Customer service jobs

Shop Cover Manager

£30,331.58 a year includes allowance and car allowance

Permanent - 35 hours per week

Field Based to Cover South East UK

Are you looking for a role with huge variety where no day is the same? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

The role

Permanent, 35 hours

The role includes a £1,750 allowance and £5,000 car allowance

Location - Supporting Scope shops based in the southeast. It is therefore essential that you can travel within this geographical area.

We are looking to appoint a Shop Cover Manager (known internally as Divisional Support Lead) supporting Scope shops in the southeast. These include Bognor Regis, Brighton, Dover, Haslemere, Hove BR, Seaford, Sittingbourne, Tolworth, West Croydon and Wimbledon.

This is an exciting role working closely with the fantastic shop teams to enable our shops to trade when there is absence. The role will play a key role in maintaining and improving the running of our shops day to day and enable us to maximise sales and profit.

Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

About you

As Divisional Support Lead you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely various shop teams.

To be successful in this role

· You’ll need a commercial, can-do attitude and always put the customer’s needs first.

· You’ll be a dedicated team player and be able to work with different retail shop teams and volunteers

· Possess a strong work ethic

· Have a great attention to detail and have a creative eye for displays.

· Be proficient in the use of Microsoft Office

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So, some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency. 

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email via our website. You can find out more about interview adjustments on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Please note that successful candidates will be subject to an enhanced DBS check.

How to apply

Click the apply button to create an account and complete your application form.

Application closing date - 25/07/2025

Event Technician

Brixton House seeks an Event Technician
 
KEY RESPONSIBILITIES

• To undertake the duties of the Duty Day Technician for Tours, Projects and Events at Brixton House and other sites.
• To operate technical equipment for Events within Brixton House’s remit.
• To program technical equipment for Events.
• To provide technical assistance for all events, community events and Creative Engagement events at Brixton House.
• To maintain all equipment in the technical Department.
• To lead freelance teams, acting as the Lead technician.
• To assist the Maintenance Technician as needed.
 
Background

Brixton House is more than just a cultural space; it is a vibrant community hub where creativity thrives, voices are heard, and everyone is welcomed and celebrated. We invite you to join us in our mission to enrich lives through the power of the arts.
 
Our vision is to empower the undervalued, unheard, and excluded communities through our creative and cultural spaces. We believe in creating a haven where every voice matters, where stories from all walks of life can be shared and celebrated. Our mission is rooted in the rich and influential history of Ovalhouse Theatre, from which Brixton House has emerged as a dynamic new cultural hub. We are dedicated to presenting and collaborating with voices and perspectives that are often marginalised in mainstream funded culture.
 
Our commitment to building a strong connection with our community is reflected in our core values:
 
1. Always be welcoming to our international community
2. Be radical and progressive in our thinking and activities
3. Be collaborative in our ambitions – nurturing new relationships locally, and beyond Brixton
4. Most importantly, always celebrate our unique identity and growing accomplishments
 
Basic Terms & Conditions

Place of work will primarily be Brixton House, 385 Coldharbour Lane, Brixton, London SW9 8GL. The standard working days are Monday to Sunday, including out of social hours shifts.
 
How to Apply

To apply, you should describe what attracts you to this position and provide clear evidence of your ability to meet the criteria outlined in the Job Description.
 
Visit our website and complete the below:
• Complete the monitoring form
• Upload your CV
• Upload letter of application, no more than two sides of A4, size 12 font
 
Deadline: Weds 16th July 2pm application closes
Interviews: Weds 23rd July to Friday 25th July 2025
 
Location: Brixton
Contract Type: Casual
Hours: Casual
Salary: £14.00 per hour
 
You may also have experience in the following roles: Technical Operator, Event Support Technician, AV Technician, Theatre Technician, Production Technician, Technical Assistant, Sound and Lighting Technician, Event Technology Specialist, etc.
 
REF-222 536

The role oversees the operations of a full range of facilities owned by CMS, to be used flexibly for strategically driven services in relation to CMS’s vision and values. We require someone who develops and builds strong team relationships throughout the organisation, as well as with a small team of direct reports. We aim to offer a facilities service which is customer focused, professional and unobtrusive. Delivery of a quality service, which will embody the level of hospitality and welcome consistent with the CMS ethos, is a primary performance measure.

Your relationships

· This role will report to the Director of Finance & Corporate Services.

· This role will work collaboratively with others in the wider finance and corporate services group.

