Member services manager jobs

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture.

With a newly integrated Partnerships Team spanning corporate partnerships and community fundraising, and an ambitious £5m appeal ahead, Acorns is now seeking a Senior Community Partnerships Manager to oversee and deliver the charity’s community fundraising strategy, driving c.£1m of income. The strategic focus will be on building more commercially productive relationships with SMEs, community groups, and associations across the West Midlands.

Reporting to the Head of Partnerships,  you will personally manage a portfolio of key community partnerships while leading and developing a team of three Community Partnerships Managers. While the team operates on a patch basis (Birmingham/Black Country and Worcester), you will take a lead on integration across Acorns, working closely with Retail and Care colleagues.

This is a superb opportunity for someone who has evolved from traditional community fundraising into more commercially-focused, regional partnerships.

About the role

As Senior Community Partnerships Manager, you will:

• Report to the Head of Partnerships and line manage three Community Partnerships Managers, ensuring plans are focused, targets/KPIs are set and met and ROI is prioritised
• Oversee key accounts worth circa £1m across the team, seeking opportunities to uplift/evolve, whilst delivering exceptional donor experience for SME, community group, and association partners
• Be the key account manager for a range of partnerships that have the potential for growth, are higher profile or have a wider geography than one patch alone
• Work closely with the Corporate Team to ensure smooth handover of partners with higher value potential or commercial complexity or in reverse for those that focus more on staff fundraising alone
• Network map and build relationships across key sectors, utilising Acorns senior leaders to open doors
• Contribute to the development of fundraising products and campaigns that appeal to community audiences
• Collaborate with Retail, Care and other fundraising teams to maximise referrals and cross-team opportunities

About you

Essential skills and experience: 

• Proven experience of growing income through regional community engagement, ideally within a charity setting
• Either line management or substantial coaching/mentoring experience
• Experience of working with community leaders
• Experience and evidence of first-class relationship management techniques and donor care
• Experience of organising events, managing volunteers, risk assessments and health and safety requirements
• Track record of cross-team working with examples of impact, ideally this will include collaborating with corporate partnerships teams

Desirable: 

• A blend of regional corporate relationship management and community fundraising experience, reflecting the strategic direction of the role

Employee benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Carers Centre Tower Hamlets is seeking a Carer Support Lead to deliver embedded carer support within the Barnsley Street Neighbourhood Mental Health Centre.

Barnsley Street is an innovative neighbourhood mental health pilot bringing together statutory and voluntary sector partners to deliver a more holistic and collaborative model of mental health support. The centre works with people experiencing mental health challenges and those around them, providing a welcoming community space where clinical care, peer support and community-based services operate alongside one another.

This role will ensure unpaid carers connected to individuals accessing Barnsley Street services are identified early, supported appropriately and connected to the help they need.

Unpaid carers often play a critical role in supporting people experiencing mental health challenges. This role strengthens that support by ensuring carers are recognised, informed and included wherever appropriate, helping to sustain safe caring arrangements and improve outcomes.

The postholder will provide one-to-one support, information and advocacy to carers connected to individuals accessing Barnsley Street services. They will also design and deliver carer-focused groups and help link carers into the wider support available through Carers Centre Tower Hamlets and local partners.

We are looking for someone who:

• Has a strong understanding of the challenges faced by unpaid carers, particularly in mental health contexts

• Has experience providing advice, support, advocacy or casework

• Is confident working in partnership with health professionals and voluntary sector organisations

• Can work independently while remaining connected to organisational governance and reporting requirements

• Has excellent communication and relationship-building skills

This role offers the opportunity to shape how carers are supported within a developing neighbourhood mental health model while remaining part of the wider Carers Centre Tower Hamlets team.

Carers Centre Tower Hamlets is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds. Reasonable adjustments will be made where required.

Role summary

Are you a forward-thinking finance professional who wants to use your skills to change lives? Are you highly motivated, organised with an eye for detail? Do you enjoy responsibility and working with figures, solving problems and completing tasks to a high standard? 

Help empower a global community by leading finance at Shift.ms and its trading subsidiary, realworld ms. We’re looking for a highly organised and self motivated Finance Manager to support its growth ambitions. Reporting directly to the CEO and Head of Operations, you’ll turn figures into insights, helping us solve problems and shape the long-term strategy that allows us to support more MSers than ever before.

