Inclusion jobs

37 hours per week / £32,565 per annum / fixed-term Maternity cover (12 Months) / working Monday - Thursday 9.00-1700, Friday 9.00-16.30.

At YMCA DownsLink Group,is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

YMCA is our specialist project supporting children and young people across Sussex and Surrey who are affected by, or at risk of, exploitation. Through education, awareness-raising and empowerment, we help young people understand healthy relationships, recognise harmful behaviours, and build safety and resilience.

We now have an exciting opportunity to join our WiSE team as a Child Sexual Exploitation (CSE) Practitioner. In this vital role, you will work alongside the Service manager, an Early Intervention worker, and two experienced Practitioners. You will be co-located with the Exploitation team at Guildford Police Station, working collaboratively with partner agencies to support young people and contribute to multi-agency safeguarding responses.

The role involves a significant amount of lone working and frequent travel across Surrey to meet clients and attend meetings, with occasional travel further afield. Therefore, a full UK driving licence and access to a car are essential.

What you will be doing

In this role, you will hold a caseload of young people aged 10–25 who are vulnerable to sexual or criminal exploitation, providing intensive, person-centred support. You will work closely with professionals across multiple agencies to promote safety, disrupt exploitation, and empower young people to move towards safer, more stable futures. Key Responsibilities:

• Manage a caseload of vulnerable young people, helping them stay safe and move away from the influence of perpetrators.
• Work collaboratively with partner professionals to design and deliver tailored support packages, offering specialist consultation where needed.
• Maintain accurate case records and contribute to clear, timely, and professional reports.
• Liaise effectively with Children’s Services, Surrey Police, and other agencies to disrupt abuse and support safeguarding and prosecution processes.
• Deliver training and awareness workshops to professionals, foster carers, and partner agencies to strengthen community understanding and responses to exploitation.
• Contribute to strategic development, deputising at relevant meetings and helping shape best practice across the service.

This is a challenging role; many of the young people you support may not recognise the risks they are facing or the abusive dynamics within their relationships. Supporting victims can at times be emotionally demanding and distressing. To ensure you feel supported and able to deliver high-quality practice, you will receive:

• One-to-one clinical supervision
• Weekly team meetings
• Regular line management supervision focused on both casework and wellbeing

 We recognise the emotional weight of this work and prioritise a reflective, supportive environment for all team members.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.

Qualifications, experience and knowledge

We are looking for someone who brings a strong combination of professional understanding, practical experience, and a commitment to safeguarding young people. You will ideally have:

• A relevant qualification in Youth Work, Social Work or an equivalent field — or significant comparable experience working directly with vulnerable young people.
• Proven safeguarding experience involving children and young people, with the ability to identify, respond to, and escalate concerns appropriately.
• Direct casework experience supporting young people aged 10–25, delivering structured, person-centred interventions.
• Experience facilitating group work that engages, educates and empowers young people.
• Experience delivering and risk-assessing outreach work, ensuring safe, effective practice in community settings.
• A strong understanding of the risks faced by vulnerable young people, including sexual exploitation, criminal exploitation, and harmful sexual behaviour.

CLOSING DATE: Sunday 29 March at midnight. 

PLEASE NOTE that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Grade: 5

Hours: 37.5 hours per week

Position type: Full time, fixed term for two years (flexible working would be considered)

Responsible to: Head of Philanthropy and Partnerships

Direct reports: Philanthropy and Partnerships Assistant

Location: Remote (UK only) or based in our HQ in Truro (Hybrid) - occasional travel within the UK will be required.

ROLE PURPOSE:

This diverse and dynamic role sits at the heart of ShelterBox's high-performing Philanthropy & Partnerships team. You will provide the creative, analytical and operational backbone that enables the team to secure the funding needed to reach more people affected by disaster, conflict and climate change.

Your work will empower fundraisers to identify and build meaningful relationships with major donors, corporates and grant-making partners, and to deliver exceptional experiences for these supporters. You'll be the creative force behind how we bring people closer to ShelterBox's work - producing powerful impact reporting, compelling stories and other high-quality materials that ensure our funders feel informed, engaged and excited about the difference they make.

You'll form strong working relationships with colleagues across ShelterBox, particularly within our International Programmes and Brand & Content teams, immersing yourself in our work and transforming complex information into engaging, creative materials for a variety of audiences.

Alongside the Philanthropy & Partnerships Assistant (line managed by this post), you will form the team's vital engine room - together you'll strengthen systems and insight that make our fundraising effective, leading on prospect research, pipeline tools and CRM best practice.

WHO ARE WE LOOKING FOR?

This is an ideal opportunity for someone creative, collaborative, organised and curious. We're seeking a proactive and thoughtful team player who:

• Is a strong writer and communicator who enjoys crafting compelling narratives

• Is highly organised, able to juggle multiple projects and maintain excellent attention to detail

• Is collaborative, and enjoys working with colleagues across a variety of teams disciplines

• Is creative and confident generating fresh ideas for engaging supporters

• Enjoys research, information-gathering and problem-solving

• Has an interest in systems, data and processes and how they improve how a team works

• Is excited to support others, including through line management

Experience in a fundraising environment is helpful but not required - this is more about skills, mindset and creativity than fundraising experience.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Stewardship & Supporter Experience

• Bring ShelterBox's work to life - develop a range of compelling assets and materials to engage and inspire high-level supporters, showcasing our impact.

