External development manager jobs in Liversedge, west yorkshire

Help shape a future where fewer people die by suicide

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Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. We’re seeking a Project Officer to support and coordinate activity in our Yorkshire & Humberside pathfinder region.

In this important role you’ll work with the Project Manager to support the implementation of Samaritans’ Future Proofing project plan within your region. You’ll provide regular updates on activity and progress, highlighting risks and issues when needed.

Communication is key to success in this role. You will work closely with volunteers, staff and other stakeholders to successfully deliver the project. You’ll act as a key contact for branches in your region to coordinate their involvement and activity, and work with our internal and external communications teams to support with project updates.

If you’re organised and great at keeping things on track, with a desire to contribute to future of Samaritans’ lifesaving service, then we’d love to hear from you.

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Contract terms:

• £33,000 - £35,000 per annum, plus benefits

• 24-month fixed term contract

• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences

• Linked to our Ewell (Surrey) office, with significant travel round the Yorkshire & Humberside region.

• In-person working: Meeting in person and working collaboratively are things we value. It is anticipated that the post holder will be based in the region on average two days per week and the successful candidate should live within close proximity of the Region. In-person meetings will be held in Ewell once to twice a month. See attached regional map.

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​What you'll do:

• Support the development of detailed project plans
• Coordinate and monitor the delivery of the project plan within your pathfinder region
• Create and maintain up to date project documentation
• Support with communications to relevant internal and external stakeholders
• Organise, facilitate and document meetings
• Work closely with volunteers to capture learning

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What you’ll bring:

• ​Experience providing support to projects, ideally within a large-scale transformation programme
• Experience creating and maintaining project documentation, including project plans, risk registers and action trackers
• Confidence engaging and building relationships with a diverse range of stakeholders
• Strong IT skills, with platforms such as Microsoft Office and Zoom
• Formal project management qualifications or training would be advantageous

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For full Job Description and Person Specification click here

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Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.​

Applications close: ​09:00am on Wednesday 27th May 2026

Interviews: w/c 15th June 

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Join BookTrust, the UK’s largest children’s reading charity, and help change children’s lives through reading. For more than 100 years, we’ve been inspiring a love of books and reading, reaching millions of children every year, particularly those from low-income families and vulnerable backgrounds.

We are looking for a Senior Individual Giving Officer to deliver innovative, insight-led fundraising campaigns that grow supporter engagement and maximise income. Working as part of a supportive, ambitious and collaborative team, you’ll gain experience across the full Individual Giving programme while helping bring the joy and benefits of reading to children across the UK.

This is an exciting opportunity for a creative and data-driven fundraiser who enjoys managing campaigns end-to-end and is passionate about delivering an excellent supporter experience. You’ll help shape and deliver multi-channel campaigns, test new ideas and fundraising products, and use insight to drive performance and long-term supporter relationships.

The role can be based in either our London office in Farringdon or our Leeds head office, with a minimum of eight office days per month.

Fundraising at BookTrust

As a charity, fundraising is central to BookTrust’s mission, enabling us to bring our work to life and reach more children through a diverse portfolio of income generation, including mixed models of trading and philanthropy.

You will join a friendly, supportive, and ambitious fundraising team working together to generate sustainable income that supports our mission through the funding of programmes and projects and ensures excellent stewardship of our donors. As part of our new strategy, we aim to grow our income significantly over the next five years. With current annual income of £12.4m and a strong base of long-term committed funding, we are well positioned to expand our work. As we expand our work and reach more children and families, developing new income streams is a key organisational priority. The Individual Giving function within the Fundraising team, where this role sits, has been tasked with growing income to £2 million by 2030. We will do this by improving our supporter experience and engagement, employing a test-and-learn strategy across a range of campaigns and being data-led in everything that we do. 

Job Purpose

The Senior Individual Giving Officer plays a central role delivering the campaigns and plans that will achieve the Individual Giving programme income targets. The post holder, working closely with colleagues across BookTrust, will manage existing and test new Individual Giving campaigns and develop and test new fundraising products in order to generate income from new and existing supporters.

This is an exciting time to join BookTrust as we invest in growing our Individual Giving programme and develop new ways for supporters to help children discover the life-changing benefits of reading.

Key Responsibilities: 

Programmes and projects

• Manage acquisition and retention campaigns including testing new audiences and channels.
• Deliver effective supporter journeys to ensure the highest possible standards of donor experience. 
• End-to-end campaign management across the fundraising mix including legacies, mid value and in memory. 
• Support the testing and development of new community and events fundraising opportunities. 
• Work closely with and support the Individual Giving Lead to ensure all activity is delivered on time and to budget, contributing to annual income targets. 

 
Relationships

• Work collaboratively with colleagues across marketing, digital, comms and across the organisation. Work closely with Supporter Services and CRM colleagues to ensure best experience for our supporters
• Work effectively with external suppliers and agencies, maintaining strong working relationships. 

Budgeting, analysis and reporting

• Monitor and control income and expenditure against targets outlined in annual plans.
• Feed into quarterly forecasting and annual budget setting processes.
• Closely monitor campaign results, provide updates on performance and produce post-campaign analysis reports.
• Make recommendations to improve the performance of future campaigns based on evidence and data.
• Contribute to CRM development and update existing reporting mechanisms.

Other

• Keep up to date with innovation and changes in the sector and external environment.
• Undertake other duties as required that are commensurate with this role.

About Spear

We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.

Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).

About the role

We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.

This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.

We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.

Key information:

• Salary: £37,000
• Location: Remote with once a month travel to London for team meetings and regular travel in the North of England
• Full-time, 12-14month Fixed Term Contract, with the possibility of extension
• Closing date: We interview on a rolling basis and will close the role early if we find the right candidate

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
• Strong leadership ability with the confidence to make effective decisions
• Outstanding people skills and emotional intelligence, capable of quickly winning trust and confidence, as well as network, influence and negotiate with church leaders and a range of audiences, internally and externally
• An understanding of the needs and workings of churches and their leaders, and the ability to innovate, build our growth strategy and generate new partnerships
• An excellent communicator (both written and verbal)
• Excellent initiative and a self-starter, with the ability to operate flexibly in a changing and dynamic environment and in response to the support needs of each partner
• Strong organisational skills including the ability to establish appropriate processes and structures and to manage multiple priorities to meet targets and deadlines
• Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information
• Microsoft Word, Outlook, Excel and PowerPoint competent and experience of/ability to use databases

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

Job Purpose

Reporting into the Chief Operating Officer, the post holder will be responsible for leading on quality assurance and compliance across the organisation, including managing and ensuring compliance with ISO 9001 standard and GDPR, allowing Ygam to achieve its strategic objectives effectively and efficiently. The role will also have responsibility for certification of programmes with CPD.

Key Tasks

• Lead and encourage a culture of continual improvement across the organisation.

• Plan, organise and complete internal audits to ensure compliance with ISO standard and identify business risks.

• Review and evaluate operational procedures to ensure continuous improvement and maintain ISO9001 certification.

• Manage the internal non-conformance process (DV8) identifying root cause, trends and corrective actions.

