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Hours: 37.5 hours per week
Location: London, UK (Hybrid – 50% office attendance)
Summary Purpose - what you will be achieving:
The Policy Directorate brings together the Academy’s policy, analysis and external affairs functions to address major science and health policy issues in the UK and internationally. The Directorate works as a single, coordinated team, focusing resources on priority areas, applying strategic approaches, generating high‑quality evidence and insights, and engaging effectively with government, stakeholders and partners to inform decision‑making and influence policy.
You will work in the Academy’s new Analysis Function, which ensures that policy development, external engagement, and rapid response work are consistently underpinned by high‑quality analytical insight. Reporting to the Head of Policy Analysis, you will lead activities in a team that spans qualitative and quantitative methods, evidence synthesis, horizon scanning, policy modelling and evaluation.
You will work within the Policy Directorate (including the Policy Development and External Affairs functions) to improve the quality and impact of policy recommendations, and ensure decision-makers can rely on timely, trusted analysis.
About the role - what you will be doing:
1. Provide expert advice and guidance in support of policy analysis
2. Lead the Policy Directorate’s ‘rapid response’ function
3. Project manage analytical activities
4. Build analytical partnerships and external credibility
Requirements
Essential
Desirable
Benefits
We provide our staff with a comprehensive benefits package outlined as follows:
Competitive rewards
Work-life Balance
Wellbeing and Development
Additional Benefits
For more information and to apply, please visit our careers portal.
Closing date: 9:00am on Monday 6 July 2026.
Interviews will likely be held w/c 20 July 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Affinity Trust is a national charity dedicated to supporting people with learning disabilities to live fulfilling lives. We are looking for an exceptional governance professional to join our senior leadership team as our new Head of Governance and Risk.
Reporting directly to the Chief Executive, this is a high‑impact role at the heart of our organisation. You will lead governance and assurance, act as Company Secretary, oversee corporate risk and business continuity, and advise the Board and Executive Team.
As a trusted strategic partner, you will help ensure we meet our statutory and regulatory obligations, strengthen decision-making, and uphold our values.
You will be responsible for:
This standalone role requires significant expertise, confidence and integrity. You will bring strong knowledge of charity and company law, excellent Board-level communication skills, and the ability to balance strategic insight with hands‑on delivery.
If you are a values-driven professional who wants to make a real difference, we would love to hear from you.
Key Priorities for the First 12 Months
What We’re Looking For
We are seeking a highly capable governance professional who brings:
You don’t need to have worked in a large team — this role is well-suited to someone who thrives in a standalone, high-responsibility position.
Please note, all roles are subject to a Disclosure and Barring Service (DBS) check, at the relevant level for the position. This check will be paid for by us.
The client requests no contact from agencies or media sales.
Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.
Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.
About the role
This is a key role to help drive RFUK’s income generation and donor engagement. As Fundraising Coordinator, you will play a key role in the delivery of RFUK’s fundraising strategy to sustain and broaden the organisation’s scale and impact.
Reporting to the Head of External Relations and part of the Fundraising and Communications team, you will lead a range of activities and be responsible for developing and cultivating partnerships with trusts and foundations, ethical corporates, and supporters.
Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.
All our work is delivered in close partnership with Indigenous and grassroots organisations in rainforest countries who are at the heart of what we do. We have a growing team of 30 staff members who are mainly based at our London office in the UK, in France or in DRC.
About you
You are an organised, self-starter and experienced fundraising professional with a proven track record of managing a diverse fundraising pipeline from identification and cultivation through to securing donations and successful stewardship.
You have confidence engaging with foundations, corporates, and individuals, and are excited to build long-term relationships with diverse stakeholders. You are eager and ready to use digital tools to streamline processes and maximise long-term donor engagement and support.
You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.
Above all, if you’re passionate about social and environmental justice and ready to help shape RFUK’s future, we’d love to hear from you.
Job description and benefits
Please download the full job description from our website. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.
Location
This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder would be required to work in the office for 2 days per week during their 6-month probation period. This can be reviewed with their Line Manager thereafter.
Application Process
To submit your application, kindly complete the online application form by 9AM, 6 July 2026. Please be aware that the form will be anonymised for review by the panel.
