Communications and engagement officer jobs

Start date September 2026 

Main Purpose: To provide integrated classroom and employment support to learners on The Autism Project (TAP), enabling them to develop independence, employability skills, and readiness for adulthood. The role combines in-class learning support with job coaching responsibilities, including work placements, employer liaison, and learner progression tracking.

You will work with: TAP staff and senior management team, Employer Engagement Officer, other CareTrade staff, local authorities, and other external partners e.g., external partners (e.g. schools, employers), as well as learners and parents/carers.

Your place and hours of work: Main office at Larcom Street, SE17 1RT plus regular travel throughout London. Hours are Monday to Friday, 9am to 5.30pm (allowing an hour for lunch). 37.5 hrs. a week. Candidates must be willing to be a little flexible to facilitate learner-parent meetings and occasional presentations in the early evening. Time may be taken in lieu for unsocial hours worked, where necessary.

Key Responsibilities: 

Learner Support (Classroom & Curriculum)

1. Support learners to access the curriculum in Functional Skills, PSD, social skills, and employability sessions as independently as possible.

2. Work alongside tutors to deliver sessions, adapt teaching materials, and provide differentiated support.

3. Promote learner development in communication, behaviour, independence, and emotional regulation.

4. Support positive behaviour strategies and help learners develop coping mechanisms.

5. Contribute to creating resources and teaching aids to meet learner needs.

Job Coaching & Employability Support

1. Support learners in work placements, helping them develop workplace skills and confidence.

2. Liaise with employers to ensure appropriate support and implement reasonable adjustments.

3. Assist learners in understanding workplace expectations, routines, and professional behaviours.

4. Support employability sessions, careers guidance activity, and transition planning.

5. Contribute to travel training, independence skills, and community engagement.

Assessment, Progress & Documentation

1. Support assessment of learner starting points and ongoing progress.

2. Maintain accurate records, including progress notes, targets, and evidence of outcomes.

3. Contribute to EHCP reviews, Individual Education Plans, risk assessments, and support plans.

4. Monitor and report on learner progress towards aspirations and outcomes.

Multi-Agency & Team Working

1. Work collaboratively with tutors, job coaches, families, and external partners.

2. Communicate effectively with parents/carers, employers, and professionals.

3. Contribute to a consistent, person-centred approach across all areas of learner support.

4. Support enrichment activities such as trips, social events, and insight days.

Safeguarding, Wellbeing & Professional Practice

1. Safeguard learners and promote their wellbeing at all times.

2. Follow all policies including safeguarding, behaviour, health & safety, and equality.

3. Maintain confidentiality and professional standards.

4. Participate in training, supervision, and continuous professional development.

CareTrade is committed to safeguarding and promoting the welfare of learners and expects all staff, volunteers, and partners to share this commitment. All roles are subject to safer recruitment checks, including an enhanced DBS check (with barred list where applicable), references, verification of identity and qualifications, and proportionate online checks of publicly available information as part of the shortlisting process.

Lead a space that changes young people’s lives

We’re looking for a bold, strategic and hands-on leader to take ownership of our Middlesbrough Hub — a vital community space supporting young people facing real barriers to opportunity.

As Hub Manager, you won’t just run a service. You’ll shape a high-impact environment, design programmes that change lives, and build partnerships that open doors for young people who need it most.

What you’ll do

As Hub Manager, you will:

• Lead and develop the hub as a high-impact community asset, responding directly to local needs of young people.
• Design and deliver programmes that support young people’s physical, emotional and social development, using youth voice to shape provision.
• Build strong local partnerships with organisations, funders and community stakeholders
• Drive impact and sustainability, using data, insight and storytelling to evidence change and secure future financial support
• Lead and inspire a team, creating a positive, accountable and high-performing culture
• Oversee operations, including budget management, facilities, safeguarding and compliance

You will play a critical role in ensuring the hub not only delivers for young people today — but is built to sustain and grow its impact over time.

Who we’re looking for

You’ll bring:

• Strong experience leading youth, community or place-based programmes
• The ability to turn strategy into reality
• A track record of building partnerships and influencing stakeholders
• Confidence in leading teams, driving confidence and performance
• A clear commitment to safeguarding, inclusion and young people’s outcomes

Most of all, you’ll be someone who sees potential — in people, in places, and in what’s possible

Why join us?

At the KFC Youth Foundation, we believe every young person deserves the opportunity to thrive. This role offers the chance to:

• Lead a high-profile, purpose-driven community hub
• Shape innovative programmes that respond to real need
• Work as part of a mission-led organisation with national reach and growing impact
• Be part of a team committed to creating lasting change for young people

Benefits

• 28 days’ holiday + bank holidays
• Up to 9% employer pension contribution
• Flexible and hybrid working
• Private medical cover
• Employee Assistance Programme
• Ongoing training and development

Apply now

If you’re ready to lead a hub that makes a real difference — and help shape the future for young people in Middlesbrough — we’d love to hear from you. 

Interviews

This is a two stage interview process.

For Stage 1, this will focus on your experience, leadership style and approach to delivering impact.

