381 Executive support and communications lead jobs

The Engagement Events Manager plans and delivers cultivation and stewardship events that meet and exceed our engagement objectives. Sitting within the Philanthropy team, the Engagement Events Manager builds strong working relationships with colleagues across Fundraising and the Trust to deliver successful and inspiring events. The role is responsible for delivering and managing a variety of events, from webinars and receptions to dinners and VIP tours for our high value fundraising team, including major and principal donors, trusts and foundation and corporate partners. Work alongside the Head of Philanthropy to develop and deliver the high value events strategy. 

Key Responsibilities

•  Lead on the inception, development, project management and end-to-end delivery of a portfolio of bespoke events for our charities. The events programme will maximise donor cultivation and stewardship opportunities. Including, but not limited to: dinners, receptions, round table discussions, lectures, VIP tours and online events. 
• Prepare and maintain a project plan for each event, and manage multiple, competing deadlines whilst maintaining a high level of attention to detail. 
• Manage budgets, milestones and KPIs to monitor and respond to performance. • Provide regular event status updates to the senior and fundraising stakeholders, and to flag risks and proposed solutions well in advance. 
• Grow and enhance our cultivation and stewardship events fundraising programme and deliver an excellent portfolio of activity based on audience insight and feedback. 
• Prepare and deliver event briefings for assigned events, providing briefings for internal and external stakeholders, including board members, trustees and VIPs. 
• Lead project group meetings for events, with both internal and external stakeholders. 
•  Respond to enquiries from staff, patients, donors, potential donors and suppliers. 
• Advocate best practice across the team by preparing meeting materials and following up with comprehensive minutes to ensure good communication. 
• Develop and maintain excellent relationships with internal colleagues and external stakeholders to ensure effective collaboration during the event process, including personal assistants and external suppliers. 
• Measure the impact of all assigned events through evaluation and strategic follow-up activity, keeping templates up to date and fit for purpose. 
• Contribute to the wider fundraising team, taking a proactive approach to working in a high performing and collaborative team. 
• Supervise staff and volunteers at events. 
• Work in a hot desk environment, at least two days per week of meaningful time in the Foundation’s office, plus time within a hospital or other sites as required. 
• Create policies and templates regarding events at all levels and audiences. 
• Be the Engagement Events subject matter expert to advise fundraisers and the wider team on how to deliver impact through events and align individual events to the overarching events strategy. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, abilities, and attributes: 

• Excellent verbal and written communication skills. 
• Ability to plan and deliver projects within budgets and on time with attention to detail. • Computer literate (i.e. Word, Outlook, Excel). 
• Flexible approach and willingness to attend some commitments outside of regular hours. 
• Team player attitude with a willingness to step in to support others where needed. 
• Confidence working with senior stakeholders and VIPs. 

Knowledge, experience, and qualifications: 

• Experience of delivering successful event/project management in a fundraising environment, including planning and delivering a portfolio of events/projects to meet targets and within budget. 
• Proven track record of building and maintaining relationships with a variety of stakeholders from diverse backgrounds. 
• Knowledge of digital events tools such as webinars and/or online community platforms.
• Knowledge of a Fundraising database (e.g. Raiser’s Edge or Salesforce). 
• Knowledge of fundraising regulation (e.g. Fundraising code of conduct and GDPR).
• Understanding of NHS Charities or healthcare fundraising. 

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Closing date: 11.59pm Sunday 4 October 2026

About Us

Roots HR is a dynamic and growing HR consultancy specialising in providing tailored, pragmatic human resources solutions to social sector employers, including charities. We believe in the power of HR to transform the social sector, and we are looking for an experienced HR Consultant to join our small but dedicated team.

We are founded on the belief that social sector organisations of all sizes should have access to high quality, practical and affordable human resources services. We recognise the challenges for such organisations and develop our services to meet the needs of the social sector, in terms of culture, risk and scale. We deliver those services on a more than profit basis to meet our social purpose.

Our market leading COMPLY service is in high demand, and we are now seeking to grow our team with the appointment of an HR Consultant who will provide comprehensive and pragmatic HR advice, documentation, and compliance support to clients by phone, Teams / Zoom and email.

Position Overview

As an HR Consultant at Roots HR, you will have the opportunity to work closely with a diverse client base, helping them navigate HR challenges and implement best practices. You will provide expert guidance in areas such as employee relations, compliance, HR strategy, and more. This role is perfect for someone who thrives in a collaborative, client-focused environment and wants to make a significant impact on our clients' success.