• Work collaboratively to write and design high-quality, compelling reports tailored in style and content to suit a range of audiences.

• Work closely with the Philanthropy & Partnerships team to ensure gold standard stewardship for ShelterBox's donors: driving creative, unique and inspiring ideas for tailored stewardship touchpoints throughout the year.

• Own the Philanthropy & Partnerships stewardship calendar, and co-ordinate with fundraisers across the global ShelterBox network to share resources.

• Support with the delivery of Philanthropy & Partnerships stewardship and cultivation events.

• Support with preparations for, and delivery of, emergency fundraising activity in response to major disasters.

• Work with fundraisers to ensure stewardship activity is planned and tracked on the CRM (Microsoft Dynamics), enabling clear reporting on engagement efforts.
  

Research, Pipeline & Insight

• Conduct prospect research, screening and network mapping to support the development of a healthy pipeline.

• Maintain effective moves management tools and dashboards to help fundraisers understand progress and opportunities.

• Support due-diligence checks and risk assessments on prospective partners and funders.

• Monitor sector trends, philanthropic behaviours and the landscape affecting high-value giving.

• Work with the Philanthropy & Partnerships Assistant to lead best-practice use of the CRM within the team, supporting data hygiene, templates, workflows and new functionality.

• Gather and analyse donor insight alongside the Insight team to help the Philanthropy & Partnerships team make data-led decisions.

• Capture lessons learned from stewardship and pipeline activities; facilitating wash-ups, knowledge sharing and continuous improvement.

Line Management & General Responsibilities

• Line manage the Philanthropy & Partnerships Assistant with care and clarity - including coaching, objective setting, workload management and professional development.

• Support cross-team project delivery related to stewardship, insight and operations.

• Represent ShelterBox positively at all times and reflect our organisational values - integrity, flexibility, participation and learning.

• Commit to safeguarding, data protection, and equity, diversity and inclusion.

• Undertake other reasonable duties as may be required.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Community Archaeologist to join us on a full-time basis, for a three-year fixed-term contract. We will also consider part-time hours/job shares.

The Benefits

• Salary of £42,631- £43,500 per annum, depending on experience
• 26 days' annual leave plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a rare opportunity for an experienced field archaeologist to join our dedicated and nationally significant organisation.

You’ll have the chance to safeguard and reveal hidden heritage within beautiful and historic parks that are woven into the cultural and environmental fabric of the country, preserving their stories for future generations.

What’s more, you’ll benefit from a supportive and forward-thinking working environment alongside a generous benefits package that recognises the value of specialist expertise.

So, if you’re ready to bring your archaeological experience to a project that will shape heritage understanding for years to come, read on and apply today!

The Role

As a Community Archaeologist, you will lead the archaeological vision and project management for the National Lottery Heritage Fund–supported Lost Waterways Project across Greenwich, Richmond and Bushy Parks.

Providing professional archaeological direction throughout the project, you will oversee surveys of historic underground structures, analyse their condition and finalise reports to inform second-phase hydrological work.

You will also liaise closely with the Works team to guide structural interventions and conservation methods, while providing regular reporting to Project Boards and overseeing delivery in line with requirements.

Additionally, you will:

• Develop and deliver a three-year programme of community digs
• Line manage a direct report
• Lead on-site volunteer co-ordination
• Procure specialist surveying services
• Manage specialist procurement and engagement with statutory bodies
• Deliver presentations, tours and talks to external organisations to raise awareness of the project and NLHF funding

About You

To be considered as a Community Archaeologist, you will need:

• Experience in field archaeological methods and practice, ideally to at least site supervisor level
• Experience working with colleagues and the public to improve and enhance their understanding of the heritage and archaeology of a site
• Experience of Geographical Information Systems (GIS) and Historic Environment Record (HER)
• Experience of managing, motivating and developing direct reports
• A degree or equivalent in archaeology, or a similar subject with a substantial archaeological element in the syllabus (e.g. landscape archaeology), or equivalent experience

Other organisations may call this role Archaeologist, Archaeology Project Manager, Senior Archaeologist, Heritage Project Manager, Heritage Project Archaeologist, Conservation Archaeologist, or Archaeological Site Manager.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Community Archaeologist, please apply via the button shown. Successful candidates will be appointed on merit.

Make a difference every day with PDSA 

About Us

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.   

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.   

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.  

About you 

We’re looking for a Client Services Manager to lead our reception teams across two PDSA sites:

• Edmonton Green (N9 9AA) – 3 days per week
• Hendon (NW4 4JU) – 2 days per week 

This role involves regular travel between both locations, so flexibility and confidence working across multiple sites is essential.

You’ll manage a team of 10 receptionists who provide cover 7 days a week, ensuring high standards of customer service are delivered consistently, both in person and remotely.

This is a diverse, hands-on role where you’ll shape the client experience, support your team, and make sure every visitor feels welcomed, listened to and supported. Alongside line management, you’ll also take responsibility for key health and safety tasks, helping to maintain a safe, compliant and well-organised environment for colleagues, clients and pets.

Your responsibilities will include:

• Leading and developing the reception team across two sites
• Managing staff both in person and remotely
• Maintaining excellent customer service standards
• Handling and resolving client issues confidently and professionally
• Improving the client journey and communication processes
• Overseeing client-facing administration and risk assurance
• Managing health and safety responsibilities within the hospitals
• Building positive relationships within the local community

You’ll work closely with clinical colleagues to ensure our hospitals run smoothly, compassionately and efficiently.