You can expect:

• A structured interview with key stakeholders
• Questions exploring your experience in programme design, partnerships, leadership and safeguarding
• An opportunity to talk through how you would approach leading and developing the Hub
• Space for you to ask questions about the role and organisation

Please ensure you can be available for first round interviews online w/c 6th July

 

For Stage 2, This stage is designed to reflect the reality of the role and how you operate in a live environment.

You will be asked to:

• Deliver a short practical session or activity with young people, demonstrating your ability to engage, communicate and create a safe, inclusive environment
• Complete a scenario-based exercise or presentation linked to hub leadership, programme design or local impact
• Take part in a follow-up discussion with the panel, reflecting on your approach and decisions

This stage allows us to see how you balance strategic thinking with hands-on delivery, and how you connect with young people — a critical part of the role.

Second stage interviews will be held 4-6pm on either Monday 14thJuly, Tuesday 15th July, Friday 17th July in person and you must be available for one of these dates.

This is an exciting opportunity to shape the future of our Advice Centre at NTSU as we deliver our ambitious new strategy focused on student advocacy, belonging and care.

You’ll lead our Advice Centre, ensuring students receive high quality advice, representation and advocacy when they need it most. But this role is about much more than managing casework.

We're looking for someone who can think beyond traditional advice services, using insight, evidence and student experiences to influence change across the University and improve outcomes for students. You'll play a key role in identifying emerging issues, championing student interests and ensuring student voices help shape policy, practice and decision making.

Working closely with colleagues across Membership Services, you'll build strong partnerships with our Student Voice team to drive advocacy work and support elected officers and student representatives. You'll also work alongside our Opportunities team to help create a culture of support, belonging and early intervention across all student-facing services.

This role would suit someone who enjoys leading people, developing services and working collaboratively to solve problems. We're looking for someone who is willing to challenge existing ways of working, embrace innovation and help us develop an Advice Centre that is responsive, inclusive and genuinely student-led.

What you'll be doing:

• Leading and developing NTSU's Advice Centre, ensuring students have access to high-quality advice, advocacy and representation.
• Managing and supporting a team of advisors, creating a positive culture of learning, development and continuous improvement.
• Working directly with students on complex and sensitive cases, providing advice, advocacy and support through University procedures.
• Using casework trends, student insight and evidence to influence institutional policy and practice and improve the student experience.
• Working closely with the Student Voice team to support elected officers, student representatives and campaigns that drive positive change for students.
• Building strong partnerships across NTSU and NTU to ensure students receive joined-up, student-centred support.
• Leading service development and exploring new approaches, technologies and ways of working that improve accessibility and impact.
• Acting as NTSU's Designated Safeguarding Officer and ensuring appropriate support and interventions are in place.
• Monitoring service performance, quality and impact, ensuring the service continues to evolve in line with student needs and sector best practice.

What we're looking for:

• A passionate advocate for students who believes in the power of representation, influence and student voice.
• An experienced manager who can motivate, support and develop others.
• Someone with experience of advice, advocacy, casework or support services, ideally within Higher Education, Students' Unions, charities or similar environments.
• A collaborative leader who enjoys building relationships and working across teams to achieve shared goals.
• Someone who is comfortable using data, insight and evidence to identify issues and influence change.
• A creative thinker who is willing to challenge convention, embrace innovation and explore new ways of supporting students.
• A confident communicator who can build credibility with students, colleagues and senior stakeholders.
• Someone who is committed to inclusion, fairness and ensuring all students can access the support they need.

Why work for NTSU?

At NTSU, you'll be part of a supportive and ambitious organisation that exists to make students' lives better. Working as the Advice & Advocacy Manager not only positions you at the heart of delivering meaningful impact on students every day but also offers a range of benefits designed to support your professional and personal growth.

• Generous Paid Holiday: Enjoy 33 days of paid time off, allowing ample time for rest, recreation, and personal pursuits.  New staff start with 20 days holiday, 8 bank holidays and 5 closure days
• Time Off in Lieu (TOIL): We understand the importance of work-life balance. That's why we offer TOIL for extra hours worked, ensuring you have time to recharge
• Competitive Pension Contribution: With a 4-6% pension contribution, we invest in your future, helping ensure your financial stability post-retirement
• Flexible Working: We embrace flexibility, offering arrangements that can help you balance your professional and personal life effectively
• Salary Progression Based on Performance: Your hard work and dedication won't go unnoticed. We reward performance with salary increases within a band, reflecting your value to our team
• Travel Pass Loan and Wage Loan: Ease your commute and manage unexpected expenses with our travel pass and wage loan benefits
• Enhanced Sick Pay: We support our employees during difficult times with enhanced sick pay, ensuring you can focus on your health when you need it most
• Training and Development Opportunities: Grow with us. We offer numerous opportunities for professional development, helping you expand your skills and advance your career
• Enhanced Parental Leave: We support new parents with 3 weeks of paid paternity leave, enhanced maternity leave and shared parental leave ensuring you can spend invaluable time with your new family member
• Free eye tests and financial contribution towards glasses required for computer work
• Free annual flu jabs

Job Title: New Business Manager
Reporting To: Head of Corporate Partnerships
Manages: New Business Officer
Location: Remote (Occasional travel to Leicester Office & other UK locations as necessary)
Contract: Permanent
Salary: £37,286 - £43,466 (appointments are typically made at the lower end of the salary range)
Hours: Full time (36 hours per week, flexible).

