Information lead jobs in Wood green, greater london

As Commercial and Legal Support Officer you will provide practical, hands-on legal and contract support across the organisation and contribute to meeting objective as we implement a new, temporary structure as part of a planned sabbatical. This is an opportunity to help colleagues manage legal risk well, improve how we work with third parties, and ensure the charity can deliver timely, proportionate support across a varied and busy portfolio of activity.

You’ll provide practical legal and commercial support across the organisation, focusing on contract review, negotiation and day-to-day advice. This includes supporting a range of agreements (e.g. suppliers, partnerships and data), helping colleagues understand risks in plain English, and maintaining contract records and key dates.  You’ll be organised, pragmatic and comfortable managing multiple priorities. You can explain legal issues clearly to non-legal colleagues and work collaboratively to find solutions that balance risk and delivery.

About the role:

This is a brilliant opportunity to turn housing options into real, lasting move-on opportunities for people who are ready to take their next step away from homelessness. As PRS Access and Resettlement Officer, you will be out there opening doors: building relationships with landlords and letting agents, identifying suitable private rented sector options, and helping clients move into homes where they can build stability, independence and confidence.

Day to day, you will work closely with Single Homeless Project (SHP) caseworkers and frontline teams to identify clients who are ready to explore PRS move-on, assess affordability and tenancy readiness, support property searches, arrange viewings, liaise with landlords, and help clients navigate the practical steps needed to secure a tenancy. You will provide clear advice around housing options, welfare benefits, tenancy expectations and sustainment, while supporting colleagues to feel confident using PRS pathways as part of their move-on planning.

This is a role with real pace, purpose and impact. You will need to be creative, persistent and confident in your communication, especially when negotiating with landlords, unblocking barriers or advocating for clients who may have been let down by systems before. For the right person, this is a chance to make a tangible difference every day — creating routes into housing, strengthening partnerships and helping people move forward with dignity and hope.

There will be a mixture of working in the community (attending viewings across London), working from office and working from home. 

About you:

• You understand the barriers people can face when moving on from homelessness, and you bring the empathy, persistence and practical problem solving needed to help people overcome them.
• You have experience of housing, resettlement, tenancy sustainment, homelessness support or a similar frontline setting, with the ability to give clear, realistic advice to clients and colleagues.
• You are confident building relationships with landlords, letting agents, local authorities and partner agencies, and know how to turn conversations into opportunities.
• You can balance warmth with honest, practical conversations about affordability, tenancy readiness, rent, benefits, expectations and the responsibilities that come with a new home.
• You are organised, proactive and tenacious, able to manage competing priorities, keep accurate records and keep move-on plans moving even when barriers appear.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Suitable candidates will be invited to interview as applications are received, therefore please submit your application as soon as possible to be considered. We reserve the right to close the advert when a suitable candidate is identified. 

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Position: Virtual Communities Manager
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a passionate and experienced leader to join us as our Virtual Communities Manager. This is a key national role overseeing the delivery, growth and continuous improvement of our virtual community and peer support services for people affected by MS.

You’ll lead a dedicated team to deliver safe and inclusive online spaces and peer support services that support people to manage life with MS. You’ll also play a central role in shaping how these services grow, ensuring they remain community-led and responsive to the needs of the MS community.

Closing date for applications: 9:00 on Tuesday 26th May 2026
Interviews for this role will take place 2nd June 2026 for shortlisted candidates.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Lloyds Bank Foundation 

Strategic Communications Lead 

Starting Salary: £60,139 
Contract: Full-time, 18-month Fixed Term Contract (we are open to conversations about flexibility - so please ask) 
Location: London-based role with expectation of hybrid working from our London office 
 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role supporting the transformation of communications across the Foundation. You will help shape how we engage, inspire and connect with priority audiences, ensuring our messaging is clear, consistent and impactful. 

As Strategic Communications Lead, you will play a central role in evolving how we communicate - strengthening our organisational narrative and supporting a shift towards more proactive engagement with new audiences, including colleagues across Lloyds Banking Group and wider stakeholders. 

This is a hands-on role with strategic influence. You will support the development of communications campaigns, processes and ways of working, while leading the delivery of the Foundation’s new website as a core part of our digital transformation. 

About You 

We are looking for someone with strong experience in strategic communications, campaigns or content-led roles, ideally within a complex organisation. You will bring experience of supporting organisational change through communications, alongside strong digital and project delivery skills. 

You will be confident working across teams, managing external suppliers, and developing clear, engaging messaging for different audiences. 

A commitment to equity, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the Candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. If you are a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria, we will invite you to interview. 

