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We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the South West Region of England to those in the Armed Forces Community who need it most.
With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.
This role reports to the Head of Communications with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the South West Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.
With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.
About the team
The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.
You will work closely across all directorates within SSAFA, with a focus in South West, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.
About you
You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Monday 15 July 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Working across the whole secretariat, from campaigns to communications to fundraising, this role is critical in the running of the organisation and supporting the aims of the coalition.
The Membership Engagement Manager will ensure TCC effectively supports its membership to become more than the sum of its parts, playing a pivotal role in strengthening and expanding our coalition by building and facilitating meaningful relationships with member organisations, both new and existing. This position is responsible for enhancing member engagement, ensuring the delivery of value to our members, and supporting the organisation's strategic objectives through effective membership management and communications.
JOB DESCRIPTION
Member Engagement & Support
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Serve as the primary point of contact for member organisations, addressing inquiries and providing support to enhance member satisfaction.
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Develop and implement strategies to increase member engagement, including organising events, webinars, and networking opportunities, including regular All Coalition Meetings and Annual Movement Gatherings.
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Facilitate onboarding processes for new members, ensuring a smooth integration into the coalition.
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Ongoing relationship management of members, including effective outreach and communications
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Invoicing membership fees and ensuring payment is made
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Lead on communications to members through a regular newsletter and ad-hoc communications around campaigns
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Supporting members to engage with TCC activity
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Work with colleagues to co-create campaigns and activities that meet member needs and ambitions
Membership Growth & Retention
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Design and execute membership recruitment campaigns to attract new member organisations.
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Monitor membership trends and feedback to develop retention strategies and reduce member attrition.
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Collaborate with the Digital Campaigns Manager to promote membership benefits and success stories.
Data Management & Reporting
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Maintain accurate and up-to-date membership records using the organisation's CRM system.
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Generate regular reports on membership statistics, engagement levels, and feedback to inform strategic decisions.
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Analyse data to identify opportunities for enhancing member value and engagement.
Infrastructure to support Collective Impact
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Responsible for the maintenance and development of the central Member Resource Hub
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Responsibility for managing the day to day delivery of the Local Intelligence Hub project (online data hub providing climate-relevant data at a constituency level), including being the key contact with our external partner organisation who maintain and develop the hub, and keeping TCC members and staff involved and informed about the project as needed.
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Contribute to the development of programs and services that meet the evolving needs of members.
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Represent the organisation at external events and forums to promote membership and build partnerships.
The job description is not exhaustive and you may be asked to carry out additional tasks which are appropriate to your job role, as required by your line manager
PERSON SPECIFICATION
Essential
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Proven experience in membership management, stakeholder engagement, or a related field.
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Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders, using facilitation skills to bring people together in a meaningful way
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Excellent organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
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Some experience of line management of volunteers or paid staff
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Proven ability to support the work of committees and take minutes.
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Demonstrable experience of organising meetings and conferences.
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Proven ability to maintain simple accounts and oversee budgets.
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Able to handle administrative tasks in a quick and efficient manner, including organising meetings and responding to enquiries quickly
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Works well as part of a team, but also a self-starter that’s able to take initiative while working with little supervision
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Highly organised and meticulous.
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Commitment to EDI and representation
Desirable
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Experience working within a coalition or membership-based organisation.
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Familiarity with the climate and environmental sector.
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Knowledge of best practices in member engagement and community building.
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Proficiency in using CRM systems and data analysis tools to manage membership information and generate insights.
The Climate Coalition is the UK's largest group of people dedicated to action against climate change.

The client requests no contact from agencies or media sales.
We're hiring:
Finance Assistant
Salary: £31,022 per year (pro rata)
Hours: Part-time - 24 hours per week
Contract: Permanent, with a six-month probationary period
Location: Remote working or hybrid (as preferred)
Closing date: Tuesday 21 July 2026, 5.00pm
Interview date: Thursday 30 July 2026
About the role
Church Action on Poverty is a small, national charity working alongside people in poverty to build dignity, agency and power, and to end poverty in the UK. We're looking for a Finance Assistant to join our friendly finance team and help keep our organisation running smoothly.
You'll maintain accurate financial records, support colleagues across the country with day-to-day finance queries, and help our Finance Manager keep our systems and processes in good shape. It's a varied, hands-on role at the heart of a movement working to end poverty.
What you'll be doing
● Keeping our financial systems accurate and up to date through careful record-keeping.
