Digital communication officer jobs in Hoxton, greater london

Are you experienced in Community Investment and looking for your next role?

This is an exciting opportunity for a community focused individual to join our Communities Team at Sovereign Network Group (SNG) as a Community Investment and Partnership Lead on a permanent basis.

We're looking for an impact‑driven, collaborative and CIP Lead to drive and embed place‑based working across our London locality. Based at The Hive in Wembley, you'll be at the centre of our mission to create thriving, healthy and resilient communities through strong local partnerships and meaningful social impact.

SNG provides over 85,000 homes and invest in communities across London and the South of England – our purpose, to provide quality affordable homes and places that people love for generations.

The Role

Reporting to the Community Investment and Partnership Manager this post will be embedded with our other customer facing teams and require excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders.

As our London Locality Lead, you will develop and deliver  impact‑driven, place‑based working that brings together colleagues, residents and partners around shared priorities. Your work will focus on:

• Improving health and wellbeing
• Strengthening local partnerships
• Co‑creating solutions with communities
• Enabling customers to thrive

What You'll Do

• Develop a place‑based working across London localities
• Lead, commission and support a wide range of community investment programmes and interventions
• Work closely with customer-facing colleagues to ensure community voice and lived experience shape local priorities

Building Strong Local Partnerships

• Build and maintain strong, cross-sector relationships with:
  • NHS and Integrated Care Systems
  • Local authorities
  • Community anchor organisations and VCSE partners
  • Police, community safety and youth services
  • Education providers and local networks
• Drive collaborative, shared approaches that support health equality and vibrant neighbourhoods

Programme, Contract & Financial Oversight

• Ensure the effective management of contracts, partners and projects, demonstrating clear, measurable social impact
• Oversee budgets, grants and procurement activity in line with financial policies
• Embed robust performance management and outcomes recording across all locality work

Funding & Social Impact

• Work with the Partnerships & Funding team to develop, shape and write compelling funding bids
• Collaborate with our Grants Officer to support and guide grant recipients
• Embed a strong culture of impact measurement, ensuring outcomes are recorded and shared effectively

What we need from you

You'll bring passion, experience and confidence in impact‑driven community investment and cross-sector collaboration. You'll be a connector, a relationship‑builder and someone who thrives in complex partnership environments.

You will have:

• Significant experience in community investment or a closely related field
• Substantial experience in working in place within community investment
• A strong track record of building and managing partnerships with diverse stakeholders
• Excellent written and verbal communication skills tailored to varied audiences
• Strong organisational abilities with experience in commissioning programmes and managing contract performance
• Great inter-personal skills and a proven record of stakeholder relationship management
• Experience in monitoring, evaluation and quality assurance
• Confidence with budget management and financial systems
• Strong digital skills and the ability to use technology effectively for programme delivery

We have some great benefits at SNG, including: 

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Enhanced maternity/adoption pay 
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.

If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!

Dimensions, the UK's largest not-for-profit support provider for adults with learning disabilities and autistic people, is seeking a Campaigns Manager to lead bold, audience-focused campaigns that strengthen our voice, grow our influence, and help drive even better lives for the people we support.

The Campaigns Manager leads the development and delivery of impactful, evidence-led campaigns that raise awareness, influence policy and practice, and drive engagement with key audiences.

The role plays a vital part in improving the lives of people with learning disabilities and autism by shaping public attitudes and ensuring their voices are heard and represented authentically.

Working in co-production with people with lived experience, the post holder will ensure campaigns are inclusive, evidence-based, and aligned with Dimensions’ priorities and values, contributing to meaningful and lasting change.

As part of your application, we would like you to share your portfolio. You can include a link in the skills and experience section of the application or include the links in a covering letter.

Interviews will take place face to face in London.

We will require proof of qualification if you successfully secure this role. 

About the role 

Your main duties will include: 

• Lead the development and delivery of integrated, insight-led and evidence-based campaigns that support organisational priorities and drive measurable impact.
• Plan and deliver influencing content that supports organisational priorities and contributes to policy and practice change.
• Work in co-production with people with learning disabilities and autism to shape campaign priorities, messaging, and delivery.
• Build strong relationships with internal teams, including Involvement and Engagement, Resourcing, Communications, and Operations, to deliver joined-up campaigns.

About you

The successful applicant will have: 

• Degree level or equivalent qualification in journalism, marketing, communications or a related field and evidence of continued professional development.
• Experience of developing and delivering successful, integrated campaigns that achieve measurable impact.
• Possess strong planning and project management skills, with the ability to manage multiple priorities.
• Have a good understanding of campaigning approaches, including behaviour change, digital-first and content-led campaigning and coproduction.

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments, we can offer support to complete your application. Please contact the Resourcing Consultant Team
• We now have British Sign Language (BSL) translated videos for all our recruitment communications.

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.

Last year, 10,800 teachers downloaded Topical Talk lessons, reaching 532,000 children in over 86 countries. We are on track to double this number, reaching over 1 million school children by the end of 2026.

Topical Talk helps children join inspiring discussions about the news by providing:

• Topical Talk Headlines - award-winning weekly lessons for classroom discussions about global news stories

• Leadership for Change Prize - child-led solutions to complex global issues

• Community partnerships - support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America

THE ROLE

We are looking for a motivated Administrative Officer to provide the quality support and attention to detail that keeps our programmes running smoothly. You will be joining a passionate team dedicated to helping children all over the world develop their critical thinking and learn about global current affairs. We are a small but growing team of 17, and in this role, you will work across every part of the charity, seeing our impact in action and ensuring our daily operations are handled with total consistency.