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

We’re looking for a proactive and driven New Business Manager to grow our corporate partnerships and generate new income for Home-Start UK, helping us support more families across the UK. This role also includes line management responsibility for the New Business Officer.

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

While our impact is delivered locally through this network, this role focuses on securing and growing partnerships at a national level for Home-Start UK.

Every day, families face challenges that can feel overwhelming. By building strong partnerships with companies, we can reach more families, earlier, and make a lasting difference.

This is an exciting time to join as we grow our corporate partnerships and invest in new opportunities to increase our impact.

You’ll lead relationships from first contact through to securing agreements, working closely with colleagues across Home-Start UK. You’ll also draw on insight from our network of local services to shape compelling partnership opportunities and clearly demonstrate impact.

We’ve recently worked with a consultancy to develop a refreshed approach to corporate fundraising, and this role will play a key part in bringing that to life. You’ll have the opportunity to shape and lead our new business approach—helping to re-energise how we identify opportunities, engage partners, and grow income.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

If this sounds like your kind of opportunity, then we want to hear from you!

The closing date for applications is Friday 19th June at 4pm.
First stage interviews will take place virtually on week commencing 29th June.
Second stage interviews will take place virtually on week commencing 6th July.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

No agencies please.

Are you a confident Executive Assistant who thrives at senior level? Looking for a flexible, inclusive organisation where your work has real impact?

TPP are partnering with a charity focused on improving outcomes during pregnancy and birth to recruit an experienced Executive Assistant to support their Chief Executive and provide secretariat support to the senior leadership team and Trustees.

This organisation is driven by a clear mission, finding ways to stop miscarriage, stillbirth and premature birth by translating groundbreaking research into breakthroughs which help more families bring their baby’s home.  It is committed to tackling inequities in pregnancy outcomes and building a diverse and inclusive organisation that reflects the communities it serves. Supported by a strong emphasis on research, collaboration and lived experience.
 
Why apply?

• Hybrid working (minimum of 2 days per week in the office) genuinely flexible culture
  • Flexible hours to suit your lifestyle
  • The organisation actively encourages a strong work/life balance
  • Generous annual leave option to buy more
  • Enhanced parental & compassionate leave
  • Wellbeing support EAP
  • Strong focus on inclusion, development and employee experience

You’ll be joining an organisation that actively creates a supportive, inclusive environment where people can thrive.
 
The role

This is more than a traditional Executive Assistant role.  You’ll act as a trusted partner, supporting strategic priorities and enabling effective decision-making. You’ll also play a key role in board and governance processes, helping to ensure senior leadership and trustees are fully supported to deliver organisational priorities.

Salary: £42,000 – £46,000
Location: London (Hybrid working – minimum 2 days per week in the office)
Hours: 35 hours per week – This charity are open to flexible working arrangements and would welcome discussions around alternative patterns, including compressed hours, a non-working day on a fortnightly basis, or other flexible options, depending on business and role holder needs.
Contract: Permanent

As Executive Assistant, you’ll:
• Manage a complex CEO diary
• Prepare high-quality briefings and papers
• Liaise with senior stakeholders
• Support board and governance processes
• Draft correspondence on behalf of senior leaders
• Help deliver organisation-wide engagement activities, including coordinating internal events, supporting communications and contributing to an inclusive and engaging workplace culture
 
About you

• Experienced supporting senior leaders or executives
  • Highly organised with strong attention to detail
  • Confident handling sensitive information
  • Strong communicator and relationship builder
  • Proactive, adaptable and solutions-focused
  • Values working in an inclusive environment and respects different perspectives

We also welcome applications from people with different backgrounds and experiences. Even if you don’t meet every requirement, we would encourage you to apply if you feel you have transferable skills.
 
EDI commitment
This organisation is committed to equity, diversity and inclusion and encourages applications from people of all backgrounds, particularly those who are currently underrepresented. Reasonable adjustments are available throughout the recruitment process.
 
Process

• 1st stage: Virtual interview (w/c 29th June)
  • Final stage: In-person interviews at their London offices on 9th and 10th July.

 
Apply now
Apply by sending your CV and a cover letter by the deadline of 28th June.
We would be very happy to discuss the role in more detail and share the full job pack.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Fundraising Team

• Permanent Staff Role
• Responsible to: Senior Corporate Development Manager
• Full-time – 37.5hrs per week (excluding 30-minute daily break)
• Hybrid flexible working available: Minimum two days in the Acton HO
• Salary: £36k - £44k depending on experience
• Responsible for the management and maximisation of corporate partnerships at City Harvest

About the role

City Harvest relies on voluntary income to raise £4.2 million each year, with corporate partnerships contributing around 30% of total income. This role is central to managing and growing a portfolio of valued corporate supporters, from smaller partnerships through to strategic, multi-year relationships. As City Harvest continues to secure new partnerships worth £50k+, you will play a key role in setting these up for success and delivering excellent account management and stewardship. You will work closely with the Senior New Business Manager and Head of Fundraising, both experienced corporate fundraising specialists, as part of a small, fun and friendly team of five, whose main areas of focus are corporate partnerships, major donors, and trusts and foundations.

