Homelessness and housing advice manager jobs

Employee Relations Advisor

Location: London – Hybrid working (2 days per week in the office)
Contract: Permanent
Salary: £40,600

Make a real impact through brilliant people management

Goodman Masson are excited to be recruiting an Employee Relations Advisor to join a busy, values-led organisation delivering a high-quality, proactive HR service. This is a fantastic opportunity for an experienced HR professional who thrives in a fast-paced, customer-focused environment and is passionate about enabling managers to get the very best from their people.

You’ll be joining a large and very supportive ER Advisor Team of around 15 and partner closely with managers across the business, providing expert, pragmatic advice that drives performance, builds capability and minimises employee relations risk.

What you’ll be doing

As an Employee Relations Advisor, you’ll play a pivotal role in delivering an effective and responsive HR service. Your key responsibilities will include:

• Partnering with managers to improve people management capability and confidence
• Providing expert advice and coaching on employee relations matters, including absence, performance, wellbeing and employee engagement
• Managing disciplinary and grievance cases independently, ensuring fair, consistent and legally compliant outcomes
• Supporting organisational change projects, including restructures, consultations and redundancy processes, in line with policy and employment law
• Building strong, trusted relationships with stakeholders across the organisation to deliver practical, customer-focused HR solutions
• Working closely with HR Business Partners, Recruitment teams and external providers to deliver joined-up people solutions
• Ensuring HR policies are up to date, legally compliant and consistently applied
• Maintaining accurate HR records and systems (including iTrent) and supporting KPI reporting
• Identifying risks and gaps in ER processes and proactively recommending improvements
• Supporting establishment budget management within relevant business areas

What we’re looking for

We’re looking for a confident, credible HR professional who enjoys working collaboratively and isn’t afraid to take ownership. You’ll bring:

• CIPD qualification (or equivalent relevant experience)
• Strong technical knowledge across employee relations and employment law
• Proven experience managing disciplinary and grievance cases independently (essential)
• Housing Association experience – highly desirable
• Public Sector experience – highly desirable
• Exposure to complex ER casework (desirable but not essential)
• Demonstrable experience influencing and advising senior managers
• Excellent written and verbal communication skills
• Strong organisational and project management skills, with the ability to multitask and meet deadlines
• A proactive, solutions-focused approach and commitment to continuous improvement
• High levels of IT literacy, including advanced use of HR systems and MS Office
• Coaching qualification (desirable)

The organisation is looking for the successful candidate to start ASAP but are happy to wait up for a month notice period for the right candidate.

If you’re interested, please send your CV highlighting the relevant experience in bullet points under each of your previous roles (not just in your profile summary).

Please then email your updated CV to [email protected] as soon as possible to maximise your chance of being shortlisted for interview.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Loss & Bereavement Specialist Worker

Salary: £27,000- £32,000 pro rata

Location: Advance Headoffice Hammersmith & Women’s centres across London, with co- location at HMP Bronzefield

Hours: 21 hours per week

Contract: Fixed Term – March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This is an ideal post for someone with experience and interest in bereavement work, looking to join a forward thinking, new service. This is also a great chance to be working alongside the Healthcare & Education Department within HMP Bronzefield and be part of a prison services team in Advance.

Using a trauma informed approached, the Loss & Bereavement Specialist will conduct a person-centred assessment to understand the extent of the client’s emotional needs and the impact of loss due to imprisonment or contact with the criminal justice system whilst also identifying practical and specialist needs. They will work with women to develop a support plan, ensuring they are equipped with information and knowledge about how to navigate possible changes in circumstances related to her children’s care and offer crisis intervention and support during acute phases of loss/bereavement.

The Loss & Bereavement Specialist Worker will liaise with the Prison Healthcare team, OMU, visits team and the Family Support Officer to facilitate interactions between women and their children/family members, particularly considering support is in place after visits and that the women’s emotional needs are met in custody and community via our Women’s centres.

The Specialist Worker will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. The role will combine a casework- based approach, along with a signposting and advice service for the women. They will be based in the community and will provide a drop-in service in HMP Bronzefield to support women who are close to release.

A car may be desirable for this role, though not essential.