We want a positive and supportive self-starter who takes genuine pride in their work being done well. You will be someone proactive who anticipates the team's needs and is always looking for ways to make our systems and processes more efficient. This is a brilliant opportunity to learn and grow with us; you will gain a unique, 360-degree insight into how a charity operates while benefiting from our position as an independent organisation supported by The Economist Group. You will experience both the charity and corporate sectors, building a professional network across the Group and developing a versatile, high-level skill set as you progress your career.

RESPONSIBILITIES

Team operations and administration

• Provide essential admin support including booking travel, purchasing equipment, managing the post, and supporting printing

• Act as the administrator for most team subscriptions, online tools and softwares

• Maintain a well-organised office environment, including inventory management for the team cupboard and equipment

• Proactively identify and fix broken systems, creating better ways to manage tasks

• Build strong relationships with the key teams from The Economist Group such as Facilities, HR, and IT to ensure smooth operational support to the Foundation’s work

Financial administration

• Accurately process and record weekly payment runs and invoices in the banking and finance systems

• Assist with financial reconciliation and proactively chase outstanding payments or missing receipts

• Process staff and volunteer expense claims, ensuring they align with the charity’s financial policies

Programme and event support

• Act as the first point of contact for the Foundation’s inboxes, providing excellent service to teachers by troubleshooting account issues and managing enquiries

• Support the programme and fundraising teams by collating qualitative and quantitative data on students and teachers for programme and funder reporting

• Manage the process of sending physical materials and resources to schools and teachers when relevant, including packing, addressing, and coordinating couriers or post

• Lead the logistics for webinars and live lessons on online event tools, including managing platform settings and hosting calls

• Coordinate logistics for team socials and events with partners, funders, and trustees, including room/venue booking, catering, and on-site setup

HR and onboarding

• Manage candidate logistics, including posting roles, redacting applications, handling diversity monitoring forms, and scheduling interviews

• Provide high-quality service to applicants, acting as a warm and professional point of contact for all interview coordination

• Lead the practical setup for new joiners, including IT access, office tours, equipment handovers, and managing DBS checks

WHAT WE OFFER 

• Real impact: you’ll support the team to make a real difference to children’s ability to think critically, listen well, express themselves and understand the big issues of our time

• A friendly, driven and highly-effective team: we are deeply committed to being an inspiring place to work, where we learn and achieve things that matter together. Our team of experts work creatively and collaboratively, whilst taking full responsibility for their goals

• Development and support: we invest in training and development and will support you to build the skills and experience as you need

• A competitive benefits package to support your wellbeing, growth, and work-life balance

We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background. 

There when it matters

About the role:

The prospect research and pipeline management role is pivotal to fundraising at Sue Ryder – you will sit within the Philanthropy and Partnership team and will be working across the Corporate, Trust, Major Donor and Regional teams. We are looking for someone who can support our fundraisers through prospect research, network mapping, lead qualification, and due diligence checks.

Most importantly you will be a proactive member of the team, joining us at an exciting time as we embark on our newly developed 5-year fundraising strategy. You will be a member of the team with the skills to review and develop the pipeline management process on our CRM (Raiser Edge NXT) ensuring the teams have access to dashboards, tracking their donors across the stages of solicitation. You will also provide insight reports into how well we are moving prospects through the pipelines and will have a voice to make recommendations. This role will also ensure we are working within data protection and fundraising regulations and both deliver and track our due diligence checks.

About you:

• Educated to degree level or with equivalent relevant work experience.
• Familiarity with prospect research tools and the ability to identify and recommend the best tools to support our work using the budget as cost effectively as possible.
• Thorough working knowledge of GDPR as it relates to major donor fundraising and the Fundraising Codes of Practice.
• Experience of undertaking due diligence checks on prospective donors and of setting up and implementing policies and processes to ensure regulatory compliance.
• Excellent communication skills and the ability to build supportive and collaborative relationships with colleagues both across fundraising and the organisation including the ability to chair meetings and present data and insight.
• Experience of working on a variety of requests and ability to manage and prioritise workload whilst being responsive.

Essential Criteria:

• Previous experience of driving forward process improvements, implementing new processes or systems, and working with colleagues to embed change.
• Skilled at using a relationship management database (or CRM) to track prospects through the solicitation process, produce dashboards and reports and glean insight from data.
• Experience of delivering prospect research activities to identify and qualify leads for fundraising teams across corporate, trust and major donor income streams.
• Working knowledge of high value income streams and what will support fundraisers in achieving income growth.
• Experience of providing relevant high quality and accurate research profiles with developed research skills and attention to detail.
• Proven experience in identifying new high-value funding prospects from the database and other sources including major donors, corporate partners and trusts.
• Proven ability to be proactive in network mapping securing new prospects or additional opportunities from existing networks e.g. see that a major donor is also a trustee of a grant giving trust or the CEO of a potential corporate partner.

Closing date: 21st May
Interviews: 27th and 29th May

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online 
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Programme Officer – UK  
Hours: Full time
Contract: Permanent
Salary: £28,400 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film 

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards  the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.

We are open to flexible working models wherever the role allows, including working compressed hours.We also offer a range of staff perks and benefit, which are detailed below.

Role Summary 

The Programme Officer UK will be instrumental in providing administrative support for the successful delivery of our three programme strands across the UK. Reporting to the Joint Head of Programmes (Nations Lead), this role ensures the smooth and efficient running of projects by managing key organisational tasks, providing high quality customer service and supporting specific activities including data driven targeted work. Working closely with Programme Leads, Programme Coordinators and the wider team, the Programme Officer UK will play a vital role in maintaining seamless administration activities, contributing to the successful delivery and impact of our programmes.   

