25 Digital experience specialist jobs in Birmingham

Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading patient charity for people affected by pulmonary fibrosis, to recruit a Senior Information and Education Manager.

Salary: £40,000 - £45,000
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required

This is an exciting opportunity for an experienced health information, content or patient education professional to lead APF’s information and education work, ensuring people affected by pulmonary fibrosis can access clear, accurate, trusted and accessible information when they need it most.

Key responsibilities

• Lead APF’s patient information and education work, setting the strategic direction and developing a clear information and education roadmap.
• Lead the development, review and improvement of patient information across digital, print and other accessible formats.
• Undertake a full review of APF’s website patient information, improving content, structure, accessibility and user journeys.
• Identify content gaps and develop new resources based on audience needs, insight and emerging health information trends.
• Ensure information is clear, accurate, evidence-based, clinically reviewed, accessible and written in plain English.
• Strengthen APF’s processes for content creation, review, approval, publication, updating and retirement.
• Lead improvements to APF’s information distribution and resource ordering processes, balancing accessibility, cost and sustainability.
• Provide strategic oversight of APF’s education programme, supporting the Education and Events Co-ordinator to deliver high-quality sessions and events.
• Oversee education-related events, webinars and APF’s presence at relevant external conferences.
• Manage relationships with freelancers, suppliers and external partners, ensuring high-quality and cost-effective delivery.
• Develop effective evaluation and impact measurement, using feedback, analytics and insight to improve information and education activity.
• Act as an internal adviser on patient information quality, health literacy, accessibility and user-centred content.
• Manage the information and education budget and support funding proposals and business cases where required.

We are looking for:

• Experience drafting, editing or overseeing patient information or health content.
• Experience developing or contributing to information, education or content strategy.
• Experience managing content lifecycles and working with clinicians, expert reviewers or evidence-based content.
• Experience using feedback, analytics, insight or evaluation to improve content and user experience.
• Strong project and programme management skills, with the ability to manage competing priorities and deadlines.
• Experience supporting or managing staff, including setting priorities and reviewing progress.
• Experience managing external suppliers, freelancers or agencies.
• An understanding of health information standards, including accessibility, health literacy, plain English and clinical review.
• An understanding of health misinformation and the importance of accurate, evidence-based communication.
• Strong relationship-building skills and the ability to work with clinicians, people with lived experience, colleagues and external partners.
• Good digital confidence and an understanding of how people find and use health information online.

If you are an experienced health information or patient education professional looking for a role with genuine purpose and impact, we would love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading charity for people affected by pulmonary fibrosis, to recruit a Head of Support Services.

Salary: £50,000 – £59,000 per annum
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required.

With an ambitious five-year strategy, APF is entering an exciting period of growth. The successful candidate will play a key role in developing and expanding its support services, ensuring they are accessible, inclusive, evidence-led and sustainable.

Key responsibilities

• Lead the strategic direction, planning and continuous improvement of APF’s patient-facing support services.
• Lead the redesign of APF’s Support Group Network, using insight, evaluation and lived experience to develop a sustainable and inclusive new model.
• Work with the Support Line team to develop a new delivery model that expands access to specialist support.
• Drive innovation, including the appropriate use of technology and digital solutions to improve access, quality and experience.
• Lead and develop teams across the Support Line and Support Networks, creating a supportive, inclusive and accountable culture.
• Oversee the delivery and development of APF’s Support Line, Support Networks and volunteering approach.
• Ensure people affected by pulmonary fibrosis are meaningfully involved in shaping services.
• Build strong partnerships with healthcare professionals, clinical colleagues, community organisations and other external stakeholders.
• Develop and oversee partnership arrangements, KPIs, reporting and evaluation.
• Ensure services operate safely and effectively, with strong safeguarding, governance, risk management and quality processes.
• Manage budgets and resources effectively, contributing to financial planning and forecasting.
• Work with Fundraising colleagues to provide service insight, outcomes and evidence to support funding proposals and reports.
• Represent APF externally and promote its support offer and approach.

