Mental health services manager jobs

Family Support Worker – Thames Valley

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

Thames Valley and surrounding areas.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Thames Valley Care Team to families in the local area, at a time where they need it most.

Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Time off in Lieu

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes

• A recommend a friend recruitment bonus scheme

• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Job Title:  Youth Intervention Officer (Hucknall)

Reporting to:  Youth Intervention Manager

Role Type: Full-Time (35 hours per week)

Trent Bridge Community Trust is seeking a highly motivated, experienced, and organised individual who is passionate about making a real difference in the lives of young people.

Do you have the creativity, drive and leadership skills to help us deliver our life changing youth intervention programme Positive Futures?

We are looking for a Youth Intervention Officer that can deliver our transformative flagship projects in Hucknall, your role will be hands-on, dynamic, and deeply rewarding.

We are all about helping young people build confidence and empower them to achieve their very best. If you’re passionate, creative, and ready to roll up your sleeves, we’d love to have you on board.

In addition, the successful candidate will be required to undergo enhanced disclosure checks with the Disclosure and Barring Service

1. RELEVANT GENERAL OBJECTIVES

• To support the Youth Intervention Manager to plan, organise and deliver the Positive Futures Hucknall project, and work towards achieving all KPI targets set within the Holgate Academy Partnership Agreement.
• To support our young people within educational settings, specifically around behaviour interventions and working with those on the edge of exclusion, truanting and developing poor behaviour traits.
• To develop trusted professional relationships with young people to steer them to alternative positive outcomes through interventions, workshops and open access sport and to build aspirations.
• Work in unison with the Youth Intervention Manager to identify new potential partnerships and to manage existing ones through partner delivery and meetings.
• Act as a key contact point for referral partners to ensure regular updates on young people’s progress are shared.
• To provide signposting and advocacy for young people and families needing to access other services.
• To ensure all relevant Health & Safety and Child Protection/Safeguarding policies and legislation are adhered to.
• Work closely with the Safeguarding Manager to gain advice and report any safeguarding concerns relating to young people within the Positive Futures Programme. Support the review of a safeguarding reporting process.
• To deliver and assist in the development of the Positive Futures project, with the overarching aim of using youth work and sport to engage ‘at-risk’ young people in order to identify and support their individual needs and steer them towards education, training and employment.
• To undertake administrative duties including day to day management of:

- Activity registers.

- Provide regular monitoring and evaluation of delivery.

- Ensure all notes and timeline events are recorded per individual on Upshot.

- Regularly collect surveys that will assist in providing evidence for impact of delivery to funding partners.

- Gathering of ASDAN accreditation evidence to be submitted.

2. SPECIFIC ROLE RESPONSIBILITY

• Support the Youth Intervention Manager to create impact reports throughout the project through collecting relevant evidence and statistics to highlight impact of the project.
•  To work in partnership with Holgate Academy and its feeder Primary schools to work with young people identified by Nottinghamshire Virtual Schools who have, or have previously had social care involvement through Child Protection Plans or Child in Need plans.
• Work in collaboration with Holgate to identify those in need of intervention support and to create bespoke intervention packages for each referred 1:1 individual and support around key concerns / reason of initial referral.
• Support referred young people in both 1:1 intervention and group workshops through transition from Primary school to Secondary school, those struggling to engage positively in school, have formed concerning behaviour patterns and/or safeguarding concerns.
• Provide termly updates on individuals engaging with the project schools / referring agencies.
• Work in collaboration with external supporting organisations attached to individual participants (Social Care, Police etc).
• Plan, coordinate and deliver 3 x days (4 hours per day) of activity per week during school holidays.
• Support in peer and adult relationship repair where necessary.
• Provide suppOrt to young people to engage in further activities external to school within the local community.

3.  EQUITY, DIVERSITY AND INCLUSION 

Nottinghamshire County Cricket Club is committed to being an Equal Opportunities Employer.

