Head of content jobs

About us:

Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!

At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.

In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now seeking a passionate leader to join our Chief Executive and senior management team on an interim basis to cover a period of family leave.

Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.

Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.

About the role:

In this senior research professional role, you will be instrumental in executing strategic objectives, specifically through the delivery of a comprehensive research strategy that aligns with our charitable objects and goals. You will work closely with the Director of Communications to support content creation initiatives with research and evidence.

This is an exciting opportunity for a senior research professional who is looking to apply their expertise in a strategic leadership role while enjoying both the flexibility of hybrid working and flexible part-time hours.

Key Responsibilities:

• Delivering the research strategy ensuring alignment with our charitable goals.
• Developing, conducting and managing research projects, content creation and storytelling.
• Implement and report on LFBF’s newly developed impact measurement framework.
• Communicate research findings by presenting at conferences, workshops and seminar.
• Communicate with stakeholders and maintain partnerships

You will have:

• Worked in a senior Research role, preferably at Director level.
• Proven experience in developing, delivering or overseeing research projects, including sourcing funding and sponsorship
• Deep understanding of both qualitative and quantitative research methods, including data collection, analysis, and interpretation
• Ideally in-depth knowledge of the charity’s focus area, financial capability, to guide relevant and impactful research although we are open to different research specialisms with applicability/ relevance to financial capability.
• Experience in content creation, storytelling, and managing multi-channel content delivery, such as podcasts.
• Project management skills to oversee research plans, and expertise in identifying and maintaining relationships with key stakeholders.
• Excellent problem-solving skills and attention to detail.
• Strong written and verbal communication skills.

What we offer:

• An opportunity to make a significant impact on the success of the strategy of the charity.
• A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
• Competitive compensation based on your experience and the charity sector
• Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office on two fixed days a month (Thursday) but otherwise we’re flexible.
• Flexible working days and times: We’re happy to be flexible as we trust you to get things done
• We recognise that physical, mental and financial wellbeing is important:
  • so enjoy our generous annual leave (31 days plus bank holidays for full time hours, pro rata for part time hours) – which increases further after two and five years’ service. You can also buy and sell annual leave.
  • join our Private Medical insurance scheme.
  • provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.

We are recruiting a policy and communications officer to join our small and growing team. The role will combine policy, analysis, communications, and programme support functions. We are therefore looking for applicants keen to work across a range of tasks, in a small organisation where flexibility and adaptability is important.

About the Centre for Crime and Justice Studies

At the Centre for Crime and Justice Studies, we bring people together to challenge conventional thinking on justice, spark fresh ideas, and develop real solutions to issues that matter.

Our vision is of a fair, effective and accountable justice system, in a society less dominated by criminalisation and punishment, because it has developed better ways of preventing and addressing the problems of crime. We prize intellectual openness, and a willingness to engage with difficult questions and challenging ideas. We welcome and encourage scrutiny of our work and are comfortable with the uncertainty that comes from not always having the answer. We recognise the importance of building solidarity and common cause, and reject superficial divisiveness and purity politics.

Our work combines a general programme of educational activities including events with an in-depth programme, focusing on areas of injustice and public interest, such as Imprisonment for Public Protection and joint enterprise laws. If this sounds like your kind of organisation, we’d love to receive your application.

Key duties for this role include:

· Researching and creating engaging content – from written reports to digital media.

· Coordinating, reviewing, editing and correcting written material produced by others.

· Keeping abreast of developments in relevant policy and practice areas and communicating these with others.

· Developing effective relationships with relevant policy makers and opinion formers, advocacy and campaign groups, researchers and academics, policy and practice organisations.

· Managing and creating content for the Centre’s website, social media feeds and eBulletins.

· Assisting in the production of the Centre’s programme of events and publications.

Why join us?

· 30 days annual leave plus bank holidays

· Flexible hybrid working. We put a high value on face-to-face work and collaboration though in office work and offer the flexibilty to work from home up to two days a week. 

· 8% employer pension contribution

· A supportive, collaborative, team culture. 