Why Shift.ms?
Shift.ms, the social network for people with MS (MSers), launched in 2009. Founded by MSers, for MSers, the charity supports many thousands of recently diagnosed people across the world as they make sense of MS. Shift.ms has an engaged, global community of over 80,000 members, driven by people with MS. From diagnosis, MSers join to connect with others, get the support they need, and together, learn to proactively manage their MS. 

realworld ms was founded in 2024, realworld ms operates as the industry-facing subsidiary of Shift.ms. realworld ms enables MS stakeholders to draw on real-world evidence to develop products, treatments and services that meet today’s MSer needs.

What we expect from you

Working alongside the Head of Operations, CEO and department heads, your responsibilities will cover Shift.ms and its wholly owned subsidiary, realworld ms ltd, as follows:

Financial management

• Be the primary point of contact for our Treasurer, Accountant and External Auditor;

• Review and constantly improve processes and internal controls for finance;

• Lead the development of annual budgets and shorter/longer term forecasts as needed;

• Manage accounting, budget and cash flow,  and working with the CEO, develop cost reduction strategies as needed;

• Prepare monthly management accounts incorporating variance analysis of budgets vs. actuals and headline narrative;

• Manage monthly payroll with an external payroll provider;

• Draft consolidated statutory accounts for audit and lead the coordination of year-end audit;

• Prepare quarterly VAT returns for the Group and be the main point of contact for HMRC;

• Make recommendations for corporate gift aid donations based on performance and future forecasts for the subsidiary;

• Present finance updates in-person at quarterly board meetings normally held in London;

• Manage and lead FinCom meetings, typically held quarterly;

• Attend the trustee annual away weekend.

Bookkeeping 

• Lead the financial operations of the charity including recording transactions onto the finance system (Quickbooks), managing cashflow, invoicing, accounts payable/receivable, processing of purchase invoices and supplier payments;

• Complete month end reconciliations as part of the preparation of monthly management accounts;

• Track, calculate and process intercompany recharges to ensure costs sit within the correct entity;

• Track and ensure correct treatment and reporting of restricted/unrestricted funds;

• Process employee, volunteer & trustee expense claims;

• Manage the relationship with an external payroll bureau, liaising with them to ensure payroll is processed accurately and paid on time;

• Support employee onboarding including obtaining details for payroll and pre employment checks.

Other 

• Collaborate with senior stakeholders on projects and reporting; 

• Track income receipts and projections for weekly income generation calls with heads of department;

• Process gift aid claims;

• Process incentive payments for realworld ms participants;

• Renew insurances.

Qualifications, skills and abilities (E= Essential D = Desirable)

• Be part or fully qualified with a professional accounting qualification ACCA, CIMA or ACA, with at least 2-3 years post qualification experience. (E)

• Employment history in a charity/3rd sector role (D)

• Good understanding of charity reporting requirements and Charity SORP (E) especially the technical application of income recognition requirements for the charity and its subsidiary

• Experience of VAT reporting (E) including an understanding of VAT recovery with respect to business and non business for charities, place of supply (overseas transactions)

• Experience in developing organisational budgets/forecasts (D)

• Good analytical and communication skills (E)

• Strong organisational, time management, and prioritisation skills (E)

• Excellent attention to detail (E)

• Excel and google sheets to at least intermediate standard. (E) 

• Experience of accounting software packages (E) (Experience with Quickbooks (D))

• Comfortable operating in a change environment (D)

• Awareness of confidentiality and the need to comply by the UK GDPR (E)

We're an equal opportunity employer. We’re looking for the best candidate based on the value they can add. Our culture is hugely important to us and we welcome applicants of all race, colour, religion, sex, sexual orientation, gender identity, or disability status. We encourage all candidates who believe they have the required qualifications and experience to apply. 

Other information

Hours: 22.5 hours a week

Location: Remote position based in the UK. Monthly travel to Leeds is required.

Salary: £40,000-45,000 dependent on relevant expertise

Annual Leave: 25 days per annum (leave entitlement is pro rated for days worked), plus public holidays and 3 days between Christmas and New Year.

Employee benefits: Generous life assurance and pension schemes, committed learning and development budget for each staff member, flexible working.

The role closes on midday on Monday 30 March but we will be conducting rolling interviews.

The Finance and Business Operations Director will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, compliance with Health and Safety, and the efficient running of The Dudson Centre.

The postholder will act as Company Secretary, overseeing governance and compliance, and also serve as the organisation’s Money Laundering Reporting Officer.

As a member of the Senior Leadership Team, the role contributes to strategic planning and organisational development, as well as supporting VAST’s day-to-day delivery.

