National wellbeing manager jobs
We are looking for a creative and forward-thinking individual to join our dynamic team based in Newcastle city centre.
The Communications & Engagement Coordinator will have responsibility for running all our social media channels and the related administration. They will also support all other functions and service delivery in Smart Works North East.
The role will be based in Newcastle city centre, and there will be occasional evening and weekend work as the role holder will provide key events support.
Smart Works North East is part of Smart Works Charity and there will be some travel to London and regional centres to support with induction and training, as well as regular meetings, calls and conferences with our teams across the UK.
Please see the attached job pack for details on how to apply.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



The client requests no contact from agencies or media sales.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.
Do you have the desire to empower and promote independence and an interest in mental health?
Director of Housing and Estates - £70,000 – £75,000 per annum (Salaries vary depending on experience)
Hours – 37 hours per week, Monday - Friday
Department – Housing
Location – Littlemore, Oxfordshire
What You’ll Be Doing:
Response is recruiting for a Director of Housing and Estates within our Housing Team. The Director of Housing and Estates is a senior leadership role responsible for the strategic and operational delivery of high-quality, safe, and compliant supported housing for people with mental health needs. The postholder will lead housing management, property and estates functions, and provide organisational oversight of Health Safety and Fire, ensuring homes are safe and well-maintained. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you!
Overall job responsibility - Further information can be found in the job description
Some of the core duties include:
- Lead the development and delivery of the organisation’s Housing, Estates, and Health & Safety strategies in line with the charity’s mission and values.
- Act as a member of the Senior Leadership Team, contributing to organisational strategy, performance, and risk management.
- Provide expert advice to the Chief Executive, Board, and Committees on housing, estates, and safety matters.
- Responsible for the leadership of the housing and property department, nurturing an excellent customer focused service to our residents and provide strong leadership to the team, promoting a positive culture reflecting our values and setting clear objectives.
- Strategic oversight and accountability for the success of some housing service contracts, including leading negotiations with commissioners, ensuring financially robust and operationally excellent.
The Successful Applicant:
Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have:
- Level 4 qualification in Housing.
- A commitment to undertake continuous personal development.
- Supported housing knowledge.
- Health and Safety knowledge in a supported housing environment.
- Experience working to strict deadlines without compromising content and service.
- Leadership level experience within a housing association or supported housing environment.
- Dealing with people who experience mental health and vulnerabilities connected to their mental health or housing status.
- IT literate with experience using MS Office packages.
- Strong planning, organisational and time management skills.
What We Offer:
- 33 days annual leave (inclusive of bank holidays)
- Blue Light card and other discounted shopping
- Employee Assistance Plan - with access to free counselling
- Cycle to Work Scheme (after probation)
- Enhanced family friendly leave
- Flexible and agile working opportunities (role dependent)
- Professional qualification sponsorship and study leave
- £500 refer a friend bonus scheme
- Optional health cash care plan with money off prescriptions and treatments
- Wellbeing hub and mental wellbeing support app – approved by NHS
- Free flu jabs
- Free DBS application
If this Director of Housing and Estates position sounds like the role for you then please apply today! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 15/04/2026
Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Job Title: Assistant Director of Philanthropy & Strategic Partnership
Reporting To: Deputy CEO/Director of Fundraising and Communications
Manages: Head of Trusts and Foundations, Head of Corporate Partnerships
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary band: £58,000 - £66,000 per annum
N.B. To ensure fairness and consistency across Home-Start UK, new colleagues usually join at the first point of the pay band for their role. This helps us maintain a clear and equitable approach to pay for everyone joining our team.
Location: Remote – with regular travel to meetings with donors, for events and to our central office in Leicester for collaborative meetings and team activities.
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
This is an important moment for us and for the families we support. Parents of babies and young children are facing huge pressures, and strong, values-driven partnerships matter more than ever. We’re looking for a senior leader who can help us meet this moment with confidence and ambition.
As Assistant Director of Philanthropy & Strategic Partnerships, you will help shape the future of our national work and support our federation of 170+ local Home-Starts working in communities across the UK. You will lead a talented team, build long-lasting relationships, and help make sure Home-Start has the funding, partnerships, and influence it needs to give every child the best possible start in life. This role will suit someone who is motivated by purpose, who values people and relationships, and who is comfortable working across a large and varied network.