The Club recognises the benefits of a diverse workforce and is committed to providing a working environment that is free from discrimination.

The Club will seek to promote the principles of equality and diversity in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors, recruitment agencies and the public.

All employees and those who act on the Club’s behalf are required to adhere to this policy when undertaking their duties or when representing the Club in any other guise.

4.  SAFEGUARDING

Nottinghamshire County Cricket Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our services and are committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice and the ECB requirements to ensure that all children participating in Cricket have a safe, positive and fun experience, whatever their level of involvement.

5.   KEY PERFORMANCE INDICATORS

• Contribute as part of the Positive Futures Team in achieving the overall KPI’s agreed with Nottinghamshire Virtual Schools and Holgate Academy.

· Deliver individual targets set by the Youth Intervention Manager that relate to your specific role

6.   PERSON SPECIFICATIONS

ESSENTIAL

• Experience of youth work with young people.
• Experience of planning, delivering, evaluating and recording programmes.
• Experience of producing a collection of evidence and information using a range of methods.
• Experience of enabling the engagement and participation of young people.
• Experience of work that celebrates diversity and challenges discriminatory attitudes and behaviours.
• Experience of addressing health and safety / safeguarding concerns involving young people.
• Experience of working in partnership with other organisations.
• Experience of working in partnership with schools to support students.
• Understanding the context of youth work and the issues and developments arising within it.
• Understanding of the professional conduct required of a youth worker inside and outside of work, and the importance of maintaining appropriate standards of behaviour.
• Knowledge of youth intervention practices to divert young people away from anti-social behaviour and low-level crime.
• Ability to work towards set targets and contribute to performance outcomes as part of the Positive Futures team.
• Takes an active role in managing risk, health and safety, and safeguarding issues.
• Strong planning and organisational skills.
• Good computer literacy, including Microsoft Office.
• Strong communication skills and ability to work effectively within a team.
• Ability to work in partnership with both community stakeholders and schools.
• Holds a Level 3 JNC Youth Work qualification, or a Level 2 with a willingness to work towards Level 3.
• Current First Aid qualification.
• Safeguarding Children & Young People training.
• Outgoing, friendly and supportive, with the ability to engage and motivate young people.
• Passionate, reliable and dependable.
• Willing to be accountable for own work and performance.
• Ability to work under pressure with minimal supervision.
• Flexibility to work evenings and weekends.
• Ability to travel to multiple sites/venues across Nottinghamshire to deliver activities and interventions.
• Holds an Enhanced DBS check.
• Contributes to the ongoing monitoring and evaluation of the Positive Futures project (Hucknall).

DESIRABLE

• Experience of early intervention and support work with young people.
• Experience of using the power of sport to divert young people away from anti-social behaviour and low-level crime.
• Good understanding of relevant personnel policies and procedures.
• Experience of working within a budget throughout a set delivery cycle.
• Experience of planning, delivering and evaluating a project’s impact.
• Knowledge and understanding of the Positive Futures Programme.
• Knowledge and understanding of working with young people who are on a child protection plan and/or known to social care.
• Knowledge and understanding of ASDAN accreditations.
• Level 2 Mental Health First Aid qualification.
• Governing Body coaching qualifications

Villagers Connect Project – a great opportunity to join our team at Action in rural Sussex

Villagers Connect is a community development project which is working to sustain a strong and vibrant community in the villages of Colgate, Faygate and Rusper. It aims to build connections and relationships which increase confidence, independence and empowerment, particularly for the over 65’s.

We are seeking a part-time community development worker to work as part of a small team that is active in this rural location in the Horsham district. This role involves a good deal of community-based activity, engaging with older people and the wider community. This does therefore require someone who is understanding of older people and their interests, abilities and needs.

We champion an asset based approach to community development, which is about building on existing strengths and supporting local people to flourish; undertaking community led projects that create community cohesion and have lasting impact.

