our commitment to being a diverse and inclusive workplace, which we believe makes an organisation more effective, we particularly welcome applications from people from Black, Asian and Minority Ethnic backgrounds, people living with a disability and people from the LGBTQ+ community. All applications will be assessed based on the candidate’s skills and abilities in relation to the person specification.

Teach for Tomorrow is committed to processing your personal data fairly, lawfully and transparently in line with GDPR 2016.

Teach for Tomorrow is a registered charity, number 1103592.

Please note, applicants must have the right to work in the UK. Unfortunately, we are unable to sponsor visas at this time.

Application Instructions

Please send a full CV (no more than 2 sides of A4) and a covering letter / supporting statement (no more than 2 sides of A4) which outlines with clear examples how you meet the core competencies, skills and experience required. Please also complete the Equal Opportunities Form, which you will encounter as you click 'Apply Now'.

The closing date for applications is Monday 1 June at 10am. We reserve the right to close applications for this role early, so we encourage candidates to submit their applications as soon as possible.

Interviews are currently scheduled for Wednesday 10 June. If you are unavailable on this date, please let us know. This will not affect your selection. If shortlisted, we will offer an alternative date.

If you would like to have an informal conversation before applying, please get in touch via the Contact Page on our website or with the email in the attached pack and someone will contact you to set up a call. 

The Royal College of Radiologists (RCR) is seeking a highly organised and proactive Project Coordinator to join our growing AI team. This is an exciting opportunity to support work at the forefront of healthcare innovation helping the RCR lead the safe and effective adoption of artificial intelligence in radiology and oncology. If you’re curious, motivated, and ready to help drive impactful projects in the medical field, we’d love to hear from you.

What You’ll Do
Support our AI Programme

• Be the first point of contact for AI-related queries and stakeholders.
• Organise and support meetings with leading experts in healthcare AI.
• Coordinate events, maintain documentation, and track project progress.
• Help ensure the RCR remains a leading voice in healthcare AI.

Deliver High-Impact Data Projects

• Support the planning, delivery, and analysis of our annual workforce censuses.
• Maintain contact lists, track responses, and validate data.
• Assist with data visualisation and reporting (training provided).
• Help produce reports that influence media, government, and NHS workforce planning.

General Responsibilities

• Provide excellent customer service to internal and external stakeholders.
• Maintain accurate records and documentation.
• Draft correspondence and briefings.
• Uphold data protection and confidentiality standards.

What You’ll Need

• Proven experience in administration and project support.
• Confident using Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
• Excellent organisational and time management skills.
• Analytical mindset with attention to detail.
• Ability to work independently and collaboratively.
• Strong communication and relationship-building skills.
• Interest in AI, healthcare technology, or data analysis.
• Experience with Excel or Power BI.

Why Join Us?
This is more than just a coordination role — it’s a chance to be part of something meaningful. You’ll help shape the future of radiology and oncology, support doctors across the UK, and contribute to projects that make a real difference in patient care.

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

 Job Title: Volunteer Coordinator

Salary £26,734

Are you a people person and do you want to use your skills to help put nature into recovery in Gloucestershire? We are looking for an excellent communicator with experience of working with and coordinating volunteers to join our team.

You will be passionate about the natural world and supporting people to develop and utilise their skills, whilst also being a great team working and having excellent IT skills.

For full details please see the Job Description.

No agencies.

We aim to be an equal opportunity employer and are determined to ensure that no applicant or employee receives less favourable treatment.

Job Title: Events & Facilities Coordinator, St Swithuns

Duration: Permanent

Hours: 21.6 hours (0.6 FTE) hours net per week, to be worked over 3 to 4 days, including some weekend and evening work

Salary: £15,180 (£25,300 FTE) per annum, plus pension and benefits

Location:St Swithun’s Church, Worcester

About St Swithun’s, Worcester

St Swithun’s has undergone a multi-million-pound conservation and repair, followed by the very successful delivery of funded events and activities over the past few years. Following the conclusion of this funded period, we’re focused on keeping the doors of this fantastic and versatile space open for the community and external organisers.

