Communications jobs

We are recruiting for a highly organised and proactive Office Manager to provide comprehensive administrative, office management, IT coordination, and executive support across this international social welfare charity.

Office based, with some flexibility but the nature of this role means being in the office majority of the time.

The Role:
To act as the Trust's initial point of contact for all general and business enquiries and providing support in handling enquiries regarding Trust fundraising activities.
To ensure that the office and its associated infrastructure is maintained in good order and in accordance with the terms of the lease.
To liaise with the landlord's agents and House management staff as and when required over maintenance or repair matters.
To coordinate the routine administration of the office, to include the Advice Centres.
This task includes:
The arrangement and provision of all administrative and other support to Trust meetings and conferences, both in the office and elsewhere.
The coordination of travel arrangements for Trust staff in support of their responsibilities and duties as well overseas staff visiting UK.
The opening of all mail and its distribution to relevant
Coordination of the office diary
Acting as the initial point of contact and interface between the Trust and the
designated IT provider for the purpose of procurement, maintenance and repair.
Maintain the Trust's register of IT software licenses required by the Trust.

The Candidate:
Solid experience as an Office Manager, Executive Assistant working with senior management
A proven ability to work in direct support of the senior management team and a diverse company of Trust employees and stakeholders.
Must demonstrate excellent written and oral communication and interpersonal skills at all levels and the ability to manage sensitive and confidential information with discretion.
Strong IT literate, to include a thorough understanding of Microsoft Office and its various applications and administrative functions.


IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Interim Financial Planning & Analyst Manager (3 to 6 Month FTC)

Salary: £55,000 per annum (pro rata)
Location: Central London with hybrid working (1 day in office, 4 remote)
Contract: Fixed Term Contract (3 to 6 months)

Are you an experienced Financial Planning & Analyst professional who can hit the ground running? We're partnering with a well-established organisation seeking an accomplished Interim FP&A Manager to provide strategic financial insight during a key period of change and planning.

This is an excellent opportunity for a qualified accountant to make an immediate impact, working closely with senior leadership to drive budgeting, forecasting and business performance across a diverse organisation.

The Role

You'll take ownership of the financial planning and analysis function, providing meaningful commercial insight to support decision-making and organisational performance. Acting as a trusted business partner, you'll work collaboratively with budget holders and senior stakeholders while leading the budgeting and forecasting cycle.

Key Responsibilities

• Lead annual budgeting, forecasting and financial planning activities.

• Produce high-quality management reporting with insightful analysis and recommendations.

• Develop financial models, business cases and scenario planning to support strategic decisions.

• Partner with budget holders to improve financial performance and accountability.

• Deliver KPI reporting, variance analysis and performance dashboards.

• Analyse payroll and workforce costs to support resource planning.

• Support commercial performance analysis across multiple income streams.

• Drive continuous improvement in reporting processes and financial controls.

About You

• Fully qualified accountant (ACA, ACCA, CIMA or equivalent).

• Proven experience in FP&A, commercial finance or management accounting.

• Strong financial modelling and analytical skills.

• Excellent communication and stakeholder management abilities.

• Experience supporting senior leadership with strategic financial insight.

• Confident working in a fast-paced environment and managing multiple priorities.

• Available to start at short notice.

What's on Offer

• £55,000 per annum (pro rata).

• Hybrid working arrangement.

• Opportunity to influence strategic decision-making from day one.

• Collaborative and supportive working environment.

• Immediate start with potential for extension.

If you have the above skill and experience and are immediately available, please apply online today, I would love to hear from you!

Prospectus is delighted to be working with London’s Air Ambulance Charity to recruit for an Events Manager for The Institute of Pre Hospital Care. This is a full time, permanent role to work from their sites at Aldgate/Whitechapel approximately 3 times per week.

For 37 years, London’s Air Ambulance Charity has been a leader in the development and practice of pre-hospital care in the UK and abroad. It has influenced clinical guidelines, governance standards and the practice of air ambulances in the UK, Europe and Australia.

London’s Air Ambulance Charity delivers first-class, world-renowned training and education via The Institute of Pre-Hospital Care. Founded in 2013, its mission is to drive excellence in pre-hospital care standards and practice through education, innovation and research. The Institute of Pre-Hospital Care is the education and training arm of the charity and delivers training and education events not only to the clinical teams but to many other clinicians outside of London’s Air Ambulance Charity as well.

