Marketing and development manager jobs in Elmbridge, surrey
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
The high value and campaign department at Breast Cancer Now are an ambitious team of relationship fundraisers that are committed to delivering significant growth over the next five years. Charitable trust grant-funding has a key role to play in this, with our particular focus on securing long-term committed funding for the organisation.
Our existing portfolio of charitable trust and foundation supporters includes a number of high-profile and high-value partnerships, in some cases held over decades.
We’re now seeking to increase, diversify, and drive our trusts fundraising programme to the next level. The trusts and statutory manager role will achieve this by growing our small to mid-value portfolios – significantly uplifting our conversion of supporters up to the five-figure level. Working across our organisation, you’ll create compelling propositions to secure new supporters; and deliver engaging impact communications to sustain new and existing supporters and inspire committed giving over the long-term.
Now is an exciting time to be joining our team, with a new organisational strategy recently launched, new leadership, and powerful progress being delivered for people facing breast cancer; meaning we have lots of opportunity to engage with new prospects and existing supporters.
About you
We’re looking for someone with a passion for making a positive impact through
relationship fundraising – and experience of success in grant fundraising in the small to mid-value area. A skilled multi-tasker, you’ll be adept in managing a high volume of prospects, applying gold-standard relationship principles consistently across your pipeline.
You’ll be responsible for our small to mid-value portfolios and for growing the cumulative value of these. You’ll build a wide knowledge base and strong understanding of our important work to effectively engage with new, potential and existing supporters. With experience in taking a proactive approach, you’ll be equipped to regularly manage multiple tasks including new supporter approaches; thanking and stewardship journeys; and gift administration tasks.
You’ll be motivated to play a supportive role in our wider department fundraising goals while thriving in a team setting.
Job description and benefits
Please download the job description and our attractive benefits package.
Location, hybrid working and salary range
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£40,000 to £42,000 per annum (London based)
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date: Wednesday 13 May 2026 9am
Interview date: Wednesday 20 May & Friday 22 May 2026
This role will play an important role in the successful planning and delivery of UUKi’s events, supporting activity in logistics, content, sponsorship, marketing and administration. The events will include in-person international conferences with over 300 delegates and high-profile speakers, to webinars and small roundtables.
The Events Assistant role requires strong organisational abilities, together with excellent customer service and an attention to detail. Previous events and/or administrative experience would be advantageous, but more importantly you must have a willingness to learn and a proactive and flexible approach. This is a fast-moving environment with several projects on the go at the same time.
Knowledge of Excel, Canva and Microsoft Outlook would be desirable, alongside a willingness to learn online platforms used for registration and marketing.
Please note that the Events Assistant role will involve occasional unsociable hours in the run-up to and on the day of events.
Interviews will take place on Wednesday 27 May 2026.
To be considered for this opportunity, please submit a CV, accompanied by a covering letter no longer than two sides of A4, describing how you meet the criteria listed in the person specification of the recruitment pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK is looking for an Innovative Finance Manager to join our Innovation Hive, developing and scaling innovative finance solutions - including impact investment and inclusive insurance - that mobilise capital and drive sustainable impact for children globally. This is a unique opportunity to help shape and deliver new approaches to funding that can unlock transformational change at scale.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
The Innovation Hive is a team focused on delivering transformative, systemic change for children. As ODA funding declines globally, our goal is to expand our toolkit —including mobilising private capital to deliver impact for children at scale.
We operate as a surge team supporting SCUK's priorities in innovative and blended finance, including child-lens investing, carbon credits and inclusive insurance. These approaches complement existing programmatic work, maximising the impact of current and new resources and increasing funding towards our mission.
Our purpose is clear: to transform, build and champion new growth opportunities and business models, moving at pace and collaborating inside and outside of our organisation to do this.
About the role
The Innovative Finance Manager role is central to advancing innovative finance initiatives that create transformative outcomes for children.