We are looking for someone with a strong track record, someone who has already delivered high-value fundraising and partnerships at a senior level and is ready to take on a role with significant national influence. With responsibility for an annual income portfolio of circa £4 Million – with strong potential to grow this over the next 3-5 years to between £6Million-£8Million plus, you will work with a supportive Leadership Team and Board, who have already engaged external philanthropy expertise to develop a strategy and roadmap that you can build on. You’ll need to be confident working with high-value supporters: able to build trust, communicate clearly, and nurture long-term relationships with people who want to invest in families and early years support. You’ll bring the skills and confidence to grow a portfolio that is already strong and take it further, along with the ability to work well with others in a fast-moving environment.
You will be joining a warm, collaborative organisation that believes in the power of community, the strength of families, and the importance of early help. If you feel excited by the chance to make a national difference, to build partnerships based on trust and shared purpose, and to help shape the next chapter of Home-Start’s impact, we would be delighted to hear from you.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
- DAS Employee Assistance
If it sounds like your type of challenge, we would be delighted to hear from you.
The closing date for applications is Friday 27th March at 4pm.
As part of our recruitment process, shortlisted candidates will be invited to participate in a full-day assessment centre at our Leicester office on Tuesday 14th April.
The assessment centre will include a mix of individual and group activities designed to understand your strategic thinking, relational approach, and leadership style.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Events Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Acorns Children's Hospice are looking for an Events Officer to help deliver fundraising events that bring in vital income and create a great experience for supporters
About the Role
At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.
As Events Officer, you will:
- Support planning and delivery of Acorns-run events and challenge events
- Lead end-to-end administration for the third-party fundraising events program - from sign-up through post-event follow-up
- Recruit, onboard, and support participants to meet participation and income targets (including timely, helpful communications)
- Track fundraising milestones and deadlines; send reminders and provide practical support to help participants stay on track
- Coordinate with colleagues to recruit, brief, and support event volunteers where needed
View our Events Calendar to see what you'll be involved in.
About You
- Experience of coordinating fundraising events or public events (planning, participant support, and / or delivery)
- Experience of providing high quality customer care and an understanding of the supporter journey
- Experience of and resilience to meeting targets and KPIs
- Strong administrative and organisational skills; high attention to detail and accurate record-keeping
- Willing to work outside standard hours when the event calendar requires it (with time off in lieu)
- Ability to travel independently throughout the organisation and region
What We Offer
- £30,500 per annum
- 37.5 hours per week
- Hybrid role - based in nearest Acorns hospice (Walsall, Worcester or Birmingham), home working and travel to across the West Midlands
- Employee discounts from leading retailers – including the Blue Light Card
- Discounts on refurbished tech
- Health cash plan
- Gym membership and equipment discount scheme
- Bike2Work scheme - save up to 42% on bikes and equipment
- Wellbeing, legal and financial support
- Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.
- Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
- NHS pension scheme life assurance or Acorns group life assurance scheme
- Annual leave entitlement increases with length of service
Interviews are scheduled to be held on 30 March and 2 April
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.
As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.
Find out about our culture, career development, benefits and more here: Why Work for Acorns?
Technical, Tax and VAT Accountant
Full-time 41 hours per week based in Bloomsbury, London
Hybrid role (number of days on-site negotiable)
Permanent contract
£49,829 to £54,992 per annum
Application deadline: 12pm (midday) 25th March
About the role
The British Museum is seeking a Technical, Tax and VAT Accountant to join the Finance department, who will prepare returns for our key stakeholders (such as HMRC) and provide technical guidance on issues such as VAT, PAYE, gift aid and foreign tax to the finance team and other departments. The post holder will also manage the investments and act as systems administrator for the Museum's accounting system.
About you
We're looking for a qualified accountant with strong technical expertise in VAT, tax and financial regulation. You'll be confident interpreting legislation, analysing risk, and explaining complex requirements clearly to non-specialists. You combine meticulous attention to detail with the ability to juggle competing deadlines, stay up to date with changing regulations, and support colleagues across Finance, People & Culture and other departments. You thrive in a varied role where accuracy, problem-solving and communication are essential.
Key areas of responsibility
- Review procedures and undertake analysis to ensure that the Museum and all group entities are compliant with HMRC guidance and legislation.
- Advise other departments on the tax implications of projects and new initiatives.
- Prepare UK (and international) tax returns, e.g. VAT, corporation tax, customs clearance compliance and payroll-related returns.
- Compile the year end audit file for the pension scheme accounts and liaise with auditors.
- Provide schedules to allow the preparation of the consolidated British Museum annual accounts.
- Support the administration and development of the Museum's financial systems.
- Provide information, analysis and returns to other bodies such as the Office for National Statistics, and for internal purposes.
Benefits
- Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
- 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
- Discounts at onsite catering, Museum shops and local Bloomsbury partners.
- Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
- Peer support and allyship with five diversity networks for community.
- Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
- Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
- Eyecare vouchers for VDU tests and contributions toward glasses.
- Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
- Support for carers through Employers for Carers.
- Civil Service Pension Scheme with a secure, inflation-linked defined benefit.
- Interest-free loans including season ticket, rental deposit and bicycle loans.
Our Values
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.
Additional details
If you have any additional needs that we should be aware of to support you with your application, please provide details
*We may be able to provide visa sponsorship for this role, subject to meeting eligibility requirements. You can find out more about these .*
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Role
Reports to: The Clerk
Direct reports: Porters, Receptionist and Housekeepers
Place of work: The Hall (City of London)
You are required to live in (a one-bedroom apartment is provided on site for the Beadle and his/her partner/spouse).
Who We Are
Merchant Taylors’ Company is a membership organisation whose members share a passion for community, education and philanthropy. As a result, our activities span across London and the United Kingdom where members give their time and skills as well as donate to empower and progress charities, local organisations and schools. As a community body, we support our members by providing a rich atmosphere for them to grow and expand their horizons. To meet our ambitions, we provide an engaged and driven workplace for staff to reach their full potential.
Merchant Taylors’ Company began as a medieval organisation in 1327. Once linked to the tailoring industry, we are also a grand events venue with fascinating links to London’s history and civic life to this day. We blend together our unique history with an ambitious forward-looking plan to take us into many future centuries.
Our Vision
To be a flourishing Livery company that makes a lasting difference, improving lives through education and philanthropy.
How you add value:
The Beadle is a ceremonial position rooted in medieval history playing a key role as the outward face of the Company. You’ll support the Master, Wardens, and Clerk in the conduct of ceremonial occasions, including those away from the Hall. You’ll also be is responsible for coordinating all Health, Safety and Environmental activity. You’ll lead a team which prepares the Hall for events. You will be required to work adhoc outside of core hours.
You are expected to live on site at the Hall in a one bedroom flat. Our onsite flat is for the sole use of the Beadle and their partner.
Ceremonial
- Attend external events at venues including City Guildhall, Mansion House, and St Paul’s Cathedral
- Supervise all aspects of the management of the Company’s “Apprentices”, and the conduct of the Bindings and Admissions ceremonies in liaison with the Membership Officer and Communications Manager and maintain oversight of the publications offered to new Freemen or Apprentices
- Liaise as necessary with the office of the Chamberlain of the City, and especially on matters concerning Freemen and Apprentices and the obtaining of the Freedom of the City of London
- Oversee the maintenance of the Company’s Robes and Badges
- Act as an imposing and diplomatic Toastmaster when required
- Be fully conversant with the programme of all Company activities, both within and outside the Hall on a day-to-day basis to advise the Master and Clerk, and other members of the Company, keeping the Catering Company informed as appropriate for meal planning
Security
- Be the first responder for any alarms raised or security breaches at the Hall.
- Continually work alongside the Company Surveyor to ensure the safety of the Hall, its contents, employees, and visitors
Health & Safety
- Be the Health & Safety Emergency Co-ordinator, and fulfil all the responsibilities, including record keeping, working closely with the H&S Advisor on this
- Maintain and co ordinate the Training Matrix on the dashboard ensuring all training is up to date. Organise external trainers to the hall for the specialist training
- Complete accurate and timely accident/incident investigations reporting to the HSEC and the Company.
- Take full ownership of all risk assessments, ensuring they are completed, reviewed, and updated regularly, reporting any concerns to the Health, Safety Environment Committee
- Through close and regular personal inspection and monitoring, ensure the highest standards of Hall presentation, keeping a Defects Book and insisting on thorough hygiene and cleanliness throughout the Hall.
- Communicate any health and safety concerns to staff in a timely fashion, avoiding panic and provide clear instructions as and when needed
- Ensure that health and safety issues/concerns are dealt with swiftly
- Ensure H & S inductions are carried out for all new staff
External partners/affiliates
- Be familiar with City Police and Corporation officials on official matters
- Maintain regular contact with City churches prior to Company Church Services
- Liaise as necessary with the office of the Chamberlain of the City, and especially on matters concerning Freemen and Apprentices and the obtaining of the Freedom of the City of London
- Outside core operating / working hours
- Respond to the Fire and Security alarms
- Respond to the Digitrack fridge alarm system, notifying the Facilities Manager if a fault is identified and immediate action is needed.