The charity is looking for an enthusiastic and experienced events professional to help support their developing programme of large-scale medical education and innovation events. You’ll have strong organisational and communication skills with experience of planning and delivering events. Working closely in The Institute of Pre-Hospital Care team, with the charity’s wider teams and clinical and academic colleagues, you will help to deliver high-quality, high-profile events to a wide audience including medical students and pre-hospital medicine specialists.

To apply please submit your CV and a tailored supporting statement, preferably in Microsoft Word/PDF format. For the statement, in no more than two pages please outline how your skills, knowledge and experience match those required for the role. For the full Job description please click on the Appointment Brief button below.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

 

Role Overview
The Talent Set are delighted to partner with a well-known charity on a fantastic Interim Director of Strategy and Performance role. This position involves leading change management, enhancing performance frameworks, and managing strategic planning on a fixed-term basis to support the organisation’s operational objectives.

Key Responsibilities

• Develop and implement strategies to improve organisational performance through effective change management.
• Lead on performance management systems, ensuring alignment with organisational goals and key outcomes.
• Manage strategic planning processes, including setting targets and monitoring progress.
• Collaborate with senior stakeholders to embed cultural and operational change initiatives.
• Oversee digital transformation efforts related to performance improvement.
• Ensure timely delivery of strategic plans, with flexibility to adapt to evolving priorities.

Person Specification

• Extensive experience in strategy development and performance management within a complex organisational environment.
• Proven track record of leading change management initiatives successfully.
• Strong stakeholder engagement and communication skills, capable of influencing at various levels.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Demonstrable understanding of digital tools and technology related to performance and operational efficiency.
• Adaptability and resilience in a dynamic, evolving context.
• A collaborative approach that fosters inclusive working practices and positive relationships.

What’s on Offer
Salary: £95,000, pro rata for 6 months. This role is hybrid, with 2 days a week in their London office.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

This fixed-term opportunity is based on-site and offers an engaging chance to lead strategic transformation within a respected charity organisation.

Discharge Navigator

£30,024 per annum

Birmingham

Location: BSMHFT Acute and Urgent Care, Birmingham

Hours: Full time - 37.5hrs per week

Our client is a leading provider of mental health services in Birmingham and the West Midlands. They offer high quality services that support both recovery and wellbeing, and they actively work with people so that they can be in control of their lives.

Their Discharge Navigators work within acute units across Birmingham and Solihull in a key role supporting individuals to enable a smooth discharge back into their accommodation and community.

You will work with Birmingham and Solihull Mental Health Trust Discharge Manager’s to prioritise and manage a case load supporting individuals on a recovery journey. This will involve participating in bed management and multi-disciplinary team meetings.

You will work closely with a range of statutory and other third sector providers including housing providers to find appropriate housing and community support networks to aid successful recovery.

The successful candidate will have previous experience of working in a paid role in the mental health field, with experience of supporting people with a person-centred approach. You will be organised, solution focused and resilient with excellent communication skills.

A full UK driving licence and use of a vehicle is also desirable but not essential.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

Closing Date for applications is Tuesday 1st September 2026

Interviews will be held on Friday 11th September 2026

Covering letter required

Are you an experienced helpline or patient information professional? Do you want to use your skills and knowledge to help Beat Macular Disease? If you're passionate about providing calm, reassuring information and advice, and want to use your knowledge of macular disease to support people living with progressive sight loss, we'd love to hear from you.

As part of our dedicated and supportive helpline team, you'll provide information, reassurance and practical guidance by phone, email and online. You'll help people navigate diagnosis, treatment and everyday life with sight loss.

This is a parental leave cover role, so we're looking for someone who can quickly become a trusted source of information and support for people living with macular disease.

As one of our helpline advisors, you will:

• Answer telephone calls, email and online forum enquiries from people affected by macular conditions.
• Deliver high-quality, accurate and helpful responses to enquiries.
• Professionally and empathetically handle enquiries from people who may be angry, emotional or distressed as a result of their condition. 
• Refer service users to appropriate Macular Society services such as peer support groups, befriending and counselling services.
• Maintain accurate records of telephone calls, emails, forum entries and other correspondence on the Society’s database.
• Keep up to date with developments in research and treatments for a range of macular conditions.