Overall job purpose

The Site Coordinator will be solely responsible for delivering events at this stunning Grade I listed church. From the initial enquiry through to final delivery, they will oversee the planning and coordination of third-party hires, ensuring every detail is handled with care and precision while providing seamless and functional hires of this wonderful historical building. Working alone, the Site Coordinator will ensure there is continued access to the building for community groups and hirers, whilst overseeing all aspects of the day to day administration of the venue; This includes site operations, record keeping, event management, hire marketing and site presentation.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 9am on Monday 22nd June 2026. The familiarisation dates will be Friday 3rd and Monday 6th July 2026.

The interviews will take place in Worcester on Tuesday 7th July 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

About the role 
We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C. 

Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment. 

About you 
You will: 

• Be confident driving a van and travelling long distances 

• Have experience working with people affected by substance misuse 

• Have lived experience of hepatitis C, or experience supporting someone who has 

• Be reliable, compassionate, and well organised 

• Have good communication skills 

• Hold a clean driving licence (essential) 

What you’ll do 

• Recruit and support volunteer peers 

• Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services 

• Coordinate education sessions and community-based hepatitis C testing 

• Support people into hepatitis C treatment and ongoing care 

This role requires regular travel across Oxford & Thames Valley. 

How to apply 
The closing date for applications is midnight, 7th June 2026. 

Student groups, community building, and personal development are at the heart of the Activities Team and this role plays a key part in bringing those to life. You’ll join a passionate team supporting student groups, while delivering standout events across the year, including Freshers’ Fair and the Shadowing Scheme.

As the Activities Coordinator for events, you will help deliver Cambridge SU’s core events programme, working collaboratively with teams across the organisation. You’ll take ownership of our flagship events, leading on planning and delivery, while also supporting a wide range of smaller events run by colleagues and students.

At the centre of this role is Freshers’ Fair, our largest member engagement event which welcomes over 20,000 students and showcases the full breadth of opportunities available within the university community.

If you’re motivated by meaningful work in a student-led organisation that drives positive change, we’d love to hear from you.

For more information about the role and how to apply, please visit our website. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our Complex needs Service in Notting Hill.

Sounds great, what will I be doing?

To provide management support and advice to Group Facilitators, Volunteers, Social Work Students to help them develop their role in providing support to service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong understanding of the needs, perceptions and engagement barriers faced by African, Caribbean and Arabic-speaking communities experiencing mental health difficulties, including those who may be disengaged from services. You will have experience working directly with these communities, using co-production approaches that respect cultural needs and enable meaningful involvement and feedback. You will be confident managing services within budget, promoting equality, diversity and inclusion, and representing the organisation positively at external events through presentations and promotional activity. You will have excellent knowledge of mental health conditions, including signs, symptoms and treatments, with the ability to assess deteriorating mental health and take appropriate action. A strong working knowledge of housing, community care, mental health, health and safety, and welfare benefits legislation is essential, alongside the ability to use computer systems to produce accurate reports and monitor the quality of staff record-keeping to a high standard.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Students’ Unions are amazing membership organisations with unique structures and ever-changing leadership. The Student Communities Coordinator is a central part of the Student Activities and Communities department, working collectively to deliver UoGSU's work in engaging out student groups, societies and delivering events. 

The successful applicant will be passionate about supporting our members to create a sense of community. You will be enabled to lead on projects alongside playing an important role within a growing department of the SU engaging with our student community, societies and organising events within the University of Gloucestershire. 

To apply and see our full job pack, please visit our website. 

For an informal conversation, please visit our website. 

Important Dates

Closing Date: Thursday 18th June
Interview Dates: Week commencing 29th June 
Start Date: ASAP

Job Details

• Job Title: Student Events & Communities Coordinator
• Location: Across all of the main UoGSU sites, with a flexible working policy.
• Department: Student Communities
• Reports to: Student Activities & Communities Manager
• Salary: £24,600
• Contract Type: Full Time
• Hours: Full time, normally 9am-5pm. Some flexible hours required to meet demands of the Students’ Union.
• Working Days: Monday- Friday
• Benefits: 25 days holiday pro rata, contributory pension scheme available, excellent flexible working policy including some home working when appropriate.