You will lead the design, shaping and execution of a portfolio of innovative finance projects—such as child-lens impact investment and inclusive insurance—across the Save the Children Movement, supported by the Innovation Hive. This includes designing and structuring financing mechanisms, developing proposals, and coordinating partners.
The role combines strategic leadership, venture development and execution, with a strong emphasis on mobilising capital, building partnerships, and developing scalable solutions that can influence systems and markets. You will play a key role in originating and structuring new opportunities, supporting their progression from early-stage concept through to implementation and scale, while ensuring alignment with organisational priorities and impact objectives.
Working across geographies, with a focus on Latin America and Africa, you will collaborate with cross-functional teams, internal stakeholders, and external partners to deliver high-impact programmes. With impact on children as your guiding star, you will also monitor emerging trends and opportunities in innovative finance to inform strategic decision-making.
You will also contribute to strengthening organisational capability in innovative finance, supporting knowledge sharing, mentoring colleagues, and embedding best practice across Save the Children UK.
In this role, you will:
- Lead the origination design and structuring of high-impact innovative finance projects that advance child-focused impact, such as blended finance, insurance, carbon finance and impact investment funds.
- Exercise strong judgement and autonomy in prioritising opportunities, shaping initiatives, and influencing decision-making on programme design, resource allocation, and strategic direction.
- Develop compelling proposals, concept notes and investment cases that unlock funding and advance scalable innovative finance solutions. Lead market scanning, research and strategic analysis and originate opportunities in priority areas and across geographies particularly in Latin America and Africa.
- Integrate impact management frameworks into projects you lead, ensuring all initiatives are data-driven, aligned with Save the Children's impact objectives, and deliver measurable outcomes for children.
- Contribute to the development and implementation of tools, resources, frameworks and support mechanisms that enhance the delivery of innovative finance projects.
- Build and manage strategic partnerships with internal teams, country offices, and external stakeholders including investors, foundations and development finance institutions, to grow pipeline and enable delivery
- Represent Save the Children in external forums and contribute to contribute to thought leadership and insights on innovative finance for children, strengthening the organisation's position in innovative finance
About you
To be successful, it is important that you have/are:
- Demonstrated experience in leading the design, execution, and management of innovative finance models such as impact investment, carbon credits and inclusive insurance.
- Ability to understand how these can be applied to advance scalable and sustainable impact for children.
- Ability to understand how to integrate IMM frameworks into projects.
- Demonstrated experience in analysing and interpreting data, and presenting information in a compelling way.
- Demonstrated experience in market research and analysis, communicating the potential impact in a clear and compelling way, and applying learnings to drive strategy and project development.
- Experience or ability to work with teams across geographies and sectors, collaborating with internal teams, external partners, and stakeholders from diverse sectors.
- Confidence presenting to partners, donors or investors.
- A team player, someone who is open and who is able and willing to deliver beyond their personal brief.
- Resilience, enthusiasm, energy and drive with a commitment to Save the Children's vision and values.
- A commercial and entrepreneurial mindset.
- Comfortable with ambiguity and able to navigate uncertainty and complexity, remaining organised and focused in fast-changing environments.
- Fluent in Spanish (ideally but not essential)
- Ideally experience or understanding of human centred design, agile and lean methodologies, in order to deliver impactful innovations that meet user needs.
- Ideally experience or ability to manage knowledge systems that support innovation projects
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are seeking an Assistant Apprenticeship Manager to join our central team, helping support, promote and develop apprenticeship programmes across the Harris Federation while contributing to the growth of our provision as a training provider.You will be the first point of contact for apprentices, training providers and internal stakeholders, helping to drive engagement and ensure high-quality delivery.
This is a varied role ideal for someone confident with systems, data and stakeholder management, who is passionate about creating opportunities for learners and supporting staff development.
If you’re organised, proactive and excited about improving apprenticeship experiences across a large, high-performing education trust, we’d love to hear from you.