Key Objectives

· Support older people to access services and support locally that will meet their needs and improve their quality of life

· Improve the lived experiences for older people in these rural communities

· Build connections and relationships across and within the three parishes to reduce social isolation

· Develop new and support existing activities to enable a vibrant community

· Increase confidence, independence and empowerment amongst individuals, groups and community based organisations.

· Strengthen existing community assets, knowledge and skills in line with our asset based approach to the Villagers Connect Project

· Support community resilience by building community networks which are strong and sustainable into the future

Two years in, the project is well established and has gone from strength to strength. We are now seeking a new member of the team to help drive this project forward and enable this community to celebrate what can be achieved when people come together and support one another to age well and live full and active lives, despite the challenges of rural living.

• Job Title: Head of Governance and Risk
• Location: Thame (Oxfordshire) 
• Working arrangements: Hybrid, 2 days per week on-site
• Salary: £65,000 per annum
• Contract: Full-time, Permanent

Affinity Trust is a national charity dedicated to supporting people with learning disabilities to live fulfilling lives. We are looking for an exceptional governance professional to join our senior leadership team as our new Head of Governance and Risk.

Reporting directly to the Chief Executive, this is a high‑impact role at the heart of our organisation. You will lead governance and assurance, act as Company Secretary, oversee corporate risk and business continuity, and advise the Board and Executive Team.

As a trusted strategic partner, you will help ensure we meet our statutory and regulatory obligations, strengthen decision-making, and uphold our values.

You will be responsible for:

• Leading governance, assurance and Board/Committee support
• Acting as Company Secretary and ensuring statutory compliance
• Managing risk, internal control and organisational resilience
• Overseeing the performance of external legal advisors
• Providing governance oversight of data protection and information compliance

This standalone role requires significant expertise, confidence and integrity. You will bring strong knowledge of charity and company law, excellent Board-level communication skills, and the ability to balance strategic insight with hands‑on delivery.

If you are a values-driven professional who wants to make a real difference, we would love to hear from you.

Key Priorities for the First 12 Months

• Strengthen the organisation’s governance framework and Board reporting cycle.
• Lead a structured review of the corporate risk register and associated assurance processes.
• Embed a refreshed business continuity framework, including scenario testing.

• Support a Board effectiveness evaluation and implementation of any recommendations.
• Review the performance and value-for-money of external legal advisors.
• Enhance processes for data protection and ICO compliance oversight in partnership with the SIRO.

What We’re Looking For

We are seeking a highly capable governance professional who brings:

• Strong technical expertise in charity governance, risk, and regulatory compliance.
• Confidence advising senior leaders and Trustees.
• Excellent communication, diplomacy, and influencing skills.
• A proactive, values-led approach with the ability to work autonomously.
• The ability to juggle strategic insight with hands-on delivery.

You don’t need to have worked in a large team — this role is well-suited to someone who thrives in a standalone, high-responsibility position.

Please note, all roles are subject to a Disclosure and Barring Service (DBS) check, at the relevant level for the position. This check will be paid for by us.

We're looking for an organised, kind and resilient Senior Support Worker to join our Mental health service in Kensington & Chelsea.

£29,684.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

The shift pattern for this role is as follows: Scattered sites 9 - 5pm Monday till Friday and weekend occasional

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Thrives on change and enjoys dynamic diverse environments
? Is confident with high levels of self-esteem
? Is respectful, articulate and sensitive in style of communication
? Is essentially customer-focused
? Is motivated towards excellence and improvement of personal performance with a can do attitude
? Ability to cope positively with challenging and diverse behaviours

What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

We are looking for a proactive and compassionate Hospital Independent Domestic Violence Advocate (IDVA) to support victims and survivors of domestic abuse within a hospital setting.

The role is based at Princess Royal University Hospital along with some working from the Victim Support office in Old Street and some home working.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Independent Domestic Violence Advocate you will provide pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, providing individual safety planning, trauma-informed support, guidance, information, and advocacy and enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.

