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We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.

The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.

Key Responsibilities

Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:

Team Leadership & Development

• Lead, develop and motivate the Supporter Care team, fostering a positive, inclusive and supporter-focused team culture.
• Manage and maintain a robust internal call handling and outbound calling training programme — covering inbound supporter care, retention and winback conversations — for both members of the Supporter Care team and across the organisation.
• Ensure internal SLAs are met, overseeing quality through delivery of response times (by channels) and credible and clear communications with our supporters.

Supporter Care & Experience

• Oversee the delivery of high-quality, timely and empathetic responses to supporter enquiries across all channels, including handling complex enquiries, complaints and managing escalations where needed.
• Act as Operation Smile UK’s supporter experience expert, shaping and reviewing supporter-facing content, acknowledgement letters, calling scripts and digital communications to ensure a consistent, high-quality experience across all touchpoints.
• Own the development and review of all supporter-facing communications and internal supporter care materials, ensuring they reflect best practice and deliver a consistent supporter experience.
• Manage and monitor the call review and vulnerable persons programme to ensure high standards are maintained in all telephone interactions, including those involving external agencies.
• Oversee the processing of acknowledgements and problem payments.
• Manage an efficient stock control system to ensure the team maintains sufficient stock to meet fulfilment KPIs.

Supporter Retention & Engagement

• Play a leading role in supporter journey design, engagement and stewardship projects, using supporter insight and feedback to shape and improve the experience at each stage.
• Ensure the supporter experience is considered in all new and existing supporter journeys across the organisation, acting as the voice of the supporter in cross-functional planning.
• Work alongside the Retention and Legacy Fundraising Lead to develop and deliver supporter journeys across all donor segments, including regular givers, high value donors, the core donor base, and legacy prospects and pledgers, providing operational insight and delivering outbound retention and winback calling activity as part of the wider retention programme.

Budget & Performance Monitoring

• Support the development and monitoring of budgets relating to supporter care activity, including response handling costs and supplier spend, working collaboratively with the wider fundraising team to maintain oversight of response forecasts and performance.
• Monitor supporter care and experience performance, analysing feedback, satisfaction data and operational KPIs to drive service improvements.
• Contribute to supporter experience initiatives and transformation projects, supporting the implementation of improved processes, systems and ways of working, and proactively identifying opportunities to enhance the supporter experience.
• Set, monitor and report on supporter response times and service level targets across all communication channels, ensuring the team consistently meets or exceeds agreed standards and identifying areas for improvement.

Data, Processes & Compliance

• Ensure accurate and efficient processing of supporter income and data, overseeing processes including Gift Aid, data handling, reconciliation between systems and daily banking of income received.
• Manage the development and documentation of procedures covering all supporter care processes and data capture.
• Support colleagues in their use of the CRM database and maintain data entry procedures.
• Maintain Operation Smile UK’s commitment to supporter care and data protection, and ensure that policies relating to these areas are developed and upheld.

Cross-Team Collaboration & Partner Management

• Work collaboratively across fundraising, communications and data teams to ensure a consistent, high-quality supporter experience across all campaigns and channels.
• Take a lead in managing relationships and processes with response handling agencies and other external partners.

Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June. 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

Project Intercept is our initiative that works with technology companies to prevent child sexual abuse online. We design and embed warning messages into platforms to interrupt harmful behaviour and signpost people to support through our Stop It Now service.

Over the past two years, Project Intercept has shown that these interventions can reach large numbers of people and contribute to meaningful behaviour change. We are now entering the final year of the project, with a focus on widening our impact – growing partnerships with more tech companies while continuing to support and strengthen existing relationships. 

This role sits at the centre of that work, supporting both the coordination and development of Project Intercept’s partnerships. The postholder will engage with a wide range of external stakeholders, including major technology companies, government, law enforcement and third sector organisations, helping to build and maintain positive working relationships while ensuring activity is well organised, progressed and delivered effectively. Alongside this, the role will support project delivery, evidence gathering and internal coordination, helping the programme run smoothly, reach more partners and maximise its impact.

For a more detailed job description, please review the job pack.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Wednesday 10th June. Interviews are schedueld to take place on 17th June (stage 1 online) and 23rd June (stage 2 in-person).