Main Responsibilities: 

• Provide administrative support for the delivery of cross-programme activity in all four nations, including training for teachers and careers professionals, workshops, conferences and events.
• Meet regularly with each of the nations’ teams to ensure a joined-up approach and understanding of the place-based programme activity and requirements in each area.
• Oversee and support the management and maintenance of the CRM database of nations’ place-based activity across the UK, ensuring data is accurate and up to date.
• Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders including liaison with the Research and Data Coordinator. 
• Collaborate with the Marcomms team to assist in promoting the programme across all communication channels, including signups to our training programme for educators, entries to our filmmaking competitions, the Into Film Awards, and bookings for the Into Film Festival, Spring Screenings and other events for our Screen Careers programme. 
• Work with Marcomms and Programme Coordinators to run targeted marketing campaigns to increase and drive engagement in our place-based targeted areas across the UK.
• Assist in desk-based research to identify partners and organisations (including schools) to engage underserved and underrepresented young people in our programmes, sourcing relevant external information from across the education, youth and film industry sectors. 
• Working with Programme Leads to support the development and delivery of our Youth Advisory Council and Education Ambassador initiatives.
• Undertake additional general administrative tasks to support the smooth running of the team including but not limited to customer support cases, equipment and materials inventory and orders, booking travel, processing invoices and regional social media channels, 
• Represent Into Film at conferences and events as required.
• Any other reasonable duties assigned by Into Film.

General Responsibilities: 

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. 
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does. 
• Contribute to long term planning to ensure growth in line with demand and resources. 
• Contribute to the regular monitoring and evaluation of Into Film’s work. 

Person Specification: 

• Experience in administrative support, with strong organisational and time management skills and the ability to prioritise a busy workload. 
• Confidence using CRM systems for accurate data input, analysis and reporting. 
• Clear and effective communication skills (both written and verbal), with the ability to work collaboratively across teams. 
• Good understanding of the UK education landscape and how film can be used in educational settings, along with awareness of the UK screen industry. 
• Strong digital skills, including familiarity with Microsoft Office and general confidence with online systems and tools. 
• Ability to support or contribute to marketing activity, such as email campaigns or targeted outreach. 
• A proactive, adaptable and detail-focused approach, with the ability to work remotely. 
• An interest in film and a commitment to engaging and supporting young people through creative opportunities. 

Minimum Requirements: 

• Experience, knowledge and understanding of using CRM for analysis, insights and reporting.  
• Proven track record and demonstratable experience in an administrative role.
• Excellent project and time management skills, an ability to prioritise a busy work schedule and to work remotely as required. 
• Strong communication skills (verbal and written).
• Awareness and good understanding of the education market, curricula and how teachers can use film across the UK.
• Awareness and understanding of the screen industry landscape across the UK.  
• Experience of cross-team working. 

Desirable: 

• Experience of developing and implementing email campaigns.
• Experience working within an education or arts charity context
• Familiarity with the Microsoft Office suite 
• A love and knowledge of film 

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. 

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including: 

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. 

Closing date: 8:00am, Monday 18th May 2026 (BST) 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this. 

No agencies please.

Role Purpose

The Adult Bereavement Counsellor provides therapeutic support to adults- particularly parents and carers- who are experiencing acute or complex grief following the death of a child.

The post holder will provide comprehensive psychosocial assessments and deliver therapeutic interventions working therapeutically using a range of counselling methods, approaches, and techniques, consistent with Level 3 of the NICE psychological intervention framework (2004).

They will also deliver crisis interventions where appropriate to ensure emotional safety and stability. In addition, the role includes designing and implementing a variety of therapeutic interventions across individual, couple, and group contexts, drawing on different models as required.

Main Responsibilities

Communication and Relationships

• Communicate effectively and sensitively within the organisation and with external professionals, including health and mental health services such as CMHTs and GPs.
• Convey complex and emotionally sensitive information to adults with clarity, empathy, and professionalism.
• Manage interactions with individuals or groups who may be distressed or emotionally impacted by information shared.
• Develop and maintain strong, positive working relationships with colleagues and peers to promote effective teamwork and collaboration.
• Model organisational values and behaviours, demonstrating respect, compassion, and integrity in all communication and relationships.

Knowledge, Training and Experience

• Undertake detailed psychosocial assessments and risk evaluations for parents and carers bereaved of a child, determining the most appropriate interventions and levels of support.
• Deliver individual and, where appropriate, couple or group counselling sessions using evidence-based approaches to address complex grief, trauma, and adjustment to loss.
• Ensure all practice meets professional standards and complies with relevant codes of conduct and national guidance.
• Maintain up-to-date knowledge of current research, evidence-based practice, and developments in bereavement and trauma-informed care.
• Provide crisis interventions when required, ensuring emotional containment, safety and referral to appropriate support.
• Support service users to develop coping skills, resilience, meaning making, and strategies to manage distress and ongoing adjustment.
• Integrate trauma-informed principles, recognising the emotional and physiological impact of bereavement and its intersection with other mental health concerns.
• Engage in continuous professional development and maintain an active professional portfolio in line with professional body requirements.
• Demonstrate knowledge and compliance with organisational policies, procedures, and safeguarding legislation, including Safeguarding Children and Adults and the Mental Capacity Act.
• Provide guidance, supervision, and support to volunteers individually or in groups as required.