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MAIN AREAS OF RESPONSIBILITY
Reporting to the Apprenticeship Manager you will be responsible for:
- Acting as the first point of contact for apprenticeship queries, training providers and internal stakeholders
- Helping promote apprenticeship opportunities internally and supporting recruitment and upskilling initiatives across the Harris Federation
- Providing support to manage the Harris Federation apprenticeship levy, tracking costs, progress and compliance with funding requirements
- Organising and promoting Apprenticeship events and information sessions across the Federation and academy sites, supporting senior leaders in promoting apprenticeships and recruiting future apprentices
- Supporting internal and external marketing for apprenticeship activities as part of wider employer branding and promoting engagement events to increase awareness and understanding of apprenticeships
- Facilitating an apprenticeship network and supporting development opportunities such as award nominations
- Maintaining and advising on safeguarding compliance, including neuro-inclusion, in alignment with the Ofsted framework, especially for under-18 apprentices
- Supporting the Apprenticeship team with projects focused on implementation, procurement, quality assurance and evaluation to expand levy use or facilitate levy transfer
- Working with the marketing team to create marketing materials, update the Apprenticeship SharePoint, produce event leaflets and share internal communications promoting Apprenticeship programmes
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- The ability to establish a new role in the Harris Federation and work collaboratively with key stakeholders to deliver successful apprenticeship programmes
- Strong project management skills with experience of complex projects with multiple stakeholders
- Experience of working across a large organisation, developing and delivering initiatives and maintaining stakeholder relationships
- The ability to travel to Federation academies in and around London and Essex as required
- Experience of managing a Learning Management System within the FE sector and working with the third-party service provider to ensure the platforms are user friendly and up to date
- Supporting with tracking of tickets within the learning management system and working together with the third-party service provider to resolve any issues and ensuring the platform is fit for purpose
- Experience of ILR monthly declaration and its analysis using various MIS platforms
For a full job description and person specification please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
There when it matters
Sue Ryder is looking for a Website and Digital Projects Manager to lead the development and continuous improvement of our digital platforms, bringing innovation and best practice to life across our websites and digital services.
In this role, you will manage digital projects from concept through to launch — working across healthcare, fundraising and retail teams to deliver user-centred products that support income generation and service delivery. You will oversee the ongoing development of sueryder and Grief Guide, managing agency relationships, championing the user experience and ensuring our digital offer is data-informed and continually optimised.
Reporting to the Senior Digital Manager and line managing our Digital Officer, you will act as the key point of contact between Sue Ryder and external suppliers, setting up project groups, managing budgets and driving collaborative working across the organisation.
This is an exciting opportunity for an experienced digital project manager to make a real and lasting impact — helping Sue Ryder reach more people at the moments that matter most.
About you:
• Confident CMS user (Wagtail desirable) with a strong understanding of digital communications best practice
• Experience monitoring user journeys and using insight tools including GA4 to inform continuous improvement
• Knowledge of GDPR legislation and its application across digital services, including confidential healthcare delivery
• Line management experience and the ability to develop and support colleagues
• Highly organised, with the ability to manage competing priorities and problem-solve creatively
• Excellent written and verbal communication skills
Essential:
• Significant experience project managing digital development projects from conception through to launch
• A high level of digital literacy with experience of working with complex online platforms, alongside an understanding of hosting, UX and SEO considerations
• Demonstrable experience of collaborating with digital agencies and external suppliers
• Experience running change management processes, including stakeholder communication and training
Desirable:
• Experience running design sprints for product development
• Experience producing training documentation
• Experience working in a bereavement support environment
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Closing date: 12th May
Interviews: CV’s reviewed as received
We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.
As Legacy and In-Memory Manager you will be responsible for leading your team to drive transformational change, through the delivery of our legacy and in-memory growth strategy.
You will set objectives and oversee team activity to deliver the entire legacy journey with the aim of achieving significant long-term growth in revenue income to support our ambitious plans to bring Maggie’s cancer care to everyone who needs us.
You will be responsible for working collaboratively with teams from across Maggie’s to engage them in the importance of legacy and in-memory giving.