- Facilitate weekend access for contractors undertaking planned maintenance works, liaising with the Company Surveyor on planned works
- Check heating system/s during period of excessive low temperatures
- Check the basement drainage for flooding during period of excessive rainfall
Team Management
- Responsible for the day-to-day management of your direct reports, which includes (and not limited to) wellbeing, recruitment, health and safety, regular feedback, quarterly check-ins and training.
- Hold regular team meetings and briefings to update the team on Company and Corporate events and all other relevant information.
- Ensure that team communication is open, two-way and always respectful
- Be a model example of the service delivery you expect from your team.
- Recommend and encourage measures for improving work procedures and team performance
- Take responsibility for training and development of your team
- Delegate, manage and distribute the workload amongst those you manage
- Make sure that your direct reports are always GDPR compliant
Other duties
- For Court members, be helpful in the coordination of the use of Court bedrooms, transport arrangements and the onward billing of the same
- Ensure correct layout of rooms for Court and Company Committee meetings, and for all Company Events involving ceremony
- Assist with inquiries from the public, liaising with the Events team, including arranging guided visits to the Hall
- Attend at, and report to staff meetings as appropriate
- Occasional evening presence at Company functions, and very occasional travel to schools and elsewhere in the UK.
- Undertake watering of plants during prolonged dry periods, including weekends.
- Purchase Merchandise and carry out annual stock audit
The qualities you bring:
- Experienced in managing H&S
- NEBOSH - General certificate plus
- Minimum of 5 GCSEs including minimum grade C (or equivalent) in English and Mathematics
- IT proficient
- Have excellent interpersonal skills, with the ability to communicate with a variety of different people
- Be a good listener and relay information to other staff members in a concise and clear manner
- Have a willingness to continually learn new skills
- Have excellent leadership skills
- Able to remain calm in unprecedented situations
The client requests no contact from agencies or media sales.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
This new role will play a key part in delivering Unseen’s fundraising and communications strategy. We’re looking for a passionate, creative communicator to help grow our supporter base and maximise income to support our work to end modern slavery.
- Working with service users (in the community and in safehouses at times) to identify support needs and creating a journey plan to lead them towards recovery and independence.
- Working alongside service users to help them complete the goals in their journey plan, ensuring they are aware of their rights and entitlements and advocating for them
- Identifying and managing risk with service users.
- Supporting staff and clients at within our outreach service, and at times in the safehouses.
- Managing own caseload of service users, ensuring all administrative work is clear, accurate and up to date.
To apply:
- Please complete the application form. This includes a personal statement of 500 words outlining your suitability for the role, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
The deadline for applications is midnight on 15 March 2026.
Interviews will likely be held around the week of the 23 March 2026.
We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This is a strategic leadership role dedicated to amplifying survivor voices and driving systemic change across the Alliance Partnership and the wider VAWG sector. You will champion survivor leadership by embedding accountability, fostering peer-led services, and building a strong, intersectional movement to end violence against women and girls. The role leads the Experts with Lived Experience (ELE) network, develops survivor-led spaces and leadership pathways, and embeds survivor influence within governance and decision-making. You will represent survivors and the Alliance in national forums, coalitions and sector discussions, ensuring survivor participation shapes strategies, policy and practice.
Job description
As the Survivor Movement & Participation Lead, you will:
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Lead and coordinate the Experts with Lived Experience (ELE) network, ensuring survivors are supported, resourced and fairly compensated, and design and facilitate survivor-led and peer support spaces grounded in trauma-informed, anti-racist and culturally rooted practice.
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Build survivor leadership through training, mentoring and development opportunities, and embed safeguarding, boundaries, confidentiality and collective care across all survivor involvement.
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Strengthen survivor leadership within VAWG and wider justice movements through campaigns, activism and public engagement, and support cross-movement alliances with LGBTQ+, disability and other justice communities.
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Facilitate survivor participation in governance structures, promote ethical and power-sharing frameworks, represent survivor-led practice in strategic forums and partnerships, and contribute to tools, learning and resources that assess and promote survivor influence.
Competencies
We'll assess you against these competencies during the selection process:
- Intersectional and Anti-Oppressive Approach
- Adaptability in Communication
- Negotiation and Conflict Resolution
- Motivating and Inspiring Others
When answering competency questions, use clear examples where you have direct experience. If you don’t have direct experience, please say so and explain how you would approach the scenario, including the steps you would take and your reasoning. This helps us understand your judgement, problem-solving style, and how you think through challenges. We encourage honest, thoughtful responses that show your potential and approach, not just past experience.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Join us and be part of a team that values your well-being, growth, and contribution.
We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
This is a brilliant opportunity to join a dynamic and ambitious team as we aim to deliver a consistently excellent experience to our supporters.