Key Deliverables

• Manage and support the development of strategic partnerships for the charity
• Build relationships with multiple stakeholders at corporate partners to develop engagement and long-term commitment
• Manage a range of partnerships, such as charity of the year, London chosen charity, commercial, cause-related marketing, and affinity partnerships (£5k-£100k)
• Maximise income through new ideas and proactive stewardship
• Take overall responsibility for all partnership elements, account plans, impact reporting, employee fundraising, payroll giving, challenge events, sponsorship, etc.
• Develop high-quality materials for current and future partners of City Harvest, including pitch decks and impact reports
• Work closely with the Communications team to design and deliver suitable communication plans for each partner
• Develop new materials for partnerships with City Harvest
• Develop new fundraising and partnership ideas for the charity
• Set up newly secured partnerships from the outset alongside the Senior Corporate Partnerships Manager
• Lead partner visits to City Harvest sites
• Identify touchpoints for SLT, CEO, & Board Engagement for relevant partners
• Support at fundraising events, including challenge events and fundraising events (these could include weekends or evenings from time to time)
• Work collaboratively with the fundraising team to support other income areas as needed

Strategy and Planning

• Monitor and evaluate each partnership to ensure partnership objectives and contractual obligations are met
• Develop maximisation plans for each partner
• Work closely with City Harvest's internal departments, including communications, volunteering, food, and the community team, to create meaningful partnership activities and meet partnerships KPI’s

New Business

• Work closely with the Senior Business Development Manager to support new business wins
• Work closely with corporate volunteering to support converting corporate volunteer groups to partners
• Put together pitch decks and partnership plans for renewals with current partners

Person Specification

Essential

• Minimum 2 years’ experience working in Corporate Fundraising in the charity sector or within a CSR team managing employee fundraising
• Demonstrable experience in managing corporate fundraising partnerships
• Experience building relationships with donors and senior stakeholders
• Excellent writing skills
• Good presentation skills
• Excellent relationship-building skills
• Highly organised
• Experience of using a CRM system for Fundraising.

Desirable

• Chartered Institute of Fundraising – Corporate Fundraising
• Educated to degree level or above
• Experience in managing strategic high-value partnerships
• Knowledge of charitable giving across companies in the UK
• Experience in setting up new corporate partnerships from the outset to ensure robust plans to meet partnership KPIs
• Experience of securing new corporate business wins
• An understanding of the issues of food poverty and food waste

  Skills & Abilities

• Excellent writing skills
• Good presentation skills
• Excellent relationship-building skills
• Highly organised
• Experience of using a CRM system for Fundraising

Applicants must have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for this role.

Please submit your CV and Cover Letter via the email application box below

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. Recruitment will take place mainly through schools. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

 

Purpose of the post

The HR Officer plays a key role in delivering an effective, professional, and compliant HR service across the organisation. Supporting both operational HR processes and employee experience, the post holder will contribute to attracting, developing, and retaining talent in a collaborative and values-driven research environment.

Main responsibilities

HR Operations & Administration Support

• Lead recruitment campaigns in consultation with hiring managers, including drafting job adverts, short-listing and coordinating interviews.
• Manage employee life cycle process, including background checks, onboarding and offboarding.
• Maintain accurate and confidential employee records in compliance with GDPR and organisational policies.
• Administer HR systems, contracts, and employment documentation.
• Manage relationship with 3rd party suppliers including HR consultancy and DBS check providers.
• Support payroll preparation including monthly absence reporting and ensuring accurate data submission and coordination with Finance/Payroll.
• Support the wider central administrative team as required.

 Employee Relations

• Provide first-line HR advice to managers and staff on policies, procedures, and employment matters.
• Support casework relating to absence, performance, disciplinary, and grievance processes.
• Support managers and the COO with complex people cases, working with the external HR partner as required.
• Promote a positive and inclusive working culture aligned with the organisation’s values.

Learning & Development

• Coordinate training activities and support professional development initiatives for research and support staff.
• Some delivery of internal people-related training
• Assist in identifying skills gaps and contributing to workforce development plans.

Policy & Compliance

• Ensure HR practices comply with employment legislation, charity sector regulations, and best practice.
• Monitor and assist with the development, review, and implementation of HR policies and procedures, including handbook updates.
• Support equality, diversity, and inclusion (EDI) initiatives across the organisation.

HR Projects & Continuous Improvement

• Contribute to HR projects such as staff engagement, wellbeing initiatives, and organisational development.
• Support the implementation of HR systems improvements and process efficiencies.
• Collect and analyse HR data to inform decision-making and reporting.

Knowledge, skills and experience 

Essential

1. Experience in an HR administrative or officer-level role.
2. Sound knowledge of UK employment law and HR best practice.
3. CIPD Level 3 or equivalent.
4. Experience of supporting payroll and finance processes.
5. Proven ability to establish and evolve people processes in a growing organisation.
6. Proficiency in HR systems, such as BreatheHR or equivalent, and Microsoft Office applications.
7. Experience of working in organisations with multiple staffing arrangements i.e. direct employees, secondees, contractors etc.
8. Strong organisational and administrative skills with excellent attention to detail.
9. Ability to handle sensitive information with confidentiality and professionalism.
10. Strong interpersonal and communication skills.