About you

We are looking for a confident, empathetic leader who thrives in a busy, client-facing environment and can handle challenges calmly and professionally.

You’ll bring:

• Experience managing teams in a busy customer-focused setting
• Confidence leading people both in person and remotely
• Strong problem-solving and communication skills
• The ability to deal with a wide range of client situations
• Good IT skills, including Microsoft Office
• Excellent organisation and attention to detail

Experience in a veterinary environment is desirable but not essential – full training will be provided. Most importantly, you’ll share our values and passion for supporting people and pets when they need us most.

Rewards, support and benefits

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them. 

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including: 

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually. 
• Generous pension options, with PDSA contributions starting at 5% and rising to 10%. 
• Life assurance providing four times your annual salary for added peace of mind. 
• AXA Health Employee Assistance Programme, with 24/7 wellbeing support
• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform. 
• Enhanced maternity, paternity and adoption leave to support you and your family. 
• 15% discount on PDSA Pet Insurance plus access to staff veterinary services. 

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.    

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.  

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.  

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.  

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.  

Post: Grants / Fundraising Manager

Reporting to: Chief Executive Officer, Umbrella

Accountable to: Trustees

Responsible for: Fundraising and Grants across the organisation.

Job Purpose

The Grants & Fundraising Manager will play a lead role in maintaining and growing Umbrella’s income, with a primary focus on grant fundraising and the development of corporate partnerships. Working closely with the CEO, Trustees and staff teams, the post holder will strengthen existing income streams, identify new opportunities, and support the development of Umbrella’s fundraising strategy. This role is central to ensuring the sustainability and expansion of Umbrella’s services for disabled children, young people and their families.

Key Terms of Employment

Hours: 15-20 hours per week (may include occasional evening and weekend work)

Annual Leave: 22 days per annum (Pro-rated on hours) plus 8 Bank Holidays

Salary Scale: Band 11 to 13 - £30,763 - £ 32,591 dependant on experience (pro-rated)

Base: Umbrella House, Mackworth, Derby

Pension: Umbrella offer a pension scheme and details will be provided

Notice period: 2 months

Contract Term: Permanent dependant on funding

Subject to Disclosure and Barring Service (DBS) check.

Key Responsibilities

• Research, develop and maintain a strong pipeline of grant opportunities across trusts, foundations, Lottery, corporate CSR programmes, and statutory funders.
• Write, coordinate and submit high-quality grant applications and expressions of interest.
• Manage grant reporting, monitoring and compliance, working with operational teams to ensure accurate data collection and spend tracking.
• Identify and engage potential corporate partners, including through Marketing Derby and local business networks.
• Support the roll-out and delivery of Umbrella’s corporate engagement programme.
• Steward existing corporate supporters to maximise long-term value.
• Work with the CEO and trustees to build relationships with community groups (e.g., Freemasons, Rotary, sports clubs) to secure fundraising support and “charity of the year” partnerships.
• To work with the CEO to produce and implement Umbrella’s Fundraising plan and to report regularly to the Fundraising Marketing and Communications Sub- Group on progress against agreed targets.

General Responsibilities

• Take an active part in continuing to develop own knowledge and skills relevant to the job, attending training as required.
• Adhere to Umbrella’s Safeguarding/Protecting Vulnerable Children and Adults Policy
• Be familiar with and adhere to Umbrella’s policies and procedures
• Maintain confidentiality at all times.
• Manage and organise your own time and activities to ensure tasks are prioritised, and agreed deadlines are met.
• To assist with any other duties that may occur from time to time in order to meet the needs of Umbrella, which are not covered in the above. These will be mutually agreed with the Chief Executive.

Other Requirements

• In order to achieve the objectives of Umbrella, the post holder will need to work flexibly, including occasional out of hours as required.
• Driving licence and vehicle, for which a mileage allowance will be paid.

This is not a full and complete statement of duties and responsibilities, which may be amended in the light of changing needs of the organisation, after consultation with the post holder

Person Specification

Education

• Educated to degree level or have the equivalent experience in fundraising, income generation or relevant roles within the charity sector or similar organisation.

Experience

• Proven experience in securing funding through grants, trusts, foundations or statutory funders.
• Experience of developing and delivering successful fundraising activities.
• Demonstrated success of building and maintaining productive relationships with funders, donors or partners.

Skills and Knowledge

• Good understanding of the current grant funding landscape and / or corporate funding environment
• Excellent relationship management, interpersonal, and communication skills
• Excellent written communication skills, with the ability to produce clear, persuasive funding applications
• Strong interpersonal and relationship management skills
• Ability to confidently articulate a case for support
• Competent user of IT systems
• Understanding of the barriers faced by disabled children and their families – or willingness to learn.

Personal Attributes

• Proactive, resilient self-starter with a positive approach to work.
• Positive and collaborative approach to work
• Commitment to equality, diversity and inclusion

Other

• Willingness to work occasional evenings or weekends if required
• Full driving license and access to a vehicle (mileage allowance payable)

Interviews will be conducted as suitable candidates apply.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Key Worker

Salary: £23,000 - £27,000 (calculated on a pro rata basis)

Location: Hampshire

Contract:  Fixed Term until 31st March 2027

Hours p/w: 17.5 Hours per week 

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

To be successful as the Community Key Worker you will need the below experience and skills.

