Office and hr manager jobs

Are you a highly organised project leader with a track record of developing rigorous and impactful processes? Do you want to lead the delivery of the nationally-recognised accreditation transforming mental health in higher education? This could be the role for you.

We’re looking for a methodical and strategic Programme Manager (Award) to manage the end-to-end delivery of University Mental Health Charter (UMHC) Award and act as key spokesperson for the programme. 

You’ll play a vital role in ensuring that the Award upholds its standards and values, and continues to develop and scale, supporting positive change for staff and students at universities across the UK.

About the role

• Lead the delivery of the nationally-recognised accreditation for mental health in higher education: the University Mental Health Charter Award.
• The UMHC Award recognises universities that promote the mental health and wellbeing of their university communities and supports them to continually improve. 
• You will own the end-to-end management of a complex, high-profile and impactful programme, balancing administrative excellence and strategic development.

Key responsibilities

• Drive the Award lifecycle, from onboarding universities, coordinating our network of assessors and managing the Award panel.
• Scale and continually improve the Award process, ensuring it remains rigorous, impactful and values-led.
• Act as key spokesperson and point of contact for universities and other stakeholders.
• Responsible for budget, risk and line management. 

What we’re looking for

• Proven track record of managing complex projects.
• Experience developing, maintaining and improving robust systems and processes.
• A rigorous approach to accuracy and quality control.
• Comfortable holding difficult conversations with stakeholders at all levels.
• A commitment to co-production, equality, anti-racism and an interest in mental health.

Find out more about the essential criteria for this role by downloading our Recruitment Pack from the documents section.

What you will gain

• The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.
• Experience in a varied role with opportunities to learn and develop.
• A supportive and collaborative workplace culture that values wellbeing.
• Flexibility in how and where you work. 

How to apply
If this sounds like a good fit, we’d love to hear from you!

1. Click “Redirect to recruiter”, then scroll to the 'Vacancies and volunteering' section of our 'Join our team' page to access the job listing.
2. Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications. 
3. Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all. 
   1. Please refrain from including any identifying details in your application answers.
4. Upload your completed application form as a word document. 
   1. Please note that once you start your application on our portal, you will have 24 hours to upload your completed form. Before clicking 'Apply' and beginning the application process, make sure your form is fully completed and ready to upload.
5. Complete the Equality Monitoring Form.

Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.

A fantastic opportunity for a senior finance professional who wants to work in a charity where the employees are as important as delivering the mission. This role might appeal to an established accountant or auditor who would like to learn more about managing operations such as IT, human resources, charity governance and transformation management. There is scope for this role to grow with you over the next few years.

In 2026, we will be introducing a new version of our CRM system and we’d like to migrate from Sage Line 50 to Xero. We’re looking for someone who’s enthusiastic about embracing and managing changes to our systems.

You’ll bring energy and enthusiasm to the team, ensuring financial functions are carried out efficiently, effectively, accurately and in a timely way. You will be supported by a knowledgeable and experienced team. You'll focus on managing and improving financial processes, ensuring that the Leadership Group have up-to-date and accurate records for reporting to the Board, preparing the accounts for audit each year and improving processes.

Paper & Cup is recruiting a Charity Shop Manager to run our day-to-day retail operation within our social enterprise space.
Paper & Cup is part of Spitalfields Crypt Trust (SCT), supporting people in recovery from addiction and homelessness through training and work experience.

This is a full-time position (35 hours per week, including weekend work / bank holidays) with a starting salary of £27,000 per year.

A bit about you
You’re friendly, hands-on and well organised, with strong customer service instincts and an eye for clothing, fashion and presentation. You’re confident leading a small team of staff and volunteers, setting clear standards, and keeping things running smoothly from rotas and stock to merchandising, quality, hygiene and health & safety.

You’ll also be comfortable supporting trainee placements for people in recovery, working alongside SCT colleagues to help create a positive, professional learning environment with appropriate boundaries.

Please see the full Job Description attached.

How to apply

To apply, please send your CV and a cover letter explaining how and why you’re a good match for the role.