Analytical and Judgement Skills

• Apply sound professional judgment and analytical skills to assess needs, plan interventions, and evaluate outcomes in accordance with best-practice frameworks.
• Participate actively in team meetings to plan, review, and evaluate care strategies and approaches.
• Ensure the accurate and timely recording of data and information to support monitoring, evaluation, and service development.
• Contribute to the collection, analysis and reporting of outcome measures to support quality assurance, demonstrate impact, inform practice and interventions, and inform continuous improvement.

All Staff

• Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.

Person Specification

Education/Professional Qualification

Essential

• MA/MSc or Postgraduate Degree (minimum Level 4 or equivalent) in Counselling, Psychotherapy, Arts Therapy
• Registration with a professional body (ie. HCPC, UKCP, BACP, BAAT, etc)
• Evidence of continuing professional development

Desirable

• Certificate/diploma in supervision
• Dual qualification (social work and counselling/psychotherapy)
• BACP accreditation or eligible for BACP accreditation

Skills and Experience

Essential

• Able to make clear psychosocial assessments and managing complex emotional and mental health needs, risk, and safeguarding
• Awareness of the intersection between loss, mental health, relationships and identity
• Strong assessment, formulation and planning skills within a therapeutic context
• Substantial post qualification experience in counselling or psychotherapy
• Experience of working therapeutically with adults (pre and post bereavement)
• Experience of using outcome measures, feedback tools and data to evaluate effectiveness and impact of interventions

Knowledge and Understanding

• A strong understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work
• In-depth understanding of the impact of bereavement, trauma, and loss especially after the death of a child
• Knowledge of child development, attachment, and resilience frameworks
• Sound awareness of risk assessment, safeguarding legislation and information sharing processes
• Knowledge of evidence-based models of counselling and therapeutic interventions including creative and systemic approaches
• Proven ability to design, deliver and adapt psychosocial assessments and therapeutic counselling interventions effectively through digital platforms, maintaining therapeutic alliance, safety and impact when working remotely with adults.
• Knowledge of safeguarding legislations and impact on practice
• Inclusive in approach, sensitive to diverse experiences of grief and cultural expressions of loss
• Awareness of the importance of service evaluation, outcome measurement, and reflective practice in demonstrating impact and improving quality
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.

Recruitment Timetable

Application deadline: 27th May 2026 at midnight

First Stage Screening Interviews

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.

Youth Team Forum Discussion

For roles in our Bereavement Services Team, we will invite those applicants selected for interview along to a discussion forum with members of our Youth Team. This session is held remotely and lasts approximately 20 minutes. The discussion topic will be shared with you in advance of the session.

Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to #AgeWellinWandsworth. Our charity is consistently growing, so we are creating this new role to support our CEO with social media, marketing and organising events. The role will suit someone who is calm, mature, professional, organised and creative and will be comfortable working directly with a creative and curious CEO committed to transforming the charity’s online presence.

Harris Hill is delighted to be working with St Luke's Hospice to recruit a talented and driven Senior Individual Giving Officer to join their Fundraising Team and help grow and strengthen individual giving programme.

About the Role

This is an exciting opportunity for an experienced fundraising or direct marketing professional to lead and deliver engaging multi-channel campaigns that inspire supporters and maximise long term income growth.

Working closely with the Individual Giving Manager, you will take ownership of campaigns across cash appeals, regular giving and lottery activity, managing projects from planning through to analysis and optimisation. You will use data, insight and creativity to improve supporter journeys, increase retention and deliver outstanding supporter experiences.

You’ll also work collaboratively across fundraising, communications and supporter care teams, while managing relationships with external agencies and suppliers to ensure campaigns are delivered to a high standard, on time and within budget.

Key Responsibilities

• Lead the planning and delivery of individual giving campaigns across direct mail, digital and other channels
• Manage supporter acquisition, retention and stewardship activity
• Develop and optimise supporter journeys using data and insight
• Monitor campaign performance, budgets and KPIs, providing clear reporting and recommendations
• Work with external agencies and suppliers to deliver high-quality campaigns
• Ensure all fundraising activity is compliant with GDPR and fundraising regulations
• Collaborate across teams to maximise supporter engagement and lifetime value
• Support innovation and continuous improvement within the fundraising programme

About You

We are looking for someone who is passionate about fundraising and motivated by making a real difference in the community.

You will bring:

• Experience delivering successful individual giving or direct marketing campaigns across multiple channels
• Excellent copywriting and communication skills
• Strong project management and organisational abilities
• Confidence working with data, budgets and campaign reporting
• Knowledge of supporter journeys, retention and lifetime value principles
• Understanding of GDPR and fundraising compliance
• A collaborative and proactive approach to teamwork

Experience managing agencies and developing supporter journeys would be an advantage.

Why Join St Luke’s Hospice?

This is a chance to be part of a compassionate and ambitious organisation where your work will directly support people and families at the most important time in their lives.

• Salary: up to £35,000 per annum
• Contract type: Full time, permanent
• Location: London, Harrow, hybrid working, 2 days in the office
• Deadline: 2nd June at 8am
• Interview: 11th June

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Main Role & Responsibilities

The Director of Income Generation will lead the charity’s fundraising and income generation strategy with a particular focus on securing, managing, and growing funding linked to gambling, gaming and wider digital harm prevention, including funding overseen or commissioned via the Office for Health Improvement and Disparities (OHID).

This is a senior leadership role which sits on Ygam’s Senior Leadership Team (SLT) with responsibility for developing a diversified, sustainable income portfolio that enables the charity to deliver high-quality, UK-wide evidence-informed prevention activity aligned with national public health priorities.