· Opportunities to work with and communicate interesting and impactful ideas

Apply for the role

For more information, including a job description and person specification, please see attached application pack. To apply, visit our website via the redirect button below for an application form. 

Deadline for completed applications: 5pm Friday, 19 September 2025. Interviews to be held Monday, 29 September at our Vauxhall office.

No agencies please.

Urban Saints equips youth leaders to disciple young people in today’s changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.

About the Role 

The Content Creator will play a vital role in helping Urban Saints communicate with clarity, creativity, and consistency across all platforms. From video editing and creating social media graphics, to designing resources, brochures, or branded assets, this role is responsible for creating visually engaging content that amplifies our message and inspires action.

You'll be responsible for:

• Designing and producing compelling visual content across digital and print formats.
• Filming and editing videos for campaigns, training materials and resources.
• Managing and editing visual assets, including team-supplied images.
• Contributing ideas and visual concepts to support campaigns and storytelling.
• Acting as a brand guardian for visual content, ensuring consistency across all channels.
• Working closely with other members of the Communications team to deliver content for campaigns, training, and wider initiatives.

Please note, this is predominantly a remote role, but with travel as the role requires. All full-time Urban Saints employees are required to attend two team residentials per year (3 days/ 2 nights each).

About You

You'll shape and deliver high-quality content that supports campaigns, promotes our training and resources, and strengthens Urban Saints’ brand both online and in print.

Key Skills and Experience:

• Strong design and video editing skills across digital and print formats.
• Proficiency in Adobe Creative Suite, Canva, and video editing software (Premiere Pro, Final Cut etc)
• Confident in video production – from filming to postproduction.
• Ability to develop content for a range of platforms including social media, web, email, and YouTube.
• Strong attention to detail and visual consistency.
• Proven experience in a content creation, multimedia, or graphic design role.
• Experience creating visual content as part of multi-channel campaigns (e.g. email, social media, website etc).
• Experience working with brand guidelines and visual identities.
• Understanding of digital content trends, platform specifications, and audience behaviour.

How to Apply

This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Please visit our website to fill out an application form. We would love to see your creativity in action. After we’ve received your application we’ll be in touch asking for a link to your portfolio or examples of your work (graphics, videos, or other creative projects) that you’re most proud of.

The closing date for applications is Friday 26th September, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.

Prospectus is delighted to be working with one of the UK’s oldest and largest independent grant-making foundations to recruit for a Head of Communications (job share, 3 days/21 hours per week) to work alongside their current Head of Communications (also 3 days).

This senior, hands-on role brings together communications, storytelling and external relationships. You’ll lead and deliver clear, values-led communications; steward their voice across channels; and help the foundation to connect with the communities they support and the people who shape the systems around them.

The successful candidate will have experience in a senior communications or engagement role. You will have demonstrable experience managing media and press engagement and will have worked with community-based organisations or underrepresented groups to shape messaging. In addition you have experience of line management and excellent stakeholder engagement skills. With a wealth of communications expertise, you will bring ideas and a strategic mindset, displaying confidence and sound judgement.

Please follow the link to the job on the Prospectus website for details on how to apply. If you have any further questions or would like to know more about this opportunity, please contact Steven Fraser at Prospectus.

Interview dates:

First Stage Interviews: Wednesday 1st October (in person)

Final Stage Interviews: Monday 6th October (virtual)

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

About You

You are a strategic and dynamic communications and marketing leader with a track record of delivering campaigns across multiple channels. With experience in managing corporate communications, media relations, and digital engagement. You will understand how to create communications that resonate with target audiences.

Your leadership style is collaborative and results-driven, underpinned by strong organisational skills and the ability to manage complex projects and competing priorities without compromising quality. You have experience overseeing digital platforms from website content and email marketing to social media strategy.

You are an excellent writer and editor who can develop and deliver a compelling narrative aligned to strategic goals. Your expertise in brand management ensures consistent application of visual identity and tone of voice across all touchpoints. You have successfully negotiated and managed contracts and service-level agreements, ensuring value for money.

About the Role

The Interim Head of Communications and Marketing will lead the operational planning, management and development of the College’s communications and marketing functions.