About You:

To be successful as the Loss & Bereavement Specialist Worker you will need the below experience and skills:

Experience of working with bereaved individuals and providing grief counselling including knowledge of various therapeutic modalities relevant to grief counselling

Comprehensive understanding of the grieving process and experience of working with bereaved and loss as well as knowledge of traumatic and complex grief/loss.

An understanding of violence against women and girls and its links to women in the criminal justice system.

Proven ability and experience as a caseworker delivering trauma responsive interventions which support resettlement and rehabilitation of vulnerable people in the criminal justice system whether in the community or in prisons

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing date for applications: 16th March 2026
Interviews are taking place w/c 23rd March 2026

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

ABOUT THE ORGANISATION
Join one of the UK's largest and most impactful charities - an organisation delivering life-changing services across communities nationwide. With a long history of social mission, they operate at scale across social welfare, community development, education, homelessness and support services.

THE ROLE
You will lead the provision of full management accounting support for a portfolio of key business areas, offering financial insight, analysis and proactive business partnering. Working closely with a Mission Management Accountant, you will help operational leaders understand performance, make informed decisions and plan effectively.

Key responsibilities include:
* Delivering management accounts, forecasts, variance analysis and commentary.
* Supporting budget holders with budgeting, planning and monthly monitoring.
* Providing financial advice, insights and training to non-finance stakeholders.
* Preparing journals, accruals, prepayments and month-end schedules.
* Supporting staffing/establishment analysis and headcount monitoring.
* Assisting income streams through invoice management.
* Producing financial modelling and strategic planning reports.
* Preparing year-end schedules and handling audit queries.

ABOUT YOU
* Significant experience in management accounting, budgeting and financial analysis within a large complex organisation.
* Fully qualified accountant.
* Strong Excel and data analysis skills.
* Ability to run full month-end independently.
* Excellent communication and stakeholder engagement skills.
* Organised, proactive and solutions-focused.

Desirable experience: charity accounting, VAT/Gift Aid, KPI development, strong excel ability.

WHAT'S IN IT FOR YOU
* Hybrid working: two days per week in the London office.
* 35-hour working week with a strong work-life balance.
* Pension: Matched pension contribution
* On-site café with discounts.
* Minimum 25 days annual leave plus bank holidays and Christmas closure.

Please apply now for the opportunity to work with a large, purpose-led charity making a real difference across communities every day.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

ABOUT THE ORGANISATION
Join one of the UK's largest and most impactful charities - an organisation delivering life-changing services across communities nationwide. With a long history of social mission, they operate at scale across social welfare, community development, education, homelessness and support services.

THE ROLE
You will lead the provision of full management accounting support for a portfolio of key business areas, offering financial insight, analysis and proactive business partnering. Working closely with a Mission Management Accountant, you will help operational leaders understand performance, make informed decisions and plan effectively.

Key responsibilities include:
* Delivering management accounts, forecasts, variance analysis and commentary.
* Supporting budget holders with budgeting, planning and monthly monitoring.
* Providing financial advice, insights and training to non-finance stakeholders.
* Preparing journals, accruals, prepayments and month-end schedules.
* Supporting staffing/establishment analysis and headcount monitoring.
* Assisting income streams through invoice management.
* Producing financial modelling and strategic planning reports.
* Preparing year-end schedules and handling audit queries.

ABOUT YOU
* Significant experience in management accounting, budgeting and financial analysis within a large complex organisation.
* Fully qualified accountant.
* Strong Excel and data analysis skills.
* Ability to run full month-end independently.
* Excellent communication and stakeholder engagement skills.
* Organised, proactive and solutions-focused.

Desirable experience: charity accounting, VAT/Gift Aid, KPI development, strong excel ability.

WHAT'S IN IT FOR YOU
* Hybrid working: two days per week in the London office.
* 35-hour working week with a strong work-life balance.
* Pension: Matched pension contribution
* On-site café with discounts.
* Minimum 25 days annual leave plus bank holidays and Christmas closure.

Please apply now for the opportunity to work with a large, purpose-led charity making a real difference across communities every day.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for an interventions and women’s centre coordinator to work with our Minerva team on the delivery of a service across Hampshire.