• Liaise with external auditors to facilitate the annual ISO audit.

• Take responsibility for Ygam’s GDPR compliance supported by the In-house Lawyer and Head of Information Systems.

• Manage policies, due diligence and consent processes, ensuring that these are adhered to across the organisation.

• Oversee Ygam’s Quality Management System (Help Hub) and ensure this is kept up to date across the organisation.

• Lead the submission for CPD certification of programmes as required.

• Prepare reports for the Senior Leadership Team and Finance, Audit and Risk Committee and attend meetings where required, including internal audit updates, results of quality audits, etc.

• Support the management of operational risk, including maintaining Ygam’s RAID Register and ensuring that this is kept up to date across the organisation.

• Line manage Ygam’s In-House Lawyer who works for the organisation 1 day per week, primarily on contracts and GDPR compliance.

· Any other ad-hoc tasks for QA and compliance, and back-office support as required

Person Specification

Essential criteria:

· Significant experience of quality management, compliance and process improvement, including ISO 9001 certification.

· Strong analytical and problem-solving skills to interpret and implement ISO standards.

· Experience of providing an internal audit service.

· Experience of producing reports suitable for SLT and board committee level consideration.

· Excellent knowledge of GDPR compliance, including consents processes.

· Excellent verbal and written communication skills, and the ability to work with and influence colleagues at all levels across the organisation.

· Strong IT skills (MS Word, Excel, PowerPoint).

· Experience of driving projects to achieve agreed outcomes.

· Strong administration, time management and prioritising skills.

· Attention to detail and high standards of accuracy.

· Demonstrable diplomacy and ability to work in confidence

· Self-starter with ability to work effectively both independently and as part of a team.

· Willingness to travel regionally and nationally occasionally as required.

· Right to live and work in the UK.

Desirable criteria:

· Experience of working in the not for profit/charitable sector.

· Experience of working in a remote or hybrid environment with a geographically dispersed workforce.

Bipolar UK are seeking a brilliant trainer to enable us to turn knowledge into Impact.

About Bipolar UK

Bipolar UK is the only national charity dedicated to supporting people affected by bipolar — including individuals, carers, families and loved ones. Over one million people in the UK live with bipolar disorder, yet many experience symptoms for years before receiving an accurate diagnosis.

We are entering an exciting new phase following the launch of our co‑produced three‑year strategy (2026–2029). Over the coming years, we will reach more people than ever before, expand access to self‑management support, and build understanding of bipolar across workplaces, services and communities.

At the heart of our work is the belief that people affected by bipolar are the experts in their own lives. We are committed to equity, diversity and inclusion, and to ensuring our services are accessible, culturally responsive and shaped by lived experience.

Purpose of the Role

Our Trainer plays a vital role in helping people understand bipolar, reduce stigma, and build confidence to live well.

You will deliver:

• Eight‑week self‑management courses for people living with a bipolar diagnosis
• Bipolar awareness and workplace training for employers and professionals

You will also contribute to the ongoing development of training and psychoeducation, supporting our ambition to grow accredited and evidence‑informed learning programmes.

Training audiences are diverse and include individuals with lived experience, employees and managers, housing providers, community organisations, and statutory or criminal justice settings.

Through confident, compassionate and trauma‑informed facilitation, you will help create safe learning spaces, challenge stereotypes, and support greater engagement with Bipolar UK — particularly among communities who may not traditionally access mental health support.

Why join us?

This is a chance to shape how bipolar is understood across workplaces, communities and services — helping people move from diagnosis to confidence, and from stigma to understanding.

Key Responsibilities

Training Delivery

• Lead engaging, evidence‑informed bipolar awareness sessions for a wide range of audiences, delivered both online and in person.
• Deliver self‑management and psychoeducation workshops that support people affected by bipolar to live well and build confidence.
• Adapt delivery styles to meet different learning needs, levels of knowledge and lived experiences.

Content Development

• Develop, adapt and update training materials that are inclusive, accessible, trauma‑informed and culturally sensitive.
• Tailor content for different professional contexts and learning environments.
• Ensure language and materials reflect best practice in equity, diversity, inclusion and rights‑based approaches.
• Contribute to the development of training content suitable for future accreditation, including our psychoeducation programmes.

Engagement & Collaboration

• Work collaboratively with Bipolar UK staff and volunteers across the organisation.
• Build and maintain positive working relationships with external partners and stakeholders.
• Support wider organisational work to raise awareness, reduce stigma and promote understanding of bipolar.

Professional Practice & Safeguarding

• Represent Bipolar UK professionally and in line with our values, policies and safeguarding standards.
• Maintain clear professional boundaries, particularly when working in peer‑informed or lived‑experience‑led environments.
• Participate in supervision, team meetings and training to support high‑quality, reflective practice.

Person Specification

Essential

You can demonstrate:

• Significant experience delivering training, or group learning, with the ability to adapt style for different audiences.
• Confidence delivering sessions digitally, a longer-term development may include in-person, (flexibility around reasonable adjustments will be made).
• Strong awareness of mental health conditions and their impact, including bipolar disorder.
• Experience delivering self‑management, psychoeducation or wellbeing‑focused programmes.
• Have a clear understanding of equity, diversity and inclusion in learning environments.
• Ability to create and adapt accessible, inclusive training materials.
• Experience training professionals at varying levels of seniority.
• Excellent communication and relationship‑building skills.
• Maintain accurate records of delivery, attendance and outcomes
• Gather participant feedback and contribute to continuous improvement of course materials and delivery methods
• Maintain excellent records throughout course delivery, whilst ensuring feedback and course evaluations are completed and developed.
• Confident user of Microsoft Office and willing to learn new software as required.
• Understanding/adherence to confidentiality/GDPR and also safeguarding policies and willing to undertake training as role requires.
• Co-ordinate promotion, scheduling, delivery and follow-up working close with colleagues in Services, Fundraising and Comms.
• Work with colleagues in Fundraising to further develop the Workplace Friendly Scheme
• Represent the charity professionally with external partners, employers and commissioners

 Desirable

• In‑depth understanding of bipolar disorder and its personal, social and economic impact.
• Experience working in the voluntary or non‑profit sector.
• Understanding of peer support models and the value of lived experience.
• Knowledge of employment, HR processes and/or employment law.

Practical Information

• This role involves online delivery and some travel
• Evening or weekend delivery will be required for some courses and/or workshops.
• We are committed to providing reasonable adjustments throughout recruitment and employment.
• The post is subject to satisfactory references and a DBS check, appropriate to the nature of the role. Bipolar UK takes a fair and proportionate approach to vetting.
• Applicants must have the legal right to work in the UK.

Our Commitment to Equality, Diversity & Inclusion

Bipolar UK is an equal opportunities organisation. We warmly welcome applications from people of all backgrounds and particularly encourage applications from people with lived experience of bipolar or other mental health conditions, people from under‑represented communities, and those whose voices are less often heard in mental health spaces.

All recruitment decisions are based solely on skills, experience and suitability for the role.

Data Protection

Any personal information you provide will be handled securely and used only for recruitment purposes, in line with UK data protection legislation.

