Heritage jobs

Operations Officer - Music Charity

Are you an organised, proactive individual who enjoys bringing structure, efficiency and support to a growing organisation? 

Our client is a music focused charity, headed by a leading UK music figure and they are looking for an Operations Officer to join a small, passionate team working towards a meaningful mission: helping ensure every child has access to music and creative opportunities. 

This is a varied and rewarding role that would suit someone who enjoys balancing administration, organisation, governance support and digital systems. No two days are quite the same. You might spend one morning coordinating a Board meeting and preparing papers, then move on to improving internal processes, supporting communications activity or helping keep key organisational records up to date. 

What You'll Be Doing 

Governance & Executive Support 

• Coordinating Board and Committee meetings, including agendas, papers and minute taking. 

• Supporting the CEO and leadership team with diary management and scheduling. 

• Maintaining organised and compliant filing systems in line with GDPR and charity requirements. 

• Managing approval processes and ensuring accurate records are maintained. 

Operations & Administration 

• Maintaining and improving digital filing systems and internal processes. 

• Keeping databases and contact records accurate and up to date. 

• Managing the general inbox, post and office supplies. 

• Supporting the smooth day-to-day running of the organisation. 

Finance & Reporting 

• Maintaining accurate financial records, receipts and approval documentation. 

• Supporting budget tracking and preparing reports for senior leadership and the Board. 

• Identifying opportunities to improve efficiency and support good financial management. 

Digital & Communications Support 

• Providing occasional support to digital and social media activity, including scheduling content and coordinating assets. 

• Maintaining approved image, video and permissions records. 

• Supporting content approval processes to ensure communications are accurate and compliant. 

About You 

We're looking for someone who is: 

• Experienced in administration, operations or office coordination. 

• Comfortable using Microsoft 365, including Word, Excel and Teams. 

• Highly organised with excellent attention to detail. 

• A confident communicator with strong written English. 

• Naturally proactive and enjoys finding ways to improve systems and processes. 

• Interested in digital platforms and comfortable supporting social media activity when needed. 

• Passionate about making a positive difference for young people and communities. 

Experience within the charity sector would be beneficial but is not essential. 

Why Join? 

This is an opportunity to become part of a growing organisation where your contribution will have a genuine impact. You'll work closely with senior leadership, help shape efficient ways of working, and play an important role in supporting a charity that is passionate about widening access to music for children and young people across the UK. 

For someone who believes in the power of music to inspire, connect and transform lives, this role offers the chance to combine strong operational skills with meaningful, purpose-driven work. 

If you're looking for a varied role within a friendly, ambitious team that is helping create more opportunities for young people through music, we'd love to hear from you. 

London | £28000 - £30,000 DOE 
Hybrid Working: Tuesday-Thursday in the office, Monday & Friday from home 
Core Hours: 10am-6pm 

This is a rare opportunity to shape how one of the UK’s most significant cultural organisations works behind the scenes at a time when AI and automation are reshaping how our teams work. You’ll deliver practical, cross-organisational projects that utilise AI to make the NT more efficient, sustainable and resilient — helping teams spend more time on the work that supports great theatre. You will be responsible for delivering strategic projects that enhance operational efficiencies across business operations functions (including Finance, IT and People) as well as theatre operations (including Front of House, New Work and box office). This includes planning, coordinating and delivering AI use case projects in the Business Operations and Support team 2026-2028 roadmap. A key part of the role will be helping the NT explore AI responsibly, ensuring that new tools are used in ways that are practical, inclusive, secure and aligned with organisational policies.

In this hands-on role, you will help us to:

• Deliver practical improvements that save time and reduce duplication
• Support teams to adopt simpler, more sustainable ways of working
• Use AI, digital tools and automation to improve everyday processes
• Strengthen organisational resilience through training, improved planning and documentation

The successful candidate will have the following: 

• Demonstrable experience in a similar operational role
• Strong analytical, problem-solving, and decision-making skills
• Experience managing projects from conception to completion
• Confident using AI tools, including building agents, to design practical solutions and improve workflows
• Experience of using Microsoft 365 and Power Platform tools, including Forms, Bookings, Lists, Power BI and Power Automate

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application is Sunday 26 July 2026 at 11:59pm.