Salary: £23,000 - £27,000 pro-rata

Location: Portsmouth

Hours: 17.5 Hours per week

Contract: Until March 31st, 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

The project:

We are in the process of expanding our service beyond our London footprint to Bedfordshire, Essex, Hampshire, Hertfordshire and Kent, along with Thames Valley, providing one-to-one advocacy and specialist work including workshops and group activities delivered by Advance in partnership with voluntary organisations.

This role plays a critical part in creating, coordinating and delivering the group offering for women accessing our Commissioned Rehabilitative Services (CRS), as well as providing administration support across the region.

In short you will:

• Be the first point of contact for clients coming to the Women’s Centre; offering a warm welcome and trauma informed approach
• Ensure the client waiting area is kept tidy with up-to-date information/leaflets and supplies of refreshments
• Create structured sessions based on CRS support pathways and/or advance’s EDI strategy
• Deliver, facilitate and coordinate direct group delivery and events at the Women’s Centre and regional venues
• Hold a small caseload of women that are accessing the Women’s Centre and/or in the community in line with service delivery need – to include completing initial assessments where required
• Build relationships with external organisations and partners to support the delivery of structured sessions at the Women’s Centre and to signpost women for wrap around support where appropriate
• Assist in researching additional resources and events for service users; both within the Centre and across the region
• Contribute to creating and lead on updating the local Services Directory with details of local organisations, key contacts and details of services on offer, including eligibility criteria
• Assist the Service Manager in managing the smooth running of the Women’s Centre in your region, including managing the group workshops timetable, arranging meetings and booking external venues for client groups or training events
• Support administration for the Hampshire Minerva team
• Assist the Service Manager with the quality assurance and collation of data and information as required, including for funder reports.

About You:

To be successful as the Women’s Centre Coordinator you will need the below experience and skills:

• You are an excellent relationship builder who can warmly work with women
• You will have experience of creating, delivering and facilitating engaging group workshops
• You will bring experience of supporting vulnerable communities and have good working knowledge about safeguarding and risk management and bring an eagerness to learn and develop new skills
• You will deliver an exceptional first point of contact service, and contribute to creating a safe space for women in service

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: 5th March 2026
• Interviews will take place on the 12th and 13th of March 2026

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact the talent team and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing

As Community Coordinator, you will be welcoming everyone who walks through our doors, running fun and inclusive activities, and helping people access the support that they need. 

This role is a demanding, people-focussed position and the successful applicant will have an outstanding ability to relate to and draw the best out of our community at The Oasis Centre.

What you will be doing:

· Giving a warm, genuine welcome to everyone who visits the Centre

· Planning, preparing, and running fun, engaging, and inclusive community activities in our free café

· Helping people find the right support by signposting them to services within the Centre

· Responding calmly and wisely to issues that present themselves, offering reassurance and support

· Welcoming visiting organisations and ensuring they feel part of the Oasis culture

· Living out and actively modelling the values of Oasis every day

· Setting the tone of a safe, respectful, and uplifting environment by challenging negative behaviours appropriately

· Supporting the wider Oasis team with other tasks when needed

What we’re looking for:

· An Occupational Requirement exists for the post-holder to be a practicing Christian in accordance with Section 2 of the Equality Act 2010

· A natural “people person” warm, approachable, and welcoming

· A great communicator who can connect with people from all walks of life

· Patient, kind, and trustworthy, someone who can be relied on

· Organised and self-motivated, able to take initiative

· Calm under pressure and confident in handling conflict well

Person Specification:

E = Essential D = Desirable

1. Education/ Training

GCSE Maths and English minimum 5 or above (High C and above) (E)

2. Experience

A minimum of 2 years relevant experience (this can be from a wide variety of backgrounds) (D)

Experience of working with disadvantaged people (D)

Experience of communicating effectively and persuasively using a variety of media (D)

Experience of working within a small-medium charity (D)

Experience of working in a community setting (E)

3.       Essential Skills

Excellent organisational skills: including goal setting, prioritising competing demands and meeting deadlines (D)

A clear communicator at all levels, with excellent written and oral communication skills, including the ability to write clear and comprehensive reports. (E)

Ability to work independently and to identify and prioritise own workload (E)

Ability to work as a supportive and productive member of a team (E)

Flexibility to deal with constantly changing circumstances and a cool head under pressure (E)

Excellent conflict resolution skills (E)

Good interpersonal skills (E)