The role will ensure that the College’s marketing and communications activity has clear objectives, is based on audience insight and is evaluated against defined metrics.

This role is pivotal in shaping and articulating the College’s overarching narrative, integrating messages from across all workstreams into a compelling and engaging story that enhances understanding and raises the profile of the College and its products and services with internal and external audiences.

Working within a small communications team, this role will work with colleagues and clinical representatives to ensure all activity supports the College’s organisational strategy and values. The role requires balancing a marketing mindset with an understanding of the needs and expectations of our membership, ensuring our communications remain relevant and member focused.

Your duties include but are not limited to:

• Contribute to the development of the marketing and communications strategy that has clear objectives, is based on stakeholder research and insight, has a credible operational plan for delivery and clear evaluation metrics.
• Lead the planning and delivery of proactive and responsive marketing and communications across all channels – earned, owned and paid.
• Lead the development and cascade of messages and engagement across the College’s communications channels, ensuring strategic alignment and consistency.
• Be a proactive and collaborative member of the directorate, embodying the College’s values and leading by example.
• Prepare papers, reports and advice for College Boards, Trustees and Council as required.
• Manage the team and project budget(s) for the Marketing and Communications Team.
• Provide direction, support and constructive feedback for team members through regular 1:1 meetings.

The Package

This is a full-time, fixed term position with a competitive employee benefits package, which includes (but is not limited to):

• 31 days of annual leave, plus bank holiday
• One additional paid day of leave for each employee for the purpose of celebrating their birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports, and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.

Applicants must reside and have the right to work in the UK. No agencies please.

Head of Fundraising and Development

Connect: North Korea is a fast-growing charity supporting North Korean escapees to build new lives after experiences of systemic discrimination, poverty, and trauma. 

Our organisational income has grown consistently year on year since we registered  in 2018. We now have a series of multi-year grants in place ensuring that 42% of our income for 2026 is already secured. But we are ambitious. We want to do more for our community, so we are looking for a new, dynamic Head of Fundraising and Development to lead and deliver income generation as we scale our work in the UK and globally.

This is a rare opportunity to lead a fundraising strategy and plan across all major income streams—trusts and foundations, individual giving, corporate partnerships, and major donors. This role is an exciting mixture of leadership complemented by  day-to-day delivery. You’ll work closely with the CEO and across programme teams to map out our annual fundraising plan, craft compelling cases for support, develop funder relationships, and increase our funding base by 20% in 2026. 

Position: Head of Fundraising and Development

Responsible to: Chief Executive Officer

Based at: Our offices in New Malden KT3 with some remote/home working.  We will be as flexible as possible to accommodate the right candidate.

Contract: Permanent. Full-time (35 hours per week). Flexible hours/days possible whilst respecting core hours of 10am-4pm

Salary: £45,000 - £50,000 + 5% eligible pension and gym membership

Benefits: 28 days holidays exclusive of public holidays. We also offer 2 additional days on top of this – 1 recharge day where the whole charity closes and 1 day in the week of a staff member’s birthday.

Role objective

Lead our efforts to grow and diversify CNK’s income across individual giving, trusts and foundations, corporate partnerships, and community fundraising. Diversity our income base by increasing our unrestricted income, ensure organisational sustainability by securing multi-year grants and growing individual and corporate donations and grow our annual income by identifying and building relationships with new donor

About you:

Are you passionate about helping others, interested in working with the North Korean community and excited about using your expertise in fundraising to increase our impact? We are looking for a very special candidate to join our small team: a person who knows what success looks like and the steps that need to be taken to get there. A person who rolls up their sleeves and gets stuck in, but most of all, a person who can build relationships - with our team members, our community, our donors and drive through positive change for the benefit of all. 

General duties and responsibilities will be:

Work closely with Chief Executive to:

• Develop our five year organisational fundraising strategy and fundraising action plan for 2026. 

• Draft fundraising targets and KPIs based on current income levels and our delivery plans for 2026

• Lead and coordinate all CNK fundraising activity from Trusts and Foundations, corporate donations and individual giving including identifying new funding sources, drafting applications, delivering individual giving campaigns and communicating with supporters.