You will manage external agencies and suppliers to deliver excellent work, on time and to budget. You will also manage end-to-end, multi-channel campaigns including the delivery of these through colleagues and agencies.
Please see the attached job description for further details.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office, E1, with the requirement to travel as needed. Approx. one day a week in London but we are open to a range of flexible working options in line with Crisis’ Hybrid-Working Policy.
Hours: 35 per week
Contract: 12-month fixed-term contract
Salary: £56,124 per annum
Here at Crisis, we’ve launched a new brand, marketing and fundraising strategy which centres around four growth areas we’ve named the ‘Fab Four’: regular giving, mid-value, high-value and legacy. Three of these areas sit within the Individual Giving team so it’s an exciting time to join the organisation, to be bold, make a real impact and embed this new approach and strategy.
We’re looking someone with a strategic mindset who can manage and shape our ambitious Development programme, and lead the team to create a high-performing plan to grow our community of supporters and continue building a sustainable income pipeline. We are looking for someone who is energised by growth, has creative ambition, an analytical brain and is passionate about being part of an organisation who will end homelessness.
About the role
As a Senior Lead in Individual Giving & Supporter Experience, you’ll manage a high-performing team and oversee a varied programme of supporter communications and journeys. We are more ambitious than ever, and this role will have income responsibility of over £15m, so you will be working across complex and large-scale budgets and communication plans. Working across departments, you’ll embed a collaborative and insight-led approach to donor retention and supporter experience.
You will lead the strategic planning and delivery of supporter development activity, from multi-channel appeals to tailored stewardship, and helping to grow income from regular giving and repeat giving audiences, as well as collaborating with Acquisition and Mid-Value and Legacy teams to grow a sustainable income pipeline. The warm Christmas appeal will be a key campaign moment in your year, and you’ll help ensure new supporters feel thanked, inspired, and motivated to stay with us for the long term.
You’ll also help build the business case for future supporter Development investment and flex to support the wider Individual Giving and Supporter Experience team as priorities shift.
You have collective responsibility with your lead peers in the expansion of year-round campaigns, Regular Giving and Legacy expressions of interest. These are our team goals, in which we all play our part.
About you
- A commitment to ending homelessness and to Crisis’ values of being bold, impactful, collaborative and equitable
- Extensive experience in the strategic planning and delivery of large-scale, direct marketing programmes, ideally with a focus on retention and supporter development
- Knowledge of relationship marketing techniques and supporter engagement strategies, with an understanding of how to build long-term supporter value
- Experience leading, supporting and coaching a team through a busy period while maintaining performance, wellbeing and supporting development
- Strong analytical and data-interpretation skills
- A track record of delivery growth, strong ROI and optimising and improving development/loyalty/retention campaigns and programmes
- Strong understanding of CRM systems (e.g. Microsoft Dynamics or similar)
- Experience of managing external marketing and creative agencies, printers, and mailing house
- Experience managing significant budgets across income and expenditure
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 10th May 2026 at 23:59
Interview date and location: W/C 18th May 2026 via Microsoft Teams (online)
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
For more information about our work please visit our website
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
For more than 140 years, the Forces Employment Charity has helped the military community succeed beyond service – building careers, shaping futures, and living with purpose. Last year, we provided dedicated and specialist employment and justice support to over 23,000 people to create careers and long-term stability.
Are you a passionate leader with a commitment to supporting the Armed Forces community? We’re looking for an experienced and driven individual to lead and shape our national employment support service, helping veterans and their families build meaningful and sustainable careers.
This is a unique opportunity to lead a high-performing team, influence strategy, and make a real difference across the UK.
Brief role description
The Programme Manager plays a pivotal leadership role in delivering the Forces Employment Charity’s Ex-Forces Employment Charity Programme. This programme provides regionally-based, comprehensive employment support to all who have served in HM Armed Forces, ensuring personal and locally informed guidance for veterans seeking employment or career change.