What we're looking for

• Qualified accountant (ACA, ACCA, CIMA, etc.)
• Significant experience in financial management and business operations in the VCSE sector.
• Strong leadership and strategic planning skills
• Knowledge of charity finance, governance, and compliance.
• Excellent communication and problem-solving abilities.
• Ability to travel locally and work occasional evenings/weekends.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Homelessness is rising fast across Britain, and we are seeing unprecedented demand for our services. At this critical time, we are looking for a talented, experienced News and Media manager to help raise the public and political profile of homelessness, to shine a light on the human impact, and to show how Crisis is working to help people rebuild their lives and leave homelessness behind.

Location: London office based. Working from home is an option in line with Crisis’ Hybrid working policy (you will be required to work from the London office twice a week)

About the role

As News and Media Manager, you will lead a hard-working and experienced team of media experts to bring to life Crisis’ work, using print, digital and broadcast journalism to advocate for the solutions needed to tackle homelessness and inspire the public, businesses and politicians to join our mission to end homelessness for good. You will oversee the development and delivery of high-profile media and communications campaigns, including our annual Christmas appeal, and help to build our brand.

With homelessness at record levels there has never been a more critical time to join Crisis and ensure tackling homelessness is firmly on the news agenda.
About you

You will have significant experience of working in a challenging, fast-paced news and media environment to secure high-profile coverage. You will also have experience of leading and managing individuals or teams and motivating people to achieve objectives and overcome setbacks. The ability to navigate competing priorities and influence senior internal and external stakeholders is essential.

To be successful in this role, you will be able to demonstrate excellent knowledge and experience of working with the media to help secure policy change at a national government level, demonstrate ability to secure high profile consumer media to support income generation and have proven experience when it comes to handling reputational risk. You will also have exceptional news sense, with the ability to take a creative approach when seeking out new media opportunities.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• Full list of benefits available on website

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22nd March 2026 at 23:59

Interviews will take place at Universal House, 88-94 Wentworth St, E1 7SA, on Monday 30th March and Wednesday 1st April

Interview process: Competency-based interview and interview task

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Are you an experienced governance or administrative leader who wants to make a real difference for animals in need? We’re looking for a proactive, highly organised Senior Administrative Manager to join our leadership team and serve as the charity’s named Company Secretary.

In this pivotal role, you’ll oversee governance, compliance, and financial administration—helping ensure our centre runs smoothly, legally, and sustainably so we can continue transforming animal lives.

Key responsibilities

· Lead governance and compliance across the organisation.

· Serve as Company Secretary: manage Board meetings, minutes, filings, and statutory registers.

· Support financial oversight, including budgeting processes, reporting, and financial controls.

About you

· Strong experience in charity governance, administration, or organisational management.

· Good understanding of UK charity and company law.

· Confident working with Trustees and senior leadership.

· Financially literate with excellent organisational and communication skills.

· Passionate about animal welfare and the values of our charity.

Job description

Purpose:

1. To assist in the planning and delivery of individual educational programmes designed to meet the social, learning and developmental needs of each young person.

2. To work with the First Start Manager as a member of a team.

3. To support young people with disabilities and/or on the autism spectrum to access the local community, services, events, education and training.

4. To support young people on the autism spectrum, with associated learning and or physical disabilities to access their own individualised programmes.

5. Support Worker / Drivers - To drive the service members accessing the First Start Service to and from the service premises and to other destinations as required.

Main Duties & Responsibilities:

1. To assist in organising and providing a range of stimulating, challenging and interesting educational activities that are relevant to the needs of the individual, meeting their educational, social and developmental needs.

2. To actively participate in the delivery of a high-quality service that adheres to the Tower Project’s policies and procedures.

3. To ensure the service is delivered in consultation and partnership with Service members, Parents/ Carers, Colleges/ Schools and other relevant parties.

4. To provide and/ or receive support, advice and training as appropriate.

5. Support Worker / Drivers - To ensure the safe transportation of service members to and from their required destination. 

6. Support Worker / Driver – To be responsible for documenting mini- bus mileage, vehicle check log sheets and safe handling of vehicle keys.

7. Support Worker / Driver – To be responsible for reporting any vehicle damages to First Start Service Manager. Specific

Duties:

1. To work directly with young people as required by the First Start Manager.

2. To support First Start service members from a person-centered approach, recognising, valuing and seeking to reinforce individual identity by way of responses and informed choices.

