It support jobs

We are recruiting one full time permanent Funding Officer in Yorkshire and the Humber. Funding Officers in these roles will primarily be part of a Yorkshire and the Humber regional team delivering our Reaching Communities programme, with opportunities to be involved with other programmes and aspects of the Fund’s wider operations as they arise. As a Funding Officer for the National Lottery Community Fund you will be integral to supporting the organisation to deliver our strategy It Starts With Community.  

These roles will contribute to ensuring that vital funding reaches communities and projects who need it most in our region. As a Funding Officer you will work as part of our Yorkshire and the Humber regional team, working day-to-day alongside fellow Funding Officers, supported by a Funding Manager.

We are looking for people who will work across the region, with a focus on developing relationships and being a key point of contact for West Yorkshire​

Ideally (but not essentially) you will live in West Yorkshire and have good knowledge of the local area.

The Funding Officer role is classed as mobile working which means you will be expected to work from Fund offices, from home as well as conduct visits across the region. The Yorkshire & Humber regional office is in Leeds.

​Responsibilities & Expectations of the Role

• You will assess applications for funding and manage grants using local knowledge, best practice and thematic expertise and you will harness the experience of customers and stakeholders to improve our grant making and inform our decision making.
   
• Being responsible for supporting local people and communities, you will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products.
   
• Being responsible for a pipeline of projects you will need to understand and respond to the different needs of our customers by providing advice and considered feedback and be willing to have challenging but constructive conversations.

• You will ensure that both grant management and application assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker. You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, support organisations to meet their grant requirements and measure their impact.

• You will be an active and integral member of the Yorkshire & the Humber regional team, as well as the wider Northern hub, England Portfolio and Fund. You will contribute your skills, knowledge and expertise to a range of work and programmes as need arises. Within an organisation and sector experiencing on-going change, an agile & flexible approach to the role will be essential for success.
   
• You will represent the Fund, including at funding fairs and external meetings, creating opportunities for people to come together. You will share learning from your role with other colleagues so that we can maximise our impact.
   
• You will need to work within the Fund’s policies and procedures and relevant legislation, and in a way that is in line with our vision and values.

​

Interview details: 

• Date: 10th or 11th August 2026
• Format: Face-to-face
• Location: Y&H Regional Office, Leeds

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate.

We will be hosting a briefing session on Thursday 9th July, 1pm To register for the session or for any questions about the recruitment process, please email the recruitment team.

How to Apply:

Upload your CV in word format and write a supporting statement (max 1,000 words) to align with the criteria below. We will use this to score your application. 

Essential criteria  

• Communication skills: Strong listening, written and verbal communication with an emphasis on written communication for assessment purposes. 
   
• Analytical skills: Ability to assess a high volume of applications, make good judgements, challenge when appropriate and manage risk. 
   
• Relational skills: Ability to build, develop and promote effective relationships with colleagues, community organisations and other external agencies with a strong commitment to equity and inclusion.
   
• Organisational skills: An ability to use your initiative and manage your own workload and time, meet deadlines with minimal supervision.
   
• Lived experience or working knowledge of the needs and priorities of communities in and across Yorkshire and the Humber, especially under-represented groups plus an understanding of the local voluntary, community and social enterprise sector.
   
• Values driven and passionate about the Fund’s purpose.

Desirable criteria  

• Demonstrable sound IT skills, in particular Microsoft Office products and the ability to learn detailed processes quickly and accurately. 
   
• ​Understanding of financial planning and business plans, ability to analyse accounts and numerical data.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

Caseworker Team Leader

We are seeking a pro-active, organised and detail-focused Team Leader to lead and manage the multi-crime service which supports anyone aged over 18 affected by crime and anti-social behaviour in Avon & Somerset.

We are looking for someone who brings strong people management experience, exceptional communication skills, and a commitment to building a supportive and high performing team.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? If yes, then we’d love to hear from you…

Position: 6829 Team Leader Casework

Location: Avon and Somerset/Hybrid

Hours: Full time, 37.5. Monday to Friday 9.30am - 5.30pm

Contract: Permanent

Salary: £30,825

Closing Date: 05/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

You’ll lead a staff team, oversee daily case allocations, manage service delivery, strengthen partnerships, and ensure our service meets contractual and quality standards.