The successful candidate will lead and empower a high-performing fundraising team, foster innovation, and build strong relationships with donors, funders, partners, and stakeholders across the UK. You will provide strategic direction and inspirational leadership across all income-generating activities, ensuring long-term financial resilience while upholding the charity’s values, reputation, and commitment to excellent supporter experience.

Working closely with the Chief Executive, Trustee Board, and Senior Leadership Team, you will shape organisational strategy, influence decision-making, and act as an external ambassador for the charity.

Who are we looking for?

We are looking for a strategic, values-driven fundraising leader with a strong track record of delivering income growth across multiple fundraising and business development streams.

You will bring credibility in working with or alongside public bodies such as OHID, or similar national commissioners and/or major funders, and demonstrate a clear grasp of the accountability, evaluation, and assurance requirements associated with levy-funded or statutory funding.

You will be an inspiring people manager, a confident communicator, and a credible senior leader who enjoys building relationships and making things happen at pace

The successful candidate will possess both strategic insight and hands-on experience, be networked across the charitable funding sector, combining commercial thinking with a deep understanding of the UK charity and fundraising landscape.

You will be a confident senior leader who combines strategic vision with operational rigour, has excellent stakeholder management skills. A commitment to evidence, impact, evaluation and collaboration will be central to your approach.

Above all, you will be motivated by our cause and committed to ethical, inclusive, and supporter-centred fundraising and wider income generation.

Position: Operations Officer

Location: London or Bath, with a minimum of 3 days per week in the office

Contract type: Full-time, permanent

Salary range: £30,000-40,000

Reporting to: Deputy Chief Operating Officer

Applications: Please apply here by 25 May

About EJF

The Environmental Justice Foundation (EJF) exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change.

EJF is a global non-profit driven by a powerful belief: that environmental protection and human rights are inseparable. Through courageous field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems, and defending those who risk their lives to safeguard them.

Our campaigns span four deeply interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and journalists. From illegal fishing and forced labour to deforestation, land grabs, and climate displacement, we confront some of the most complex and urgent crises of our time - always with a focus on accountability, equity, and durable solutions.

EJF is an international organisation with a diverse team working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power - and we build pathways to a fairer, more resilient future. Join us.

About the role

This is an exciting opportunity for an operations professional who shares EJF’s commitment to environmental justice and is ready to take on real responsibility across a fast-growing global non-profit organisation.

As Operations Officer, you will play a hands-on role in keeping EJF's international operations running smoothly across 16 countries on four continents, with a particular focus on our five European offices.

Your remit will be broad. From ensuring offices function efficiently and IT systems operate safely, to providing HR support to line managers and coordinating across teams in multiple time zones, no two days will look the same. Over time, you will develop a working knowledge of the full operational landscape of an international NGO, building skills and experience across functions that few comparable roles can offer.

You will bring at least three years of experience in an operations, coordination, or administrative role, ideally in an international or multi-site environment. You will also have strong organisational skills, sound judgement, and a proactive, problem-solving mindset.

This is a role for someone who takes pride in getting things right, thrives on variety, and wants to contribute meaningfully to an organisation working on some of the most urgent environmental and human rights issues of our time.

Key responsibilities

• Operations, Systems & IT Support: This includes user onboarding; troubleshooting technical issues with our hardware or software (calling in external support when needed); managing access and settings; and supporting digital security procedures.

• HR & People: This includes implementing recruitment and induction processes; maintaining staff records and ensuring timely staff reports and appraisals; supporting effective transactional HR services across European offices; and answering ad hoc staff queries.

• Office management: The role will ensure that offices in the UK, Belgium, France, Germany and Spain run efficiently and provide staff with excellent places to work and collaborate.

• General Administration & Organisational Support: This will include managing shared inboxes and calendars; supporting significant procurements and associated financial processes; maintaining institutional registrations and log-ins with relevant entities; implementing systems and processes across the team as required; organising all-staff and management team meetings; and providing ad hoc support for events and other administrative tasks.

Essential skills and experience

• Demonstrable commitment to EJF's vision, mission and values and a determination to change the world for the better.

• At least three years’ experience in an operations, coordination, or administrative role, ideally within an international or multi-site environment.

• Strong organisational and time-management skills, with a proven ability to juggle competing priorities and deliver consistently to deadlines.

• Excellent written and verbal communication skills in English, with the confidence to liaise with colleagues, partners and suppliers across diverse cultures and time zones.

• Sound judgement and discretion when handling confidential or sensitive information, including HR and personnel matters.

• A proactive, hands-on, problem-solving mindset, with strong attention to detail and a willingness to take ownership of tasks from start to finish.

• Confident IT user, with proficiency in Microsoft Office and/or Google Workspace and the ability to learn new systems and tools quickly.

• A team player who collaborates effectively across functions, geographies and time zones, and who is comfortable supporting colleagues at all levels of the organisation.

• Fluency in English.

Desirable skills and experience

• Experience working across more than one operational discipline (HR, IT, facilities, finance).

• Professional-level French, German or Spanish.

• Experience working in a non-profit, international NGO or other mission-driven organisation.

We strongly encourage candidates from underrepresented backgrounds in the environmental and human rights sectors to apply. If you believe you would be a great fit but don’t meet every requirement, we would still love to hear from you.

What we offer

We offer a rewarding package designed to support your well-being, flexibility, and professional growth:

• 22 days’ annual leave (exclusive of bank holidays), increasing with each year of service, plus additional paid leave between Christmas and New Year.

• Private healthcare package.

• Generous pension scheme, with employer contributions increasing over time.

• Flexible working hours and hybrid working (typically 3 days in the office / 2 from home).