You may work within a Hospital Trust's Safeguarding Team to support both patients and staff in an Acute Hospital setting, who have experienced Domestic Abuse. You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.

Key Responsibilities:

• Assess risks and needs using evidence-based checklists.
• Focus on high-risk cases with short to medium-term crisis intervention.
• Assist high-risk victims in accessing safety services.
• Deliver tailored support and information.
• Understand legal frameworks for protecting children and vulnerable adults.
• Provide advocacy on legal, housing, health, and financial options.
• Empower clients to recognize domestic abuse dynamics.
• Participate in Multi-Agency Risk Assessment Conferences (MARAC).
• Work with a team to deliver respectful, dignified, and sensitive services.
• Maintain accurate and confidential case records.
• Comply with data protection laws and organizational policies.
• Stay updated with procedures, policies, and professional codes.

About You

Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.

You will need:

• Strong understanding of domestic abuse and its impact.
• Demonstrate proficiency in English, both verbally and in writing.
• Experience in statutory, voluntary, or multi-agency settings.
• Competency in risk and needs assessment frameworks.
• Understanding of safeguarding issues.
• Direct service delivery experience to victims or vulnerable people.
• Ability to manage complex caseloads and prioritize work.
• Strong crisis management skills.
• Effective communication, negotiation, and advisory skills.
• Commitment to equal opportunities and diversity.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Lead with purpose. Work with flexibility. Make a lasting difference.

ESCAPE Family Supplort is seeking an inspirational Chief Executive to lead an award winning, highly respected, trauma-informed charity, supporting families and children affected by a loved one's addictin and makuing a real difference in Northumberland.

This is a rare opportunity to shape strategy, influence services, and drive meaningful impact for families affected by addiction within a values led, collaborative organisation.

As one of the very few charities of our size to hold Investors in People Platinum accreditation, we offer an exceptional working culture built on trust, empowerment and strong relationships.

You will work with a commited team and board and engage with partners at local, regional and national level to shape the future of our services. 

This role offers the chance to lead with purpose, influence change and leave a lasting legacy.

This is a rare opportunity to step into a CEO role that offers genuine flexibility, meaningful impact and an outstanding organisational culture. 

ABOUT ESCAPE

Founded from lived experience, ESCAPE is the only organisation in Northumberland dedicated to supporting families affected by addiction. Our work changes lives - every day. We are:

• Trauma informed and evidencebased
• An AIM registered training centre
• A trusted partner across statutory and voluntary sectors
• Proud holders of Investor in People Platinum
• An accredited Living Wage Employer  

About the role

As Chief Executive you will:

• Provide strategic leadership and direction
• Work closely with a committed Board of Trustees
• Lead an experienced and values driven team
• Develop partnerships throughout Northumberland and across the region
• Ensure high quaility, sustainable services for families 

You will play a central role in shaping the future of the organisation and strengthening its impact.

Why join ESCAPE?

Flexible leadership role

• Full or part-time from 0.6 FTE minumum
• Flexible trust-based working
• Opportunity to shape how you lead

Exceptional Culture

• Investor in People Platinum accredited
• Reflective supervision and leadership support
• Collaborative, values-driven environment         

Meaningful impact

• Direct influence on services supporting families in crisis
• Opportunity to build on a strong legacy
• Visble and tangible difference in the community

Who we are looking for

• An experienced senior leader (charity, public or related sector)
• Strategically minded with strong operational awareness
• Skilled in building partnerships and relationships
• Committed to trauma-informed, person-centred practice
• Values-led, emotionally intelligent, and authentic

This role could suit:

• An existing CEO seekng greater balance and purpose
• A senior leader ready for their first CEO role

What we offer

• £48,000 - £55,000 salary (pro rata) depending on skills and experience 
• Full time or Part-time (from 0.6 FTE minimum) Permanent
• 28 days annual leave + 8 bank holidays (pro rata)
• 6% employer pension contribution
• Simply Health pakage (including eye care)
• Family-friendly policies
• Reflective supervision and practice
• Flexible, trust-based working

For further information and details on how to apply, please visit ESCAPE's website for application form and full recruitment pack.