You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Hampshire area.

How to apply:

Please apply with a cover letter and an up to date copy of your CV via our careers site.

• Closing date for applications: 5th March 2026

• Interviews will take place on the 12th and 13th March 2026

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs please contact the talent team and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

About the Role

Do you enjoy helping people? Are you a compassionate and people-focused person? Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?

The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.

The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.

A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.

They will work collaboratively with their team, management and external organisations.

Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Requirements

To be appointed as a Debt Advice Caseworker, you will need to have:

1. Knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.

OR

To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

2. Experience of achieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral/written communication skills and be numerate to the level required by the tasks.

5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.

6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures.

7. IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

9. Ability and willingness to work as part of a team.

10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy

11. Ability to work across different sites within Liverpool.

12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognize and celebrate the positive value of diversity, promote equality and challenge discrimination.

Responsibilities:

1. Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans.
2. Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits.
3. Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties.
4. Ensure income maximisation through the take up of appropriate welfare benefits.
5. Prepare and present cases to statutory bodies, tribunals, and courts when required.
6. Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers.
7. Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework.
8. Comply with systems for monitoring and reporting purposes.
9. Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
10. Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary.
11. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Job Role: Fundraising CRM Officer

Salary: £16,200 per year (full time equivalent £27,000)

Hours: 22.5 hours per week

Contract type: Permanent

Location: Hybrid

Additional information:

• Flexible remote and hybrid working options available.
• There is an expectation to attend our Bath office at least once per month.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

About the Role:

Are you ready to take the lead in unlocking the full potential of our fundraising data? We’re thrilled to introduce a brand-new opportunity: Fundraising CRM Officer. This is your chance to shape the future of how we use data to drive impact and grow income.

For the past five years, we’ve been using Donorfy CRM to manage supporter relationships—but now we’re ready to take things to the next level. We know that great data management isn’t just about systems; it’s about insight, innovation, and strategy. That’s where you come in.

As our Fundraising CRM Officer, you’ll be the go-to expert for all things Donorfy. You’ll work hand-in-hand with our Fundraising Team to turn data into action—spotting trends, improving processes, and finding smarter ways to engage supporters. Your expertise will help us uncover opportunities, streamline workflows, and ultimately make a bigger difference.

If you love working with fundraising data, thrive on problem-solving, and want to play a pivotal role in shaping how we grow, this is the role for you.

Responsibilities include:

• Keep our data in top shape – Take ownership of day-to-day CRM housekeeping, ensuring everything is accurate, up-to-date, and fully compliant.
• Connect the dots – Manage and maintain integrations between Donorfy and key platforms like Mailchimp, Stripe, and Eventbrite, making sure everything runs smoothly.
• Turn data into insight – Build dynamic lists, dashboards, and reports that empower the Fundraising Team to track performance and make informed decisions.
• Enable the team – Deliver training and ongoing support so colleagues can confidently use Donorfy for their day-to-day activities and campaigns.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

Qualifications / Requirements:

• Knowledge and experience of managing fundraising data.
• Understanding of technology relevant to fundraising data management.
• Ability to build relationships with stakeholders and colleagues whilst supporting in a hybrid context.
• Knowledge of GDPR law, including upcoming changes to soft opt-ins and how this would impact our approach to data management.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

As the Programmes Coordinator, you will handle end-to-end mentor support across recruitment, onboarding, matching, ongoing check-ins, issue resolution, and offboarding. There are no line management responsibilities in this role; this is a delivery-focused position working closely with our existing Programmes Coordinator to ensure smooth programme operations, hit matching and completion targets, and maintain high feedback scores and our safeguarding protocol. This role will report into the Delivery Hub Director.

This role demands strong organisation to balance multiple priorities while delivering a welcoming, supportive experience for all participants. It is a hands-on, collaborative role for someone full of energy and highly accountable. You’ll thrive if you enjoy working autonomously and collaboratively, are detail-oriented, and are passionate about making a difference in young people’s lives.

Key Responsibilities:

Mentor Coordination:

✓ Serve as the main point of contact for mentor programme participants.
✓ Provide personalised support to mentors end-to-end: conducting interviews, leading onboarding/training sessions, completing DBS checks, matching mentors with mentees, running regular check-ins, organising mentor/mentee programme events, managing issues, mitigating risks, and handling offboarding and feedback.

Volunteer Coordination:

✓ Serve as the main point of contact in Volunteer Management Systems for potential mentors.
✓ Provide personalised support to potential mentor volunteers: answering messages, having 1:1 calls with volunteers, offboarding mentors from the Volunteer Management System, and managing issues.
✓ Engage the volunteer community to maintain relationships.
✓ Outreach to volunteer networks to increase the mentor sign-ups.

Feedback and Programme Health:

✓ Regularly collect and analyse feedback from participants to monitor programme health.
✓ Maintain an issues log and use insights to drive continuous improvement.
✓ Maintaining accurate records in Airtable, collecting feedback, and contributing to programme reporting to support targets.

Resource and Workshop Development:

✓ Create and enhance resources to enrich mentoring sessions.
✓ Collaborate with the current Programmes Coordinator to develop new workshops based on feedback.

Safety and Compliance:

✓ Monitor safeguarding during the programme and follow procedures to ensure a safe and secure environment for all participants and mentor volunteers. This role will be the safeguarding officer for this programme with the direct support of the Safeguarding Lead for the whole organisation.

