Community development team members volunteer jobs

Individual Giving Manager
Location: Headquarters in Lincoln – HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation
Hours: Full-Time, 37.5 per week
Salary: Salary range: £34,000 to £42,000 (FTE) dependent upon skills and experience
Contract: Permanent
Reporting to: Head of Mass Fundraising and Marketing

About Us

The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.

Rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.

About the Role

We are looking for an experienced and driven Individual Giving Manager to lead the development and delivery of our Individual Giving programme. This is a pivotal role responsible for growing sustainable income through innovative, insight-led fundraising across multiple channels.

You will take ownership of the full Individual Giving portfolio, including Regular Giving, appeals and mid-value programmes, ensuring each delivers strong performance, supporter engagement and long-term value. Working across digital, print, face-to-face and telemarketing channels, you will design and optimise supporter journeys that inspire loyalty and maximise lifetime income

As a key member of the fundraising team, you will collaborate closely with colleagues across Marketing, Supporter Engagement and Data & Insight to ensure all activity is integrated, compliant and supporter-focused. You will also manage external agencies and suppliers, lead on budgeting and performance reporting, and use data-driven insight to continually refine and improve campaigns.

This role plays a critical part in supporting the organisation’s financial resilience and long-term growth. You will have the opportunity to shape strategy, test new ideas and deliver impactful fundraising campaigns that directly contribute to our life-saving work.

Our Benefits

• Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff)
• Additional days leave for your birthday.
• Pension scheme includes 6% employer contributions, with 4% employee contribution.
• Access to a Health & Wellbeing Care Plan*
• Occupational Sick Pay Scheme*
• Life insurance at 3 times your annual salary*

*On completion of probationary period.

Closing date: Monday 29th June 2026
Interview date: Week commencing 6th July 2026
N.B. We reserve the right to close this vacancy early if sufficient applications are received.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

A full driving licence and access to a vehicle (or equivalent) is required for this role.

Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.

Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.

No agencies please.

Managing Director of Education and Wellbeing

Contract – Permanent

Hours - 35 hours per week

Salary – Circa £75,000 per annum

Location - Coram Campus, Bloomsbury, with occasional UK travel and hybrid working as agreed

Coram is the first and longest continuing children’s charity, originally The Foundling Hospital, helping vulnerable children and young people since 1739. Today, a dynamic group of organisations, Coram now helps more than one million children, young people, families and professionals every year through direct services, curriculum tools, and digital advice.

Coram is the largest charity provider of Personal, Social, Health and Economic education from infancy to independence. Supported by a distributed network of delivery partners across the country, Coram SCARF curriculum supports teachers across 2800 schools. Coram Beanstalk is the original volunteer reading help charity supporting children to become fluent readers with face-to-face volunteer support in primary schools. Coram Kidscape provides targeted support to schools, parents and children who are experiencing bullying whilst Coram Leap Confronting Conflict provides place based approaches to building the resilience of young people in navigating conflict. Together with Coram Shakespeare Schools Foundation, providing the largest youth drama festival, they work to realise our strategic goal to enable children to develop the skills they need for life no matter where they live.

About the role

Working directly with the Chief Executive as a member of the Senior Management Team of Coram, the Managing Director of Education and Wellbeing provides direct and matrix management and leadership across these different streams of our work with schools and teachers.

In this role you will drive partnership, business development and income to extend the reach, relevance and results for children. You will work to build and diversify subscription, direct purchase, international, statutory and commercial income streams integrating the offers and driving synergies between the programmes in the Centre. Included in this is the development of the voice of children in relevant areas of policy, particularly seeking to build social relational and critical thinking skills.

You will seek to represent Coram to advance public understanding and the development of policy and practice as it affects children and young people. You will grow Coram’s share of voice in the education arena, ensuring that policy positions, consultation responses and public communications remain consistent.

This senior role is an important opportunity for a for an established charity education leader with an entrepreneurial approach and programmatic leadership skills including income generation, built on extensive policy and systems knowledge, to impact through existing and new programmes to change the prospects of the next generation.

The successful candidate will have a strong business focus, with senior experience of identifying, responding to and delivering new business opportunities, product development / sales and fundraising. This, together with, experience of managing multiple and distributed teams whilst maintaining both quality assurance of programmes and building engagement.

You will be able to work individually, in a team and across the organisation. Strong ability to lead and motivate others, partnership building skills and knowledge, experience and commitment to improving lives of children are essential.

Please note: This is a full-time role, office based in central London; hybrid working is supported but this post is not offered for job share or for majority home working. It requires the ability to travel in the UK on business occasionally and for flexibility in attending occasional breakfast or evening events

To apply for this role, please visit the Coram website to complete an application. Please note CV’S alone will not be accepted.