• Recruit and support a team of volunteers who help with communications, social media content and community fundraising. 

• Build relationships with major donors, corporates, charitable Trusts and Foundations and other institutional funders

• Attend networking events and meetings with potential donors

• Ensure all fundraising meets the Code of Fundraising Practice, safeguarding standards, GDPR compliant and CNK’s values;

• Report quarterly on fundraising progress to Chief Executive and Board of Trustees

To apply:

Please send CVs and cover letters addressed to Michael Glendinning. Applications are rolling until we find the right candidate.

We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), LGBTQI+ or relationship status, pregnancy and maternity, race, religion and belief, gender or social class.

The Salvation Army is recruiting a Head of Supporter Services. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action. 

One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Supporter Services who will be responsible for ensuring supporters have a positive and memorable experience of engaging with the charity. 

As Head of Supporter Services, you will influence best practice in customer service and fulfilment. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a supporter services strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values. 

To be successful in this role you will have; 

• Substantial experience of delivering supporter services within a complex organisation 

• A confident people leader and collaborator 

• Ability to influence at a senior level and inspire and motivate colleagues. 

• Experience of managing budgets, developing spending plans and delivering financial reporting 

This is an exciting time to join The Salvation Army. If you are an ambitious experienced supporter services expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for. 

The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. The Salvation Army require the post-holder to work a minimum of 2 days per week from THQ, the Supporter Services Team are currently based there full time. 

To find out more, discuss any reasonable adjustments you may require and to progress an application, please download the Candidate Pack and email us to arrange a chat with our Recruitment team. 

Timeframes: 

Role closing: midnight Tuesday 9th September – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date 

1st Stage interviews: 17th and 18th September 2025 

2nd Stage interviews: 29th September 2025 

ImpactEd Consulting is acting as recruitment advisor to the Fair Education Alliance on this appointment.

The Communications Officer is a new role, supporting our neighbourhood to national strategy. You'll report to our Head of Communications, providing essential communications work to enable cross-sector collaboration in and between Combined Authorities, as well as working on national campaigns.

Key responsibilities include securing local, regional and national press coverage, creating and managing digital content, and planning communication strategies to reach target audiences. You'll also research and produce high-quality case studies and impact stories that showcases the outcomes of this work.

This is an exciting opportunity to play a pivotal role in shaping how our new strategy comes to life in communities across the country.

Join WIG as a Event Content Manager!

Introduction

Do you believe collaboration between public, private and not-for profit sector can drive growth and prosperity for the UK? Are you interested in being part of the conversation with senior leaders across HMG, business, universities and civil society? Are you passionate about supporting leaders of today and tomorrow to understand how to meaningfully work together on society’s biggest issues?

About the opportunity

As an Event Content Manager, you will conduct exciting public policy research, work with the most senior speakers from across government, business, universities and civil society speaker management, and create engaging content.

You would take ownership of a portfolio of 40+ briefings, roundtables, workshops and senior level dinners per year across themes impacting economic growth and prosperity including: infrastructure, skills, net zero, AI and new technology, trade, and regulation.

Your mandate is to deliver high-quality, high-impact events, where you will be required to research key policy and economic trends affecting government, business and society, owning the full production life cycle from policy research and agenda setting to speaker acquisition and management etc. You will also collaborate with the marketing and membership functions to ensure that our policy focus for your events programme aligns with membership needs and shifting priorities.

This role is critical to our membership offer – all our events are highly respected and supported by the organisations membership base and will require a strategic thinker who can ensure that the right policy research is carried out to inform event idea validation. The role will be supported by the Event Operations team who will drive on-the-day logistics.

Responsibilities

Event content development

• Lead the content development and planning of your events programme across our themes, this includes:
  • Build compelling agendas
  • Craft key event outcomes
  • Curate engaging and thoughtful speaker briefings
  • Identify and acquire credible, expert speakers
  • Identify and draw in relevant audiences
• Conduct research on key policy and economic trends affecting sectors across our membership base including market and policy trend analysis, collecting feedback from our members including stakeholder interviews and surveying to inform your event programme.
• Lead the collaboration across internal teams to recommend and develop effective marketing and communication materials to promote the events programme such as landing pages, eNewsletter segments, and promotional campaigns, taking ownership of all event programme deliverables under your remit.