Location: Flexible, in line with our hybrid working policy. We work together in the London office a minimum of two days a month, plus other occasional in-office days as required.
About the role
The mission of the Supporter Care team at Crisis is to ensure that everyone who contacts us has an excellent experience. We are looking for a new Customer Service Coordinator with a strong background in customer service/supporter care. In addition to being great on the phone and having excellent writing, the successful candidate will be a problem solver who loves methodically working through issues to uncover root causes. You will also have a strong collaborative approach and be willing to develop yourself professionally by learning new skills.
This is an exciting time to join our team. We are about to transition to our new CRM (Microsoft Dynamics 365). We are also implementing new ways of getting the most from our contact management system (Zendesk), utilising AI and other functionality. This role will suit you if you have a strong understanding of customer service, are able to learn new technologies and to adapt to a changing environment all while delivering consistently excellent service.
About you
To be successful in this role you will:
- Have significant current or very recent experience in telephone-based customer/supporter service
- Be an initiative-taker, actively seek solutions before escalating issues
- Be able to effectively handle complex and difficult telephone calls
- Have a strong work ethic and ability to carry out a high volume of tasks to high levels of quality and speed
- Be motivated to develop professionally and consistently meet performance targets
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 22nd March 2026 at 23:59
Interview process: Competency based interview plus assessment tasks
Interview date and location: In person interview at Universal House, 88-94 Wentworth St, E1 7SA, week commencing 13th April 2026
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
About Global Canopy and Trase
Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide.
Trase is a data-driven transparency initiative that revolutionises our understanding of the international trade and financing of agricultural commodities which drive tropical deforestation. Its unique supply chain mapping approach brings together disparate, publicly available data to connect consumer markets to deforestation and other impacts in producer countries.
Trase’s free online tools and actionable intelligence enable governments, companies, financial institutions and civil society organisations to take practical steps to address deforestation. Trase is jointly led by the Stockholm Environment Institute and Global Canopy, with many further partners and collaborators.
About the Role
This role will lead Trase’s Monitoring, Evaluation and Learning agenda. Working as part of Trase’s Impact Team, you will strengthen our evidence base on how Trase influences decisions of governments, businesses and civil society on commodity trade, building credibility with external stakeholders, including donors, and supporting the ongoing development of our theory of change.
Trase has made a significant investment over the last decade in developing an initiative-wide culture for learning and knowledge-based decision making including an established and regularly reviewed Monitoring Evaluation and Learning (MEL) function and annual plan.
As we enter a new strategic period (2026 – 2030) we are seeking to further strengthen the MEL function and invest more in understanding how our data and intelligence influences decisions and the role of transparency in driving change.
Our work spans 6 outcomes with a focus on influencing decisions, priorities and building capacity of civil society governments and the private sector in key producer countries and export markets for forest risk commodities.
Responsibilities
1. Monitoring, Evaluation & Learning (MEL) strategy and implementation (20%)
- Lead the development and implementation of MEL strategy and annual work plan
- Quality assurance and coordination of MEL inputs from across the team.
- Review and maintain MEL data collection and knowledge management tools.
- Build awareness and motivation for effective MEL across the team.
- Support the role of MEL in influencing the development of Trase’s theory of change, strategy and planning.
2. Monitoring and reporting (30%)
- Strengthen Trase’s monitoring framework including using new approaches to integrate qualitative data and better understand the significance of Trase’s contributions (including change stories and outcome harvesting) across our intermediate outcomes, long-term outcomes and impact goals.
- Quarterly progress reporting of outcomes and outputs for internal management.
- Support on donor reporting including drafting narrative reports and updating results framework.
3. Evaluation and learning (50%)
Oversight of biannual external evaluations and annual review of effectiveness questions across sustainability, impact, relevance, effectiveness and efficiency.
- Support internal reviews and evaluations across Trase teams and partners.
- Strengthen Trase’s learning culture, supporting team leads on facilitating learning sessions, retrospectives and thematic evaluations on key topics and applying these lessons in planning and decision-making.
- Bring evidence and insights for proposals and the development of Trase’s theories of change.
About You
Essential behavioural competencies:
- Bring a coaching and mentoring approach to create buy-in through influence and persuasion, foster positive relationships and build alignment on MEL.
- Solutions and action-oriented: able to prioritise effectively and work autonomously to develop and deliver strategy/tactics. Meets deadlines and proactively ensures dependencies are in place.
- Entrepreneurial and adaptable: able to respond flexibly to a fast-moving internal and external context, and to get new ideas off the ground.