Closing date: 29th June 2026 at 9am

Interview date (at Coram Campus, Bloomsbury): Thursday 2nd July 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care and those from other groups who are underrepresented at Coram.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The Youth Endowment Fund 

Evaluation Manager

Reports to: Senior Evaluation Manager

Salary: £44,100 

Contract: 24 months full-time (Fixed Term Contract).

Location: Central London, Hybrid*  

Closing date: 5pm on Monday 22nd June 

Interview dates: Week commencing Monday 6th July 

About the Youth Endowment Fund  

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn’t have to be this way. 

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.

The evaluation team designs and implements the processes which assess the evidence for the fund’s various funding rounds. The team is also responsible for assessing, appointing, monitoring and the quality assurance of complex and rigorous impact evaluations from experts in the field. 

As an integral member of our evaluation team, you will be part of making sure we make the best decisions about what we fund, design and execute the evaluations to learn from it about what works to prevent youth violence. 

Key Responsibilities 

The core of your job is to ensure that we commission and deliver high-quality evaluations so that we can find out the very best ways to prevent young people and children from becoming involved in violence. 

As an Evaluation Manager, you will: 

• Support the evaluation team to design and implement the processes for assessing the quality of evidence underpinning applications organisations make for funding. 

• Provide recommendations on which applications should be approved for funding based on your assessment. 

• Choose the best evaluation partner for each project. 

• Lead the development of the evaluation design with grantees and evaluators. 

• Review regular monitoring reports from evaluators and provide approval for payments, making sure their milestones are effectively achieved, and the work stays on budget. 

• Serve as the main point of contact for the evaluation partner, providing a rigorous review and feedback on the report and ensuring that it is an accurate reflection of the learnings from the project. 

• Support the evaluation team in the development of the principles and protocols we need to deliver robust and respected evaluations. 

About you 

You’re this sort of person who is: 

• Committed to preventing young people and children from becoming involved in violence:  You’re passionate about the impact of prevention and early intervention. You don't want your days to pass without making a difference. 

• Experienced in evaluation: You have a strong knowledge and technical expertise in evaluation methodologies, including the ability to critically appraise the design of randomised control trials and related approaches. 

• Really know what makes great research and quality evidence:  You can design and draft high-quality research proposals, including the sample, measurement and analysis. You’re confident in assessing the quality of evidence that underpins interventions and can guide decisions on grant applications. 

• An excellent communicator:  You can produce technical documents that accurately report methodological and statistical information. You will combine this with experience of communicating complex evidence and analysis in a simple and accessible format to non-experts. 

• Highly organised and likes working in a team:  You have excellent project and time management skills with the ability to deliver high-quality work in a fast-paced environment. You’re a valuable addition to any team by supporting others and working collaboratively. You’re flexible and able to work on your own initiative. 

• Committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, views and values. 

You may have, but they are not essential: 

• Good knowledge and understanding of crime, serious or other relevant areas. This could include areas such as such as RSHE and harmful relationship behaviours, child development, parenting or children’s mental health from fields such as psychology, neuroscience or education research.

• Experience of commissioning evaluation or designing your own research: This includes managing research and analysis from external contractors. Experience designing and carrying out your own research would be an asset, as would experience in the ethical review process.

• Great quantitative analysis skills: This includes experience using advanced analytical software such as R, Stata or SPSS 

• Knowledge and understanding of intervention and prevention science 

• Knowledge and experience of evidence synthesis: You know the different approaches and have carried out your own evidence synthesis projects. 

While it’s not a criterion, we’re especially interested to hear from applicants who have experienced youth violence.   

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.   

Hybrid Working Details    

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.     

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

To Apply  

To apply, please send a CV, answer the applications questions below, and complete the monitoring form by clicking on the "Apply for this" button by 5pm on Monday 22nd June. 

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:   

1. Tell us about why you want to work at the Youth Endowment Fund, and any experience you have that demonstrates your commitment to preventing youth violence.
2. Tell us about your experience in designing, commissioning and managing evaluations. We’re particularly interested in hearing about the methodologies and tools you’ve used to ensure evaluations are rigorous and produce robust evidence.
3. How do you ensure that your work – whether technical analysis or collaborative evaluation management – is inclusive and accessible? 

Interview Process  

Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place on Monday 6th or Tuesday 7th July 2026. 

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5% 

Personal Data   

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.   

Salary:             £34,300 - £36,799 per annum

Contract Type:  Permanent

Closing date:     28 June 2026 at 11pm

Interview date:  w/c Monday 6 July 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Lendwithcare was founded by CARE International UK in 2010, allowing individuals to make a direct impact on the lives of small business owners. Lendwithcare provides a revolutionary way to help people in low-income countries to work their way out of poverty with dignity. Through Lendwithcare, members of the public can lend as little as £15 to fund a small business owner. The money is used to grow their business, and once the money is repaid, lenders can choose to recycle their loan to support more low-income entrepreneurs, make a donation to support CARE or withdraw their funds. As of April 2026, Lendwithcare facilitated over 2 million individual loans to support more than 230,00 small business owners with loan support totalling over £62 million.