High-impact delivery

• Take an outcome-based approach to your events programme; looking with a strategic lens to determine what the optimal events format, venue, and host would be to drive high-level dialogue among cross-sector leaders.
• Design, develop and deliver event content that you will be able to use to generate insightful event write-ups and summaries so we can continue to add tangible value to our members and their sector challenges.
• Immerse yourself in the sectors by networking with key industry figureheads and build an in-depth understanding of how our themes can drive collaboration across our members.
• Oversee and liaise with the Event Operations assistant allocated to your event and/or programme to ensure smooth event delivery.

Innovation, continuous improvement and collaboration

• Evaluate and report on content impact and delivery against event outcomes to inform future production cycles and increase audience engagement and satisfaction.
• Contribute proactively to programme strategy, using evidence-based research to expand your events programme and/or enhance your event content strategy.
• Collaborate with Business Development team members to optimise member outreach and engagement, leveraging our CRM database to increase our speaker and host portfolio.
• Demonstrate creativity and innovation when developing and delivering our annual paid events under your remit, exploring and recommending different commercial opportunities such as barter agreements, sponsorships or partnerships with our members
• Work with the Head of Content and Events to build out a framework for content reports and publications as part of WIGs 5-year strategy.

Qualifications

Desirable not mandatory: Educated to degree level or equivalent experience

Competencies

• Mission-driven: Proven aptitude to see the big picture with a member-centric approach to all activities. Passionate about the need/importance of collaborating across sectors.
• Project management: Balanced focus on operational detail without losing sight of the bigger picture. High attention to detail and excellent organisational skills, showcasing a strong ability to multi-task and prioritise.
• Stakeholder Engagement: Excellent relationship-building skills, with confidence engaging senior leaders across diverse audiences and excellent oral and written communication skills.
• Collaboration: A strong team player who works effectively across functions, with an understanding of team dynamics.
• Strategic Thinking: Ability to generate new ideas, innovate, and deliver pragmatic solutions to problems. Managing challenge with a positive and can-do approach and supporting organisational change.
• Leadership: High emotional intelligence, capable of coaching others and influencing internal and external stakeholders. Comfortable stepping into management roles as needed.

Experience

• 4+ years’ experience of conference or content development preferably around policy or key business issues.
• Proven ability of managing the full conference production cycle, including research, agenda setting, speaker acquisition and event management across a variety of themes, including launch and repeat events (ideally from a major conference organiser).
• Experience working directly with senior executives - understanding their motivators, contextualising their expertise and building meaningful relationships on behalf of a brand/organisation.
• Demonstrable strategic portfolio development and/or new event/content idea validation across one or more: International relations, politics, political economy, finance, economics or technology.
• Clear passion for content development, implementing new content strategies to drive audience engagement and interaction and enhance brand awareness and value
• Advanced project management skills including project launch, progress monitoring, feedback and key learnings in one or more environments: charities, membership/training organisations, public sector or third sector.
• Deep interest and/or exposure in policymaking, U.K. economic development and government relations.

Suffolk Wildlife Trust is seeking a Digital Content Officer to help us share the story of our work, inspire people across the county and drive our mission to “bring nature back to Suffolk”, and vision of a ““A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”. This role is central to how we communicate our impact and connect people with wildlife, ensuring that our voice for nature is clear, compelling and far-reaching.

As a Digital Content Officer, you will be part of the Marketing & Communications team, working across departments to gather stories and create engaging content that resonates with diverse audiences. You will lead on digital communications, including managing our social media accounts, website, and e-newsletters, and play a key role in delivering inspiring campaigns that encourage more people to take action for wildlife and support the charity.