Summary

We’re looking for a Product Manager to join our ambitious Individual Giving team on a permanent full-time basis. As we continue to grow and optimise our programme, this role will help deliver outstanding supporter experiences and sustainable income growth. 

Reporting to the Head of Individual Giving, you’ll manage and develop key products including Adopt a Plot and Plant a Tree, ensuring strong supporter engagement, financial performance and long-term value. 

You’ll have experience developing Individual Giving products and creating audience-focused supporter journeys across acquisition, stewardship, retention and renewal. Using donor insight, data and performance analysis, you’ll identify opportunities to improve engagement, maximise lifetime value and drive continuous improvement. 

Comfortable working in an agile environment, you’ll take a test-and-learn approach to optimise ROI, net income and long-term growth. You’ll also be confident managing budgets, forecasts and targets, balancing short-term priorities with sustainable performance. 

A collaborative relationship-builder, you’ll work across teams to deliver integrated fundraising and stewardship activities, championing excellent supporter experiences both digitally and at our places. 

Combining strategic thinking with practical delivery, you’ll be skilled at managing projects, solving problems and driving improvements. Above all, you’ll share our ambition to transform how we engage audiences at scale, creating compelling opportunities for people to support the National Trust and understand the impact of their giving. 

What it's like to work here

You’ll be working in a newly formed team with the Head of Individual Giving – contributing to building on the success of the current programme, whilst highlighting opportunities to grow and develop ensuring we reach our exciting fundraising goals.

As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.

What you'll be doing

As one of our Product Managers, you'll use data and insight to evaluate performance, identifying opportunities to improve engagement, retention, stewardship and income, while regularly reporting progress to the Head of Individual Giving. You'll manage and optimise Individual Giving products and campaigns end-to-end, ensuring marketing activity delivers an excellent donor experience and a strong return on investment. You'll develop effective fundraising journeys and create more personalised communications based on donor giving levels and preferences to strengthen retention and engagement. You'll also spot new opportunities and emerging trends across the sector, bringing valuable learnings into your role to drive continuous improvement. In addition, you'll build and monitor product budgets, including developing financial modelling scenarios to support planning and decision-making. Using your strong relationship-building and influencing skills, you'll gain buy-in and support for individual giving and fundraising initiatives across the organisation, including at our places.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

• Extensive and demonstrable experience in managing individual giving products in the not-for-profit sector – including supporter acquisition, stewardship, retention and renewal activity.
• Strong project management experience delivering on time and on budget; resulting in growth of income, retention, audience etc.
• An articulate and confident manner with the ability to build relationships and networks with a wide range of stakeholders at all levels – understanding who to work with to get things done.
• Experience in influencing and collaborating across multiple stakeholders in different teams with different priorities and building consensus on next steps
• Working in collaboration with a range of internal stakeholders to deliver supporter journeys, communications and collateral
• A proactive problem solver, self-starter with a high level of energy and self-motivation, able to prioritize workload in a dynamic environment

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

As EA to the Chief Operating Officer (COO), this role has a primary focus in providing comprehensive administrative support to the COO, in collaboration with the wider Directors’ office team and the COO’s direct reports.

They will be responsible for delivery of smart and strategic diary management for the COO and handling administrative tasks on the COO’s behalf. This role will provide varying levels of support for the Finance & Audit Committee, NT Food & Drink Board, Enterprises Board, and the Financial Planning Group. This will be done in close collaboration with the key contacts (internal and external), including, where appropriate, acting as central point for preparation of related papers, meeting scheduling; comprehensive minute-taking may also be required.

A key organisational focus over the next year will be delivery of substantive capital and improvement works. The EA will play a central and strategic role in the organisation and oversight of the related administrative complexities.

In addition to having primary responsibility to the COO, this role will provide administrative support to the Legal team, including invoice and expenses management, and diary co-ordination where required.

