Finance manager jobs

As we continue to evolve and deliver our strategic ambitions, we're looking for an outstanding Head of people to join our Senior Management Group and help shape the next chapter of our organisation. This is a rare opportunity to influence organisational strategy, strengthen leadership capability and ensure our people are equipped to deliver our ambitious corporate objectives. Working closely with the Director of finance, commercial and corporate services and the Executive Team, you'll play a pivotal role in building an organisation that's fit for the future

This is a particularly exciting moment for Bath Cats and Dogs Home. We’ll soon be merging with a neighbouring animal charity. Together, we’ll be stronger and more sustainable, working across a large area that stretches from west Wiltshire to the Bristol Channel, and doubling the size of the population we serve.

This new chapter will significantly expand our reach, increase our impact for local animals, and strengthen the support we can provide to pet owners across our communities. As part of this transformation, fundraising will play a critical role - making this a fantastic opportunity for someone who wants to shape meaningful growth and help deliver ambitious plans for animal welfare.

You’ll lead on developing and securing income from charitable trusts and foundations, managing existing relationships while identifying and cultivating new opportunities. Working closely with the Head of Fundraising and Retail and colleagues across the organisation, you’ll create compelling funding proposals, build strong funder relationships, and help bring innovative projects to life.

Norfolk Wildlife Trust are seeking a Management Accountant to join our Finance Team.

Management Accountant
Contract type: Permanent
Working hours: Full time, 35 hours per week
Salary: £34,877 per annum
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY

About Us

Norfolk Wildlife Trust is the county’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places.

Norfolk Wildlife Trust is a registered charity and the oldest Wildlife Trust in the country. Established in 1926, we now manage over 60 nature reserves and other protected sites in Norfolk including ten kilometres of coastline, nine Norfolk broads, nine National Nature Reserves and five ancient woodlands.

About You and the Role

We are offering the opportunity to join our Finance team, working with the operational and strategic leadership of the Trust from development of budget to delivering results, providing financial insight which supports decision making and drives financial performance.

The successful candidate will be a fully qualified accountant with a curious mindset and extensive experience in the production of management information, budgets and forecasts. They will have the ability to build strong working relationships across the organisation and to effectively communicate financial concepts to colleagues outside of the Finance team, establishing themselves as a key point of contact in providing valuable financial insight.

Your main duties will include;

• Maintaining business relationships
• Regular budget holder meetings
• Detailed variance analysis
• Monthly management accounts
• Budget setting
• Restricted fund accounting
• VAT review and return preparation
• Management of the fixed asset register
• Continuous improvement of the finance function
• Year-end deliverables

In return, we offer a competitive benefits package.

Closing date: 5pm, Monday 20 July 2026
Interviews are likely to be in two stages and be w/c 3rd August.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.

No agencies please. 

Salary: £40,713 - £44,683 per annum
Contract: Permanent
Location: London (Hybrid – 2 days per week in the office)
Closing date: Thursday 16 July 
Benefits: 25 days annual leave plus bank holidays (increasing with service), 7.25% employer pension contribution, private medical insurance and health cashback scheme.

We have a great opportunity for a Trusts and Foundations Manager working for a global humanitarian charity.  Reporting to the Senior Trusts and Foundations Manager, this is an exciting opportunity to join a high-performing philanthropy team at a time of significant growth, with ambitious plans to increase income and deepen relationships with major funding partners.

As part of this exciting role, you will manage a portfolio of significant grants, ensuring exceptional stewardship and grant management throughout the funding cycle. You will develop compelling reports and communications that demonstrate impact, work closely with programme, finance and international colleagues to ensure donor compliance, and build strong relationships with existing and prospective funders. Alongside maintaining and growing a pipeline of trusts and foundations capable of making five and six-figure gifts, you will identify opportunities to secure renewed and increased support, helping to drive the organisation's ambitious fundraising goals.