Your work will include planning, creating and publishing content such as videos, images, graphics and written stories that showcase the Trust’s impact and celebrate Suffolk’s wildlife and landscapes. By amplifying these stories, you will help raise awareness, build engagement and attract new members and supporters.

The role also involves co-ordinating local and national awareness campaigns, ensuring that Suffolk Wildlife Trust continues to be recognised as a trusted voice for nature. You will work closely with colleagues across our conservation and reserves, advocacy and engagement teams, to ensure that our communications reflect the breadth of our work and are aligned with our strategic goals.

This is a varied and rewarding role for someone who is creative, highly organised and passionate about nature. It offers the opportunity to use your storytelling and digital skills to make a tangible difference for wildlife and people of Suffolk. This is a fantastic chance to get involved with your local wildlife trust and use your creativity to do amazing things for nature.

This is a permanent, full-time position working 37.5 hours per week -  Monday to Friday from 9:00am to 5:00pm based at our main office Brooke House in Ashbocking. We operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary will be between £26,000.00 and £28,000.00 per annum, depending on skills, knowledge and experience.

To apply for this opportunity, please submit an application via our website by 9:00am on Monday 15 September 2025. The application process will include uploading a CV and cover letter. The interviews are planned for Monday 29 September 2025 at Brooke House in Ashbocking. Please indicate on the application your availability for interview (between 9:30am and 4:00pm).

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.

Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.

Job title: Website and UX Manager

Service: Digital Marketing

Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance

Hours: 37 hours per week (full time)

Location: Home-based

Contract: Permanent

Responsible to: Website and Digital Content Manager

Family Action & the Role’s Impact:

Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all. 

For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Job Summary:

As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.

You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Key Tasks & Responsibilities:

1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.

4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.

5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

7. Monitor and improve SEO across the Relate website.

8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.

10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.

11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.

12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.

13. Produce regular reports for senior stakeholders including data and commentary around website performance.

14. Work with external agencies to deliver effective PPC search and display ad campaigns.

15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.

16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.

17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.

18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.  

Main Responsibilities (check the job description and person specification for further details):

· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

Main Requirements (check the job description and person specification for further details):

· Extensive experience of managing and developing a website within a complex organisation.

· Experience of developing complex user journeys and improving user experience.

· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.

· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 21st September at 23:59

· To learn more about Family Action: Careers

Interviews are likely to take place virtually on 29th and 30th September.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.

Our specialist Youth Service provides holistic, one to one casework and a programme of activities and trips. We are looking for a Head of Youth Services (maternity cover), who will work with other team members to support the effectiveness of operational activities, leading the youth services elements within the organisation. The postholder will be responsible for promoting the wellbeing, learning and development of youth service staff and volunteers and will lead on safeguarding the young people we work with, along with working closely with the Youth Casework Manager and CEO to manage established partnership projects.

We would love to hear from you if you have: 

• Substantial experience of working with refugee, asylum seeking and migrant children and young people facing multi-faceted issues, and managing those services. 
• Successful experience of effective project management, monitoring and evaluation.
• Significant experiences of casework management, confidentiality procedures, and safeguarding and child protection. 
• Knowledge of the issues faced by refugee, asylum seeking and migrant children and young people at an individual level. 
• Knowledge of requirements and responsibilities of Local Authorities in relation to young migrants, alongside local and regional statutory and non-statutory support agencies and their role. 

Benefits include: 

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
• Additional long service annual leave days up to a maximum of an additional 5 days per year.
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution.
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans.

DEADLINE: Rolling deadline, applications will be reviewed on submission and successful candidates invited to interview straight away.

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Are you a social media whizz with a passion for telling powerful stories? Keen to progress in your career in public relations and digital communications while making a real impact in the charity sector? Join Dravet Syndrome UK as a Marketing and Communications Manager (home based,16 hours/week) and bring your creativity and energy to a role where you’ll help shape our online presence, generate meaningful media coverage, and connect communities through engaging content.