Confident at networking and building up productive relationships (D)

4. Relevant Aptitudes

Compassionate with a heart for the disadvantaged (E)

Flexible and occasionally willing to work outside of usual working hours (E)

5. Personal

Willingness to uphold the vision, mission and values of The Oasis Centre (E)

Approachability: a friendly, welcoming and caring nature (E)

An ability to relate to, include, and bring the best out of The Oasis Centre’s community (E)

An ability to positively interact with all of our community, volunteers and staff (E)

6. Beliefs

It is an Occupational Requirement for the post-holder to be a practicing Christian in accordance Section 2 with the Equality Act 2010 (E)

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Senior Keyworker

Salary: £25,000 - £27,000

Location: Based across our offices in Reading and Oxford but you will need to hold a full UK driving license and be able to commute across the entire Thames Valley region (Oxfordshire, Berkshire & Buckinghamshire)

Hours: 35 Hours per week, with some working from home

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Working as a Senior Keyworker you will be responsible for supervising a small group of keyworkers, planned and ad-hoc supervision is an integral part of the Senior role, and you will be supporting keyworkers with monthly supervision and have oversight of safeguarding for the women they work with. You will be supporting the quality control for the region which will include dip-checks and data input.

About You:

To be successful as the Senior Keyworker you will need the below experience and skills:

You will have an in-depth knowledge of the range of needs and interventions required for women offenders. The ability to lead a small team to deliver inclusive, innovative and professional services.  The ability to not only maintain own a small caseload of women, never compromising on quality engagements, but also to role model best practice and lead a small team of Thames Valley wide Keyworkers

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: 14th December 2025

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers.

Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives.

Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.

Our experienced, specialist youth workers engage with and support young people, aiming to support them with their needs in hospital and post-discharge. We often meet young people at a moment of change and work with them to find a positive way forward.

We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.

About the Mental Health Youth Work Service Pilot

The prevalence of reported mental health challenges in children and young people living in England have been increasing.  In addition, research tells us that children and young people facing such challenges with their mental health are more likely to self-harm. For some children and young people, A&E Departments may be a first point of contact with healthcare services following self-harm. While in recent years the number of attendances by children and young people for mental health needs and/or self-harm have stabilised, there was a sharp increase in attendances following the pandemic. For children and young people who have gone to A&E for support with their mental health, such as following self-harm, waiting a long time in A&E can be hard. A&E Departments are often very busy and loud places and there is not always access to secluded space for those who have gone to A&E when experiencing difficulties with their mental health.

Children and young people who are also neurodiverse may find the environment particularly challenging and overstimulating while they are waiting to access care and support. This pilot aims to strengthen the offer of support to young people aged 11-18 in A&E, and also consider the wider social and emotional wellbeing needs of those individuals whilst in that environment and following discharge by ensuring there is follow up support for a variety of services.

The Mental Health Youth Work Service model has been informed by young people with experience of hospital attendances after self-harming, and their feedback has been used to shape the care we aim to deliver.

The service runs across two hospital sites in London: King’s College Hospital and Queen Elizabeth Hospital. There will be a team consisting of one Senior Youth Worker and a Youth Worker embedded in each site.

Job Description

Where you fit in

This is an exciting new service working in partnership with King’s College Hospital Accident and Emergency Department. The project is a pilot that aims to provide specialist Youth Work support for young people presenting to a hospital because of their mental health, and specifically where they attend because of self-harm.

The Senior Youth Worker will lead on the Mental Health Youth Work service embedded within the A&E department. This will involve line management responsibilities for the Mental Health Youth Worker, partnership working to build relationships both internally within the hospital and externally in the local community, and with both statutory and non-statutory partners.

The Senior Youth worker will be expected to support and build trusting relationships with young people who present with acute needs and are often in a crisis. They will manage a caseload of their own, with contact taking place both in the hospital and post-discharge in the community.

The Senior Youth Worker will ensure the integration of the service at their respective hospital A&E department, and work alongside the Team Leader in reporting, monitoring and evaluation requirements

Main Duties & Accountabilities

• Lead the delivery of the Mental Health Youth Work service for young people aged 11-18 who attend the A&E department. Ensure that all young people are assessed holistically and care plans are tailored, trauma-informed and empowering, with the aim of reducing further harm.