Desirable

1. CIPD Level 5 qualification (or working towards).
2. Experience working in the charity, academic, or research sector.
3. Experience supporting EDI and wellbeing initiatives.
4. Familiarity with public funded and/or project-based staffing environments.
5. Experience supporting or negotiating secondment arrangements, particularly within academic, charity or research environments.

Dimensions

• This is a full-time role, 37.5 hours per week, offered initially as an 18-month fixed-term contract with potential route to permanency.
• Flexible working across several geographical locations in the UK.  Travel may be required to AHS locations and partner organisations.
• AHS is a national organisation, and our activities take place across the UK.

Application Process

All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job. 

Please refer to the ‘How to Apply’ section of the downloadable application form.

Please note that only applications submitted directly to Gravitate HR will be accepted for this position.

The closing date for applications is 11:00pm on Sunday 5 July 2026.

Interviews are currently expected to take place on Wednesday 5 and Thursday 6 August 2026.

Equal Opportunities Policy Statement

 AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of:

• Gender, including gender reassignment
• Marital or civil partnership status
• Having or not having dependants
• Religion or belief
• Race (including colour, nationality, ethnic or national origins)
• Disability
• Sexual orientation
• Age

We are opposed to all forms of unlawful and unfair discrimination.  All job applicants and employees who work for us will be treated fairly and will not be unfairly discriminated against on any of the above grounds. Decisions about recruitment and selection, promotion, training or any other benefit will be made objectively and without unlawful discrimination. 

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Key responsibilities and duties

The Clinical Service Manager will be responsible for supporting the effective day-to-day management and development of The Maya Centre’s clinical services. Key duties will include:

• Providing clinical management across The Maya Centre’s therapeutic services and therapist teams.
• Managing the client journey from referral through to assessment and allocation.
• Overseeing referrals, triage, assessments and allocation processes for new clients.
• Acting, alongside the Clinical Director, as a senior clinical point of contact and providing case consultation where required.
• Supporting and managing therapists, including responding to clinical queries and ensuring compliance with policies and procedures.
• Undertaking clinical risk assessment and risk management as required.
• Ensuring outcome measures, including CORE, are completed and used effectively across clinical services.
• Maintaining high standards of clinical governance, record keeping, monitoring and evaluation.
• Supporting the recruitment, induction and professional development of therapists.
• Working with the Clinical Director, CEO and wider team to develop and improve The Maya Centre’s service model.
• Building positive relationships with partner agencies, community organisations, health and social care providers, funders and other stakeholders.
• Supporting consultation events, stakeholder engagement and the promotion of The Maya Centre’s services.
• Contributing to reports for trustees, funders and other audiences.
• Attending relevant meetings, including clinical team meetings, supervisors’ meetings, management meetings and CPD sessions.
• Representing The Maya Centre externally at relevant inter-agency and clinical meetings where appropriate.
• Supporting fundraising, events and wider organisational activities when required.

Person specification:

Essential

• Full membership, registration and accreditation with UKCP, BPS, BPC and/or BACP.
• A minimum of three years’ post-qualification clinical experience.
• Evidence of continuing professional development in line with relevant professional body requirements.
• Experience of working clinically with clients who have experienced childhood trauma.
• Experience of culturally sensitive clinical practice.
• Knowledge of relevant legislation and its implications for clinical practice.
• Good knowledge and experience of a broad range of psychological therapies.
• A minimum of two years’ experience of clinical service management.
• Experience of management within an organisational context.
• Experience of working in different cultural contexts.
• Excellent people management skills.
• Ability to work independently and collaboratively as part of a team.
• Ability to build and maintain positive relationships with community organisations, health and social care providers, partner agencies and funders.
• Excellent written and verbal communication skills.
• Experience of collecting and measuring clinical outcomes, including CORE.
• Good IT, numeracy and data skills, with the ability to collate and present information clearly.
• Strong organisational skills and the ability to meet deadlines.
• A strong commitment to anti-discriminatory, trauma-informed and intersectional practice.

Desirable

• Qualifications or training in therapeutic modalities beyond psychodynamic or analytic approaches.
• Experience and knowledge of using CORENET.

Equality, diversity and inclusion

Please note that this post is open to female applicants only, as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

We want our organisation to reflect the diversity of the women we serve, and we particularly welcome applications from women with lived experience of the issues we work with, and from women from Black, Asian, Minority Ethnic or Refugee communities

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Director of Digital, Data and Technology to play a pivotal role in our Central Services in the City of London.

Sounds great, what will I be doing?