Reporting to the Head of Marketing and Communications and working with the Marketing, Communications and Fundraising Manager in this varied position, you’ll drive DSUK’s social media activity, creating and scheduling posts across our social media channels. Alongside engaging online audiences, you’ll be instrumental in our proactive PR work—writing press releases, pitching stories to key media, responding to journalist enquiries, and helping develop compelling family case studies for campaigns. As part of a passionate and supportive team, you’ll collaborate to measure the impact of our communications and marketing work.

If you’re ready to grow your career in communications and want to make a difference for families affected by Dravet syndrome, we want to hear from you.

As part of DSUK’s commitment to safeguarding, the postholder is expected to undertake an enhanced DBS check.

About Dravet Syndrome UK

Dravet Syndrome UK (DSUK) is a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. Dravet Syndrome is a rare neurological condition that affects around one in every 15,000 people in the UK. As well as experiencing severe, difficult-to-control seizures, children and adults with Dravet Syndrome have varying degrees of intellectual disability and a spectrum of associated conditions (known as ‘comorbidities’), which may include autism, ADHD, behaviours that challenge and difficulties with speech, mobility, eating and sleep.

The charity was founded in October 2008 by a small group of 30 families. Today, DSUK is a registered charity helping over 550 families with support, education, and research programmes, underpinned by a world-class Medical Advisory Board.

What you will bring

Essential

· Demonstrable experience in planning and delivering engaging and targeted social media content to build community, raise awareness and drive engagement.

· Hands-on experience managing websites (using WordPress), delivering e-marketing campaigns (e.g. Mailchimp or similar), and applying SEO principles and other techniques to optimise digital communications and online visibility.

· Demonstrable experience in media relations, including writing press releases, working with case studies and successfully pitching and responding to a range of media (online, press, radio, broadcast)

· Demonstrable experience of working in charity, patient advocacy or healthcare sectors

· Ability to deal with people at all levels with empathy, tact and credibility

· Excellent written and verbal communication skills, with an ability to distil large amounts of information and present it in engaging and innovative ways for a variety of audiences

· Demonstrable design skills and knowledge of desktop publishing software e.g. using Canva to create in-house designs for social media and our website

· Act as a brand guardian, ensuring external designers and agencies understand and apply our brand, visual identity, and corporate communications guidelines effectively

· Strong organisational and project management skills, with the ability to prioritise

· Be a self-starter and team player with experience of remote working, and able to work effectively with colleagues using remote technology (e.g. Zoom, Google meets, etc)

Desirable

· Membership of a professional body such as Chartered Institute of Public Relations and/or a commitment to continuous professional development

 Why join Dravet Syndrome UK?

Join our dynamic and growing charity, where you'll thrive in an exciting and engaging environment. We are proud to be a family-oriented charity experiencing growth and fuelled by an ambitious plan for expansion. Our dedicated team is deeply connected to our core audience, and their motivation stems from witnessing our impact on people's lives. Join us today and contribute to making a lasting difference in the lives of those we support.

The closing date for applications is Wednesday, 24 September 2025, with shortlisting interviews taking place in early October with job to commence November 2025.

Our commitment to diversity

As part of our ambitions to improve equality and diversity, we welcome applications for this role from those who identify under any of the protected characteristics under the Equality Act 2010, which include race, age, disability, sex, religion or belief, sexual orientation, gender reassignment, marriage & civil partnership, and pregnancy and maternity.

About the Role:  We wish to appoint a Social Media Coordinator to join our small Communications and Engagement team.  This is an exciting opportunity to increase the engagement of the Diocese of Winchester through digital media channels.

You will be responsible for sharing the life of the diocese and positive content about Christian faith through social media with particular relation to sharing news and stories about the 2025 Bid for national funding (awarded by the national church to dioceses to support them to undertake transformational programmes aimed at revitalising mission and ministry and growing the Kingdom of God in terms of numbers of worshippers and depth of faith). 

This role also includes equipping our churches to reach out using digital tools and social media platforms with a particular emphasis on younger audiences, in line with our Bid’s priorities to grow younger and more diverse as a diocesan community. 

