299 Hybrid Administration jobs

Location: London, hybrid (2 days per week on site, ideally Wednesday or Thursday)
Contract: Temporary, 6 months
Hours: Full-time, 37.5 hours per week
Pay: £24.75 per hour (+ £2.99 holiday pay) (£48,396 salaried equivalent)
Start Date: ASAP

Prospectus is delighted to be supporting our client, a well established international environmental charity, in the search for a temporary Senior Direct Marketing Executive.

This is an exciting opportunity for an experienced fundraising and communications professional to play a key role in delivering a major year-end fundraising appeal, providing a fantastic opportunity to utilise and refine your skills in an impactful organisation. Working closely with internal stakeholders, agencies, and freelancers, you'll lead direct mail activity while supporting wider multi-channel fundraising campaigns. 

Key Responsibilities:

• Lead the delivery of a major direct mail fundraising campaign.
• Manage campaign timelines, creative development and supplier relationships.
• Coordinate copywriters, designers, data briefs and production schedules.
• Support the planning and delivery of fundraising email campaigns.
• Monitor campaign performance and provide optimisation recommendations.
• Collaborate with fundraising, digital and data teams to deliver integrated campaigns.

Key Requirements:

• Recent, relevant experience in a similar role within a charitable or not-for-profit organisation, including experience delivering successful direct mail, email marketing, and supporter communications.
• Excellent interpersonal and communication skills, with the confidence to build strong stakeholder relationships.
• High level of organisation and attention to detail, with the ability to manage competing priorities and deadlines.
• Collaborative and proactive approach, with the capability to work both independently and in a team.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.

Interim Team Manager

Temporary Contract | 3-6 Months | ASAP Start
London | Field Based (4 Days per Week)
£19.23 - £20.88 per hour

I am currently recruiting for an experienced Interim Team Manager to join a well-established national charity on an initial 3-6 month temporary contract.
This is a hands-on management role supporting a face-to-face fundraising team across multiple London locations. The successful candidate will spend the majority of their time in the field, providing visible leadership, coaching and support to frontline staff who act as ambassadors for the charity.

This role would suit an experienced people manager who enjoys leading customer-facing teams, developing individuals and ensuring high standards of professionalism and supporter engagement are maintained.

The Role

• Spend approximately 3-4 days per week visiting teams across London sites and 1 day undertaking administrative duties
• Lead, motivate and support a field-based face-to-face fundraising team
• Provide coaching, mentoring and performance support to ensure team members are successful in their roles
• Handle challenging situations confidently and appropriately, taking action when needed
• Ensure policies, processes and governance requirements are followed consistently
• Promote a positive and supportive team culture
• Represent the organisation's values and ensure the team delivers a positive experience to supporters

About You

• Proven experience managing and developing teams within a customer-facing environment
• Strong people management, coaching and leadership skills
• Comfortable working across multiple locations and travelling throughout London on a regular basis
• Experience dealing with performance, wellbeing and employee relations matters
• Able to follow and implement policies, procedures and governance requirements
• Confident making decisions and addressing challenging situations professionally

Previous experience within face-to-face fundraising would be beneficial but is not essential. We are particularly interested in hearing from candidates who have successfully led frontline, customer service, membership, retail, outreach or other field-based teams.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

ABOUT THE ROLE

• Job Title: Services Co-ordinator
• Location: Hybrid - Minimum two days per week from Nottingham office. Remaining time can be home based, or office based.
• Salary: £27,000
• Permanent, 35 hours per week (permanent)
• Annual leave: 25 days per annum, incrementally increasing to 30 days with long service, plus an additional day off for your birthday, excluding bank holidays.

Looking to improve life after brain injury for the 150,000 people and their families admitted to hospital each year with a brain injury? Then why not join Headway as our Services Co-ordinator? In this role you will take the lead on vital Headway UK projects and work alongside colleagues in the wider Services Department to help support our key front-line services.  

WHAT YOU WILL DO:

As Services Coordinator, you will take the lead on three of Headway UK’s vital services. You will be responsible for processing applications to our Emergency Fund, which provides travel and accommodation grants to family members, to support them to be at the bedside of loved ones, when their family member is in hospital, after acquiring a brain injury. Your role will include making recommendations for funding, signposting applicants onto other organisations, keeping detailed records and producing basic financial reports to highlight the Emergency Funds’ position throughout the year.