We are looking for an enthusiastic Finance Manager, who will be responsible for all aspects of financial management and HR administration. You will be well organised, able to work on you own initiative and be experieced in writing clear and engaging reports tailored to a non-financial audience. 

The main responsibilities of the role are:

• Provide strategic financial leadership, including long range planning, budgeting and forecasts.
• Support Board and Committees (Investment, Finance and Grants), preparing and presenting papers and managing grant-giving process. 
• Lead the annual audit.
• Undertake day-to-day book-keeping.
• Oversee HR operations including payroll and pension administration.
• Ensure compliance with employment law and maintain HR policies.
• Review and manage insurance policies. 

You will be a qualified accountant (ACCA, ACA, CIMA, CPFA) with at least three years’ experience, ideally with charity experience.  You will also have experience of HR policies and management.

We are a small organisation, so a supportive 'hands-on' approval is essential, as are diplomacy and confidentiality.

CLC is a membership organisation for Lutheran Churches in the UK, and our office is close to Waterloo station. We undertake a range of activities including student chaplaincy, grant giving and outreach and we have recently acquired a church building for services and events. CLC is a Christian organisation, so whilst we would prefer you to be a Christian, it is not essential as long as you are willing to work in accordance with our ethos and values.

This ia a busy and varied role for a dynamic and adaptable individual who is committed and passionate about the natural environment and local community.

Responsibilities

General management

· Ensure the Reserve Centre is managed appropriately to achieve exceptional standards, demonstrating best practice to maximise conservation benefits, in line with work taking place on the reserve. 

· Lead the management of internal and external relationships of the Trust effectively, including Volunteers, NRW, G24, Land Agent and Solicitors.

· Ensure all aspects of the Centre and Reserve are managed within the agreed service levels and both internal and external measures.

· Ensure contracts are managed in a timely manner including utilities and insurance, with the Contract Clerk, providing the Trust with cost effective and suitable solutions.

· Demonstrate professional acumen, together with the motivation, creativity, initiative, and leadership skills to support the conservation team and overall strategy of the Trust.

· Coordinate the management of day-to-day operations in accordance with the agreed management plans, providing regular updates and reports to the Trustees.

· Undertake public engagement activities to build on the support of visitors and local communities.

· Make informed and balanced decisions, whilst taking a proactive approach to problem solving and seeing tasks and challenges through to successful completion.

· Promote the use of the Centre and the Reserve to local residents and communities.

Staff management

· Lead the Reserve management team, providing leadership, management and support to colleagues as required. Currently 3 members of staff and volunteers

· Carry out regular 121’s and performance reviews with all staff providing feedback on performance and implement HR processes as and when required.

· Set annual objectives for staff, and monitor performance against objectives.

· Regularly review and update staff policies, ensuring clear communication to all and adherence.

Marketing

· Work with the mangers, staff and Trustees creating effective, inspiring posts on social media, writing articles for our webpages and writing press releases.

· Review opportunities to increase visibility of the work being carried out by the Trust, maximising public awareness of the Reserve.

Risk & Compliance

· Manage the compliance and risk management relating to facilities management for the centre.

· Overall administration of Health and Safety, CDM regulations, Emergency Procedures, Fire and Security procedures and legislation. Ensuring all legislation is adhered to.

· Ensuring the centre meets the cleaning schedule standards.

· Ensure relevant risk assessments are carried out and logged for any event or work carried out in the centre or on the land.

Business Budget management

· Compile the business accounts and reconciliation in preparation for the accountant.

· Day to day management of the income and outgoings of the Trust.

· Provide regular financial updates to the Trustees.

· Ensuring staff adhere to our expenses policy.

Charity Commission

· Ensuring all Accounting and Charity Commission deadlines are met for key updates.

· Work with the Trust Clerk to ensure all meeting minutes are produced and shared in a timely manner, with all actions completed within given deadlines.

· Work with the Trust Clerk to ensure all relevant information is provided to the Charity Commission within the required timeframes.

· Trust policies and procedures are regularly maintained and compliant.

The responsibilities listed should not be taken as a comprehensive list of required duties and other reasonable activities may be required from time to time.