The successful candidate will have the following: 

• Considerable experience in an EA / PA or senior-level equivalent administrative capacity within an Executive environment (business or charity sector)
• Exceptional administrative and organisational skills, with a focus on complex and strategic diary management
• Excellent communication (in all mediums), interpersonal, and organisational skills, including building and maintaining key relationships in a senior space
• Proven experience in safeguarding sensitive and confidential information accordingly, with a core understanding of prioritisation
• Experience in formal minuting and report drafting

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application is Thursday 23rd July 2026 at 12 noon.

We are recruiting for a Fundraising Manager to develop and implement our fundraising strategy. You will take the lead on generating fundraising income, primarily through trusts and foundations, while also expanding the ambition of our individual donor programme.  Building on the strong foundations already in place, you will continue to steward these relationships while helping us diversify our funder portfolio and identify new fundraising income streams.

If you are passionate about how the arts can make a difference to people’s lives and have great communication skills combined with fundraising experience, we’d love to hear from you. 

We are seeking an experienced and visionary Director/CEO to help lead a multi-award-winning charity into its next phase of growth and impact.

You will help shape and deliver the organisation’s strategic vision while ensuring the successful delivery of our programmes.  Key responsibilities include:

• Leading strategic planning and organisational growth opportunities
• Developing fundraising and income generation strategies understanding the funding challenges and landscape for the charity sector
• Securing income contracts and partnership opportunities
• Overseeing financial planning, budgeting and reporting
• Leading and supporting a dispersed hybrid team
• Working as an ambassador with funders and stakeholders

We are seeking a passionate and dedicated Volunteer and Promotions Manager to oversee our volunteer and placement programme and to lead appropriate community engagement and outreach initiatives. 
This role will foster strong relationships and develop promotional strategies, and is vital in enhancing our organisation’s visibility and impact.

Afrocats exist to empower communities through creativity, cultural engagement, and wellbeing. Our mission is rooted in creating inclusive spaces where individuals feel safe to rediscover joy, build confidence, and connect with others. We believe in meeting people where they are, offering opportunities for growth, and challenging inequitable systems through arts and advocacy.

This is a great time to join our charity at a time of significant growth and change. No two days are the same at Afrocats and the work is fun, creative and rewarding.

Interviews will be held in late September. 

As our People Coordinator you will be the first point of contact for People related queries maintaining a positive, proactive, and outward-facing operational service in a fast-paced environment.

Delivering excellent day to day administration for the full employee lifecycle including payroll and recruitment this role undertakes a broad range of administrative activities working in close collaboration with colleagues across the National Theatre.

Contributing and supporting process improvement this role works alongside other People Coordinators to deliver an exceptional People service.

The successful candidate will have the following: 

• Experience of providing HR/People administrative support in a busy fast paced environment.
• Confident and well-practiced working to strict deadlines whilst maintaining meticulous attention to detail.
• Strong time management skills, capable of organising and delivering multiple tasks and projects to completion.
• Ability to work independently and use initiative.
• Experienced with prioritising conflicting demands and managing stakeholders effectively.
• Experience of using an HRIS platform to support tasks and working within defined processes.
• Skilled experience using Microsoft 365 applications; Word, Excel, Outlook, Forms, Lists and Power Point, Sharepoint.

If that sounds like you, then we would love to hear from you!

Please note:

The closing date for the receipt of a completed application is Monday 20th July 2026 at 12 noon.

We are seeking a dynamic and experienced Projects and Partnerships Manager to lead Afrocats’ projects, programmes and partnership work. This role offers an exciting opportunity to oversee complex projects, manage diverse teams, and drive organisational growth through effective partnership development. The successful applicant will be responsible for motivating and coordinating cross-functional teams, ensuring project delivery aligns with organisational objectives, and cultivating important partnerships.

Afrocats exist to empower communities through creativity, cultural engagement, and wellbeing. Our mission is rooted in creating inclusive spaces where individuals feel safe to rediscover joy, build confidence, and connect with others. We believe in meeting people where they are, offering opportunities for growth, and challenging inequitable systems through arts and advocacy.