We are committed to building a diverse team that reflects the communities we work with. We actively welcome applications from people under-represented in the charity sector, including Black, Asian and minoritised ethnic communities, disabled people, and those with lived experience of the issues our funded charities address. 

Key Dates 

Closing Date: Midday, Monday 25th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Thursday 4th June 2026 

Second Interview: Tuesday 16th June 2026 

Type: Permanent, Full-time, 35 hours per week
Location: Old Street, London - Hybrid working two days a week in office with the remaining 3 days from home. 

About MAP

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.

We are now responding to the largest emergency in our history. Over the last two year, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.

At the forefront of this effort is MAP’s UK Programmes Team – shaping public narratives, protecting and strengthening MAP’s reputation, and ensuring that the voices of our colleagues and the Palestinian communities we serve are heard worldwide.

About the role
MAP is looking for a professional institutional funding manager with vast experience in securing bilateral and multilateral grant and a track record of achieving income targets. As the Head of Institutional Funding, you will play a crucial role in leading the development and execution of MAP's institutional funding strategy. Your responsibilities will include establishing and nurturing relationships with key institutional donors such as UN agencies, FCDO, SIDA, and Irish Aid, as well as crafting compelling project proposals and ensuring compliance with all contractual and reporting requirements.
 

Abou you

You will have extensive experience in securing grants from institutional donors, particularly in emergency response, relief, and rehabilitation projects. You will demonstrate a track record of success in developing institutional donor funding strategies and managing funded projects, along with excellent communication and relationship-building skills. Most importantly, you should share MAP's deep commitment to making a positive impact in the lives of Palestinians.

In return, MAP offers a competitive salary and benefits package, providing the opportunity to lead impactful projects and initiatives within a collaborative and supportive work environment. Join us in our mission to support Palestinian communities in need.
 

How to Apply
Please submit your CV and Supporting Statement of 1 A4 page on our career page before the deadline of 8:00 am GMT 26 May 2026.

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
 
Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
 

Disclaimer
 
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     
 **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

About Medical Aid for Palestinians

Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future. 

MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.

Salary: £41,500

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Thursday. A day where all of the Programmes team come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

Contractually this role is London-based.

Contract: 8 Month Contract ending on 31 March 2027

Benefits:

• 25 days annual leave pro rata based on the term of the contract
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 23:59 on Sunday 31 May 2026. 

Interview dates: Tuesday June 9 and Wednesday June 10. Interviews will take place online via MS Teams.

Job Information 

The Role

The Conference Manager (FTC) plays a significant part in delivering Hospice UK’s programme of conferences for our hospice membership. As a newly created position, you will take the lead on our one-day conferences while also supporting the delivery of our annual National Conference. 

Our conferences are central to our strategic aim of bringing the sector together to share expertise, collaborate and celebrate innovation. Your work will ensure our conferences are delivered to a high standard and that hospice delegates have access to relevant and timely learning opportunities. 

You will work with a range of internal and external stakeholder as well as the subject matter experts. Listening to their feedback, you will help shape the programme content, work with the wider project team to deliver a smooth and valuable learning opportunity for hospice colleagues. 

The Team

The Conference team is made up of the Senior Conference manager and the Programmes Team Administrator, with support from the Deputy Director of Programmes, Director of Programmes and subject matter experts across the organisation.

It is a mighty team of two, managing a portfolio of 5 in person conferences across the year, from our role focused one-day conferences of around 130 - 150 delegates to our annual National Conference, which welcomes over 1000 delegates.Our team works across the organisation and collaborates with lots of internal and external stakeholders. 

About You

You will have strong attention to detail, excellent organisational skills, and be confident building relationships with a wider range of stakeholders. 

You will bring:

• Proven experience of organising in person conferences, events or seminars (or similar complex activities) for around 130 people or more
• Ability to distil conversations, feedback and discussions into actionable insights that support effective planning.
• Naturally curious and proactive
• A self-motivated, self-sufficient approach to managing your workload
• Strong time management skills, with the ability to manage multiple priorities

More information is available in the candidate information pack, which is available on our website to download.

A growing charity supporting boys and men is seeking a Monitoring & Evaluation Lead to strengthen impact measurement, quality assurance, organisational learning, and data systems across the organisation.

Part-time (28 hours per week / 0.8 FTE) | Hybrid – London
Salary: £32,928 (FTE £41,160)

Reporting to the Operations Director, this role will work closely with senior leadership and programme teams to ensure services are effective, data-informed, and aligned with the charity’s mission and values.