Responsibilities

General management

· Ensure the Reserve Centre is managed appropriately to achieve exceptional standards, demonstrating best practice to maximise conservation benefits, in line with work taking place on the reserve. 

· Lead the management of internal and external relationships of the Trust effectively, including Volunteers, NRW, G24, Land Agent and Solicitors.

· Ensure all aspects of the Centre and Reserve are managed within the agreed service levels and both internal and external measures.

· Ensure contracts are managed in a timely manner including utilities and insurance, with the Contract Clerk, providing the Trust with cost effective and suitable solutions.

· Demonstrate professional acumen, together with the motivation, creativity, initiative, and leadership skills to support the conservation team and overall strategy of the Trust.

· Coordinate the management of day-to-day operations in accordance with the agreed management plans, providing regular updates and reports to the Trustees.

· Undertake public engagement activities to build on the support of visitors and local communities.

· Make informed and balanced decisions, whilst taking a proactive approach to problem solving and seeing tasks and challenges through to successful completion.

· Promote the use of the Centre and the Reserve to local residents and communities.

Staff management

· Lead the Reserve management team, providing leadership, management and support to colleagues as required. Currently 3 members of staff and volunteers

· Carry out regular 121’s and performance reviews with all staff providing feedback on performance and implement HR processes as and when required.

· Set annual objectives for staff, and monitor performance against objectives.

· Regularly review and update staff policies, ensuring clear communication to all and adherence.

Marketing

· Work with the mangers, staff and Trustees creating effective, inspiring posts on social media, writing articles for our webpages and writing press releases.

· Review opportunities to increase visibility of the work being carried out by the Trust, maximising public awareness of the Reserve.

Risk & Compliance

· Manage the compliance and risk management relating to facilities management for the centre.

· Overall administration of Health and Safety, CDM regulations, Emergency Procedures, Fire and Security procedures and legislation. Ensuring all legislation is adhered to.

· Ensuring the centre meets the cleaning schedule standards.

· Ensure relevant risk assessments are carried out and logged for any event or work carried out in the centre or on the land.

Business Budget management

· Compile the business accounts and reconciliation in preparation for the accountant.

· Day to day management of the income and outgoings of the Trust.

· Provide regular financial updates to the Trustees.

· Ensuring staff adhere to our expenses policy.

Charity Commission

· Ensuring all Accounting and Charity Commission deadlines are met for key updates.

· Work with the Trust Clerk to ensure all meeting minutes are produced and shared in a timely manner, with all actions completed within given deadlines.

· Work with the Trust Clerk to ensure all relevant information is provided to the Charity Commission within the required timeframes.

· Trust policies and procedures are regularly maintained and compliant.

The responsibilities listed should not be taken as a comprehensive list of required duties and other reasonable activities may be required from time to time.

At The Maypole Project, every small action contributes to a family’s strength, stability and hope. As our Operations Officer, you’ll be the person who quietly but powerfully keeps that support flowing – ensuring our team can be there for children with complex medical needs and their families when they need us most.

This role sits at the heart of our organisation. You’ll be the steady hand behind the scenes, making sure our office runs smoothly, our staff feel supported, our policies stay sharp, and our environment is safe and welcoming for everyone who walks through the door. You’ll provide support to the CEO and team leads, helping them deliver the very best support to families.

You’ll manage the rhythm of day‑to‑day operations: from coordinating office needs and liaising with IT and telecoms providers, to ensuring the right resources are where they’re needed. Your eye for organisation will help keep our budgets on track, our shared inboxes responsive, and our essential administration running with calm efficiency.

A key part of your work will be within HR support—helping coordinate recruitment, onboarding new colleagues, maintaining records, and making sure staff feel welcomed and prepared from day one. You’ll also play a vital role in keeping our policies current and meaningful, working closely with the CEO to maintain our review cycle and ensure that information is clear and accessible across the organisation.

Health, safety, environment and fire safety (SHEF) responsibilities form another important strand. You’ll take the lead in maintaining compliance across the organisation, ensuring risk assessments are up to date, first aid provision is well‑stocked, and our premises and equipment remain safe, functional and fit for purpose.