Why work for CARE International UK?

It is an exciting time to join Lendwithcare, as CARE rolls out its new Voluntary Income Fundraising Strategy. With extra investment over the coming years due to our recent successes, Lendwithcare will be growing its acquisition activity to recruit and retain new supporters and encourage them to take a range of actions, from lending to regular giving. 

Working within a passionate team of colleagues, this role will be vital to recruiting and retaining Lendwithcare supporters, ensuring that vital loan funding is raised every month, and helping Lendwithcare to hit fundraising targets.

About you

The Lendwithcare Marketing Executive will be a self-starter keen to take on a diverse and exciting workload to support Lendwithcare’s objectives. The successful candidate will be an experienced copywriter with highly developed editorial skills and a creative eye. We expect you to have strong experience in recruiting and managing volunteers, as this is crucial to delivering high levels of loan funding through the Lendwithcare platform.

The successful candidate will also have marketing or fundraising experience, enabling them to take the lead on a range of supporter communications covering both new supporter acquisition and retention. While this is not essential, an interest in microfinance/financial inclusion would certainly be a bonus. If this sounds like you, we strongly encourage you to apply.

About the role

Working closely with the Lendwithcare Marketing Manager, the Lendwithcare Marketing Executive will deliver an exciting range of supporter communications and fundraising campaigns to drive loan funding and increase donations. In addition, the role will oversee the approval of up to 600 loan profiles published to the Lendwithcare website each month. This will include working closely with Lendwithcare colleagues to ensure a steady supply of profiles from local partners and growing a team of remote volunteers to edit the text provided to a high standard. The Lendwithcare Marketing Executive will play a crucial role in helping Lendwithcare to drive both loan funding and donations to support CARE’s mission across both acquisition and retention. This means working across both paid advertising campaigns (including Meta), key supporter emails, and other channels as required.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.

Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK. 

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

• Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).  In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.   

• Appropriate criminal record checks (including a Bridger check, link here). 

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equality and Diversity  

We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to, our HR team.

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.

This is an exciting opportunity to lead our approach to monitoring and evaluation at a key moment, ensuring that high-quality evidence underpins our programmes and future growth.

Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential. The ability to demonstrate impact clearly and credibly, both to inform our own learning and to evidence our effectiveness externally, will be critical to achieving our strategic ambitions.

As a core part of our 2025-30 strategy, the Data and Insights Manager will work to embed consistent and robust evaluation across the organisation. This will be achieved by approaches such as Stories of Change, which combines quantitative data with rich qualitative insight to build a compelling and nuanced understanding of the difference our programmes make.

Our work is possible because of a brilliant team of staff, trustees and volunteers and committed funders and partners who believe in what we do and want to make the greatest possible difference. The Data and Insights Manager will work closely with colleagues across programmes, communications, fundraising and leadership, you will ensure that data and evidence are actively used to inform decision-making, improve delivery and demonstrate impact to funders, partners and the wider sector.

This is a highly collaborative role with organisation-wide impact, offering the opportunity to shape how Villiers Park learns delivers on its long-term strategic ambitions.

Alex Grant

Assistant Director

Job purpose

The Data and Insights Manager will play a key role in supporting Villiers Park through the collection, analysis and reporting of robust evaluation and monitoring. Working across teams and hubs, the postholder will support consistent data collection, lead analysis and synthesis, and help ensure evidence informs learning, decision-making and external communication. The role will focus on coordinating mixed-methods evaluation, with qualitative approaches, including Stories of Change, as a key way of understanding young people’s experiences of change, or clarity, and the impact of our programmes.

Key responsibilities:

• Working closely with the Assistant Director, develop, implement and review monitoring and evaluation approaches for all programmes, ensuring that the data outputs can be used in a range of ways.
• Collaborate with the Senior Leadership Team (SLT) and wider staff team to develop, implement and review Theories of Change.
• Work with the Programmes team to design and deploy monitoring and evaluation methods to capture and store relevant quantitative and qualitative data from a range of sources, including individuals and via schools/colleges and partner organisations.
• Undertake data analysis and write reports for internal and external audiences on process and impact evaluations for all programmes, including annual school impact reports.
• Support the Communications and Fundraising Teams by providing regularly updated data and evaluation, regional contextual demographic data and comparative national datasets.
• Manage programmes and impact data storage to ensure relevant access is delivered for SLT, Programmes, Fundraising and Communications teams and compliance with GDPR.
• Keep up to date with changes in regulation and best practice in data management and data protection/consent, especially when data subjects are under 18.
• Ensure that all data management and evaluation practices are compliant with statutory safeguarding and GDPR regulations and Villiers Park’s safeguarding, data protection and privacy policies.
• Deliver evaluation training and evaluation review meetings to inform and engage the wider organisation with evaluation practices and the implementation of data and insights.
• Undertake other duties as required to support the mission and work of Villiers Park.