Key Responsibilities

• Develop and support impact and evaluation frameworks across services
• Embed a culture of learning and continuous improvement
• Lead on quality assurance processes and reporting
• Strengthen impact evidence for partnerships and funding
• Support and develop Airtable CRM systems, automations, and training
• Provide data insights and reporting for internal and external stakeholders
• Support GDPR compliance and data protection processes
• Explore safe and effective use of AI within evaluation and reporting

Person Specification

Essential

• Experience in impact evaluation, quality assurance, CRM oversight, and GDPR compliance
• Strong analytical, organisational, and communication skills
• Ability to manage competing priorities and collaborate effectively across teams
• Commitment to values-driven work and continuous improvement

Desirable

• Experience in the charity sector
• Knowledge of youth, family, or social policy
• Experience using AI within evaluation or insight work
• Training in data protection

The successful candidate will be aligned with values including resilience, empathy, inclusiveness, curiosity, and non-violence.

For more information, please submit your CV. Please note, due to the level of application, only successful candidates will be contacted with further information.

Deadline: ASAP, reviewing on a rolling basis

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The South East District are excited to advertise the opening for a full time District Mission Enabler to support the District, its churches, circuits and people, in mission. Home based, own transport is essential. There will be an expectation to attend the District Office in Crawley, Sussex, on occasion, as well as other locations across the South East District. 

The Billing Coordinator (Legal Aid) is a collaborative role and part of the Billing Project, an initiative by the London Legal Support Trust (LLST) aimed at providing specialist support to the free advice sector in London. 

Key purpose of the Billing Coordinator is to:

• Develop systems that ensure the smooth and efficient billing of legal aid for LRMN, Barking and Dagenham Citizens Advice and Cardinal Hume Centre.
• Provide a crucial coordination role within the organisations, supporting lawyers in ensuring files are billed promptly and accurately while maximising income from legal aid.

The Billing Coordinator will be employed by LRMN and work across three host organisations. You will collaborate with other coordinators in the sector, some of whom have participated in previous pilot projects. Peer-to-peer support will be available to the postholder, and specialist training will be provided to anyone looking to grow within the role.

Candidates must have strong IT and organisational skills with experience of working within a legal aid practice. 

Please download our job pack for additional details about the role and the level(s) of experience we are looking for.

*Full-time or part-time hours will be considered for this role.

We are currently looking to recruit an Advice Session Supervisor. Experience in this role would be beneficial, but we will accept a Trainee Post for the right candidate. 

Working at Citizens Advice Hertsmere offers many rewarding benefits, both personally and professionally. It provides the opportunity to make a real difference in people’s lives by helping individuals navigate challenges such as debt, housing, employment, and legal issues. This work can be highly fulfilling, as you directly support members of your community during difficult times. It also helps develop valuable skills, including communication, problem-solving, empathy, and teamwork, which are useful in many career paths. Additionally, Citizens Advice Hertsmere provides training and ongoing support, creating a positive and inclusive environment where staff and volunteers can grow in confidence and knowledge. Overall, this is a meaningful role that combines community impact with personal development. 

Job Description: Advice Session Supervisor 
Location: Hertsmere including Bushey and Potters Bar 

Role Purpose 

To supervise the delivery of high-quality advice services across multiple channels (face-to-face, telephone, email, webchat), ensuring that clients receive accurate, timely, and empathetic support. The Advice Session Supervisor will lead and support a team of advisers and volunteers, uphold Citizens Advice standards, and contribute to service development and quality assurance. 

Key Responsibilities 

Session Supervision 

• Oversee daily advice sessions, ensuring smooth operation and effective client service. 

• Provide real-time support and guidance to advisers and volunteers. 

• Manage session logistics including rota coordination and resource allocation. 

• Assisting with call back and responding to email enquiries 

Quality Assurance 

• Conduct case checks and file reviews in line with Citizens Advice quality standards. 

• Identify and address advice quality issues and training needs. 

• Support continuous improvement through feedback and coaching. 

Staff and Volunteer Support 

• Assist in the induction, training, and development of new and existing volunteers and staff. 

• Provide mentoring and technical support to ensure competence and confidence. 

Service Monitoring and Reporting 

• Monitor service delivery against KPIs and targets. 

• Support the Advice Services Manager in identifying trends and service gaps. 

Research and Campaigns 

• Encourage and support the collection of evidence for social policy work. 

• Promote awareness of local and national campaigns. 

Person Specification 

Essential Criteria 

• Proven experience supervising advice sessions or delivering generalist/specialist advice. 

• Strong working knowledge of key advice areas (e.g., welfare benefits, housing, debt). 

• Ability to meet Citizens Advice competence requirements. 

• Excellent interpersonal, communication, and organisational skills. 