This role provides strategic leadership across data, digital and technology to drive coherence, assurance and insight within a mission-led organisation. The Director is responsible for shaping and delivering an integrated strategy that aligns technology and data with organisational priorities, improving outcomes for people facing disadvantage. This includes leading multidisciplinary teams, strengthening data governance and insight, overseeing digital transformation and IT operations, and ensuring robust information security, risk management and compliance. The postholder works closely with senior leadership to translate ambition into clear, prioritised plans, embed a user‑centred and evidence‑led culture, and ensure services are supported by reliable, inclusive and future‑ready technology and information systems.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The role requires a senior leader with significant experience across data, digital and technology in a complex organisation, with the ability to develop strategy and translate it into clear, deliverable plans. Essential to the post is a strong understanding of data, insight and technology functions, alongside expertise in governance, data protection, information security and risk management. The postholder must demonstrate the ability to lead multidisciplinary teams, manage budgets and suppliers, and drive organisational change through user‑centred, evidence‑led approaches. Strong communication, analytical thinking and stakeholder engagement skills are critical, along with the ability to operate effectively within senior governance structures and influence decision‑making at executive level.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Partnerships Coordinator - TechFirst (London or South East Region)

Salary: £38,000

Build partnerships that create life-changing opportunities for young people

Are you a natural relationship builder with a passion for connecting organisations with meaningful social impact opportunities?

We're looking for two Partnerships Coordinators to develop and manage relationships with employers, technology organisations, universities, activity providers, and volunteers who can support delivery of the TechFirst programme.

Working as part of a regional delivery team, you will help create a vibrant network of partners who provide inspiring activities, industry insights, mentoring, volunteering, and career-related learning opportunities for young people.

About Us

STEM Learning’s vision is a world-leading STEM education for all young people across the UK. We are dedicated to improving young people’s lives through the power of STEM and believe great STEM education builds knowledge and skills that are vital for everyone.

To achieve this, we provide a range of support to formal and informal education, including subject-specific professional development for teachers and other educators, quality assured resources, support for STEM Clubs, and student-facing experiences. We also lead the STEM Ambassadors programme, which enables 28,000 volunteers to share their enthusiasm and expertise with young people and teachers throughout the UK via classroom activities, career talks, etc.

TechFirst is a new national, government funded programme helping young people develop technology skills, explore future careers, and build confidence through meaningful engagement with employers and industry professionals.

By bringing together schools, employers, volunteers, and community partners, we help ensure young people can access high-quality opportunities regardless of their background.

The Role

You will be responsible for identifying, recruiting, and supporting employer and delivery partners across the region.

Working closely with the Education Engagement Coordinator and Events and Communications Officer, you will ensure schools have access to a wide range of high-quality activities, volunteers, speakers, mentors, and industry experiences.

You will build long-term partnerships that contribute to programme growth, quality, and impact.

Our Ideal Candidate

You will have experience in partnership development, stakeholder engagement, account management, or business engagement.

You will be confident engaging with employers and external stakeholders, with excellent communication and relationship-building skills.

Highly organised and proactive, you will be comfortable managing multiple partnerships and identifying opportunities to increase engagement and impact.

This is an ideal role for someone who enjoys working with people, creating opportunities, and contributing to positive outcomes for young people.

The role holder will be required to undertake travel across the region and occasional evening events.

By joining us, you’ll:

Contribute to exciting, high-profile STEM initiatives that have a lasting impact on students and employers alike.

Work alongside passionate colleagues dedicated to shaping the future of STEM careers.

Be supported by a collaborative and dynamic work environment that fosters innovation and creativity.

Gain the opportunity to grow professionally.

Our Benefits

30 days holidays plus bank holidays (plus your birthday)

Access to an attractive pension scheme

Our full-time hours are 37 hours per week

Up to 3 paid volunteering leave days per year

A comprehensive employee assistance programme

Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more

Location

Home-based within the region, with regular travel to schools, employers, partner organisations, and programme events.

Team meetings will take place in our London office and the postholder should expect occasional travel to our HQ at the National STEM Learning Centre in York

Next Steps

Click to apply and you will be directed to our website.

You will be asked to submit your CV and a cover letter explaining what interests you in the role and why you think you are our ideal candidate. Please indicate which location you are applying for (London or South East).

Closing date: Midnight on 21st June 2026

1st stage interviews: 29th June 2026 (online)

2nd stage: Full day assessment centre - Thursday 9th July 2026 (in person in London)

Foundation for Jewish Heritage

Head of Development

£60,000

Remote but with access to London for a weekly meeting one day per week

Full-time

Permanent

The Foundation for Jewish Heritage is the UK’s only dedicated organisation focused on preserving and activating Jewish built heritage as a catalyst for education, culture, memory and community renewal.

Over the past decade, the Foundation has grown from a small specialist charity into a recognised leader in the field of Jewish built heritage. It has secured major support for nationally significant projects, including a £6 million flagship heritage project supported by the National Lottery Heritage Fund, Welsh Government, Garfield Weston, Wolfson and Rothschild.

The Foundation is now entering an important new phase. Alongside major project delivery, it is taking on a wider UK role, supporting communities and historic synagogues across the country, including places such as Liverpool, Bradford, Leicester, Brighton and Merthyr Tydfil. It is also developing European partnerships, particularly in countries such as Poland and Germany, and strengthening relationships with North American and Canadian supporters.