● Providing day-to-day financial support to colleagues across the organisation.
● Supporting the Finance Manager to develop and maintain financial systems and processes.
● Processing invoices, reconciling accounts and bank statements, and recording income using Quickbooks and Salesforce.
● Supporting expense tracking, reporting and grant administration for our programmes.
What we're looking for
Someone organised, methodical and comfortable working with numbers, who wants to use their finance skills for a cause that matters. Experience with Quickbooks or similar accounting software and databases is a real advantage, as is a genuine interest in our mission to end poverty.
Why join us
● 25 days' annual leave pro rata, plus statutory holidays.
● 10% employer pension contribution (with a 5% employee contribution).
● Fully funded cash-plan health insurance for you and your dependants.
● Flexible, remote working or hybrid working between home and our Manchester office.
How to apply
Please apply by completing our application form. Full details of how to apply are included in the pack.
Closing date: Tuesday 21 July 2026, 5.00pm
Interviews: Thursday 30 July 2026
Successful candidates will already have the right to live and work in the UK without restrictions.
Church Action on Poverty is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community, particularly from people with lived experience of poverty.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re the UK fire family’s charity, providing timely clinical care and wellbeing support to members of the UK’s fire services and their families, helping them to adapt to physical, emotional and social challenges, to adapt to conditions, injuries and illness, and to transition to life after service.
We are looking for a relationship-driven fundraising professional to take on this varied role, to support engagement across Fire and Rescue Services in Essex, Hertfordshire, Norfolk and Suffolk.
You will have flexibility to plan and manage your workload in line with the strategy you develop for your region. You will build strong partnerships across fire stations, control rooms, training programmes and corporate networks. Your focus will be to grow sustainable income by increased engagement with Fire and Rescue Service personnel, volunteers, and the wider community.
You will work collaboratively with internal teams, volunteers, and key stakeholders to identify and maximise fundraising opportunities, support local committees, and deliver impactful campaigns. The role also involves supporting volunteers, analysing performance against targets, and ensuring all fundraising activity meets best practice and compliance standards.
This is a varied and rewarding role where you will manage relationships, deliver engagement plans, and contribute to raising awareness of the charity’s services—helping to make a real difference to the Fire and Rescue community.
This role is part time at 22.5 hours per week (average), there will be the occasional evenings and weekends required, and we can discuss flexible options.
Actual salary is £23,402.04 per year, with an additional £3,400 per year car allowance paid monthly (terms and conditions apply).
About You
We are looking for a motivated and organised individual with experience in fundraising or income generation, and a passion for building meaningful relationships.
You’ll bring:
- Strong communication skills, with the ability to engage and influence a wide range of stakeholders
- Proven experience of growing income across fundraising streams
- The ability to develop, manage and deliver plans, budgets and KPIs
- Experience building and maintaining effective partnerships and networks
- Effective organisational skills, with the ability to manage multiple priorities and meet deadlines
You’ll also be:
- Confident using IT systems, including CRM tools and Microsoft Office
- Comfortable using digital and social media to support engagement
- Knowledgeable about fundraising best practice, data protection and compliance requirements
- Experienced in working with and supporting volunteers
- Flexible, resilient and with a positive approach
A willingness to regularly travel across the region and occasionally stay overnight is essential.
How to Apply
Please submit your application via our online portal, no later than midnight on 12 July 2026.
If you need support or adjustments to enable you to make your application, please contact the People Team directly.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Campaigns Officer at Freedom for Animals
Salary: £15,736.50 per annum
Contract: Part-time (22.5 hours per week), Temporary (12-month contract with the possibility of extension)
Location: Remote, with travel across the UK as required
Closing date: 23rd July 2026 (We may appoint before the closing date, so early applications are encouraged)
Job Description
Freedom for Animals is one of the UK's longest-running animal rights organisations. Since 1957, we have been working to end the exploitation of animals through undercover investigations, research, campaigns, political lobbying, education and grassroots activism. Our vision is simple: Freedom for all animals.
We are now seeking an experienced, enthusiastic campaigner and passionate animal rights advocate to join our team as our Campaigns Officer.
This is an exciting opportunity to play a leading role in campaigns that expose cruelty, influence decision-makers, mobilise supporters and create lasting change for animals exploited in captivity. Working closely with the Co-Director (Campaigns), you will help shape and deliver ambitious campaigns across our key areas of work, including zoos, aquariums, mobile zoos, circuses and other areas of animal exploitation for entertainment.