• Cycle-to-work scheme.

• A dynamic, supportive, and inclusive working environment, with genuine opportunities for professional development and career progression.

• The chance to contribute to an organisation delivering real-world impact for people and planet.

Application process

To apply, please complete the application form here. This includes:

1. A personal statement outlining your suitability for the role (max 2 pages)

2. Your CV (max 2 pages)

The deadline for applications is 25 May.

Interview processes for different roles will vary, but is likely to include three stages: a short screening call, a panel interview with a task relevant to the role, and a final interview.

Only shortlisted candidates will be contacted.

Candidates must have the legal right to work in the United Kingdom.

EJF is an equal opportunity employer, committed to diversity within the workplace.

Do you have good knowledge of best practice in relation to rent management? Are you interested in financial empowerment?
This role has been created to support the successful implementation, embedding, and ongoing optimisation of our new Housing Management IT System. 
The post holder will ensure that income related processes—such as rent charging, arrears management, service charges, and financial workflows—are accurately embedded across all refuge services. This will include ongoing configuration and testing of the new system to ensure it meets our needs.

Alongside system implementation responsibilities, the post holder will lead on the effective management and reduction of rent arrears, including recovery of historic arrears. Operating within a performance driven framework, they will ensure income KPIs, compliance requirements, and data quality standards are consistently achieved.

A key purpose of the role is to promote financial inclusion, ensuring survivors understand their financial responsibilities, maximise income through benefits and entitlements, and build long term financial resilience.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies

Closing Date: 09:00am on 18 May 2026

Interview Date: 26 and 27 May 2026

About the role

An exciting opportunity has arisen for a motivated and detail-oriented Senior CRM Support Officer to join our dedicated CRM team, supporting our internal database system (CHIP).

Working within a small but influential team, you will act as the main point of contact for system users across the organisation, providing high-quality first and second-line support via multiple channels. You will troubleshoot issues, guide users, and work closely with IT, CRM and operational colleagues to resolve more complex system problems.

A key part of the role is helping users feel confident and capable when using CHIP effectively and in line with compliance requirements. This includes supporting onboarding and induction for new users, creating clear and accessible learning resources (such as user guides, knowledge base articles and video tutorials), and delivering briefings or drop-in sessions.

You will also contribute to continuous improvement by gathering user feedback, identifying trends, supporting system testing, and helping embed best practice across services to ensure accurate and reliable data use.

About you

We are looking for someone who can demonstrate:

• Good technical understanding of Microsoft Dynamics 365 and/or relational database systems
• Experience in a user support or customer-facing role
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams)
• Ability to analyse information, troubleshoot issues, and propose solutions
• Excellent communication skills with the ability to explain technical information clearly
• Strong organisational skills and the ability to manage competing priorities
• Good understanding of data protection and GDPR
• High attention to detail and accuracy

What we offer (benefits)

We offer a supportive working environment with a strong focus on wellbeing, development, and work-life balance:

• 26 days annual leave, increasing to 30 days (plus bank holidays)
• Occupational sick pay (subject to qualifying period)
• Enhanced family-friendly leave pay
• Employee Assistance Programme
• Group stakeholder pension scheme
• Access to BHSF health cash plan
• Cycle to Work scheme
• Free parking at some office locations
• Learning and development opportunities
• Support and supervision from your line manager

Recruitment process

As part of shortlisting, candidates will complete a short online skills assessment aligned to the essential requirements of the role. This helps ensure a fair and consistent selection process. Full details will be provided to shortlisted candidates.

Safeguarding & recruitment

NYAS is committed to safeguarding children, young people, and adults at risk. All successful applicants will be subject to:

• Enhanced DBS check
• Reference checks
• Digital risk assessment

In accordance with UK immigration law, candidates must have the legal right to work in the UK.

About NYAS

NYAS (National Youth Advocacy Service) is a leading rights-based charity ensuring that children, young people, and adults are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced individuals who often rely on statutory services and may be impacted by gaps in provision. Our advocacy and legal services help ensure their voices are heard and acted upon.

We are an inclusive employer committed to equality and diversity. We welcome applications from all individuals regardless of background. We are also a Disability Confident Employer, guaranteeing interviews to disabled applicants who meet the minimum criteria.

How to apply

To apply for this role, please visit our website and complete the online application form.

Please ensure you refer to the person specification within the job description and clearly demonstrate how you meet the required criteria in your application.

The job description and person specification are available on the vacancy page of our website.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Job title: Operations & People Lead
Contract: 1.0 FTE - 1 year fixed-term contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*) 
Salary: £45k to £50k p.a. (pro rata), depending on experience
Reporting to: CEO
Start date: ASAP - depending on candidate’s notice period 
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered) 

Other: 

• Annual leave is 25 days per year (pro rata) plus standard bank holidays
• Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
• All employees are able to claim 1 hour a week for personal wellbeing
• Pension scheme enrolment and 6% employer contributions (reviewed annually)

(*) Access to office space in London is always available to staff who can't or don't want to work from home. 

Some travel is involved in this role, to visit organisations and run programme activities.

If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided). 

About Julie’s Bicycle (JB)

JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.

Role summary

As our new Operations and People Lead, you will help us continue to build and nurture a strong, can-do, and empowering operational culture that is rooted in collaboration, equity and care. You will support the CEO in ensuring the right systems and processes are in place for the smooth running of the organisation and support the Head of Programmes in the seamless delivery of our programs during a period of rapid change. You will collaborate with the whole team to continue to strengthen our equitable foundations and ensure our internal structures fully reflect and sustain our core values of justice and care.