You will also lead the annual renewal of the Headway UK’s Solicitor’s Directory, ensuring it remains a vital resource for those seeking specialist solicitors with experience in handling brain injury cases. 

You will support the delivery of Headway UK’s training programme through effective administrative support, including managing the training mailbox, responding to enquiries, distributing certificates, and liaising with delegates and associate trainers.

You will work alongside colleagues within the wider Services Department to provide exceptional administrative support

On occasion you will also be required to work with the Project Lead for Brain Injury Identity Cards and assist with processing Brain Injury Identity Card applications.

ABOUT YOU

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally as Services Co-Ordinator, you will:

• Have a passion for improving the quality of life for others, especially those with disabilities and long-term health conditions.
• Be able to communicate effectively and confidently to brain injury survivors, families, carers and staff within hospital settings
• Have exceptional administrative skills
• Strong attention to detail and able to consistently input accurate information into our CRM
• Have the ability to manage multiple tasks autonomously
• Be an active member of the Services Department and contribute to its culture

BENEFITS

As a staff member at Headway UK you’ll have access the following range of benefits;

Financial Security

• Competitive Salaries
• Pension - You’ll automatically be enrolled into the People’s Pension with Headway contributing between 3 – 6% dependant on your contributions  
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
• Opportunity to work from abroad, for up to four weeks a year (subject to approval)

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service, plus an additional day off for your birthday, excluding bank holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.  

ABOUT US 

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

EQUALITY, DIVERSITY AND INCLUSION

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Please don’t hesitate to drop us an email or give us a call if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

Next steps

Closing date: Midnight Wednesday 16 September.

Shortlisting date: Thursday 17 September. 

Interviews: thursday 24 September. 

Please click the links below to view the job description, person specification and notes of guidance. 

We are looking for a calm, resourceful and committed psychotherapist who has extensive experience in the field of mental health, to be our Clinical Director.  They will work alongside of the Operations Director, in a co-leadership role in running the organisation and in supporting our aims of providing affordable counselling and psychotherapy to the local community. They will need to be able to look outward and liaise with other local mental health services, providers and funders and also to look inwards at the structure and health of our growing team of practitioners and the needs and requirements of our client group.

Phoenix Therapy Practice opened in April 2019 and is a not for profit, Community Interest Company. We offer a wide range of psychological therapies to clients seeking help with mild, moderate, and severe mental health problems. Our aim is to provide high quality counselling and therapy at an affordable cost depending upon the circumstances of each individual client. Our community of over 55 practitioners work together to enhance the development of the service and the inter-relationships within the organization, through regular business meetings, process groups and reflective groups. We operate from our two practices at 2 Osmond Road, Hove and 14 St George’s Place, Brighton. Our income comes via room rental and grants. 

Purpose of Job:  To work with the Operations Director in the Co-Leadership of Phoenix Therapy Practice in its provision of services and its strategic consolidation and development. To take clinical responsibility for the therapeutic practice of the organisation, to monitor the makeup of the practitioner team and trainees and to take on new people as required. To work with the referrals team in the management of all client services.

Hours: 15 hours per week to be organised as required across the week.

Working Location: From home with meetings on site as required.

Start Date: Autumn 2026

Salary: NJC scale PO5 point 38.  £49,282 Pro rata  £21,120

Pension: Nest Pension Scheme

Probationary period:  6 months

Holidays: 25 days per year plus Bank Holidays (pro rata)

Relationships and contacts:  The Board, Operations Director, Practice Manager, Administrator, Practitioners, Users of the Service,

Duties and Responsibilities:

1. Strategic and Organisational Leadership

Work collaboratively with the Operations Director in the co-leadership of Phoenix Therapy Practice.

Meet with the Operations Director on a regular basis and liaise on all matters financial, strategic, clinical and general.

Work with the Board to report on all service provision and development.

Contribute to fund raising applications for low-cost therapy and writing feedback reports to funders.

Attend quarterly Board meetings, provide reports, and contribute to strategic planning.

Attend the bi-monthly business meeting (Saturday mornings).

Attend the quarterly process group (Saturday mornings).

Co- lead on Phoenix’s Anti-Racist strategy and work with all staff to maintain an inclusive working environment.

Oversee the makeup of the practitioner body and monitor requirements for additional resources. Interview and support new practitioners.

2. Clinical ( Clients)

To carry out initial consultations as required

To review all initial consultation reports and with the other members of the Referrals team, to allocate to the most appropriate practitioner. 