Working closely with the Director of Veterans and Families Employment, the Programme Manager drives operational excellence, strengthens service consistency across the UK, and represents the charity’s employment offer in the devolved nations. They ensure that our national network of Advisors is supported, empowered, and aligned to strategic goals, enabling the very best outcomes for the veteran community.
It’s essential that they have experience managing multi-site or national teams, alongside a strong understanding of employment support or careers guidance. They will be confident working with a range of stakeholders, able to use data to inform decisions, and an excellent communicator. Strong IT skills and a genuine commitment to supporting the Armed Forces community are also key.
Ideally, they will bring experience from the veterans or employability sector, along with some understanding of devolved nation policy or frameworks such as safeguarding or vocational training.
This role requires an Enhanced DBS check.
Interested? Want to know more about the Charity? Check our website.
Eager to know more the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday, 6 May 2026.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
As Southwark Cathedral’s Audience Development Coordinator, your main responsibility will be to monitor visitor numbers and build new audiences. Leading on impact and evaluation, you will develop strategies to attract new visitors, engaging existing audiences, and improve the overall visitor experience.
You will collaborate on projects related to the Cathedral’s marketing, visitor engagement and cultural events programme.
If you have experience in:
- Developing and implementing strategies to attract new audiences
- Collecting and analysing qualitative and quantitative data
- Working within a cultural, commercial or visitor attraction setting
And are:
- Customer focused, passionate about excellent engagement
- Flexible, positive and creative
- Results focused, self-motivator with an entrepreneurial attitude, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.
Then we would love to hear from you.
Main Duties and Responsibilities
· Develop and implement strategies to attract new audiences and deepen engagement with existing ones through various channels like social media, email, and events.
· Work with the Head of Engagement to improve the visitor experience to encourage repeat visits and positive word-of-mouth
· Work with the Communications Team to create and manage marketing campaigns to promote the Cathedral and its offerings
· Attend Cathedral public events and programming to gather relevant data and audience feedback
· Build creative and engaging forms of visitor feedback that captures qualitative and quantitative data key to the building of an audience-led Engagement programme
· Work with the Engagement team to plan and execute audience-led programming to attract visitors and enhance engagement, such as concerts, lectures, or tours, delivering on the new Engagement Strategy
· Track and analyse key performance indicators (KPIs) to measure the effectiveness of audience development efforts
· Work with other departments, including marketing, fundraising, and education, to achieve the Cathedral’s vision and mission values
· Working with the Head of Engagement, CFO and COO to manage budgets related to audience development activities
· Develop and implement an audience development strategy and an evaluation framework that aligns with the Cathedral's overall goals
· Lead on data and feedback analysis and the building of reports to inform key stakeholders and SLT of Cathedral programming
Closing date: 11.59pm on Wednesday, May 13th
Interviews are planned for Friday, May 29th
Introduction to the Cathedral
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to be part of a passionate, supportive team and to help grow community and events frundraising directly enables Bipolar UK to reach more people, reduce harm, and save lives. You will be trusted to lead, encouraged to innovate, and supported to do your best work.This is a management role focussed on strategic planning, enabling delivery and leading a small team to perform at their best.
Working closely with the Director of Fundraising and alongside the Strategic Partnerships and Trusts teams, you will be responsible for setting clear plans, developing effective fundraising approaches, and ensuring strong systems, processes and supporter experiences are in place to drive sustainable income growth.
You will lead the delivery and development of community fundraising, challenge events, individual giving through community activity, and in-memory fundraising. A key part of the role will be developing a clear and engaging events and fundraising volunteer offer, including an effective induction process that enables volunteers to fundraise confidently on behalf of Bipolar UK.
This role requires a thoughtful, organised and people-centred manager who understands how to balance ambition with compassion in a mental health charity context.
Key Responsibilities
1. Strategic leadership and planning
- Develop and deliver a clear community and events fundraising strategy aligned with Bipolar UK’s wider fundraising and organisational goals.
- Translate strategy into achievable annual plans, income targets and team objectives.
