Contract manager jobs in Waltham cross, hertfordshire

Statutory fundraising manager

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About the role

We’re looking for a Statutory Fundraising Manager to lead and grow our statutory income at a pivotal time for Sense. Statutory fundraising is a key growth area, and this role will shape our approach to securing funding from government bodies, lottery funders and public sector partners.

Working closely with the Head of High Value Relationships, the CEO, and senior colleagues across operations and finance, you’ll develop and deliver a clear statutory fundraising strategy. You’ll collaborate with teams across the organisation to design compelling programmes, secure significant funding, and ensure excellent stewardship of our funders.

This is an exciting opportunity for an experienced statutory fundraiser who wants to see their work directly enable high-quality, person-centred services for disabled people with complex needs.

Key responsibilities

• Develop and deliver a statutory fundraising strategy to maximise income from government, NHS, lottery and public sector funders.
• Identify and secure new funding opportunities, including six-figure (and ideally seven-figure) grants.
• Lead the development of high-quality funding bids, working with senior leaders and operational teams to shape strong programme proposals.
• Manage relationships with statutory funders, acting as the main point of contact and overseeing all narrative and financial reporting.
• Take responsibility for statutory income and expenditure budgets, ensuring accurate financial and programme reporting.
• Stay up to date with sector developments to identify emerging opportunities aligned with Sense’s strategy.
• Develop and contribute to partnership and consortia bids with external organisations, academic institutions and service providers.
• Work collaboratively across Fundraising and Marketing and the wider organisation to support shared goals and learning.
• Ensure compliance with GDPR, the Chartered Institute of Fundraising Code of Practice and all relevant policies and procedures.

Some travel will be required to visit Sense services across England, Wales and Northern Ireland.

About you

You’ll be an experienced statutory fundraiser with a strong track record of securing significant funding and managing funder relationships. You’ll be confident working with senior stakeholders, comfortable with financial and impact reporting, and motivated by the opportunity to make a meaningful difference.

You’ll bring:

• Proven success securing income from statutory and lottery funders, including six-figure grants (seven-figure desirable).
• Experience developing funding proposals aligned to organisational strategy, including monitoring and evaluation frameworks.
• Strong experience managing relationships with government and public sector funders.
• Confidence in budget setting, financial reporting and income/expenditure management.
• Excellent written and verbal communication skills, including bid and report writing.
• Strong planning, organisational and stakeholder-management skills.
• A collaborative approach and the confidence to influence senior colleagues.

Desirable experience includes:

• Working with consortia or acting as a lead grant holder.
• Knowledge of tendering, contracting or unit-pricing models.
• Experience using CRM systems, ideally Microsoft Dynamics.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

#High

Regional Income Manager

We are seeking an experienced Regional Income Manager to lead high performing teams and drive income recovery across a large and complex housing portfolio.

Overview
Position: Regional Income Manager
Salary: £57,904 to £63,032 per annum (London weighted), dependent on experience
Location: Stratford, London with hybrid working (20 to 40 percent office based)
Hours: Full time
Contract: Fixed term, 11 months
Closing Date: 28 April 2026
Interview Dates: 5 and 6 May 2026

About the Role
This is a senior leadership opportunity within a large housing organisation undergoing transformation. You will take ownership of a significant income portfolio, leading multi-disciplinary teams to maximise income, reduce arrears and deliver strong, consistent performance.

Key responsibilities include:

• Leading and developing teams responsible for 9,000 to 20,000 accounts and arrears portfolios of £5.5m to £8.5m
• Driving income collection and debt recovery performance against key targets
• Creating a high performance culture through coaching and development of Customer Account Managers
• Managing complex arrears cases, working with legal partners, local authorities and external agencies
• Using data and insight to identify risks, improve outcomes and inform senior decision making
• Promoting a collaborative, one team approach across income services
• Supporting continuous improvement, policy development and operational strategy

About You
You will bring strong leadership experience from a fast paced, target driven environment, ideally within housing or a related sector.

You will have:

• Proven experience managing and motivating teams to deliver against KPIs
• Strong communication skills with the ability to influence a wide range of stakeholders
• In depth knowledge of housing law, landlord and tenant legislation and welfare reform
• Experience overseeing legal debt recovery processes
• Excellent organisational and problem solving skills with the ability to prioritise effectively
• Strong stakeholder management and collaboration skills
• The ability to analyse and interpret performance data to support decision making

About the Organisation
This organisation is one of the UK’s leading housing providers, supporting around 250,000 residents across London, the South East and North West. They are committed to delivering high quality homes and services, with a strong focus on inclusion, sustainability and continuous improvement.