Closing date for applicait9ons: 26th June 2026 at 17.00

We're looking for a kind, compassionate and resilient Support Worker to join our Young people Service in Bracknell. No personal care or experience is required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is a fixed term contract for 1 year.

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by Management staff
* Meet customers regularly for support sessions, providing emotional and practical support
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
* Support customers to take care of their living environment, providing emotional and
* practical support to ensure customers enjoy a high-quality accommodation

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
* Approachable and open to others
* Enjoy working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure
* their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible in work roles
* Open to feedback and good insight into self development

What you'll bring:
Essential:
* Good Listening and Communication skills
* Good organisational skills § Ability to learn and develop within your role
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
* Good standard of English and Maths
* Good standard of IT skills

Desirable:
* Experience working in mental health customer group
* Experience of working within supported housing environment
* Experience of working as a support worker or similar role
* Experience of working with multi disciplinary teams

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

This is a new role based on site within the Recruit Training School at RAF Halton, Buckinghamshire.  As an experienced and qualified Counsellor, you will work closely with recruits and staff at the school, supporting recruits to develop the required resilience to successfully complete their training. The focus of the role is to offer wellbeing and emotional support, including one-to-one sessions for recruits struggling with anxiety, low mood, or stress - and where capacity allows to offer these same services to staff.  You will work as part of a wider team of staff at RAF Halton, including military training staff, other pastoral support staff, and an on-site medical team. Importantly as a member of the RAF Benevolent Fund team, you will have access to a whole range of support and resources to call upon – for those you support, and for your professional development.

This role will require the post holder to be proactive and identify areas for enhancing and improving how the job operates.  Shaping strong relationships with the RAF team around you will be vital; as such, you will need to be a clear and confident communicator. Being able to understand the unique culture and challenges of a military environment is key – the Recruit Training School is an OFSTED inspected training school and is the entry point for all non-commissioned joiners to the RAF.  The youngest of these are aged 16, however trainees may also be older, and married with children. You will need to be flexible in your approach to supporting a range of ages and needs.

We are excited to be able to work in partnership with the RAF and offer vital support to new entrants to the service.  This role requires a flexible, experienced, and resilient practitioner who can work across teams, as well as delivering 121 support services.  If that sounds like you, then please get in touch if you have any questions or would welcome an informal discussion.  We offer an excellent package of benefits, and the salary for the role will be commensurate with your skills and experience.

Interviews will be held week commencing July 13th 2026.

ABOUT MUSTARD TREE

At Mustard Tree, we believe everyone deserves dignity, opportunity, and hope.

We work alongside people experiencing poverty, homelessness, and financial hardship, providing practical support, life-changing opportunities, and pathways towards greater stability and independence.

Our work addresses both the causes and consequences of poverty. We support people not only in crisis, but as they rebuild confidence, develop skills, improve wellbeing, and take meaningful steps towards a more secure future.

ROLE PURPOSE

This role provides person-centred employment and progression support to individuals facing barriers to financial wellbeing, including homelessness or risk of homelessness. Working with a managed caseload, this role will support participants to build confidence and employability skills, and progress towards meaningful, sustained employment, further education, or accredited training.

The role includes a blend of structured employability support, responsive frontline 121 work combined with corporate partnership skills.  This role will work directly with Freedom Trainees and Mustard Tree clients, supporting walk-ins, referrals, and longer-term participants. This role will represent our values through high-quality, compassionate, and professional service delivery.

This role combines direct participant support, employability delivery, employer engagement working with the Salford Area Manager. You will work across our Eccles and Little Hulton sites, helping create meaningful opportunities that enable participants’ progression.

Key Competencies

1. World Class Welcome and Customer Service

· Deliver Work Placement and Employment service across Salford appropriate to participants’ needs, through a welcoming, inclusive, and professional service that reflects a world-class customer experience.