Safeguarding

All trainers are expected to work in line with Bipolar UK’s safeguarding policies, ensuring safe, respectful and empowering environments for everyone we work with.

How to Apply

Bipolar UK operate a blind recruitment practice and advertise our roles via CharityJob.

Please submit your CV online to Charityjob with a covering letter (maximum two A4 pages). Your cover letter should clearly demonstrate how your experience meets the person specification and explains your motivation for working with Bipolar UK.

Closing date for applications will be 9am on Monday 25 May 2026

Role Purpose

The Education Trainer supports the Education Manager in the design and delivery of specialist, evidence-informed trainings programmes for education professionals equipping them to support bereaved children, young people, adults and communities.

Using trauma-informed, evidence-based content delivered through both digital platforms and in-person, the role ensures schools and educational staff have practical tools to identify, respond to, support and/or refer bereaved children, young people and adults.

We are recruiting for two Education Trainers, both to work full-time hours (35 per week). One term-time only and the other to work year-round.

Main Responsibilities

• Working collaboratively with the Education Team and the team’s administrator to co-ordinate training requests responses.
• Working with the Education Manager and colleagues, support the design of training programmes tailored to the needs of the training delegates.
• Deliver the organisation’s education training packages online and/or face-to-face as required.
• Work with the team to ensure efficient flow of processes and procedures.
• To research key areas in need of bereavement training packages.
• To be an ambassador for the ASK Me Training and Manifesto to early years, primary, secondary and higher education institutions and professionals.
• To form key relationships with individuals and organisations to promote off-the-shelf training as well as rapid response, ASK Me and bespoke education training.
• To work with the team to develop new education training programmes and content.
• Work with the Marketing and Communications Team to promote education training programmes.
• Collaborate with the team to develop and review feedback framework to evaluate the training.
• Use feedback to improve the current training offer and identify gaps in education training offers.

 Communication and Relationships

• Build and maintain effective relationships with education professionals across early years, primary, secondary and higher education sector.
• Act as an ambassador for the organisation’s ASK Me Training and Manifesto and other key education programmes, promoting values of empathy, inclusion and best practice in bereavement support.
• Collaborate closely with the Education Manager, colleagues and the Education Administrator to co-ordinate training requests and ensure a seamless client experience.
• Engage with internal teams, including Marketing and Communications, to publicise training offers and strengthen audience reach.
• Work proactively to establish and nurture key relationships with external education networks, commissioners, and organisations to increase awareness and uptake of training programmes.
• Communicate sensitively and confidently when delivery content that may evoke emotional responses, ensuring a safe and supportive training environment.
• Demonstrate and promote the organisation’s values and culture through all forms of communication, behaviours and professional relationships.

Knowledge, Training and Experience

• Strong presentation, facilitation and communication skills, adaptable to a variety of audiences.
• Contribute to the creation of bespoke education programmes or training sessions as well as to the development of new education training packages.
• Develop and adapt training content for both in-person and digital delivery using a variety of digital platforms.
• Demonstrate a robust understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, and adults, including families.
• Demonstrate a high level of understanding of the organisation’s evidence-based tiered service model.
• Demonstrate strong knowledge of current education frameworks and the wellbeing priorities for schools and colleges.
• Participate, and where appropriate, lead on consultations with individual education settings to formulate an assessment of their individual training needs.
• Use outcome measures and/or feedback tools to monitor progress, evaluate the impact of delivery, and reflect on own practice.
• Adhere to legislation and statutory guidance related to Safeguarding Children and Young People and Safeguarding Adults at all times.
• Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective delivery.
• Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.

Analytical and Judgement Skills

• Assess training needs of education settings through consultation, feedback and sector research to inform targeted content development with the support of the Education Manager.
• Evaluate participants’ feedback systematically to review the quality, relevance and impact of training’ identify areas for improvement and gaps in provision.
• Exercise sound judgement when responding to sensitive disclosures or emotionally charged discussions during training, ensuring appropriate support and signposting.
• Apply analytical thinking to review emerging issues in bereavement education – such as curriculum integration – to guide future training design.
• Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support.
• Apply a trauma-informed and developmentally appropriate lens to training development and delivery, ensuring sensitivity to cultural, social, and contextual factors influencing grief.
• Ensure accurate, timely, and meaningful data recording and reporting to inform service evaluation, and organisational performance monitoring.

Planning and organisational skills

• Prepare thoroughly for assigned training sessions, ensuring all materials, technology and resources are ready in advance.
• Deliver training sessions to time and quality standards, managing transitions between content, activities and Q&A smoothly.
• Deliver a suite of education training packages online and/or face-to-face as required, adapting content to meet specific delegate needs as needed.
• Contribute to the design and maintenance of robust systems and workflows that support the smooth flow of processes from enquiry to evaluation.
• Research new areas of bereavement education need and contribute ideas for the development of new programmes and resources.
• Collaborate with colleagues to maintain and refine the evaluation and feedback framework, drawing on insights to drive continuous improvement and suggesting improvements to the training offer.
• Manage time effectively across multiple projects and priorities, working flexibly to delivery high quality outcomes within deadlines.
• Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements.
• Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
• Provide cover and support for team members when needed.

All Staff

• Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.

Person Specification

Education/Professional Qualification

Essential

• Relevant professional qualification in working in education, training or learning
• Evidence of ongoing professional development and commitment to continuous learning
• Training in bereavement, grief and trauma informed practice

Desirable

• Relevant professional qualification in working with children and young people

Skills and Experience

Essential

• At least three years’ recent experience (in the past six years) of delivering training to professionals
• At least three years’ recent experience of working with children, young people and families in a health, social care, youth, community or education setting
• Experience of planning and designing training programmes
• Experience of liaising with and working alongside organisations that support children and young people
• Experience of working with vulnerable communities
• Experience of delivering training using a digital platform
• Demonstrable experience of safeguarding children, young people and vulnerable adults and an ability to practise in a way that promotes this
• Experience of working collaboratively with multi-agency professionals

Desirable

• Experience of working within a bereavement, palliative care of mental health setting
• Experienced in using outcome measures to evaluate practice

Knowledge and Understanding

• Demonstrate a strong understanding of bereavement, grief, loss, trauma, and their psychological and developmental impact on children, young people, parents and families
• Knowledge of current research, theories, national frameworks, and NICE guidance related to bereavement and children’s mental health
• Empathetic, compassionate, and youth driven approach
• Proven ability to design, deliver and adapt bereavement training effectively through digital platforms, maintaining engagement, safety and impact
• Excellent communication and interpersonal skills, with the ability to engage sensitively with stakeholders while maintaining professional boundaries at all times
• Consulting mindset with the ability to quickly assimilate information and to translate this into potential solutions and ways of working
• Awareness of safeguarding legislation, policies, and procedures
• Understanding of information governance, confidentiality, and data protection requirements
• Understanding of equality, diversity, and inclusion within practice
• Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work

Recruitment Timetable

Application deadline: 27th May 2026 at midnight

First Stage Screening Interviews

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.

Youth Team Forum Discussion

For roles in our Bereavement Services Team, we will invite those applicants selected for interview along to a discussion forum with members of our Youth Team. This session is held remotely and lasts approximately 20 minutes. The discussion topic will be shared with you in advance of the session.