Travel (UK-wide):

✓ You will be expected to travel to areas in the UK a minimum of once a month. All travel, accommodation and food will be covered. If this travel is not part of your working hours, you will receive your time back in the form of TOIL, which is to be taken within 1 month of receiving it. Reasons for travel: Hub (team) Day, Company-wide Day, Event, Programme Event, Co-working Manager Day, Focus Day.

Wider Event Support:

✓ All employees support the delivery of all events and programmes to ensure we directly support the overall mission of the organisation.

Programme Event Coordinator and Host:

✓ You will organise and facilitate or host programme events for mentees and mentors, both virtual and in-person.

Person Specification:

• Be an excellent communicator with a natural ability to build rapport, particularly with young people and volunteers.
• Be passionate about STEAM education, diversity, and inclusion.
• Work collaboratively with other teams and communicate effectively across the organisation.
• Be highly organised and comfortable following processes and instructions.
• Enjoy learning new tools and using technology to enhance your work.
• Be solutions-oriented and maintain a calm, positive attitude under pressure.
• Flexibility to travel and work outside of regular office hours, as needed.
• Be able to give and receive constructive feedback.

Essential Skills and Experience:

For this role, you should thrive in a cyclical, process-driven role. Our mentoring programme operates in repeating cohorts launched every 2 months, following the same proven processes for mentor coordination. This role is good for candidates who enjoy honing repeatable systems to deliver consistent high-quality outcomes with minimal variation. Experience using Google Workspace and Airtable is desirable.

Benefits:

• Competitive salary of 28,875 -29,552
• 5 weeks holiday allowance
• 4-day week (opt-in) after a successful probation period
• 8% Match Pension scheme
• Menstruation and Menopause Leave
• Wellness Package
• Family Leave
• Opportunity to make a difference in young people’s lives

All applications will be treated in the strictest confidence. Stemettes is an equal opportunity employer committed to creating an intentionally inclusive workplace. We welcome applications from all backgrounds and experiences. The job description provided is a sample and can be further customised based on specific organisational needs and requirements. Your pension will start when you have passed probation. We have a pass, fail, or extend to 6 months probation rule.

This is more than an coordinator role. As People & Culture Coordinator, you will help shape a culture of care across OMF International (UK), supporting employees, volunteers and members at every stage of their journey from active service to retirement. If you bring strong organisational skills, emotional intelligence and a heart for prayer and cross-cultural mission, we would love to hear from you.

Job title: People & Culture Coordinator

Hours of work: Full time - 35 hours per week

Job Purpose:

To support OMF’s mission and vision by providing excellent administrative support for the People & Culture department and coordinating the provision of pastoral care and resources which promote the wellbeing, engagement and development of OMF International (UK) workers, including members andretirees.

The jobholder has a special responsibility for coordinating professional and compassionate pastoral, spiritual, and practical care across the OMF International (UK) community. The People & Culture Coordinator will embody and promote OMF’s values, maintaining a consistent culture of care, compliance, and prayerful support across the organisation.

Responsibilities

• Recruitment & onboarding administration

• Employee relations process support

• HR policy management

• Payroll/benefits coordination

• HR metrics & reporting

• Performance management tracking

• Workforce compliance monitoring

• Organisational development support​

• Member & Retiree Care - full cycle

• Maintain accurate HR systems

• Liaise with Area Reps and other OMF departments

• Coordinate events and communications

• Keep all files up-to-date and in line with GDPR policies

• Regularly review and update policies and procedures

Supporting the wider OMF team

• Champion OMF’s values of prayer, partnership, and care across all people processes.

• Pray regularly with and for OMF workers, fostering spiritual encouragement and modelling a pastoral approach to leadership.

• Support and participate in OMF International’s mission, by regularly leading the daily National Office Prayers.

• Be open to exploring opportunities to lead weekly office devotions and/or worship.

• Attend regular internal events (such as Home Assignment Workshops, UK team days, retreat days, and other team functions) and occasional external events, presenting and leading departmental sessions as required.

Communication & Partnership

• Liaise with Area Representatives, churches, and partners to ensure members, retirees and volunteers are connected and supported locally.

• Encourage members in partner development and prayer support, particularly when on Home Assignment.

• Liaise with the Communications Department to highlight and effectively share stories and encouragements from OMF international (UK) workers.

• Provide reporting on member movement and status to the Finance Team and Leadership Team

• Undertake any other reasonable ad-hoc duties as specified by the People & Culture Manager.

Safeguarding & Compliance

• Promote a culture of safety, inclusion, and care across all people-related processes.

• Support training and awareness for staff, members, and volunteers on safeguarding and wellbeing issues.

Person Specification

Educated to A Level or equivalent, preferable CIPD level 3 qualified 

Theological and/or missiological training

Good understanding of the UK and Ireland Christian context and cross-cultural mission

Basic knowledge of safeguarding 

Competent user of Microsoft Office, databases, and digital communication tools including Microsoft Teams

Driven to achieve high standards in administration and events organisation

Self-motivated, keen to drive projects forward using own initiative

Friendly and courteous towards candidates, colleagues and supporters

Emotionally intelligent, a good listener with apastoral nature

Responds positively to constructive feedback

Adopts a can-do attitude and flexible approach 

Open to change and willing to learn new skills

Prioritises consistency and compliance, whilst also demonstrating a compassionate response to individual circumstances.