About you

Our ideal candidate will have:

• Experience working on a helpline, or providing information and advice to service users e.g. in a clinical context.
• Understanding of macular disease, the impact of living with sight loss and available treatments.
• Demonstrable ability to learn complex information quickly and become productive within a short timeframe.
• Ability to work independently under own initiative and cooperatively as part of a team.
• Excellent communication skills, empathy and supportiveness in interacting with service users.
• Emotional resilience and the ability to remain calm and professional when supporting distressed callers.

For a full job description and person specification, please see below.

In line with our value of “Showing we care”, we ask that the covering letter is written in your own words and not heavily reliant on AI-generated content.

Closing date: Wednesday 12 August 2026, 9am

Interviews: Week commencing 17 August 2026

Job role: Finance Analyst
Pay rate: £21.98 per hour plus holiday pay
Location: Central London
Hybrid working: 2 days in the office, 3 days remote
Hours: 35 hours per week
Contract: Temporary ongoing

Play a key role in rebuilding a finance function

Join a non-profit membership organisation at a pivotal stage of transformation. This role sits within a developing the financial planning and analysis team and will support reporting, projects and process improvement while the function is being rebuilt.

The role

• Support the month-end process, including analysis, variance review and reporting outputs
• Deliver detailed financial analysis on projects and restricted funds, ensuring accuracy and clarity
• Prepare and support donor reporting, ensuring compliance with funding requirements
• Work closely with project managers and budget holders to review spend, challenge assumptions and improve financial understanding
• Investigate and support resolution of historical financial issues, balances and data inconsistencies
• Contribute to the setup and development of new processes, controls and reporting frameworks within FP&A
• Support the creation of meaningful management information, translating financial data into clear insights
• Build effective relationships across the organisation to improve data quality and financial engagement
• Proactively identify process gaps and inefficiencies, suggesting and implementing improvements

About you

• Bachelor's degree in finance, accounting, or related field; or studying for ACA, ACCA, CIMA equivalent professional accounting qualification.
• Experience in financial planning and analysis roles within a non - profit or public sector environment
• Previous roles may have included Assitant Finance Business Partner, Management/Project Accountant etc
• Experience in donor or restricted fund reporting
• Strong financial analysis, budgeting and management accounting exposure
• Advanced Excel skills and experience with financial systems
• Excellent communication and stakeholder engagement skills
• Proactive, can-do attitude with strong ownership
• Comfortable working in an unstructured, evolving environment
• Solutions-focused, resilient and adaptable

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Individual Giving Manager Salary: £42,684 plus £3,090 Inner London Weighting
Location: London (hybrid, two days per week in the office)
Contract: Full time, permanent

We are looking for an experienced Individual Giving Manager to lead supporter acquisition and retention activity, driving income growth and long‑term supporter value.
This is a hands‑on role where you will lead multi‑channel fundraising campaigns across direct mail, digital, DRTV, telemarketing and face‑to‑face. You will shape and evolve the individual giving programme through testing, insight and innovation, ensuring supporters feel inspired and connected to the cause.
Key responsibilities include:

• Leading acquisition and retention strategies, plans and budgets
• Delivering multi‑channel fundraising campaigns end to end
• Driving income growth and maximising supporter lifetime value
• Developing engaging fundraising propositions and creative content
• Managing income and expenditure budgets, forecasting and reporting
• Managing agencies and external suppliers
• Working collaboratively across fundraising, marketing and the wider organisation
• Ensuring compliance with fundraising and data protection regulations

About you:

• Significant experience in individual giving or direct marketing
• Strong multi‑channel campaign delivery experience
• Confident managing budgets and analysing performance
• Data‑driven, creative and comfortable testing new ideas
• Experience managing agencies and working with stakeholders
• Experience leading or mentoring others
• Prize‑led fundraising experience is desirable but not essential

We are committed to inclusion and diversity and to enabling disabled people with complex communication needs to be fully included in society.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Harris Hill is delighted to be partnering with a leading UK charity that works to increase the flow of philanthropic funding to charities, not-for-profits and social enterprises around the world. We are seeking an experienced Executive Assistant & Board Administrator to join its growing and entrepreneurial team.