• Line manage the Mental Health Youth Worker, providing guidance and direction through regular contact and meetings, case allocation, caseload oversight and one-to-one supervision, both formally and informally.

• In collaboration with the other Senior Youth Worker, provide overall support to the team to develop and improve skills, including assessment and recording, to ensure that Redthread’s model of intervention is delivered consistently.

• Promote high levels of wellbeing for staff members who are working with young people who have experienced acute and chronic mental health challenges

• Hold a caseload and work with young people with often complex needs, in a range of settings, including in A&E, in the community, face-to-face and virtually where required, and promote their personal, educational, health and social development through all interactions

• Assist with the on-going development of the service model to ensure that young people and other stakeholders gain the maximum benefit from Redthread’s interventions

• Along with the team, tailor and design youth work resources that are specific to the young people we are working with

• Contribute to the training programme that Redthread provides for hospital staff, including informal microteaching and more formal presentations.

• With support from the Team Leader, maintain strong working relationships within the Hospital, and NHS staff ensuring that Redthread youth workers are fully embedded in the health setting and are working with clinical staff to deliver a service that meets the needs of young people, including promoting the service within the hospital and attending appropriate internal meetings

• Assist in building and maintaining strong working relationships with Redthread stakeholders, project partners and with other agencies working with young people and to represent Redthread at external meetings as required.

• Ensure that as a team, you are proactive in researching and networking with other organisations working with young people in the area served by the hospital to ensure that the Youth Workers have a good knowledge of other services and projects that may be of interest to the young people we work with or appropriate for us to refer to.

• Attend multi-disciplinary team meetings in hospital, working with ED staff and CAMHS teams to support and safeguard young people

• Maintain a good level of professional knowledge of the issues affecting young people, particularly related to their mental health needs and self harm.

• In all areas of the work, apply an in-depth understanding of safeguarding responsibilities when working with children and young people, and provide guidance to your team members that adheres to Redthread’s Safeguarding policy and procedures and safeguarding policies of respective NHS Trusts.

• Ensure information resources such as client forms, databases and contact files are kept fully up-to-date and secure, in line with GDPR, the Data Protection Act and our Confidentiality Policy and Consent Policy. Maintain high-quality recording of interventions with young people on our database, Salesforce, in line with Redthread’s best-practice requirements. (Training will be provided.)

• Collect and record evidence of project outcomes and young people’s achievements, to ensure the completion of monitoring forms and project progress reports as required.

• Work as part of a team to continue to develop the programme’s monitoring and evaluation in order to facilitate internal reflection and learning, and to demonstrate its effectiveness and impact to external stakeholders.

 • To ensure that the Youth Worker accurately captures and records data on the CRM system. To ensure that it can be used to identify trends and provide insights. To use these insights and trends to shape service delivery and share information with partners.

• With support from the Team Leader and oversight from the Service Manager, produce monthly and quarterly reports as required by funders and to inform leaders of the operational performance of the organisation.

QUALIFICATIONS

Essential:

Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience

Desirable:

A degree-level qualification in social work, youth work, social science, education or another relevant field
Qualifications in counselling and/or mental health first aid for young people

KNOWLEDGE

Essential

• A thorough knowledge and understanding of the physical, social and emotional developmental needs of young people • Understanding of the issues faced by young people living in inner city areas • An awareness of child protection and safeguarding issues and knowledge of current best practice within the youth work sector • Knowledge of Mental Health systems and processes and the function of statutory services such as CAMHS • Knowledge of the specific needs of young people who self harm • A knowledge of best practice in case recording

Desirable

• Knowledge of capacity and consent issues including Gillick competence • Knowledge of solution-focused brief therapy tools or a similar counselling methodology. • Knowledge of psycho-education tools appropriate to share with children and young people who also may be neurodivergent • Knowledge of health inequalities and how these can affect different groups/individuals

EXPERIENCE

Essential

Significant professional experience of working with vulnerable young people in a range of activities and settings • Experience working with young people in a health and well-being context, especially with young people experiencing mental health challenges • Experience of working within a multidisciplinary team • Experience of leading and managing a project to enable growth and continuity • Experience in developing and maintaining excellent relationships with partner organisations • Experience in planning and delivering training