To be successful as the Trusts and Foundations Manager, you will need:

• Experience producing high-quality written communications, proposals and reports for funders or stakeholders
• Experience maintaining and developing relationships with supporters, donors or key stakeholders, alongside excellent communication skills
• Proven success securing significant gifts or grants from trusts, foundations or other high-value donors, ideally at £50,000 level 

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3024HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

HEAD OF FINANCIAL CONSULTING

Location: Central London / Hybrid (2-3 days a week in the office)
Salary: £100k Plus potential bonus up to 15%
Contract: Full-time, Permanent

Campbell Tickell is an award-winning ‘B Corporation’ providing a wide range of high level consultancy and recruitment services in particular to organisations in the public, non-profit and social impact sectors.

We are seeking an experienced and strategic finance professional for this newly created position, which will strengthen our growing Finance team and offer a rare opportunity to lead high-impact consultancy projects across sectors such as housing, local government, and social care.

Reporting to the Finance Director, who leads this consultancy workstream, you’ll work directly with clients to provide expert financial advice, strategic business planning, and performance reviews. The role includes leading consultancy assignments from end to end, guiding multidisciplinary project teams, and helping clients navigate complex financial challenges with clarity and confidence. You’ll also support the continued development of our finance service offer and contribute to the company’s wider strategic direction.

About you

The ideal candidate will hold a recognised accountancy qualification such as ACA, ACCA, CIMA, or CIPFA, and will bring significant post-qualification experience in senior financial roles or financial consultancy.

You’ll have a strong track record in business planning, financial modelling, and strategic financial analysis, as well as experience working with complex, regulated organisations - such as in the housing, local government, or care sectors.

Excellent communication skills and the ability to influence senior stakeholders are essential, along with sound professional judgement and a collaborative, values-driven approach.

Additional information

This role suits someone who thrives in a fast-paced, project-based environment and is motivated by work that has real social impact. You’ll be joining a supportive and expert team that values integrity, innovation, and professionalism.

If you’re ready for a role where your insight and leadership can shape the future of finance in socially focused organisations, we’d love to hear from you.

At Alzheimer’s Society, we are advisors, supporters, fundraisers, researchers, influencers, communicators, and so much more. Together, we are here to make a difference to the lives of people with dementia and their carers. In Finance & Assurance, our vision is to be the Society’s trusted partners and credible experts working as one team to enable the organisation to end the devastation of dementia.

We are looking for a collaborative, analytical, and organised Assistant FP&A Analyst to join us. In this role, you will be a key member of our Financial Partnering, Planning & Analysis team that sits within the wider Finance department.

This is a permanent, fully home-based role working 35 hours per week, offering excellent flexibility while keeping you connected to a passionate nationwide directorate.

The Assistant FP&A Analyst plays an important supporting role in contributing to budgeting, forecasting, financial modelling and reporting across the Society. You will help ensure we always have a reliable, accurate and well-presented single source of financial truth from which colleagues can make informed decisions.

Your days will be varied and meaningful. Working from home, you will support budgeting and forecasting cycles, maintain templates, and produce regular management account packs and dashboards for our Finance Business Partners and budget holders. You will also help develop intuitive financial tools, contribute to multi-year financial models, and gather operational feedback to drive continuous improvement across our processes. You will be part of a caring and dynamic team that values partnership, accountability, professionalism, and a restless desire to constantly improve.

About you

We recognise that candidates may not meet all the criteria listed. If you meet most of the essential requirements and are passionate about a career in FP&A, we strongly encourage you to apply. Please don’t be put off from applying if you don’t meet every single requirement listed; we recognise the value of transferable skills and are keen to hear from candidates who can demonstrate potential, capability, and a willingness to learn.