Knowledge, experience and abilities (essential)

• Experience of, and strong interest in, high quality evaluation methodologies, including programme theory, process evaluation, mixed-methods approaches.
• Strong experience of critically appraising data and evidence, and staying abreast of developments within evaluation of youth-based charities and university widening participation, using this to support proportionate, well-evidenced conclusions.
• A strong track record in planning, coordinating and delivering successful evaluation activity across programmes, sites or stakeholder groups, including managing complex workloads, setting priorities and working to agreed timelines and standards.
• Experience of effectively communicating evaluation findings, both written and verbal, to different audiences.
• Strong analytical, problem-solving and decision-making ability, including using evidence, judgement and stakeholder input to resolve challenges in evaluation delivery.

Skills and competencies (essential)

• Strong communication and interpersonal skills, with the ability to build effective relationships and influence stakeholders, articulating evaluation concepts and findings clearly and concisely.
• Skilled in planning, prioritising and managing multiple strands of work to deliver high quality evaluation outputs.
• Analytical and methodical, with the ability to interpret evidence carefully and proportionately.
• An effective manager of evaluation activity across teams, hubs and programme cycles.
• Strong qualitative and mixed-methods analysis skills, including interpretation and reporting.
• Ability to anticipate and identify challenges in evaluation delivery, and work with colleagues to resolve these productively.
• Demonstrate a curiosity about other evaluation methodologies and research from the wider evaluation sector.
• Strong IT and digital skills including Microsoft suite and data management systems.
• A collaborative team member who can also take initiative, work proactively and operate independently where needed, and who has excellent interpersonal skills to facilitate learning conversations and support and advise colleagues to use evidence confidently in practice.

Desirable

• Familiarity with longitudinal or progression tracking and/or data-sharing partnerships.
• Experience of contributing to fundraising proposals with ready evidence and an understanding of fundraising audiences.
• Proficiency in qualitative analysis software, such as NVivo, to support coding, thematic analysis and synthesis.
• Confidence using data management tools such as Dataverse, MS Forms and PowerAutomate, and Power BI for reporting or visualisation.
• Understanding of value-for-money or ROI-related analysis in a social context.

Additional Information:

• The postholder will have some travel to schools, events and partner organisations.
• An enhanced DBS check will be required.
• On occasion, evening work and overnight stays may be required. 
• Hybrid – location local to our Cambridge office or near to one of our Regional Hubs

Employee Benefits

• 26 days annual leave plus bank holidays (pro rated) and additional leave over Christmas.
• A dedicated wellbeing day for you to take at any time and three days (pro-rated) paid leave for volunteering or study each year.
• Training and professional development, including termly staff development days.
• Support from our wellbeing working group and access to an employee assistance programme.
• Opportunity to join working groups with other colleagues from across the organisation as well as wider networks such as the Fair Education Alliance.
• Flexibility in working hours.
• Additional sick pay and compassionate leave policies. 

Safeguarding

Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.

Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation.

All employees and volunteers will also agree to undergo an Enhanced Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.

Data and Systems Officer 

Role Details & Staff Benefits 

Salary: £30,385 gross per annum 

Duration: Permanent 

Hours: Full-time 

Location:Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional travel required for staff days, site visits and other events. 
 

NASP offer a range of core benefits for staff including:   

• 30 days paid annual leave per annum, plus Bank Holidays   

• An additional day of paid leave per year on your birthday  

• Opportunities for Volunteering & CPD days each year  

• Opportunity to request flexible working arrangements, including compressed hours  

• Contribution to annual eye test, eyeglass purchase, and flu vaccination  

• Access to discounts across the Southbank Centre site; including free/discounted reciprocal access to participating galleries & museums in London & the UK 
   

Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period. 

About NASP 

The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.

To learn more about our organisation, partners, and social prescribing, please visit our website.

Our working culture values flexibility, wellbeing, and collaboration. We are committed to creating an inclusive workplace and supporting our staff to work in ways that suit both their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation. 

Inclusion at NASP 

We particularly welcome applicants from global majority and LGBTQIA+ communities, those with lived experience relevant to social prescribing, and those who identify as disabled and/or neurodiverse.

As a Disability Confident Employer we guarantee an interview to candidates who identify as disabled and opt into the ‘Guaranteed Interview Scheme’ on our application portal, provided they meet the minimum essential criteria for the role. 