Please note that only applications with all sections completed will be reviewed during shortlisting.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#project #officer #projectcoordination #advocacy #prevention

This is a new role to stabilise, diversify and grow income in a financially constrained environment, reducing reliance on statutory funding, increasing unrestricted income, and strengthening Catalyst Support’s credibility with all sources of non statutory funding, including trusts, foundations, corporates, individuals and communities. The postholder holds clear accountability for income performance, return on investment and risk management, and plays a critical role in the organisation’s financial recovery and long-term sustainability. The role is designed as a strategic investment, with the expectation that income generated will move the function towards break-even and net contribution over time, supported by clear targets and Board oversight.

Key Responsibilities

Leadership & Income Delivery

• Lead and deliver a multi-year income and engagement strategy covering trusts and foundations, corporate partnerships, major donors, community fundraising and individual giving.
• Take ownership of income targets, pipelines and forecasts, including break-even requirements and risk exposure.
• Actively manage income risk, developing scenario plans and mitigation actions where delivery falls below expectation.
• Work with the Executive and Senior Leadership Teams to align income activity with organisational strategy and service priorities.

Funding Applications & Grant Management

• Provide strategic oversight, delivery and quality assurance of all high-value bids, tenders and funding applications.
• Ensure bids are evidence-led, outcome-focused, accurately costed and aligned to service capacity.
• Taking direct responsibility for bid and tender preparation and submission.
• Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
• Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
• Contribute approximately 20% of working time towards partner applications and collaborative projects with key partners, supporting joint funding and shared objectives.

Communications, Marketing & Engagement

• Lead communications and engagement functions to directly support income generation, funder confidence and organisational reputation.
• Ensure all external messaging demonstrates impact, value for money and strategic coherence.
• Grow individual giving, community fundraising and supporter engagement where there is clear return on investment.
• Oversee brand consistency and visibility across digital and offline channels.

Internal Collaboration & Income Culture

• Work closely with service and enabling teams to strengthen funding evidence, case studies and impact data.
• Build organisational understanding that income generation is a shared responsibility.
• Working with services and enabling teams to develop compelling cases for support.
• Equip teams with clarity on how funding, impact and delivery are connected.

Performance, Impact & Governance

• Establish and monitor KPIs covering income performance, ROI, cost-per-£ raised, engagement metrics and pipeline health.
• Report regularly to the Executive team and Trustees, providing transparent assessment of progress, risks and corrective action.
• Support Board assurance through disciplined performance monitoring and review points.

Team Leadership

• Provide line management, development and performance oversight for income generation and communications staff. Head of Income Generation Feb 2026
• Recruit, develop and retain high-quality team capability aligned to organisational needs.

Leadership Contribution

• Contribute as a senior operational leader to organisational planning, change and continuous improvement.
• Work closely with the Director of Services on future service design, positioning and sustainability.
• Undertake other duties appropriate to the seniority of the role and Catalyst Support’s mission.
• Strengthen partnership development with Mary Frances Trust to enhance county-wide support, with particular emphasis on provision for mental health services across both East and West regions.

Person Specification

Essential Experience

• Proven experience securing trust, grant and philanthropic income at scale, with clear evidence of income conversion and delivery.
• Track record of leading income strategies that generate net financial contribution, including roles where income targets were explicitly expected to cover or exceed post costs or programme investment.
• Experience operating in financially constrained, recovery-focused or turnaround environments, with responsibility for balancing income ambition against organisational risk.
• Experience of Board-level reporting, accountability and scrutiny, including transparent reporting of income performance against targets.
• Demonstrated ability to build senior relationships with funders, partners and individuals that translate into sustained or repeat income.

Desirable Experience

• Experience in mental health, wellbeing or community services.
• Experience overseeing communications and marketing functions.
• Experience operating within multi-stream or system-based service environments.

Skills & Competencies

• Commercially and financially astute.
• Strong analytical, forecasting and risk-management capability, including income pipeline assessment and contribution modelling.
• Confident influencer with credibility at senior and external levels. • Strategic thinker with a strong bias towards delivery, outcomes and financial impact.
• Resilient, solutions-focused and adaptable in high-pressure, performance-driven environments.

Values & Behaviours

• Commitment to Catalyst Support’s values: Kindness, Integrity and Commitment.
• Collaborative, inclusive and trauma-informed approach.
• Commitment to equality, diversity and lived-experience leadership

Equal Opportunities Statement

We acknowledge the unique contribution that all Catalyst employees, volunteers and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.