The successful candidate will join a small, dedicated and ambitious team where every member has the opportunity to make a real impact. You'll lead campaign activity across digital and offline channels, coordinate supporter actions, engage with politicians and partner organisations, respond to media opportunities, contribute to consultations and represent Freedom for Animals at meetings, events and demonstrations.
We're looking for someone who thrives on turning strategy into action. You'll be equally comfortable developing compelling campaign materials, using digital and social media to engage and mobilise supporters, building relationships with politicians, coalition partners and other stakeholders, and identifying opportunities to advance our mission.
You will have a proven track record of delivering successful campaigns, excellent communication and relationship-building skills, confidence using digital campaigning tools and social media to inspire action, and an unwavering commitment to animal rights. Knowledge of issues affecting captive animals and experience of political advocacy or grassroots campaigning would be an advantage.
This is an outstanding opportunity for an experienced campaigner looking to take the next step in their career with a respected and growing animal rights organisation. You'll have the opportunity to shape national campaigns, influence policy, work alongside investigators and campaign partners, and help create meaningful change for thousands of animals.
To apply, please submit your CV together with a covering letter explaining how your skills, knowledge and experience meet the requirements of the role and person specification.
Freedom for Animals is committed to being an equal opportunities employer and to creating a diverse, equitable and inclusive workplace. We welcome applications from people of all backgrounds and communities.
The successful candidate will be expected to share Freedom for Animals' values, vision and commitment to ending the exploitation of animals.
Freedom for Animals is one of the UK's longest-running animal rights organisations, dedicated to ending the exploitation of animals for entertainment.
Corporate Partnerships Manager, Primary Science Teaching Trust
Key info:
- Salary £40,000 - £50,000 p/a (35 hours a week)
- Home based, The role will require regular travel to PSTT’s premises in Bristol (at least 1 day per month)
- Closing midnight Wednesday 15th July 2026
- Annual leave of 28 days, which can be taken flexibly throughout the year plus 3 days to be taken at Christmas
- Enhanced maternity pay and adoption pay, contributory pension scheme (5% employer contribution), 24/7 access to an Employee Assistance Programme
Role
PSTT’s long term vision is: Excellent primary school teaching in every primary school in the UK.
The goal of PSTT is to make science more accessible and attractive to children of primary school age throughout the UK. Research has shown that children’s interest in science is shaped before they leave primary school. That makes it vital for them to have a positive experience of science from their early years onwards.
The Corporate Partnerships Manager is responsible for developing and implementing plans to maximise income from corporate partners and trusts and foundations There is huge scope to develop both income streams at PSTT as this is a newly created position with the responsibility for growing and further developing these income streams.
This is an exciting role for a candidate who wants to grow and shape the income stream, and demonstrate their personal impact on generating income, and providing partners with an incredible supporter experience. There will be an element of change as the organisation embeds an internal culture that effectively supports fundraising.
This specialist manager role would suit someone who is already operating at a senior fundraiser or manager level, or someone who can demonstrate experience of developing a corporate and/or trusts & foundations pipeline, creating operational plans and delivering income. PSTT is an organisation with big ambitions so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential.
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
Closing date for applications: Midnight Wednesday 15th July 2026
Interviews are expected to be held on the week commencing Monday 20th July in person.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Os ydych yn drefnydd sy’n canolbwyntio ar bobl ac yn mwynhau meithrin cysylltiadau a chreu effaith, byddem wrth ein bodd yn clywed gennych.
Volunteers are at the heart of our work. Each year, they support over 70,000 young people to build confidence, develop skills and explore their futures through insight talks, workshops and events.
We’re looking for a Volunteer Coordinator to grow and support our network across Wales. This is a new role, created as we invest in strengthening how we recruit, prepare and engage our volunteers, with the opportunity to shape how this work develops.
In this role, you’ll build relationships with employers, public sector organisations and community groups to recruit volunteers from a wide range of industries. You’ll manage onboarding, support volunteers to feel confident and well-prepared to work with young people, and work closely with our Volunteer Manager and Programme Team to match volunteers to opportunities across Wales.
You’ll play a key part in ensuring volunteers have a positive, high-quality experience – providing ongoing support, responding to feedback, and helping us continuously improve how we engage and retain our network. Alongside this, you’ll track activity, maintain accurate records, and contribute to understanding our reach and impact.