As the Team Leader you will:

• Be responsible for case management system audits and reports.
• Be responsible capturing data and information to ensure the work of team is outcome based and evidenced.
• Be responsible for allocating of work levels within and across the wider team and analysing statistics.
• Be responsible for safeguarding quality assurance and compliance with policies and procedures.
• Work with relevant managers to provide input to and ensure excellent delivery of the service.
• Support the team to manage caseloads completing comprehensive impact assessments.
• Be responsible for the line management of team members.
• Promote effective communication channels.

This role is full-time, and is hybrid working both from home and 3 days a week in our office in Bristol (a suitable and confidential workspace at home is required).

About You

You will need:

• An understanding of the Criminal Justice System and the impact of crime on victims and witnesses.
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
• A practical understanding of the requirement for confidentiality and safe working practice.
• Experience of working in a challenging and changing environment.
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
• Extensive experience of effectively leading and managing a team, monitoring performance and service delivery to meet contractual requirements.
• Strong communication, negotiation and advisory skills.
• The ability to work without direct supervision.
• Substantial IT expertise with the ability to use a range of software.

You can view the full Job Description and Person Specification once you click to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave and an extra day off for your birthday.
• Pension Plan: 5% employer contribution and enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Casework, Caseworker, Family Caseworker, Childrens Caseworker, Criminal Justice, Rehabilitation, Offender, Ex Offender, Victim Support Caseworker.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

The administrator supports the Basis Yorkshire Leeds office. The post holder is responsible for providing and maintaining an efficient and professional service user focused administrative support function to the people we support and other stakeholders of Basis Yorkshire, ensuring discretion and confidentiality. To ensure the smooth running of the office and provide administrative support to the team, enabling them to provide high quality services to women and young people. Provide the first point of contact for enquiries from service users, partners and stakeholders.

Role: Superstore Retail Assistant

Location: York Foss Island Retail Park

Hours: 14 hours, Monday and Tuesday. 7 hours per day between the hours 08:30am - 7:00pm.

Role profile: Retail Assistant Superstore Role Profile

We are currently looking for a Superstore Assistants to join our Retail, Services and Operations team at our newly opened Superstore in York.

As a Superstore Assistant, you will support the management team and work alongside volunteers, playing an active part in running the department in which you are based. This includes stock management, merchandising, operating the till and providing excellent customer service.

You will need to be committed to creating a welcoming professional atmosphere and demonstrating the values of Yorkshire Cancer Research. You will also be a passionate and enthusiastic ambassador for the charity and its work.

To be considered for this role, you will ideally have worked in a retail environment, have a basic understanding of Microsoft Office programmes, good communication skills and the ability to motivate yourself and others.

The closing date for internal applications is 23 July 2026.

Please note that this position is a permanent position.

To apply, please submit a CV and cover letter outlining your suitability for the role via our careers page. Please read our privacy notice before applying. Please state when applying what days and hours you would like to work. 

Help young people build confidence, resilience and brighter futures through sport and mentoring.

 Looking for a role where you can make a real difference?

Maybe you're studying Sports Coaching, Sport & Exercise Science, Youth Work, Education or Psychology.

You're a Teaching Assistant, Learning Mentor, Sports Coach, Support Worker or Youth Worker looking for your next step.

Or perhaps you love working with young people but want something more stable, rewarding and meaningful than evening and weekend coaching.

At Dallaglio RugbyWorks, we support young people who are at risk of exclusion from education. Using sport as a hook and positive relationships as the foundation, we help young people build confidence, resilience, aspirations and life skills that can transform their futures.

You don't need to be a rugby expert. What matters is your ability to connect with young people, inspire them and help them believe in themselves.

If that sounds like you, we'd love to hear from you.

__________________________

The Role at a Glance

• Sports Coach / Youth Mentor (we call it Delivery Lead)
• Hastings & Bexhill
• £18,750 - £22,500 per annum (pro rata), based on a full-time equivalent of £25,000 - £30,000
• Part time 28 hours per week (full-time 37.5 hours)

What you’ll be doing

Every young person deserves someone who believes in them.