3. To assist in the maintenance of monitoring systems, e.g. registers, need to know forms.

4. To assist in identifying additional individual needs and support.

5. To attend and contribute to team meetings and to assist in the exchange of information and show cooperation when working with other staff and partner organisations.

6. To attend training events according to expressed needs and demands.

7. To be responsible for the Health & Safety, the security and the use of the First Start premises, in conjunction with the Service manager.

8. In conjunction with the First Start Manager, prepare timetables, activity plans, programme reports, monitoring data and other appropriate work according to the needs of the post.

9. To actively promote and develop inclusion and equal opportunities.

10. To liaise with and involve service members, parents/ carers and other partner agencies in the planning and delivery of the service.

11. To ensure that the guidelines & framework of relevant legislation, e.g. The Care Act 2014, Valuing People White Paper, Care Standards Act etc., are always implemented and adhered to.

12. To participate and meet regularly for supervision meetings with the First Start Manager or designated Line Manager.

13. To actively promote and develop inclusion and equal opportunities.

14. Support Worker / Drivers - To drive service members to and from the First Start premises and to other destinations as requested by the Service Manager.

15. Support Worker / Drivers - To be responsible for arranging the pickup and drop off and safe use of the minibus.

16. Support Worker / Drivers - To support First Start service members as required by the Service manager and to be available during the service’s operational hours.

17. Undertake other duties as appropriate to the nature of the Post 3

PERSON SPECIFICATION SUPPORTWORKER

Knowledge:

Knowledge and understanding of the development of young people with Autism, challenging behaviour, learning disabilities and / or physical disabilities. To demonstrate an understanding of the causes of social exclusion.

Education/ Qualifications:

An NVQ 2 in Care or equivalent, or willingness to work towards such a qualification.

Essential:

Experience of working with young people with disabilities and specific learning disabilities and or Autism in a similar setting. Experience of working in an inner city multi-racial/ cultural environment.

Experience of liaising with Parents/ Carers.

Good communication skills with parents/ carers, young people and staff. Ability to work as part of a team.

Ability to work with young people who can sometimes present challenging behaviour.

To support, promote and deliver services within the Tower Project’s Equal Opportunities policy.

An NVQ 2 in Care or equivalent, or willingness to work towards such a qualification.

Desirable:

Ability to assist in organising and delivery of a quality programme of activities. Basic computer skills, or a willingness to undertake training as required.

Special Conditions:

The post holder will be expected to undertake any additional training as required

Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

 

About you:

The Special Events Manager is an exciting role at MDUK, that will sit within the Fundraising team. 

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You'll develop and deliver Muscular Dystrophy UK’s exciting Special Events portfolio.

You'll be working closely with the Associate Director of High Value Engagement

You'll have direct line management of the Special Events Officers to achieve agreed objectives and fundraising targets. 

You'll be working collaboratively within the High Value Engagement team to identify prospects from Special Events that can be stewarded to create long term high value relationships across the organisation.

 

About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. ​

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Values and behaviours:

• A positive attitude and approach that reflect the charity’s values.
   
• Seek opportunities to contribute to the development of the charity.
   
• A commitment to and an understanding of disability issues, equality, diversity and inclusion.
   
• Always demonstrate role model behaviour.

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Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally. Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
 

Location: We operate a hybrid model (home and office, London SE1). 

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Closing date: Thursday 19th March 2026

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NB Interviews likely to be held on the week commencing Monday 30th March

 

Please download the job description to see full role responsibilities

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With a newly integrated Partnerships Team and an ambitious £5m appeal ahead, Acorns is now seeking a Senior Business Development Manager to drive high-value corporate new business and secure strategic partnerships that deliver long-term income growth.

Reporting to the Head of Partnerships, this is a senior corporate new business role focused on identifying, cultivating and converting strategic prospects into multi-year partners. You will own and drive a c.£1m new business pipeline, lead senior-level engagement including C-suite conversations, and secure six-figure+ partnerships aligned to Acorns’ strategic priorities.

If you thrive on making things happen, enjoy research and relationship-building, and want to make a big difference quickly, this is the role for you. We’re looking for a proactive, confident fundraiser with a strong conversion rate and the energy to lead Acorns’ new business push.