This is a great time to join our charity at a time of significant growth and change. No two days are the same at Afrocats and the work is fun, creative and rewarding.

Interviews will be held at the end of September. 

Join the award winning Independent Society of Musicians

Central London  - Assistant to the Chief Executive and Assistant Company Secretary

28 hours per week – Circa £45K pro rata

The award-winning ISM is the dynamic, change making professional body  representing musicians. With a current membership of over 11,000, the ISM is known for its wide range of services to its members from legal to health and wellbeing. We are also known for our campaigning work on issues from music education to AI and Brexit.

The ISM is now looking for a highly experienced Administrator and Secretary to work alongside the Chief Executive. You will have very strong administrative skills as well as advanced knowledge of using Microsoft office packages such as Word, Excel, Outlook and PowerPoint. You must have experience of ensuring good governance at Board level including  preparing Board papers and drafting and circulating Board minutes. This is a critical part of the role as well as drafting a wide variety of correspondence.

You will also be responsible for aspects of risk management such as health and safety. The Chief Executive is a senior leader in the music sector so you will need to be able to demonstrate absolute loyalty, discretion and confidentiality as well as excellent common sense and good judgement.

If possible you should have a music background.

You will have at least 5 years’ experience working  in Governance/ Administration or as a PA/ Secretary and will be used to working to competing deadlines with high levels of accuracy. You will be joining a professional staff team who are based in Bayswater, London. The role is 28 hours per week.

For a full job description for this role please visit the ISM website.

To apply please send a CV and covering letter saying why you are right the person for the job to membership team email address.

Closing date is Monday 20th July at 9.30am. Interviews will take place face-to-face and applications generated by AI will not be considered

Build what comes next.

Big Creative Education Foundation is looking for an experienced Fundraiser to help unlock the support needed to create new opportunities for young people entering the creative industries.

You’ll lead trust and foundation applications, develop new funding opportunities, and build relationships with partners who share our ambition to open more doors into industry.

If you’re skilled in fundraising, grant writing or business development and want your expertise to create tangible outcomes, we’d love to hear from you.

• Post Title: Fundraiser for Big Creative Education Foundation (0.5)
• Salary: £60k (pro rata 30k)
• Basis: Part Time (2.5 days a week)
• Weeks: 1yr fixed term contract, freelance role.
• Start Date: October 2026
• Reporting to: Alexis Michaelides MD BCT & Sacha Corcoran Principal BCA, BCEF Board of Trustees
• Location: Creative Works, Blackhorse road, Walthamstow E17 6HL

Purpose of the role:

The Part-Time Fundraiser will lead on developing and delivering early-stage fundraising activity for BCEF, helping to secure income from a range of sources including trusts and foundations, individual donors, corporate partners, and events.

This role suits a proactive, experienced, organised fundraiser who enjoys building relationships, spotting opportunities, and working closely with a board of trustees in a growing organisation, recognising, understanding and promoting its primary objects.

Big Creative Education Foundation Charitable Objects are:

• Advancement of education and training for the public benefit, particularly (without limitation) in the creative arts and in digital skills; and
• Relief of need arising from disadvantage, particularly (without limitation) by providing and increasing opportunity in relation to education and training. (“Objects”).

Key Responsibilities

Principal Accountabilities:

Fundraising Strategy & Development

• Support the development and delivery of a realistic and sustainable fundraising plan
• Identify and research funding opportunities aligned with the Foundation mission
• Contribute to income targets and pipeline planning
• Identify seed funding opportunities to support operational growth

Trusts, Foundations & Grants

• Research and apply to relevant trusts, foundations, and grant-makers
• Draft high-quality funding applications, proposals, and reports
• Track deadlines, outcomes, and reporting requirements

Individual Giving & Corporate Support

• Support the development of individual giving and corporate fundraising opportunities
• Build and maintain positive relationships with donors and supporters
• Assist with stewardship and donor communications

Events & Campaigns

• Support planning and delivery of small-scale fundraising events or campaigns
• Help develop creative fundraising ideas that reflect the organisation’s values

Monitoring & Administration

• Maintain accurate fundraising records and income tracking
• Support impact reporting and evidence collection for funders
• Ensure fundraising activity meets relevant legal and ethical standards
• Report into the board of trustees and Foundation advisors with regular updates
• Attend board meetings and produce board reports

How to apply

Please refer to the advert on he company website for exact details of how to apply. This must include a supporting statement that evidences your experience matched to the accountabilities and person specification of the job role and how you will embed the case for support in your fundraising strategy.