· This role will work closely with all staff and tenants across CMS

· Line management responsibility for the CMS House supervisor and conferencing and reception assistant.

Your responsibilities

Conferencing and reception

· Line management of a team of two staff: the CMS House supervisor and conferencing and reception assistant

· Ensuring team development to nurture a culture of welcome and customer service, while ensuring tasks are completed

· Giving direct support to the team, providing cover on reception and help for major events happening in the CMS House building

· Support the Director of Finance and Corporate Services in setting of policies and guidelines for the use of the CMS House building and for hiring of conference facilities to include rates, publicity, balance of use by internal/external people.

Facilities management

· Monitoring the contracted services for the supply of utilities (gas, electricity, water, etc) and selected services (windows, pest control, hygiene, refuse collection)

· Arranging and supervising building maintenance contracts - lifts, air conditioning, fixed equipment electrical testing, fire alarms, CCTV and others - and minor repairs as required. Renegotiating contracts as needed, involving the director of finance and corporate services and the CMS legal advisor as required.

· Maintain the performance of building services, optimising maintenance regimes and proposing improvements

· Liaise with existing tenants. Work with agency appointed by CMS to arrange marketing of the surplus office space and work with the CMS legal advisor on the tenancy agreements.

· Managing other properties owned by CMS (2025: three houses and two flats) which are let or licensed for occupation to employees and former mission partners, advising on maintenance as required

· Manage the maintenance of the pooled car fleet

Health and safety

· Responsible for the co-ordination of health and safety policy for the whole organisation, working with the support of consultants where required

· Maintain the building to meet health and safety legal compliance

· Carrying out daily and weekly checks as needed, e.g. fire alarm, water safety

· Arrange training of first-aiders, fire wardens and oversee fire drills

Other

· Flexibility with working hours as required e.g.: co-ordination of some maintenance out of hours to ensure minimal disruption and communication with contracts

· Manage the facilities budget and related invoice and expense administration

· Contribute to the Creation Care group in relation to the use of the building and car fleet

· Other reasonable duties as may be assigned from time to time by the Director of Finance and Corporate Services

" Package Description:

Together we make a difference, develop and learn, and support each other.Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

We believe that everyone deserves a chance to learn and space to thrive and that the right education can change lives. You’ll help break down barriers to education for young people, helping them learn and grow at their own pace. 

Location: Bridge College, Whitworth Street, Openshaw, M11 2GR

Hours: 37.5 hours per week

Working Pattern: Term time  – 43 weeks per year

Salary: £27,814.31 (pro-rated) full time equivalent £29,108

 

Aim of the Role

We are seeking an enthusiastic Hair and Beauty Facilitator to create engaging learning experiences for small groups of students with a range of complex needs. This role involves planning and delivering practical, hands-on sessions in hair and beauty, as well as developing students’ independence and work-readiness skills.

You will help students contribute to the development of the college’s outdoor and internal environments, creating meaningful work-based learning opportunities that align with their interests and aspirations.

 

Key responsibilities

Design and deliver a differentiated Hair and Beauty curriculum tailored to a wide range of learning needs.

• Lead practical sessions in hair styling, self-care, and basic beauty routines.
• Model and teach hygiene routines, such as: Hair washing, drying, and brushing Oral care and toothbrushing, Facial cleansing and skincare Nail care and grooming
• Support learners to develop independence using visual aids, social stories, and step-by-step guidance.
• Build positive, trusting relationships with learners to support their emotional and social development.
• Plan and prepare classroom activities and resources to promote work-based learning.
• Develop and facilitate work experience opportunities in line with the college’s work 
• Track and record learner progress in accordance with internal procedures.

 

About You

You will be passionate about supporting young people with additional needs and bring creativity and structure to vocational learning. Ideally, you will have:

• A Level 3 qualification in a relevant vocational area (e.g. Hair & Beauty Therapy)
• Experience working in an education setting with learners with additional needs
• Ability to plan and deliver vocational activities in a learning environment
• Understanding of Health and Safety legislation.
• Level 2 or higher in English and Maths.
• Knowledge of how to track learner achievement and follow internal monitoring systems

Benefits

• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Please apply early as we reserve the right to close the role prior to the closing date.

Application closes 11th July

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).

This role will involve regulated activity.

"

Casework Administrator

Are you skilled in administration and want to provide excellent customer service? Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment?

The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!

Position: Casework Administrator

Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation)

Hours: Full time (open to part time and job share)

Salary: Starting from £28,831

Contract: Permanent

Closing Date: 10:00am, 21st Jul 2025

About the Role

Casework Administrators work as part of the Casework Support Team offering excellent customer service to internal colleagues and external stakeholders.