They offer a supportive working environment and a comprehensive benefits package including a generous pension contribution, annual leave allowance, health cash plan, life assurance, volunteering days and employee wellbeing support.

Other roles you may have experience of could include: Income Manager, Rent Arrears Manager, Housing Income Lead, Revenue Manager, Tenancy Services Manager, Debt Recovery Manager, Housing Operations Manager

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Prospectus is excited to be working with our client to help them recruit for a Philanthropy Manager to join their team. The organisation brings together world-class performers and trailblazing creatives teams to share unforgettable performances with audiences near and far. Equally, the Philanthropy and wider Development teams provide unparalleled donor experiences and opportunities to support a wide range of performances and learning events every year.

The organisation's Development Office is a busy, in-person office that provides a world-class environment to be close to supporters, development colleagues, and performance staff and performers. This role is offered on a permanent contract basis paying a salary of £36,000 to £40,000 per annum, depending on experience and will be mainly on-site in Covent Garden.

The Philanthropy Manager will manage a portfolio of key philanthropic relationships and increase the value of the relationships with existing supporters. They will maximise income from philanthropists through new initiatives and promotion of a range of activities, including regular events.  The post holder will create and develop giving circles too and will work to an agreed plan for each approach and actively solicit gifts personally where appropriate.

They are looking for someone with a demonstratable track record in philanthropy or fundraising for major organisations and a demonstrated success in managing a portfolio of high value relationships. They are looking for a candidate with demonstrable experience of personally securing four and five figure donations. The ideal candidate will bring a balance of experience and innovation and will have an understanding of the art forms of opera, ballet, music and dance.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus. 

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

This is a rare opportunity to lead the development and delivery of our digital learning and natural history publishing at our national environmental education charity.

You will oversee a talented team and collaborate with authors, designers, and creators in the natural history community to deliver innovative training and resources that set the standard for environmental learning.

• Permanent full-time contract
• Starting salary circa £36,973 per annum + excellent benefits
• Flexible base location with remote / home working welcomed
• Make a visible, lasting contribution to environmental education across the UK

Love where you work!

At the Field Studies Council, our mission is to create outstanding opportunities that inspire everyone to engage with and care for the environment.

Your team will be responsible for creating high-quality training courses, publications, and resources that inspire learners of all ages. You’ll work together to extend our charity’s impact across the UK.

We value the contribution each team member makes and provide excellent benefits to reward and support you in your role.

What you’ll be doing

In this key leadership role, you will guide the Digital Learning & Publishing unit, ensuring our courses and publications are impactful, financially sustainable and aligned with our charitable mission. Your work will include:

• Overseeing the production and management of biodiversity training courses and natural history publications
• Leading a team to deliver both in person and digital learning experiences
• Managing budgets, business planning, and the operational performance of the unit
• Working with Marketing to grow ecommerce revenue and promote the portfolio
• Building and maintaining strong relationships with partners, authors, tutors, designers, and the wider natural history community
• Identifying new opportunities, markets, and partnerships to expand our reach
• Leading editorial workflows, rights management, licensing, and version control
• Commissioning new titles and resources that support environmental understanding
• Ensuring compliance with GDPR, safeguarding, and copyright requirements

Where you’ll be based

The base location for this position is negotiable, with remote working / home working welcomed. If you prefer working in an office environment, you can work from one of our Field Studies Centres across the UK. Hybrid working options can also be considered.

This role includes travel to Field Studies Council locations and other venues throughout the UK and will involve some overnight stays.

You’ll thrive in this role if you are:

• An experienced senior manager with a strategic mindset
• Skilled at leading teams, freelancers, and creative contributors
• Confident working with authors, artists, designers, and content creators
• Experienced in delivering training materials at regional or national scale
• Commercially aware, with strong budget management experience
• A clear and engaging communicator with excellent written and verbal skills
• Highly organised, detail focused, and able to deliver at pace
• Comfortable using digital tools, databases, and online learning platforms
• Motivated by our mission and values

If you are looking for a role where your leadership can make a genuine difference to environmental learning, we would be delighted to receive your application.

* Your benefits whilst working with us will include:

• 28 days annual leave + bank holidays
• 2 extra loyalty days dependent on length of service
• Life assurance 5 x your annual basic salary 
• Health and Wellbeing Support App for you and eligible family members to access remote GP appointments, mental health consultations, physiotherapy sessions and financial & legal support
• 24-hour Counselling Helpline Service
• Cycle to work and EV schemes
• Discounts and cashback opportunities 
• Flexible working options where roles permit
• Quality learning and development opportunities

The closing date for receipt of your completed application is 27th April 2026.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council online in the week commencing 11th May 2026.