Please note that CVs will not be considered.
We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.
Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion.
Interviews with shortlisted candidates will be held in-person on 13 July 2026. Please let us know in your application if you are available to attend an interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FTWW is looking for a Communications Coordinator! The successful candidate will develop and grow the organisation’s online platform, including sharing information, resources and signposting within FTWW’s pan-Wales virtual peer support community and beyond.
The role is full-time (0.8 FTE considered for the right candidate), home-based within Wales, with occasional travel to events and meetings, so a driving licence and access to a car would be an advantage. We work flexibly, but core working hours are between 10am-4pm, and the successful candidate will be expected to work some evening and weekends, as required.
We are a small but mighty charity where no two days are the same. You may be involved in promoting a focus group to our members one day and meeting with a journalist the next. We currently have over 100 registered volunteers and over 2000 members of our online community, and you will work closely with our Volunteer & Community Coordinator to ensure that our members are at the heart of what we do.
The ability to speak Welsh, or a willingness to learn, is desirable.
Successful applicants will need to complete a basic DBS check and provide references before any offer of employment is made.
As a Disabled People’s Organisation, we recognise that AI can be a helpful tool for structuring written applications. We ask that, if you choose to use AI, your application remains an accurate and authentic reflection of your own experiences, skills, perspectives, and voice.
For more information, including accessible formats, please see the attached document.
Interviews will be held via Microsoft Teams, in the week commencing 6th July.
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Mae FTWW yn chwilio am Gydlynydd Cyfathrebu! Bydd yr ymgeisydd llwyddiannus yn datblygu ac yn tyfu platfform ar-lein y sefydliad, gan gynnwys rhannu gwybodaeth, adnoddau, a chyfeirio, o fewn cymuned rithwir FTWW sy’n darparu cefnogaeth gan gymheiriaid i bobl ym mhob cwr o Gymru a thu hwnt.
Mae hon yn swydd amser llawn (ystyrir 0.8 FTE ar gyfer yr ymgeisydd iawn), wedi’i lleoli gartref yng Nghymru, â theithio achlysurol i ddigwyddiadau a chyfarfodydd, felly byddai trwydded yrru a mynediad at gar yn fanteisiol. Rydym yn gweithio’n hyblyg, ond yr oriau gwaith craidd yw rhwng 10am a 4pm, a disgwylir i’r ymgeisydd llwyddiannus weithio ambell gyda’r nos a phenwythnos, yn ôl y galw.
Rydym yn elusen fach ond pwerus lle mae pob diwrnod yn wahanol. Gallech fod yn ymwneud â hyrwyddo grŵp ffocws i’n haelodau un diwrnod ac yn cyfarfod newyddiadurwr y diwrnod canlynol. Ar hyn o bryd mae gennym dros 100 o wirfoddolwyr cofrestredig ac mae gan ein cymuned ar-lein dros 2000 o aelodau. Byddwch yn gweithio mewn cysylltiad agos â’n Cydlynydd Gwirfoddolwyr a Chymunedau er mwyn sicrhau bod ein haelodau wrth graidd yr hyn rydym yn ei wneud.
Mae’r gallu i siarad Cymraeg, neu barodrwydd i ddysgu, yn ddymunol.
Bydd angen i’r ymgeisydd llwyddiannus gwblhau gwiriad DBS sylfaenol a darparu geirdaon cyn y byddwn yn cynnig swydd iddo.
Fel Sefydliad Pobl Anabl, rydym yn cydnabod y gall deallusrwydd artiffisial (AI) fod yn ddefnyddiol er mwyn strwythuro ceisiadau ysgrifenedig. Os ydych yn dewis defnyddio AI, gofynnwn i chi sicrhau bod eich cais yn parhau’n adlewyrchiad cywir a dilys o’ch profiadau, sgiliau, persbectifau a’ch llais chi eich hun.
I gael rhagor o wybodaeth, gan gynnwys fformatau hygyrch, gweler y ddogfen ynghlwm.
Cynhelir cyfweliadau drwy Microsoft Teams, yn ystod yr wythnos yn dechrau ar 6 Gorffennaf.