This role is ideal for someone who enjoys variety, thrives on organisation, and cares about being part of a charity that puts families front and centre. You’ll collaborate across teams, support events and activities, champion equity and inclusion, and contribute to a culture that values compassion, professionalism and shared purpose.

At The Maypole Project, every role matters—but few touch as many parts of the organisation as this one. If you want to make a meaningful impact every day, not just through what you do but through how you enable others to do their best work, this is a place where you can truly make a difference.

This pivotal role will shape how our 120 colleagues grow, develop and thrive — helping us build a motivated, skilled and kingdom-focused team. As our Learning & Engagement Manager, you'll design and deliver impactful learning programmes, create clear development pathways, champion employee voice, and cultivate a culture of continuous learning across the organisation.  This is a great opportunity to work in a supportive team, bringing your skills and experience to deliver our mission to help Christians be the best stewards of the resources God gives them. 

Learning and development

• Responsible for creating and implementing a programme to identify training and development needs across Stewardship, using assessment and analysis tools.
• Systematically supporting individuals to develop their personal learning plans and help identify learning opportunities to support this.
• Embed competencies and behaviours into job roles to improve recruitment and performance processes.
• Mapping all learning across the organisation to create clear learning pathways and opportunities for progression
• Identify and investigate learning methods, and create recommendations to facilitate training, learning and development for individuals and teams. 
• Work proactively with team leaders to prioritise learning & development, designing and creating training programmes which are team or group specific. 
• Design and implement innovative ways of encouraging informal learning across Stewardship and creating a framework to ensure this becomes a core part of organisational culture.
• Develop and organise ongoing training for line managers to support them to lead effectively and in line with servant leadership behaviours.
• Create high quality and accessible guidance to ensure all colleagues are accessing a full range of benefits and opportunities to learn, grow and develop while at Stewardship.
• Facilitate and deliver training to staff, with support from other PC&P members or LT.  For example, on equality & diversity, or coaching skills etc.
• Monitoring and reporting on learning expenditure, working closely with team leaders to ensure learning targets are being met.

Employee engagement

• Lead on developing our employee listening opportunities:
• Planning, implementation, analysis, presentation and follow up of our regular staff pulse surveys, working with team leaders to implement findings.
• Create a programme of listening at key moments of the employee lifecycle, e.g. returning to work after maternity leave, exit interviews, through probation etc.
• Facilitate and work with other staff to deliver topic-led consultations, gathering insights on specific areas.
• Oversee the exploration and development of an employee forum to strengthen employee voice.  Working to develop terms of reference, organise meetings, and facilitate speakers and feedback.
• Evaluate the impact of activities using a range of evidence and metrics to identify insights, trends and patterns.
• Working with the Head of PC&P to identify, implement and roll out any appropriate software to underpin employment engagement and learning. 

You will have:

• At least three years experience in a learning and development role, preferably at a management level.
• Experience of leading and implementing learning initiatives within organisations and have a passion to support colleagues to embed learning and grow in their role. 
• Good knowledge of learning theories, and experience of applying these within the organisational context.
• Experience of delivering learning initiatives to individuals and groups at all levels of an organisation.
• Experience of establishing a range of employee voice channels, and ability to evaluate findings.
• Excellent communication skills, both verbal and written, able to influence and engage a range of stakeholders.
• Commitment to your own personal development and learning.

Occupational Requirement (OR):  As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

• Active membership of local church congregation.
• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

We are recruiting for a new general manager post.

Our General Manager will be a key member of Different Planet Arts small staff team. Working closely with the Artistic Director and the Board of Trustees as part of the Senior Management Team, you will manage and organise operational support for Different Planet arts programme, ensuring we provide an excellent service to our participants, partners and audiences. This role is suitable for someone building a career in operations.

We are looking for someone who can maintain and provide the right systems and structures to enable others to lead and create our arts projects, and provide ongoing, efficient admin support. You will manage and be responsible for our systems and processes for financial administration, fundraising, governance procedures and processes, monitoring and keeping the Different Planet Arts office running day-to-day as an administrative hub. You will work closely with our treasurer (who is responsible for creating quarterly Management Accounts.) 