Role Purpose

As Head of Creative & Content, you will shape and champion the creative vision of Child Bereavement UK. You’ll lead the development of a bold, purposeful content and creative strategy that brings our mission to life, ensuring every story, campaign and asset is high-quality, evidence-based, accessible and emotionally resonant across all channels.

You’ll set the creative direction and ensure everything we produce is consistently compelling, inclusive and impactful, delivering outstanding user experiences that truly connect with our audiences.

This role leads the full content lifecycle, from strategic planning and innovative production to governance and evaluation. You’ll drive creativity that supports income generation, strengthens service delivery and grows brand awareness, making sure our content doesn’t just inform, but inspires action and change.

Main Responsibilities

1. Leadership, Team Management & Administration

• Work alongside the Director of Marketing & Communications to lead the Marketing & Communications team, ensuring there is a clear direction of travel, an understanding of purpose and exemplary culture embedded to drive future success.
• Provide clear leadership and direct line management to the Brand Lead and Content Creator.
• Build a high-performing content function with strong planning, evaluation and cross-functional collaboration.
• Support and mentor a network of volunteer content creators.
• Champion innovation, best practice and a user-centred approach to content.
• Proactively formulate appropriate, strategic and creative responses and pitch new ideas for campaigns and activities.
• Oversee the content strategy for all level 1 output, and seasonal appeals and campaigns.
• Effectively manage expenditure across all content workstreams in line with agreed expenditure budgets.
• Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR.
• Deputise for the Director of Marketing & Communications when required.

2. Creative and Content Strategy & Governance

• Set, implement and continuously evolve the organisation-wide content strategy, ensuring alignment with strategic aims and audience needs.
• Oversee content systems, processes, policies and tools to ensure consistency, quality, accessibility and compliance.
• Develop a sensitive and safe lived-experience content strategy, ensuring safeguarding standards are met and contributors are appropriately supported in partnership with service teams.
• Identify and pursue content collaboration opportunities to enhance reach, impact and brand visibility.
• Manage the content budget and ensure effective prioritisation and resourcing.

3. Content Creation, Management & Delivery

• Lead delivery of high-quality cross-channel content, including copy, editorial, design and audio-visual assets.
• Develop and provide creative direction for content-led campaigns.
• Grow and manage a library of level 1 and evergreen content.
• Identify new and emerging content opportunities appropriate content opportunities using market insight and analytics to continuously develop Child Bereavement UK’s content position.
• Create, assign, commission and manage a diverse range of evergreen and project specific multimedia content including but not limited to video, audio, design and copy.
• Maintain a robust content production schedule to support organisational priorities.
• Quality-assure and ensure all content meets visual identity, user experience, accessibility, safeguarding and GDPR requirements.
• Support colleagues with interviewing service-users, professionals, staff and supporters and producing high-quality case studies for use across channels including the Impact Report, website, publications, social media and fundraising materials.
• Support and guide colleagues with basic content production duties as needed.

4. Brand & Information standards

• Provide line management and leadership to the Brand Lead to oversee brand (design, editorial and audio-visual) standards across all key external communications.
• Support the Brand Lead to identify and steward brand opportunities and collaborations.

5. Insight, Evaluation & Reporting

• Lead ongoing insight and research activities to assess content effectiveness and identify gaps or opportunities.
• Monitor and analyse content reach, performance and effectiveness producing regular reports for senior leadership.
• Adopt test-and-learn approaches (e.g., A/B testing and insight sharing) to drive continuous improvement.

6. Collaboration & Stakeholder Engagement

• Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic content needs.
• Partner with bereavement services, income generation and participation teams to identify and maximise high-value content opportunities.
• Collaborate with brand and marketing colleagues to deliver projects aligned to the marketing strategy and comms plans.
• Liaise with creative agencies, media partners and freelance suppliers.
• Foster strong cross-charity relationships to ensure coherent messaging and shared learning.

All Staff

• Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.

Person Specification

Essential

Experience & Knowledge

• Proven experience developing and delivering an organisation-wide content strategy.
• Experience leading a content or editorial function in a complex organisation (charity, health, social care or similar desirable).
• Proficient in graphic design and video editing skills (e.g. Canva, Adobe, CapCut).
• Strong track record for producing and overseeing high-quality written, digital, graphic and audiovisual content.
• Experience commissioning and managing agencies, freelancers and creative partners.
• Demonstrable experience creating or stewarding sensitive or lived-experience content, including safeguarding, trauma-informed practice and GDPR compliance.
• Experience of embedding and adhering to content governance and policy.
• Experience managing a team of content specialists and/or volunteers.
• Experience working collaboratively across multiple directorates and with subject matter experts.
• Experience using insight, analytics, testing and research to evaluate content performance and inform decision-making.
• Strong project management experience, managing multiple concurrent content projects and deadlines.
• Strong understanding of accessibility, UX principles, brand management and content governance.

Skills

• Excellent copywriting, editing and storytelling skills across multiple formats and for diverse audiences.
• Skilled in producing high-quality video and audio content, including hands-on skills in filming, recording and editing.
• Ability to translate complex or clinical information into clear, engaging content. Ability to set strategic direction and translate it into actionable plans and workflows.
• Strong ability to prioritise, allocate resources and manage competing demands.
• Ability to balance creative ambition with commercial or organisational objectives.
• Skilled in coaching, mentoring and motivating individuals and teams.
• Strong interpersonal and relationship management skills, with the ability to influence internal and external stakeholders.
• Ability to interpret data, identify insights and make evidence-based recommendations.
• Excellent attention to detail and commitment to editorial quality.

Attributes & Values

• Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families.
• Collaborative, approachable, and able to build trust across teams.
• Creative, innovative and proactive, with a solutions-focused, self-starter mindset.
• Highly organised, resilient and able to work independently in a remote environment.
• Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully.
• Willingness to undertake relevant training and development opportunities.
• Willingness to be flexible work to meet organisational need.
• Ability to undertake periodic UK travel and represent the charity at meetings and events.

Desirable

• Experience working within the charity/third sector, particularly in bereavement, mental health or social care.
• Understanding of bereavement and the needs of bereaved children, young people and parents.
• Previous experience in a Head of Content or similar leadership role.
• Experience of leading in-house and external creative teams.
• Background in storytelling, editorial or publishing environments.
• Experience of delivering large-scale content programmes across multiple channels.
• Familiarity with CRM systems such as Salesforce.
• Experience managing or supporting lived-experience contributors, ambassadors or volunteers.
• Knowledge of digital marketing principles (e.g., SEO, user journeys, content optimisation.
• Active engagement with creative or content industry networks

Recruitment Timetable

Application deadline: 27th May 2026 at midnight

First Stage Screening Interviews – on-going

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews – Friday 5th June

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.