This is a varied opportunity for an experienced Executive Assistant who enjoys working in a fast-paced environment with senior stakeholders and has strong Board governance experience. Reporting to the Deputy CEO, you will provide comprehensive support to the CEO and Deputy CEO, while also playing a key role in the effective administration of the organisation’s Board and Committees. You will manage senior diaries, meetings and travel, prepare papers and presentations, handle confidential information and act as a key point of contact for internal and external stakeholders.

You will also coordinate the full Board and Committee meeting cycle, including scheduling, meeting logistics and Board packs, attending meetings, producing accurate minutes and tracking actions through to completion. Alongside this, you will support Foundation Boards, shared inboxes, governance and compliance activity, and a range of executive projects.

We are looking for someone with significant experience in an Executive Assistant or similar role, ideally supporting C-suite executives. You will have proven experience preparing Board meeting minutes, excellent organisational and communication skills, meticulous attention to detail and the ability to manage competing priorities effectively. Discretion, sound judgement and the ability to work independently are essential.

This is an excellent opportunity to join a purpose-driven organisation with a strong reputation in the philanthropy sector and play a central role supporting its executive and governance functions.

To apply, please submit your up-to-date CV by 26 August 2026 at 23:59. Shortlisted candidates will be asked to submit a tailored cover letter after reviewing the full job description.

Please note that only applicants with an unrestricted right to work in the UK will be considered for this position.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

 Part Qualified/Qualified  Management Accountant (Remote, Islamic Charity)

The Opportunity

Civitas Recruitment are delighted to be supporting a national Muslim charitable foundation that enables Zakat giving and provides support to people in need across the UK.

This is an excellent opportunity for a proactive Management Accountant to join a values-led finance team and support the Head of Finance in delivering high-quality reporting, budgeting, forecasting and financial insight across the organisation.

Key Responsibilities include:

• Prepare monthly, quarterly and annual financial reports for internal and external stakeholders.
• Monitor financial performance, track KPIs and provide clear variance analysis against budget.
• Support annual budgeting, forecasting, financial modelling and scenario planning.
• Assist departments to understand and manage their budgets, providing clear financial insight to non-finance colleagues.
• Support compliance, statutory accounts, audit documentation and the development of financial policies and procedures.
• Own and maintain the contracts register, supporting procurement oversight, value for money assessment and supplier monitoring.

The Candidate

The ideal candidate will be a qualified or part-qualified accountant, such as ACCA or CIMA, with demonstrable experience of financial reporting to senior management and internal stakeholders.

You will bring strong attention to detail, excellent communication skills and the ability to explain financial information clearly to a diverse audience. You will be organised, proactive, adaptable and confident working independently and collaboratively across teams.

Experience of contracts management, procurement oversight or maintaining a supplier/contract register is essential. Knowledge of charity finance, governance or regulation would be desirable, as would experience with Microsoft Excel, Power BI and Microsoft Dynamics Business Central.

How to Apply

Please apply using the link or contact syed at Civitas Recruitment for a full JD and initial discussion.

Applications close  on the 30th August 2026.

Harris Hill is delighted to be partnering with National Parks Partnerships, an entrepreneurial organisation that develops strategic and commercial partnerships to support the UK’s 15 national parks and increase their impact, resources and influence. They are searching for a Business Development Manager to join their team.

This is an exciting and newly created role that will play a key part in the achievement of annual income targets through supporting new business activity.

As Business Development Manager, you will support the new business development process, from prospect identification and relationship building through to securing meetings, delivering pitches and supporting deal closure. You will develop and prepare compelling partnership proposals, pitches and new partnership products tailored to prospect needs. You will manage and develop the prospect pipeline, working closely with the Development Officer and maintaining accurate development records. You will also build strong relationships with National Park Authorities (NPAs), ensuring effective engagement, communication and support for business development activity.