We are committed to creating a fair, accessible and supportive recruitment process, and to removing barriers wherever possible. We will consider reasonable adjustments at every stage of the recruitment process to support individual needs. Adjustments will depend on your specific circumstances and request, but may include: 

• Flexibility with interview times and formats and locations 

• Providing application materials in alternative formats

• Accepting applications in alternative formats including video or audio 

If you require adjustments, an alternative method of application, or would like to discuss your needs, please contact us and we will be happy to support you. 

How To Apply 

To apply for this role, please follow the link to our application portal. You will be required to upload your CV and covering letter only, outlining how you meet the requirements of the role and person specification. Please note that any additional files (such as reports) will not be considered during shortlisting.

To support us with monitoring our Equal Opportunities Monitoring, we ask also all candidates to complete our Equal Opportunities form. Your responses will not be shared with the panel or used to make any recruitment decision.

The deadline to apply is 9am on Monday the 13th of July. 

First stage interviews will be held on Wednesday the 29th & Thursday the 30th of July 2026. You will be able to indicate on our application portal whether you will be available or unavailable during this period. 

For more information on the role, please email any questions to us via the email on the job description document. We look forward to hearing from you about the role of Data and Systems Officer. 

Job Description & Person Specification 

Purpose of This Role: 

This key support role will work with colleagues across the organisation to ensure NASP’s data and key systems, including our CRM (Microsoft Dynamics 365), dashboards and databases, are effective, accurate, and useful. This includes improving data capture, enabling consistent reporting, and ensuring that quality data can be used to support organisational priorities.

The role will support colleagues to use systems confidently and understand data requirements, providing analytic solutions that meet the needs of the organisation, and identifying where practices and systems can be improved.

The role will sit within the wider Operations team who oversee the core business and operational functions of NASP, including Finance, HR, Governance, Project Support, Administration, and Logistics. As a member of this team, the role will provide general administrative support to NASP programmes, liaising with our CRM support provider (Chorus) and IT provider (Logicata) to act as an essential bridge between internal colleagues and these external technical experts.

As NASP continues to develop its membership and training offers, the Data and Systems Officer will support the growth of this work, ensuring that systems and data flows are aligned, and leading on the technical management of data within these systems. The role will also support teams with reporting and evaluation, making effective use of NASP’s data. 

This is an ideal opportunity for a proactive and highly organised individual with excellent data management, administrative, and technical skills (particularly working with CRMs) to support across the range of NASP’s programmes and projects, as well as development of new systems and processes. 

Person Specification: 

Essential 

• Knowledge of the VCFSE sector and/or Social Prescribing 

• Good working knowledge of CRM systems, preferably Microsoft Dynamics 365 (including technical skills) 

• Experience of administrating/managing membership systems or other databases 

• Knowledge of GDPR and other Data compliance requirements 

• High-level numeracy, logical reasoning, accuracy and attention to detail 

 Desirable   

• Comfortable working with large, complex data sets and identifying trends and data quality issues 

• Strong Microsoft Excel skills, and experience with data visualisation tools 

• Experience in the charity, health, or public sector 

• Ability to work within a busy environment and effectively prioritising and managing own workload 

• Ability to manage working relationships with external partners & providers 

• Experience in training & upskilling colleagues (particularly in data management, systems & processes) 

• Affinity with NASP’s Values as defined in the NASP Strategic Plan 

Responsibilities: 

CRM and Systems Management  

• Ensure colleagues across the organisation are effectively using the CRM (Microsoft Dynamics); as well as other key data systems, supporting with staff training and guidance, providing advice and support where needed to ensure the team feels positive and confident using them in their day-to-day work.

• Undertake regular reviews & audits of data stored on the CRM to amend errors (e.g. duplicate records), and identify gaps or areas of concern, ensuring a smooth user experience. 

• Work closely with our CRM support provider (Chorus) to manage any support requests and technical errors, undertaking any updates, fixes and developments to the system where required. 

• Proactively identify any CRM and wider system processes that can be improved or developed, working with NASP colleagues to ensure the CRM is being effectively integrated into their work. 

• Working with the Strategic Project Manager, undertake regular contract reviews with our CRM provider to ensure value for money and quality of service.

Data Management 
 

• Oversee NASP’s Data inbox, responding to enquiries and escalating concerns or risks. 

• Working with Director of Operations to proactively support NASP to meet data compliance; to identify any data risks and to mitigate these, including gaps in data capture or poor system use. 

• Present data through reports and produce insights to support NASP’s evidence, evaluation and reporting needs (e.g. for grant funders, programme evaluation or trustee board reports). 

• Work with NASP colleagues to improve how data is used in their work, building good data habits across the organisation. 