We’re looking for someone who is highly organised, proactive and great with people, confident building relationships, managing multiple priorities and communicating clearly. You’ll bring experience of working with volunteers, or in a coordination or partnership-focused role, and have a genuine motivation to support young people to achieve their potential. And, we'd love someone who is confident communicating in the medium of Welsh.
This role would suit someone who enjoys working collaboratively, is comfortable working across a wide geography, and is motivated by creating opportunities and delivering impact.
If you’re motivated by purpose, confident bringing people together, and want to play a key role in expanding our impact across Wales, we’d love to hear from you.
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We carry out social media checks on shortlisted candidates as part of our recruitment process, using only publicly available information and in line with our data protection responsibilities.
While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.
The client requests no contact from agencies or media sales.
About the role
As local campaigning lead in our award-winning public affairs and campaigns team, you will play a pivotal role in driving Sands’ mission to save babies’ lives and ensure bereaved families receive the care and support they need.
You will need experience of delivering and evaluating impactful campaigns, and of working in close partnership with those with lived experience to create meaningful, lasting change at a local or national level.
This is a dynamic, outward-facing role that combines strategic campaigning with hands-on community organising. You will have the skills to support and develop a network of local campaigners, empowering volunteers and supporters to take action in their communities, influence decision-makers, and improve services over the long term. You will also feel comfortable representing Sands at a local level, developing strong relationships to amplify the organisation’s voice and impact.
Working collaboratively across the organisation, you will ensure campaigns are evidence-based, inclusive, and shaped by the lived experiences of diverse bereaved families. You will create compelling content and digital actions, support media engagement, and use data and insight to evaluate impact and continuously strengthen our approach.
This role offers an opportunity to combine leadership, influencing and community engagement skills in a purpose-driven environment, making a tangible difference to families and communities across the UK.
Main Purpose of Job
To lead Sands’ local campaigning function.
Co-lead impactful campaigns at a local and devolved nation level with bereaved parents and families, supporting Sands core aims to save babies lives and ensure anyone affected by the death of a baby receives the care and support they need by:
1. Leading the implementation and evaluation of Sands local campaigns to further our core aims.
2. Developing the capacity of Sands local volunteers, supporters and campaigners to take action to improve their local services in the long-term.
3. Ensuring that Sands campaigns are evidence based and reflect the views and experiences of a diverse range of bereaved parents and families.
Principle Tasks and Responsibilities
Leading implementation, and evaluation of Sands local campaigns to further Sands core aims.
- Lead local campaigns at Sands in line with our local campaigning strategy, collaborating and planning with key internal stakeholders, and staying up to date with best practise in local campaigning and community organising techniques externally.
- Evaluate the success of the local campaigns with internal and external stakeholders, implementing recommendations for future improvement.
- Work with colleagues to grow Sands’ local campaigning presence across the UK, including supporting funding applications to build staff capacity.
- Manage the budget for local campaigning.
- Represent Sands at a local level, attending meetings, and building relationships, with local politicians, NHS and council officials, journalists, third sector organisations, and other local stakeholders.
- Produce engaging campaigns content for use digitally across different platforms and in hard copy, working with the engagement team to ensure asks are effectively communicated to key audiences.
- Create compelling e-actions to support our campaigns using the Sands digital campaigning platform.
- Work with colleagues to support the production of press releases and responses to media inquiries.
- Organise campaigns meetings and events (virtual or in person).
- Recruit and line manage local campaigns staff, supporting and collaborating with them to roll out impactful local campaigns in more areas (subject to future funding).
Developing the capacity of Sands volunteers, supporters, and campaigners to take action to improve their local services in the long-term.
- Manage local campaign groups of bereaved parents and families, empowering and motivating them to implement campaigns to solve issues that affect them and create long-term change in their communities.
- Using community organising techniques to build the capacity of local campaigners and groups to campaign independently in the long-term – connecting local people, facilitating workshops and discussions, developing local campaign leaders, and recruiting new members into campaigns.
- Work collaboratively with teams working with Sands supporters and volunteers to maximise the impact of our campaigns, including supporting the creation of effective campaign supporter journeys.
- Create written and visual resources to support campaigning.
- Develop training sessions to build campaigning skills, to be delivered online or in person, or recorded.
- Provide advice and support to Sands campaigners via email, telephone and video call.