To liaise with the Practice manager in dealing with queries from clients and allocation to therapy and any other clinical issues

To monitor the main email inbox and  liaise directly with clients and practitioners regarding clinical issues, either by email or phone, when required.

To have an overview of Phoenix therapy groups and liaise with the practitioners who run them.

To deal with any concerns or complaints from users, being mindful of referral to the Board for consideration where needed.

To liaise with the Director of Operations in matters of safeguarding.

·To oversee all discharge summaries from practitioners and exit questionnaires from clients

3. Clinical ( Practitioners)

To review on a regular basis the makeup of the practitioner body and to identify any areas of need. 

To consider all applications to join Phoenix, and to interview, with potential supervisors, and to obtain references and follow up.

To support practitioners, and to respond to concerns as appropriate.

To liaise with the supervisors of the student practitioners, on a regular basis.

To meet with the practitioners on placement after their 6 months probationary period and at the end of their placement, to review their position. Having first obtained reports from the supervisors.

To meet with graduate practitioners at the end of their year on the graduate scheme.

To step in, in the event of sudden practitioner departure due to illness or death, and to liaise with the clients as necessary.

To ensure that all practitioners carrying out initial consultations are apprised of the manner of doing these. 

If you would like to apply for this position, please send an up-to-date CV and covering letter stating how you fulfil the requirements and why you wish to work for Phoenix Therapy Practice

Closing Date for applications: 28.9.26. Interviews: 15.10.26

Location: Hybrid working between the Aldgate, London office and home/ Remote based.

A great opportunity has arisen for a People Operations Advisor to join our People Team. You will play a vital role in delivering an exceptional people experience by ensuring our people systems, processes, data and operations are efficient, responsive and customer focused.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will be responsible for maintaining the integrity of our HR systems and data, overseeing payroll processes, producing people analytics and reports, developing key People Team communications and identifying opportunities to improve processes through digitisation, automation and AI. You will also act as a key point of contact for People Operations queries and support a range of HR projects across the organisation.

To be successful in this role, you will have strong experience working in a People Operations or HR Operations environment, with excellent knowledge of HR systems, payroll administration, people data management and process improvement. You will be highly organised, detail-oriented and confident working with data and multiple stakeholders.

You will have excellent customer service and communication skills, a strong continuous improvement mindset and the ability to prioritise competing demands while maintaining a high level of accuracy. You will enjoy collaborating with colleagues and finding innovative ways to improve how services are delivered.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

We strongly encourage early applications as interviews will be held on a rolling basis.

Save the Children UK is looking for an individual with experience in award finance, donor reporting and financial compliance to join us as our Awards Finance Analyst where you will work across finance, award management and programme teams to ensure strong financial control, donor confidence and the integrity of award financial data that supports life-changing work for children.

This is a 14-month maternity cover contract to start in early November and a brilliant opportunity for someone looking for a varied role in a dedicated team. Apply now to join us!

About us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Awards Finance Analyst, you will play a vital role in ensuring the integrity of award data, timely donor audit financial compliance, and donor confidence. Reporting to the Awards Finance Manager and working alongside 2 other Awards Finance Analysts, you'll be supporting the management of around 400 active awards, ensuring accurate financial reporting, robust reconciliations and compliance with donor and audit requirements.

This is a varied role that combines award management knowledge with strong financial analysis and controls. You will work closely with finance, award management and programme colleagues, supporting donor audits, validating donor reports, tracking award income and debt, and helping drive process improvements and automation across the Awards Finance function.

This 14-month fixed-term contract is an excellent opportunity for someone who enjoys working with complex financial data, building strong relationships and ensuring the highest standards of financial stewardship.

In this role, you will:

• Deliver timely and accurate award-level financial reconciliations, reporting validations and financial closeout activities across a large portfolio of awards.
• Support donor audits by coordinating financial information, gathering supporting documentation and ensuring compliance with donor requirements and SCUK policies.
• Monitor and report on award income, debt and financial performance, identifying and escalating risks, discrepancies and anomalies where appropriate.
• Provide expert advice and training to non-finance colleagues on award financial compliance, reporting requirements and systems usage.
• Contribute to continuous improvement initiatives, helping to streamline processes and increase automation across award finance operations.
• Maintain high-quality financial data and robust financial controls, safeguarding donor confidence and supporting effective programme delivery.