· Networking and building relationships in Salford with new and existing corporate partners to deliver work placement opportunities to Freedom Project trainees, attendees to structured courses/clubs, and referrals from partner organisations (JCP and Elevate partners)

· Provide tailored, 1:1 employment and skills support, including caseload management, action planning, CV development, job search, and interview preparation.

· Adapt support to meet the diverse and complex needs of participants, demonstrating empathy and resilience.

· Manage referrals and signposting effectively, ensuring participants access appropriate internal and external services.

 

2. Proactive in Living and Sharing our Culture, Values and Behaviours

· Consistently model Mustard Tree’s values, culture and expected behaviours in all interactions with participants, colleagues and partners.

· Promote equality, diversity and inclusion by creating safe, welcoming and respectful environments for everyone by building positive relationships, challenge inappropriate behaviour appropriately, and reflect on feedback to continuously improve practice.

· Communicate in an inclusive, accessible and person-centred way, adapting approaches to meet participants needs.

· Demonstrate professionalism, integrity and accountability while maintaining boundaries and delivering on commitments.

3. Courage in Problem Solving and Embracing Change to Meet Needs

· Identify barriers affecting participant progression and respond to reduce/remove the barriers

· Adapt quickly and positively to changing priorities, service demands and participant needs while maintaining high-quality support.

· Demonstrate resilience when managing complex situations, setbacks or competing pressures, whilst taking ownership of actions and outcomes

· Embrace learning, feedback and change to continuously improve ways of working and support positive participant outcomes

4. Confident in Safeguarding and Incident Management

· Manage situations calmly and professionally, maintaining dignity and safety for all.

· Follow safeguarding, health and safety, and incident management procedures, escalating concerns appropriately.

· Work collaboratively with colleagues, contributing to case discussions and team meetings

• Complete and maintain accurate documentation, incident forms, and risk records.
• Attend required training, supervision, and reflective practice sessions and keep up to date with relevant legislation and local statutory and voluntary-sector provision.

5. Skilled in Reporting

· Monitor progress, record outcomes, and adapt support in response to individual needs, using TreeSalt, case notes, and case studies to evidence impact.

• Signpost and refer trainees and participants to appropriate internal services and external agencies, including housing, mental health, benefits, and specialist support.
• Track participant outcomes including engagement, training completion, volunteering, work placements, and employment progression to support internal reporting requirements and funder monitoring.

6. Positive Management of Stakeholders, Partners and Supporters

• Build and maintain strong working relationships with local employers, job centres, statutory services, charities, and third-sector organisations.

• Coordinate referrals and progression pathways into and out of the programme. Establish and maintain pathways into employment, education, training, and volunteering.

• Identify, develop, and maintain work placement and progression opportunities with employers and partner organisations.
• Match participants to placements aligned with their interests, goals, and support needs.

• Ensure placements are structured, safe, and provide meaningful learning and development. Escalate any placement-related issues promptly and collaboratively.

General Duties

• Work in line with organisational policies, procedures, and values.
• Support colleagues and provide cover across services and sites when required.
• Take responsibility for professional development and ongoing learning.
• Act as a positive ambassador for the organisation internally and externally.
• Contribute to environmental responsibility through day-to-day working practices.
• Undertake any other duties appropriate to the role as required.

What we are looking for.