You will have:

- Some prior work experience within a Finance team environment.
- Ideally, be a part-qualified accountant (or actively working towards a qualification).
- A strong interest in data, analysis, and upskilling on financial tools on the job.
- Confidence using IT systems to streamline processes and reduce manual inputs.
- Strong organisational skills to manage your own workload and meet regular deadlines.
- A collaborative approach to building relationships with remote colleagues.
- The willingness to travel occasionally for team meetings and away days (a few times a year).

Key Responsibilities:

- Budgeting & Forecasting: Support end-to-end delivery of cycles, maintaining templates, timetables, and data collection from budget holders.
- Management Reporting: Produce and maintain regular account packs, dashboards, and reporting tools for Finance Business Partners and budget holders.
- Financial Modelling: Assist the FP&A Manager with multi-year financial models, scenario planning, and trend analysis to inform key assumptions.
- Process Improvement: Gather operational feedback on financial products to streamline workflows and improve data productivity
- Team Collaboration: Partner across the Finance and Assurance Directorate to ensure a consistent, joined-up "single point of truth."
- Compliance & Values: Maintain accurate, confidential records in line with data protection guidelines and role-model the Society’s core values.

Interviews for this role have been provisionally scheduled to take place on Teams, in the w/c 27th July and w/c 3rd August.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
INDAZ

Job description  

Job title: Programme Manager (Surrey) 

Reports to: Head of Justice Programmes

Direct reports: x3 Advocate (Surrey)

Start date: TBC following successful completion of HMPPS vetting

Salary: £34,391.20 pro-rata per annum (FTE £42,989 per annum, inclusive of £3,990 Southeast weighting)

Working hours: Part time - 28 hours per week across 4 days

Contract: Fixed term until 31 March 2026 with the possibility of an extension, subject to funding

Location: Hybrid - minimum 1 day per week from Surrey Women's Centre (Woking)
 

Job Purpose

To provide strategic oversight and operational management for Women in Prison services in Surrey. The role will focus on delivering Surrey Women’s CRS probation contract and any other funded programmes in Surrey.

Key Responsibility Areas - 

1. Lead on the operational management and strategic oversight of the Surrey programme, ensuring high quality, trauma responsive services are delivered to women in contact with, or at risk of being in contact with, the criminal justice system.
2. Provide effective leadership to the Surrey team, fostering a positive and supportive culture.
3. Monitor case management systems to ensure accurate and timely data recording
4. Develop effective relationships with key stakeholders, such as commissioners, probation and local authority leads to ensure effective service delivery.

For the full job description, please download the recruitment pack.
 

Person Specification

• Experience delivering effective strengths-based case work support and advocacy to women
• Experience supporting or supervising staff/volunteers
• Working knowledge of good safeguarding practice 
• Good budget management understanding/knowledge
• Understanding of trauma-informed approaches
• Good knowledge of the issues faced by women affected by the criminal justice system 
• Experience working with external partners
• Understanding of equality, diversity and inclusion and a commitment to working in a way that promotes social justice and feminism

Deputy Accommodation Manager

This role is ideal for someone compassionate, proactive and motivated to drive positive change.

Location: North Tyneside

Salary: £32,606 per annum

Closing Date: 26 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Deputy Accommodation Manager

Ready to lead a service that helps young people build brighter futures? We are looking for an experienced and motivated Deputy Accommodation Manager to oversee our supported accommodation services for young people aged 16–25 who are homeless or at risk of homelessness. You'll lead a dedicated team, drive high-quality support, and create a safe, positive environment where young people can thrive.

You will be a skilled people manager with experience supporting vulnerable young people, strong safeguarding knowledge, and confidence in risk management, housing support and partnership working. You'll be a proactive problem-solver who leads by example and is committed to delivering outstanding outcomes.

Join us in this great journey and in return, you'll receive excellent training, ongoing professional development and the opportunity to make a genuine difference every day. We welcome applications from people of all backgrounds and experiences.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside.

Key deliverables:

• You will hold responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy.

• You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service.

• You will have responsibilities to manage local project budgets.