About you

To be successful, it is important that you have:

• Experience in award finance, grant finance or award management, with a strong understanding of donor-funded programmes and financial compliance requirements.
• Experience preparing, reviewing and reconciling donor financial reports, with exposure to donor audits highly desirable.
• Strong financial administration and reconciliation skills, with excellent attention to detail and the ability to work accurately under pressure.
• Advanced Excel and analytical skills, with the ability to interpret and reconcile data from multiple financial and funding systems.
• Excellent communication skills, with the confidence to explain financial information clearly to non-finance colleagues and build effective working relationships.
• Experience working within the charity, international development or INGO sector would be advantageous.
• Commitment to Save the Children's vision, mission and values.

What we offer you 

We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day. 

Some of the benefits you can expect include: 

• Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'. 
• Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
• Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
• Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back. 
• Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions. 
• Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
• Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive. 

We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.

We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world. 

Closing Date: 13 September 2026

Grants Manager

Salary: £40k | Full-time (35 hours per week) | 12-month fixed-term maternity cover

Location: London with hybrid working

Are you an organised relationship-builder with a passion for delivering high-quality funding programmes?

We are looking for a Grants Manager to support the delivery of a prestigious senior fellowships programme. You will manage the full grant lifecycle, working closely with applicants, reviewers, panel members and award holders to ensure an efficient, fair and inclusive funding process.

Key responsibilities

• Manage funding calls from application to award and grant closure.
• Act as the main contact for applicants and award holders.
• Coordinate peer review, panel meetings and selection processes.
• Prepare funding documentation, award letters and reports.
• Maintain accurate records, data and performance information.
• Contribute to continuous improvement and inclusive grant-making practices.

About you
You will have:

• Experience of Grants or Research Funding.
• Proficient in coordinating peer reviews and committee secretariat.
• Confident with producing funding documentation and reports.
• Excellent communication and stakeholder management skills.
• Strong organisational skills and attention to detail.
• Confidence working with data and administrative processes.
• The ability to manage multiple priorities and work collaboratively.

Closing date: 15 September 2026

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Talent Set is delighted to be partnering with Mencap to recruit a new Director of Public Fundraising & Engagement. This is a rare opportunity to join one of the UK's leading disability charities at a pivotal moment of investment and renewed ambition. 

Director of Public Fundraising & Engagement
Salary: £85,000
Location: Hybrid (London HQ)

Mencap is embarking on an exciting period of fundraising growth and transformation, creating a rare opportunity for an ambitious and strategic fundraising leader to join the organisation as Director of Public Fundraising & Engagement. With strong backing from the Chief Executive, Board and Executive Team, public fundraising is recognised as a critical source of flexible, unrestricted income that enables Mencap to deliver meaningful impact for people with a learning disability and their families. 

This role will shape the future of public fundraising and engagement at Mencap. At a pivotal point in their strategy, you will lead an established and ambitious portfolio across Individual Giving, Community and Events, and Legacies, helping grow sustainable income, extend their reach and build deeper relationships with the people who support Mencap's work.

Many people who support Mencap have a personal connection to someone with a learning disability. You will build on these valued relationships while developing a compelling case for support that reaches further, inspires new people to engage with the cause and grows Mencap's supporter base. Working with colleagues across the organisation, you will turn awareness and commitment into meaningful action, strengthening their fundraising culture and helping make a greater difference for people with a learning disability and their families.

Recent investment in fundraising infrastructure, including the implementation of Salesforce, has created the foundations for future growth. The organisation is now focused on strengthening supporter insight, building a more integrated view of audiences and creating a smarter, more data-led approach to engagement and income generation. There is a clear appetite across the organisation to modernise and accelerate fundraising performance.

We are looking for a confident senior fundraising leader who combines strategic ambition with strong financial judgement, effective use of donor data and a clear understanding of regulation, compliance and return on investment. You will be credible with senior stakeholders, able to lead through change and passionate about building inclusive, high-performing teams focused on meaningful impact.

You will directly lead key roles across the function, including the Head of Public Fundraising and the Legacies Administration Lead, creating the leadership, confidence, systems and ways of working needed for public fundraising to grow. This role is for someone who can set direction, build the conditions for teams to succeed and help the function scale income and deliver lasting impact.

This role sits at the heart of Mencap's growth strategy. While there are areas of strong performance and established success, there are also significant opportunities to strengthen strategic planning, prioritisation, audience development and supporter engagement. The successful candidate will help shape the organisation's next fundraising strategy, ensuring investment decisions, income ambitions and delivery plans are aligned and achievable.