- Ensure key data and information about Sands campaigns and our campaigners are up to date and stored in the relevant place, including the Sands database.
Ensure that Sands campaigns are evidence based and reflect the views and experiences of a diverse range of bereaved parents and families.
· Undertake evidence gathering projects to support Sands campaigns work, including collating and analysing data and presenting findings in an accessible and engaging way.
· Ensure that the views of bereaved parents and families inform Sands campaigns and provide opportunities for Sands volunteers to get involved in our campaigning activity.
· Provide direct support to bereaved parents to help them become confident campaigners, so they are well informed, equipped to speak out and know how to go about it.
General tasks
· Undertake any other duties commensurate with the role as required by the Head of Public Affairs and Campaigns and the Director of Research, Education and Policy.
· Model the culture and values of Sands at all times.
· Work flexibly with other members of staff and team, with some evening/weekend working.
· Maintain a high level of confidentiality and professional conduct.
· Abide by all Sands Policies and Procedures and undertake all mandatory training as required.
· Participate actively in annual appraisals and personal development reviews.
· Actively promote and embody the vision, mission, and values of Sands including a commitment to Equality, Equity, Diversity and Inclusion (EEDI).
· Occasional evening and weekend working.
This job description is not contractual and may be amended from time to time to reflect the changing needs of the organisation.
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role Overview
The Charity Operations Manager will be responsible for overseeing the day-to-day operational activities for Holly’s Hearts to ensure the services, and internal processes run efficiently and effectively. This role supports the charity’s strategic goals by managing systems, coordinating events and volunteers, improving operational procedures, and identifying and pursuing new funding opportunities, including grants, trusts, foundations, and corporate partnerships.
Day to day you will manage emails, phone calls and general enquiries. You will need good written and verbal communication skills and be professional and friendly at all times. You must be able to handle confidential information carefully. You will also assist with the finance admin keeping records of income, tracking donations and sending out thank-you messages and be confident to use tools like Microsoft Excel to track expenditure.Use of tools to keep records of donors and gift recipients.You will be required to review and improve operational processes for efficiency and effectiveness.
You will build and nurture new corporate relationships with companies across the North West to increase the income for the charity and maintain relationships with funders and partners to support long-term financial sustainability for the charity.
You will work closely with trustees, programme teams, volunteers, and external partners to ensure the charity delivers high-quality services to meet its objectives. Working closely with families and social workers you will develop strong relationships to ensure that referrals for gifts continue to grow and awareness of the charity is built in the paediatric oncology hospital wards.
You will manage the charities social media platforms by providing updates and stories about the charity, responding to comments and messages from supporters with the aim to build awareness and grow supporters for the charity. You will use social media as a tool to encourage people to attend events or support the charity through campaigns and fundraising. This will require strong writing and communication skills and empathy and understanding of the charity’s mission. You will work closely with the website team to ensure the website is updated accordingly.
You will be the first point of contact for supporters interested in fundraising. You will be responsible for the development of our fundraising and events portfolio and be involved in all event management and administration.This will include planning events, organising venues, budgets and logistics around the event. Contacting suppliers, sponsors, volunteers and speakers. Promoting the events through email, posters, websites and social media. Ensuring that fundraising targets for each event are met and reviewing event success afterward. Encouraging community involvement in events and managing those volunteers on event days. You will identify opportunities to grow our supporter base through outreach and networking with individuals, community groups and organisations. You will build relationships with event providers and proactively seek new opportunities for events. Through a multimedia approach you will advertise and promote events efficiently and you will recruit participants and celebrate their achievements. After the events you will report on the performance and income targets.
Creating heartwarming memories for children with cancer
Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
- Map and maintain current and target supporter journeys across Commercial, defining key stages, touchpoints, triggers, handoffs and moments that matter.
- Run journey mapping, process discovery and improvement workshops to identify pain points, gaps, opportunities and inconsistencies.
- Work with product owners and relevant teams to define journey requirements for campaigns, communications, process changes, data capture and operational improvements.
- Coordinate with Digital/ESP, data, content, supporter care, fundraising and other teams to make sure journey changes are understood, aligned and deliverable.
- Help ensure audience segmentation is applied meaningfully, so content, asks and next steps are relevant to different supporter groups.
- Use campaign learning, supporter feedback and operational insight to identify where journeys should be adjusted, strengthened or simplified over time.
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Individual Giving Officer
We are looking for an Individual Giving Officer to join an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme.