As a Sports coach & youth mentor, you'll play a vital role in that journey. Alongside your coaching partner, you'll deliver engaging sports sessions, mentoring and workshops that inspire young people, build trust and help them realise their potential. Whether you're supporting a young person one-to-one, leading a group activity or helping deliver enrichment events, you'll be creating opportunities for young people to succeed.

This is more than a coaching role. It's an opportunity to be a positive role model, build meaningful relationships and make a lasting difference in the lives of young people across Hastings & Bexhill.

You do not need to know rugby to apply. The rugby side can be taught, and plenty of people in the team started with youth work or mentoring experience rather than a sports coaching background.

Day to day, you’ll work with schools, alternative provision teams and community partners to keep sessions safe, productive and well-organised. You’ll also support holiday activities, career taster days and enrichment trips, giving young people positive things to be part of outside school.

There will be some admin too, including tracking attendance, progress and outcomes. This helps the team see what is working and keep support consistent for the young people taking part.

If you're passionate about helping young people thrive, we'd love to hear from you.

You're probably a great fit if...

You believe every young person deserves someone in their corner.

Whether you've coached a team, supported students in school, mentored young people, or led activities in your community, you know how to build trust, inspire confidence and help young people see what's possible.

We're looking for someone who brings energy, empathy and resilience; someone who can connect with young people facing challenges, lead engaging sessions, and be a positive role model when it matters most.

If you're passionate about changing lives, confident working independently, and excited by the chance to make a real impact every day, we'd love to hear from you.

What you'll need

• A full UK driving licence and access to a vehicle
• The ability to travel across Hastings & Bexhill
• Flexibility to work up to three evenings per week (until 7pm)

Bonus points if you have...

• A qualification in Sports Coaching, Youth Work or a related field
• Experience working in schools, alternative provision or community settings

This is your chance to help young people realise their potential.

More About Us

 At Dallaglio RugbyWorks, we support young people 12-18 who have been excluded from education or at risk of exclusion. Using sport as the starting point and mentoring as the foundation, we help them build confidence, resilience and the skills they need to create brighter futures.  Rugby helps start the relationship, but the work goes far beyond sport. The charity uses mentoring, life skills, wellbeing support and career-focused activities to help young people build confidence and prepare for life after school.

Our work focuses on four areas: life skills, raising aspirations, physical wellbeing and mental wellbeing and the aim is to make sure exclusion from school does not become exclusion from society. You’ll be part of a team giving young people consistent support, trusted adults and practical chances to move towards education, employment or training.

Come join our squad

Please click the apply button or get in touch by email, phone or LinkedIn if you’d like to ask a question before applying.

Location: Hybrid / The Grange, Saunderton, Princes Risborough

Hours: 35 hours per week

We are looking to recruit a Senior Trusts and Foundations Officer to join our Trusts and Foundations team and support the delivery of Hearing Dogs for Deaf People’s fundraising strategy. The Trusts and Foundations team is working towards an income target of £1.3m in 2026 to 2027, with planned growth to £2.1m by 2029 to 2030. 

This is an exciting opportunity to develop your fundraising career within a collaborative and ambitious team. You will contribute to securing income from charitable trusts and foundations, building funder relationships, and managing our small trust mailing. 

We are looking for individuals who demonstrate passion for our cause, a keen eye for detail, and the ability to write compellingly about the difference Hearing Dogs makes to the lives of deaf people. You will be confident communicating with a wide variety of people, including funders, volunteers, and senior colleagues, and will bring a proactive and positive approach to everything you do.

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service 
• Day off for your birthday 
• Defined contribution group personal pension plan 
• Enhanced sick pay 
• Enhanced maternity, paternity and adoption pay 
• Eye care 
• Hearing tests 
• Learning and Development opportunities 
• Discounts on merchandise at Hearing Dog gift shops 
• Pet Dog Policy

For further information and to apply, please visit our website via the apply button.

Closing date: 16th July 2026.

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

Support Worker -NDP Navigation Service

Salary £24,000 FTE,  35 hours per week, 6.6 weeks holiday   
Remote working with some travel to events across West Sussex
(We are open to discuss some flexibilty in hours if a suitable candidate isnt able to work the full 35 hours pw) 

Are you passionate about supporting parent-carers of children and young people with ADHD, Autism and other neurodivergent conditions? 