To be considered for this role you will need: 

• Minimum three years’ Corporate Development/Partnership experience responsible for securing and developing partnerships ideally in the B2B or not-for-profit sector.
• Demonstrable experience of pipeline growth.
• Working knowledge of business development processes.
• Excellent presentation and writing skills, with the ability to deliver face to face and online pitches to prospective partners to win new business.

If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill onor call him on 020 7820 7332.

Salary: £40,785.50

Full time, two-year fixed term

Location: Fully remote – home-based with occasional UK travel required.

Deadline: Monday 24th August at 9am

Application process: CV and Cover Letter

Please note that only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Head of Finance (12-Month FTC)

A well-established Housing Charity is seeking a Head of Finance on an initial 12-month fixed-term contract. Reporting directly to the Finance Director, this role offers a unique opportunity to operate as the number two in finance, playing a key role in both strategic leadership and operational delivery while supporting a period of transformation across the finance function and wider organisation.

The organisation is recognised for its commitment to delivering high-quality services and creating positive outcomes for the communities it supports.

This role is ideally suited to an experienced finance professional looking to step into a high-impact leadership position, driving improvements across people, processes and financial insight.

Responsibilities

• Lead and develop the finance function, providing stability and strong leadership during a period of organisational change.
• Drive the Finance Business Partnering function, improving budgeting, forecasting, cash flow management and financial planning.
• Take ownership of the year-end audit, statutory accounts, month-end reporting, and strengthen financial controls and reconciliations.
• Lead finance transformation by improving processes, reducing manual ways of working and preparing the function for a future finance systems implementation.
• Produce high-quality management reporting and dashboards to support decision-making across the organisation.

 

Requirements

• Fully qualified accountant with experience in social housing, charity, or care and support.
• Proven leadership experience, with the ability to manage, motivate and develop finance teams.
• Experience operating at both a strategic and operational level, with a strong focus on business partnering.
• Strong technical accounting knowledge and advanced Excel skills.
• Excellent analytical, systems and communication skills.

This is an excellent opportunity to make a lasting impact within the finance function while supporting a wider organisational transformation. There is a genuine opportunity for the role to become permanent, making it an ideal position for someone seeking both an immediate challenge and long-term stability.

The organisation is looking to appoint quickly, so candidates available at short notice / immediately available are encouraged to apply.

Reports to: Community Support Manager 
Contract: Full-time 

Role Purpose 

As Community Support Lead: Grantmaking, you will provide the day-to-day administrative and operational support that enables HOST to deliver hosted grantmaking activities accurately, safely, and efficiently for our hosted partners. 

You will be line managed by the Community Support Manager and work closely with the Partnerships Manager: Grantmakers to deliver Hosted Grantmaking. Your primary focus will be grantmaking administration: due diligence coordination, grant agreement support, process tracking, records management, and audit-ready documentation. 

You will also provide secondary cover for general Community Support activity, including onboarding administration, payment or invoice queries, routine partner communications, and escalation. Relationship ownership and strategic funder or partner management will sit with the Community Support Manager, Partnerships Manager: Grantmakers, and relevant senior colleagues. 

Core Responsibilities 

1. Hosted Grantmaking Administration and Process Tracking 

• Maintain clear, accurate, and up-to-date grantmaking records across ClickUp, Zendesk, CRM systems, shared folders, and relevant internal trackers. 

• Track hosted grantmaking processes from initial request through due diligence, agreement preparation, approval, disbursement, and reporting. 

• Monitor deadlines, dependencies, missing information, and next steps, following up promptly and clearly. 

• Support the Community Support Manager and Partnerships Manager: Grantmakers to maintain visibility of live grantmaking activity, bottlenecks, risks, and upcoming priorities. 

• Keep grantmaking documentation organised, complete, and accessible to Finance, Legal, Partnerships, and Community Support colleagues. 

2. Due Diligence Coordination and Documentation 

• Administer due diligence processes for hosted grantmaking activities, ensuring required checks are initiated, tracked, and documented. 

• Coordinate the collection of information and supporting documents from hosted partners, grantees, funders, or internal colleagues as directed. 

• Maintain audit-ready due diligence records, ensuring forms, evidence, approvals, and risk notes are saved in the correct systems. 

• Spot missing information, incomplete checks, or process delays and escalate promptly to the Community Support Manager, Partnerships Manager: Grantmakers, or relevant colleagues. 