Position: 000022 Individual Giving Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £35,600 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 19 July 2026
Interview Date: Monday 27 and Tuesday 28 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Working alongside other officers, you will report to either the Individual Giving Lead responsible for our cause-related products or the Individual Giving Lead responsible for our gaming products. Due to the demands of the role we are looking for someone with a willingness to work flexibly with regard to working patterns when required, to support the needs of the team and the ongoing success of the programme.
You’ll be:
- Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow our income and supporter engagement. (Working collaboratively with our Digital and Social Teams, as well as external media agencies).
- Helping deliver on our multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
- Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from our loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
- Comfortable with figures and spreadsheets, as you’ll be diving into the data and managing campaign costs.
- Responsible for maintaining and reporting accurate campaign results and reviews.
- Always looking out for new opportunities, using our sprint pipeline methodology (testing, solving, learning from experiments) before scaling.
- Ensuring our campaigns are fully compliant at all times.
About You
We’re looking for an individual who:
- Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing.
- Is fantastic at organising and prioritising a busy workload and knowledgeable of project management. Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
- Loves data and insight and enjoys applying that insight to campaign testing.
- Is a great all-round communicator, with both internal and external audiences.
Applications
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Service Coordinator, Stroke Support, Stroke, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Service Manager, Service Lead, Coach, Mentor.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
ABOUT THE ROLE
We are looking for an experienced Communications and Marketing Manager with excellent organisational
skills to develop, implement and manage effective communication strategies for a charity based in the
healthcare sector, with a national and local reach across the UK and Ireland.
You’ll have demonstrable experience in planning and implementing different communications strategies
across a range of marketing channels to help us grow our organisational profile, uphold our vision
and values, while extending our reach across the sector to support growth and awareness among the
community we support.
As part of the daily management of the charity’s communications and marketing needs, you’ll work with colleagues and volunteers to raise awareness maximise awareness of our support model, support the organisation through attendance of national and local events and be part of a team representing the charity at key exhibitions during the year requiring you to be away overnight for up to 3 or 4 nights at a time (depending upon location) – approximately 3-4 times per year. Further information will be available to candidates taken forward for interview.
You will be integral to our communications and marketing approach, collaborating with colleagues who manage our social media and published communications (e.g. member magazine). Above all you are someone who fosters an organisation wide approach working with, mentoring and supporting colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
The ideal candidate must have a proven track record in managing communications, producing effective content and campaigns across a range of channels (print, digital, online) for at least TWO years, ideally bringing additional experience from within the charity sector.
The role is primarily remote and the successful applicant can work from a location of their choice (subject to representing the charity at key meetings, internal meetings and exhibitions throughout the year). The role holder will make optimum use of video conferencing and online collaboration tools to work as part of a wider communications team so the team feels connected and engaged in its approach.
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) with successful candidates going through to a second round. Second round interviews will be face-to-face interview (with advance notice). Successful candidates will, in advance of the second round, be given a short working brief and asked to present their campaign ideas at interview together with past examples of their work.
UK travel within the role is expected with the charity reimbursing reasonable travel costs where agreed up front and on behalf of the charity.
