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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Care Advisor
Contract type: Permanent, Full time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £29,470 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Supporter Care Team have great conversations with both current and potential supporters to build engagement and support. Through delivering a wonderful experience for our supporters this builds long term loyalty crucial to our fundraising strategy.
About the role
As one of our Supporter Care Advisors, you will deliver an exceptional supporter experience, and work closely with fundraising teams to drive sustainable change.
In this role, you will:
Requirements
To be successful, you will need:
Although not essential, we’d prefer you to have:
Closing date: Applications close 12:00 PM UK time on Monday 8 June. Interviews are expected to take place week commencing 22 June.
*Shortlisting and interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.
How to apply: Click Apply to upload your CV only and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you detail‑oriented, proactive, and passionate about supporting the financial operations behind a mission‑driven organisation? The Finance Officer is a key operational role within the Finance Team, responsible for the day-to-day finance functions, ensuring accurate financial records and robust financial controls.
Working closely with the Head of Finance, the Finance Officer will support with month-end processes and operational finance for events. The role will also support the Head of Finance on budgets and forecasting.
Roles and Responsibilities
Routine Financial Oversight
Budgeting, Forecasting & Cash Management
Payroll & HR Finance Administration
Compliance & Year-End Support
Event & Conference Finance Management
Systems, Process Improvement & Controls
Other Duties
The above list of job deliverables is open and partial, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Person Specification
Essential Skills
Essential Experience
Desirable Skills & Experience
Personal Attributes
Application process:
Key dates: The application deadline is 9am on Monday 1st June 2026. We may close applications early if strong applicants are received before this time. Shortlisted applicants will be invited by Wednesday 3rd June to online interviews taking place between Monday 8th – Tuesday 9th June 2026. Following the online interviews, shortlisted candidates will be invited to a second-stage in-person interview at our London office on Thursday 18th June 2026.
If you are unavailable on any of these dates, please let us know when submitting your application.
Application: To apply, please submit a cover letter and CV.
Please see the full Job Description and all details including Role Particulars, and Why Join Our Team.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
We are looking for an experienced and creative communications generalist who enjoys working across a wide range of activities and can bring our mission to life through powerful storytelling and effective communications.
In this role, you will ensure that the charity’s mission, values and key messages are reflected clearly and consistently across all communications. You will be confident working with the press and welcoming high-profile visitors, helping to raise the profile of our work and the people we support.
As a small charity, we value creativity and initiative. You will enjoy finding innovative ways to maximise impact, using a mix of media, digital channels and partnerships to share our story and reach new audiences.
Working closely with colleagues across the organisation – including the people who use our services – you will help ensure our communications are authentic, inclusive and grounded in real experiences.
You will also collaborate closely with colleagues in the Fundraising team to develop and deliver a series of innovative fundraising and awareness-raising campaigns, helping to engage supporters, grow income and increase understanding of our work.
Our strategy focuses on developing services in new ways, involving clients in every aspect of our work and strengthening collaboration across the sector. The Communications Manager will play a key role in helping the organisation communicate more effectively, building communications confidence across the team, and supporting the growth of our fundraising activity.
This role is a 12 month FTC.
Salary: £44,181 - £50,461 (scale points 29 – 35)
Closing Date: Sunday 31st May
Interview Date: Tuesday 9th June
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are looking for a Trust and Foundations Manager to join a successful and ambitious team, responsible for managing existing donors, managing grants with strategic partners, producing clear and compelling donor communications, and proactively identifying new funding opportunities to support the organisation’s continued growth and impact.
The right candidate will be a self-starter, with excellent written and verbal communications skills, who is highly motivated and passionate about ending world hunger. They must bring experience of identifying potential new partnerships, securing gifts, and ongoing stewardship.
For more detailed information on the roles, please download the attached pdf Job descriptions.
Closing Date: 11-Jun-2026 23:30 Interview Date: w/c 22nd June 2026
Please read the following carefully before making your application: Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about improving outcomes for children, young people and families? Do you thrive on building partnerships, leading teams, and creating services that truly reflect community needs? If so, we’ve got a brilliant opportunity for you as we’re looking for a Children, Families and Young People Lead to join our Thamesmead team focused on Greenwich and Bexley.
In this role, you will lead and shape a comprehensive CF&YP programme that responds to local needs and priorities, working closely with residents to co-design services that reflect real experiences. You’ll build and maintain strong partnerships across public, private and voluntary sectors. Most importantly, you’ll support and develop a high-performing team delivering children, young people and family programmes.
What your day might look like:
What makes this role special:
This is a role where strategy meets real-life. You won’t just design programmes, you’ll see the difference they make every day. From shaping services with local families to building partnerships that unlock new opportunities, your work will directly improve lives. You’ll play a key role in bringing together partners, residents and colleagues to create a truly joined-up offer that supports children and families to thrive.