- Use insight, data and evaluation to inform decision-making and continuous improvement.
- Work with the Director of Fundraising to forecast income, manage risk and maximise return on investment.
2. Community and events fundraising delivery
- Lead the planning, delivery and growth of a portfolio of community fundraising initiatives and challenge events, both in person and online.
- Ensure a consistently high-quality supporter experience across all community and events activity.
- Oversee web content and digital resources to support community and event fundraising
- Identify and develop new fundraising opportunities that align with Bipolar UK’s mission, values and supporter base.
- Act as an ambassador for Bipolar UK at key events when required.
3. Volunteer fundraising offer
- Develop a clear, accessible and motivating events and community fundraising volunteer offer.
- Design and implement an effective volunteer induction process, ensuring fundraisers feel confident, supported and well-equipped.
- Work with colleagues to ensure volunteer fundraising activity is aligned with safeguarding, wellbeing and organisational policies.
4. Digital campaigns and income growth
- Lead on the planning and delivery of digital-led community and events fundraising campaigns.
- Work collaboratively with Marketing and Communications colleagues to develop supporter journeys, content and communications that drive engagement and income.
- Develop approaches to grow connected income streams, including regular giving and in-memory giving, through community and digital activity.
- Monitor performance, assess impact and report clearly on outcomes and learning.
5. Supporter experience and stewardship
- Ensure supporters are stewarded with care, empathy and professionalism, recognising the personal connection many have to bipolar.
- Oversee thanking, updating and re-engagement activity to build long-term supporter relationships.
- Ensure accurate and compliant use of the CRM and fundraising data.
6. Team leadership and organisational contribution
- Line-manage and support the Fundraising Officer and Supporter Engagement Assistant, providing clear direction, coaching and development.
- Create a positive, supportive and high-performing team culture focused on impact and learning.
- Oversee income and expenditure for the community and events portfolio, monitoring budgets and performance against targets.
- Contribute to organisational planning, cross-team working and the development of efficient systems and processes.
- Evaluate performance and produce insight-led reports to support decision-making and improvement.
- Uphold Bipolar UK’s values at all times.
Essential Criteria
- Significant experience managing community and/or events fundraising, with a track record of achieving income and engagement targets.
- Experience of line-managing staff and leading a small team to deliver effectively.
- Strong planning and organisational skills, with experience translating strategy into delivery plans.
- Experience of managing budgets and reporting on performance and impact.
- Demonstrable experience of digital fundraising and use of online fundraising platforms.
- Experience working with volunteers or community fundraisers.
- Strong communication skills, with the ability to motivate and inspire others.
- Confidence using CRM systems and fundraising data.
- Knowledge of the UK charity sector, GDPR and fundraising best practice.
- A compassionate, values-led approach and confidence working in a mental health context.
Desirable Criteria
- Fundraising qualification or Chartered Institute of Fundraising membership.
- Lived experience of bipolar, or a close personal connection to someone affected by the condition.
Please submit a CV and a cover letter of no more than 2 pages, outlining your suitability for the role and our experience using the essential and desirable criteria.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Communications Manager - Partnerships
Contract type: 12 Months Fixed-term contract | Full Time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £47,423 per year with excellent benefits
We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Brand and Strategic Communications team is a strategic, collaborative and creative function focussed on driving WaterAid’s advocacy, brand and fundraising objectives. We lead the development of brand and communications strategies to inspire audiences and support organisational goals, working closely with colleagues across the Communications and Fundraising directorate and with external partners.
About the role
As one of our Communications Managers, you will manage the delivery of communications strategies for corporate partnerships working closely with WaterAid’s Communications and Fundraising directorate and key partners to drive sustainable change.
In this role, you will:
- Manage the development and execution of communications strategies for WaterAid’s flagship partnerships, specialising in maximising brand impact and income-raising potential.
- Originate and develop stand out creative ideas for partnership campaigns and activations, leading cross-functional project teams to shape and deliver integrated activities that cut through.