The Foundation’s work is about more than saving buildings. Historic synagogues and heritage sites are gateways into the stories of Jewish life, identity, migration, civic contribution and cultural memory. They offer a powerful way of engaging Jewish and wider audiences with the richness and complexity of Jewish history in Britain and across Europe.

The Foundation has reached a point where its fundraising structure needs to match the scale of its ambition.

Until now, much of the fundraising has been led directly by the Chief Executive, supported by trustees, consultants and external bid writers. This has delivered significant success, particularly around major heritage projects and institutional funders. However, the organisation now needs a more structured, proactive and relationship-led fundraising function.

The Head of Development will work closely with the Chief Executive, trustees and a new Fundraising Committee to broaden the donor base, strengthen major relationships, develop new income streams, and ensure that the Foundation is no longer dependent on a small number of individuals or on the Chief Executive holding most fundraising relationships personally.

This is not simply a fundraising support post. It is a strategic development role for someone who can combine relationship building, major donor fundraising, compelling written communication, careful stewardship and long-term pipeline management.

The successful candidate will help turn the Foundation’s growing profile into sustained philanthropic support.

Starting Salary: £35,668 – £39,005 (Pro Rate to 14 Hours)

Contract: Permanent

Location: Home-Based Role (living within or very close to the area covered)

Hours: Part-time (14 hours per week)The area covered comprises the Catholic dioceses of Birmingham and Portsmouth & the post holder must be able to travel widely around the area covered.

Job Profile

CAFOD works with the Catholic community in England and Wales to tackle poverty and injustice.

As a Community Participation Coordinator (Education Focus), you’ll grow engagement across Catholic schools, parishes and communities in the Birmingham and Portsmouth dioceses. You’ll inspire people to give, act and pray, while recruiting and supporting volunteers and building strong relationships with clergy, school leaders and diocesan partners.

Working within CAFOD’s national Education Team, you’ll collaborate locally to increase school participation and strengthen volunteer networks. This role is primarily school-focused, with occasional parish engagement.

This is a home-based role that requires regular travel across the dioceses and occasional visits to CAFOD’s London office. Flexibility is key, with some evening or weekend work and occasional transport of resources (expenses and time off in lieu provided).

Role Responsibilities

Delivering participation plans

• Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese or area, and share in the delivery of fundraising, education, campaigns and media objectives and targets, as delineated by the participation plan for the region. This role will have a focus on schools’ engagement.
• Contribute to the development of activities to achieve objectives in support of and appropriate for local contexts. Through increased numbers and activity of school volunteers, more Catholic schools will be visited by a CAFOD volunteer.
• Maintain regular outreach, promotion and relationship-building with volunteers and key leaders in parish and school communities and Catholic church and education networks.

Managing volunteers

• Be the lead volunteer manager for an identified portfolio of volunteer roles locally and ensure effective coordination and communication.
• Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for schools.
• Organise and promote volunteer meetings and training opportunities online/offline to either to deliver themselves or by another member of the Education Section.

Managing relationships and promotion

• Represent CAFOD in the diocese and ensure CAFOD retains a diverse range of relationships including with priests, school staff, academy trusts and others within a diocese. 
• Ensure CAFOD is promoted via various diocesan communication channels, working with diocesan communications officers and school communities.

Job-specific competencies

I. A demonstrable commitment to volunteering and understanding of its potential as a force for change.

II. Experience of managing multiple relationships with volunteers and a wide variety of volunteers, including recruitment and retention, and managing volunteer performance.

III. Willingness and ability to travel extensively to all parts of the area covered and to travel to other parts of the region/country as needed. At times, it will be necessary to transport equipment and resources and to be flexible to work evenings and weekends.

IV. A proven ability to work within the Catholic education setting.

CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.

 

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues.  If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).  If the post is based outside the UK the post holder will be subject to a different checking process.

 

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

 

Please click here for a full list of CAFOD’s Staff Benefits

About the Investment team

The Investment team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact. 

The Investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles. 

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.   

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in school engagement, school attainment and employment sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors between them. Investment Directors line manage Investment Managers (currently 7). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest. 

The Investment team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team. 

About this role

We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities portfolio partners we serve, the team itself and the whole of Impetus.   

We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow. 

We believe the strength of our approach resides in three things: 

​

• ​Building deep, trust-based, sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty.
• ​Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact.
• ​Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.

Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers, while the growth and impact performance of our partners are testament to charities’ commitment to disadvantaged young people and the influence we have on their development. 

Charities and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development. 

As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous funding from State Street Foundation. 

If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us. 

I look forward to hearing from you. 

Sebastien Ergas 
Portfolio Director 

​Key responsibilities
Finding high potential charities and non-profit partners for our portfolio 

• Identifying potential charitable organisations for investment.
• Leading and delivering in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential.
• Modelling from first contact of origination, our approach to engaged and trust-based investment management support.
• Developing and presenting high quality investment propositions to our Investment Committee.

Managing partnerships with portfolio partners​

• ​Managing relationships with partner Chairs and CEOs. 
• Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase. 
• Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee.
• Escalating key risks on performance, leadership and safeguarding.   
• Conducting annual partnership reviews with Sector Leads and partner CEOs.
• Working with Impetus finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.  