• You will ensure the highest standards of support to young people is provided and that housing management is effective.

• You will help manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners.

• You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager.

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below.

• Management experience, including experience of supervising the work of teams and individuals.

• Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.

• Experience of safe service delivery to young people at risk, both in accommodation based and in the community.

• Experience of Ofsted compliance - desirable

• Experience of using Risk Assessments and Support Planning.

• Good literacy, numeracy and IT skills

• Experience of operating safeguarding requirements and procedures

• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of the charity and its founding partners.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

#INDSCP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Ivy Rock Partners is supporting a UK charity with the recruitment of an experienced Financial Modeller to design and build a robust, integrated financial planning model that converts the organisation's annualised five-year financial plan into a fully phased monthly forecast over a five-year horizon.

This role will be responsible for replacing existing multiple planning models with a single, sustainable solution that supports budgeting, forecasting, scenario planning and strategic decision-making.

This is an excellent opportunity for a technically strong finance professional with exceptional financial modelling skills who enjoys solving complex problems and building practical, user-friendly planning tools.

Key responsibilities:

• Review and document the existing financial planning model and supporting workbooks.
• Design and build a fully integrated five-year financial planning model with monthly forecasting capability.
• Develop integrated forecasting across the Income & Expenditure Account, Balance Sheet, Cash Flow, Reserves and Capital Programme.
• Create robust monthly phasing methodologies for income, expenditure, capital investment and working capital movements.
• Consolidate multiple planning workbooks into a streamlined, efficient and well-controlled modelling framework.
• Build scenario planning and sensitivity analysis functionality to support strategic decision-making.
• Develop key forecasting drivers and assumptions to enable efficient reforecasting and long-term planning.
• Produce a sustainable budget model to support future annual budgeting cycles.
• Ensure the model accommodates restricted and unrestricted fund accounting requirements.
• Implement model controls, reconciliations, validation checks and audit trails to improve governance and reliability.
• Produce comprehensive documentation, user guides and knowledge transfer to enable ongoing internal ownership.

You will:

• Be a fully qualified accountant (ACA, ACCA, CIMA or equivalent) or possess significant relevant financial modelling experience.
• Have a proven track record of building complex, integrated financial models in Excel.
• Possess strong experience developing three-statement financial models incorporating profit and loss, balance sheet and cash flow forecasting.
• Have excellent knowledge of FP&A, management accounting, budgeting and long-term financial planning.
• Be highly proficient in advanced Excel, including building scalable and well-controlled financial models.
• Have experience consolidating multiple data sources and planning workbooks into a single modelling framework.
• Possess excellent analytical and problem-solving skills with exceptional attention to detail.
• Ideally have experience within the charity or not-for-profit sector, including an understanding of restricted fund accounting.
• Be able to communicate complex financial concepts clearly and work collaboratively with finance and non-finance stakeholders.

What's on offer: 

• Day rate: £400 - £500 per day
• Hybrid working arrangements 

Position

This is an exciting opportunity for a driven and experienced face-to-face fundraising Manager with Festivals and Events experience who thrives in fast-paced environments and is passionate about both performance and purpose. You’ll lead, coach and inspire teams on the ground at some of the UK’s most vibrant festivals and events, while also playing a key role in shaping the future of our F2F programme—contributing ideas, improving ways of working, and driving innovation across delivery, training and operations. Ideal candidates will combine strong operational and people management skills with resilience, adaptability and a commitment to high standards of safeguarding and supporter engagement. In return, you’ll join a globally respected humanitarian organisation, directly connect the public with MSF’s life-saving work, and have the opportunity to influence and grow a programme that is central to our income and impact.

Hours: Full-Time (37.5 hours per week) This role is not limited to Monday–Friday and will require regular weekend work. Variable days over festival season including overnights and weekends

Duration: Fixed term - 12 months

Location: London - hybrid, and on-site at festivals across the UK

Salary: £41,902.62 - £51,214.32 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

Manage the on-site delivery of MSF UK’s Face-to-Face (F2F) fundraising activity across Festivals and Events, ensuring high-performing, safe and professional fundraising operations that maximise income and public engagement.