Main purpose of the job

This role is a central part of the Student Activities and Communities Department, working collectively with colleagues to deliver UoGSU’s work in engaging our student groups, societies and delivering events. We expect this role to deliver an inclusive and engaging environment for all and support students to actively participate in student-led groups. The post holder will co-create events and activities which maximise student engagement and build sense of community at University.

Main duties and responsibilities

High quality student-led events

• Coordinate and working with others promote our student-led societies offer and other student groups within UOGSU.

• Develop, enhance and deliver an active calendar of student-led events.

• Work in collaboration with internal and external stakeholders with event planning, design and delivery of student-led events.

• Provide operational support at student-led events and activities.

• Assist in the planning of large-scale events such as Welcome, SU crew volunteering programme, our Varsity series and Student Awards.

• Support the UOGSU events programme. Be a point of contact for students, University staff, UOGSU staff who wish to utilise on-campus spaces for events, and to assist them in the planning and delivery of a successful event.

• Assist in risk mitigation for events, ensure up to date risk assessments are in place and health and safety guidelines are being followed.

• Act as a premise license holder if required (training provided if necessary).

• To have operational responsibility for SU social spaces including ensuring equipment is functional, that space usage is recorded and that the environments evolve with changing student demands.

Support for student groups

• Develop effective partnerships to facilitate involvement and engagement with our student groups and support them to develop their capacity to achieve their potential.

• Ensure our student groups are accessible and inclusive to all members.

• Ensure our database of student leaders and members of our societies are up to date.

• Effectively engage students and provide ongoing support and assistance where necessary.

• Organise regular meetings with our elected student leaders and committee members.

• Contribute and support the development of a training programme for student groups.

• Provide financial guidance to student groups and support where needed.

• Coordinate our student staff team to enable them to provide the most effective and efficient service to our members.

• Assist with coordinating and dealing with member discipline and complaints contributing to effective process development.

• Assist in risk mitigation for student groups, ensure up to date risk assessments are in place and health and safety guidelines are being followed.

• Support the priorities of the elected officers.

National sight loss charity, Retina UK is currently recruiting for a personable, motivated Senior Research Coordinator with experience in communicating science to a lay audience, who is educated to degree level in a biomedical or clinical science, and has excellent presentation and planning skills.

Key responsibilities will include ensuring effective communication of research into inherited sight loss, including the projects we fund, to our community, fundraisers, supporters and staff and measuring the impact of our research programme.

We are looking for an organised individual to support the delivery and growth of the mass participation events programme by providing high-quality stewardship to supporters and effective administrative support to the team. The role will contribute to achieving participant and income targets by ensuring an excellent supporter experience. 

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time. The mass participation events team is a group of forward thinking individuals who are looking for an organised and efficient individual to join their team.

Role Purpose

The Coordinator role provides high-quality operational, administrative and coordination support across central services ensuring process efficiency, excellent stakeholder engagement, accurate data management and seamless delivery of organisational activity.

 Key Responsibilities

 1. Operational & Administrative Support

 · Act as first point of contact for enquiries via phone, email, or digital platforms, providing accurate information and escalating where required.

· Manage shared inboxes and enquiry channels, ensuring timely, high-quality responses.

· Maintain accurate records in central relationship management (CRM) systems and specialist databases (e.g., qualifications, membership, orders).

· Support cyclical operational activities such as membership renewals, insurance processes, annual returns and coach qualification tracking.

· Support with provision of data for analysis and insight

· Administer internal systems including intranet content, document repositories and online resources.

· Support fulfilment or group orders in a timely manner, liaising with suppliers to maintain stock levels and ensuring high quality of customer care and support.