Shortlisted applicants will be contacted by email.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks / PVG Scheme check with Disclosure Scotland.

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

As Counselling Coordinator, you will support the smooth and effective delivery of Woman’s Trust’s specialist counselling services for women affected by domestic abuse, with particular responsibility for supporting crisis and short-term therapeutic provision in East London.

You will coordinate referrals, assessments, caseload allocation, liaison with counsellors, and ensure accurate administrative and clinical record systems. You will maintain safeguarding processes, contribute to service development, and work collaboratively with the Counselling Manager, Head of Therapeutic Services, and external partners to ensure high-quality, trauma-informed, woman-centred support.

Hours: Part-time, 28 hours per week.

Contract: Fixed-term contract.

Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.

For further information and to apply, please visit our website.

Please note, CVs and cover letters should be sent in Word format.

Closing date: 1st May 2026.

Interviews will be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets

Sounds great, what will I be doing?

Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. 

The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs.

In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment.

The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required.

Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively.

The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position.

This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Contract: 12 month fixed term, full-time

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva)
• life assurance cover at 3 x annual salary
• health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer

Dementia UK has a fantastic opportunity to join our talented Community Fundraising team as the National Community Fundraising Manager for a maternity cover. You will lead our National Team and grow income from acquiring mid-value and mass community supporters across the UK while designing meaningful, engaging supporter experiences.

You’ll work closely with the Community Fundraising management team to deliver strategy, manage budgets and monitor KPIs, while leading on innovative marketing, automated stewardship activity and the development and expansion of our Volunteer Ambassador Programme. The role combines strategic planning, data and insight, team leadership and cross team collaboration on key growth projects.

We are looking for an experienced community fundraising manager with a strong track record of income generation, budget and team management, alongside having a collaborative approach and commitment to Dementia UK’s values. You will be confident using data and insight to inform decisions, whilst bringing expertise in relationship fundraising, marketing campaigns and volunteer programme management.

We’d love to hear from you if you would like to help shape the future of national community fundraising at Dementia UK, lead a talented national team and drive sustainable growth to deliver work that makes a real difference.

This role is subject to a Basic DBS check.

Our culture

In addition to offering a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.  

Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.  

Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).  

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.

Dementia UK is a Disability Confident employer.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK. 

*Please note that any decision on flexible working is based on business needs 

About the role

Sitting within the Finance and Operations team and reporting to the Head of Finance & Operations, the Senior Finance Manager plays a pivotal role in ensuring the organisation’s financial integrity and health. An exciting mix of management accounting, business partnering, financial analysis and process improvement, this hands-on role oversees the full financial cycle of the Design Council — from managing day-to-day processes and payments to delivering accurate financial reporting, insightful analysis and supporting programme delivery and strategic decision-making.

Working closely with internal budget holders and programme managers, external accountants and other service partners, the Senior Finance Manager ensures sound financial planning, robust controls and clear, timely reporting that drives transparency and accountability across the organisation.

They will be proactive in identifying opportunities for continuous improvement of financial processes and systems, utilising technology and data in supporting efficiency and transparency in everything we do.

The Senior Finance Manager is a confident, detail-focused finance professional who thrives in a dynamic environment and enjoys both the technical and collaborative aspects of financial management. They will bring strong analytical skills, excellent communication, and a proactive and creative approach to problem-solving and managing data and systems.

Key responsibilities

The role includes the following responsibilities:

Providing high quality finance business partnering 

• Meeting with programme managers and other colleagues on a regular basis to track latest estimates of project budgets and resourcing

• Generating meaningful insights to support data-driven decision making

• Supporting colleagues with general finance queries including expense management and invoicing

Delivering process excellence through service partners 

• Managing the day-to-day delivery of external service partners for accounting and book-keeping processes, including weekly bank reconciliations, credit card reconciliations and monthly journal management

• Managing monthly payroll processes including the external payroll provider, payroll journalling and pension management

 Procure to pay process 

• Liaising with third-party vendors for confirmation of banking details and/or any invoice queries/disputes

• Reviewing approved supplier invoices and manage supplier invoice postings

• Managing weekly payment runs, including payment journals and related controls

• Reviewing and posting employee expense claims including credit card transactions
• Posting client sales invoices

 HMRC processes 

• Ensuring accurate coding of VAT transactions including Domestic/EU/International classifications

• Quarterly processing of VAT Return, calculating irrecoverability in accordance with resource allocation rules to business and non-business activity