This is an ideal role for someone with strong administrative or company management experience who wants to help shape the culture and infrastructure of our much loved award winning inclusive theatre company. 

At Flame we are excited to see how God brings transformation through our work to those who have suffered war, terror or oppression. If you would like to be part of bringing God's healing and freedom we'd love to hear from you! 

This is an interesting and varied role offering scope for creativity. It is suited to someone who can effectively deliver projects, handle finances confidently, and excels at developing processes. Working closely with the Missions Director and other staff to provide technical and administrative support to the vision and mission of Flame.

Are you a highly organized and flexible individual capable of contributing across multiple operational areas? Namely HR, IT, Finance, Compliance, and Communications. The role demands excellent IT and communication skills, both written and oral. A strong eye for detail is essential for policy management and compliance, ensuring the charity remains legally compliant and delivers its missions safely and efficiently.

We're looking for someone who is confident, shows initiative and is creative in their delivery of the work.  Someone who can take on the responsibilities and run with them under limited supervision. 

We are a flexible employer and you will be joining a small supportive team.

People Systems and Reporting Specialist

The purpose of the People Team in delivering the organisations goals is to empower our colleagues to thrive by shaping exceptional experiences and culture that unlocks their potential — so ARUK can realise it's vision of a world free from the fear, harm and heartbreak of dementia.

To be able to deliver this the People Function is going through an exciting transformation and one of the key enablers of this is automation and data analytics. This role will support the People Services team in setting up our lifecycle and operational processes by ensuring data accuracy and reliable system performance. Our aim is to make our processes as smooth and automated as possible and ensure that we are optimising the functionality of our existing systems and driving continuous improvement through automation.

The role will also be key in setting up more streamlined and automated reporting of people metrics and KPI’s to ensure that the team and leaders have the insight at the right time to enable decisions. In doing so the role will work closely with the People Experience Partner to ensure that we are combining all data sources to present a holistic view of our workforce.

The post holder is part of a small team at ARUK and from time to time may need to support other colleagues to ensure smooth critical service delivery to the organisation.

This is a 12-month FTC

Key Responsibilities:

• Assess and improve functionality in the HR system (Cascade) to ensure that all functionality around data capture, formulas, workflows and reporting for lifecycle events and payroll are being maximised and improve where there is opportunity.

• Work closely with the People Services Manager, Cascade team and payroll processing service to maximise payroll automation

• Configure and develop the HR systems in place to meet evolving business requirements and improve user experience.

• Ensure that all data recorded in the system is accurate and conduct regular audits.

• Review, reduce and automate all manual people processes and forms, either using Cascade, Power Apps or MS Forms in line with the ARUK technology landscape

• Develop Power BI dashboard for People metrics and KPI’s

• Work closely with the People Experience Partner to create regular people insight reporting

• Maintain core people metrics and ensure they are accessible for reporting and analysis.

• Work collaboratively with the Finance Team and deliver prompt and accurate headcount reporting for use in the monthly KPIs.

• Deliver timely insights to support workforce planning, organisational design, compensation strategies, and resource utilisation.

• Design dashboards and visualisations to communicate trends and support People & Culture initiatives.

• Improve analytical capabilities within the broader team by sharing skills through the provision of guidance and training as needed.

Knowledge, skills and experience needed:

· Extensive experience in HR system optimisation (Cascade used by People Team), with proven ability to configure, customise and integrate HRIS systems to meet evolving organisational needs.

· Advanced data analysis and reporting expertise, including the ability to manipulate large, complex datasets, apply data validation techniques, and deliver actionable insights through dashboards and visualisations.

· Demonstrated success in process automation and workflow optimisation, reducing manual effort and improving data accuracy across the employee lifecycle.

· Knowledge of GDPR and data governance principles as applicable with sensitive data.

· Proficiency in HR data tools and technologies, including advanced Excel (pivot tables, macros), SQL for data extraction, and experience with BI tools for predictive analytics.