· Assist with planning and delivery of national events, training days, workshops and webinars, including coordination of attendees, materials and general logistics..

2. Project & Process Coordination

· Provide end-to-end project support to central teams, including scheduling, documentation, tracking and reporting.

· Assist in implementation and evaluation of processes, governance requirements, compliance tasks and ongoing operational improvements.

· Support onboarding processes (e.g., new groups and centres, coaches, volunteers) and support closures or transitions where relevant.

3. Stakeholder & Customer Service

· Deliver clear, professional guidance to groups, coaches, volunteers and the public on operational matters including governance, health & safety, training and policies.

· Identify themes in enquiries and provide feedback to enhance organisational guidance, processes and communication.

4. General

· Undertake such other duties as the line manager shall from time to time determine

· Demonstrate the values and cultural aspirations of RDA in all work.

· Ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities.

Person Specification

Essential

· Strong administrative and organisational skills with experience managing multiple priorities

· Excellent customer service and communication skills, including via phone, email and digital channels

· High attention to detail and accuracy, particularly in data handling

· Proven ability to deliver against deadlines and service standards

· High computer literacy, including MS Office 365 and CRM/databases

· Ability to use initiative, problem-solve and identify opportunities to improve processes

· Comfortable working in a busy, multi-functional team

· Empathy with RDA’s values, aims and approach

Desirable

· Experience supporting governance, compliance or operational procedures

· Experience with Salesforce, WordPress or other CRM/content systems

· Experience managing stock, orders, or supplier relationships

· Familiarity with training/qualification pathways or membership administration

· Experience working with volunteers or in a volunteer-led environment

· Understanding of disability, equestrian context or charity operations

Customer Experience Coordinator

Salary:
Living Onsite – £25,685 per annum (Band C, Level 3)
Living Offsite – £27,445 per annum (Band C, Level 3), inclusive of OLW

Location: Gilwell Park, Chingford, E4 7QW
Contract Type: Permanent
Working Hours: 35 hours per week, worked on a rota basis including weekends

About the Role

We’re looking for a proactive and customer-focused Customer Experience Coordinator to help create exceptional experiences for visitors at Gilwell Park. This is an exciting opportunity for someone who enjoys working in a fast-paced environment, building strong customer relationships, and supporting unforgettable outdoor adventures.

In this role, you’ll play a key part in understanding customer needs, guiding them towards the right experiences, and supporting centre teams to ensure every visit runs smoothly from booking through to aftercare.

Key Responsibilities

Customer Service & Bookings

• Deliver professional and friendly support across phone, email, live chat, and social media channels.
• Advise customers on suitable products, activities, and booking options tailored to their needs.
• Maintain high service standards in line with SLAs and brand expectations.
• Manage customer bookings from enquiry stage through to post-visit support.

Administration

• Process bookings, enquiries, and customer information using internal systems including SharePoint, Cinolla, and Zendesk.
• Handle payments, invoices, and other routine financial administration tasks.
• Support the conversion of enquiries into confirmed bookings.

Centre Support

• Assist in planning activity programmes suited to customer and group requirements.
• Work collaboratively with centre teams to ensure a seamless customer journey.
• Support operational procedures, compliance requirements, and safety checks.

About You

We’re looking for someone with:

• Previous experience delivering high-quality customer service.
• Experience within outdoor education, residential centres, hospitality, leisure, or a related sector.
• Strong interpersonal and communication skills, both written and verbal.
• Excellent organisational skills with strong attention to detail.
• The ability to manage multiple priorities while maintaining a positive customer experience.

Why Join Us?

This is a fantastic opportunity to join a passionate team dedicated to creating memorable experiences in a unique outdoor environment. You’ll gain valuable experience in customer engagement, operations, and adventure-based hospitality while working at one of the UK’s leading activity centres.

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary

For a full list of our benefits, click .

Closing date for applications: 23:59 on Sunday, 7th June 2026

Interviews will be held in person at Gilwell Park on Tuesday, 16th June 2026.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.