You will be the point of contact for students seeking help and guidance about the ombudsman service on offer. This can be challenging and will require empathy and excellent oral and written communication skills.

You will complete various administrative tasks to ensure that reviews run smoothly, keeping cases up to date and making sure the team receive all the information they need.

The Casework Administrator role is a good starting point for someone looking to start a career in complaints handling or regulation.

Full details of the job and person specification can be found once you click to apply.

About You

You will have good analytical skills and be able to work in a professional environment that values confidentiality and integrity. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling is beneficial for this role.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Caseworker, Case Administrator, Admin, Administrator, Administration, Customer Service, Customer Service Officer, Customer Service Administrator, Customer Service Helpdesk. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Movember is the leading charity changing the face of men’s health globally, tackling mental health and suicide prevention, prostate cancer, testicular cancer.In our mission to stop men dying too young, we’re recruiting a Fundraising Executive to join our Irish team and help deliver our hugely successful annual charity campaign. 

This Is a Fixed Term Contract from July to December 2025.

You will be part of our vibrant and energetic team supporting our fundraising community and the delivery of the Movember campaign across Ireland. This is a hybrid role, with the option to work remotely but there will be the expectation to be in the Dublin Office two to three days weekly.We encourage applications from all backgrounds and communities and are committed to having a team that is made up of diverse skills, experiences and abilities.

You’ll have the opportunity to:

• Be the voice of Movember and the first point of contact for supporters in Ireland, responding to all telephone and email enquiries from our community in a fast and effective manner.
• Processing donations and gift matching requests efficiently.
• Supporting the Fundraising team on research, outreach, data management and project work as required.
• Supporting the management of the IE social media inboxes and fundraising pages.
• Identifying any patterns or issues with the website, and reporting these to the Fundraising Manager and Country Manager.
• Supporting our post-campaign thanking plan.
• Supporting office management; including collecting, processing and sending post, and ordering supplies to be used by the team.
• Responding to ad-hoc requests as needed.
• Helping execute the distribution of merch to our key supporters.
• Attending local events, where necessary, to give our fundraisers a remarkable experience, which can include work at evenings and weekends.

Support Fundraising Managers:

• Assist with tasks as required for to support driving income, specifically within Sport, Community and Workplace audience
• Identify and develop opportunities within identified community audiences to create a pipeline of new prospects in Ireland
• Secure new supporters to meet annual acquisition and income targets, and other organisational targets in line with the wider strategy
• Other tasks as assigned by Fundraising team to meet income and audience goals

For this role, you’ll need:

• 1-2 years’ experience in a relevant role, such as fundraising or customer services
• Excellent verbal and written communication skills
• A passion for delivering excellent customer service
• Great organisation skills and ability to prioritise
• The ability to work in a fast-paced environment
• To work well under pressure and to deadlines, with excellent attention to detail
• Be a great team player
• A high degree of self-motivation and initiative

Desirable:

• Experience using SalesForce and Asana

GOOD CAUSE:
Working for Movember, you’ll help raise millions for men’s health (not for a CEO’s bonus). And all those dollars do a whole lotta good. We’ve funded cancer research. Created lifesaving medicines. And helped make cancer treatments less “one-size-fits-all”, and more specific to each patient’s needs.

We’re even calling for governments worldwide to get it together on men’s health. By meeting directly with policymakers so they change the systems that change men’s health.

GOOD VIBES:
The vibes aren’t just for Fridays – even though we start weekends early nine months of the year. Here, it always feels like something big’s about to happen. Be it an office-wide surprise birthday party (with cake!) or an impromptu all-staff boogie.

Come the hairy season, the energy gets silly. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. And that means one thing: it’s conga time.

GOOD CREW:
Let’s just get this out of the way: big egos need not apply. We’re all about straight-up solid human beings out to do meaningful work. People who’ll help you reach career-best moments. And give you the freedom to get there the best way you see fit.

Hybrid remote working is the norm. And in the office, you can sit where you please. Who knows? On any given day you could even end up desk buddies with the man who started this all.