We are looking for:

• Significant experience of leading service change and developing new models of delivery using insight, evaluation and user feedback.
• Strong experience of partnership working, including formal agreements, KPIs, reporting and evaluation.
• Experience managing teams, budgets and resources, with the ability to develop and motivate others.
• Experience working with volunteers, peer support groups, communities or people with lived experience.
• An understanding of safeguarding, confidentiality, data protection and risk management within service delivery.
• Experience of using data, insight and feedback to improve services and demonstrate impact.
• Excellent communication and relationship-building skills, with the ability to build trust across a wide range of stakeholders.
• Strong planning, prioritisation and problem-solving skills.
• A collaborative and values-led approach, with sound judgement and confidence making decisions.
• A commitment to inclusive, accessible and person-centred support.

Experience within a health charity, patient organisation, helpline, peer support or voluntary sector setting would be desirable, as would experience working with healthcare professionals or NHS stakeholders.

This is a unique opportunity to shape and grow APF’s support offer and make a meaningful difference to people affected by pulmonary fibrosis.

If you are an experienced support services leader looking for a role where you can combine strategic leadership with real-world impact, we would love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading patient charity for people affected by pulmonary fibrosis, to recruit a Senior Education and Events Officer.

Salary: £31,000 - £34,500
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required.

This is an exciting opportunity for an experienced events and education professional to coordinate and deliver APF’s education and events programme for people affected by pulmonary fibrosis, healthcare professionals and wider stakeholders.

Key responsibilities

• Coordinate and deliver patient education sessions across online, in-person and hybrid formats.
• Support the development and delivery of APF’s annual education plan and calendar.
• Work with clinicians, speakers, colleagues and people with lived experience to develop relevant and accessible sessions.
• Host and facilitate education sessions, ensuring a welcoming and positive attendee experience.
• Manage registration processes and attendee communications before, during and after events.
• Maintain accurate attendee, speaker and stakeholder records and ensure effective database and follow-up processes.
• Develop joined-up user journeys so attendees can access APF’s wider support, information, newsletters, fundraising and campaigns.
• Coordinate and deliver APF events, including webinars, conferences, symposia and stakeholder meetings.
• Manage event logistics, including venues, platforms, suppliers, speakers, accessibility and materials.
• Lead coordination of APF’s attendance at external conferences, including BTS, ERS and other relevant sector events.
• Build strong relationships with clinicians, speakers, partners, suppliers and conference organisers.
• Work closely with Communications, Services, Fundraising, Policy and Data colleagues to maximise the reach and impact of education and events.
• Support healthcare professional education activity alongside the HCP Manager and clinical colleagues.
• Track attendance, engagement and feedback, using insight to evaluate and improve future activity.
• Ensure event and education materials are accurate, accessible, up to date and appropriate for different audiences..

We are looking for:

• Experience managing event registration, attendee communications or participant journeys.
• Experience coordinating multiple stakeholders, speakers or contributors.
• Experience using databases, CRM systems, booking platforms or similar tools.
• Strong organisational skills and excellent attention to detail, with the ability to manage multiple priorities and deadlines.
• Excellent communication and interpersonal skills, with confidence working across teams and with external stakeholders.
• Confidence hosting or facilitating sessions both online and in person.
• Experience using data, feedback and insight to evaluate and improve activity.
• The ability to write clear attendee communications, briefings and follow-up materials.
• A proactive, practical approach with the ability to solve problems and keep activity moving.
• Good digital skills and confidence using event platforms and databases.
• A commitment to equity, diversity and inclusion, including improving access for under-served and digitally excluded audiences.

Experience within a health, charity, membership, education or patient-support setting would be desirable, as would experience working with clinicians or supporting external conferences, policy events or funded activity.

If you are an organised, collaborative events professional looking for a role with genuine purpose and impact, we would love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We have a new opportunity for a Business Analyst to join our fantastic Technology team.

Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.

The Business Analyst position will see you play a key role in helping our organisation understand, shape and deliver effective change across people, process, data and technology. Working within the Business Analysis Practice, you will ensure that change initiatives are grounded in clear requirements, robust analysis and a deep understanding of user needs.

You will work closely with colleagues across Technology and the wider organisation to analyse issues, explore opportunities, and translate business needs into actionable insights and documentation. Your work will contribute directly to the delivery of high-quality solutions by producing user stories, process maps, functional and non-functional requirements, and supporting delivery teams through the full change lifecycle.