• Management of all payments, submissions and liabilities to HMRC on a monthly, quarterly and annual basis

• Ensuring compliance with HMRC regulations including liaising with external advisors where required

Financial reporting and analysis 

• Timely and accurate production of monthly management accounts

• Production of monthly financial forecast (P&L and cash flow)

• Regular analysis of margin and resource allocation, utilising data to generate actionable insights

• Provide first-level analysis across financial reporting (P&L, cashflow) to support Head of Finance & Operations provide clear information and narratives for Senior Management, board and committee reporting

• Work closely with Head of Finance & Operations on the annual budgeting process

Process & systems ownership and improvement 

• Process owner for the Microsoft Business Central system and connected applications

• Leading on the identification of opportunities to improve finance-related processes, systems and controls with a focus on achieving “right first time” outcomes and “one source of truth” for data

• Support Head of Finance & Operations with ensuring finance systems and connected applications keep pace with technological change and remain fit for purpose

Financial controls and compliance 

• Ensuring compliance with all financial controls set out in the organisation's Financial Framework, Financial Procedures and Schedule of Authority

• Ensuring robust and complete records are kept across all financial processes to ensure all regulatory obligations are met

• Ensuring audit process is fast, efficient and maintains the confidence of auditor, colleagues and the Board of Trustees

About you

The role requires a hands-on, flexible financial professional, used to working in a fast-paced dynamic environment and willing to learn and grow in the role.

You are confident managing the broad range of finance-related activities within a small charity and understand the power of data to support business decision-making and organisational outcomes.

You are tech-savvy, and confident working with systems and manipulating datasets to generate insights and drive action.

You understand the importance of maintaining robust financial controls as well as timely and accurate management information.

You are an experienced business partner with the ability to drive financial engagement across the organisation. You are also organised and confident delivering process improvement and service quality both individually and through external partners.

Skills & Experience 

• Qualified or part-qualified finance professional eg AAT/CIMA/ACCA/ACA/CIPFA.

• Experienced finance business partner, with proven track record of providing quality finance support and advice to colleagues, particularly non-finance colleagues.

• Excellent financial accounting and reporting knowledge including UK charity SORP, accounting for grants, charity VAT rules and unrestricted vs restricted funds.

• Confident user of accounting software packages and working digitally, preferably with working experience of Microsoft Business Central.

• Confident and effective at delivering quality outcomes through external service partners.

• Experience of improving and developing systems and processes.

• Experience of maintaining a robust financial control environment.

• Experience of working with auditors and other external advisors such as tax and legal.

• Broad understanding current audit, tax, treasury and other regulatory requirements.

• Confident user of MS Excel and preferably also PowerBI.

You will also be 

• Able to work at pace and sometimes to tight timelines.

• Confident and skilled communicator across a range of stakeholders, verbally and in writing.

• Empathetic, pragmatic and adaptable, with a solutions-mindset.

• Hands on in your attitude and ability to find flexible solutions.

• Proactive and take ownership of issues through to resolution.

• Curious and open to new ideas and ways of working.

• A team player but also confident working on your own.

• Resilient and comfortable with navigating through change.

• Aware of the rewards and challenges of working in the not-for-profit sect

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets

Sounds great, what will I be doing?

Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. 

The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs.

In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment.

The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required.

Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively.

The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position.

This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Head of Direct Dialogue
Location: Flexible / Home-based (with regular travel to London and nationwide)
Salary: £65,000
Contract: Permanent

Shelter is leading the movement to defend the right to a safe home, and to win this fight, they are expanding their award-winning income generation team. Shelter is now looking for a strategic and ambitious Head of Direct Dialogue to lead its high-impact face-to-face fundraising programme.

As Head of Direct Dialogue, you will set the vision and strategy for one of Shelter’s most vital acquisition channels. This is a senior leadership role within the Individual Giving team, responsible for managing a £4m investment budget to deliver sustainable, long-term growth across cause-led and lottery products.

Leading a hybrid model of in-house teams and external agencies, you will oversee the end-to-end delivery of campaigns that inspire thousands of new supporters. You will be a highly visible leader, spending time in the field to support non-desk-based teams while ensuring the highest standards of compliance, risk management, and supporter experience. This is an opportunity to innovate, using data-driven insights to optimise supporter journeys and embed direct dialogue expertise within the wider mobilisation plans.