At Viva, we want children everywhere to have life in all its fullness. Viva inspires, supports and connects networks of churches and community-based organisations to work together to make a bigger, better and longer-lasting impact in the lives of children.

We do this by providing coaching, supporting programme implementation, helping them access funding, creating tools to measure impact, and facilitating a global community of learning.

As Viva’s Marketing & Creative Executive, you will play a key role in our Fundraising & Engagement team as you develop and deliver high-impact content across a wide range of media. Whether online or in person, your work will inspire new and existing supporters, build new community and enable Viva’s mission to be more widely known.  

You’ll need to be creative, curious and adaptable to digital trends so that you can deliver authentic, impactful stories. You’ll be quick and eager to learn, and keen to start or develop your career in digital media and marketing. And while you enjoy working closely with a global team, you will also be self-motivated and proactive.

Through your role, you will play a vital part in making it possible for Viva to achieve its goal of enabling more children to live life in all its fullness.

Your responsibilities will include:

· Social Media: leading and managing Viva’s social media channels by maintaining and developing current platforms while building a strong and growing community.

· Event and Campaign Marketing: planning and monitoring Viva’s marketing for campaigns and events, as well as representing Viva at events.

· Graphic Design and Creative Content: designing and creating engaging digital content.

· Supporter Communications: enabling Viva’s supporters to experience great communications.  

Location: this role can be remote, hybrid or office-based in Viva’s Oxford office with occasional travel in the UK

Hours: 37.5 hours a week, Monday to Friday. Part-time hours would be considered for the right candidate

Salary: £27,500 per annum (full-time salary)

How to apply: Take a look at the full job description and person spec in the Job Information Pack and then click the button below. You’ll need to submit a CV and cover letter including three specific pieces of content you have created.

Please note that you will need the right to live and work in the UK to apply for this role.

Key dates: the closing date will be midnight on Sunday 14th June 2026. Interviews will be held online on Thursday 25th June 2026.

This role plays a pivotal part in delivering that mission by leading and developing meaningful involvement opportunities for our community. You will lead key involvement programmes such as our Young Ambassadors and Involvement Champions, empowering people affected by brain tumours to share their experiences, influence our work and connect with others. You will build strong, inclusive networks that ensure diverse voices are represented and actively engaged across the organisation. Your work will champion lived experience and ensure involvement remains at the heart of everything we do.

WHAT WE'RE LOOKING FOR:

An experienced involvement professional who thrives in a fast-paced environment and brings strong communication and relationship-building skills. You’ll have a solid track record in managing programmes and delivering high-quality, inclusive involvement opportunities. Confident working with diverse communities, you’ll be passionate about amplifying lived experience and driving impact. Experience of working with young people is highly desirable, along with the ability to support and inspire others to contribute meaningfully and shape our work

KEY ACCOUNTABILITIES:

· Lead the delivery of the Young Ambassador Involvement Champion Programmes, including recruitment, onboarding, events, training and ongoing support

· Coordinate and deliver regular meetings, activities and development opportunities for Young Ambassadors and Involvement Champions

· Build trusted relationships with programme participants, ensuring a positive and meaningful experience

· Support the ongoing development and improvement of involvement programmes, using feedback and learning

· Manage research involvement activity, coordinating opportunities for lived experience contributors to support projects

· Deliver workshops, events and co-production activities with a range of stakeholders, including young people

· Provide practical advice and support to colleagues to help embed involvement in their work

· Ensure all involvement activity is accessible and designed to meet to the needs of people affected by brain tumours, including those with cognitive, physical and communication challenges, removing barriers so everyone can participate meaningfully

· Plan and facilitate focus groups using inclusive, trauma-informed approaches to gather meaningful lived experience input

· Design and deliver qualitative surveys that are accessible and engaging, ensuring high-quality responses from a diverse range of participants

· Analyse qualitative data from involvement activities and surveys, identifying key themes and insights to inform service improvement and organisational work

· Proactively identify and address inequalities in involvement, ensuring underrepresented and marginalised groups have equitable opportunities to take part and influence change

· Track activity and contribute to reporting, helping demonstrate the impact and value of involvement

As the Senior Philanthropy Executive, Trusts, you’ll be at the heart of our trust fundraising programme. You will build and nurture relationships with both new and existing trust and foundation supporters, and work closely with our clinical teams to bring powerful, compelling projects to life through outstanding proposals.