You will have significant experience working as a Business Analyst within complex organisations, delivering change across people process, data and technology. You will have demonstrable experience of requirement analysis, user story development and process mapping. You will be a strong communicator, able to engage with stakeholders and to translate ambiguity into clear, actionable insights.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

This is a unique opportunity to lead fundraising for a charity at the cusp of substantial growth, with an exceptional track record of recent fundraising success, an engaged base of supporters and significant untapped potential across multiple channels.

Overview
As Director of Fundraising and Development for Plum Village UK, you will provide strategic leadership of the charity’s fundraising at this critical juncture. Building on the successful campaigns that brought our new Being Peace Practice Centre into being, you will lead the development of a sustainable, diversified fundraising operation across donor stewardship, trusts and foundations, regular giving, legacies, and partnerships, to deepen relationships of trust and gratitude with our supporters.

This role is ideal for a fundraising leader, whether from a career fundraising background or another field, who brings strategic capability alongside deep alignment with the Plum Village tradition, where fundraising itself becomes a form of engaged practice in service of mindfulness and community transformation.

Fundraising in the Plum Village tradition is fundamentally relational. It is not a matter of extracting income from a base of supporters, but of deepening the relationships of trust, gratitude and shared purpose with those who make our work possible, in ways that embody the values of the tradition. Done well, fundraising is itself a form of engaged practice. The Director will be expected to lead the function in this spirit.

The role comes with a high level of strategic ownership. An initial fundraising strategy has been developed and shared with trustees, providing a framework of priority channels, governance arrangements and resourcing for the next phase. The new Director will inherit this as a starting frame, and will then be empowered and expected to develop, refine and bring forward a fundraising strategy on their own authority, working closely with the Lead Trustee for Fundraising and presenting proposals to the board as appropriate. The role also carries operational ownership of the fundraising mechanics, including the choice and management of supporting systems, databases and tools.
 

Key Responsibilities

Strategic leadership of fundraising

• Lead PVUK's fundraising strategy, developing and refining the strategic direction, and presenting proposals to the Board for approval and resourcing.

• Set, monitor, and report on fundraising targets across all income channels, in agreement with the Lead Trustee for Fundraising and the Board.

• Provide regular substantive updates on fundraising at quarterly board meetings, working with the Lead Trustee on the preparation of board-level reporting.

• Bring forward analysis and proposals to support the Board in setting wider strategic priorities, including realistic income potential by channel and the investment required to secure it.

• Identify and manage risk in the fundraising portfolio, including channel concentration, donor over-reliance, and the sustainability of resourcing.

Donor stewardship and relationship development

• Lead the stewardship of PVUK’s existing donors, lenders, and supporters with the depth of care that this base deserves, recognising it as the most precious resource of the fundraising function.

• Cultivate and deepen relationships with major donors, including through personal contact, site visits, and tailored communication of impact.

• Work with the Chair of Trustees, the Centre Director, and other senior figures on key relationships that require their involvement.

• Steward the friendly lender base throughout the lifetime of their loans, maintaining trust and keeping them informed of the charity’s progress.

• Build and maintain a culture of gratitude and recognition that appropriately honours the contributions of all supporters.

Income channel development

• Lead delivery and growth across PVUK’s priority fundraising channels: donor stewardship, trust and foundation fundraising, regular giving, legacies and Gifts in Wills, and partnerships with values-aligned organisations and networks.

• Develop trust and foundation fundraising as a substantial new income stream, including scoping aligned funders, building peer-to-peer introductions, constructing tailored funding propositions, and overseeing high-quality application writing and reporting.

• Design and grow a regular giving programme that converts members, retreatants and supporters into ongoing monthly donors.

• Develop a structured legacy and Gifts in Wills programme that normalises legacy giving across PVUK’s communications and supports those who wish to leave a Gift in their Will.

• Develop partnerships with values-aligned organisations and networks where these support both income generation and the wider reach of PVUK’s work, in close consultation with monastics and trustees.

Operations, systems and budget ownership

• Own the operational mechanics of fundraising for PVUK, including the choice, configuration and ongoing management of databases, donor management systems, online giving platforms, and integration with communications tools.

• Manage the fundraising budget, including a discretionary supplementary budget for consultancy, training, materials creation, contracted support and light administrative resource, deployed at the Director’s judgement to develop the function effectively.