Our values

• Serving - Our diocese has played a major role in shaping this nation, and the life of the diocese is still marked by loving service, in innumerable ways, reaching out in love to those on the margins, serving the wider community, the nation and the wider world.
• Learning - Our diocese has been a major engine of Christian learning and education, from the time of King Alfred onwards, and remains a centre of education, learning and discipleship, through its universities and colleges, through its schools and churches.
• Growing - Our diocese has been a huge catalyst for church growth and mission. Today, we are still working for the revitalisation and renewal of our churches, equipping and enabling them for the challenges of this generation and beyond, nationally and internationally.
• Loving - Our diocese has emanated love that has changed our communities and the wider world. Today, as people encounter our churches, schools and chaplaincies, they find themselves brought face to face with the love of God in Christ, and find their lives changed as a consequence.

Job Summary

• Developing the diocese’s social media presence on its current platforms – Facebook, Instagram, LinkedIn– developing content and campaigns according to an annual content plan which incorporates all church seasons, awareness days, liturgical events, as well as sharing the key messages and events from the Diocese particularly in relation to the 2025 Bid for national funding. 
• Working closely with the Comms team, Strategic Development team and senior staff to identify stories and examples of good ministerial practice and creative ideas that can be communicated with our wider diocesan community through social media, fostering a culture of information and ideas sharing across the diocese. 
• Being part of wider strategic conversations to consider the role of social media in how the diocese can effectively communicate information about the Bid process and how benefices can engage with it, particularly in communicating with children, youth and families and youth leaders. 
• Assist with the development of a strategic plan which grows the diocesan presence on new platforms, such as TikTok and BlueSky, with the specific aim of generating content that reaches younger audiences and that is more missional and ‘gospel-centred’, keeping up to date with online trends.
• Working closely with Mission and Ministry Team to communicate their training and events in ways tailored to younger audiences, and building collaborative networks of young people and youth leaders and comms people around the diocese who will share our content. 
• Equipping our parishes with digital skills in using social media through training, getting them started on appropriate platforms and advising them on content and strategy to connect with existing and new audiences, as part of a suite of interventions offered as part of the 2024 Bid for funding and aligning with aims to help our diocesan community grow younger and more diverse. 
• Using online tools in data analysis, reporting on social media engagement, and scheduling tools such as Buffer. 
• Engaging with other social media users within and outside our community, including regularly interaction with parishes and diocesan communities, sharing their stories and commenting, replying to messages and queries, and being an ambassador for the diocese and our Christian faith and values. 
• Ensuring our social media platforms allow stakeholders to provide comments and feedback on all that we do and to create a culture of shared ownership and storytelling. 
• Working consistently within and upholding the diocese’s brand values/tone of voice and within the Archbishop’s social media guidelines as well as the diocese’s own social media policy.
• Supporting the other members of the comms team with creating designed content using tools like Canva and video for use on social media sites and offering creative ideas within the team context.

Key role requirements

This is an office-based role, with the expectation to work from the office 1 day per week.

About you

We are seeking someone who can demonstrate the following qualifications, experience and skills:

• Educated to at least degree level is preferable
• An excellent level of English is essential
• Good skills in both written and verbal communication
• Experience of using social media and designing campaigns to share stories of Christian faith, grow online community and reach younger audiences
• Some experience with audio, photography, video editing for multi-channel use
• Familiarity with graphic design tools such as Adobe Creative Suite or other editing tools
• Experience of working within, or alongside, the Church of England or another Christian charity or mission organisation desirable

Please refer to the Job Description for more information about the role and person specification.

What we offer

Your Salary

• A salary of £30,366 per annum.  Approx £12,146 per annum for part-time – 2 days/14 hours per week.

Your Benefits

• 25 days annual leave plus eight bank holidays (pro rata for part-time)
• Employer’s pension contribution of 10% of your salary
• A recently refurbished office environment with landscaped gardens and plenty of on-site parking
• Access to Health Assured, an Employee Assistance Programme 

For an informal discussion about this role please contact Jemima Lewis, Head of Communications and Engagement via email.

CVs not accepted. To apply, please complete and return the 2-part application forms.

Applications must be received by 12 noon on 11 September.  Interviews will be held on 25 September in person at Old Alresford Place, SO24 9DH.