Potential Early Objectives / Success Measures

• Develop and begin delivering a public fundraising and engagement strategy aligned to Mencap 2030.
• Agree income, investment and performance measures across Individual Giving, Community and Events, and Legacies.
• Establish reporting that supports clear decisions on income, expenditure, compliance, risk, impact and return on investment.
• Build a stronger approach to audience understanding and segmentation to support growth in engagement and income.
• Strengthen ways of working with Brand and Communications to improve supporter journeys and fundraising conversion.
• Strengthen leadership, systems and processes so the public fundraising function has the capability and infrastructure to grow sustainably.

The successful candidate will be able to demonstrate:

• A strong track record of senior fundraising leadership, with significant expertise in individual giving and supporter acquisition.
• Experience managing and growing large-scale public fundraising programmes.
• Strong knowledge and understanding of legacy fundraising and its strategic value within a diversified fundraising portfolio.
• Experience leading fundraising transformation, organisational change and income growth initiatives.
• The ability to use data, insight and technology to improve fundraising performance and supporter engagement.
• Outstanding stakeholder management and influencing skills, with experience working effectively across complex organisations.
• Proven experience building collaborative relationships across multiple functions and senior leadership teams.
• Exceptional people leadership skills, with experience of developing high-performing teams and creating clarity around strategic priorities.
• The confidence to challenge constructively, make evidence-based decisions and balance immediate needs with long-term growth ambitions.
• A strategic and commercially minded approach combined with a strong commitment to Mencap's values and mission.

Above all, we are looking for an inspiring and collaborative leader who is excited by the opportunity to modernise, strengthen and grow one of the sector's most important public fundraising portfolios. This is a unique opportunity to help shape the future of fundraising at Mencap, building on strong foundations while unlocking significant untapped potential across supporter engagement and income generation.

How to Apply
The deadline for applications is Friday 2nd October with 1st stage interviews to take place w/c 12th October. To apply, please submit your CV demonstrating your suitability for this role via our website using the apply now button.
If you have any initial questions before applying, please get in touch. We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set is committed to inclusive recruitment practices and welcomes applications from all backgrounds. We actively encourage applications from people with diverse experiences and are happy to discuss any reasonable adjustments required throughout the recruitment process.

Job role: Finance Assistant
Location:Central London
Pay Rate: £17.58 per hour plus holiday pay
Hours: 35 hours per week
Contract: Temporary Ongoing
Working pattern: 2 days onsite initially, reducing to 1 day a week

We are recruiting two Finance Assistants to join a national charity during a period of increased workload and to support the clearance of an existing backlog.

These are hands-on finance roles offering broad exposure across transactional finance. One position will have a stronger focus on Accounts Payable, while the other will focus more on Accounts Receivable. Both roles require individuals who are organised, proactive and confident managing processes from start to finish.

What you will be doing:

• Processing purchase invoices and maintaining purchase ledgers
• Raising sales invoices and supporting credit control activities
• Carrying out bank reconciliations and ledger allocations
• Managing shared finance inboxes and responding to queries
• Chasing outstanding information from internal and external stakeholders
• Scanning, filing and maintaining finance records
• Handling finance post and document distribution
• Supporting month-end processes and reconciliations
• Assisting with general finance administration and enquiry resolution
• Ensuring financial records remain accurate, up to date and well organised

What we are looking for:

• Previous experience in a Finance Assistant, Accounts Assistantwithin the charity sector or similar
• Strong bookkeeping and purchase ledger experience
• Experience processing invoices from receipt through to payment
• Confidence managing accounts receivable activities and credit control
• Experience completing bank reconciliations
• Excellent organisational skills and attention to detail
• Strong verbal and written communication skills
• A proactive approach to resolving queries and obtaining information
• Ability to work independently and manage competing priorities

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Job purpose

The Senior Advice Manager is responsible for the effective day-to-day management and coordination of Toynbee Hall’s debt advice services across multiple locations. The postholder will ensure services are appropriately resourced, accessible and delivered consistently, meeting agreed contractual, quality, compliance and performance requirements.

The Senior Advice Manager will manage and develop Debt Advisers, Trainee Debt Advisers and Administrators; monitor service performance and capacity; address operational issues and risks; and ensure appropriate action is taken where performance or quality falls below expected standards.

Working closely with the Head of Debt and Money, Quality Assurance and Technical Supervision colleagues, the postholder will use performance information, quality findings and operational insight to identify areas for improvement and ensure agreed actions are implemented.