KEY RESPONSIBILITIES
- Plan, execute and monitor a value-driven, measurable communications and marketing strategy across our print, digital and internal channels in accordance with the direction of the Board
- Demonstrable experience developing, collaborating and managing multi-channel campaigns as part of the overall strategy measuring their effectiveness, adapting to change, where necessary, as part of the wider communications approach (digital, print)
- Develop engaging, accessible and audience-focused content to build trust and a relationship with our target audience
- Excellent organisational skills to manage small projects, ensuring timely delivery and execution supporting risk identification and mitigation
- Upholding brand and culture in everything you do
- Collaborate with colleagues to support organisation and management of charity events
- Oversee the communications and marketing direction of the charity to ensure consistency in approach across all channels
- Build and maintain relationship with journalists and oversee other PR opportunities
- Develop and nurture strategic partnerships with key individuals, stakeholders, and community voices, building strong working relationships that support authentic storytelling and enhance the charity’s impact
- Ensure all content in accessible, inclusive and aligns to our brand and identity
- Budget management with strong planning to meet upcoming deliverables and identifying areas where financial savings can be made to maximise charity resources
- Produce meaningful management information at key times
- Monthly senior management reporting
- Quarterly Board reporting
- Annual reports (authoring and collaborating from external sources)
PERSON SPECIFICATION
Essential Experience
- At least two years experience in a Communications/Marketing Management role
- Experience in developing and implementing communications and marketing strategies, ideally within the not-for-profit sector, across a wide range of marketing channels
- PR experience and media liaison
- Communications planning and forward thinking
- Brand management
- Team player/Mentor
- Campaign management to raise the organisational profile and advocate for people
- Working with third party stakeholders to manage exhibition attendance, organise events and more generally any services provided to/purchased by the charity
- Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
- Demonstrable experience of online and digital marketing platforms to promote the charity, raise awareness and support our target audience
- A strong working knowledge of social media platforms, although we have a dedicated social media manager undertaking the role that you will collaborate with
- Familiarity with UK data protection regulation
Desirable Experience
- Knowledge and experience of SEO
- Budgetary management
- Experience in social media moderation
- Experience in creative tools (Canva, Adobe products) and digital marketing platforms
- Podcasts or similar digital content
- Experience of working on sensitive content
- Experience across the not-for-profit sector
- Ambassador management
SKILLS AND QUALITIES
- Creative, proactive and confident in your approach achieving outcomes in a timely manner and within budget
- Excellent interpersonal skills with ability to build strong working relationships
- Adaptable, flexible and committed to our charitable aims and values
- Strong time management skills
APPLICATION SUBMISSION
To apply, please submit:
- Your CV (up to 3 pages)
- A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be in in-person in a central location - advance notice will be given and the charity will reimburse reasonable travel expenses, approved in advance. Successful candidates will, in advance of the second round, be given a short brief and asked to present their campaign ideas from a charity working example at the interview. This should be available to us at least 48 hours prior to interview to allow us time to review.
Additionally second stage applicants will be asked to provide examples of their own work, at least 48hrs prior to the interview. You should be comfortable sharing past content that you have created previously which will be treated with the strictest confidence. Please allow up to 1.5 hours for this second stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process.
Apply as above. Additionally, please refer to the recruitment timetable in the attached job specification.
The client requests no contact from agencies or media sales.
Location: Remote (based in Scotland with regular travel across Scotland and the North of England, plus travel for biannual team days in London and departmental team meetings in various locations)
Hours of work: 21-28 hours a week (3-4 days)
Salary: £28,665 - £31,965 pro rata (£17,199 - £19,179 or £22,932 - £25,572 actual)
Contract type: Permanent
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The National Partnership Manager role involves:
- Driving expansion across Scotland and the rest of the UK by identifying, engaging, and securing new church partners and networks.
- Working closely as part of the engagement team, to build and manage a strong pipeline of prospective partners, contributing to national growth targets and KPIs.
- Attending and representing Kids Matter at events through public speaking, exhibitions, and partnership engagement.
About you
Are you confident in pioneering new projects? Do you have strong networking skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
Please see the job pack for more details on the role and application process
How to Apply
You can apply for the National Partnership Manager position by completing a copy of our online application form.
The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.
Job Title: Senior Relationship Manager – West Scotland
Location: Home based within the West of Scotland.
Candidates should ideally reside in Highland, Moray & bordering with Aberdeenshire, Renfrewshire, Inverclyde, Argyll & Bute, Glasgow & Surrounding areas, Ayrshire, Dumfries & Galloway, Falkirk, Stirling & Clackmannanshire. Have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.
Hours: 35 hours per week
Contract type: Permanent
Salary: £35,655 per annum (Home Based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others.
- A successful track record of building strong internal and external relationships and generating income from community and corporate opportunities.
- You will have a growth mindset which is solution focused. You can manage your time and workload, and utilise our given processes, systems, and parameters to overcome barriers.
- You will be able to deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.
Key dates:
Applications by Sunday 12th July, 1st stage interviews 21st / 22nd July (online)and 2nd stage interviews 29th July (in person in Glasgow).
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: Fully remote with flexible working arrangements
Salary: £39,742 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.
Closing date for applications: 12th July
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: w/c 22nd July
Start Date: ASAP
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional and national partners representing the worlds of charity, faith, business, government and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fuelled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us - we have launched a five-year strategy, our 100% Pledge Campaign and an established programme of corporate events. We have also successfully delivered Warm Welcome Week for two years in collaboration with a wide range of partners and are looking forward to continuing to build on this success.