3. Grant Agreement and Grant Process Support 

• Coordinate the administrative steps required to prepare, review, issue, sign, and store grant agreements and related documentation. 

• Track agreement status, including drafts, internal reviews, approvals, signatures, amendments, and filing. 

• Liaise with Legal, Finance, Partnerships, and Community Support colleagues to keep grant agreements moving through the agreed process. 

• Flag inconsistencies, missing approvals, unusual terms, or unclear documentation for review by the Community Support Manager or Partnerships Manager: Grantmakers. 

4. Payment, Disbursement and Finance Coordination Support 

• Support the administrative coordination of grant disbursements, payment requests, invoice corrections, and related finance workflows. 

• Check that payment-related documentation is complete before progressing requests to Finance. 

• Track payment and disbursement status, following up on missing information or delays where appropriate. 

• Respond to straightforward payment or invoice queries from hosted partners, escalating complex or sensitive issues as needed. 

5. Community Support 

• Provide flexible cover across general Community Support activities, including onboarding administration, system guidance, routine hosted partner queries, and follow-up actions. 

• Support onboarding processes by preparing materials, updating records, tracking completion of onboarding tasks, and ensuring next steps are clear. 

• Maintain accurate records of partner interactions, ensuring relevant issues, risks, and decisions are documented and shared with appropriate colleagues. 

• Escalate relationship-sensitive, complex, or higher-risk matters to the Community Support Manager or relevant Partnerships lead. 

6. Systems, SOPs and Process Improvement 

• Support the creation, testing, and improvement of SOPs for hosted grantmaking, due diligence, grant agreements, onboarding, and payment-related workflows. 

• Identify gaps, duplication, or unclear steps in grantmaking and Community Support processes, and suggest practical improvements. 

• Keep internal checklists, templates, and guidance up to date so grantmaking processes are easier to follow and audit. 

7. Risk Identification and Escalation 

• Identify potential financial, operational, compliance, or reputational risks arising from hosted grantmaking administration or partner support activity. 

• Escalate risks promptly to the Community Support Manager, Partnerships Manager: Grantmakers, Legal, Finance or Partnerships colleagues as appropriate. 

• Maintain clear records of risks, decisions, approvals, and follow-up actions. 

You Bring 

• Experience in administration, operations, grants administration, programme support, community support, or client service. 

• Strong organisational skills, with excellent attention to detail and confidence managing multiple tasks, deadlines, and trackers. 

• A process-minded approach, with the ability to follow agreed steps carefully and spot where information, approvals, or documentation are missing. 

• Clear written communication skills, with the ability to provide warm, accurate, and practical updates to partners and colleagues. 

• Confidence using digital tools such as ClickUp, Zendesk, CRM systems, shared drives, spreadsheets, and cloud-based documents. 

• An understanding of, or willingness to learn about, due diligence, compliance, grant agreements, and audit-ready record keeping. 

• Good judgement about when to resolve straightforward issues independently and when to escalate complex, sensitive, or higher-risk matters. 

Key Relationships 

Internal: Community Support Manager, Partnerships Manager: Grantmakers, Partnerships Manager: Changemakers, Community Support Team, Finance Team, Legal Team. 
External: Hosted partners, grantees, funders, fiscal sponsorship partners, service providers, and other stakeholders involved in hosted grantmaking and project hosting processes. 

Performance Indicators 

• Grantmaking records and trackers are accurate, current, and easy to use. 

• Due diligence, agreement, approval, payment, and reporting steps are tracked and followed up on time. 

• Missing information, delays, unusual terms, and risks are escalated promptly. 

• Grant agreements and supporting documents are complete, correctly filed, and audit-ready. 

• Routine hosted partner queries and CS cover tasks are handled clearly, warmly, and within agreed timeframes. 

This permanent, part-time role is ideal for someone with strong financial administration and bookkeeping experience who is committed to social justice and human rights. You'll be responsible for the day-to-day management of our finances, maintaining accurate records, supporting reporting and compliance, and providing financial information to help staff and trustees make informed decisions.

Join us and play a key role in supporting Just Fair's mission to secure economic, social and cultural rights for everyone in the UK.