Shelter is looking for a commercial and entrepreneurial leader with extensive experience in large-scale direct dialogue campaigns. You will bring:

• Strategic Expertise: A proven track record of leading complex fundraising programmes across in-house and agency channels.
• Contract Management: Experience managing high-value partnerships (£1.5m+) with the ability to negotiate and drive high performance.
• Analytical Thinking: A data-led approach to budget modelling, forecasting and scenario planning in evolving environments.
• Regulatory Knowledge: In-depth understanding of the Code of Fundraising Practice and Gambling Commission regulations.
• Inclusive Leadership: A commitment to diversity and the ability to foster an equitable, high-performing team culture where people can be their authentic selves.

For further information on the role and how to apply, please download the Candidate Pack.
 

Closing date: Monday 4th May, 9am

Salary: £43,857 ( £3090 LW)
Contract: Permanent
Location: London / Hybrid - two days per week in office
Closing date: Rolling
Benefits: 24-28 Days annual leave & option to buy/sell more, up to 5% pension contribution, Employee assistance programme, Life assurance cover, Health cash plan

We are very excited to be looking for a passionate Trusts Manager to join Sense, a national disability charity supporting people with complex needs. Reporting to the Head of High Value Relationships, this role sits within the High Value team and plays a crucial role in delivering ambitious income targets through trusts and foundations.

At a pivotal point in the organisation’s strategy, the Trusts Manager will manage and develop a robust portfolio of trust and foundation relationships & lead the full lifecycle of trust fundraising — from research and pipeline development through to proposal submission, stewardship and reporting. This will see you working closely with colleagues across fundraising and service delivery to bring compelling funding propositions to life.

You will also contribute to the wider high value strategy, build strong relationships with funders and internal stakeholders, and ensure excellent grant management and compliance across key awards.

To be successful as Trusts Manager, you will need:

• Experience generating income and meeting financial targets within a high value fundraising role
• Proven experience developing and managing a trusts and foundations pipeline, including six?figure applications
• Strong relationship?building skills, with the confidence to engage senior stakeholders and funders

If you would like to discuss this role further, please contact us and quote the reference 2936AJ.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.
We take a relationship?led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If sufficient applications are received, the charity reserves the right to close the role early.
 

The Wellbeing and Lifeskills worker will support residents experiencing mental health pressures, to access cultural sensitive services and develop resilience, coping skills and improve overall wellbeing.

Specific Duties:

• Develop person centred multi-agency support plans. Work to a recovery based aspirations led model.
• Collect baseline information about clients current mental health needs, and record and monitor progress as they engage with the service.
• Provide assertive support to ensure effective engagement to achieve personal goals and aspirations for wellness and enjoyment of life.
• Act as a point of contact for other agencies working with the individual. Plan interventions flexibly to meet individual needs.
• Provide initial advocacy and support to access appropriate services and agencies
• Plan for reduced involvement as the service user gains sustained mental wellbeing and control. Plan for service exits, building in aftercare and rapid return if necessary.
• Support individuals to engage in meaningful activity and facilitate activities such as an LGBT group and healthy eating group. Develop other activities with guidance and input from service users.
• Regularly review barriers to progress, involving other agencies as necessary.
• Provide quarterly statistical information such as demographics and outcomes, for funders and internal use.
• Keep up to date on current treatment models, care philosophy and mental health legislation.
• Deal with general correspondence and enquiries relating to service users and the service. Keep up to date service user records.

About You

You will have experience of working with people experiencing mental ill health, experience of working with and managing risk therapeutically, experience of working in a partnership environment or with other agencies, experience of facilitating groups, setting group objectives and reviewing outcomes, and experience of using data bases to record client need, interventions and progress. You will be able to demonstrate a knowledge of the needs of young migrants and refugees or other chronically excluded groups. You will have knowledge of the range of services available to people with mental health needs or other complex needs. You excellent interpersonal skills and the ability to communicate clearly at all levels abd the ability to plan and organise own workload

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution. This is a fixed term contract for 6-9 months to cover maternity leave.

We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

Location: NSC, London SE1

Contract: Full time, 1-year Fixed Term One Year (initially)

Salary: £35k + PRP (Performance Related Pay)

Closing Date: 1st May 2026

Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation.

You’ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential.

This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

About the role

This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes.

Responsibilities

· To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets

· To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships.

· To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners.

· To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence.

· To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories.

· To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these

· Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety

· To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show

· To research and monitor market trends, employer needs and competitor activity to inform business development strategy

Requirements

• Minimum 2 years’ experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets
• Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector
• Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders
• Strong commercial acumen and ability to identify, grow and convert new business opportunities
• Experience using CRM systems to monitor and report on business leads
• Knowledge of CPD training or workforce development

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.