As Senior Business Development Manager, you will:

• Identify and engage companies for multi-year strategic partnerships, Charity of the Year agreements, sponsorship and cause-related marketing
• Own and manage a robust new business pipeline of circa £1m, ensuring accurate forecasting, progression and conversion
• Secure high-value corporate partnerships, including stock generation and innovative fundraising initiatives
• Build and influence relationships at senior level, including C-suite stakeholders
• Work closely with the Partnerships and Community teams to ensure smooth transition of new partners into account management
• Line manage the Business Development Manager and drive performance against agreed targets

Essential skills and experience:

• Proven corporate fundraising or business development experience within a charity or commercial setting
• Track record of securing six-figure+ corporate partnerships
• Strong negotiation and influencing skills, with experience engaging senior stakeholders and C-suite leaders
• Experience operating in a targeted, commercially focused environment
• Commercial awareness, including experience of budgets, forecasting and ROI analysis
• Experience managing contractual agreements and working within GDPR and fundraising compliance frameworks
• Experience using CRM systems to manage pipeline and reporting
• Line management experience

Desirable:

• Knowledge of the CSR and ESG landscape and corporate partnership trends
• Experience of cause-related marketing and sponsorship activation
• Familiarity with regional corporate networks and fundraising landscape
• Experience supporting major appeals or high-profile campaign activity

Employee benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

This is a proactive, hands-on role where you’ll develop compelling fundraising content, support high-impact campaigns, and play a key role in growing our Regular Giving programme. You’ll combine creativity with insight — crafting powerful donor communications while using data to improve performance and retention.

As a key member of the Fundraising Team, you will work closely and collaboratively with colleagues across the organisation, including Finance, Client Services, and Communications & Marketing. Your excellent communication and relationship-building skills will be essential as you identify and assess partnership opportunities and ensure these are effectively passed to the relevant fundraising leads for cultivation and development.

If you are looking for a new and rewarding challenge, come and work for Thrive.

Our Fundraising Officer is to be based at Thrive Reading (National Office) with 3 days working from the office and 2 days working from home .

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

Role: Policy Manager
Salary Band: £28,000 - £46,015 gross per annum
Contract: Permanent
Hours: Full Time
Location: Woodstock, Oxfordshire

Plunkett UK is a national charity supporting people in rural areas to set up and run successful community‑owned businesses. These businesses — from shops and pubs to woodlands and farms — provide vital services, create local jobs, strengthen rural economies and bring people together. We’ve championed community ownership for over 100 years because it delivers thriving, inclusive and resilient places.

About the Role

We are looking for a Policy Manager to lead our policy and public affairs work, ensuring rural community‑owned businesses have a strong voice in local, regional and national decision‑making.

You will take a “listen first, act second” approach, building trusted relationships with our members and using their lived experience to shape evidence-based policy positions. Working closely with the Chief Executive and colleagues across the organisation, you will influence political stakeholders, raise awareness of the community business model, and help create a supportive policy, legislative and funding environment.

This role also leads our research output, including our flagship Better Business Reports, and contributes to strategic organisational initiatives.

Closing date for applications: 5pm Thursday 19 March 2026
Interview date: First stage interview to be held via video conference on Monday 30 March.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond ‘protected characteristics’ to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve.

Registered Charity: 313743

No agencies please.

There when it matters

Sue Ryder is looking for a Digital Fundraising Manager to lead the planning and delivery of innovative digital fundraising activities that grow our supporter base and maximise income.

In this new role, you will develop and optimise multichannel fundraising campaigns across digital platforms while embedding a culture of test, learn and continuous optimisation. Working extensively with colleagues in both our fundraising and digital teams, you will ensure digital channels effectively engage supporters and drive donations.
You will also play a key role in developing a data-led approach to supporter engagement, helping shape how audiences are identified, nurtured and converted into long-term supporters as you collaborate with our data and marketing teams.

Reporting to the Head of Digital, this is an exciting opportunity for an experienced digital fundraising professional to make a measurable impact across campaigns that reach and inspire supporters.

About you:

• Strong communication, relationship, negotiating and influencing skills.
• Experience working with CMS (Wagtail preferable) and a good understanding of donations platforms (iRaiser and Access preferable).
• Knowledge of budgets and experience in reporting financial/KPI performance against targets
• Proven research and analytical skills, with the ability to manipulate data and present data in both statistical and written formats.
• Experience of managing and working with agencies setting up and monitoring SLA’s and experience in staff management duties.
• Ability to assess skill needs and train colleagues in digital fundraising best practice