• Identify and address common issues in how documents and information are managed across the organisation, ensuring standards are maintained consistently across NASP.

 Systems Integration  

• Work with colleagues to support the ongoing development of NASP’s Membership & Training offers, by ensuring the data and systems that support this work are effective. 

• Support colleagues with effective data use to track the engagement, activity and growth of key networks and communities. 

• Provide administrative support to establish and develop any new systems, working with colleagues and external providers as needed, ensuring that data flows between existing systems are aligned. 

• Work closely with the Communications team to ensure the NASP website supports the capture and flow of data effectively. 

• Liaise with our IT provider (Logicata) for anything relating to the Microsoft suite, including technical support.

General 

• Take a proactive approach to support and lead administrative reviews / efficiencies across the organisation, ensuring consistency of approach. 

• Work with teams across the organisation to help ensure we are delivering business objectives. 

• Support the Communications team and other colleagues in managing NASP shared mailboxes, including deputising for colleagues where necessary. 

• Support the Operations team in the ongoing maintenance of business, finance and project management processes & systems. 

Reporting To: Strategic Projects Manager (International, Arts & Grants) 

Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers

This is a part-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care. 

This is a part-time role, however these is the opportunity for it to be full-time up to end of March 2027. We can discuss this more at the interview stage. The role is due to start early September.

Richmond Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in the London Borough of Richmond upon Thames. 

Helping Carers to Live Well is our organisational aim. We provide a targeted service to young carers, aged 5 – 18 years. Young carers, provide vital emotional and practical support to a family member with a care need including sibling young carers. Their care role can have an impact on their wellbeing, education and social opportunities. We are looking for someone with the skills and ability to offer a coordinated approach in supporting young carers in the London Borough of Richmond upon Thames.

As a Young Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to young carers and a commitment to enhancing their wellbeing. The role supports in the direct delivery of a range of services to young carers including information and advice, emotional support, a mentoring programme, signposting and referrals to other specialist organisations. As part of the Young Carers Support Team, you will also be involved in the planning and delivery of an extensive programme of leisure break activities for young carers, both term-time and in the school holidays. Part of the role will also aim to improve the identification, recognition and understanding of the needs of young carers, raise the profile of young carers and ensure young carers needs are met. Using all your skills, you will work with the team to deliver, review, and continually develop services for young carers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.

You will be someone:

· Who works in a person-centred way.

· Is enthusiastic, empathetic and detail conscious

· Communicates well by phone and in person

· Has an understanding of social care particularly in relation to young carers

· Has experience of working with clients who have support needs

· Has experience of producing reports for monitoring and evaluation

· Is numerate and has knowledge of budgeting

· Is able to gather and assess information efficiently and think creatively to come up with solutions

· Has good communication skills including spoken, written and presentational

· Has a willingness to embrace our organisational values

Main Duties include:

· To provide regular emotional support to young carers and their families through a range of methods, offering appropriate, generic advice

· To provide individual support to young carers, and sibling young carers on a case-by-case basis towards established outcomes through delivery of a mentoring programme

· To be proactive in the identification and registration of young carers, which will include conducting internal assessments of their caring role and responsibilities and identifying support needs

· To support with the planning and participate in the delivery of young carers group activities and events

· To work with schools, voluntary organisations, statutory services, health services and others to raise awareness and identify young carers

· To keep accurate records of group and individual young carer engagement for monitoring and evaluation purposes

· To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public

What you are doing now:

· You might be working for or volunteering in a similar charity

· You may be working in social care for a local authority or district council

· You may have the skills we need from some other combination of work and volunteering

· Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from you!

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

· 28 days annual leave plus bank holidays per year (pro rata)

· Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)

· Workplace Pension Scheme with Peoples Pension

· Flexible working/option of working from home (subject to CEO approval)

· Equipment and support to be set up to work from home

· Paid time off for medical appointments

· Employee Assistance Programme (EAP)

· Training and personal development opportunities

· Staff away days and socials

· Access to shared resources and training opportunities

· Supportive and friendly working environment

To apply, please complete the application form and the Diversity and Equalities Monitoring Form. CV’s will not be accepted. If you would like to talk more about this vacancy, please call and ask to speak to Tom. 

We will be accepting and reviewing applications on a rolling basis and would advise you to email ahead of the closing date to avoid disappointment. The vacancy may close earlier than advertised due to high levels of interest. 

Closing date: Sunday 28th June 2026

Shortlisting date: w/c 22nd June and will continue whilst the vacancy is open

Interview dates: w/c 6th July with provisional date allocated to Tuesday 7th July and w/c 20th July with provisional date allocated to Tuesday 21st July.

Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.

We're looking for an organised, kind and resilient Senior Support Worker to join our Mental health service in Kensington & Chelsea.