This is a fantastic opportunity for someone currently working in an entry-level Trusts and Foundations fundraising role who is ready to take the next step in their career and really make an impact. As part of a high-performing and ambitious team, the Senior Philanthropy Executive, Trusts role offers the chance to play a pivotal part in driving our success and helping us achieve our bold ambitions.

What you’ll be doing

Your responsibilities will include:

• Managing and growing a portfolio of Trusts and Foundations, comprised of existing supporters and potential prospects in order to deliver sustainable income growth.
• Building and maintaining strong relationships with Trusts and Foundations, leading cultivation and solicitation strategies to secure five-figure donations and long-term support.
• Researching and identifying new funding opportunities which align with our organisational funding priorities.
• Creating compelling, clear and high-quality funding applications and cases for support to engage and inspire prospective donors
• Delivering excellent stewardship and reporting for Trust and Foundations in your portfolio, keeping them informed and engaged with the work of the Charity and The Royal Marsden
• Planning and delivering targeted fundraising communications and mailings to groups of Trusts and Foundations, providing consistent, high-quality updates aligned to priority funding themes and organisational objectives.

About you

To be suitable for this role you will need:

• Experience identifying and researching trust and foundation funders
• Experience developing relationships with funders
• Experience creating exceptional written materials to engage prospective and current donors
• Experience securing and stewarding five-figure+ donations from Trusts and Foundations
• An interest in cancer and health issues

Why join us?

We are a values-driven Charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and supportive team, offering plenty of opportunities for learning and development.

What we offer

• Competitive salary of £35,000-£37,000
• Hybrid working between home and Chelsea with occasional travel to Sutton
• Flexible working around our core hours of 10am to 4pm
• 27 days annual leave rising with length of service
• Training, support and development opportunities
• Generous pension scheme with up to 6% contributions (rising to 8% with length of service) and a life assurance scheme
• Access to the Blue Light discount scheme and other discounts opportunities
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
• Opportunities for training and career development

Inclusion matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

How to apply

On CharityJob, please send a CV and cover letter of no more than two pages, setting out how you meet the criteria in the person specification of the job description by 23:30 on Wednesday 3 June 2026. Interviews will be held 10-12 June.

Salary: £41,884 – £46,538 per annum
Contract: Permanent, full time
Location: Home based (with regular travel to London and across the UK)
Closing date: Rolling 
Benefits: 27 days annual leave bank holidays with the option to buy another week & additional December closure day, enhanced parental leave, Cycling UK membership, Medicash Healthcare plan

We’re very excited to be recruiting a Philanthropy Manager to join the team at Cycling UK and play a pivotal role in shaping and growing the organisation’s major donor and legacy fundraising programme.

This is a senior and influential role, offering the opportunity to build and embed philanthropy at the heart of Cycling UK. Working closely with the Head of Fundraising and colleagues across the organisation, you will help transform a developing programme into a mature, relationship-led income stream that delivers sustainable long-term growth.

You will lead the development and delivery of the philanthropy strategy, managing major donor and legacy pipelines, designing compelling stewardship and engagement opportunities, and securing high-value, multi-year gifts. The role combines strategic leadership with hands?on delivery and will suit someone motivated by building meaningful donor relationships, creating inspiring propositions and demonstrating impact.

To be successful as the Philanthropy Manager, you will need:

• Proven experience in major donor and relationship-led fundraising, with a strong track record of securing high-value gifts
• Understanding of legacy and trust & foundation fundraising, including pipeline management and stewardship
• Excellent relationship-building and communication skills, with confidence engaging senior stakeholders and supporters

If you would like to discuss this role with us, please email your CV to [email protected] or contact us quoting reference 2945JP

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs and are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to close the application period early.
 

The Brent Centre for Young People is the leading mental health charity for young people in Northwest London, helping over 750 young people a year with a wide range of issues. We offer specialised treatment in the areas of depression, suicide prevention, tackling self-harm, eating disorders, exam anxiety and more. Our approach is rooted in psychoanalytic psychotherapy. We aim to reach significantly more young people in the years ahead, drawing on our heritage that combines specialist treatment in-house and outreach into communities. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Adolescent Psychotherapy.