• Hybrid/Flexible working – we offer our team a split of home and office working
• An Employee Assistance Programme offering face to face counselling, plus legal and financial support
• Learning & Development opportunities
• A fun stimulating and collaborating culture, with company events
• Service awards after 3, 5 and 10 years
• Committees to join – Culture team, Diversity Equity & Inclusion, Movember book group
• Half day Fridays for 9 months of the year (December to August)
• PRSA Scheme with 3% employer contribution

Boy, do we know the feeling of being judged. (Over how we look, and other things that shouldn’t matter.) Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Do you want to DO GOOD?
If so, we’d love to hear from you.

eCommerce Officer

Knaresborough, North Yorkshire

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our eCommerce Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our eCommerce Officer, you will support the delivery of Yorkshire Cancer Research’s eCommerce income targets by managing the day-to-day operations of the eCommerce team. This includes overseeing the performance of eCommerce Assistants, ensuring excellent customer satisfaction, and driving operational efficiency to meet income goals.

Specifically, you will:

People Management

• Effectively manage the eCommerce Assistants, providing regular guidance, coaching, and performance reviews.
• Oversee daily and monthly tasks and priorities to ensure smooth operations and optimal productivity.

Commercial Responsibility

• Oversee daily and monthly tasks and priorities to ensure smooth operations and optimal productivity.
• Monitor and report on daily, weekly, and monthly income performance against targets.
• Ensure product listings are optimised for visibility and sales across all eCommerce platforms and contribute to weekly listings to ensure income targets are reached.
• Manage customer service processes to ensure high satisfaction and repeat engagement.
• Support the development and execution of promotional campaigns and seasonal sales strategies.

Continual Process Improvement

• Identify and implement improvements to operational workflows, including listing, order processing, and dispatch.
• Ensure compliance with internal policies and external regulations (e.g., data protection, trading standards).
• Use data and customer feedback to refine processes and enhance the customer experience.
• Embed the new process of shops sending stock for eCommerce as a business-as-usual practice.
• Utilize ListingMonster AI to optimize product listings and improve efficiency.
• Work closely with the Warehouse Operations Manager to ensure stock availability and timely dispatch through effective management of warehousing capacity.

Collaboration & Communication

• Work closely with the Warehouse Operations Manager to ensure stock availability and timely dispatch through effective management of warehousing capacity.
• Liaise with the Head of Operations to ensure alignment between product sourcing and operational capacity in the new goods ranges.
• Collaborate with the Marketing team to support promotional campaigns, product launches, and seasonal activity that drive traffic and sales.
• Engage with other internal stakeholders (e.g., Finance, IT, Supporter Engagement) to ensure smooth operations and alignment with wider organisational goals.

About You

To be considered for this role, you will need:

• To be ideally educated to A level or equivalent.  
• To have eCommerce operations or retail management experience with eCommerce elements.
• To have strong communication and customer service skills.
• To have the ability to analyse performance data and implement improvements.
• To have good communication skills to be able to engage with diverse stakeholders.
• To have accuracy in tasks, including product listings and customer correspondence.
• To have experience in budget monitoring and progress tracking.
• To have organisational skills essential for autonomous working and teamwork across an organisation.
• To have excellent verbal/written communication and customer service skills.
• A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted).

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People,  before 14 July 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Corporate Fundraiser

Are you a relationship-builder with a passion for social impact?

We’re looking for a proactive and enthusiastic Corporate Fundraiser to join our growing team and help develop partnerships that will transform the lives of young people.

This is an exciting time to join the South West’s largest youth homelessness charity as we continue to develop and deliver life-changing services for young people.

Position: Corporate Fundraiser
Location: Kingsley Hall, Bristol / Hybrid (with flexibility and includes 2 in-person team days per week)
Salary: £31,586 - £33,366 per annum (plus pending 3.2% pay award backdated to the employment start date).
Hours: Full Time (37.5 hours per week)
Contract: Permanent

Closing Date: 23:59 on Monday 28th July 2025
Interview Date: Tuesday 5th August 2025

The Role

You will help develop partnerships that transform the lives of young people by supporting the growth of our corporate fundraising income and coordinating inspiring opportunities for supporter engagement.

You will:

• Research, approach, and build relationships with values-aligned businesses.
• Help create compelling partnership proposals and materials that showcase our impact.
• Coordinate supporter events, volunteering days, and youth engagement opportunities.
• Maintain relationships, track donations and manage supporter communications.
• Collaborate across teams to ensure an excellent experience for every partner and donor.

You will work collaboratively in the Fundraising and Communications Team and report to the Corporate Partnerships and Philanthropy Manager. If you're enthusiastic about making a difference, ready to bring creativity to your role, and passionate about supporting young people, we would love to hear from you.

About You

We are seeking a proactive and organised relationship-builder who wants to grow their fundraising career in a supportive and high-impact organisation.