Required skills and experience:
- Demonstrated experience in successfully developing MEL processes and delivering MEL.
- Excellent communications and facilitation skills.
- Able to turn evidence into clear, accessible and compelling messages and insights for external audiences.
- Meticulous and precise with a high attention to detail.
- Worked in a similar environment of consortia and/or development/environment programmes.
Desired skills and experience:
- Experience working on sustainability and/or human rights related projects.
- Experience working in international and/or multicultural and/or multilingual environments.
- Any of the following language skills: Bahasa Indonesian, Spanish, Portuguese, or Mandarin.
This is a global recruitment with visa sponsorship available for relocation to the UK for candidates that do not already have the right to live and work in the UK. Candidates that already hold the right to live and work in Brazil or Switzerland are also eligible and would not be required to relocate unless desired. Candidates based in Brazil or Switzerland would need to be available to travel to the UK up to twice a year
In the UK the postholder will be expected to attend the office as required and at least twice a month. Global Canopy will support visa sponsorship if required.
We encourage you to apply even if you don’t meet all of the qualifications listed.
Salary & Benefits
Salary: £55,000 full time equivalent (note: salaries in Brazil and Switzerland will be benchmarked to local teams). This role sits within Band D on Global Canopy’s remuneration framework.
Nature of contract: Full time or Part Time (60 – 100% FTE). Permanent contract. We are a flexible employer and welcome candidates wishing to work flexibly.
Base: In the UK our office is in Oxford, with flexible home-working arrangements in place. In Brazil and Switzerland we are fully remote working. We will support visa sponsorship to the UK for this position. Candidates wishing to work in Brazil and Switzerland will need right to work in these countries.
Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.
Pension: Employer pension contribution of 8%.
Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.
Group Life Assurance: Paying a lump sum of 3 times annual salary
Group Income Protection: Paying 75% of annual salary for up to 2 years (for long term sickness).
Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.
Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.
How to Apply
To apply for the position, please follow the links and submit an up-to date CV and covering letter.
The covering letter should explain your motivation for the role, how your skills and experience fit the person specification and indicate the % FTE (60-100%) you are applying for. (Please no more than 1 page). Applications that are submitted without a cover letter will not be reviewed.
All candidates are asked to complete an anonymous diversity monitoring form when they apply.
The closing date for applications is Monday 23 March 2026 at 9am UK Time. Early application encouraged. We may close applications early if suitable candidates are identified.
Applicants are required to disclose if and how they have used AI in their application.
The recruitment process for this position is intended to be as follows:
- Screening interview of 30 mins (tentatively 7 & 8 April)
- A skills-based test (tentatively 10 – 16 April)
- Final interview of 1 hour(tentatively 29 & 30 April)
This recruitment process will take place online via video. The entire process is likely to take 8 weeks to complete from the closing date of this advert. Due to the volume of interest, we are unable to provide all applicants with individual feedback.
The client requests no contact from agencies or media sales.
Vice-Chancellor’s Office
Development, Alumni and Campaigns Office
Prospect Research Officer
Ref: SC4931
Starting salary from £31,236 per annum, dependent on skills and experience, with an annual increment up to £37,694 per annum.
UEA is advancing its ambitious £100 million Dare to Do Different Campaign, with Prospect Research playing a central role. We are seeking someone who can help drive transformational change.
In this role, you will work closely with our fundraising team to identify, research, and engage high‑quality prospects, helping to build a strong pipeline of major donor opportunities while upholding the highest ethical standards. Your insights will inform strategic fundraising aligned with the University’s key priorities.
The ideal candidate will be educated to at least A level (or equivalent qualification) or equivalent experience and have a good understanding of fundraising, along with strong research, organisational, and interpersonal skills.
You will join a collaborative, supportive team that takes pride in achieving excellent results. This is a valuable opportunity to make a lasting impact helping us meet campaign goals and shape UEA’s future.
This full-time post is available on an indefinite basis.
UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.
Further information on our great benefits package, including 39 days annual leave inclusive of Bank Holidays and additional University Customary days, can be found on our benefits page.
Closing date: 16 March 2026
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
At UEA we’ve got the vision, the drive and some of the best, most innovative minds ready to solve the planet’s most pressing challenges.



The client requests no contact from agencies or media sales.
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence.