• Maintain accurate, GDPR-compliant supporter records and ensure sound data practices throughout the fundraising operation.

• Provide accurate financial reporting on fundraising performance, working with PVUK’s finance function and external accountants as required.

• Make the case for additional resourcing where evidence of need supports it, including the possible recruitment of a Fundraising Officer in due course.

Communications and storytelling

• Lead the development of compelling fundraising narratives that authentically convey the work of PVUK and the Being Peace Centre to multiple audiences, including major donors, institutional funders, individual supporters and the wider public.

• Work closely with the PVUK Communications team on the integration of fundraising communications with the wider communications strategy.

• Commission and oversee the production of fundraising materials, including written content, graphic design, video and digital assets, drawing on contracted specialists where appropriate.

• Ensure that all fundraising messaging about the Being Peace Practice Centre is agreed with the Centre Director before publication.

Working partnerships across PVUK

• Work in close partnership with the Centre Director on all matters relating to Being Peace, with agreed ways of working on messaging, external representation, and any programming commitments made to funders.

• Work with the Lead Trustee for Fundraising as primary day-to-day point of contact at board level, supporting the Lead Trustee to hold strategic oversight of fundraising on behalf of the Board.

• Work with colleagues across PVUK’s communications, dharma programming, sangha-building and partnership functions, with these working relationships developing naturally in the first months of the role.

• Draw on external advisors and specialists as needed for support and assurance, both in technical fundraising disciplines and in sector-specific knowledge.

• Engage volunteer capacity from within the community where this can valuably supplement the fundraising operation.

The Role
Policy Development Lead
We are looking for a Policy Development Lead to provide strategic leadership, coordination and expertise in proactive policy development across NDCS. This exciting new role will help us think beyond immediate policy activity, identify where system change is needed, and develop longer-term policy positions that are informed by evidence, specialist insight, lived experience and external practice.
The role will initially focus on Education, while retaining the flexibility to support wider policy development across areas such as early years, social care, health, benefits, sign language and other emerging priorities. Working closely with Platform Leads, Policy and Nation Leads, and colleagues across the organisation, you will help ensure NDCS develops strong, evidence-based policy positions that create meaningful change for deaf children and their families.
What you'll do

• Lead and coordinate proactive policy development activity across NDCS, identifying opportunities for deeper policy thinking and systems change.
• Apply systems thinking to identify complex challenges, explore interdependencies and develop practical solutions
• Identify emerging trends, risks and opportunities, using systems thinking and horizon-scanning approaches to inform future organisational priorities.
• Translate complex evidence, research and lived experience into clear recommendations that support organisational decision-making and influence.
• Influence senior leaders and key stakeholders by providing strategic policy advice, insight and recommendations.
• Lead and coordinate policy development activity across multiple teams, ensuring expertise, insight and activity are aligned.
• Build productive relationships with external researchers, policy networks and sector experts to bring innovative thinking into NDCS.
• Identify cross-cutting themes and opportunities for change by bringing together insight from local, regional and national sources.
• Facilitate strategic conversations that help colleagues explore complex issues, understand system interdependencies and develop long-term solutions.
• Champion a proactive, evidence-informed approach to policy development across the organisation.

What you'll need

• Significant experience in policy analysis, development or strategy within a complex organisation, sector or policy environment.
• Proven ability to translate complex evidence, research and lived experience into recommendations that drive organisational action and influence.
• Experience influencing senior decision-makers and shaping organisational, sector-wide or public policy direction.
• A track record of leading and coordinating complex work across multiple teams, functions or stakeholders.
• Excellent communication skills, including the ability to produce high-quality briefings, policy positions and strategic recommendations.
• Experience bringing together evidence and insight from multiple sources to identify emerging issues, trends and opportunities for change.
• Strong systems-thinking skills and experience developing long-term solutions to complex challenges.
• The ability to lead through collaboration, credibility and specialist expertise, building alignment across diverse teams and stakeholders.
• Strong understanding of the policy, practice and systemic issues affecting deaf children and families, and the ability to apply this knowledge to strategic policy development.
• Strong digital skills and a sound understanding of agile values & principles.
• Acriminal record check / DBS disclosure (if offered the position).

 

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.