Provide day-to-day management and development of Team Leaders, Fundraisers and Coordinator-level roles, driving performance through coaching, monitoring and clear accountability against targets.

Coordinate and deliver on-site operational and logistics activity across up to 60 festivals and events annually, working in close partnership with the Logistics Manager, who is responsible for logistics planning and infrastructure.

Act as the most senior on-site representative for MSF, ensuring all festival and event activity runs smoothly, maintaining strong relationships with event organisers, suppliers and stakeholders, and ensuring a high-quality, self-sufficient operational presence.

Work closely with the F2F Programme Lead and wider F2F management team to deliver the Festivals and Events plan, contribute to programme development and support the ongoing growth of the events portfolio.

Support the recruitment, onboarding and effective deployment of F2F agency workers and MSF UK staff, ensuring teams are equipped to deliver high-quality fundraising and meet performance expectations.

Take responsibility for on-site operational planning, including rota management and oversight of timesheet accuracy, ensuring effective resource allocation across activity.

Ensure all team activity adheres to MSF’s standards for behaviour, safeguarding, safety and compliance, creating a positive and professional working environment.

Outside of festival periods, take responsibility for the delivery of Private Sites activity, maintaining the same standards of leadership, performance and target achievement. The role is accountable for delivering annual Festivals and Events income targets and contributes to the overall success of the Face-to-Face programme.

We are looking for a part time Gift Aid Lead - 21 hours per week for an incredible social welfare charity.

You will be contracted to the Borough hub with a minimum expectation of one day per week working in person.

The Charity:
A long standing National charity, dedicated to providing life long support from advice services to rehabilitation. You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 day's paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!

The role

• This is a specialist role at the centre of how they manage and maximise Gift Aid across the organisation.
• You'll take ownership of monthly claims covering over £100m of fundraised income, ensuring everything is accurate, fully compliant with HMRC requirements, and supported by a clear and robust audit trail.
• Working across multiple directorates, you'll help embed consistent, high-quality processes so Gift Aid is properly considered, correctly applied, and efficiently delivered at every stage.
• A key part of the role is interrogating and improving the quality of Gift Aid data identifying gaps, increasing declaration coverage, reducing errors, and ensuring income is correctly assessed before claims are made.
• You'll also act as the main point of contact for HMRC queries and audits.
• Alongside the technical side, you'll work closely with teams across fundraising, income processing, data and finance to make sure Gift Aid is fully understood and embedded in day-to-day activity.
• This includes reviewing processes, strengthening controls, supporting supplier compliance and developing clear guidance and training where needed.
• You'll also act as the organisation's authority for Gift Aid sign-off on new campaigns and income streams, helping ensure everything is set up correctly from the start and aligned with HMRC rules and internal governance.

The candidate
You'll bring strong technical knowledge of Gift Aid and HMRC regulation, alongside confidence working with complex data, CRM systems and financial reconciliations.
Accuracy, structure and calm attention to detail are essential.

A well-established housing provider in London is seeking an interim Rent Accountant for an initial 3-6 month period.  The organisation has a strong focus on customer satisfaction and continuous improvement across its business.

They are looking for a knowledgeable Rent specialist to join their team and add value in their area of specialism.

 

Please get in touch if this role is of interest to learn more as the role is urgent. 

Service Manager – Women’s Recovery Refuge

Location: Burnley – on site.

Hours: Full time, including participation in an on‑call rota
Contract: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About the service

Safenet delivers specialist services across Lancashire and Greater Manchester, supporting adults and children affected by domestic abuse through safe accommodation, community services, recovery support and prevention work.