We are looking for a skilled, values driven IDVA who is committed to challenging inequality, reducing harm, and improving safety for adults and children affected by domestic abuse. You will bring relevant professional experience, strong skills in assessment, engagement, safety planning and communication, and the ability to work safely in complex and high risk situations. We are seeking people who can hold clear boundaries and accountability while offering empathy, curiosity and respect. You will work in a trauma informed, survivor centred and strengths based way, recognising each survivor as the expert in their own life. You will understand how gendered power, oppression and structural barriers shape survivors’ experiences, and you will be confident applying these principles in your practice.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 23 March 2026
Interview Date: 31 March 2026
The client requests no contact from agencies or media sales.
Are you passionate about working 1-to-1 with young prison-leavers from a variety of backgrounds; many of whom are from marginalised communities, to help them lead more stable, rewarding lives?
As a Switchback Mentor, you will play a vital role in transforming the lives of young prison-leavers, helping them break free from the justice system and build stable, rewarding futures. You will be responsible for building your own caseload by engaging directly with young men in prison and providing intensive support after their release. In addition to working with those you meet in prison; you will also support Trainees referred to the programme after they have already been released.
Once on the programme, you will maintain regular contact with Trainees, meeting face-to-face at least once a week to help them navigate the challenges of being recently released from prison and work towards their goals. Most importantly, you will do this in a way that reflects Switchback’s core values: putting Trainees at the heart of everything we do, setting high expectations, and building authentic, supportive relationships that enable lasting change.
It is essential that Mentors can confidently and professionally engage with all Trainees who meet the eligibility criteria for the Switchback programme, providing them with the support and guidance needed to move forward positively.
What you’ll get when you work for us:
Switchback takes the development of Mentors very seriously. Switchback Mentors are the drivers of our impact, and we will help to build your expertise as a practitioner through our in-house training in our unique change model. This is complemented by a comprehensive training and supervision package including: regular psychologically informed 1:1 clinical supervision and group reflective practice sessions and an annual, individualised training budget. You will also join a structured progression pathway which can provide opportunities to further develop management skills and technical expertise, informed by your own learning goals.
Switchback understands the challenges and complexities faced by the young people we work with. To ensure Mentors can provide the highest level of support, we intentionally keep caseloads low. This allows Mentors to dedicate the time and resources needed to build strong, meaningful relationships and offer Trainees the intensive, tailored support they need to make lasting change.
We support young men to find a way out of the justice system and build a stable, rewarding life they can be proud of.


The client requests no contact from agencies or media sales.
Domestic Abuse Practitioner- Accommodation
JOB TITLE: Domestic Abuse Parenting Support and Group Facilitator
SALARY: £ 28-30K
RESPONSIBLE TO: Accommodation Manager
HOURS: 37.5 flexible working between hours of 8am – 6pm
Monday to Friday
Annual Leave: 30 days pro-rata + Bank Holidays
Pension: 6% employer’s contribution
Health Benefits: Health Care Cash Plan
Employment Mental Wellbeing Scheme
Flexible working hours according to the needs of the project. Evening and weekend work as required. Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation and with the prior agreement of the CEO.
The post is based within Pennine Domestic Abuse Partnership (Pdap)
N.B. The organisation refers to the Pennine Domestic Abuse Partnership.
Overall Objectives
To support women who have been subjected to domestic abuse, ‘so called’ honor-based abuse and or forced marriage to navigate the barriers faced in their journey to recovery.
To provide holistic and trauma-informed support to women residing across Pdap’s refuge services who have experienced domestic abuse. The post will have a strong emphasis on supporting empowerment through one to one and group-based activities. This role will deliver targeted interventions, facilitate group activities that promote confidence and self-efficacy, and provide flexible, ad hoc support to a small caseload of women.
The successful applicant will embody the Pdap values and keep the client at the heart of everything they do.
Particular Tasks of the Postholder
The postholder will provide client-centred support and advocate for victims of domestic abuse by;
1. Providing bespoke 1 to 1 support sessions:
• Provide one-to-one support tailored to the needs of women affected by domestic abuse.
• Help women rebuild post-abuse.
• Complete support plans with women to ascertain their needs and work with them to achieve their goals
• To support women to access housing and other key services
• To ensure women have the means to live independently including support to access finance and education
2. Facilitating Group Activities
• Alongside the wider DAP team to design and facilitate a regular programme of group activities aimed at building confidence, skills, and emotional wellbeing.
• Promote peer support, personal development, and recovery through workshops on topics such as self-esteem, healthy relationships, assertiveness, and life skills.
• Encourage participation and co-production by involving women in planning and leading group sessions where appropriate.
3. Individual Support
• Hold a small, manageable caseload and provide responsive, ad hoc support as needed.
• Conduct holistic, trauma-informed assessments, support plans and safety planning.
• Empower women to make informed choices and access relevant services (e.g. legal, housing, benefits, health).