To apply, please answer the questions listed, submit a CV of no more than two pages, and a cover letter of no more than 1000 words, explaining how you meet each aspect of the person specification for the role, with examples, as well as how you would approach delivering accessible, impactful communications that amplify the voices of women and disabled people.
Er mwyn gwneud cais, atebwch y cwestiynau isod, cyflwynwch CV sy’n ddim mwy na dwy dudalen, a llythyr eglurhaol o ddim mwy na 1000 o eiriau, yn egluro sut rydych yn bodloni pob agwedd ar fanyleb y person ar gyfer y rôl, gydag enghreifftiau, yn ogystal â sut y byddech yn mynd ati i ddarparu deunydd cyfathrebu hygyrch ac effeithiol sy’n rhoi sylw i leisiau menywod a phobl anabl.
Our mission is to eliminate health inequalities in Wales for women, girls and people registered female at birth.

The client requests no contact from agencies or media sales.
The Sutton Trust delivers a suite of high-impact programmes in partnership with top universities and employers, supporting over 15,000 young people to access competitive courses, apprenticeships, and careers in the UK’s leading professions.
The University Access and Digital (UAD) Programmes Assistant will provide core operational support to the UAD team. The role will support programme set-up, student applications, digital content, events, data processes and student communications across Sutton Trust Online, UK Summer Schools, Teacher Champions and other programme activity. The postholder will support the smooth running of core programme processes, maintain accurate records, support clear communication with students and partners, and provide reliable administrative support to the wider team. The role will suit someone who is highly organised, confident working with data and systems and able to work across several programme areas at once.
The role sits in the University Access and Digital team within the wider Programmes team. The postholder will be line managed by the Senior Programmes Manager: University Access and will work closely with colleagues across University Access and Digital.
Main duties
Events and programme delivery
Assisting in the delivery of online and in person events for students, parents/guardians, and teachers across UAD programmes. This will include organising logistics, providing technical support, tracking attendance, supporting follow up activity and encouraging student engagement.
Supporting Programme Managers to coordinate logistics and student communications for programmes, activities and events delivered online and in person.
Supporting UK Summer Schools delivery, including student communications, partner liaison, logistical planning, student data, safeguarding administration and in-person or residential delivery where required.
Providing cross-programme support where agreed with the line manager and aligned to University Access and Digital priorities.
Student and Stakeholder Communications
Managing student facing inboxes and responding to routine queries from applicants, programme participants, parents/guardians, and teachers.
Triaging more complex queries and escalating safeguarding, complaints or welfare related cases in line with internal processes.
Creating, uploading, updating and quality assuring content on Sutton Trust Online, including checking copy, links, forms and student facing pages.
Supporting the Communications Team to update and develop content on the Trust’s website, marketing materials and newsletters.
Liaising with external stakeholders to support logistical and administrative elements of programme delivery.
Applications, administration and data
Supporting applications to programmes and activities including using central data systems, checking applicant information, preparing student lists, supporting eligibility checks and sharing accurate information with internal and external stakeholders
Maintaining accurate application, programme, engagement and communications data on Salesforce and other relevant systems.
Supporting onboarding for new student cohorts including student lists, welcome communications, platform access and follow up with students who have not completed key steps.
Supporting data quality checks, exports, feedback surveys and routine analysis for programme delivery, reporting and evaluation.
Assisting in the design and delivery of administrative processes to support high-quality programme delivery throughout the student lifecycle.
Helping to improve repeatable administrative processes by identifying recurring issues, documenting processes and suggesting practical fixes.
Providing administrative support for internal and external meetings and training days including travel and room booking, taking minutes and logistics.