The Opportunity
This is an exciting opportunity for an experienced and creative Communications and Brand Manager (Partnerships) to join a small, friendly and ambitious team in a varied role with genuine opportunity for development and impact. The Communications and Brand Manager (Partnerships) is primarily fundraising focused, delivering compelling communications strategies to support individual giving, fundraising events and our growing number of Corporate Partnerships, including Sky, Co-op, National Grid, OVO, Cadent, UKPN, Barratt Redrow and SGN. The role will specialise in maximising brand impact and income-raising potential.
The role sits within the growing Communications Team, which is led by the Director of Communications and includes the Communications Manager and Communications Assistant.
Reporting to the Director of Communications, the postholder will play a key role in telling the Warm Welcome Story for positive change, raising awareness to grow the brand and creating campaign strategies to support income generation.
We are looking for someone who is highly organised, agile and collaborative, whilst bringing creativity and initiative to their work. Relationship building will be key, working with a wide variety of high-profile corporate partners, stakeholders and ambassadors. You will be an excellent brand champion with the skills to develop stand out creative ideas for partnership campaigns, awareness campaigns and activations. While the role is primarily fundraising focused, you will support the delivery of the wider Warm Welcome Communications Strategy.
In this role, you will work across all aspects of communications strategy including, PR, events, brand asset development, storytelling, digital marketing, and campaigns.
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Act as the primary communications adviser for the fundraising team, including the Corporate Partnerships Manager and corporate partners, identifying communications opportunities and advising on strategic messaging, content, PR and tactics.
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Manage the development and execution of communications strategies for Warm Welcome’s flagship partnerships, specialising in maximising brand impact and income-raising potential.
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Deliver communications strategies to inspire audiences and support organisational goals, working closely with colleagues across the Communications and Fundraising, and with external partners.
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Develop stand out creative ideas for campaigns and activations to shape and deliver integrated activities that cut through, including Warm Welcome Week.
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Act as a brand ambassador, advising and supporting the team to deliver brand-aligned messaging and content. Plus, crafting messaging and designing brand assets, marketing materials, presentations and resources.
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Create content to show the impact of Warm Welcome Spaces, including delivering hard-hitting press releases and impact reports.
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Create content for social media channels, website and digital newsletters.
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Develop case studies and organise photoshoots to tell the Warm Welcome story for positive change.
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Support the delivery of the Patrons and Ambassadors Strategy.
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Help manage the systems and processes needed for effective partnership and stakeholder management, including CRM use, reporting and tracking.
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Work collaboratively with colleagues across the Warm Welcome Campaign to connect partners with Warm Welcome Spaces and activities across the UK.
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Contribute to wider communications activity and team objectives.
Person Specification
Essential Experience
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Proven experience designing and executing high-impact brand or corporate partnership communications plans, ideally for a non-profit organisation.
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Strong track record of developing and delivering integrated communications campaigns across multiple channels, targeting a range of audiences.
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Highly collaborative and able to build strong relationships with internal and external stakeholders.
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Proven experience of crafting messages and stories.
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Experience creating brand assets using Canva or similar tools.
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Experience of crafting compelling content for press releases and liaising with journalists.
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Strong track record of delivering content for digital media channels.
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Experience managing multiple priorities and deadlines effectively.
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Experience of monitoring and evaluating communications impact, using data and insights.
Desirable Experience
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Experience using CRMs or databases for relationship management and reporting.
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Experience working within the charity, community or social impact sector.
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Experience of delivering patrons and ambassadors programmes.
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Experience of developing new brands.
Abilities and Understanding
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Ability to brief, critique and develop creative work constructively, with a good eye for brand, design, film and photography.
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Strong relationship-building and communication skills.
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Ability to communicate confidently and professionally with a range of audiences.
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Ability to manage competing priorities and work independently.
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Strong organisational skills and attention to detail.
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Understanding the importance of accurate record keeping and effective systems.
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Ability to work collaboratively within a small and fast-moving team.
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Confident using Google Workspace, Microsoft Office and CRM systems.
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
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Committed to the power of relationships to facilitate social change
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Collaborative, inclusive, ambitious, aligning with our core values
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Self-starter with high level of commitment, energy and motivation
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Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
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Calm under pressure, and can adapt quickly in a fast-paced environment
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Willing to pitch in to help other team members if needed
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Organised with effective time management skills.
Working Arrangements
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Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
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This role is fully remote, with flexible working arrangements.
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All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
For full details on how to apply, please view the attached role description.