Meet our Occupational Requirement to be a practising Christian as an active member of a local church and be able to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement

Hold the Right to Work in the UK

Able to commute to OMF National Office, Oxford Street, Manchester

Able to occasionally travel locally and/or internationally for meetings and events, including overnight and at weekends

Experience of living cross culturally

Terms of Appointment

• Full time 35 Hours pw Mon-Fri; occasional evening/weekend commitments

• Salary £28,000-£32,000 per annum commensurate with experience

• Non-contributory pension of 8% of salary on completion of a probationary period andbackdated to start date

• Paid annual leave entitlement of 25 days in addition to pro-rata public holidays

• Applicants must be eligible to work in the UK

• It is an occupational requirement for this role to be filled by a Christian

• Appointment subject to satisfactory references and DBS check

Communications Officer - Lost Woods of the Low Weald and Downs

The Communications Officer has a key role to play in planning and delivering communications for the Lost Woods of the Low Weald and Downs project. The Communications Officer will create and deliver the annual communications plan, working closely with partners to promote activities and events, write, edit, co-ordinate and publish content across various channels, including the website, social media, press, and print and online marketing materials. They will work with external suppliers to build and launch a new website, and plan and implement communications and marketing campaigns, while progressively improving organisational understanding of what works for different audiences. They will also look to maximise opportunities to promote NLHF’s funding and the support from National Lottery players.

The Role:
• Field enquiries from all stakeholders including journalists, politicians, partners and the general public including management of the Lost Woods email inbox.
• Create and distribute press releases and statements as needed.
• Work with partners to plan, create, manage and update communications channels including website, social media accounts, email, press etc.
• Plan and create multi-media communications materials and campaigns including films to support projects.
• Working with partners and designers, produce, edit and distribute updates and materials for external and internal audiences.
• Provide communications support for project partners and campaigns.
• Work with partners to promote and showcase project activities and events.
• Provide creative, editorial and operational support for communications projects and report on progress.
• Ensure National Lottery Heritage Fund /National Lottery Player support is promoted through project communications and report on results.
• Ensure consistent branding is used by all partners.
• Work with partners to develop positive relationships to successfully manage project-wide communications.
• Act as a brand champion for Lost Woods amongst internal and external stakeholders and partners.
• Support with project legacy opportunities, resources and distribution of assets.

The Candidate:
• Excellent digital skills, including managing social media and website pages and experience of content management systems.
• Proven ability to plan, write and edit copy for different audiences.
• Experience working with external suppliers such as designers, film makers and web developers.
• Able to work remotely, independently and as part of a geographically dispersed team.
• Able to work collaboratively across multiple internal and external teams.
• Experience working on previous partnership projects.
• Experience of handling media enquiries and generating regional press coverage.
• Strong organisational and administrative skills including excellent attention to detail and effective time management.
• Excellent proof reading, copywriting and editing skills.
• Strong interpersonal skills and ability to work with different teams and external stakeholders.
• Demonstrable experience of managing a diverse workload; being able to prioritise tasks and work under pressure.
• Experience working in the not-for-profit and/or environment/conservation/heritage sectors.
• Live within the Lost Woods project area or nearby in Sussex.
• A full driving licence and ability to undertake travel across the project area to undertake site visits and meetings.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

First Stage Interviews will be held on 13/3/26 via Microsoft Teams.

Community Engagement Manager

Location: Portsmouth, hybrid between home and local office, with one day per month in London office

Contract: 3 days per week, 18-month fixed term contract

Salary: £33,670 - £35,490 per annum (FTE)

About the Blagrave Trust

Blagrave is a funder that works alongside young people, communities and partners to drive systems change towards social justice. As we launch our new strategy in 2026, we are expanding our place-based work in the Portsmouth area and seeking a Community Engagement Manager who can build strong relationships, elevate local insight and help us co-create new youth-focused initiatives.

Role Purpose

The Community Engagement Manager – Portsmouth will lead our engagement efforts across the city, ensuring Blagrave is deeply connected with local young people, community groups, grassroots organisations, local institutions and strategic partners. This role is pivotal to shaping our local programme as we enter a new strategic phase. A core requirement for this post is deep knowledge of and connection to the Portsmouth area. We are explicitly seeking someone rooted in the city—either by living locally, growing up locally, working within local networks, or with a demonstrable track record of community relationships.

Success in this role looks like:

• A stronger Blagrave presence and impact at a local level
• Growing networks of trust and solidarity in the city
• Established partnerships, financial and otherwise, that support and cement Blagrave’s strategic aims in the city
• Local young people facing injustice and their wider communities feel centred in our work

Key Responsibilities Include:

Community Engagement

• Conduct or commission structured mapping of youth and community services and infrastructure, networks, gaps in provision, influencing structures and decision-making spaces, opportunities for partnership, service provision and innovation.
• Produce concise, accessible reports on local findings for internal and external stakeholders, presenting them where appropriate.
• Design and lead other community engagement activities as required, ensuring safeguarding and ethical practices are embedded
• Engage with communities in ways that minimise harm and uphold the wellbeing of everyone we work with.

Communications

• Draft and share relevant information about Blagrave with local stakeholders, using a tailored approach to suit different audiences, and accessible inclusive media; including printed and digital

Events

• Design, coordinate and deliver vibrant community events that centre youth and community participation, including a strategy launch event in 2026
• Manage logistics, partner involvement, young people’s and community participation, and event promotion.