What We’re Looking For
What you’ll need:
What you’ll get in return
At Peabody, our values guide everything we do — Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
Please read before applying:
As an employer, Peabody does not provide sponsorship to work in the UK.
This is a hybrid role with 3 days a week in the office (SE28) but is community based where you’ll be out and about engaging with residents, partners and colleagues.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 25th May 2026 at midnight. Interviews will be taking place in person on the 2nd June at our Thamesmead office. Please allow up to 90 minutes for your interview, which will include a presentation and will be competency based.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Street Engagement Team is an innovative service that works across the West End/Westminster. The team offers an outreach response to people experiencing homelessness and also leads on several other CSTM projects that cover accommodation and health inclusion service offers.
You will be managing and leading a multi-disciplinary team who provides a blend of both long-term and short-term support to people experiencing multiple levels of disadvantages and interconnecting needs. Modelling a psychologically informed approach, you will manage a team who develops and builds relationships so that every person gets the support they need to move them away from their experiences of homelessness. Through a compassionate and adaptive leadership and management style, you will enable creativity, and professional curiosity, strengthen resilience, and team well-being to be able to meet the different needs and aspirations of the people we support. With a working knowledge of housing options, health inclusion approaches and social care entitlements, you will be both strength-based and solution focused, maximising and developing partnerships internally and externally to enhance service provision. You will be committed to embedding coproduction, so that service provision continues to improve and evolve. You will be organised, analytical and reflective with an ability to balance competing priorities.
Salary: £44,181
Closing Date: Sunday 31st May
Interview Date: Monday 8th June
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
Are you proactive and motivated, ready to take on a new challenge working for a leading homelessness charity?
We have an exciting opportunity to play a key role in supporting the Executive Team at St Mungo’s by providing high-quality administrative, organisational and coordination support. Joining the team as Executive Administrator you will help senior leaders run day to day work smoothly and efficiently, enabling them to focus on strategic priorities.
Working closely with the Business Manager to the CEO, you’ll take on a varied role within a supportive and collaborative team, gaining valuable insight into how a large homelessness charity operates.
In the role of Executive Administrator you will:
With exposure to senior leaders, key meetings and strategic decision-making, you’ll gain valuable insight while developing in a team focused on growth and coaching. Previous post holders have progressed into roles in Change and Transformation, Client Services and Governance.
About you
We think this role will suit an enthusiastic, proactive and well-organised person, ready to use their initiative, problem-solving skills and motivation. Whether you have worked in a similar role in the charity sector, or looking to use your transferable skills to take the next step in your career, this role offers a unique opportunity for someone with a reflective approach and commitment to personal development.
You will bring:
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
When you're ready to apply click the ‘Apply Now’ Button to submit your CV and answer our 3 application questions.
Closing date: 10am on 1 June 2026
Interview and assessments on 11-12 June 2026
We will review applications on a rolling basis and may close this advert early. If this role interests you, we encourage early applications.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Where you’ll be working
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
What we offer
This role is ideal for someone who combines technical knowledge with a pragmatic, risk-based approach and a passion for safeguarding both sensitive personal data and supporter trust. Your ability to influence and work together with others will help us drive forward our Information Governance programme.
We are looking for someone with experience in an Information Governance, Data Protection, or Compliance role.
Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.
The client requests no contact from agencies or media sales.
We are currently looking for an Independent Domestic Violence Advocate (IDVA) to join the Drive team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home, Victim Support Office at Singer Street.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
About the role:
This role is based in London with hybrid working. As a DRIVE Independent Domestic Violence Advocate you will:
You will need:
Please see attached Job Description and Person Specification for further details.
The College of Sexual and Reproductive Healthcare (CoSRH) is seeking a proactive and organised Education Development Officer to support the delivery of its Professional Learning and Development (PLD) portfolio. In this role, you will work collaboratively with internal teams, clinical experts, and external partners to design, deliver and continuously improve high-quality education and training programmes. You’ll play a key role in ensuring a seamless learner experience, managing programmes end-to-end, and using data insights to evaluate impact and drive innovation.
This is an exciting opportunity for someone with experience in learning and development who thrives in a fast-paced, stakeholder-focused environment. You will manage multiple programmes, build strong relationships, and contribute to the growth and visibility of CoSRH’s education offer. The role offers a blend of operational delivery, stakeholder engagement, and creative problem-solving, making it ideal for someone who is detail-oriented, collaborative, and passionate about supporting healthcare professionals in their ongoing development.