- Act as the primary communications adviser for partnership managers and corporate partners, identifying communications opportunities and advising on strategic messaging, content and tactics that meet partnership objectives.
- Ensure insight led and on-brand messaging and creative which resonates with target audiences.
- Advise on best use of project budget to meet objectives.
- Monitor and evaluate the impact of communications activity, fostering a proactive and positive approach to learning and improvement.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
To be successful, you will need:
- Proven experience designing and executing high-impact brand or corporate partnership communications strategies, ideally for a non-profit organisation.
- Strong track record of developing and delivering integrated communications campaigns across owned, earned, shared and partner channels, targeting a range of audiences.
- Demonstrable ability to generate creative and innovative ideas, with examples turning audience insight into compelling campaign activity.
- Highly collaborative and able to build strong relationships with internal and external stakeholders and motivate others in a cross-functional project setting.
- Ability to brief, critique and develop creative work constructively, with a good eye for brand, design, film and photography.
- Excellent organisation and project management skills, able to drive projects forward while navigating competing priorities.
- Experience of monitoring and evaluating communications impact, using data and insight to drive learning and improvement.
Closing date: Applications close at 12:00 PM UK time on Tuesday, 26 May 2026. First round interviews will be held the week commencing June 8th on Microsoft Teams. Second round interviews will be held the week commencing June 15th in our offices in Canary Wharf.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Location: National Support Centre, London SE1
Contract: Full time, permanent
Salary: £40k
Closing Date: 1st May 2026
Marine Society have an exciting new role! Help us deliver and expand our core bursary and welfare services and support the needs of seafarers. You will manage our highly renowned Slater scholarship fund and other training bursaries, together with the Coming Ashore mentoring programme and careers advice and guidance resources.
You’ll be expected to have a good understanding of seafaring training and certification requirements and have experience of working in the not-for-profit sector. A background working in the maritime sector is helpful but not essential.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Bursary and Welfare Manager to join our team.
About the role
This new role is to manage the bursary and welfare services of Marine Society. This requires an in depth understanding of seafarer’s needs and the training and certification they require to progress in their careers, both at sea and ashore. The manager will also oversee wider aspects of careers information and guidance and assisting with fundraising activity
Responsibilities
· Assess and process all bursary applications, including Slater Scholarships, Worcester, Hanway and Green Skills bursaries against clearly defined eligibility criteria
· Authorise the award of financial bursaries and approve beneficiary claims and expenses
· Maximise the use bursary funding and ensure successful outcomes for beneficiaries
· Identify new bursary funding opportunities and devise bids in collaboration with the fundraising team
· Manage the bursary and Coming Ashore programme restricted funds. Monitor and report on expenditure and activity
· Manage the operation of the Coming Ashore mentoring programme and ensure its sustainability
· Produce statistical reports and analysis pertaining to bursaries and welfare services for internal and external stakeholders.
· Put in place and maintain online and physical resources that provide seafarers with information, advice and guidance and supports maritime career development.
· To lead the annual Matrix accreditation process
· Work with the Digital Marketing Coordinator to ensure the effective marketing of bursary and welfare provision through a range of media and ensure the website remains up to date and relevant to seafarer needs.
· Represent Marine Society on external committees and forums that relate to welfare, including Merchant Navy Welfare Board and Nautilus Slater Management Committee
Requirements
- Educated to degree level or equivalent professional qualifications/experience
- In depth knowledge and understanding of the training needs of UK and international seafarers including their welfare and certification routes within the maritime sector both at sea and ashore
- Experience of working as team leader or manager in the not-for-profit sector
- Experience of preparing and presenting reports to management team and funders as required
- Ability to use social media and press effectively to inform and promote seafarer welfare and professional development.
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
This is an exciting opportunity to play a central role in how Save the Rhino tells its story to the world.
As Communications Manager, you will be responsible for two of the most important aspects of our external presence: the quality of the conservation stories we tell, and our relationships with the journalists and media outlets who help us tell them.