We need an experienced practitioner who has operated in a consultancy environment or has built their career in a well-structured environment and is now looking to take their first step into consultancy. You will need a high level of initiative and the confidence and flexibility to meet the demands of an external client base, together with the drive and enthusiasm to work autonomously.

The successful candidate will, along with other essential criteria:

• Be qualified to Chartered MCIPD level or as a minimum hold a level 7 qualifcation in HR
• Have extensive experience of delivering robust generalist HR advice and guidance, including advising and coaching line managers and advising to a successful conclusion on a broad range of complex employee relations issues
• Social sector experience or exposure, gained through employment, volunteering or governance role(s) with extensive and broad operational delivery of robust generalist HR advice and guidance
• Have excellent communication skills and be extremely skilled in influencing at all levels
• Have excellent written skills, able to produce high-quality reports and other documentation
• Be passionate about human resources and committed to updating their knowledge on a frequent basis.

In return for your skills and commitment we can offer you:

• A wide range of interesting and demanding work in a sector where HR effectiveness impacts on the life of the community
• A friendly, team-oriented, supportive and trusting work environment
• Coaching and support in consultancy skills and practices
• Partnering internally with experienced and supportive colleagues.

To apply: Submit your CV and cover letter using our online system by no later than 11.59pm on Sunday 4 October 2026.

Roots HR CIC is an equal opportunities employer welcoming application from all sections of the community. Continued eligibility to work in the UK is required.

Strictly no contact from agencies please.

REF-230 757

AKF(UK) JOB DESCRIPTION

1. JOB TITLE

Facilities and Operations Manager

2. REPORTING RELATIONSHIPS

JOB TITLE

FOR

2.1 REPORTS DIRECTLY TO

Head of Kings Cross Properties

Strategic direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.

2.2 REPORTS INDIRECTLY TO

AKF(UK) Property Committee

Reporting on financial results, compliance, company law, charities legislation.

2.3 DIRECT REPORTS

Facilities and Maintenance Assistant Manager

Facilities and Maintenance Officer x 3

Strategic & Operational direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.

3. JOB PURPOSE

In the heart of London’s Knowledge Quarter, the Aga Khan Centre (AKC) is a place for education, knowledge, cultural exchange and insight into Muslim Civilisations and is home to three organisations founded by His Highness the Aga Khan, The Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilisations (AKU-ISMC) and the Aga Khan Foundation United Kingdom (AKF(UK)).

This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.

1. Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.

The Facilities and Operations Manager will be a natural people person who leads with warmth, fairness and consistency, builds strong relationships across the team and the wider building, and is confident in managing day-to-day people situations with empathy, sound judgment and a balanced approach.

This is an office-based role, Monday to Friday, 8 hours per day (including a 1-hour unpaid break), to be worked flexibly within the hours of 8am and 6pm. Whilst weekend work is rare, there may be occasional requirements to attend site outside of normal working hours. The postholder will also be required to be on call for out of hours emergencies.

4.  KEY RESPONSIBILITIES

4.1 AKC Building Operations

· Oversee and manage the teams responsible for the reception, security and cleaning.

· To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.

· To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.

· To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.

· To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.

· To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.

· To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks.

· To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available.

· To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.

· To maintain and review equipment asset registers and update accordingly.

· Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.

· To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.

· Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.

· To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.

· Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.

· Support the relationships with the tenants of the AKC retail units.

· Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.

· Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC

· Liaise with other building managers on the KX Estate and maintain good neighbourly relations.

· Respond to emergency situations or other urgent issues involving AKC.

4.2 AKC Building Administration

· To prepare an annual operational plan and budget for the AKC building management team.

· To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.

· To lead any supplier procurement processes related to building management.

· Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.

· To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.

· To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.

· Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.

· To own the AKC building management risk register ensuring that it is up to date at all times.

· To attend the AKF(UK) Property Committee meetings

· Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.

· To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan

4.3 AKC Events

· To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.

· To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.

4.4 People Management

· Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.

· Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.

· Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.

· Identify staff with potential for advancement and, as part of succession planning, contribute to their development.

· Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.

Carry out any other duties as assigned by the Head of Kings Cross Properties.

5. QUALIFICATIONS, EXPERIENCE, SKILLS, KNOWLEDGE, ATTRIBUTES & BEHAVIOURS

5.1 Qualifications

· A degree in Facilities Management or similar qualification would be an advantage.