You will have:

• Experience in fundraising, sales, customer service, or relationship management.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple tasks at once.
• A collaborative, can-do attitude and a willingness to learn.
• Passion for youth empowerment, inclusion, and equity.

Benefits Include:

• 30 days annual leave plus Bank Holidays
• Flexible and hybrid working options
• Employee Health Cash Plan with HSF
• Training and career development opportunities
• A supportive and inclusive team culture
• Wellbeing support and colleague check-ins

About the Organisation

We are 1625 Independent People, a leading youth homelessness charity based in Bristol, supporting over 1,500 young people annually. We are driven by social justice, inclusion, and youth voice, and we are committed to transforming lives through high quality housing, support, and opportunities.

We are proud to be a Disability Confident Employer, and we encourage applications from individuals with lived experience and underrepresented backgrounds.

Other roles you may have experience in include: Corporate Partnerships Fundraiser, Fundraising Officer, Relationship Manager, Business Development Executive, Corporate Partnerships Officer, Corporate Giving Executive, Marketing Executive or Charity Partnerships Coordinator, etc….

Charity Shop Manager – Farplace Animal Rescue

Are you a strong, people-focused leader with a big heart and a tough backbone?

We’re looking for a Charity Shop Manager who can thrive in a fast-paced, ever-changing environment while bringing warmth, resilience, and positivity to the role. This is a hands-on job that requires strong time management, emotional intelligence, and the ability to lead by example. Our charity shop is at the heart of Aberystwyth and your excellent communication skills, and high level of customer service will ensure that everyone who visits the shop will want to keep coming back.

About the Role

As Shop Manager you'll:

• Lead and support a diverse team of volunteers from all walks of life
• Manage our furniture collections and deliveries – liaising with our external transport team
• Be supported by a deputy manager
• Promote and support our vegan message (You do not have to be vegan/vegetarian to apply for the job but you must respect our values and ethics)
• Keep the shop running smoothly through shifting priorities and demands
• Take pride in creating an organised, welcoming, and well-presented space
• Drive sales and community engagement while staying mission-focused
• Balance compassion with firm boundaries,you’ll be someone who doesn’t take nonsense, but always leads with kindness and respect
• Complete the required communications and paperwork in a timely fashion

What You’ll Bring

We’re looking for someone who is:

• Resilient – able to handle the challenges of a busy charity retail environment with grace and strength
• Adaptable – comfortable with change and quick to reprioritise when needed
• Supportive – committed to empowering volunteers, community payback workers and creating a safe, inclusive team culture
• Positive and outgoing – able to lift the room, keep energy high, and not be easily downtrodden
• Reliable and proactive – someone who naturally goes above and beyond to get the job done
• Excellent organisational skills – be able to organise your work day, tasks the team need to focus on, manage your time efficiently

Retail or charity shop experience is a plus, but it’s your attitude and approach that will set you apart.

Why Work With Us?

• Make a genuine difference every day
• Be an integral part of the local community
• Join a warm, purpose-driven team
• Gain valuable leadership and charity/retail experience
• Be part of something bigger than a typical retail role

If you’re ready to step into a role with real purpose—and you’ve got the people skills, backbone, and energy to lead from the front—we want to hear from you.

Are you methodical, highly organised, great at juggling ten plates and glasses at the same time whilst still solving a problem that hasn’t even arisen yet? Then come and join us at the Mary Ward Settlement as our Access to Services Manager!

You are a proactive, people-focused manager with a passion for delivering exceptional service.  You will lead a high-performing team that ensures a welcoming, inclusive, helpful and efficient experience for all students, staff, and visitors.

In this pivotal role, you will oversee a dynamic advice and guidance team, ensuring that every interaction is informed, supportive and aligned with our commitment to excellence. You will be a ‘go-to’ person who ensures that activity runs smoothly with the right resources and support in place all whilst demonstrating a calm and professional approach.  

You will be joining an organisation who is genuinely warm and welcoming, who thrives on nurturing people and their growth.  You will work closely with staff who are skilled and passionate people who are a pleasure to work with.

We are a multi service charity who offer adult learning, access to free legal advice and community services that work with the most vulnerable and disadvantaged groups to build stronger communities.  Based over three sites in Stratford, Southwark and Holborn.

This is a wonderful opportunity for an individual who wants to immerse themselves in a successful, interesting and inspiring organisation. 

We very actively encourage applications that are representative of the diverse communities that we serve. 