£29,684.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

The shift pattern for this role is as follows: Scattered sites 9 - 5pm Monday till Friday and weekend occasional

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Thrives on change and enjoys dynamic diverse environments
? Is confident with high levels of self-esteem
? Is respectful, articulate and sensitive in style of communication
? Is essentially customer-focused
? Is motivated towards excellence and improvement of personal performance with a can do attitude
? Ability to cope positively with challenging and diverse behaviours

What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

We're looking for a kind, empathetic and resilient Support worker to join our Homelessness and complex needs Service in Kensington & Chelsea.

£30,784.00 per annum, working 40 hours per week.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

There are 5 hostels in the cluster ranging from high, medium to low support which are all based in the borough of RBKC. The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough.

Staff are expected to work 8 hours daily on a shift rota basis. This will include weekend working. Shifts are 7.30am to 3.30pm and 2.00pm to 10pm.

The fixed term contract is for 6 months.

What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
* Relevant specialism experience

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are looking for a motivated and creative individual to join our Charity Team at an exciting time of growth and ambition. If you have a talent for writing compelling cases for support and a passion for turning ideas into funded projects, this is a unique opportunity to make a tangible difference to patients, families and staff across our hospitals.

This role sits at the heart of our income generation activity, securing vital funding from trusts, foundations and corporate partners. You will play a key role in delivering high-profile projects and campaigns, contributing to major fundraising appeals and helping to grow our brand-new Impact Fund, which is set to transform services across the Trust.

There is real scope to shape this role, build meaningful relationships, and see the direct impact of your work in improving healthcare environments and outcomes.

This is a full-time position, with flexible hybrid working available following successful completion of probation.

Independent Living Advisor (Self-Directed Support Service)
Salary: £30,000 per annum
Hours: 35 hours per week
Contract: Permanent
Location: Action on Disability, Mo Mowlam House, Clem Attlee Court, London, SW6 7BF

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Our Place.

AoD’s Independent Living Service

The Independent Living Service (Self-Directed Support Service) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable disabled people to have genuine choice and control over the way in which they lead their lives.The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs.

Purpose of Post

To work with individuals, their family and friends (where appropriate) to provide them with information, advice and assistance to enable them to access and manage a Direct Payment

(DP) and recruit and manage a Personal Assistant (PA).

Main Duties and Responsibilities

Support to individuals employing their own Personal (care) Assistant (PA) or engage an agency to deliver care and support.

1. Provide information and advice on becoming an employer and the role of the Personal Assistant.
2. Ensure that the client understands their legal obligations and responsibilities of being an employer.
3. Work with clients to: set up a profile on the Find-a-pa website, advertise and recruit a Personal Assistant, create a personalised job description and specification identify the level of experience and training requirements needed for the role.
4. Advise and help to calculate the PA’s salary and on costs (full training provided).
5. Support the client through the interview process and where necessary sit in during interviews.
6. Support individuals to reference, check legal status and where necessary DBS their support worker.
7. Support individuals to set up an induction plan for their PA and enable them to identify training needs.
8. Support the client to complete payroll and insurance documentation.
9. Work with the client to draw up a Statement of Particular (contract) for the employed PA (templates provided).
10. Encourage DP employers to take a lead in all employment issues. Information on where to seek advice e.g. ACAS, Fish and Premier Care helpline will be given and clients will be encouraged to use them.
11. Ensure that the individual has a back-up plan for emergencies.
12. Encourage DP employers to be assertive and proactive with their Personal Assistants.
13. Work with agencies to set up support for clients who may not wish to employ a PA directly.

Ongoing support to individuals in receipt of Direct Payments

1. Providing advice on employment issues.
2. Support individuals to solve practical problems e.g. lateness of staff, change of needs.
3. Support individuals to recruit again if necessary.
4. Assist individuals to re-look at budgets, training and job descriptions as they change over time.
5. Assist individuals to ensure that they continue to manage their Direct Payment or budget.
6. Support individuals to make informed choices.
7. Meet with the DP Support Group on a regular basis.
8. Assist in the development of training and other resources to support employers to manage their DP and their PA relationships.
9. Develop links and professional relationships with Social Work teams to support a healthy level of referrals.

For all work:

• Work in a person-centred way.
• Comply with AoD’s agreed policies and procedures.
• Participate in the wider development of the service and contribute to service improvement as required.
• Be computer literate and administratively self-supporting.
• Undertake any other reasonable duties as identified by the Self-Directed Support Service Lead or line manager.

Special requirements

• Ability to travel within the London borough of Hammersmith and Fulham.
• Some attendance at meetings and events outside of normal office hours will be required.