Key Responsibilities

Management of local sites to ensure all services are available.

• Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
• Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.
• Identify resource gaps, operational risks and service pressures, implementing solutions to maintain service delivery and performance.
• Build and maintain strong relationships with local authorities, housing providers, community organisations and partner agencies, representing Toynbee Hall at meetings, networking events and community engagement activities to strengthen referral pathways.

Line management of a team to ensure objectives are set and met

• Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
• Conduct regular one-to-one supervision, team meetings and performance reviews providing constructive feedback and clear expectations.
• Coach, mentor and develop staff, identifying learning and development needs supporting career progression and fostering a culture of continuous improvement.
• Provide technical guidance and support on complex debt advice cases, ensuring advisers deliver accurate, compliant and client-centred advice.

Ensure compliance and the quality of advice required are achieved

• Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
• Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.
• Analyse service performance and management information, identifying trends, risks and areas requiring action, and provide recommendations to the Head of Debt and Money.
• Ensure case files meet all quality assurance, audit and contractual standards.
• Manage and respond to complaints relating to debt advice service delivery in line with Toynbee Hall’s complaints procedure, ensuring appropriate investigation, timely resolution and that learning is used to improve service delivery.

Essential Criteria

Experience and Skills 

• Significant experience of managing frontline advice services and managing highperforming teams to achieve service, quality and performance objectives.
• Demonstrable experience of line management, including supervision, performance management, coaching, mentoring and staff development, including effectively addressing underperformance.
• Experience of delivering regulated debt advice services and having management responsibility for maintaining high standards of quality, compliance and client care. • Proven ability to provide technical guidance and appropriate support on complex debt advice cases, working within agreed technical supervision and escalation arrangements.
• Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering FCA-regulated debt advice and supporting the quality and development of debt advice practice.

Communication and Interpersonal Skills

• Excellent leadership, communication and interpersonal skills, with the ability to
  inspire and motivate others.
• Ability to build positive relationships with colleagues, partners, funders and external
  stakeholders.
• Excellent written and verbal communication skills.

Our Benefits Package

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Healthcare Cash Plan
• Perk Box

Further information

We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. 

Applicants must have the right to work in the UK. 

Please refer to the attached job description for more details

Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

About the role

As Senior Partnerships Officer, you’ll help us build and support relationships with organisations that use and embed Turn2us tools and information within their own user journeys like Independent Age, GMCA, Christians Against Poverty and Trussell. You’ll work closely with the Strategic Partnerships Manager to both identify new partners and support existing partners, helping them get the most from working with us. You’ll also make sure they have the information, skills and support they need.

You’ll be a key contact for our partnership network and will also help us keep our CRM/database records up to date. By listening to partners and sharing what you learn with colleagues across Turn2us, you’ll help us improve our partnership offer and make it easier for more people experiencing financial insecurity to access support.

About you

You’ll be a confident communicator and relationship builder, with experience of working with partners or external stakeholders in the charity or public sector. You’ll be comfortable organising and facilitating meetings and workshops, both online and in person, and able to manage a busy workload with competing priorities.

You’ll also be confident using CRM or database systems and keeping information accurate and up to date. A good understanding of GDPR and data sharing is important, as is being comfortable working or learning how to work with video, newsletters and different digital products like Google Analytics or Mailchimp. We’re looking for someone who is practical, approachable and collaborative, and who cares about building strong partnerships that help people experiencing financial insecurity get the support they need.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 1st October 2026 at 23:59PM

Interview date: 13th October 2026

The role

The People Operations Manager will be responsible for developing and embedding effective people, operational and organisational practices across The Carers’ Centre. The role will combine strong HR practice with a practical understanding of how the organisation operates, ensuring that managers have the tools, processes, guidance and confidence they need to lead effectively.

A key focus of the role will be developing clear and consistent ways of working, including policies, procedures, standard operating procedures and management guidance, and supporting managers to embed these in day-to-day practice.

About you

You are an experienced people and operations professional who enjoys making organisations work better. You have or are working towards completing your CIPD level 5 qualification. You combine strong HR knowledge with practical operational judgement and are confident turning policies, requirements and ideas into clear processes that people can use. You are organised, proactive and confident building positive relationships with managers, staff and external partners.

About us

The Carers’ Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers’ Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.