Essential Criteria
• Project and stakeholder management. Experience in managing parallel workstreams, multiple priorities, and complex stakeholder relationships
• Demonstrable experience of developing digital fundraising strategies and implementation plans to meet targets and KPIs in a role with substantial responsibility for driving supporter growth using a variety of digital channels.
• A proven track record of planning and delivering multichannel digital fundraising campaigns within the charity or not-for-profit sector, including but not limited, to activity across paid social media (Meta, TikTok), email, PPC, display and emerging channels. Experience using GA4 and Google Tag Manager, as well as other native platform analytical tools for tracking, reporting and assisting optimisation.
• Proven knowledge and use of digital marketing tools, including email marketing and automation platforms (DotDigital would be advantageous).
• Demonstratable experience of developing paid social media campaign tracking and an understanding of the changing landscape in social media i.e. current Meta restrictions

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Be the spark that turns creativity into impact.

​Help Age Exchange grow arts & heritage programmes that change lives in social care.

Age Exchange—embedded in social care and powered by the arts—is hiring a Business Development Manager to ignite partnerships and funding that deliver innovative programmes across the UK. If you come from museums, galleries, archives or cultural organisations and can spot opportunities, craft compelling bids and open doors fast, this is your stage. Lead the growth of projects that boost health, wellbeing, learning and social connection—so creativity reaches the people who need it most.

The role will require someone who can work from our head office in Blackheath and the role will include some national travel as and when required so the ideal candidate will be based within an hours commute of the Community Hub in Blackheath, London. 

What is The Deal for you?

• Flexibility! You will be working 35 hours per week over 5 days with some weekend work.
• Location: You need to be based within a commutable distance to our Community Hub in Blackheath, London.
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible 
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

This role will design and secure a portfolio of national and local strategically aligned, market-relevant and impactful programmes which use arts, culture and creativity to achieve a positive impact on our target audiences. These programmes will empower the health, wellbeing, learning, social mobility and social connection of people supported by Age Exchange and Community Integrated Care. The role holder will play an essential role in leading the growth, reach and sustainability of Age Exchange by generating funding and commercial revenue and new partnerships.

​What You'll do (list not exhaustive):

• Win funding & partnerships that fuel our programmes and core costs—trusts & foundations, corporates/sponsorships, individual giving, and earned income.
• Build and manage a high-quality pipeline—prospect, cultivate, write compelling bids/proposals, negotiate, and steward partners.
• Collaborate across the delivery team—aligning with colleagues so proposed projects and tenders are fundable, impactful, and on-brand.
• Report outcomes & learn—own quarterly KPI reporting and iterate approaches to hit clear income and partnership targets.

Our ideal Candidate:​

• Degree-level education or equivalent experience.
• Proven success in bid writing and securing projects/tenders of £250k+.
• Strong experience in fundraising, commercial development, and project management within a funded environment.
• Creative thinker with the ability to design innovative programmes aligned to strategic objectives.
• Excellent relationship-building and influencing skills, with experience engaging stakeholders at senior levels.
• Skilled communicator and presenter, able to craft compelling proposals and pitches.
• Proficiency in MS Office and project management tools (e.g., MS Project, Smartsheet).
• Bring proven success in the arts or heritage sector (e.g., museums, galleries, performing arts, creative health, community arts) with a track record of securing grants and/or sponsorships.
• Are a confident storyteller and bid writer who can turn creative ideas into fundable, strategically aligned propositions.

Why join us ?

• Be part of a nationally recognised charity making a real difference in people’s lives.
• Lead ground-breaking projects that combine creativity and social impact.
• Work in a collaborative, values-driven environment with opportunities for professional growth.

Success in this role means:​

• Meeting funding and growth targets.
• Delivering a diverse portfolio of innovative programmes.
• Enhancing the charity’s profile through impactful projects and partnerships.

Ready to make a difference ?
Apply now and help us shape a future where arts and creativity empower communities across the UK.

​Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

​We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.

We’re looking for a talented Salesforce Product Manager to cover a period of maternity leave.

This is a crucial and strategic role for our charity as we require an expert product manager to lead and manage our Salesforce platform, delivering configuration, insight, reporting and training.

The Salesforce Product Manager is responsible for leading the ongoing development, administration and improvement of our Salesforce ecosystem, ensuring it supports all areas of our charity, including fundraising, operations, finance and grant management.

The post holder is required to act as the trusted Salesforce partner for all users, translating needs into scalable solutions, managing change and delivering insight, training as well as data-driven improvements to help the charity achieve its strategic goals and objectives.  This role requires independent ownership, strong stakeholder partnership skills and the ability to translate business needs into practical solutions.