BCYP has historically been very successful in raising funds from non-statutory sources, particularly trusts and foundations, and is grateful to hold a number of established relationships with grant-makers. We work hard to ensure that we submit excellent, data-driven applications and evaluations. To build on our track record, we are now looking to recruit a new member of the team, to help us to grow our income stream in this area and help us to steward key relationships.

In this exciting new role, you will play a key part in growing and sustaining our income from trusts and foundations. Your responsibilities will include identifying funding opportunities and potential grant-makers, designing and developing compelling funding proposals, promoting these opportunities, and managing relationships with supporters throughout the entire funding cycle.

We’re looking for someone with energy, motivation, and experience to be able to make an instant and vital impact on the organisation; someone who can understand the big picture, has good attention to detail and can make things happen. The successful candidate is expected to be a fundraiser with at least two years of experience in identifying trust and foundation prospects and writing proposals, has a track record of success in securing funds and stewardship with trusts and foundations. Vitally, we want to recruit an individual who is as committed to Brent’s vision, and who will work with us to help us be there for young people in the coming years.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. 

Join our Business Transformation team and take a leading role in facilitating effective, strategic change. Working at the centre of organisational change, you’ll collaborate with senior leaders to deploy innovative solutions that improve how we work - transforming processes, structures, and technologies to enable smarter, more effective ways of working. 

As Senior Project Manager, you’ll play a critical role in facilitating cross-organisation projects in Caring Services  and other areas of the charity, sponsored by the Executive team. You’ll be responsible for driving change from concept to completion - ensuring projects are delivered on time, within budget, and with measurable, sustainable benefits. Your work will directly improve how Marie Curie operates to supports those who rely on us. 

We’re seeking motivated PM professionals with experience in healthcare or clinical environments, who are driven to make a real difference and play a key role in delivering our mission. 

Key Responsibilities:   

• Lead the full project lifecycle, ensuring delivery meets agreed scope, budget, timeline, and governance standards. 
• Partner with Executive Sponsors and business leads to design, plan and manage delivery of projects and change initiatives. 
• Coordinate multiple workstreams, manage resources, and direct cross-functional project teams. 
• Engage with and manage external partners and vendors. 
• Assess the impact of change and effectively manage risks and emerging issues. 
• Ensure smooth transition from project delivery into operations, ensuring strategies are in place for the successful adoption of changes. 

Key Criteria: 

• Established experience managing strategic and complex change projects with senior-level stakeholders in a healthcare or public sector environment. 
• Proven ability to coordinate multiple workstreams and projects, lead project teams and manage resources. 
• Industry recognised project management and/or change management qualification (e.g. Prince2, APM, Agile, Prosci). 
• Solid track record of managing high-value project budgets and delivering business and/or service level change with measurable benefits.  
• Excellent communication and presentation skills, with the ability to influence and engage at all levels. 

Please see the full job description . 

Application & Interview Process:

• As part of your online application, you will be asked for a CV and supplementary information.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 

• Close date for applications: 14 June 2026. We encourage early applications, as we may close the application process ahead of the deadline once we have received a sufficient number of suitable applications.  

Salary: £50,000-60,000 per annum, depending on experience 

Contract:  Permanent, full-time (35 hours per week) 

Location:  Home-based with occasional travel across the UK 

Benefits you’ll LOVE: 

• Flexible working. We’re happy to discuss flexible working at the interview stage. 
• 25 days annual leave (exclusive of Bank Holidays) 
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 
• Loan schemes for bikes; computers and season tickets 
• Continuous professional development opportunities. 
• Industry-leading training programmes 
• Wellbeing and Employee Assistance Programmes 
• Enhanced bereavement, family friendly and sickness benefits 
• Access to Blue Light Card membership 
• Subsidised Eye Care 

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care while providing information and support on all aspects of dying, death, and bereavement. Our research and campaigns help ensure everyone gets the best possible quality of life.

Job Description

Our Digital Products Team plays a critical role in delivering seamless, impactful, and user-centred digital experiences that support our mission.

As a Digital Product Lead, you’ll collaborate across departments; particularly with Retail and Fundraising, to shape, deliver, and optimise digital products that drive engagement and income. You’ll work within a supportive, agile team and champion an evidence-based, user-led approach to product development.

We are particularly looking for someone with experience working on retail and/or fundraising products, ideally within a charity or similarly complex, stakeholder-led environment.