We provide trusted information, advice, and support to unpaid carers, from as young as 5 years old. We enable our community to maintain and improve their health and wellbeing, stay in control of their caring role and connect with others in a similar position. In addition, we work with the wider community to improve recognition and support for unpaid carers.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references. We are committed to providing services that embrace diversity and promote equality of opportunity.

Why join us?

· We want our employees to have more control over their work/life balance, that’s why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which come with free parking, and to work from the comfort of your home.

· With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families.

· By joining The Carers’ Centre, you’ll be part of strong and dedicated team, where collaboration and support is at the heart. We’re all in this to make the world a little better.

· As a small but powerful local charity, we rely on digital innovation. You’ll have access to a large suite of digital tools to support you to make the biggest impact in your role.

· As well as all this, you will receive a 5% pension contribution, generous sickness pay and 25 days annual leave plus bank holidays and an additional wellbeing day as well as discounts through an employee discount scheme. In addition, you will also get an additional day of annual leave each year, for 5 years.

Key responsibilities

Human Resources

· Work with the Senior Management Team and People Sub Group in the development and implementation of a People Strategy.

· Ensure staff and volunteers receive relevant and timely training in line with organisational plans and commissioned contracts.

· Lead on supporting day-to-day performance management throughout the whole employment lifecycle.

· Be the first point of contact for HR queries from staff and managers.

· Monitor, report and respond to changing wellbeing needs of staff and volunteers.

· Serve as a point of contact between the charity and Stone King (or similar HR legal advice), Occupational Health, Access to Work and SafeHR.

Line Management

· Manages the administration and volunteer officers to help them maximise their potential and effectiveness.

· Provide guidance and clarity around priorities and goals, ensuring work plans are achieved.

Compliance

· Work with the Deputy CEO to ensure the charity is legally compliant in relation to all aspects of employment, equality and health and safety legislation.

· Ensure that policies and procedures are developed, maintained, and applied across the organisation.

· Provide guidance and support to staff to maintain compliance.

· Help the Health and safety lead to ensure risk assessments are up to date and ensure relevant actions are taken to mitigate risks for our premises and services.

· Work with the Data Protection Lead to ensure the charity’s day-to-day compliance with Data Protection policies and procedures.

Operational Practice

· Develop, document and embed effective organisational processes and ways of working, working with managers to ensure they are practical and consistently applied.

· Develop and maintain Standard Operating Procedures (SOPs), guidance and templates for key organisational processes.

· Identify opportunities to improve efficiency, consistency and quality, making practical recommendations to the Deputy CEO.

· Support the implementation of organisational changes and new ways of working, ensuring that managers and staff understand their responsibilities.

· Build managers’ confidence and capability through practical advice, coaching and training on people management and organisational processes.

· Develop and deliver guidance or training for managers where common issues, new processes or changes in practice are identified.

Administration

· Oversight of the charity admin function.

· Maintain HR records using Safe HR.

· Process DBS checks.

· Provide HR KPI’s to the Deputy CEO on a monthly basis.

· Working with the CEO and Deputy CEO to undertake quality assurance assessments as agreed in the organisational plan.

· Provide admin support to the People Sub-Group.

Finance

· Work within agreed budgets.

· Contribute towards funding applications as appropriate for the role and provide relevant feedback for funders.

General

· Stay informed and regularly raise staff awareness of changes in employment legislation and Health and Safety 

· Adhere to the Carers’ Charter.

· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.

· Ensure that you adopt good practice within the Carers Trust network.

· Ensure that you work within The Carers’ Centre policy framework.

The Centre Co-ordinator will be responsible for the day-to-day management of the centre, for co-ordinating the planning and delivery of activities, services and events and for our team of centre volunteers.
Working closely with the Treasurer and Trustees, the Co-ordinator will ensure that the centre is maintained as a well-run, welcoming place for local people of all ages, and that it delivers activities to achieve the key outcomes identified in the workplan to be agreed with Trustees.
In the first year in post the Co-ordinator will be expected to strengthen and support our activities for children, young people, families and older people in line with current funding targets.

The role involves engaging with our funding partners, trustees, staff and volunteers and key elements are:

Community Development

This will involve building relationships with community members and with other community agencies and organisations and use the centre to strengthen community relationships.We would expect you to consult with centre users and community members to identify their needs and plan activities and services to meet those needsThe role may involve setting up and growing new clubs and groups to meet the needs of different groups in the village and supporting and encouraging community volunteers to set up community groups and activities which meet specific needs in the village, and provide space for these within the centre.