Your goal will be to balance operational efficiency with team well-being, optimising people and teams allocations and implementing new approaches and processes so that we deliver outstanding work, while our people thrive. You will allow the leadership to focus on high-level strategy while you support us in continuing to nurture our supportive, empowering, and equitable working environment.

Key Responsibilities

People strategy - (Approx 40%)

• Operations strategy and ways of working: Work with the CEO and SLT, co-design and implement a robust operations strategy and clear ways of working for effective allocation of team and resources to achieve the organisation's objectives, strengthening further our  principles of deep collaboration, equity and care.

• Equitable recruitment and retention strategy: Building on our existing progress in inclusive hiring, you will work closely with the CEO and SLT to evolve and champion our recruitment and retention strategy. You will continue to refine our processes, ensuring we remain at the forefront of removing access barriers and nurturing a diverse, flourishing, and long-term workforce. You will be responsible for timelining, creating Job Descriptions; advertising strategy and budget; liaise with hiring manager; referencing; offer letters & contracts.

• People development & care: Working closely with the CEO and SLT, contribute to the development and lead on the implementation of training, continuous professional development processes and policies that enable transparency, peer to peer feedback, psychological safety, professional development and empowerment.

• Delivery strategy: Working closely with the Head of Programmes, design and drive a capacity planning strategy for the team across 20+ projects to ensure impact delivery as well as balanced workloads. 

• Cross-cutting principles: Working closely with the CEO, leading internal policy work, you will steward and expand our internal policy framework, ensuring that our established principles of wellbeing, diversity, accessibility, and anti-racism continue to be deeply woven into the fabric of every new and existing policy.

Operational excellence (Approx 30%)

• Systems improvement: Enhance and adjust systems, processes, and best practices to ensure they are flexible enough to respond to the lived realities of a diverse team.

• Digital access: Lead the planning and implementation of IT and digital strategies that facilitate accessible and collaborative remote/hybrid working.

• Compliance and safety: Maintain and communicate health, safety, and security protocols through a lens of collective care and team protection.

• Process standardisation: Working with the CEO and Finance Manager, drive consistency across HR, admin, and finance to reduce cognitive load and administrative friction for the team.

HR & financial administration (Approx 20%)

• HR: 

  • HR Software & data ownership, maintenance and ensuring consistency in colleagues use of the software. 

  • Act as the primary point of contact for HR enquiries, accessibility requests, and leave calculation.

  • Act on behalf of the CEO in handling confidential issues with care and restorative intent & liaising with external HR advisor.

• Financial support: In partnership with our Finance Manager, coordinate confidential finance administration, including payroll, pensions, and audit preparation, ensuring all team members are supported by stable financial operations.

• Resource management: Manage IT and Operations budgets.

• Contract management: Oversee the administration of employment contracts and agreements and NDAs for freelancers, as well as internship placements to ensure fair and clear working agreements.

Executive support & governance (Approx 10% of the time)

• Leadership partnership: Support the SLT in strategic direction, planning, and workforce development so they can focus on fundraising, advocacy and high-level impact work.

• Support the CEO on internal communications, business travel, scheduling, diary management, technical assistance.

• Board: Manage all JB Board administration, including arranging quarterly meetings, minutes, etc.

• Funding & tenders: Provide necessary operational and organisational information for funding applications and manage portal processes for payments and offers.

• Office Management: Lead on the management of JB’s office, ensuring that the office is a comfortable working environment and equipment is maintained. Be the first point of contact for Somerset House, facilities, and for office related issues.

Person Specification

Essential

• HR Expertise: Six to eight years of demonstrable practical experience in designing and implementing People centred strategies with a focus on collaborative leadership rooted in inclusion, equity, diversity and care (six to eight years of experience). We’re particularly interested in someone experienced and/or genuinely interested in participatory design methods that incorporate the lived experiences of a diverse team.

• Operational excellence: Six to eight years of demonstrable practical experience of developing and implementing effective operations strategies and effective systems and processes that enable organisational excellence and staff wellbeing.

• A genuine, demonstrable commitment for the role of culture in addressing the climate, environment and justice crises, preferably with experience of working with values-led teams working on systemic issues especially working across climate, environmental and justice issues.

• Demonstrable experience of planning and implementing streamlined digital operations, bringing a seamless and cohesive approach to IT and software solutions.

• Strategic thinking with an eye for detail: Ability to contribute to high-level strategy while maintaining excellent attention to detail.

• Excellent communication skills: Ability to communicate key messages effectively across various written and verbal forms.

• Broad familiarity with financial and business principles.

• Effectively manage competing priorities and adapt and respond as business needs require

• Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.

• Creative problem solving skills

• A proactive, flexible approach, and ability to progress work independently in a fast paced environment.

Why Join Us?

At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time. 

How to apply

If you’d like to apply, please: 

• Complete the application form and equal opportunities monitoring form found on our website.

Submit these via our application portal by 11.59pm on Sunday 17th May 2026.

We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.

We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.

If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.

Our commitment to meeting underrepresented individuals in the sector:

Guaranteed Interview Scheme and Positive Action

As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.

This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.

We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.

A note on AI

While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work. 

Thank you for your interest in working at Julie’s Bicycle.

Deputy Chief Operating Officer

Position: Deputy Chief Operating Officer

Location: London or Bath, with a minimum of 3 days per week in the office

Contract type: Full-time, permanent

Salary range: £55-63,000

Reporting to: Chief Operating Officer

Applications: Please apply here by 25 May

About EJF

The Environmental Justice Foundation (EJF) exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change.