Person Specification
We welcome applications from individuals who have experience in:
Has enthusiasm for and experience of working with young people from diverse backgrounds
Has a high degree of initiative and the ability to take responsibility for projects with support
Is organised and efficient with the ability to prioritise when working across multiple projects with competing deadlines
Is adaptable and a quick learner
Understands the importance of accurate record keeping and processes
Working within or an understanding of the not-for-profit sector
Excellent verbal and written communication and strong analytical skills
High attention to detail and confidence working with data, spreadsheets and CRM or database systems
Ability to follow processes accurately while also spotting where processes could be improved
We are also looking for an individual who:
Has knowledge and experience of the higher education and/or education sectors
Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
Personable, flexible and discreet; able to fit into a small team
Able to create engaging content in a variety of forms
Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
Contract: Full-time, Permanent
Salary: £30,800-£31,500
Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
A DBS check may be required
Interviews
Applications should reach us by 10am, Tuesday 22nd June, with interviews being held at our London offices on Thursday, 2nd July.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
Are you a confident communicator who enjoys building relationships and creating engaging content for a wide range of channels?
Are you passionate about the power of community organisations to improve lives?
If so, we have an exciting opportunity in our Communications & Engagement directorate, where you'll play a key role in delivering impactful communications focused on our Dormant Assets funding in Northern Ireland.
In addition to National Lottery funding, The National Lottery Community Fund distributes funding through the Dormant Assets scheme. Dormant Assets funding in Northern Ireland supports community organisations to become more sustainable and resilient, strengthening areas such as governance, digital capability and organisational development.
Background on Dormant Assets NI
In addition to being a distributor of National Lottery funding, The National Lottery Community Fund distributes money released for social purpose as laid out in the Dormant Bank and Building Society Accounts Act 2008 and the Dormant Assets Act 2022.
This legislation enables funds from dormant bank accounts and other financial products to be channelled towards good causes in the United Kingdom through an independent body called the Reclaim Fund.
Funds are distributed to The National Lottery Community Fund, which in turn makes them available for good causes in England, Scotland, Wales and Northern Ireland. Each devolved administration issues policy directions on how these funds are to be used.
The policy directions issued by the Department of Finance in September 2019 directed The National Lottery Community Fund to establish Dormant Assets NI to build capacity, resilience and sustainability in the third sector across Northern Ireland.
Responsibilities
Working within the Communications Strategy team, you’ll lead communications activity for Dormant Assets NI. You will focus on raising awareness of the programme, engaging with organisations and sector networks, and sharing learning and impact through a range of channels.
The role combines proactive communications, relationship building, and close working with Policy and Engagement colleagues to support meaningful engagement with the voluntary and community sector. Responsibilities will include:
About you
You are a confident and engaging communicator with strong written and verbal communication skills.
You enjoy building relationships and working with a wide range of people and organisations.
You may already have experience working with, or communicating with, the voluntary, community and social enterprise sector, or be keen to deepen your understanding of the sector and the context in which it operates in Northern Ireland.
You can plan and deliver communications activity using a variety of channels and adapt your approach to suit different audiences.
You are organised and proactive, with strong project management skills and the ability to manage a busy and varied workload.
You are collaborative, approachable and motivated by supporting the work of organisations that contribute to stronger communities.
Interview Details:
Interview Date: 29 June 2026
Format: Virtual
Location: Northern Ireland, Hybrid with office based in Belfast
If you would like an informal conversation about the role specifically, please contact the recruitment team.
For any questions about the recruitment process, please email the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential
Desirable
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Your Mission
The Creative Lead is pivotal in shaping and executing CALM's overarching creative vision. Our mission is to cultivate a culture where everyone understands, and feels willing and able to prevent suicide for themselves and others. So, this role is responsible for ensuring all creative content resonates with our audiences, and impactfully communicates our mission to prevent suicide. By leading creative output across all campaigns, projects, partnerships, and fundraising initiatives, the Creative Lead is central to driving significant attitudinal and behaviour change. You’ll be proactive and hands-on: willing to roll up your sleeves and engage deeply with all aspects of the role. You’ll collaborate closely with the Studio team to maintain brand guardianship and foster creative innovation. This is a unique opportunity for a dedicated and innovative Creative Lead to take our award-winning brand to the next level.
Responsibilities
Brand and creative
Create impactful and effective work that inspires and engages both supported and supporter audiences, helping to normalise suicide prevention and ultimately save lives.
Act as a creative champion, providing creative counsel and working with the Marketing Leadership Team to ensure consistency and resonance, across tone of voice and look and feel.
Act as an integral creative partner in the development and execution of major agency-led campaigns, providing brand guardianship input and CALM-first thinking.