To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.

Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements for the role.

The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

About the role:

The Fundraising Manager will play a key role in securing sustainable income to enable Amber to achieve its mission. Working closely with the CEO, you will develop and deliver fundraising across a diverse range of income streams, building strong relationships with funders, supporters and partners.

As Amber's sole fundraising professional, you will lead all aspects of income generation, building on established income streams such as trusts and foundations, community fundraising, individual giving and events, while developing income streams that are at an earlier stage, including legacy giving and corporate sponsorship. You will work closely with the CEO and colleagues across the organisation.

This is a varied and rewarding role that combines strategic planning with hands-on fundraising, offering the opportunity to make a direct impact on the lives of blind and partially sighted children through music.

Main duties and responsibilities:

- Planning and Monitoring

- Trusts and Foundations

- Community Fundraising

- Corporate Sponsorship

- Individual Giving

- Events and Campaigns

We are looking for three Benefits & Income Maximisation Advisers to join our newly created Income Maximisation team. These vacancies are an opportunity to make a meaningful difference by supporting RBL beneficiaries facing financial hardship, helping them access the benefits, grants and financial assistance they are entitled to.

This role will see you provide high quality telephone and digital advice and guidance, empowering our beneficiaries to maximise their income, planning and manage budgets, and make informed decisions about their future.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As a Benefits & Income Maximisation Adviser, you will manage a varied caseload, providing expert advice across the full range of welfare benefits and financial support available. You will work closely with beneficiaries to identify opportunities to increase income, reduce financial pressures and access additional sources of assistance. You will stay informed about changes to welfare legislation, benefit systems and financial support schemes, ensuring your advice remains accurate, relevant and impactful.

Reporting to our new Income Maximisation Manager, key responsibilities will include:

- Provide comprehensive welfare benefits advice and support to beneficiaries experiencing financial difficulties
- Complete benefit entitlement checks and calculations, identifying opportunities to maximise income
- Advise on available grants, discretionary support and financial assistance from government bodies, local authorities, energy providers and charitable organisations
- Support beneficiaries with benefit applications, form completion and signposting to appropriate services
- Produce detailed written advice and maintain accurate case records using case management systems
- Carry out budgeting and income maximisation assessments
- Build and maintain effective relationships with internal RBL support services, partner agencies, charities and statutory organisations

You will have proven experience of providing welfare benefits advice and have an in depth knowledge of the UK benefits system, including experience in conducting benefits checks, calculations and budgeting assessments. You will have excellent communication skills, a client focused approach and the ability to build trust with people facing challenging circumstances.

These are truly rewarding opportunities where you can use your expertise to help people navigate financial challenges and improve their quality of life. You will join a supportive and collaborative UK wide, Benefits, Debt and Money Advice Service that is committed to delivering exceptional advice and making a genuine difference every day.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for team meetings and training).

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates: virtual interviews week commencing 12th October

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.

Position: Breathing Space Coordinator, Wales
Hours: 21 hours per week
Contract: Fixed term until March 2029
Location: Home-based in Wales
Salary: £26,912 per annum FTE, (£16,147 per annum actual for 21 hours per week) plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,912 per annum FTE (£16,147 actual), increasing to £28,594 per annum FTE (£17,156 actual) after 6 months service and satisfactory performance and to £30,276 per annum FTE (£18,166 actual) after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This part-time, fixed-term role (21 hours per week) will coordinate our Breathing Space project in Wales until March 2029. The project enables unpaid carers supporting people with MS and other neurological conditions to take short breaks.

We are seeking an enthusiastic, experienced Project Coordinator who enjoys delivering fixed-term funded projects, working directly with the people we support and our volunteers. Excellent communication skills and a proven ability to achieve project objectives are essential.

You will work closely with unpaid carers, people affected by MS and other neurological conditions, key external partners, the Service and Support Team, the Director for Wales and teams across the MS Society. Focused on outcomes and tangible results, you will build strong stakeholder partnerships and represent the MS Society at meetings and events promoting the project to unpaid carers.

The role can be based anywhere in Wales, but regular travel across Wales is expected.

Welsh language skills are desirable

Closing date for applications: 9:00 on Monday 28th September 2026.
Anticipated interview date: 6th & 7th October.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.