Establish and Support Steering Committee

• Convene and develop steering group to govern our work in the area
• Support the group to determine their own terms of reference and ways of working
• Ensure the voices of young people experiencing injustice are central in shaping purpose and priorities.
• Provide ongoing coordination, communication and relationship management.

Stakeholder Relationship Building

• Build and maintain trusted relationships with a wide range of local stakeholders, bringing a keen understanding of power dynamics, including youth organisations, community groups and grassroots leaders, local authority teams, schools, colleges and educational partners, funders and voluntary sector networks, young people and community members
• Represent Blagrave locally, increasing our visibility and ensuring our work is informed by community insight.

Person Specification

We’re looking for someone who lives and breathes Portsmouth - who has first-hand experience of its neighbourhoods, youth spaces, community leaders and institutions. You’ll be a natural connector who builds trust quickly and genuinely, with a deep commitment to anti-oppressive practice and to creating spaces where young people feel seen, heard, safe, and equipped to tackle the injustice they experience. You’ll bring curiosity, humility and care; listening before you act, valuing diverse lived experience, and willing to be led by the community

Essential

• Experience in youth work or youth engagement with young people experiencing injustice / oppression.
• Strong alignment with our values and approach
• Deep understanding of social justice and power dynamics in relationships
• Deep roots in the Portsmouth area, demonstrated through residency, long-term work experience, cultural familiarity and/or strong connections to local networks.
• Proven ability to build and maintain meaningful, values-led partnerships.
• Exceptional community engagement and relationship building skills.
• Experience in convening groups, hosting conversations and creatively facilitating collaborative processes.
• Ability to design and deliver vibrant events with attention to inclusion, accessibility and anti-oppressive practice.
• Strong organisational, planning and project-management skills.
• Clear communication skills across written, verbal and digital formats.
• Independent working style with ability to self-manage.
• Understanding of safeguarding policies and practice, with experience of escalating safeguarding concerns.

Benefits:

• 25 days annual leave plus bank holidays (pro rata)
• 5% pension contribution
• Employee assistance programme
• flexible working, among others

To Apply

If you feel you are a suitable candidate and would like to work for Blagrave, please click redirect to recruiter for the full job description and how to apply.

Deadline: Sunday, 8th March at 23.30

Help make borrowing the norm across Wales. Lead bold, bilingual communications that grow a national movement for sharing, sustainability and fairness.

Benthyg Cymru is building a national borrowing infrastructure for Wales — supporting 35+ Libraries of Things and sharing projects that help people save money, reduce waste and access what they need. We’re at a pivotal stage of growth, with expanding public-sector partnerships and rising national interest. Communications is central to what happens next.

We’re looking for a fluent Welsh-speaking Communications, PR & Marketing Lead who can turn strategy into compelling public storytelling and measurable borrowing growth. This is a hands-on, outward-facing role for someone confident producing high-quality content, leading national campaigns, building media relationships, and testing ideas in a fast-moving, mission-led environment.

You’ll lead our communications and marketing strategy, deliver behaviour-change campaigns, manage digital channels, shape PR narratives, and support national pilots and partnerships. You’ll balance creativity with accountability, ensuring borrowing is visible, trusted and culturally relevant across Wales.

Location: Remote (Wales-based) with travel
Hours: 28 per week (negotiable)
Salary: £34,271 actual + 3% pension
Contract: 1 year (with view to extend)
Benefits: 25 days annual leave + bank holidays, Wellbeing Days, Employee Assistance Programme

If you’re proactive, attuned to Wales’ cultural landscape and confident communicating in Welsh and English — and excited by the challenge of growing a national movement — we’d love to hear from you.

The Organisation

LawCare is the mental health charity for the legal sector, providing free, confidential emotional support and information to people working in law across the UK, the Channel Islands, and the Isle of Man. While our primary focus is on direct support services, we also play a leading role in advocating for improved mental health practices within legal workplaces and driving cultural transformation through education, training, and research.

Established in 1997, we have spent almost 30 years supporting legal professionals by offering a safe, confidential, and non-judgemental space to talk, whether individuals are experiencing day-to-day pressures or more complex, enduring challenges. Our team of Champions, over 100 volunteers, and staff bring lived experience of the legal sector, enabling us to provide informed, empathetic support grounded in a deep understanding of the profession’s unique demands.

We serve all branches of the legal community, including barristers, solicitors, in-house teams, chartered legal executives, and business and support staff. From early-career professionals facing bullying or imposter syndrome to senior leaders managing risk, regulatory pressures, or professional  isolation, we are a trusted and independent source of support.

In addition to our direct support services - including helpline, live online chat, and email support - we provide peer support and maintain a substantial, regularly updated online library of resources, including articles, personal stories, research, and multimedia content designed to promote mental health awareness and resilience across the sector. We also deliver training on mental wellbeing, management and supervision, vicarious trauma, and the new SRA workplace behaviour standards, and offer online sessions for legal workplaces and organisations to explain the support we provide.

By combining frontline service delivery with sector-wide advocacy, LawCare is uniquely positioned at the intersection of individual wellbeing and organisational cultural change. We are supported by a strong, capable team and a committed Board of Trustees, enabling us to continue making a meaningful impact across the legal profession.