Your Impact:

• Drive Digital vision: Support the development and delivery of product strategies and roadmaps, ensuring alignment to Marie Curie’s mission and strong stakeholder engagement.
• End-to-End product ownership: Manage the full lifecycle of digital products, from discovery and roadmap planning through to delivery, optimisation, and continuous improvement.
• User-centred design: Conduct user research and use data to design accessible, high-quality digital experiences for diverse audiences including patients, carers, donors, and volunteers.
• Performance optimisation: Use analytics and user feedback to monitor KPIs (e.g. engagement, conversion, donation growth), optimise journeys, and deliver measurable outcomes.
• Lead through collaboration: Build strong relationships with stakeholders across Fundraising, Retail, Marketing, and Technology, balancing user needs, business objectives, and technical feasibility.

Key Criteria:

• Proven experience managing digital products end-to-end within a product-led environment.
• Experience delivering digital outcomes within retail and/or fundraising products; charity sector experience desirable.
• Strong understanding of UX, accessibility, and digital product design, with hands-on experience across the product lifecycle.
• Experience using analytics and insights to inform decisions and optimise performance.
• Experience working in Agile environments, managing backlogs and delivering through cross-functional teams.
• Strong stakeholder management and communication skills, with the ability to influence across complex environments.
• Ability to prioritise competing demands and manage multiple workstreams effectively.
• Awareness of digital trends and opportunities to continuously improve products and services.

Please see the full job description.

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 12 June 2026. We encourage early applications as we may close the job advert sooner once we receive a sufficient number of applications.

Salary: £36,900 – 41,000 (plus £3,500 London Weighting if applicable)

Contract: Permanent, full-time (35 hours per week)

Based: Home-based with occasional travel to London or hybrid work in the Embassy Gardens Office in London.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

We are currently seeking a freelance Social Media Manager who thrives on working on initiative, in an exciting and engaging environment. The post holder will manage our active channels: Facebook, Instagram and LinkedIn. With input from our small cross-functional team, we are seeking someone to draft text and create content (including video and reels) for our audiences, which are made up of families living with Dravet Syndrome, health and care professionals and researchers. We use Canva for design.

You’ll post and schedule (using Hootsuite) dynamic, engaging and creative content, helping to amplify the voices and stories of our community. This includes sharing a range of updates, from family events to scientific developments; promoting the services that Dravet Syndrome UK provides to its beneficiaries; and supporting fundraising activities.

You will contribute to reporting, use findings to impact future content, keep up with social media trends and identify improvements to reach new audiences. At the moment, our content is mostly organic, but from time to time, there may be a budget to get involved in paid-for campaigns.

This role offers the opportunity to use your skills to amplify stories that genuinely matter: from sharing the latest research to helping a family feel less alone. In a small team (8 people), your contribution is visible and valued. Our dedicated team is deeply connected to our core audience, and their motivation stems from witnessing our profound impact on people's lives. Working alongside inspiring families, you'll see first-hand the incredible love and dedication they have. 

We offer flexible, remote working and a supportive environment. Join us today and contribute to making a lasting difference in the lives of those we support.

We are seeking applicants with the following essential and desirable skills: 

Essential

·Demonstrable experience in implementing digital communications activities, including experience across a range of social media platforms

·Demonstrable experience of working in charity, patient advocacy or healthcare sectors 

·Ability to deal with people at all levels with empathy, tact and credibility

·Excellent written and verbal communication skills, with an ability to distil large amounts of information and present it in engaging and innovative ways for a variety of audiences 

·Demonstrable design skills and knowledge of desktop publishing software e.g. using Canva to create in-house designs for social media

·Good understanding of brand, visual identity and corporate communication

·Strong organisational and project management skills, with the ability to prioritise

·Be a self-starter and team player with experience of remote working, and able to work effectively with colleagues using remote technology (e.g. Zoom, Google meets, etc)

Desirable

·Experience using Hootsuite or similar scheduling and social media management platforms

·Video and reels creation skills, including basic editing

·Experience of paid social media campaigns (Meta, LinkedIn)

·Familiarity with analytics tools and translating data into actionable insights

·Basic knowledge of SEO and how social content supports wider digital presence

·Experience working with or for small charities or membership organisations

About Dravet Syndrome

Dravet Syndrome UK (DSUK) is a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. Dravet Syndrome is a rare neurological condition that affects around one in every 15,000 people in the UK. As well as experiencing severe, difficult-to-control seizures, children and adults with Dravet Syndrome have varying degrees of intellectual disability and a spectrum of associated conditions (known as ‘comorbidities’), which may include autism, ADHD, behaviours that challenge and difficulties with speech, mobility, eating and sleep. 