Education Development Officer
Job Type: Permanent
Hours: 35 hours per week FTC
Department: Education and Training / Professional Learning and Development (PLD)
Salary: £30,444
Reports to: Professional Learning and Development Manager
Location: Hybrid – CoSRH Office (London Bridge) and home working
The Role
As the Education Development Officer (EDO), you’ll work closely with CoSRH staff, clinical subject matter experts, organisational partners and suppliers to help develop, design, build and maintain the delivery of high-quality education and training programmes and resources. Working as part of a small, dynamic team you will enjoy the pace of a varied portfolio of activities as well as offering excellent member and learner services.
In this role, you will be successful if you are able to:
You’ll….
You will have:
Desirable:
We will offer you:
We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:
Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.
Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.
Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.
Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.
Community & Social Value: An annual volunteering day to give back to causes that matter to you.
Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.
Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.
Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



The client requests no contact from agencies or media sales.
Service Manager – Outreach & Day Centre
We are seeking an experienced and values led manager to lead frontline outreach and day centre services supporting people experiencing rough sleeping and multiple disadvantage.
Overview
Position: Service Manager – Outreach & Day Centre
Salary: £34,000–£39,000 per annum (dependent on experience)
Location: Southend-on-Sea
Hours: 37 hours per week (including evenings, weekends, bank holidays and on call duties as required)
Contract: Permanent
Closing date: 28th May 2026
About the role
This is a senior operational leadership role with overall responsibility for the delivery and development of outreach and day centre services. You will lead skilled teams to provide high quality, trauma informed, psychologically informed support to people experiencing rough sleeping, ensuring services are safe, effective and outcomes focused.
Key responsibilities include:
About you
You will bring significant experience of managing frontline services within homelessness, rough sleeping or multiple disadvantage. You will have a strong understanding of trauma informed practice and the ability to lead teams in challenging, fast paced environments.
You will also demonstrate:
About the organisation
This organisation delivers life changing services for people facing homelessness and rough sleeping, working within psychologically informed environments and in close partnership with local agencies. The culture is collaborative, reflective and committed to equality, diversity and co production with people who have lived experience.
Other roles you may have experience of could include:
Homelessness Service Manager, Supported Housing Manager, Outreach Manager, Rough Sleeping Manager, Day Centre Manager, Housing Services Manager, Community Services Manager, Social Care Manager.
Responsible to: Content and Storytelling Lead
Based: Hybrid (average 1-2 days in office) The Grange, Saunderton, Princes Risborough
Contract: Permanent, Part Time (24.5 hours per week)
Salary: £25,200 - £25,900 per year
As our Individual Giving programme continues to grow, with ambitious fundraising targets and an expanding team, compelling and dynamic copy plays a vital role in helping us engage supporters and drive income. We are looking for a talented Copywriter to create compelling supporter-focused content that supports our Individual Giving activity, including appeals, raffles, Sponsor a Puppy communications, supporter feedback and development communications. You will bring the work of Hearing Dogs for Deaf People to life, through clear, persuasive and emotionally engaging copy that inspires supporters to give, stay connected and feel valued.
You will work closely with the Head of Supporter Retention and Growth and the Head of Acquisition and their respective teams, Marketing, the Creative Strategy Team and wider charity teams to deliver high-quality copy across a range of channels and campaigns. The role requires strong direct response writing experience, strong storytelling skills, a supporter first mindset and an ability to manage multiple deadlines. You will also need to confidently write to the brand guidelines and tone of voice.
Details of responsibilities can be found in the job description, which is downloadable below.
Benefits
For more information and to apply, visit our website via the ‘apply’ button.
Closing date: 10th June 2026
National charity Hearing Dogs for Deaf People trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
Make a real impact in South Kilburn! The OK Club is hiring a CEO to manage and lead the organisation as we continue to develop our presence and impact in our neighbourhood.
Thanks to funding from John Lyon’s Charity, we’re looking for a visionary leader, who is motivated by their Christian faith and who can inspire and equip our team and work with us to develop and deliver our strategic development plan. If you’re someone who loves young people and community, and is passionate about seeing people flourish, we want to hear from you!
Started by students and graduates of Oxford University (hence the OK in our name - Oxford Kilburn) The OK Club has been providing activities for children and young people for the past 60 years and we have exciting plans for our next phase of development.
As well as continuing our programme of youth and children’s activities, over the last couple of years we have also expanded our provision to make the club building available to the wider community. Taking an asset based approach, our Community Animator enabled us to open our doors and connect in a new way with our neighbours.
As CEO you will be responsible for overseeing three key areas -
Applicants will have proven experience of leadership in a charity or community context. The ability to work positively with young people is essential, and experience of managing a building and budgets is also important.
Our funding from John Lyon is initially for three years but we anticipate that, with a brilliant new CEO our funding will grow to make the post sustainable.
The OK Club is located in South Kilburn, North West London. We currently find ourselves in the middle of a building site (quite literally) and that our neighbourhood is changing drastically. Brent Council are continuing their massive regeneration project - demolishing all existing tower blocks and replacing them with new ones, with a greater number of housing units. While much around us is changing, our desire to support children and young people with play and development opportunities is as strong as ever.