5.2 Experience

· Experience of staff management

· Experience of managing third-party contractors

· Experience in managing complex mechanical, electrical and plumbing systems

· Experience of managing planned preventative maintenance for hard and soft services

· Experience of working in a complex, multi-stakeholder environment

· Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.

· Experience of identifying trends and developing/implementing management reports.

· Experience in a similar field e.g. school, university or charity.

5.3 Skills

· Good interpersonal, customer care and liaison with a wide range of stakeholders

· Ability to explain technical issues to non-technical personnel.

· Ability to work both strategically and operationally.

· Ability to successfully manage time, plans and other related tasks.

· Ability to continuously meet targets and surpass expectations.

· Ability to lead, inspire and motivate a team to meet objectives.

· Excellent written and verbal communication skills in English.

· Good presentation skills.

· Excellent communication skills and able to communicate with internal and external customers.

· Commercially aware with good negotiating skills.

· Excellent client facing skills with the confidence to deal with people at all levels.

· Capable of working independently and collaboratively as part of a wider team.

· Good numeracy and presentation skills.

· Self-motivated, action-focused and with a proactive approach.

· Ability to always maintain a professional appearance and approach.

· Proven ability to deal with change.

5.4 Knowledge

· Knowledge of statutory legislation (Pressure Systems Safety Regs, HSG 274 Parts 1, 2, 3, 17th Edition Electrical Regs, LOLER, Working at Height Regs, etc.) and capable of verifying certification relating to the relevant statutory legislation.

· Thorough understanding of building systems (HVAC, electrical, plumbing, fire safety).

· Working knowledge of a CAFM system (Concept Evolution, TABS FM etc.)

· A good working knowledge of Microsoft Word, Project, Excel and PowerPoint.

· Awareness of sustainability and energy efficiency practices

5.5 Attributes

· Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect.

· Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age

· Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.

5.6 Behaviours

· Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others.

· Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.

· Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; optimises the culture of volunteerism and respect for others and is dedicated to AKF’s purpose and fulfilling the mission.

· Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.

· Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities to enable self-reliance and achievement of full potential; gives and receives timely balanced feedback.

· Acknowledges creativity; adapts established methods for new uses; is focused on improving systems and processes; open to change; analyses, synthesises and challenges conventional thinking.

· Enterprising attitude that is quick to search out alternative solutions to needs or problems; creates and participates in communities of practice to establish networks of problem solving and organisational learning.

· Drives commitment to delivering high quality results with cost-effective use of resources; sets appropriate deliverables and uses innovative working methods to develop capacity, capability and a sustainable environment; has a clear vision of outcome and communicates this to inspire resources.

6. KEY RELATIONSHIPS

Internal Relationships

· AKC Events

· AKC IT

· AKC Gallery

· IIS

· AKU-ISMC

External Relationships

· Suppliers

· Kings Cross Estate

We’re delighted to be recruiting a full-time Senior Programme Officer to join GoodWork in November 2026. You’ll be a senior member of our growing programmes team, working to manage the delivery of high-quality employability programmes.

GoodWork is a youth employment and social mobility charity, creating fairer opportunities for young people from lower socioeconomic backgrounds. Founded in 2022, we’re a fast-growing organisation with real impact and big ambitions to drive systemic change for the community we serve.

Key Info

• Full time, 37.5 hours per week.
• Starting in November 2026, with some flexibility depending on candidate notice periods.
• Salary: £35,880 with 4% employer pension contribution.
• Hybrid (London), 3 days a week in-person with the team at GoodWork HQ, Warren Street.
• 25 days holiday per year, plus Bank Holidays and additional leave during our annual Winter Break between Christmas and New Year.
• Appointment is subject to Enhanced DBS Check. GoodWork operates in line with safe recruitment practices and adherence to our Safeguarding Policy is essential.
• We are unable to sponsor visas; applicants must have the right to work in the UK.

About the role

We’re looking for a Senior Programme Officer to join our team, taking ownership of programme delivery while also building the systems and structures that help our programmes grow. You’ll join as a senior member of our programmes team, taking a leadership role across our programme design and delivery, as well as contributing to the strategic direction of our work with young people. You’ll report to our Programme Manager.