Global Digital Fundraising and Engagement Coordinator

Remote from the UK

Starting salary for this position is £35,604 per annum (plus contributory pension)

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

You will join our Global Fundraising department to help us grow our income across digital channels, enabling us to reach more people affected by landmines and conflict around the world. You will drive the delivery of MAG’s digital fundraising, campaigns, and engagement activity to raise vital funds and ensure an inspiring supporter experience for our donors in the UK and US. You will take responsibility for audience growth across social and search campaigns, developing and delivering compelling content to drive action and engagement. You will strive to improve and optimise our digital activity, taking a data-driven approach to inform and implement recommendations to improve our engagement across all channels. This is a growing and high-priority area at MAG, with the ability to make a real impression on our digital engagement and contribute to our overall impact.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

About you:

You will be a fundraising professional with experience running digital campaigns and raising income through digital channels that expand reach, impact and income. You will be self-motivated, creative and have the ability to manage and produce digital content which drives action, while using the latest trends and developments in social media to engage with audiences. You will have excellent digital skills and the ability to build, monitor, and analyse complex data and translate this into actionable recommendations. You will have experience managing and growing online communities, including experience using a website CMS and email platforms. You will be personable and approachable, able to build relationships across all levels of the organisation as well as with external agencies and suppliers.

We’re looking for someone with:

· Experience running engagement campaigns to raise income through digital channels.

· Experience using data to analyse and optimise fundraising campaigns.

· Experience working with a website CMS and email platform.

Benefits and Further Information:

• Salary: £35,604 per annum and this increases with service.

• Pension: MAG has a salary sacrifice group personal pension plan in place, and matches employee’s contributions up to 5%.

• Leave: We recognise our staff work hard and need the appropriate time out to stay motivated. Annual Leave starts at five weeks each year and increases with service to six weeks.  We also offer paid sick leave, and the amount of the entitlement increases with service. Once you’ve been with MAG for two years, you’re entitled to 13 weeks. MAG also has policies on compassionate leave, flexible working and family leave, including maternity, paternity, adoption and surrogacy leave.

• Insurance: MAG provides personal accident insurance and life assurance to all staff, as well as medical and repatriation insurance for any period spent overseas whilst working for MAG.

• Professional Subscriptions: MAG will pay for the cost of your annual subscription/membership fee for one professional body in certain circumstances.

• Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues.

This role is based in the UK, therefore, a pre-existing right to work in the UK is a requirement and MAG will not be able to sponsor visa applications. Please note that if you have not declared your right to work in the UK on your application, we will not be able to consider you for this role.

We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner email us at recruitment [@] maginternational [.] org for further guidance. 

HOW TO APPLY

Please apply by submitting an application detailing your suitability for the role through the link below before the closing date of 31st May 2026.

The Bridge Project has been supporting people across Bradford since 1983. We work with individuals, families and communities to create lasting, positive change, recognising that people’s needs are often complex. Our dedicated team of around 120 staff, helps address a wide range of challenges, including housing instability, health and wellbeing, employment barriers and more.

We are looking for a forward-thinking Finance Manager to play a pivotal role across the organisation, with a particular focus on our supported housing projects. This is an exciting new position that not only takes on key responsibilities from our Director of Finance, but also additional work linked to our housing projects as we grow. 

With major expansion planned over the next two years and our journey towards becoming a Registered Provider of Social Housing (RP) well underway, this is a rare opportunity to shape the financial foundations of a rapidly developing housing portfolio.

The Finance Manager will line manage the Finance Administrator, who undertakes much of Bridge’s day-to-day finance processing, and will work closely with the Director of Finance on organisational wide financial management.

Because of our size, the post will cover a range of financial responsibilities that in larger organisation would be divided across several posts.  These responsibilities will include; managing income and expenditure for our housing projects; oversight of the organisation’s purchase ledger; payroll; producing internal management accounts and financial monitoring reports to funders; assisting with organisational budgeting, annual accounts and the audit process. This makes the role ideally suited to someone with a broad range of accounting and financial experience and skills, ideally with either a social housing or charity background.

We are looking for someone who is a part-qualified or a fully qualified accountant, with knowledge of UK accounting regulations.  Strong financial reporting and analytical skills along with an understanding of payroll processes and systems is essential.

This is a full-time permanent position, with the potential for hybrid working.   A willingness to undergo an enhanced DBS check is also a requirement of the post.

If you would thrive working as part of our supportive and positive staff team, we’d love to hear from you.  Alongside a rewarding career, you’ll enjoy a benefits package designed to help you thrive:

• Competitive salary that reflects your skills and contribution
• 32 days of annual leave to rest, recharge, and enjoy life outside work
• 5% employer pension contribution to support your long‑term financial security
• A dedicated Learning & Development programme to help you grow and progress
• 24/7 Employee Assistance Programme offering confidential advice whenever you need it
• Death‑in‑service benefit worth three times your salary for added peace of mind
• Refer‑a‑friend bonus of £500 when you help us bring great people on board
• Two hours of monthly wellbeing time to pause, connect, and reset with your team
• A programme of mindfulness activities to boost focus on overall wellbeing

The Bridge Project is proud to be a Mindful Employer, championing a workplace where wellbeing truly matters.

If you would like to have an informal conversation about the role, please contact Martin Brook, Director of Finance and Support Services to arrange this.

To find out more information and to download an application pack, please visit Jobs and Volunteering - The Bridge Project.

You must complete the Bridge Project’s application form in order to be considered for the role.  The application form plays a key part in our recruitment and selection process.  We use the information you provide about your skills, experience, career and education history to decide whether or not to invite you for an interview.  It is important that you complete the application form as fully and accurately as possible, ensuring that you give specific examples which demonstrate how you meet the criteria.

No CVs are accepted.  No Employment Agencies please.

Closing Date: 9.00 am Monday 18 May 2026

Shortlisting Date: Tuesday 19 May 2026

Interview Date: Thursday 4 June 2026

About Us:

At Future CFO, we're committed to excellence in financial consulting, offering bespoke solutions to our clients who are predominantly in the not for profit and social impact space. As a forward-thinking organization, we're looking for a dynamic Finance Manager to join our senior management team. The Finance Manager will be responsible for overseeing all financial aspects of Future CFO clients. This includes financial planning, budgeting, reporting, analysis, strategic decision-making and donor reporting. The Finance Manager is responsible for managing, supervising, and directing financial activities that our charity clients buy into. Other duties include strategic support and advisory to the management personnel and their Board members ensuring finances are used beneficially, developing the financial strategy, assessing investments, and ensuring legal and regulatory compliance.

The ideal candidate will have Non Profit and NGO experience and possess a blend of strong financial accounting skills and the ability to manage complex month-end processes across clients that are based globally. The individual will possess excellent communication abilities to liaise effectively with various teams and clients. They will be confident and a self-starter with excellent people skills, possess a passion for growth and create a powerful and connected team culture.

Before you apply

We’d encourage you to take a good look through the role responsibilities and person specification before applying. This is a broad and impactful role, so we’re looking for someone who can demonstrate strong experience across many of these areas and make sure your application brings this to life. We are also open to considering contractors with equivalent experience.

Please note that this role will primarily involve working with a client based in the United States. As such, candidates must be comfortable accommodating time zone differences and working flexible hours where required to support client needs.