EJF is a global non-profit driven by a powerful belief: that environmental protection and human rights are inseparable. Through courageous field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems, and defending those who risk their lives to safeguard them.

Our campaigns span four deeply interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and journalists. From illegal fishing and forced labour to deforestation, land grabs, and climate displacement, we confront some of the most complex and urgent crises of our time - always with a focus on accountability, equity, and durable solutions.

EJF is an international organisation with a diverse team working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power - and we build pathways to a fairer, more resilient future. Join Us.

About the role

This is a rare and exciting opportunity for a highly motivated and experienced individual to play a central role in driving effective, efficient, and impactful global operations at one of the world’s leading environmental and human rights organisations.

As Deputy Chief Operating Officer, you will report directly to the COO and support the smooth, efficient, and ethical running of EJF’s international operations across 16 countries on four continents. You will work at the heart of the organisation, supporting critical priorities such as donor relations, recruitment and retention, financial controls and development, safeguarding, risk and security, cybersecurity, and ensuring the efficient operation of offices around the world.

This is a senior operational role that offers broad responsibilities and meaningful engagement across global teams and strategic priorities. You will be a solutions-focused, highly organised, and values-driven individual who brings experience in HR, finance, and broader operations. This role is ideal for a professional who is committed to EJF’s mission, vision and values, now seeking senior-level responsibility and broad, meaningful engagement across global teams and strategic priorities.

Key responsibilities

1. Finance and Organisational Integrity:

• Work with the finance team to provide time-bound, clear tracking of financial income and expenditure against agreed budgets; insightful financial projections to inform strategic decisions; and recommendations on ethical banking and investment opportunities and changing needs.

• Ensure operational systems work effectively when they interface with finance, including ensuring value for money when undertaking procurements.

• Work closely with the finance team to ensure strong financial controls and systems are in place across the global offices, robust against fraud and error.

2. Human Resources:

• Supporting and enhancing EJF’s HR systems to ensure they are fit for purpose, fair and appropriate across all jurisdictions.

• Coordinating and supporting Managers with effective recruitment processes globally.

• Ensuring managers have the systems and tools they need to induct, manage, and retain staff, including guidance on management, issue escalation, monitoring performance and reviews.

3. IT and Artificial Intelligence:

• Ensuring that the IT, software systems and internal processes that the EJF team depend on are effective, secure and offer value for money.

• Contributing to EJF’s approach to tech and innovation, particularly the effective, ethical use of AI.

4. Fundraising Support and Donor Reporting:

• Support fundraising, including coordinating complex applications and ensuring proposal budgets and other operational information are accurate and consistent.

• Supporting decision-making relating to future fundraising priorities and new income streams.

• Ensuring operational developments are accurately reflected in donor reporting.

5. Safeguarding, Risk and Security:

• Overseeing the implementation of EJF’s safeguarding, cybersecurity and whistleblowing policies and monitoring, ensuring consistency across countries.

• Working with relevant teams, regularly review safety and security protocols in EJF’s global teams, including digital systems and data security.

6. Leadership and Coordination:

• Leading the roll-out and periodic review of improved operational processes and systems across the organisation, ensuring buy-in across teams.

• Providing clear, detailed updates on operational developments to the COO and, where appropriate, to the Senior Management Team and Directors.

• Deputising for the COO when required

• Management of an Operations Officer

Essential skills and experience

• Demonstrable commitment to EJF's vision, mission and values and a determination to change the world for the better.

• Strong administrative and organisational skills.

• Financial literacy and experience working with finance systems, controls and protocols.

• At least five years’ experience in HR, finance, or other relevant operational roles.

• Demonstrated experience managing or supporting recruitment and HR systems.

• Excellent interpersonal and communication skills, with the ability to work effectively across cultures and time zones.

• Sound judgement and discretion when handling confidential or sensitive information, including HR and personnel matters.

• A proactive, solutions-focused mindset, with confidence, taking initiative and improving systems.

• Strong ethical commitment to safeguarding and equality.

• An interest in developing a career in NGO operations, preferably with experience in the sector.

• Ability to work both independently and collaboratively within a fast-paced environment.

• Fluency in English.

Desirable skills and experience

• Degree in a relevant discipline; relevant professional qualifications (e.g. CIPD, accountancy, legal) and additional relevant languages are desirable.

• Experience working in a non-profit, international NGO or other mission-driven organisation.

We strongly encourage candidates from underrepresented backgrounds in the environmental and human rights sectors to apply. If you believe you would be a great fit but don’t meet every requirement, we would still love to hear from you.

What we offer

We offer a rewarding package designed to support your well-being, flexibility, and professional growth:

• 22 days’ annual leave (exclusive of bank holidays), increasing with each year of service, plus additional paid leave between Christmas and New Year.

• Private healthcare package.

• Generous pension scheme, with employer contributions increasing over time.

• Flexible working hours and hybrid working (typically 3 days in the office / 2 from home).

• Cycle-to-work scheme.

• A dynamic, supportive, and inclusive working environment, with genuine opportunities for professional development and career progression.

• The chance to contribute to an organisation delivering real-world impact for people and planet.

Application process

To apply, please complete the application form here. This includes:

1. A personal statement outlining your suitability for the role (max 2 pages)

2. Your CV (max 2 pages)

The deadline for applications is 25 May.

Interview processes for different roles will vary, but is likely to include three stages: a short screening call, a panel interview with a task relevant to the role, and a final interview.

Only shortlisted candidates will be contacted.

Candidates must have the legal right to work in the United Kingdom.

EJF is an equal opportunity employer, committed to diversity within the workplace.