This role will involve:

Programme Management

• You’ll take ownership of end-to-end delivery across multiple programmes, managing recruitment, onboarding and logistics.
• You’ll independently scope, plan and deliver programmes, setting clear milestones and flagging early where timelines or expectations need to shift.
• You’ll recruit, onboard and manage volunteers, ensuring we deliver a great volunteer experience and maximising impact for our young people.
• You’ll work with our Programme Manager to scope and deliver strategic projects across the programmes team, using data, feedback and learning to improve our programmes over time and looking for opportunities to strengthen our systems, processes and quality.

Programme Delivery

• You’ll provide 1:1 support to young people, checking in on their progress and goals, and offering advice, support and accountability throughout their journey.
• You’ll design and deliver training for young people, alongside information sessions and training for our corporate partners and volunteers. This will include taking ownership of specific content areas, and supporting more junior team members to build confidence and consistency in facilitation.
• You’ll uphold a rigorous approach to safeguarding, making sure the welfare of the young people we support is prioritised throughout our work.

Stakeholder Engagement

• You’ll lead stakeholder engagement at all levels, from scheduling volunteering days with corporate partners, to checking in with employer partners on how young people are progressing in their roles.
• You’ll support youth engagement and outreach activity where needed.

Team Contribution and Leadership

• You’ll line manage up to two members of the programmes team, holding regular check-ins, providing feedback, and supporting their goal-setting, development and retention.
• You’ll develop others through mentorship, guidance and feedback, particularly in areas where you have stronger knowledge or experience.
• You’ll support hiring, onboarding and training as the team grows.
• You’ll help shape the organisation for the future, sharing feedback and ideas, and researching, proposing and testing new approaches that support team and organisational learning.

What we're looking for

We’re especially interested in candidates with demonstrable experience owning programme delivery and managing others, alongside strengths in areas like curriculum development, volunteer management, or monitoring and evaluation. You don’t need to have worked in youth employment or the charity sector before, but a commitment to our mission and good understanding of the barriers to work faced by young people from low-income backgrounds is essential.

This is an experienced hire role, and we’re looking for someone with solid professional experience, including some prior experience managing or mentoring others, who can apply sound judgement and hold real ownership in a fast-moving environment. You don’t need to have a degree.

Programme ownership and delivery.

• You have a track record of independently planning and delivering a programme or project end-to-end, setting your own milestones and adapting when timelines or expectations shift.
• You’re comfortable managing multiple priorities at once, and delivering to a high standard in a fast-paced environment.

Line management and development of others.

• You’ve supported someone else’s development directly - through formal line management or informal mentoring - holding check-ins, giving constructive feedback, and helping them grow.
• You’re someone others can turn to when they need guidance, particularly in areas where you have stronger knowledge or experience.

Strategic thinking and problem solving.

• You can think creatively, spot where a system, process or piece of delivery isn’t working, and take the initiative to improve it.
• You respond positively when things don’t go to plan, and can manage both the day-to-day detail and the bigger picture.

Communication and facilitation.

• You have excellent written and verbal communication skills, with good attention to detail.
• You’re confident facilitating workshops and delivering training yourself, and able to help less experienced colleagues build their own confidence in the room.

Relationship building.

• You’re comfortable building relationships with a wide range of people, including partners and volunteers, and representing the organisation in a warm and professional way.
• You’re able to build trusting relationships with young people. You approach others with empathy, warmth and good judgement.

Resilience and a growth mindset.

• You can operate well in uncertainty, learn as you go, and stay motivated through challenges. Adaptability and perseverance are crucial to the success of the young people on our programme, and it’s important that our team models these behaviours too.

We work with a diverse group of young people from underserved communities. We encourage applications from candidates from minoritised ethnic backgrounds, and those who have lived experience relevant to our programme - particularly non-graduates and those from lower socioeconomic backgrounds.

How we work 

We’re a small but fast-growing team. You’ll join our staff team (and office dog, Annie) working day-to-day in the business, but will also engage with young people, our funders and partners, our Board, and many of the amazing volunteers who help us deliver our programme.

We use Slack, Notion and Claude day-to-day to keep in touch and support our work across the team. Our team works together in-person at least three days a week at GoodWork HQ, our beautiful space on Warren Street in central London where we host events, deliver training and work with our community.

You’ll need to be able to attend occasional in-person events, including possible evening sessions for which time off in lieu will be given. You should also expect to attend regular in-person meetings with our London-based partners.