• Advocate on behalf of residents where necessary to ensure their rights and needs are met.
4. Partnership and Safeguarding
• Work closely with external agencies (e.g. social services, schools, health professionals) to ensure coordinated support.
• Proactively contribute to multi-agency safeguarding and risk management procedures.
• Maintain accurate records and case notes in line with organisational policies and confidentiality standards
• To adhere to defined service standards and accreditation frameworks and remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice
Organisational Development
· To ensure the views of clients and stakeholders are embedded into the work of PDAP and to take full account of these in the development of services
· To participate in, and support organisational policy development and implementation
· To embrace Pdap’s approach to continuous improvement
Internal and External Liaison and Engagement
· To promote Pdap ethos and values across the organisation
· To liaise with other agencies on behalf of clients, the organisation and volunteers
and represent the wider complexities of those experiencing domestic abuse
· To represent Pdap operationally where required.
· To develop and maintain good positive working relationships with relevant agencies and professionals
· To attend and participate positively in relevant meetings, training, supervision and annual appraisals.
Other
· To work as part of a team to ensure the health and safety elements of the accommodation are undertaken
· To undertake other related duties required by your manager, the Senior Leadership Team and Board of Trustees
· To keep up-to-date with national and local government decisions, policy and agendas pertinent to domestic abuse and Pdap, implement this learning to develop services and enhance the work Pdap carry out, also disseminate learning, knowledge and awareness to colleagues
· To undertake all other reasonable tasks requested by the senior leadership team
· To take part in Pdap out of hours on-call rota
It is essential to the development of Pdap service delivery that the post holder is able to respond flexibly to changes in the requirements of this post. This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time
Person Specification Knowledge
You will be required to:
Essential:
• Minimum 2 years experience of working with vulnerable adults or children.
• To have demonstrable safeguarding experience and be willing to undertake an enhanced DBS.
• Knowledge of the impact of domestic abuse women
• Minimum Level 3 qualification or substantial relevant experience in a related field with additional proof of continuing professional development
• Strong interpersonal skills and the ability to build trust and rapport quickly.
• Ability to work independently and as part of a team.
• Understanding of safeguarding and child protection procedures.
• Strong organisational, report writing and communication skills, both written and in person
• Knowledge and experience of working with women and children from different backgrounds and a commitment to equitable practice.
• Experience working in partnership with key organisations relating to safeguarding and multi-agency working
Desirable:
• Relevant qualification (e.g. social work, psychology, health and social care, IDVA training).
• Experience delivering group work or educational sessions.
• Can speak one or more of the community languages within Kirklees
• Experience working with children or families in a domestic abuse setting or within the community
• Knowledge of trauma-informed approaches and strength-based models.
• Knowledge of case management systems
Additional Information:
• An enhanced DBS check will be required for this role.
• A full clean driving license is required for this role
• Occasional evening or weekend work may be required.
• Ongoing training and professional development will be provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We’re looking for a strategic and dynamic marketing leader who is an expert at inspiring support and significantly growing income through Individual Giving or Direct Marketing programmes. The Head of Supporter Experience and Marketing is an exciting new role at Mary’s Meals UK, driving income and deep support for our school meals programmes through the development of warm supporter communications and excellent supporter care.
The role will lead a newly formed team, therefore the successful candidate must have a brilliant track record of managing, inspiring and empowering teams to build a strong culture and create momentum against key objectives. You are someone who cares deeply about the people you lead and believe that how things are done is just as important as the end results.
The core focus is to lead the creation of holistic and dynamic supporter journeys, in collaboration with Growth and Partnership and Creative Communications colleagues, that deepen the connection with our supporters, reinforces the impact of their support, and builds lifelong support.
In the marketing space, you’ll oversee the strategic direction and impact of our email and direct mail communications, with a focus on generating income, strong ROI and engagement. The Head also leads the Supporter Experience (supporter care) team who enhance supporter retention and satisfaction by ensuring supporters can easily contact Mary’s Meals, receive a warm and personal experience that aligns with the Mary’s Meals values, and process and acknowledge donations effectively.
We’re looking for an energetic leader who thrives on working in a fast-paced environment, juggling multiple priorities while always keeping an eye out for incredible opportunities to grow supporter income and engagement.
Innovative, agile and entrepreneurial – you’ll ensure that growing Mary’s Meals’ mission with urgency and passion, remain central to all Supporter Experience and Marketing work, while remaining true to our values and mission.
Please follow instructions on the Charity Job website and you will be redirected to our website.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Wednesday, 18 March 2026.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.