Key Responsibilities

Financial Planning, Budgeting & Forecasting

• Lead the annual budgeting process across all programmes and country offices, ensuring alignment with organisational strategy and funding requirements

• Develop and maintain robust financial models, including forecasts and scenario planning

• Produce regular forecasts (income, expenditure, and cash flow), highlighting risks and opportunities

• Partner with budget holders to ensure accountability and ownership of financial plans

Management Reporting & Financial Performance

• Oversee the preparation of timely and accurate monthly management accounts

• Deliver clear variance analysis with meaningful insights for decision-making

• Develop and enhance management reporting to improve visibility across programmes, grants, and geographies

• Present financial performance to senior leadership and non-finance stakeholders in an accessible way

Financial Accounting, Month-End & Audit

• Oversee and ensure timely and accurate month-end and year-end close processes

• Maintain integrity of the general ledger, including review of journals, accruals, and prepayments

• Ensure all balance sheet accounts are reconciled regularly and supported by appropriate documentation

• Lead the year-end audit process, acting as the primary point of contact for external auditors

• Prepare statutory accounts and ensure compliance with relevant accounting standards and local regulations

• Continuously improve financial processes, controls, and systems

Reserves & Cash Flow Management

• Support the development and management of organisational reserves in line with policy and strategic objectives

• Monitor and manage cash flow across entities, ensuring sufficient liquidity at all times

• Identify financial risks and propose mitigation strategies, particularly in relation to funding gaps

• Provide recommendations on reserves utilisation and financial sustainability

Grant & Donor Financial Management

• Oversee financial management of grants, ensuring budgets are accurate, compliant, and aligned with donor requirements

• Support proposal budgeting in collaboration with fundraising and programme teams

• Ensure timely and accurate donor financial reporting, including variance analysis and narrative explanations

• Maintain strong oversight of grant spend, ensuring compliance with funding agreements

• Act as a key finance business partner to programme teams on grant delivery

Financial Governance & Controls

• Ensure strong financial controls and compliance with internal policies and external regulations

• Support organisational audits and ensure audit readiness across all funding streams

• Maintain and improve financial policies, procedures, and systems

• Promote best practice in financial management across country teams

Strategic Finance & Business Partnering

• Act as a strategic finance partner to country directors and senior leadership

• Provide financial insight to support organisational strategy and growth

• Strengthen financial processes, tools, and reporting in a complex, multi-entity environment

• Build financial capability across non-finance teams

Candidate Profile

Qualifications & Experience

• Fully qualified accountant (e.g. ACA, ACCA, CIMA or equivalent)

• Minimum 5-6 years experience in a senior finance role, ideally within the non-profit, international development, or grant-funded sector

• Proven experience managing budgeting, forecasting, and financial planning processes

• Strong experience of grant and donor financial management and reporting

• Experience leading month-end and year-end processes, including external audits

• Experience working across multiple entities, countries, or complex organisational structures is highly desirable

Technical Skills & Knowledge

• Strong understanding of financial accounting principles and controls

• Excellent financial modelling, budgeting, and forecasting skills

• Ability to interpret and present complex financial data clearly to non-finance stakeholders

• Knowledge of donor compliance requirements and restricted funding environments

• Experience with finance systems and advanced Excel (or equivalent tools i.e. quickbooks, xero, etc.)

• Strong understanding of cash flow management and reserves planning

Leadership & Business Partnering

• Proven ability to act as a strategic finance partner to senior stakeholders

• Experience working collaboratively with non-finance teams (e.g. programmes, fundraising, operations)

• Ability to influence decision-making through clear financial insight

• Proactive and solutions-oriented, with the confidence to challenge where appropriate

Personal Attributes

• High level of integrity and accountability

• Strong attention to detail with the ability to see the bigger picture

• Excellent organisational skills and ability to manage competing priorities

• Strong communication skills, both written and verbal

• Adaptable and comfortable working in a fast-paced, evolving environment

• A collaborative and supportive team player with a hands-on approach

Desirable

• Experience in a multi-country or decentralised organisation

• Experience working with outsourced finance providers or shared service models

• Familiarity with international compliance, local regulations, and different accounting frameworks

• Interest in or commitment to the organisation’s mission and impact 

What We Offer

Purpose & Impact

• The opportunity to play a key role in a mission-driven organisation, contributing to meaningful and measurable impact

• A chance to shape and strengthen financial strategy in a growing, international environment

Professional Growth & Influence

• A highly visible role with exposure to senior leadership and strategic decision-making

• Opportunity to lead and improve financial systems, processes, and ways of working

• Scope to develop and broaden your experience in a complex, multi-country, grant-funded environment

Compensation & Benefits

• Competitive salary 

• Pension contribution for permanent staff and FTC

• Annual leave for permanent staff and FTC

Flexibility & Work Environment

• Flexible and hybrid working arrangements

• A supportive and collaborative team culture

• Commitment to work-life balance

Wellbeing & Culture

• A values-driven organisation with a strong sense of purpose

• Inclusive and diverse working environment

• Employee wellbeing initiatives and support

International Exposure

• Opportunity to work with colleagues across multiple countries and cultures

• Involvement in international programmes and funding landscapes 

Role Purpose

The Adult Bereavement Counsellor provides therapeutic support to adults- particularly parents and carers- who are experiencing acute or complex grief following the death of a child.

The post holder will provide comprehensive psychosocial assessments and deliver therapeutic interventions working therapeutically using a range of counselling methods, approaches, and techniques, consistent with Level 3 of the NICE psychological intervention framework (2004).

They will also deliver crisis interventions where appropriate to ensure emotional safety and stability. In addition, the role includes designing and implementing a variety of therapeutic interventions across individual, couple, and group contexts, drawing on different models as required.

Main Responsibilities

Communication and Relationships

• Communicate effectively and sensitively within the organisation and with external professionals, including health and mental health services such as CMHTs and GPs.
• Convey complex and emotionally sensitive information to adults with clarity, empathy, and professionalism.
• Manage interactions with individuals or groups who may be distressed or emotionally impacted by information shared.
• Develop and maintain strong, positive working relationships with colleagues and peers to promote effective teamwork and collaboration.
• Model organisational values and behaviours, demonstrating respect, compassion, and integrity in all communication and relationships.

Knowledge, Training and Experience

• Undertake detailed psychosocial assessments and risk evaluations for parents and carers bereaved of a child, determining the most appropriate interventions and levels of support.
• Deliver individual and, where appropriate, couple or group counselling sessions using evidence-based approaches to address complex grief, trauma, and adjustment to loss.
• Ensure all practice meets professional standards and complies with relevant codes of conduct and national guidance.
• Maintain up-to-date knowledge of current research, evidence-based practice, and developments in bereavement and trauma-informed care.
• Provide crisis interventions when required, ensuring emotional containment, safety and referral to appropriate support.
• Support service users to develop coping skills, resilience, meaning making, and strategies to manage distress and ongoing adjustment.
• Integrate trauma-informed principles, recognising the emotional and physiological impact of bereavement and its intersection with other mental health concerns.
• Engage in continuous professional development and maintain an active professional portfolio in line with professional body requirements.
• Demonstrate knowledge and compliance with organisational policies, procedures, and safeguarding legislation, including Safeguarding Children and Adults and the Mental Capacity Act.
• Provide guidance, supervision, and support to volunteers individually or in groups as required.