• Commitment to equality, diversity, and inclusion. 

Desirable Criteria 

• Experience working within the Citizens Advice network. 

• Familiarity with Citizens Advice case management and quality assurance systems. 

• Ability to adapt to changing service needs and work flexibly. 

Working Conditions and Benefits 

• Competitive Salary 

• 6 weeks annual leave 

• Workplace Pension 

• Contractual Sick Pay 

• Free Parking 

Lloyds Bank Foundation 

Strategic Lead for Systems Change 

Starting Salary: £59,098 (if London-based); £55,587 (if not London-based) 
Contract: Full-time, 2-year Fixed-Term Contract (we are open to conversations about flexibility - so please ask) 
Location: Remote role - can be based anywhere in England or Wales with an expectation of regular travel across England and Wales including overnight trips to London 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role strengthening the Foundation’s ability to work confidently within complex local systems and to support systems change across England and Wales. You will play a central role in shaping and developing our systems change approach, ensuring it is practical, consistent and embedded across our work in places. 

You will work closely with regional teams and partners to support effective collaboration within local systems, ensuring our work is well-informed by context and lived experience. A key part of the role is enabling others - building confidence, capability and practical understanding of systems change across the organisation. 

This is not a delivery-heavy role. Instead, you will focus on enabling, coaching and strengthening practice so that colleagues and partners are better equipped to work within complexity and drive meaningful change. 

About You 

We are looking for someone with strong, practical experience of working within systems change, place-based work or complex multi-stakeholder environments. You will bring confidence in working across boundaries and supporting others to navigate complexity. 

You will be skilled in coaching, facilitation and capability building, with the ability to translate systems thinking into practical approaches others can use. Strong relationship-building skills and the ability to work credibly with a wide range of stakeholders will be essential. 

A commitment to equity, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information available in the Candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. If you are a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria, we will invite you to interview. 

We are committed to building a diverse team that reflects the communities we work with. We actively welcome applications from people under-represented in the charity sector, including Black, Asian and minoritised ethnic communities, disabled people, and those with lived experience of the issues our funded charities address. 

Key Dates 

Closing Date: Midday, Monday 8th June 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Wednesday 17th June 2026 

Second Interview: Friday 26th June 2026 

At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection.

​

Samaritans is seeking an experienced and ambitious Trust and Grants Manager to lead and grow a vital income stream supporting our life‑saving work. Reporting to the Head of Trusts and Statutory Income, you’ll play a central role in delivering an ambitious Trusts programme raising over £2 million annually, while inspiring and leading a talented team.

​

​Contract

• £40,000-£45,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working - Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and option to work out of our London office as required.
• In-person working - expectation of a minimum of 1 office day each week on Tuesdays in Ewell.
• We are passionate about flexible working, talk to us about your preferences

​

About the role

​As Trust and Grants Manager, you’ll be responsible for developing and delivering our Trust Fundraising Strategy, ensuring strong performance, excellent funder stewardship and long‑term growth. You’ll manage high‑value relationships, lead strategy and planning, and provide inspiring line management to Trust fundraising colleagues.

Working closely with colleagues across Income Generation, Business Development and operational teams, you’ll ensure Samaritans’ work is communicated compellingly to Trust and Statutory funders, grounded in evidence, insight and lived experience.​

​

What you’ll do

• Lead the development and delivery of the Trust Funding Strategy, with clear KPIs, work plans and performance analysis
• Oversee a Trusts programme raising over £2m per year, with responsibility for future growth
• Personally manage a portfolio of high‑value Trust relationships, delivering £600k–£700k annual income
• Shape and deliver donor cultivation and stewardship approaches that create inspiring funder experiences
• Line manage and develop Trust fundraising staff, supporting performance, wellbeing and professional growth
• Produce compelling, high‑quality funding applications, cases for support and reports on Samaritans programmes and projects
• Lead prospect research and pipeline development, identifying new large Trust opportunities
• Work collaboratively with colleagues across Samaritans to ensure strong alignment with organisational priorities
• Contribute to senior leadership discussions, team planning, away days and cross‑departmental initiatives
• Embed learning, insight and sector best practice into team ways of working

​

About you

​You’re an experienced Trust fundraiser with a strong track record of securing six‑figure grants and building effective relationships with major Trusts and Foundations. You combine strategic thinking with attention to detail, and you’re motivated by making a meaningful social impact.

​

You enjoy leading and developing others, thrive in collaborative environments, and are confident working with data, budgets and complex funding requirements. Above all, you’re committed to Samaritans’ vision of fewer people dying by suicide, and to working inclusively, ethically and with compassion.