The Role

LawCare is seeking an inspiring and values-led Chief Executive to lead the charity into its next phase of development at a pivotal moment for the legal profession. As the public face and strategic leader of the organisation, the Chief Executive will champion LawCare’s mission - ensuring the continued delivery of high-quality, confidential support services while strengthening its voice and influence across a rapidly evolving and increasingly commercial mental health landscape.

This is an exciting opportunity to build on strong foundations, guiding a respected and independent charity through a period of significant sector change. Working closely with staff, volunteers, funders and partners, the Chief Executive will drive sustainable growth, deepen impact, and help shape a more compassionate and mentally healthy legal culture for the future.

Key Responsibilities

Strategic Leadership & Impact

• Lead delivery of LawCare’s forthcoming strategy (2026 onwards), translating vision into measurable impact.
• Ensure LawCare sharpens its positioning and messaging in a crowded mental health marketplace.
• Balance direct support services, research, education and influencing work to maximise impact.
• Identify what the charity should prioritise and where it should collaborate rather than deliver directly.

External Relations & Sector Influence

• Act as the primary ambassador and spokesperson for LawCare across the legal sector in the UK, the Channel Islands, and the Isle of Man.
• Build and maintain senior relationships with:
  • Professional bodies
  • Regulators
  • Law firms and chambers
  • Legal educators
  • Funders and charitable trusts
• Speak regularly at conferences, sector events, roundtables and award ceremonies. These are primarily London based, however, there will be occasions where representation is required across England, the Channel Islands and the Isle of Man.
• Build alliances to influence policy, regulation and workplace practice around mental health and wellbeing.
• Position LawCare as the authoritative, evidence-informed voice on mental health in law.

Service Oversight & Quality

• Ensure the continued delivery of high-quality, confidential helpline and peer support services.
• Maintain robust safeguarding, confidentiality and data governance practices.
• Oversee volunteer recruitment, training and engagement.
• Ensure services evolve in response to emerging issues (e.g., stress, anxiety, workplace conflict, regulatory pressure, AI-related disruption).

Financial Sustainability & Governance

• Lead financial planning and sustainability, working closely with the Treasurer and Board.
• Manage relationships with core professional body funders and diversify income streams.
• Develop compelling funding cases and annual pitches to key stakeholders.
• Strengthen reserves and long-term financial resilience.
• Ensure strong governance, compliance and risk management.
• Support and work closely with the incoming Chair and a refreshed Board.

Research, Education & Prevention

• Build on the impact of the Life in the Law research programme.
• Promote preventative approaches for firms and educators.
• Strengthen LawCare’s role in vocational education and regulatory conversations.
• Ensure research informs policy influence and funding opportunities.

Organisational Leadership

• Lead, support and develop a small, experienced and fully remote team.
• Foster a culture of trust, collaboration, wellbeing and accountability.
• Provide clarity and reassurance during a period of leadership transition and financial strengthening.
• Ensure operational efficiency and effective use of technology in a remote environment.

The Person

LawCare is seeking a credible, strategic and values-driven leader with a deep understanding of the legal profession and the pressures shaping it today. You will bring senior leadership experience, strong commercial and financial acumen, and the ability to balance operational excellence with sector-wide influence.

An authentic and compelling ambassador for mental health and wellbeing, you will be an exceptional communicator who builds trust with ease. Emotionally intelligent, resilient and grounded, you will combine empathy with clarity and conviction, guiding the organisation confidently while remaining steadfast in your commitment to improving mental health across the legal community.

Essential

Professional Background

• Prior professional experience in the legal sector is required. Experience working in a qualified or regulated professional role is desirable.
• Deep, intrinsic understanding of the culture, pressures and structural dynamics of the profession.
• Senior leadership experience with responsibility for strategy, people and budgets.

Leadership & Influence

• Credible, visible and compelling leader with presence.
• Exceptional communicator - confident public speaker and strong writer.
• Knowledge of mental health systems, workplace wellbeing or addiction support.
• Able to influence senior stakeholders and bring sceptical audiences “on the journey.”
• A credible ambassador for mental health and wellbeing - knowledge of mental health systems, workplace wellbeing or addiction support.
• Comfortable operating at Board level.

Organisational Capacity

• Experience managing and motivating high-performing teams (ideally remote).
• Financial acumen, including budget oversight and income generation.
• Fundraising experience, particularly with trusts, foundations or membership bodies.
• Ability to balance operational delivery with strategic influence.
• Skilled at prioritisation in resource-constrained environments.

Personal Qualities

• Authentic commitment to mental health and wellbeing.
• Emotionally intelligent, empathetic and values-driven.
• Resilient and calm under pressure.
• Able to navigate sensitive conversations with discretion and diplomacy.

Desirable

• Experience within the charity or not-for-profit sector.
• Experience working with regulators or professional bodies.
• Understanding of research commissioning or evidence-led advocacy.

Further information

For further information about LawCare, the scope of the role and the person specification, please download the Candidate Briefing Pack.

How to Apply

If you are interested in this exciting opportunity, please provide the following with your application:

• An up to date CV, with the details of two referees (we will not contact them without your prior permission).
• A supporting statement outlining how you meet the criteria set out in the Person Specification, along with your motivation for applying for the role.

Closing date for applications: Monday 30th March 2026
Preliminary interviews with Russam: Wednesday 8th & Thursday 9th April 2026
Interviews with LawCare: Week commencing 20th April 2026

We look forward to receiving your application.