We have an exciting opportunity for someone to join our rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of our services providing information, training and peer support.

Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions.

We are looking to recruit a skilled and motivated support worker to join our NDP Navigation Service
Working within the Outreach & Training team to provide information, advice, signposting, training and support to parents and carers of children and young people on the West Sussex Neurodevelopmental Pathway (NDP) who have been referred into the service. 

Person Specification (essential):

Knowledge
• ​Extensive knowledge and/or experience of the challenges faced by parent-carers and children and young people on the neurodevelopmental pathway 
• Extensive knowledge and/or experience of ADHD, Autism and other neurodivergent conditions 
• Working knowledge of the local SEND community in West Sussex 

Experience
•Experience of either advice giving preferably gained in the voluntary or statutory sector or experience of casework support  preferably gained working with families of neurodivergent children 
• Experience of working with parent-carers and families of neurodivergent children 
• Experience of undertaking outreach to disadvantaged communities
• Experience of using MS Office including SharePoint, Excel and Microsoft Teams 

Please see attached job description for further details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Activiely interviewing as suitable applications are received

Applicants must have the right to work in the UK 

To manage the delivery of high-quality counselling for young people 11-25in Hounslow, to support the counselling team and to act as the Designated Safeguarding Lead (DSL) for the whole service.

• To provide ethical and effective management of counselling in line with BACP professional standards.
• To recruit, manage, and support volunteer counsellors.
• To recruit, manage, and support school team counsellors
• Manage partnership and contracts with schools
• To contribute as part of the senior counselling team in developing and implementing policies and procedures aligned with the BACP Ethical Framework and legal requirements.
• To work in partnership with the Service Manager to ensure accessible and effective pathways into counselling services.

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to Young people’s lives, offering support and respect in a safe environment. Our core values are ‘be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

Are you passionate about supporting young people and helping them make safer, healthier choices? Do you thrive in a role where no two days are the same and where you can create meaningful impact in your community?
 

We’re looking for a Targeted Interventions Coordinator to join our team and play a key role in delivering early intervention and prevention support around drugs & alcohol to young people and make a real difference in their lives!

About the role

This is a dynamic and rewarding opportunity where you will take the lead in coordinating targeted interventions across our Buckinghamshire service. You’ll work directly with young people, partners, and professionals to identify needs early and provide the right support at the right time.

From delivering engaging targeted group sessions to shaping local pathways and building strong partnerships, you’ll be at the heart of making sure young people receive timely, effective support around substance misuse and risk-taking behaviours.

Where: This role will be county wide across Buckinghamshire

When: We're looking for the right person to join our team ASAP on a permanent contract

Full Time Hours: 37.5 per week

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

What you’ll be doing

• Coordinating and developing targeted interventions, including group work, outreach, and brief interventions
• Delivering engaging group programmes for young people at risk
• Increasing visibility and accessibility of the service amongst children, young people, families, and partners with the aim of increasing referrals into service for specialist support.
• Building strong relationships with schools, professionals, and partner agencies
• Providing training and support to professionals to help identify and respond to young people’s needs
• Using data and insight to shape and improve services
• Supporting volunteers and Youth Ambassadors to deliver impactful work
• Support the development of projects that increase visibility, create awareness, and improvement engagement including development of educational programmes, informative resources, and prevention pathways
• Ensure effective and consistent young people involvement through our Youth Ambassador Programme including coproduction.
• Support the coordination and development of the service’s social media activity.

About you: 

• Experience of working with young people and knowledge of the issues they face 
• Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework 
• Have an excellent understanding of drug and alcohol issues and experience of working within a related field 
• Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance 
• An accomplished communicator, both verbal and written with a high degree of personal IT competency 
• Be able to accurately update and maintain records and to work to deadlines for the submission of information. 
• Have excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives 
• Full UK driving license and access to a car.