​

What you will bring:

• Proven success in securing six‑figure Trust, Foundation, Lottery or public sector funding
• Excellent written and verbal communication skills, including persuasive storytelling
• Strong grant management, stewardship and donor care expertise
• Experience developing and managing fundraising strategies, plans and pipelines
• Confidence working with financial information, budgets and full cost recovery models
• Analytical skills and the ability to translate evidence into compelling funding cases
• Experience line managing or supporting the development of staff (desirable)
• A collaborative, curious and values‑driven approach to work
• Commitment to equity, diversity and inclusion, safeguarding and lived‑experience principles

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​Full outline in the Job description below. 

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Why Samaritans?

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At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.

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We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.

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Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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To Apply

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Please complete the application questions including those outlined below, and submit your CV.​

Please note the following questions have a 300-word limit for each answer.​​

Q1 What interests you about Samaritans and our work? What do you think might make Samaritans compelling to Trust Funders?

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Q2 Tell us about your demonstrable experience securing six‑figure Trust or Statutory grants. What approaches did you use to build your pipeline, cultivate funders and secure large or multiyear grants?

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Q3 This role requires strong project leadership, cross‑organisational collaboration and stakeholder management. Can you share an example of how you have led a large programme application, and what your approach to collaboration and stakeholder management was in delivering a successful outcome?

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We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications close at midnight on Monday 25 May

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Interviews

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All applicants will receive notification of the outcome of their application, at the appropriate time.​

1st stage interviews will be online: w/c 1 June

2nd stage interviews will be held in person in our Surrey office (KT17 2AF). Date TBC.

About Spear North Kensington

Spear is partnering with HTB St Francis Community Church, to deliver the Spear Programme in North Kensington!

At HTB Social Transformation, their mission is to prioritise those who are marginalised within society, creating safe spaces where people are known, are loved and feel that they belong.

The Spear Programme is delivered in Spear North Kensington which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life. 

Key Information:

• Salary: from £27,000
• Full-time - Monday to Friday
• 28 days annual leave (including Christmas gift days) plus bank holidays
• Closing date: We interview on a rolling basis and may close the role early if we find the right candidate

For more information please read through our Job Specification and Work with us pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• An active Christian, dedicated to representing the values and ethos of Spear and HTB St Francis Community Church.
• A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques.
• Passion for social justice, especially supporting young people into employment or education.
• High emotional intelligence, a sense of humour and fun!
• Confident communication and interpersonal skills, both over telephone and face to face.
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.

About the role: 

Every day in this role is different, but at the heart of it is one thing: helping people feel safer, more stable and more in control of their lives.

As a Floating Support Worker, you’ll support people living across Westminster to sustain their tenancies, navigate challenges and build the confidence and skills needed to live independently. You’ll work alongside people facing homelessness, isolation, poor mental or physical health, domestic abuse, substance use and other forms of multiple disadvantage, providing practical and emotionally intelligent support that meets people where they are.

This is a role built on relationships. You’ll work closely with clients in their homes and communities, creating support plans that feel realistic, empowering and genuinely person-centred. Whether you’re helping someone manage rent arrears, reconnect with services, settle into a new home or take steps towards work, training or improved wellbeing, your support will help people move forward in meaningful and lasting ways.

You’ll be part of Westminster Floating Support, a fast-paced and supportive service funded by Westminster City Council, delivering housing-related support to people in all types of accommodation across the borough. Working as part of a collaborative and psychologically informed team, you’ll build strong partnerships with local services and agencies to make sure clients receive joined-up, holistic support.

At Single Homeless Project (SHP), we’re committed to helping our staff grow too. You’ll have access to ongoing training, reflective practice and real opportunities to develop your career within an organisation that is ambitious about creating change for homeless Londoners.

About you:

• You bring experience supporting people facing multiple disadvantage, including homelessness, mental ill health, substance use, domestic abuse or social isolation, and know how to build trusting relationships that help people feel heard, respected and supported
• You feel confident helping people navigate the practical challenges that can put a tenancy at risk, from budgeting and benefits to rent arrears, housing options and building everyday independent living skills
• You work in a psychologically informed, strengths-based way, understanding how to motivate and empower people to move towards greater stability, confidence and independence at their own pace
• You’re able to balance empathy with professional curiosity, using support planning, risk assessment and safeguarding practice to provide safe, thoughtful and person-centred support
• You’re organised, proactive and able to manage a varied caseload while working collaboratively with colleagues and partner agencies to help clients achieve meaningful and lasting outcomes

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 31st May at midnight

Interview date: Tuesday 9th June online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.