Analytical and Judgement Skills

• Apply sound professional judgment and analytical skills to assess needs, plan interventions, and evaluate outcomes in accordance with best-practice frameworks.
• Participate actively in team meetings to plan, review, and evaluate care strategies and approaches.
• Ensure the accurate and timely recording of data and information to support monitoring, evaluation, and service development.
• Contribute to the collection, analysis and reporting of outcome measures to support quality assurance, demonstrate impact, inform practice and interventions, and inform continuous improvement.

All Staff

• Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.

Person Specification

Education/Professional Qualification

Essential

• MA/MSc or Postgraduate Degree (minimum Level 4 or equivalent) in Counselling, Psychotherapy, Arts Therapy
• Registration with a professional body (ie. HCPC, UKCP, BACP, BAAT, etc)
• Evidence of continuing professional development

Desirable

• Certificate/diploma in supervision
• Dual qualification (social work and counselling/psychotherapy)
• BACP accreditation or eligible for BACP accreditation

Skills and Experience

Essential

• Able to make clear psychosocial assessments and managing complex emotional and mental health needs, risk, and safeguarding
• Awareness of the intersection between loss, mental health, relationships and identity
• Strong assessment, formulation and planning skills within a therapeutic context
• Substantial post qualification experience in counselling or psychotherapy
• Experience of working therapeutically with adults (pre and post bereavement)
• Experience of using outcome measures, feedback tools and data to evaluate effectiveness and impact of interventions

Knowledge and Understanding

• A strong understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work
• In-depth understanding of the impact of bereavement, trauma, and loss especially after the death of a child
• Knowledge of child development, attachment, and resilience frameworks
• Sound awareness of risk assessment, safeguarding legislation and information sharing processes
• Knowledge of evidence-based models of counselling and therapeutic interventions including creative and systemic approaches
• Proven ability to design, deliver and adapt psychosocial assessments and therapeutic counselling interventions effectively through digital platforms, maintaining therapeutic alliance, safety and impact when working remotely with adults.
• Knowledge of safeguarding legislations and impact on practice
• Inclusive in approach, sensitive to diverse experiences of grief and cultural expressions of loss
• Awareness of the importance of service evaluation, outcome measurement, and reflective practice in demonstrating impact and improving quality
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.

Recruitment Timetable

Application deadline: 27th May 2026 at midnight

First Stage Screening Interviews

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.

Youth Team Forum Discussion

For roles in our Bereavement Services Team, we will invite those applicants selected for interview along to a discussion forum with members of our Youth Team. This session is held remotely and lasts approximately 20 minutes. The discussion topic will be shared with you in advance of the session.

*Please note that by completing your application, you consent to Parenting for Lifelong Health using AI-assisted tools to help review and shortlist applications. See our Privacy Statement for more information. 

About Parenting for Lifelong Health:

Parenting for Lifelong Health (PLH) aims to empower parents to improve child development, reduce family violence, and promote mental health. We give parents the support they need, the skills that work, and trusted advice they can count on to protect and support their children’s health, safety and development. Our parenting courses are developed with families, powered by low-cost and accessible technology, backed by rigorous evidence, and delivered within systems. Originally founded as an initiative in 2012 in collaboration with UNICEF and the WHO, Parenting for Lifelong Health was established as a UK charity in 2022 and since then has reached over 8 million families in more than 35 countries. 

PLH Values  

• Courage We have the courage to design for the big picture and complex problems with a commitment to creating sustainable solutions that last.
• Evidence We believe our work transforms the lives of children, families, and communities. Evidence of impact guides every decision, and we are relentless in pursuing the greatest impact with the least investment of time and resources required for parents and providers.
• Playfulness Parenting and child wellbeing thrives on play — and so do we. We experiment, learn from each other, as well as from parents and children, and create playful and engaging products and programmes that inspire joy, curiosity, and connection.
• Respect Everyone brings something essential. We show kindness in our team, honesty with our partners, and deep respect and empathy for parents and children, and those who are on the frontline of providing services for them.

PLH has a strong commitment to diversity, inclusion, and equity in how we work, who we work with, and what we do. Candidates from minority and disadvantaged backgrounds are strongly encouraged to apply.

PLH also has a strong commitment to the Prevention of Sexual Exploitation and Abuse (PSEA). All candidates considered for the role will be subject to background and reference checks in their country of residence.

Benefits: Flexible remote-working, home office set-up, unlimited annual leave, professional development opportunities, enhanced pension contributions, enhanced statutory leave provisions including maternity and paternity leave.

About the role:

The Finance Manager is responsible for PLH’s financial systems, controls, and compliance. The role is responsible for ensuring smooth financial operations, accurate and timely reporting, and full compliance with UK Charity Commission requirements and donor regulations.

The position acts as:

• the primary point of contact between PLH and its outsourced accounting firm;
• the operational counterpart to a strategic Senior Director of Finance; and
• the primary source of financial support for programme teams. 

Responsibilities:

Financial Operations

• Act as the primary organisational contact for the outsourced accounting firm, setting expectations, reviewing performance, and ensuring service quality.
• Oversee the monthly financial close process, reviewing outputs from the outsourced accounting firm and producing management reports and key financial insights, including:

○ Cash flow and liquidity position

○ Income recognition

○ Restricted vs unrestricted funds

○ Project-level budget variance and cost recovery

• Maintain and update PLH’s Financial Model to reflect actuals, updated revenue and expense projections, and key variances against the approved annual budget, highlighting any significant issues or risks to the Senior Director of Finance.
• Regularly update forecasts based on actual performance and current assumptions within PLH’s Financial Model.
• Manage PLH’s project budgets and work closely with project managers, enforcing consistent standards of budget management, forecasting, and financial reporting.
• Oversee the monthly payroll process, ensuring accuracy, compliance with local regulations, and timely coordination with external providers.
• Manage internal accounts payable and receivable processes, ensuring appropriate controls, approvals, and segregation of duties.
• Manage and maintain PLH’s expense management and banking systems.
• Oversee PLH’s donation processing systems, with a strong focus on fraud prevention, anti-money laundering, and donor due diligence. 

Financial Compliance

• Review accounting records and supporting documentation prepared by the outsourced accounting firm.
• Ensure compliance across all donor-funded projects, in line with donor regulations and PLH’s internal financial policies.
• Enforce and evaluate strong financial policies and internal controls, regularly reviewing and aligning these systems with UK Charity Commission guidance and reporting requirements.
• Lead audit preparation, coordinate internal inputs, and act as primary day-to-day contact for external auditors.
• Organise the completion and submission of PLH’s annual return and HMRC corporate tax return.
• Monitor exchange rate fluctuations and advise the Executive and Operations teams on mitigation measures (including approved salary adjustments) to buffer sharp decreases in currency value, in line with organisational policy. 