We are seeking a new Finance and Administration Officer following the upcoming retirement of a long-serving team member. A key member of the SLA central office team, the Finance and Administration Officer plays a vital role in ensuring smooth financial operations and providing essential administrative support for our membership. In addition to administration support, this role is responsible for maintaining accurate financial records, book-keeping and effective day-to-day financial operations, producing financial reports using XERO and our CRM.

You will be experienced in financial and administration operations of a charity or similar , with an AAT qualification or matching worked experience. Familiarity with XERO will be an advantage. You will be able to bring understanding of cashflow and financial analysis of figure, working with accountants as required.

You will also have excellent customer service skills and be able to work effectively with all stakeholders from our members, to funders to suppliers. You will be determined and have an excellent eye for financial and administrative detail. Your duties will include general administration and:

Financial operations and record-keeping

• Manage day-to-day financial transactions and maintain accurate records of all SLA accounts and petty cash; book-keeping
• Process and record all incoming payments, including foreign cheques (into bank account)
• Monitor cashflow and expenditure, keeping track of spending
• Pay invoices upon approval and ensure timely monthly payments (e.g. pensions, HMRC)
• Handle creditor and supplier communications and resolve related issues
• Monitor and follow up on overdue payments with a focus on membership payments

Invoicing and income tracking

• Issue and track membership and subscriber invoices and reminders
• Keep office team informed of payment statuses
• Prepare sales, cost, and profit reports for SLA publications
• Conduct annual publications stock take

Payroll and reporting

• Liaise with the accountant on salary payments; process salary BACS payments
• Support year-end financial reporting by providing necessary documentation to accountants
• Produce regular financial reports and analysis as required
• Supporting preparation of budgets, working with accountants as required

 Event financial administration

• Manage financial aspects of SLA events, particularly the annual conference (e.g., exhibitors, sponsors, and delegates)
• Process and record staff/trustee expense claims
• Support with bookings accommodation and travel for Board meetings

To be successful in this role you should demonstrate:

• Strong experience in financial and office administration
• Knowledge of accounting principles  
• Experience of working with XERO or similar
• Experience of using CRM systems (ideally IMIS)
• Experience of working for a small charity and / or membership association
• Accuracy, numeracy, attention to detail
• Ability to manage own workload, prioritise and meet competing deadlines
• Excellent customer service manner
• Being a team player

The Association is a UK wide organisation, working mostly remotely. Working patterns can be negotiated and we welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

To apply please send a one page covering letter and CV with the job title in the subject line by 11th July.  Applications without a covering letter will not be considered. No agencies please.

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

�� Join this prestigious membership institute as a Member Services Officer! ��

Are you passionate about delivering exceptional customer service and making a real difference in people’s professional journeys?

Our prestigious client is looking for a dynamic and enthusiastic Member Services Officer to be the friendly face and first point of contact for their valued members and exam candidates.

You’ll be part of a growing team who are collaborative and mission-driven that support the heroes of emergency medicine.

You’ll also play a vital role in enhancing the member experience, supporting exam candidates with queries, and helping shape the future of healthcare through outstanding customer service!

Why join?

• �� Purpose-driven work: Support emergency medicine professionals who save lives every day.
• �� Inclusive culture: Join a team that values respect, integrity, collaboration, and innovation.
• �� Professional growth: Gain exposure across departments and develop your skills in a supportive environment.
• �� Hybrid working: Enjoy flexibility with just 2–3 days a week in the office during training, then only 5 days per month once you're fully settled in!

Do you have extensive customer service experience?

A confident communicator and a proactive problem-solver?

If this sounds like you and you will thrive in a fast-paced, people-focused environment - this is your chance to shine!

Apply now and be part of something meaningful!

Job closes Monday 14th July 2025

Interviews and start date ASAP

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Do you want to work for an award winning charity? One that values its colleagues and clients alike? Do you want to have an impact and make a real difference to young people who need a fresh start? Do you have tenacity, resilience and strength of character to guide and advocate for young people?

BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton. If you have great written and verbal communication skills, are committed to improving the lives of young people, are motivated and resilient, we need you! Due to growth we are looking for several new colleagues to work in front line service delivery roles across our supported housing provision. Your primary role will be to enable young people to achieve their potential, be safe and secure and move out of (literally) homeless services.

(We are Ofsted registered)

To join us, you will have to demonstrate a commitment to the ethos and values of the charity, be a positive role model for young people and colleagues and be person-centred.

Excellent people skills are a must. We are an Investors in People GOLD employer.