Desirable

• Experience of working in a London borough • Experience in leading, managing, supporting, and motivating a team in their work • Experiencing of developing a project’s processes, procedures, and policies • Experience of monitoring and evaluation systems to measure programme impact

SKILLS & ABILITIES

Essential

• Resilient and reflective • Well-developed verbal and written communication skills and an ability to interact young people on a one-to-one basis within a range of contexts • Ability to plan and manage own workload • Accurate data entry and record keeping and monitoring processes Ability to use up-to[1]date IT systems • Able to analyse and evaluate information and provide effective management oversight of high-risk complex cases. • Able to oversee cases using an electronic database

Desirable

• Leadership and management skills to enable the team to have a clear sense of direction, feel motivated and have a clear understanding of how their own roles contribute to and enhance the work of the organisation • Able to provide supervision, guidance, and support to youth work teams, particularly around task allocation, setting priorities and personal development
 

OTHER

Share Catch22 values
Awareness of and commitment to Equality & Diversity
Willing to travel and work flexibly
Desire to develop and undertake training as required
● Enthusiasm for Redthread’s work
● Approachable, self-motivated and committed to continuous personal development
● A commitment to and understanding of equal opportunities as they apply to all aspects of Redthread’s work

Additional information

Those interested in applying for this opportunity should review the Job Description & Person Specification to find out more.

When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed. 

Contract: Permanent

Hours & work pattern: 37 hours per week, with regular evening and weekend shifts required. Evening shifts cover the hours of 1pm to 9:00 pm 

Salary: £32,917.50 per annum

Location: King’s College Hospital, Denmark Hill, London. With regular travel to other Redthread sites and offices when required.

Screening: Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

Closing date: Thursday 19th February at 5pm

Interviews will be held in week commencing 2nd March

AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process. 

Catch22’s Commitment to Ban the Box

Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. 

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See the benefits of working for Catch22 here.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Abuse Caseworker

Salary: £27,000 - £30,000

Location: Hammersmith, London

Contract: Permanent

Hours p/w: 35 hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Domestic Abuse Caseworker will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women from aged 16. You will work across the three boroughs under the guidance of the Angelou Manager, and hold a caseload of survivors as well as working as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support. You will hold a caseload of clients who are medium risk, advise on criminal justice and civil remedies, and coordinating the provision of multi-agency support.

About You:

To be successful as the Domestic Abuse Caseworker you will need the below experience and skills.

You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse sector. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. You will have the ability to work well within a team and responsibly on your own initiative, maintaining professional boundaries with clients and partner agencies.

How to apply:

Please apply with a cover letter and an up to date copy of your CV via our careers site.

• Closing date for applications: 15th March 2026

• Interviews will take place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs please contact the talent team and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Terms and Conditions:

1. Support Women in Prison to influence policy makers to reduce the unnecessary criminalisation of women and improving the rights of women in the criminal justice system
2. Ensuring women with Lived Experience are at the heart Women in Prison’s policy and public affairs work
3. Political analysis and monitoring
4. Supporting the wider work of the Policy and Public Affairs Team

• Is restricted to women only as a genuine occupational requirement
• Requires the right to work in the UK
• Is subject to a basic DBS check

Prospectus is delighted to be working with a London-based charity that supports homeless and vulnerable people to recruit for an Interim Head of Finance. This is a full time, contract role for 6 months however the charity is also open to this being a permanent role. To start by April 2026, the role is based from their London office and remotely.

Managing a small team, the Head of Finance will oversee all aspects of the day to day finance function, ensuring the operation runs smoothly. You will support your team members, provide advice and guidance where necessary, and ensure that deadlines and targets for the team are met.

The successful candidate will have proven experience of managing a finance team previously, having worked aT Head/senior level. You will have experience of working in a larger charity, with a mindset of finance as an organisational resource rather than a separate department. You will be adept at supporting and motivating teams, with excellent organisational skills, ensuring actions for the team are completed in a timely manner. You will ideally have some experience of working with contracts and services.

To apply please submit your CV only in the first instance. You may also be asked to complete a short supporting statement if you do progress further in the recruitment process.

Please note: Due to the requirement to appoint someone by April 2026 applications and interviews will be on a rolling basis therefore we encourage candidates to apply ASAP

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.