The OK Club currently has:
A part time Youth Work Development Officer who oversees our youth work programme.
A part time Building Manager.
A part time Community Animator.
A part time Children's Worker.
Four interns (two full time and two part time, shared with churches), usually from abroad on gap year schemes.
Christian Holt House which can accommodate up to five further individuals who live as part of the missional community and are required as part of their tenancy to contribute to Club activities.
A small but important number of volunteers are recruited from among parents and the community generally. We are keen to grow this team, particularly with older young people and other members of the local community.
Our site contains the following facilities:
A sports hall
3 x activity spaces
A kitchen
Garden
Two upper floors which are currently rented out to other organisations.
We have been funded by Brent Council to renovate our Sports Hall and have ambitious plans for our whole site development in the coming years.
The work of the OK Club is overseen by a Management Committee (Trustees) who meet every two months, and the post will be Line Managed by one of the Trustees.
Inclusion & Diversity:
The OK Club strives to be a diverse and inclusive place where we can ALL be ourselves. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background.
Safer Recruitment:
The OK Club is a Safe Recruiter and will require all applicants to undergo a DBS disclosure as well as taking three references. A criminal record is not necessarily a bar to working for us but must be declared on application.
Timetable: (subject to amendment)
Post advertised - 18th May 2026
Closing Date - 7th June 2026
Shortlisting will take place in the following week and interviews will take place, week commencing 15th June.
The successful candidate may start as soon as they are available and appropriate checks have been carried out.
Application Process:
Applications must be received by the deadline on our approved application form.
Any expressions of interest received through Indeed, Charity Job or other online platforms will be sent the application form to complete and an application won’t be considered until a fully completed form is received.
All applications will be acknowledged and considered in our shortlisting.
Applicants who are shortlisted will be invited for an interview which will likely consist of a presentation, a task, and standard panel interview.
The recruiting panel reserves the right to request a second interview if they feel this is appropriate.
When you are completing the application form, please pay particular attention to the essay section which is where you can tell us how you fit the criteria listed in the person specification.
The client requests no contact from agencies or media sales.
About the role
Imperial College Union is seeking a Building Co-ordinator to play a central role in the day-to-day operation of the Beit Building, one of the Union’s most active and diverse spaces. This is a hands‑on operational role that sits at the heart of student life, ensuring that the building is safe, welcoming and ready to support a wide range of student, staff and commercial activity.
Working closely with the Head of Commercial Services, Duty Managers and a wide network of internal and external stakeholders, the Building Co-ordinator will ensure that building activity runs smoothly from first enquiry through to delivery. This role also leads the Welcome Desk function, providing a consistently high standard of service and information to all building users.
The post is offered on a full-time, permanent basis, working a 35-hour week across any five days out of seven, including some evenings and weekends in line with operational needs.
What you would be doing
You will coordinate the day-to-day operation of the Beit Building, ensuring all spaces are safe, well presented and available to support student, staff and commercial activity. As the first point of contact through the Welcome Desk, you will provide clear information and high‑quality customer service, while maintaining oversight of access systems, key control and building security. You will carry out regular building checks and ensure that any issues are promptly reported and followed up.
You will manage and coordinate bookings across the building, using the digital room booking system to ensure effective use of space. This will involve liaising with internal and external clients to confirm booking details, coordinating room set‑ups and pack‑downs, and supporting Duty Managers with smooth event handovers when required.
You will lead and support the student Welcome Desk team, including recruitment, training and day‑to‑day coordination, helping to create a welcoming and inclusive environment. You will also work closely with the Health, Safety and Facilities Manager and College Estates to support compliance, report maintenance issues and contribute to improvements in building operations and user guidance.
Please see Job description for full outline of duties.
What we are looking for
We are looking for a proactive and organised individual with experience coordinating building or operational services in a customer-focused environment. You will have experience supervising staff or volunteers and be confident managing multiple priorities in a busy setting.
You will bring a strong understanding of building operations, space management and health and safety expectations within a large, multi-use environment. Excellent communication skills and a collaborative approach are essential, as the role works across a wide range of teams and stakeholders.
You will be comfortable using digital booking and reporting systems, have a strong commitment to equality, diversity and inclusion, and be motivated by supporting a positive experience for students and visitors. Experience of working in a Students’ Union or higher education environment, or familiarity with room booking systems, would be an advantage.
Please see Person Specification in Job Description for full outline of duties.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
More information can be found on the Imperial College Benefits page (see website for details).
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team (see website for details).
Closing date: 25 May 2026
Interviews expected to take place week commencing 8/15 June 2026
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
The client requests no contact from agencies or media sales.