Person Specification 

Minimum of two years’ frontline experience supporting adults, including vulnerable individuals. - Essential

Experience supporting people facing multiple barriers such as poverty, homelessness, unemployment, or housing instability. - Essential

Experience of managing varied caseloads and achieving measurable outcomes with participants. - Essential

Experience of and/or ability to build and maintain partnerships with external organisations, local businesses or employers. - Essential

Understanding of employability pathways, training provision, and labour market opportunities. - Essential

Resilient, adaptable, with flexible enthusiastic approach. Able to work on their own initiative as well as contributing effectively as part of a team. - Essential

Knowledge and understanding of safeguarding, health and safety, and risk management. - Essential

Good interpersonal skills, including verbal and written communication skills. - Essential

Degree-level qualification and/or equivalent experience in responsible roles. - Desirable

Strong time management and administration skills, with the ability to multitask - Essential

Experienced in using IT systems including Microsoft Office, including Outlook, Excel, and Word - Desirable 

Full UK driving licence and access to a vehicle and willingness and ability to travel regularly across our Salford hubs - Desirable

Why Work for Mustard Tree

Working at Mustard Tree is more than a job - it’s an opportunity to be part of a community that is changing lives every day.

Our Culture

• A values-led organisation where compassion, dignity, and respect guide everything we do
• A supportive and collaborative team environment where your voice matters
• A place where lived experience is valued and people are encouraged to bring their whole selves to work
• A strong sense of purpose, with the opportunity to see the real impact of your work

 

What We Offer

• A meaningful role where you can make a tangible difference in people’s lives
• Opportunities for learning, development, and progression, including access to training and mentoring
• A flexible and supportive approach to working, with consideration for work-life balance
• 25 days annual leave plus bank holidays (increasing with length of service), with additional bank holidays and a day off for your birthday
• Employer pension contribution
• Access to wellbeing support, including Employee Assistance Programme (EAP) Perkbox

We are committed to investing in our people and creating an environment where you can grow, feel supported, and do your best work.

How to Apply

Please submit your CV and a supporting statement - telling us about your experience and why this role matters to you.

This job description is intended as a guide and may evolve as our work continues to grow and respond to the needs of our community.

Family Support Worker

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

Dorset, Hampshire and parts of Wiltshire and Isle of Wight

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our Southampton Care Team to families in the local area, at a time where they need it most.

Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

· Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

· Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Time off in Lieu

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

James’ Place, Community Fundraising and Engagement Executive
Job Title: Community Fundraising and Engagement Executive – West Midlands
Salary: £24,160 per annum (£30,200 FTE)
Hours: 0.8FTE, 30 hours per week (flexible over 5 days – to be discussed with successful candidate). There may be occasions when evening or weekend availability is needed.
Contract Type: Permanent
Location: Hybrid – based 2/3 days per week in our Birmingham centre 
Reports to: Fundraising Manager Community

THE CHARITY 
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.   
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.

THE OPPORTUNITY
This is a new role designed to raise and facilitate fundraising for James’ Place Birmingham and to grow community and voluntary sector relationships across the region to raise awareness of James’ Place to drive referrals to our Birmingham centre.
As part of the Fundraising team, you will take a leading role in building strong networks across Birmingham and the West Midlands, helping to establish our centre as a sustainable source of life-saving support for men in suicidal crisis.
The postholder will spend 50% of their time working collaboratively and taking responsibility for establishing fundraising activity across the West Midlands with appropriate support from centre staff and fundraising colleagues, the Head of Fundraising and Communications, Director of Fundraising and External Affairs and the Chief Executive and Trustees. They will spend 40% of their time building community-based relationships with the aim of raising awareness to drive referrals to the centre, working closely with the Head of Centre Birmingham and the Centre Manager in Birmingham to do so. It is recognised that this will vary week to week depending on the current needs of the organisations.
This opportunity is ideal for an ambitious individual eager to grow their skills and career while helping to secure the funding and relationships needed to achieve the charity’s long-term goals. 
Direct Fundraising Work 50%

• Develop and grow a network of local donors (including HNWI, corporates, community fundraisers as well as Trusts and Foundations), volunteer supporters and influencers across the West Midlands with a view to increasing the fundraising reach of the organisation.
• Steward existing donors volunteers and prospects to secure long-term multi-year support.
• Support community engagement and attend fundraising events to help achieve the organisation’s fundraising ambitions.
• Identify regional funding opportunities and support with the preparation and submission of grant applications and funding proposals.
• Collaborate closely with internal teams across fundraising, communications, events, and clinical teams to maximise opportunities.