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

Interview Date

12/8/2026

Closing Date

3/8/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

JOB TITLE: Service Manager

RESPONSIBLE TO: Chief Executive Officer

HOURS OF WORK: 37 hours per week

BASED AT: 11/13 Queen Street, Worksop, Notts, S80 2AN

HOLIDAYS: 28 days - including statutory holidays (pro rata)

SALARY: £34,000 per annum plus benefits

Main Duties and Responsibilities

• Direct the work of Accommodation Officers and Wardens, ensuring that the team are working efficiently and effectively, providing continuity of service for clients.
• Ensure organisational standards are being met in the accommodation service across all Hope properties.
• Draw up rotas in advance for sign-off from the CEO.
• Monitor staff attendance and report absences promptly to the Management Team.
• Motivate the team through regular one to one supervisions and by modelling good  practice.
• Monitor and manage team performance and progress reporting issues at the Management Team meetings.
• Identify staff training needs and submit requests to the Office Manager.
• Ensure adequate procedures are in place, policy is clear and understood by both staff and clients.
• Supervise the delivery of other services provided on site.
• Ensure that weekly property inspections are undertaken by the Wardens and that all health and safety requirements are being met, and they are reporting and recording any actions and concerns promptly to you on a weekly basis.
• Carry out monthly property inspections on all Hope properties.
• Work with the Office Manager to manage all Health and Safety issues.
• Assist in the recruitment and selection of staff.
• Undertake regular file reviews ensuring all client files are regularly updated and are maintained in line with Hope’s requirements.
• Ensure that Accommodation Officers are monitoring the needs of clients, and monitor the initial and further risk assessments against the clients support plan to ensure progress is being made and monitored.
• Monitor Accommodation Officers caseloads and ensure that reports are completed thoroughly and accurately by the Accommodation Officer and in an acceptable timeframe.
• Ensure housing benefit and council tax applications are completed adequately and submit-ted in a timely fashion.
• Undertake disciplinary and grievance procedures as necessary.
• Undertake evictions if these arise.
• Develop assessment criteria to determine suitability of clients applying for accommodation, and confirm applications submitted by Accommodation Officer on behalf of clients.
• Deal with complaints from clients.
• Implement the warnings and exclusions’ policy where necessary.
• Ensure work with clients is tangible and leads to positive outcomes, and that Accommodation Officers are recording all outcomes.
• Submit verified staff timesheets and rotas to the Finance Manager/CEO for payment.
• Take overall responsibility for the hostel petty cash system.
• Ensure client charges are received, recorded and received by Finance Manager.
• Identify Health and Safety issues and action in line with policy and procedures.
• Keep up to date Health and Safety records in line with regulations.
• Take overall responsibility for accurate risk assessment recordings and actions.
• Take overall responsibility for the safeguarding of accommodation service staff and clients.
• Keep up to date incident reports.
• Work in partnership with other agencies to ensure a high standard of service is delivered.
• Monitor equality and diversity, ensuring an accessible service to all clients.
• Attend case conferences, joint assessments and meetings as necessary and directed by the CEO.
• Promote the service to a wider community.
• Provide written monthly reports for management/board meetings as required by the CEO.
• Provide statistical information as required by the CEO.
• To respect the confidential nature of the work.
• To participate in appropriate training and staff development programmes.
• To promote and ensure the implementation and compliance with Hope’s policies.
• To ensure that organisational services are delivered in accordance with Hope’s equal opportunity policy.
• Meet the requirements of rota systems.
• Work closely with the Finance Manager/Deputy CEO in CEO absence.
• To be on the on-call rota and available, when on call, to be on site when required in an emergency.

Person Specification

Essential

• Experience of motivating and managing staff.
• Excellent writing skills with the ability to produce concise and relevant proposals with meticulous attention to detail.
• Proven work experience and in-depth understanding of funding procedures, rules and regulations.
• Ability to be flexible and your skills in problem solving.
• High standard of computer literacy (Excel, Word, Outlook).
• Ability to plan, prioritise and work within agreed timeframes.
• Excellent communication, presentation and interpersonal skills.
• A working knowledge of and commitment to, equal opportunities and anti-discriminatory practice.
• An understanding of the need and practice for confidentiality.
• Ability to work on your own initiative, as part of a team, under pressure and with high levels of self-motivation.
• A thorough understanding of adult safeguarding and working with vulnerable people.
• Experience in managing contracts including quality assurance of services and the importance of monitoring and evaluating services.