· Evidence of a continuous improvement mindset, demonstrated through successful projects that have improved system functionality, reporting capability, and user experience.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 8th March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

If you love spreadsheets and stories, this could be your perfect mix. As Finance Manager at Thrive, you’ll help us make smart, sustainable choices that grow our impact and strengthen our future. Working hand-in-hand with our leadership team, you’ll lead a small finance team that keeps our charity ticking – from big-picture strategy to the tiny details that matter.

We’re looking for a Finance Manager with strong experience in financial management, analysis, and reporting to ensure our day-to-day finances and budgets run smoothly while supporting effective long-term decision-making. You’ll bring insight, structure, and clarity, turning data into decisions that make every penny count for the communities we serve.

In this role, you’ll ensure accurate and timely monitoring across Thrive and its associated ventures, offering technical support to the finance team and working closely with the Chief Executive. Reporting to the Head of Operations & HR, you’ll help shape system updates, provide advice to the Senior Leadership Team, and support the Treasurer and Finance Sub-Committee of the Board of Trustees.

Please read the attached job description for more information on what you'll be doing.

Are you looking to take the next step in your HR career? Do you want hands-on experience in employee relations and the opportunity to grow within a supportive, highly skilled HR team? If so, this could be the perfect role for you.

Employee Relations Assistant
Reference: FEB20264403
Location: This role can be worked primarily from home, Flexible in UK
Contract: Fixed until 31st December 2027
Hours: Full Time, 37.5 hours per week
Salary: £30,075.00 - £32,108.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

The Employee Relations Team is a vital part of our HR department, supporting managers across the organisation with matters including conduct, capability, absence, redundancy and a wide range of other employee relations topics. We are now looking for an Employee Relations Assistant to support our Advisers while also developing your own skills and responsibilities.

This is an ideal role for someone currently working in HR administration or HR support, who is working towards (or already has) a professional HR qualification-ideally CIPD Level 5-and is keen to gain deeper ER experience.

What you’ll be doing

In this position you will work closely with our experienced team of eight Employee Relations Advisers. You’ll gain exposure to a wide range of ER activities, take part in case discussions, and gradually take ownership of less complex matters.

Your responsibilities will include:

Employee Relations Support

• Acting as the first point of contact for employee relations, policy and contractual queries.
• Supporting and coaching managers through first stage queries and HR processes.
• Attending ER meetings alongside advisers and contributing to case discussions.
• Applying HR policies and procedures with accuracy and confidence.

HR Operations

• Assisting advisers with case preparation and documentation.
• Maintaining and updating employee records.
• Providing advice on terms and conditions of employment.

Project Work

• Contributing to HR and operational projects as required, including policy development and process improvement.

What you’ll bring

We’re looking for someone who is eager to learn, confident in supporting others, and keen to build a solid foundation in employee relations.

Essential skills & experience:

• Experience in an HR Administrator, HR Assistant or HR Coordinator role.
• Confidence in advising managers on HR procedures and basic ER issues.
• Strong organisation and attention to detail.
• Excellent interpersonal and communication skills.
• Competent user of MS Office and HR systems.
• CIPD Level 3 (or equivalent) and ideally working towards Level 5.
• A basic understanding of employment law principles and developments.

What we offer

• Clear progression pathways and ongoing professional development.
• Regular check-ins, shadowing opportunities and hands-on ER learning.
• Exposure to a wide range of HR activities, projects and policy work.
• A collaborative, supportive HR team where your growth is a priority

Additional Information:

This is a Contract until 31/12/27, Full Time role for 37.5 hours per week.

Closing date: 23:59, Tuesday, 31st March 2026
We are looking to conduct interviews for this position as soon as we see good applications, so please don't delay.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.

Contact us to discuss any additional support you may need to complete your application.

No agencies please.

The Booker Prizes have a unique place in the literary sphere, enjoying an enviable reputation as a cultural institution that is highly respected, much loved and hotly debated throughout the world. Over the past 50 years, more than 600 extraordinary books have been brought to the attention of the public, influencing reading tastes and transforming culture in Britain and beyond, along with the careers of hundreds of writers from around the globe. 