About Dravet Syndrome UK

The charity was founded in 2009 by a small group of 30 families. Today, DSUK is a registered charity helping approximately 600 families with support, education, and research programmes, underpinned by a world-class Medical Advisory Board. 

How to apply

Please submit your CV and a covering letter indicating why you are interested in applying for this role and how you meet the selection criteria. 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help make the application process work for you

The closing date for applications is Tuesday, 9th June 2026. Shortlisted candidates will be invited to take part in an online (virtual) interview later in June. 

Our commitment to diversity

As part of our ambitions to improve equality and diversity, we welcome applications for this role from those who identify under any of the protected characteristics under the Equality Act 2010, which include race, age, disability, gender, religion or belief, and sexual orientation.

The chosen candidate will ideally be based in Hertfordshire, and any travel expenses from within the county will be covered.

This is a fixed-term contract for 9 months, with a possible 3 month extension.

About Us

Healthwatch Hertfordshire are an independent champion for people who use health and social care services. Being a values-driven organisation with a national reputation for our research and engagement work, we are here to find out what matters to local people and help ensure their views shape the support they need.

Our purpose is to help make care better for people by improving how services are run now and in the future. We have an ambitious vision to ensure that health and social care work for everyone.

The Role:

We are looking for someone who enjoys talking to people, listening to their experiences, and turning those conversations into meaningful change.

You will gather evidence from Hertfordshire residents about their experiences of health and social care services, analyse the findings, and produce clear insight driven reports that drive service improvement through insightful recommendations, and partnership with decision makers.

The broader health and social care landscape is actively changing around us, and we need someone who can work flexibly, respond to changing needs, and stay confident and calm during change – making sure our values and duties to the public are successfully delivered.

Responsibilities

• Building relationships with local residents, including those from underserved and marginalised communities
• Running focus groups, surveys, and engagement events
• Engaging with senior stakeholders (internally, NHS, county council, voluntary sector)
• Managing research and engagement projects from start to finish
• Writing clear, practical reports and insights
• Presenting findings and recommendations

Essential Criteria

• You live in or near Hertfordshire and can travel regularly across the county
• You are confident and experienced communicating with the public, diverse communities, and senior leaders
• You have experience designing and delivering research questions, running focus groups, and crafting and analysing survey data
• You can write clear, engaging reports for health and care decision makers and the broader public, drawing recommendations from the insights

Skills and Experience

• Ability to scope, design, organise, deliver, and analyse insight from focus groups and online surveys
• Experience of engaging directly with members of the public to gather insights
• Talking to people from a wide range of communities
• Good organisation and project management skills
• Strong written and verbal communication
• Ability to work collaboratively and in a flexible and agile way

If you do not meet the entire criteria but believe you have preferential experience and transferable skills, we welcome you to apply.

To Apply

Please submit your CV and a tailored covering letter to Louis Eastwell of Hire Purpose, before 23:59 on Sunday 31st May 2026.

You are welcome to initially submit a CV prior to completing a covering letter.

Louis is exclusively managing this recruitment campaign and will be speaking with all longlisted candidates prior to a formal interview with Healthwatch Hertfordshire.

Application Guidance:

A tailored covering letter highlighting how you meet the essential requirements of the role, outlining your relevant experience, skills, attributes, and your motivation for applying and supporting Healthwatch Hertfordshire’s mission.

Hire Purpose champions inclusive recruitment.

We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity, and inclusion.

Hire Purpose is also proudly a B Corp certified business that has met B Lab UK’s high standards of social and environmental performance, transparency, and accountability.

Job Title: Development Project Officer
Hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £35,329 to 45,090 (depending on experience)
Area of operation: Development
Responsible to: Development Director
Benefits: Bupa Health & welfare package, including salary sacrifice, electric car scheme and generous contributory pension scheme
Annual leave entitlement: 30 days per annum, exclusive of bank holidays
Place of work: Home based, but with regional development area across Kent, Sussex and Surrey. There will be a requirement to attend our London Office (Soho) one day per month (Hybrid Contract)

About English Rural:

English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst ~200 villages, and have a development programme of between 150 to 200 more homes over the next five years. We are passionate about rural communities and play a leading advocacy role in promoting the importance and urgent need for affordable rural housing.