Lead the conceptualisation of new ideas across MarComms activity, translating strategic goals into impactful creative that drives attitudinal and behaviour change.
Manage agency creative approaches, reviewing all ideas against strategic objectives, team resources, and timeliness.
Generate self-initiated ideas for potential CALM campaigns and content.
Ensure all content is created in line with the MarComms measurement framework, applying a test and learn approach to output.
Content
Lead content on agreed projects in collaboration with the Studio team, using expert copywriting skills to deliver high-quality, SEO-optimised copy across a range of formats, including website content, social, reactive statements, and e-mail.
Actively contribute to editorial ideation sessions to drive CALM’s own editorial agenda (informed by organisational mission and vision), contributing to CALM’s overarching editorial strategy.
Brief and edit content to internal and external creators.
Your profile
Competencies
Exceptional creative conceptualisation and strategic thinking skills, with the ability to translate goals into relatable and impactful content.
Exceptional copywriting skills: using creative copy as a vehicle for driving support, income, and service use.
Strong brand guardianship expertise to ensure consistency across all creative output, specifically tone of voice.
Proven ability to act as a creative champion, offering support and counsel to colleagues and partners.
Champions insight, using it as a springboard for creativity, to ensure concepts and content resonate and emotionally connect with our audiences, with impact.
Expertise in content creation, specifically copywriting and delivering SEO-optimised materials across various platforms.
Familiarity with measurement frameworks and a 'test and learn' approach to creative output for continuous improvement.
Experience
Experience in defining and delivering a creative vision for an organisation or major brand.
Demonstrable experience working as an integral partner on major agency-led campaigns, including providing brand and content input.
Proven track record in leading the conceptualisation and execution of new, impactful creative ideas across multi-channel marketing and communications activities.
Experience in delivering long and short-form creative output across various formats, including campaigns, projects, partnerships, and fundraising initiatives.
Proven ability to manage the delivery of inspiring creative projects within defined timelines and budget.
Why work for us?
Reports to: Head of Brand Marketing
Contract: Permanent
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £50-55k per annum
A work environment that values creativity, personal growth and collaboration.
Applications for this role close on Sunday 14th June at midnight.
About us:
We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.
We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.
We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.
Safeguarding:
We are committed to safeguarding children and adults at risk in both physical and digital environments. We expect all staff and volunteers to share this commitment and adhere to our safeguarding policies.
Any appointment is subject to satisfactory references and a DBS check at the appropriate level. Successful candidates will be required to complete mandatory safeguarding training.
To help people end their misery, not their lives.

The client requests no contact from agencies or media sales.
Job Description
Main duties and responsibilities
Manage the DUK project portfolio
Research governance and processes
Support the Director of Research and Development on the following external engagement activities
Support delivery of DUK flagship strategic programmes
DUK has strategic programmes in clinical research access and capacity, care standards and care access, assistive technologies and patient data. Under the oversight of the Director of Research and Development and working closely with the relevant programme team:
Other key responsibilities
APPLYING FOR THIS JOB
Please send us a copy of your CV with a cover letter (max 1 page) that includes the following:
1. Please tell us why you would like to work for Duchenne UK.
2. In the job description, we have highlighted a range of essential experience and skills that we need. Please describe how you have demonstrated these with practical examples.
3. If you think you have other qualities, we have not mentioned but which you think suit this role, please let us know. We want to know some of the things you have done and the experiences you’ve had, and what you think they have taught you.
4. Tell us one thing that really excites you about this role.
Please email your application by 10am on Monday 22nd June 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Support Lead: Partnerships
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support.
You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks.
Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers.
Core Responsibilities
1. Partner Engagement and Onboarding
Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction.
Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented.
Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager.
Support escalations and follow-up actions to maintain a high-quality, responsive partner experience.
Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team.
Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively.
Reporting cadence: Weekly summary and inclusion in monthly CS reporting.
2. Query Resolution and Partner Care
Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score.
Ensure at least 90% of queries receive an initial response within 24 hours.
Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness.
Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively.
Reporting cadence: Weekly dashboard updates and monthly performance reporting.
3. Partner Relationship and Invoice Management
Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner.
Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk.
Monitor and report on invoice corrections, identifying trends and opportunities for process improvement.
Reporting cadence: Monthly
4. Risk Identification, Screening and Escalation
Identify and assess potential financial, operational, or reputational risks arising from partner interactions.
Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes.
Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation.
Contribute to monthly Community Support risk reporting and ongoing team learning.
Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting.
5. Community Support Administration
Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems.
Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes.
Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance.
Reporting cadence: Monthly
6. Community Support Resources and User Journey
Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources.
Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values.
Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience.
Reporting cadence: Quarterly reviews with recommendations for improvement.
7. Growth and Learning Areas (Development Focus)
Take ownership of more complex hosted partners with advanced operational or financial requirements.
Support the development of new Community Support Leads through training, mentoring, and sharing best practice.
Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively.
Reporting cadence: As directed by the Community Support Manager.
You Bring
Experience in operations, client service, or relationship management within HOST.
Strong organisational skills with a focus on accuracy, responsiveness, and care.
Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones.
Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems.
A proactive mindset — curious, calm under pressure, and committed to service excellence.
Key Relationships
Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams.
External: Hosted partners, funders, and service providers.
Performance Indicators
90% of hosted partner queries receive an initial response within 24 hours
Maintain a hosted partner satisfaction score of 90% or higher
Resolve invoice corrections and payment requests within agreed monthly timeframes
Escalate all identified risks within 8 hours of detection
Ensure SOPs and system records are reviewed and updated on a monthly basis
Demonstrate ongoing improvements in the hosted partner experience and overall journey design
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Salary: Grade A - £26,978 to £29,663
Hours: 37 hours per week including regular evening and weekend work in line with business needs
Location: The Union, Manchester Metropolitan University
Eligibility: Eligible to work in the UK
Are you a highly organised, hands‑on events professional with a passion for delivering exceptional experiences? We’re looking for an Events Lead to join our team and play a key role in delivering high‑quality commercial events that enhance student experience and drive income.
Working alongside fellow Events Leads, you will take ownership of the planning, coordination and delivery of Union‑run and externally booked events. From initial confirmation through to live delivery, you’ll ensure every event is professionally managed, safely delivered and runs seamlessly.
You’ll act as the main point of contact for external clients, working closely with promoters, Business Development, Marketing, AV and Commercial Operations teams to bring events to life. Whether leading large student‑facing events or managing external bookings, you’ll combine strong organisation with real‑time problem solving to ensure outstanding results.
Key responsibilities include:
What we’re looking for:
Closing Date: 9:00am Monday 6th July 2026
Interview Date: Wednesday 15th or Friday 17th July
Making Music is the UK association for leisure-time music groups. We represent over 3,900 groups comprising around 200,000 musicians of all types, genres and abilities.
The Chief Executive provides strategic leadership for Making Music and its trading subsidiary, working closely with the Chair, Board of Trustees and Senior Management Team to develop and deliver the organisation’s mission, strategy, and long-term sustainability. The CEO oversees sound organisational and financial management, leads on governance and compliance, develops a motivated team, and champions best practice.
As a membership focused charity, Making Music places leisure-time music groups at its heart. The CEO ensures members’ voices inform strategy, services and advocacy, maintaining visibility and accessibility while fostering trust and engagement across a diverse national community.
The CEO leads external advocacy, lobbying, and partnership development, acting as an ambassador for Making Music and the wider leisure-time music sector. They represent the organisation and its members in the media, to policy makers, partners, stakeholders and funders; to strengthen recognition of the social, cultural, and wellbeing value of community music-making.
The client requests no contact from agencies or media sales.
Bid Development Lead
£33,509 (full time equivalent) £26,807 pro rata for 30 hours per week
Birmingham Mind Offices, Albert House, Birmingham (Hybrid)
Part-Time
Permanent
Hours: 30 Hours per week
If you’re driven to make a real difference in mental health and have experience in securing new funding in the voluntary sector, we want to hear from you. Join us at Birmingham Mind - the city’s leading independent mental health charity - as our new Bid Development Lead and help us shape the future of our services.