Case for support attached as an appendices.

Closing date for application is : 28th August

Interviews will be held the week of : 7th September

Safeguarding BCE operates safer recruitment practice in accordance with Keeping Children Safe in Education regulations. Please expect the highest level of scrutiny and background checks. Appointments are subject to  satisfactory references being obtained, and an enhanced disclosure and barring service (DBS) check. New members of staff cannot start their positions until these documents are in place.

Warner Interviews

As a values led organisation we conduct Warner interviews as part of our recruitment process. These are designed to help us understand your own values and motivation for working with the specific cohort of young people we serve. We recommend that you research this interview technique should you be invited to attend an interview.

As we continue to expand our fundraising ambitions, we are seeking a meticulous, proactive and collaborative individual to help improve the efficacy of our team, strengthen relationships with our supporters and ensure excellent stewardship of our donors.

This role offers an exciting opportunity for an early-career fundraiser to build their experience within a dynamic theatre charity. You will play a key role in shaping the supporter journey, managing data and communications, and contributing to a growing pipeline of individual giving.

We are looking for someone with outstanding attention to detail, strong organisational skills, and a genuine commitment to delivering excellent supporter experiences. You will work closely with colleagues across multiple departments to ensure our fundraising activity is supported by robust systems, clear communication, and thoughtful engagement. You will directly support members of the Development team with wider systems and processes.

We are a dynamic, high-performing, small and mighty legal team supporting the Southbank Centre to achieve its strategic priorities. The role covers a broad range of  cutting edge legal work with colleagues from all departments and at all levels, of the Southbank Centre.

Please download the attached Job Description for a full overview of this role's responsibilities.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

Key Responsibilities

• Drafting and negotiating a broad range of arts, commercial and real estate contracts.
• Advising on data protection, IP and regulatory matters.
• Developing and updating templates.

Skills & Experience

• A qualified solicitor holding a current practising certificate with 5+ years PQE in house or at a top law firm (with secondment experience) in commercial, IP or related fields.
• Strong organisational/legal tech skills and interest in using/ developing AI tools.
• Strong legal drafting/skills, confident negotiating a broad range of commercial contracts. 
• Experience of managing commercial property transactions. 
• Confident managing projects in a fast paced and complex in-house environment.

You will play a key role in developing the industry-leading commercial function that the NT needs to continue delivering great theatre into the future. You will help us to meet our ambitious savings targets, mitigate supply chain risk and embed the policies, processes and procedures that are needed to ensure the new function is successful.

You will provide commercial leadership across a multi-million-pound third-party spend portfolio spanning IT, digital production, technical theatre systems, production services and related infrastructure across not just the NT’s Southbank campus but its NT Live cinema and NT at Home streaming offerings.

This role will be the second most senior procurement position within the organisation and offers significant opportunity to shape the future direction of the function. You will deputise for the Head of Procurement where required, representing the function at Executive level meetings and taking ownership of strategic initiatives across the wider procurement programme. You will build robust, collaborative relationships with business areas, suppliers and industry peers as well as developing an understanding of the unique roles our technical and creative teams play in delivering the work the NT produces on its stages.

The successful candidate will have the following: 

• Relevant degree-level education and/or MCIPS qualified or equivalent
• Demonstrates enthusiasm for the performing arts and the role procurement can play in supporting creative excellence
• Excellent stakeholder management experience. Works collaboratively with business areas, finance, legal and other related departments to find pragmatic solutions to business problems
• A proven negotiator who delivers savings efficiently and balances competing objectives to achieve the best possible outcome
• Outstanding organisational abilities

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application is Thursday 23rd July 2026 at 12 noon.