Centre and Volunteer Management

You must be able to deal professionally with enquiries made by community members, partner agencies and other community organisations either in person, by phone, by e-mail or by other means with regard to use of the Centre and its facilities including, with other staff, taking room bookings including payments and issuing of receipts and to ensure that an accurate bookings diary is maintained.Working with key holders to ensure that arrangements are in place for opening and closing the centre and for preparing the Centre for use. Working with our cleaner to ensure the Centre is clean and well maintained.. Volunteers are very important and we would need you to support the recruitment, selection and training of new volunteers and support current volunteers.

You would need to ensure that all policies and procedures are up to date, implemented and followed and to train and delegate the day to day responsibility for health and safety to staff and volunteers as appropriate.

Fundraising and Financial Management

We would support you to identify funding sources and streams and, with the agreement of the Treasurer, to draft funding bids to secure funding for current and new activities and projects, as well as ongoing core/revenue/capital costs. You would be responsible for properly maintaining the Centre’s monitoring and evaluation processes to ensure data can be collected and collated to provide robust evidence to support funding bids, preparing reports requested by funders [e.g. progress reports, end of grant reports] and to work with the trustees to review funding needs and to agree fundraising targets and plans. Also you would work with volunteers and staff to plan fundraising activities and events to generate unrestricted funding to support Centre running costs and activities and work with the Treasurer to manage the Centre’s finances, including responsibility for: Payments and receipts; Day to day small scale expenditure; Petty cash; Invoices; Records of income and expenditure; Volunteer and other expenses; Spending in relation to specific grants [restricted funding]. Your support would help the Treasurer with the production of financial reports for Trustees.

Partnership Working

We would want you to establish, maintain and grow relationships with local voluntary and statutory sector partner organisations and agencies near us, attend network and partnership meetings as agreed with the Treasurer., identify opportunities for collaborative approaches and joint funding bids with relevant partners and ensure partnership agreements are in place for funded work

Publicity and Promotion

With other staff and volunteers you would ensure that the Centre’s website and social media accounts are regularly updated, provide information about Centre activities via local newsletter/s and social media, circulate information via email networks and partner organisations and be aware regular groups in the Centre ensuring they have information about upcoming activities and new developments.

Location: Cheshire West and Chester, hybrid with regular travel
Contract: Temporary, 3 months
Hours: Part-time, 21 hours per week
Pay: £14.30 per hour (+ £1.73 holiday pay)
Start Date: ASAP

Prospectus is delighted to be supporting our client, a national children's charity, in the search for a temporary Youth Advocate.

This role provides a fantastic opportunity for an experienced youth work professional to make an immediate and meaningful difference in an impactful organisation, supporting children and young people to ensure their voices are heard and their rights are upheld.

Please note that will the role is based around Chester and West Cheshire, the successful candidate must attend induction in Wythenshawe, Greater Manchester. This role also requires a valid driving licence and access to your own vehicle (with travel expensed). Please also be aware that this role will be subject to an enhanced DBS check due to the requirement to interact with vulnerable children unsupervised.

Key Responsibilities:

• Provide independent and confidential advocacy support to children and young people, ensuring their views, wishes and feelings are heard and taken into account.
• Manage a caseload of referrals, delivering information, advice, representation and practical support.
• Empower children and young people to understand their rights and participate in decisions that affect their lives.
• Represent and advocate on behalf of children and young people at meetings, reviews and other relevant forums.
• Adapt communication styles and advocacy approaches to meet a range of individual needs, including those with disabilities or additional support requirements.
• Deliver outreach activities and awareness sessions to promote access to advocacy services.
• Build and maintain effective relationships with professionals, carers and partner organisations to support positive outcomes.
• Maintain accurate, timely and professional records in line with organisational policies and data protection requirements.
• Contribute to service monitoring, evaluation and quality assurance activities, including collecting feedback and outcome data.
• Identify and respond appropriately to safeguarding concerns, ensuring the welfare of children and young people remains paramount.
• Promote children's rights and act as a positive ambassador for the organisation and its services.

Key Requirements:

• Recent, relevant experience in a similar role, with excellent knowledge of advocacy, safeguarding, and relevant legislation.
• High level of organisation and attention to detail, with the ability to manage competing priorities and deadlines.
• Excellent interpersonal and communication skills, with the confidence to build strong stakeholder relationships.
• Collaborative and proactive approach, with the capability to work both independently and in a team.

CVs will be reviewed on a rolling basis so if you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.