Desirable

• An understanding of homelessness and relevant issues.

Job Types: Full-time, Permanent

Pay: £34,000per year

Benefits:

• Casual dress
• Company pension

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Worksop: reliably commute or plan to relocate before starting work (required)

Safeguarding

Hope is committed to safeguarding adults and as part of our safe recruitment practice the successful applicant will be subject to a check with the Disclosure and Barring Service (DBS). The cost of the DBS check (currently up to £59.10) must be met by the successful applicant.

Work Location: In person

Reference ID: ServiceManager26

Data Protection Legal Counsel

£50,000+ excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)

About the role

We’re excited to be recruiting a Data Protection Legal Counsel to play a central role in ensuring WWF-UK meets its data protection and privacy obligations and to provide support to the Legal team.

Sitting within the Legal, Compliance & Assurance team, this role works closely with colleagues across the organisation to embed strong data protection practice, provide expert advice, support compliance with UK GDPR, the Data Protection Act 2018 and ICO guidance, and support in reviewing and drafting SaaS and digital services contracts.

You’ll be responsible for maintaining and strengthening WWF-UK’s data protection framework, advising on privacy risks and data processing activities, and ensuring data protection is built into projects and ways of working from the outset. You’ll also lead on key processes such as data protection impact assessments, breach management and responding to data subject rights requests.

Finally, you will provide legal support to the Legal team, including contract review, with a focus on draft data processing and sharing agreements, SaaS, IT licences and digital agreements.

This is a critical role for someone who combines strong data protection technical expertise with legal knowledge and the ability to work collaboratively, communicate clearly, and help the organisation manage risk while continuing to deliver its mission.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

· Proven experience working in a data protection or privacy compliance role

· Strong working knowledge of UK GDPR, the Data Protection Act 2018, PECR and relevant ICO guidance

· Experience conducting supplier privacy due diligence and reviewing/negotiating SaaS, IT licensing and digital services contracts

· Experience advising on data protection obligations, privacy risks and regulatory requirements

· Experience maintaining data protection frameworks, including policies, processes and records of processing

· Strong experience leading or supporting Data Protection Impact Assessments

· Experience investigating data breaches and managing privacy-related complaints

· Experience responding to data subject rights requests

· Ability to communicate complex data protection requirements clearly and practically to non-specialists

· Assist with drafting and negotiating contracts, working on a broad range of commercial matters

· Experience in negotiating with external suppliers

· Strong analytical skills and attention to detail

· Ability to manage stakeholder relationships and to manage workload effectively with competing demands

· Strong alignment with WWF-UK’s mission and values

Desirable

· Law degree or equivalent level of experience or qualification (LPC or SQE1) is beneficial

· Legal experience in-house or in law firm

· Experience delivering data protection training or guidance across an organisation

· Experience working in a regulated, complex or charity environment

· Experience advising on privacy by design in project or programme delivery

· Relevant professional qualification in data protection, information governance or compliance

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays

• Flexible working options, to support your work life balance

• 5% employer contribution to pension, rising to 10% with employee contribution

• Learning and development opportunities to help you grow

• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We're a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date

15/07/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Various locations around Liverpool and from home

Hours: 35 hours per week

About the Role

Main Responsibilities

• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
• Use the Citizens Advice Adviser Net website to find, interpret and communicate the relevant information.
• Research and explore options and implications so that clients can make informed decisions.
• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
• Negotiate with third parties such as statutory and non-statutory bodies as appropriate.
• Assist in the completion of benefit applications
• Refer internally or to other specialist services as appropriate, including but not limited to welfare, debt, housing and link work support services
• Ensure that all work conforms to the organisations’ office manual and the Citizens Advice quality standard and any other funding requirements, as appropriate.
• Ensure that work reflects and supports the Citizens Advice Service’s equality and diversity strategy.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

Social policy

• Assist with social policy work by providing information about clients' circumstances through the appropriate channel.
• Alert clients to social policy options.

Professional development

• Keep up to date with legislation, policies and procedures and undertake appropriate training.
• Read relevant publications.
• Attend relevant internal and external meetings as agreed with the line manager.
• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.