Person Specification

To be considered for this role, candidates must have:

• Good standard of education.
• Experience of recruiting volunteers or staff.
• Knowledge of employment law.
• Understanding of social care and Direct Payments legislation.
• Experience/knowledge of supporting individuals to recruit and manage employees.
• Experience of working with clients with support needs.
• Experience of using a person-centred approach.
• Ability to think creatively and to come up with solutions.
• Ability to gather and assess information efficiently.
• Numeracy skills and knowledge of budgeting.
• Ability to use Word and Excel packages to a high standard.
• Ability to work under pressure, and to tight deadlines.
• A flexible approach and able to work on own initiative
• Good communication skills including interpersonal, written, presentational and spoken.
• Ability to guide in a sensitive way
• Ability to assess and match skills and personalities to individual needs and preferences.
• Commitment to the Social Model of Disability and to promote choice, independence, rights and inclusion.
• Understanding of and commitment to the aims of the organisation.
• Excellent practical understanding of the need for confidentiality.
• An understanding of equal opportunities and anti-discriminatory practice

Desirable qualities

• Experience of working with disabled people
• Lived experience of disability

Closing Date: Friday 10th July 2026
N.B. we reserve the right to close this vacancy early and/or begin interviewing before the closing date if a suitable candidate is identified.
Early applications are therefore encouraged.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The successful candidate will be required to undertake an enhanced DBS check.

We welcome applicants from all walks of life.

As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.

No agencies please.

The purpose of this role is to provide 1-1 support to an outreach caseload: ensuring survivors of trafficking and sexual exploitation understand their rights and that these are met, coaching survivors to identify their personal goals, supporting survivors to access the appropriate services/treatment providers and ultimately supporting them into independence.

We are looking for a passionate individual who has experience of working with women who have experienced trafficking, exploitation, and/or modern slavery, who is aligned with the vision and mission of Ella’s and who can develop strong partnerships with other community organisations and groups, both locally within London boroughs and London wide.

Special conditions
● You will be asked to provide an enhanced DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

Job description 

Casework provision

• Provide high-quality casework support to service users on the outreach caseload (including children and families in some cases). 

• Support survivor empowerment to speak out and self-advocate

• Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s safeguarding procedures

• Create tailored support plans in collaboration with service users

• Provide day-to-day support and build trusting relationships with the service users

• Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly

• Manage all paperwork, processing any personal data in accordance with Ella’s policies and procedures

• Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s case management system

• Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments

• Assume an advocacy role during external appointments, if required

• Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required

• Research the requirements for benefit applications and assisting service users to complete (as required). E.g. S95 asylum subsistence claims, HC2 certificate applications, and state benefits claims

• Assist with maintaining frequent communication with the Home Office, law enforcement and solicitors to progress survivor legal cases

• Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met

Safeguarding & health and safety 

• Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded following Ella’s policies and procedures

• Maintain a safe and secure working environment, ensuring all safety and security procedures are followed to keep self and others safe

• Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required

• Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary

• Ensure the location confidentiality of Ella’s premises to protect survivors and safeguard staff and volunteers

• Participate in any relevant safeguarding training and keep up to date with any changes to Ella’s safeguarding policies and procedures 

Other/general duties

• Develop strategic partnerships with local agencies working within the VAWG sector and other local organisations or businesses that could enrich the work of Ella’s

• Take part in the out of hours on-call service

• Attend any training required for the role, keeping up to date with any developments and changes within the sector

• Represent the work at Ella’s with integrity at all times

• Adhere to all of Ella's policies and procedures at all times

• Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's strategic goals and input into its direction of growth

• Attend monthly supervision with the Service Manager and keep in regular contact

• Handle emergency situations calmly and professionally

• Complete any other duties as directed by the Service Manager which are within the scope of the role

• Attend bi-weekly team meetings

Benefits

• Part of a small and committed team, a dynamic organisation changing women’s lives, supporting and empowering them to build their futures

• Access to a professional supervisor

• 28 days annual leave plus bank holidays

• Mental health days

• Regular social wellbeing initiatives.

• Health benefits programme for all staff.

Special conditions

• An enhanced Disclosure and Barring Service check will be undertaken

• Due to the nature of the work, this post is for women only

• The role is subject to a 6-month probationary period

• The postholder is expected to take part in the out of hours on-call service

• Ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role

How to apply for this role

To apply for this role, please submit the following to CharityJob:

• Up-to-date CV 

• Application questions 

• CharityJob monitoring and evaluation form. The information on this form will be treated as confidential and used for statistical purposes only. The form will not be treated as part of your application. This form is submitted online and does not need to be emailed with your application documents. 

Candidates will be invited to interview by email - please check your spam folder.

If you have queries about any aspect of this role or the appointment process, need additional information or wish to have an informal and confidential discussion, then please send us a message. Please also note that an appointment to this role will be subject to a DBS check.

More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:
 

• We run seven safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. 

We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.