You’ll play a key part in our Business Development Department, supporting the Director of Business Development to write high-quality bids, manage re-tenders, develop business cases and drive new income opportunities. You’ll lead on Trusts and Grants Fundraising, build partnerships across the NHS and voluntary sector, work with other Local Mind Associations and help shape innovative service models for Birmingham Mind.
Key Responsibilities:
· Lead and support bid writing and tender applications (with a value up to £500k p.a.)
· Monitor tender portals for new opportunities and manage relationships with funders, commissioners, and partners in the voluntary sector
· Support income generation strategies for the charity, including fundraising and training as well as developing business cases for new projects
· Attend external events to grow partnership opportunities
About You:
You’re someone who brings energy, initiative, and a sharp eye for detail to everything you do. With at least two years’ experience in business development, bid or grant writing, or contract management, you know how to get results. You care deeply about making a difference in mental health and enjoy working alongside others to create positive change.
Apply now to help us deliver “Better Mental Health for All” in Birmingham.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
We are very proud of our diverse workforce and actively encourage applications from people that come from minority communities.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties
The closing date for this advert is Thursday 18th June 2026
Interviews are expected to take place week commencing 22nd June 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Associate Director, Policy and Impact
Location: Central London / Hybrid working (twice a week in the office)
Salary Range: £56,500 - £58,500
Length of Contract: 12 Months
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company (CEC) is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role Summary
The relationship between careers education and broader education, skills and socio-economic policy remains vitally important. The Senior Policy Manager will report to the Associate Director, Policy and Impact and play a key role in:
The post holder will:
The post sits within the Policy & Impact team as part of CEC’s Strategy & Communications directorate.
Key Responsibilities:
Support CEC representation at senior levels externally.
Develop CEC’s policy and impact positions, ensuring accuracy and fair representation of progress and opportunities within the careers system, with a focus on:
Essential Criteria (see job description):
TO APPLY: Please complete the online application form, on our website, including a copy of your most recent CV, removing any personal details (i.e. name, DOB, address) and a report or publication you have led on, highlighting how you used evidence to inform policy.
For more information and to apply, visit our website via the ‘apply’ button.
Closing date: 28th June 2026
*PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE THIS ADVERT EARLY SHOULD WE RECEIVE SUITABLE APPLICATIONS*
Equity, Diversity and Inclusion
At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact the HR team and details can be found on our website.
Location: Bournemouth
Salary: Grade 7 - £50,474 per annum
Contract: Fixed term for 12 months
Hours: Full time - 35 hours per week
Closing date: Sunday 28th June 2026 at 11.30 pm
Are you an influential, analytical and ambitious individual with excellent leadership skills and a proven record of working in homelessness or social justice? Do you have experience of service delivery and project planning, budget setting and management, and stakeholder engagement? If so, consider moving to Shelter as our new Strategic Lead for Dorset and you could soon be making a real difference to people affected by the housing emergency.
About the role
You will be the local leader for Shelter’s Community Services, leading the team in implementing Shelter’s strategy locally, delivering the local response to the housing emergency and empowering the local community in Dorset to fight for home.
You will take the lead on the delivery of services and contracts to provide consistently high levels of performance, planning and delivering service development strategies, including seeking business development opportunities that align with our strategic aims, both across Community Services and in partnership with the Lead Solicitor.
Also, you will promote and direct systems change activity, so we better understand what is influencing people’s experience of homelessness and bad housing and have effective plans to influence change.
You will act as an ambassador for Shelter in the local area, representing the organisation through media, networks and local stakeholder engagement.
Alongside this, you will plan and implement resourcing plans for your Hub, including staffing, volunteers and engaging people with lived experience and will manage the Hub Leadership team. Ensuring there are multiple and ongoing opportunities for people with lived experience of homelessness and bad housing to be part of Hub development, activities and learning is a key element of this role, as well as upholding and promoting a learning culture with the Hub.
About you
You will have a proven working knowledge of homelessness, housing and related issues affecting local communities. You have sound experience of managing and delivering contracts, partnerships and services along with experience of being involved in implementing and reviewing change management, whilst demonstrating excellent budgeting and financial reporting skills.