Direct Outreach Work 40%

• Support Heads of Centre to identify and engage with a range of partner organisations across Birmingham and the West Midlands, helping to raise awareness of the charity’s work.
• Build and maintain positive relationships with local statutory, voluntary, and community sector organisations, acting as a professional and approachable representative of the charity.
• Assist with partnership activity, including attending meetings, forums, and events, to share information about services and strengthen local connections.
• Help to coordinate partnership communications and ensure relevant information about the charity’s work is shared clearly and consistently with external partners.
• Work collaboratively with colleagues across the organisation to support joined-up approaches to partnership and engagement activity.
• Identify and feedback opportunities for partnership working that could support fundraising, community engagement, and service awareness.

Administration 10%

• Ensure all fundraising activities are delivered to a high standard ensuring compliance with fundraising regulations and best practice guidelines.
• Maintain accurate and up-to-date records on the CRM database.
• Work collaboratively with both clinical and non-fundraising colleagues within the Birmingham centre and across the organisation, building their confidence and capability in fundraising activities.
• Ensure all fundraising activities are delivered to a high standard, meeting regulatory and ethical requirements.

Working in the Wider Charity

• Represent James’ Place with professionalism, respect, and confidence at all times.
• Participate in review and evaluation processes to support the ongoing development, effectiveness, and sustainability of James’ Place as a respected charity.
• Undertake any additional duties as required to support the successful delivery of the organisation’s business plan.

Values

• Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work

PERSON SPECIFICATION
Essential

• Proven experience of fundraising in the charity sector, with a track record of achieving results in at least two of the following income streams: Community fundraising, Corporate partnerships, events, major gift fundraising from High-Net-Worth Individuals (HNWIs) and Trusts and Foundations.
• Strong understanding of donor motivations and what drives charitable giving across different audiences.
• Excellent written and verbal communication skills, with the ability to craft persuasive messages and build rapport.
• Confidence and professionalism in engaging and maintaining relationships with stakeholders and partners.
• Excellent time management skills
• Practical, resilient, and flexible, with the ability to adapt to changing priorities.
• Innovative thinker, open to exploring new ideas and approaches to fundraising.
• Collaborative and solution-focused, able to work constructively with others to overcome challenges.
• A team player, willing to support colleagues and take on additional responsibilities when required.
• Capable of working on difficult and sensitive issues, demonstrating kindness, integrity, and emotional resilience, and seeking or offering help when needed.

Desirable

• Experience using CRM databases (e.g. Salesforce)
• Understanding of, and interest in, mental health and suicide prevention.

WE OFFER

• A 7% employer contributory pension scheme.
• Family friendly policies.
• Death in service insurance scheme.
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period. 

HOW TO APPLY
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the screening questions.
If you have any queries or experience challenges with the application process, please email [email protected]

Closing date: 9am on Monday 22nd June 2026
Interviews are expected to be held online on 7th July 2026

Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-229 053

37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.

In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms.

With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole.

Key responsibilities:

Insights, analytics and reporting

• Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
• Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle
• Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency

Data systems and processes

• Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed
• Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data
• Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
• Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial.

You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.

CLOSING DATE: Tuesday 23 June 2026 at midnight.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

About the role:

This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence.

You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support.

Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home. 

About you:

• You have experience building relationships with donors, supporters or partners, and know how to turn those relationships into meaningful income or long term support.
• You’re a confident communicator, able to bring a cause to life through conversations and written content that genuinely connects people to impact.
• You’re proactive and driven, comfortable spotting opportunities, growing a pipeline and following through to secure results.
• You’re organised and detail focused, able to manage multiple relationships and keep accurate records using CRM or similar systems.
• You’re motivated by purpose and excited by the chance to help shape and grow a new area of fundraising that directly supports people experiencing homelessness in London.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified. 

Suitable candidates will be invited to a second stage interview.

This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.