This role is based at Jane’s Place which provides 24‑hour accommodation and specialist support for women who are experiencing domestic abuse and who want to address substance use, mental ill‑health, or other complex needs as part of their recovery journey.

At Jane’s Place, many of the women we support have been excluded elsewhere. We don’t see “complexity” as a problem to manage, but as a response to trauma – and recovery as something that happens in healthy relationships, community, safety and hope.

This service sits at the intersection of domestic abuse, addiction recovery and mental health, and we are proud to offer a psychologically informed, trauma‑responsive environment where women are supported to rebuild their lives on their own terms.

About the role

As Service Manager, you will lead and be accountable for the refuge and lead a skilled, compassionate team delivering round‑the‑clock support to women and their children.

You will be a values‑led leader who understands recovery, trauma and risk, and who can balance clarity and accountability with warmth, curiosity and care.

You will:

• Lead and support a multidisciplinary refuge team working with women affected by domestic abuse, substance misuse and mental ill‑health
• Create a culture of psychological safety, reflective practice and trauma‑informed care
• Oversee the safe delivery of a 24‑hour residential service, including participation in an on‑call rota
• Ensure high standards of safeguarding, risk management, and housing management
• Work in partnership with recovery services, mental health providers, criminal justice partners and local authorities
• Support staff to hold hopeful, recovery‑focused relationships with women, even where progress is non‑linear
• Use lived experience insights, feedback and data to continually shape and improve the service

This is a hands‑on leadership role for someone who believes deeply in capacity for change and recovery – even in the most challenging circumstances.

We’re looking for someone who…

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

• Experience of leading and developing staff teams in high‑pressure, emotionally demanding services
• A strong understanding of domestic abuse, recovery, and trauma
• Knowledge of harm reduction, recovery‑focused approaches and systems change
• Confidence managing risk, safeguarding and complex decision‑making
• The ability to hold boundaries without losing humanity
• A commitment to women‑only, feminist and survivor‑informed practice

For further information about the role, please visit the Role Profile. 

  

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

  

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

  

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

  

What’s in It for You? 

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits: 

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants. 

• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents. 

• Mental Health Support – Access emotional and mental well-being services through Spectrum. 

• Cycle to Work Scheme – Save on commuting costs while staying active. 

• Pension Options – with employer pension contributions. 

• Life Assurance – Peace of mind for you and your loved ones. 

• Financial Advice – Expert guidance to help manage your finances. 

• Recognition Awards – Celebrate your achievements with our recognition programs. 

• Meaningful learning and development programmes with regular focus on your individual growth. 

• Gym Membership Discounts – Stay fit with local gym access. 

• One Calico Events – Connect and unwind at our employee social gatherings. 

• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career. 

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most. 

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know. 

  

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

About The Role

This is a 12-month fixed-term opportunity to step into a senior leadership role within Supporter Services at a crucial point of transformation. As Senior Supporter Services Manager, you’ll act as deputy to the Head of Supporter Services, providing steady operational leadership across a busy, multi faceted function while a major CRM programme is delivered across Fundraising. It’s a role for someone who’s comfortable operating at pace, holding complexity, and making sure the day to day never loses momentum while change is happening around it.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll take responsibility for the smooth running of supporter care, income processing, fulfilment, Gift Aid and associated operational activity, ensuring high standards are maintained across every touchpoint. This is about joining the dots between teams, systems and suppliers so that supporter journeys remain consistent, compliant and well managed. You’ll also play a key role in strengthening processes, refining ways of working, and helping embed recent structural changes so the function is set up for long term effectiveness.

Working closely with senior stakeholders across Fundraising, Finance, Data & Insight and external partners, you’ll bring clarity, structure and practical decision making to a fast-moving environment. The role needs someone who can balance operational detail with wider priorities, spot risks early, and keep service delivery on track without losing sight of the bigger picture. Above all, you’ll bring strong leadership, sound judgement and a calm, solutions-focused approach to a function that sits at the heart of supporter experience.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.