We are a close-knit, supportive team with a genuine sense of purpose. If you are excited by the idea of using your communications expertise to help secure a future for rhinos, we would love to hear from you.
Location: We operate a hybrid working model with a minimum of three days per week in our dog-friendly London Bridge office. Further flexibility can be discussed.
Read the full application pack and apply today.
The client requests no contact from agencies or media sales.
Job Title – Senior Fundraising / Corporate Partnerships Manager
Reports to – Chief Executive
Location – London - Clapham / Hybrid working (minimum 40% of working time in the office)
About Us
For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.
We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.
About The Role
We’re looking for a dynamic and relationship-driven Senior Fundraising / Corporate Partnerships Manager to lead on, develop, grow and relationship manage our portfolio of corporate partners through business development, and relationship management. You will also support the Senior Management Team with their existing corporate partners, and their relationships. This is a key role in strengthening our income generation, expanding our reach, and creating partnerships that support financial wellbeing across the UK.
You’ll lead on securing new partnerships and managing existing ones - from banks and building societies to insurers, fintechs and professional services. You’ll develop creative propositions, deliver exceptional account management, and drive income that supports our mission.
Closing Date – 11:30pm, Monday 25 May 2026
Interviews – 1st round early June (virtually)
Please visit our website for the full job description including the key responsibilities, person specification and application details. Note that we are currently recruiting for two Senior Manager roles, and further information on the other role can be found on our website as well.
The client requests no contact from agencies or media sales.
About the role
Imperial College Union is seeking a Building Co-ordinator to play a central role in the day-to-day operation of the Beit Building, one of the Union’s most active and diverse spaces. This is a hands‑on operational role that sits at the heart of student life, ensuring that the building is safe, welcoming and ready to support a wide range of student, staff and commercial activity.
Working closely with the Head of Commercial Services, Duty Managers and a wide network of internal and external stakeholders, the Building Co-ordinator will ensure that building activity runs smoothly from first enquiry through to delivery. This role also leads the Welcome Desk function, providing a consistently high standard of service and information to all building users.
The post is offered on a full-time, permanent basis, working a 35-hour week across any five days out of seven, including some evenings and weekends in line with operational needs.
What you would be doing
You will coordinate the day-to-day operation of the Beit Building, ensuring all spaces are safe, well presented and available to support student, staff and commercial activity. As the first point of contact through the Welcome Desk, you will provide clear information and high‑quality customer service, while maintaining oversight of access systems, key control and building security. You will carry out regular building checks and ensure that any issues are promptly reported and followed up.
You will manage and coordinate bookings across the building, using the digital room booking system to ensure effective use of space. This will involve liaising with internal and external clients to confirm booking details, coordinating room set‑ups and pack‑downs, and supporting Duty Managers with smooth event handovers when required.
You will lead and support the student Welcome Desk team, including recruitment, training and day‑to‑day coordination, helping to create a welcoming and inclusive environment. You will also work closely with the Health, Safety and Facilities Manager and College Estates to support compliance, report maintenance issues and contribute to improvements in building operations and user guidance.
Please see Job description for full outline of duties.
What we are looking for
We are looking for a proactive and organised individual with experience coordinating building or operational services in a customer-focused environment. You will have experience supervising staff or volunteers and be confident managing multiple priorities in a busy setting.
You will bring a strong understanding of building operations, space management and health and safety expectations within a large, multi-use environment. Excellent communication skills and a collaborative approach are essential, as the role works across a wide range of teams and stakeholders.
You will be comfortable using digital booking and reporting systems, have a strong commitment to equality, diversity and inclusion, and be motivated by supporting a positive experience for students and visitors. Experience of working in a Students’ Union or higher education environment, or familiarity with room booking systems, would be an advantage.
Please see Person Specification in Job Description for full outline of duties.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page (see website for details).
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team (see website for details).
Closing date: 25 May 2026
Interviews expected to take place week commencing 8/15 June 2026
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
The client requests no contact from agencies or media sales.