Life at GoodWork

Making GoodWork a great place to work is hugely important to us, and as a small charity we’re continuously working to improve our offer. For now, our team benefits from:

• Personal training budget to invest as you’d like, as well as access to more in-person and online training through our membership of London Youth and the Charity Learning Consortium
• Access to individual coaching to support professional development with qualified coaches, through our corporate partners
• Quarterly official team socials and ad hoc team social activities, recent highlights have included a team Iftar, pottery painting, a Monopoly Deal and Pizza Night and team crafting lunchtime
• Access to our Employee Assistance Programme with Health Assured
• Enhanced Maternity and Shared Parental Leave, after a year’s service
• A dog-friendly office 🐶
• The option to work up to two weeks a year ‘super remote’ (from anywhere)
• A values and mission driven team (find out more about our values on our website) and the opportunity to be part of shaping a rapidly growing organisation

Application process

1. Apply by 9am on Monday 21 September 2026. You’ll need to submit a CV of no more than two pages and answer the following questions* in no more than 1,700 characters (about 250 words) each.
   1. Why are you a good fit for this role? Please tell us about your relevant personal and/or professional experience.
   2. Why do you want to work for GoodWork?

2. Shortlisted candidates will be invited to a 40 minute online interview with Zoë, Programme Manager, and Sajni, Partnerships and Development Manager, between 28-29 September.

3. The final stage will involve a task and in-person interview with Felicity, CEO, and Zoë at our offices on 12 October. If you get to this stage, you’ll be reimbursed for your time.

4. An offer will be made subject to referencing and satisfactory completion of an Enhanced DBS check. The successful candidate will start as soon as possible - ideally in mid-November - dependent on any notice periods in their existing role.

If you require adjustments to this process, please let us know by emailing us as soon as possible.

*Please note: answers that have obviously been AI generated, with little personalisation to relevant skills, experience and motivations, will be immediately screened out. You’re welcome to use AI to support your application, but we want to hear your answers in your voice.

Head of Earned, Shared and Paid Digital (2666)

• Location: Oxford UK/ (with the ability to work from home under Oxfam GB's hybrid working arrangements)
• Workplace Type: Hybrid
• Hours: 36 hours per week
• Salary: £49,601 with a discretionary range up to £56,518 depending on experience
• Job Family: Communications
• Division: CEO Office
• Grade: B
• Job Type: Open ended
• Closing Date: 30 September 2026
• Country: United Kingdom

Oxfam is a global movement of people working together to end the injustice of poverty.

The Role:

As Oxfam's Head of Earned, Shared and Paid Digital, you will work collaboratively across teams to shape the strategic direction for how Oxfam earns attention, engages audiences, and grows its reach across organic social, paid digital and channels beyond our own. Together, you'll ensure that this engagement translates into income, influence and long-term support for our mission.

You will lead and empower our organic social and paid digital teams, holding oversight of day-to-day activity while focusing on elevating and optimising our channel, platform, targeting and digital marketing strategies. You will support your teams to deliver brilliantly by setting a clear creative direction, providing strong editorial and brand stewardship, and embedding a data-led approach to performance and learning. You'll create the space, confidence and connections that enable teams to think beyond individual channels and deliver integrated, audience-focused work.

Working closely with the Head of Digital and Head of Owned Digital, you will help shape Oxfam's wider digital strategy and strengthen our impact across the organisation. By building strong relationships with colleagues and stakeholders, you will bring audience insight into campaigning, fundraising and public engagement activity, ensuring digital expertise informs decision-making and positioning the team as a trusted strategic partner.

If you have any questions about the role, we'd love to hear from you.Please e-mail us at , making sure you include the job title and reference number of the role you're asking about.Please be aware we are unable to accept CVs or applications via e-mail.To apply, please use the "apply now" button on the right hand side of this advertisement.

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also have:

• Experience of managing a multi-disciplinary team and the performance of others
• Lived experience (s) or evidence of learning/taking action on anti-racism and inequalities.
• Strong knowledge of digital platforms, marketing technologies and industry trends.
• A proven track record of growing income, influence and audience engagement through digital channels, ideally within the charity, campaigning or wider social impact sector.
• Proven experience of crisis and reputation management within digital channels.
• Proven success in developing audience-led digital strategies and integrated campaigns across earned, shared and paid channels that deliver measurable impact.
• Excellent stakeholder management skills, experienced in proactive collaboration across organisations.
• Outstanding communication skills, with the ability to engage, inspire and influence a wide range of audiences.
• A strong commitment to Oxfam's values.

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.

You can read more about all Oxfam has to offer

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the .In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

is a member of of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.