Essential criteria:

• Fully or part-qualified professional accountant (ACCA, CIMA, ACA, CPA, or equivalent), or demonstrably equivalent professional experience.
• Minimum of five years’ experience in a finance role, including at least two years in a finance management or senior finance position.
• Demonstrable experience overseeing monthly close processes and producing high-quality management accounts and financial reports.
• Strong experience monitoring budgets, maintaining rolling forecasts, and updating financial models based on actuals and revised assumptions.
• Experience preparing for, coordinating, and supporting audits, including liaison with external auditors.
• Advanced Excel or Google Sheets skills, including complex formulas, linked models, and scenario-based inputs and assumptions.
• Strong experience working with cloud-based accounting systems and the ability to rapidly become fully proficient in PLH’s finance systems.
• Strong understanding of internal financial controls, segregation of duties, and financial policy compliance in a regulated environment.
• Ability to work with outsourced accounting or payroll providers, ensuring accuracy, quality control, and timeliness.
• High attention to detail, analytical rigour, and ability to interpret financial data to support evidence-informed decision-making.
• Ability to communicate financial information clearly to non-finance colleagues and support budget-holder capacity-building. 

Preferred criteria:

• Bachelor’s degree in accounting, finance, economics, business administration, or a closely related quantitative discipline.
• Experience working within a UK-registered charity and familiarity with Charity Commission guidance and reporting requirements.
• Experience implementing or maintaining financial policies and procedures aligned with UK charity governance standards.
• Experience managing multi-currency transactions and foreign exchange exposure, ideally using Xero or comparable systems.
• International donor compliance experience, particularly with institutional or multilateral funders (e.g. UNICEF, UN agencies, WHO, major foundations). 
• Demonstrated success working in early-stage or scaling organisations, with the ability to operate both independently and collaboratively.
• Experience working with globally distributed teams and multiple country contexts.
• Confidence delivering financial guidance or training to project managers and non-finance staff.
• High level of proficiency in written and spoken English. 

Great opportunity to lead and support our charity's team through the next phase of development to drive One Medicine forward. 

Job Purpose

To lead the operational delivery of Humanimal Trust’s charitable aims and strategic objectives, as set by the Board of Trustees, ensuring that plans are translated into clear priorities, well-managed programmes and effective day-to-day operations. The postholder will line manage the operational team, oversee the finances and the fundraising activities, and maintain strong governance and compliance within Charity Commission requirements, at all times representing the Trust’s One Medicine purpose with professionalism and integrity.

Dimensions

· Line management responsibility for the operational team

· Budget responsibility: manage agreed operational budgets and monitor expenditure against plan

· Oversee delivery of the annual business plan and operational work programme

· Build and maintain relationships with key stakeholders, supporters, partners and suppliers

· Oversee the fundraising activities

Main Responsibilities and Role

· Provide visible operational leadership for Humanimal Trust, championing One Medicine and role-modelling the Trust’s values

· Translate Board-approved strategy into clear operational priorities, delivery plans and measurable outcomes

· Line-manage the operational team: allocate work, set objectives, provide coaching, and manage performance and wellbeing

· Maintain and improve operational policies, procedures and controls in line with charity regulation, GDPR/data protection and recognised good practice

· Ensure effective delivery of core operational functions (administration, supporter care, governance support, data management and supplier coordination)

· Protect the Trust’s reputation by maintaining high standards of quality, confidentiality, safeguarding and risk management

· Monitor progress against the operational plan, tracking risks, issues and dependencies and reporting regularly to the Chair/Trustees

· Lead on team resourcing and capability: recruitment planning (where applicable), induction, training and continuous improvement

· Work closely with the Chair and Trustees to support good governance, prepare papers, and ensure actions and decisions are implemented

· Attend and present at Board meetings

Finance

· Manage day-to-day financial processes for the Trust, ensuring appropriate approvals, controls and timely processing

· Oversee expense claims and supplier payments in line with policy; ensure accurate records are maintained for audit and reporting

· Track and report on income/expenditure and operational costs, highlighting variances and supporting budget planning with Trustees and finance support (where in place)

· Maintain a clear audit trail for key financial decisions, contracts and delegated approvals

Planning and Organising

· Develop and implement operational plans that translate Trustee priorities into clear workstreams, milestones and accountabilities

· Plan, organise and prioritise team workload and resources to deliver objectives, balancing immediate operational needs with longer-term planning

· Maintain and review the organisational risk register, escalating issues and ensuring proportionate mitigations are in place

· Maintain and review the Trust’s policies and guidance documents

· Monitor and report delivery, performance and compliance (e.g., quarterly/annually as agreed), supporting effective governance and continuous improvement

Decision Making

· Make operational decisions to deliver the Trust’s agreed plans within delegated authority, escalating strategic or high-risk matters to the Chair/Trustees

· Lead and line-manage the operational team, including recruitment planning (where applicable), workload allocation and resource deployment

· Liaise with external partners, supporters, volunteers, suppliers and professional advisers to support delivery and maintain effective relationships

· Liaise with the Chair of Trustees and the Trustees on a regular basis.

· Evaluate and improve processes, systems and ways of working to enhance quality, efficiency, supporter experience and internal control

· Identify learning and development needs for the team and support continuous improvement and professional development

· Manage operational capacity and prioritisation, ensuring resources are aligned to the Trust’s delivery commitments

· Approve expenditure, contracts and commitments within delegated authority and in line with policy

Internal and External Relationships

Internal

· Chair of Trustees and Board of Trustees (including sub-committees), providing timely updates, papers and delivery reporting

· Operational team and volunteers, providing leadership, coordination and support

External

Supporters, donors, partner organisations, volunteers, suppliers and professional advisers (e.g., finance, HR, legal), acting as an operational point of contact as required

Knowledge, Experience, Skills and Style Required

Essential

· Educated to degree level (or equivalent experience), with strong digital/IT capability (MS Office and CRM/databases) and a clear understanding of GDPR/data protection.

· Proven experience in an operational leadership/management role, delivering organisational plans, improving processes and achieving measurable outcomes.

· Excellent communication, negotiation and influencing skills, with the ability to work effectively with Trustees, colleagues, volunteers and external stakeholders.

· Strong people management skills, supporting staff through change, setting clear expectations and creating an inclusive, high-performing team culture.

· Demonstrable experience working in or with a charity/not-for-profit, with a good understanding of governance, compliance and supporter-facing operations (experience in human health, animal health or science an advantage).

· Strong judgement and analytical skills, able to manage competing priorities, budgets and risks and to deliver reliably in a small-organisation environment.

Desirable

· Understanding of the UK charity regulatory environment and good governance practice.

· Experience working with Boards/Trustees, including preparing papers, reporting on delivery and supporting effective decision-making.

· Knowledge and experience of fundraising operations and supporter care.

· Demonstrable understanding of, and commitment to, One Medicine.

Job Context and Special Features

This role is a key senior management position within Humanimal Trust, with responsibility for ensuring that strategy is translated into effective delivery, that the operational team is supported to perform at its best, and that the Trust operates with strong governance, compliance and financial control.

This is a one-year fixed term appointment for a 28-hour (3.5 day) working week, starting at the earliest opportunity.  The role is home-based in the UK, with occasional travel to other locations in the country.