Other duties and responsibilities

• Complete the required training to comply with quality assurance processes.
• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
• Demonstrate commitment to the aims and policies of the Citizens Advice service.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.

Requirements

1. At least 6 months’ experience of providing welfare benefits advice and support in an advice setting, including ben checks, calculations, resolution of welfare benefits issues

2. A good up to date understanding of equality and diversity and its application to the provision of advice.

3. Ability to monitor and maintain own standards.

4. Ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings.

5. Understanding of the issues affecting society and their implications for clients and service provision.

6. A good knowledge of the social model of health and how link worker services can support wellbeing and reduce health inequalities.

7. Ability to use IT systems and packages, and electronic resources in the provision of advice, record keeping and document production.

8. Ability and willingness to work as part of a team.

9. A clear understanding of the requirements of a target based workload

10. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics.

11. Ability to research, analyse and interpret complex information and produce and present clear reports verbally and in writing.

12. Ability to understand statistics and check accuracy of calculations.

The successful candidate will have a ‘mobile office’ made up of pc, information systems and promotional materials and despite having a regular geographical location, will be expected to respond attend outreaches across the city if necessary.

How to Apply

Please fill out the application form provided on our website.

We reserve the right to close this vacancy prior to the advertised closing date should a sufficient number of suitable applications be received.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Put simply, there is nowhere else quite like it. Seven acres of park, playgrounds and Grade II listed community buildings, tucked into the heart of Bloomsbury, dedicated entirely to children and families and where no adult can enter without a child.

It has been this way since 1936 and our jobs and potentially yours, as our new Head of Estates, is to protect this sanctuary for children and young people for generations to come.

This isn’t your average Head of Estates role – it’s a role for someone that cares deeply about their work and someone who will thrive on the prospect of developing and protecting this iconic space for children and young people. The prospect of being able to see the tangible impact of your work in bringing joy to thousands of children and families across London, will hold huge appeal.

What you’ll be doing:

• Overseeing the day-to-day compliance, management and maintenance of our park, playgrounds, sports facilities, and Grade II listed buildings.
• Leading a small, multi-skilled Grounds and Facilities team — recruiting them, developing them, and building a culture they're proud to be part of.
• Overseeing contractors and capital works, from routine repairs to major building projects. 
• Sitting on the Senior Management Team to shape the charity's strategic plans.
• Looking after a grounds and facilities budget of c.£400K.
• Acting as one of four Designated Safeguarding Leads, because looking after this site 
means looking after the children in it.
 

Who we’re looking for:

• An inspiring leader, capable of galvanising and getting the best out of our small but agile team – you’ll thrive on managing people, seeing your team as your greatest asset.
• A systems person, who knows that quality systems and structures are key to consistent, high quality facility management
• Someone who sees the bigger picture but also knows how to balance this with a hands on operational approach when needed.
• Someone with an exceptional attention to detail – you’ll see things that others don’t, set standards at the highest level and help others understand why quality matters.
• An experienced facilities professional, capable of balancing the demands of managing a complex, public space and heritage site.
• A team player – someone with the conviction to own what they do but who also understands 
the value of working and learning from those around them.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Edinburgh, Cranston House, 271 Canongate, EH8 8BQ. Please note this is an onsite role.

About the role

We have an exciting opportunity to join our Edinburgh Skylight as a Receptionist/Administrator in our Crisis Skylight Edinburgh Team. You will be there to welcome people who are homeless seeking advice and start the process of helping them to end their homelessness.

You will support the team to manage a busy working environment, welcoming and supporting a range of people including new Skylight members, current members, staff, Crisis volunteers and visitors. You will provide administrative support for this fast and responsive service to those newly presenting as homeless. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of Cranston House. This role is based onsite with no option for homeworking.

About you

To be successful in this role you will be highly organised with experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. We are looking for someone who understands the issues faced by homeless people and is excited to learn about the ways we can support them. You will be able to deal with challenging situations and individuals with a range of needs, to reach a positive resolution through a calm and confident approach.

You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 19th July 2026 23:59

Interview date and location: Wednesday 29th July 2026, in-person at Crisis Skylight Edinburgh, Cranston House, 271 Canongate, EH8 8BQ

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094