The Booker Prize Foundation is a registered charity, established in 2002, which is responsible for awarding the Booker Prize and the International Booker Prize. It exists to inspire more people to read – and write – the world’s best fiction. In adding a year-round, far-reaching digital portfolio, the Booker Prizes are now the globally recognised home of great writing. 

Other aspects of the Foundation’s work include the funding of Braille and audio editions of Booker Prizes books through the RNIB, Books Unlocked, a long-standing reading initiative in prisons, and the UEA Booker Prize Foundation Scholarship, awarded annually to a candidate for the Creative Writing MA at the University of East Anglia. Many past scholars have since met with acclaim as published authors. 

We welcome and encourage applications from candidates who are under-represented in the creative industries.

The role

Working to the COO, the Finance & CRM Manager is responsible for managing the day-to-day finance function and overseeing the operation, data quality, and user support of the organisation’s new CRM system. The role encompasses financial processes, CRM data and reporting, governance, and wider organisational activity.

Key Responsibilities

Financial Administration

• Manage finance operations: ledgers, payment runs, reconciliations, VAT and Gift Aid where applicable.

• Work with the external payroll bureau to prepare monthly payroll.

• Liaise with HSBC regarding direct debit set-up and management.

• Run and validate financial reports and prepare monthly management accounts.

• Provide support in updating Companies House and Charity Commission records.

• Liaise with Somerset House regarding office administration.

• Support the external audit with reports, schedules and response to queries

CRM and Systems Management & User Support

• Manage daily CRM operations and provide support for reporting on contacts, organisations, events, fundraising, and prize submissions.

• Carry out system admin including user access, fields, workflows, and reports.

• Perform regular data quality checks and cleansing.

• Act as first-line CRM support for staff including onboarding new users.

• Manage access permissions.

• Liaise with CRM supplier, logging and tracking support tickets.

• Communicate system updates internally

• Support CRM-related compliance and data protection.

• Create simple CRM process documentation.

• Support CRM use for planning and delivering events.

• Oversee CRM workflows for prize submissions including tracking and outcomes.

• Ensure secure and GDPR compliant event and submission data.

• Maintain Breathe HR including onboarding and staff record updates.

• Liaise with external IT support to resolve basic queries.

Person Specification

Essential

• Part qualified accountant or qualified by experience.

• Understanding of administrative and finance processes.

• Experience using a CRM system.

• Strong data management skills and attention to detail.

• Ability to manage external supplier relationships.

Desirable

• Experience in the charity sector.

• Experience with IT or HR systems such as Breathe HR.

• Experience providing user support and administering a CRM.

• Knowledge of data protection and GDPR.

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time Director of People to help provide strategic people leadership to our growing team of staff and volunteers.

In this pivotal leadership role, you will shape and deliver our People and Culture strategy, ensuring an inclusive, values‑driven and high‑performing environment for our people. You will lead organisation‑wide strategic workforce planning, oversee the full employee lifecycle, and champion initiatives that strengthen engagement, wellbeing and belonging. As a core member of the Senior Leadership Team, you will advise on all workforce matters, drive leadership development, and support our managers to build capability and confidence. You will ensure our HR, volunteering and people operations run smoothly and efficiently, modernising processes and maintaining compliance with employment law, safeguarding requirements and best practice. You will also provide strategic oversight of EDIB work, reward and recognition frameworks, and organisational risk, while leading a dedicated team covering HR, learning and development, and volunteering.

The role requires excellent communication and organisational skills, strong knowledge of employment law, the ability to coach and influence senior leaders, and the capacity to work autonomously while managing multiple priorities effectively. You must be IT literate, with a good working knowledge of the commonly used Microsoft business tools, and be able to work independently. The role calls for a hands-on, collaborative, people‑centred leader with strong emotional intelligence, an inclusive and values‑driven mindset, and the ability to think strategically while remaining performance‑focused and learner‑centred.

We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but may require occasional travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

Interviews, which will be held online, will take place on 31st March and 1st April 2026