The ability to proactively develop and maintain key relationships and having impressive analytical skills to use insight and evidence to present data, manage performance and to identify and implement systems change are vital to this role, as are impressive interpersonal and communication skills, both verbal and written.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth and Weymouth as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please submit a supporting statement with responses to the 'About You' points 1 -5, highlighted in bold and outlined in the job description, of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
IN A NUTSHELL:
This is a pivotal role at the intersection of finance and operations, helping to ensure the smooth and effective running of key organisational functions. The Finance and Operations Lead will play an integral role in overseeing the charity’s financial operations, supporting grant reporting and wider business development initiatives, and driving operational efficiency across the organisation.
WHY IS THIS ROLE IMPORTANT FOR THE CENTRE’S WORK?
Collaborating closely with the senior and wider teams, the Finance and Operations Lead will play a key role in financial management, and operational effectiveness, contributing directly to the success of our initiatives.
WE’RE LOOKING FOR SOMEONE WHO CAN:
Be the main point of contact for all finance and operational queries
Manage the organisation’s core financial operations, including monthly Management Accounts, project finances, VAT returns and financial reporting, while working closely with external bookkeepers to ensure effective financial management and compliance, while working closely with the COO on financial oversight and planning
Coordinate and manage the annual budgeting, Mid Year Forecasting and audit processes, preparing financial information, liaising with budget holders and external accountants, and ensuring timelines, reporting requirements and supporting documentation are delivered accurately and on time, while working closely with the COO on final review and strategic adjustments
Support the Head of People and Development with the delivery and implementation of the internal People Strategy (specifically focusing on refining recruitment, onboarding and offboarding processes, as well as providing support with grant reporting and budgeting requirements for funders)
Manage day-to-day operations across the organisation, including onboarding new staff, supporting HR processes, coordinating office management and equipment setup, liaising with IT support providers, arranging organisation-wide cyber security training, and ensuring the smooth running of operational processes while identifying areas for improvement
Collaborate with the Chief Operating Officer and the Head of Development and People to align financial and development goals
Identify ways to enhance operational processes to support the growth of the organisation.
Support the Engine Room team to establish effective organisational systems, routines and operational processes that support collaborative, person-centred and efficient ways of working across the organisation.
Work closely with the Senior Team to provide financial insights, support strategic decision-making, and contribute to governance processes, including coordinating board paper inputs and monitoring organisational KPIs
RELEVANT EXPERIENCE AND BEHAVIOURS:
Criteria:
Proven experience in finance and operations in a charity/ Third sector (Essential)
Experience in fundraising/development initiatives (Desirable)
Is committed to the vision and mission of CHI (Essential)
Excellent communications skills, both written and verbal with the ability to convey complex financial information to diverse audiences (Essential)
Strong attention to detail, good organisational skills and an ability to work accurately, calmly and effectively (Essential)
Good Excel skills with ability to create and manipulate pivot tables and use functions such as VLOOKUP and SUMIF. (Essential)
Able to take a collaborative and proactive approach to operations, with a focus on continuous improvement. (Essential)
Familiarity with financial regulations and a commitment to maintaining compliance. (Essential)
A team player able to adapt to changes in workload and priorities (Essential)
AAT qualification or equivalent (Desirable)
TERMS OF APPOINTMENT:
Both full and part-time considered.
Salary: £35,000 to £45,000 (pro rata if part-time), depending on experience.
Location: London (hybrid working model, with at least one day per week in the office)
WORKING AT CHI:
As part of the team, you’ll have access to a range of benefits, including:
Interest-free loans for travel, cycle to work, and tenancy deposits
Pension scheme with 8.5% employer contribution
30 days’ annual leave, rising to 33 with service
Enhanced family leave and pay
Employee assistance programme
Flexible working
Generous learning and development budget
Quarterly team away days
TO APPLY
We use Applied for all our internal recruitment - an independent online recruitment platform that reduces bias, improves quality of hire and increases diversity.
The closing date for this role is Monday 15 June 2026.
First round of Interviews to take place during the w/c 22 June 2026. This will include a short written exercise (that needs to be completed ahead of the interview). All details will be provided in due course.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
The client requests no contact from agencies or media sales.