About the role:

This is an exciting opportunity to join our small but professional and friendly development team to continue the delivery of our high quality new build homes programme.

We design our homes to high-standards, incorporating local architectural features. Our ‘fabric first’ approach to design and construction, coupled with and our commitment to renewable energy technologies, aims to reduce environmental impact and running costs for our residents. We build small scale schemes of quality homes that are in keeping with the village. Our approach involves forming a community-led local partnership to research, enable and deliver affordable rural homes.

Working under the leadership of the Development Director and collaboratively with internal colleagues and external consultants and contractors. The role will be to fully coordinate from inception working with Rural Housing Enablers, site acquisition and planning through to completion with the day-to-day project management of rural exception site housing delivery (noting, we do deliver some through selective Section 106 planning schemes with housing developers). Our typical land lead sites are around eight to twelve affordable homes, and may incorporate some open market housing to provide some necessary cross subsidy funding.

About you:

To succeed in this role, you will have a proven track record in working and successfully delivering affordable housing development and preferably rural housing. You will need excellent communication and interpersonal skills, with an ability to work both collaboratively but also be an independent self-starter. It takes a special person with professionalism, enthusiasm, initiative, tenacity and a great deal of pride in the end product to stay the course and deliver these small, often challenging yet ultimately rewarding community lead housing schemes. The right candidate will also ideally have some technical construction experience, either from formal qualification of direct housing delivery. English Rural is looking to invest in and develop the right candidate to grow with our business.

If you feel excited by the challenges posed by this role, we would love to hear from you!

Closing date for applications: 12pm on Monday 8th June 2026
Interviews: Tuesday 23rd June 2026 (to be held in our London office)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.

English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Hours:    Full time (35 hours) preferred; part time considered (minimum 28 hours).

9 a.m. – 5 p.m. Monday – Friday if full time

Contract: Permanent

Responsible to:  CEO (may change)

Responsible for:  2 service coordinators. Joint responsibility with the two coordinators for the housekeepers, handypersons and gardeners plus any volunteers used to support the service

Location: Hybrid in line with our Hybrid Working Policy. Office location is the White House Community Centre, Hampton. Community locations and in the homes of older people as needed.

Salary: £34,000 – 38,500 FTE DOE plus 5% pension contribution pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.

Lead a team giving great practical support to local older people

Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of valuable and well used local services in Richmond upon Thames designed to improve wellbeing and enhance independence. These include information, advice and welfare benefits support; social & wellbeing centres; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and Home Services such as handyperson, housekeeping and gardening.

Partnership is central to our work. We  collaborate closely with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and over 100 volunteers support over 4,000 local older people each year.

Our Home Services are a core part of our organisation, providing housekeeping, handyperson support, and gardening and plays a crucial role in enabling older people to live independently and maintain their wellbeing. Our Home Services team help with practical jobs around the home, such as cleaning, dusting, hoovering, laundry, light shopping, help with DIY, and gardening.

At Age UK Richmond, we have an exciting opportunity to lead, shape, and grow our vital community services. We are recruiting for a Home Services Manager.

Are you a motivated and forward-thinking with a passion for making a difference to the lives of older people? As the Home Services Manager you will lead a team of staff and volunteers delivering a range of services designed to promote independence and enable older people to remain in their homes for as long as possible.

This role would suit someone with excellent coordination / administration skills, highly organised and with an interest in developing a service. Experience in a management role would also be highly advantageous.

We are looking for:

1. Experience of successfully managing or coordinating a busy demanding service.

2. Strong coordination, operations or logistics experience.

3. Excellent communication and relationship building skills.

4. Strong administration and IT skills.

5. Good numeracy skills.

6. A proactive and friendly approach to service growth and improvement.

7. A genuine desire to support and improve the lives of older people, and an understanding of and empathy with their challenges and needs.

Access to a car is preferred, but not essential. You will need to be prepared to travel around Richmond upon Thames as needed.  

The full job description is available on our website - follow the link. Closing date for applications is 9 a.m. on Thursday 4th June 2026. Interviews will take place at the White House Community Centre, Hampton on Monday 8th June 2026.