Supporting portfolio partners  ​

• ​Providing high quality advisory support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to: 

• clarify theory of change
• ​define long term ambition
• ​develop growth strategy 
• ​achieve a step change in the delivery and performance management of outcomes 
• ​strengthen leadership (individual and collective) and governance capabilities
• ​develop path to scale
• ​build financial resilience

• ​Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression.
• Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work.
• Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale.
• Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.

Support to Impetus

• Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature.
• Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery, providing evidence based recommendations to senior colleagues
• Contributing to internal priorities and working groups, bringing expertise and insight from portfolio work (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion).
• Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events.
• Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums.
• Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events. 
• Line-manage and support one or more Investment Managers, setting clear objectives and providing coaching, feedback and development opportunities to enable them to deliver high quality work and achieve their individual, project and team goals
• Embedding inclusive and equitable practices in portfolio work, ensuring diverse perspectives are considered and barriers to participation are identified and addressed

​Person specification

Essential​

• A commitment to Impetus’ mission. 
• ​Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner. 
• ​A talent for strategic thinking around complex issues. 
• ​Strong financial acumen and analytical skills. 
• Understanding of impact measurement and evaluation fundamentals. 
• ​Resilience, tenacity and initiative. 
• ​Ability to adapt personal style to different leadership contexts, working inclusively and effectively with diverse leaders and organisations.
• ​Growth mind-set to seek out and act on feedback and a commitment to continuous learning and development. 
• ​Proven ability to work independently, and to exercise good judgment. 
• ​Strong planning and time management skills. 
• ​Experience contributing expertise to team or organisational priorities, including sharing learning and supporting others’ development. 
• ​Interest in partnering closely with charities that are doing what it takes to get better. 
• ​A commitment to equity, diversity and inclusion.

Desirable​

• Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
• ​Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work. 
• ​Knowledge and expertise in UK education or youth employability sectors. 
• ​Board experience in private, public or third sector. 
• ​Understanding of or experience with commissioning impact evaluations. 

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.

​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.​

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.​

How to apply

Please click on the "Apply for this job" button at the top of the page. ​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is 2026, Sunday 21st June 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on w/c 29th June 2026.​

2nd Interviews will take place on w/c 6th July 2026.​

You will also be required to provide proof of your eligibility to work in the UK.​

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Grade: 6

Salary: £16,221 (£27,036 FTE)

Hours: Part-time, 22.5 hours per week (days to be discussed)

Position type: Permanent

Responsible to: Retention Manager

Direct reports: None

Location: Remote (UK based) with occasional travel to our HQ, Truro Cornwall. Or Truro, Cornwall (Hybrid, with working from home)

ROLE PURPOSE:

This is an exciting new role in the team which will support the growth of the Retention programme by supporting on the delivery of campaigns and supporter journeys, and helping to optimise the processes, systems and ways-of-working across the team.

The successful candidate will join a supportive and vibrant team in our mission to deliver best-in-class donor experiences and grow unrestricted income, inspiring UK individuals to become long term supporters of ShelterBox. Reporting to the Retention Manager this post will work closely with the Retention Officer to deliver engaging supporter experiences to our existing individual supporters.

WHO ARE WE LOOKING FOR?

We are looking for a talented, well-organised individual with an interest in international aid, and who is keen begin their journey in Individual Giving and develop their fundraising experience.

The successful candidate will be practically-minded and methodical with great attention to detail - and ideally have a creative touch. They will be confident bringing their skills to a range of different tasks and projects.

They will have excellent communication and numerical skills and be able to manage their varied workload to tight deadlines.

This role will suit someone who is keen to learn and is a natural communicator that can create meaningful relationships across the organisation.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Proofing support with appeal and supporter magazine copy and artwork.

• Support with the creation of appeal emails.

• Working with the Retention Officer to create and update campaign reviews.

• Update our appeal 'marketing book' with appeal performance data.

• Create engaging thank you letters for our appeals and engagement activities.

• Work alongside the rest of the Retention Team to develop our existing supporter journeys.

• Work with the Retention Officer to update our campaign planning tools throughout the year.

• Work closely with the insight team and the Retention Officer to plan appeal testing strategies and complete appeal evaluations.

• Working alongside the Website team to create appeal page content, including creating relevant CRM coding, ensuring seamless integration with our CRM and reporting systems.

• Help develop fundraising materials by sourcing impactful photos and case studies from our internal asset library.

• Be part of the data checking team, reviewing outgoing data files before they go to our print partners.

• Support the Retention Officer and CRM team with the creation and management of our campaigns on the CRM.

• Assist in the delivery of major disaster appeals.

• Handle administrative tasks such as organising meetings, taking minutes and following up on agreed actions - ensuring that project documents, and plans are kept up to date.

• Ensure that Retention invoice and PO logs are kept up to date.

• Keep up to date with developments in the fundraising sector, particularly in relation to best practice.

• Respond to enquiries from other internal teams.

• Any other duties as deemed necessary to support the Retention team, including some out-of-office working hours during high profile disasters.

Any other duties as required which are deemed appropriate to the level and grade of the post.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible