Operation assistant jobs in London

Are you passionate about customer service and experience?

Can you provide the ‘wow factor’ that makes supporters feel valued, inspired and heard?

Are you looking for a flexible role?

We’re looking for a highly organised, proactive and enthusiastic Supporter Care Assistant with a passion for people, nature and planet. If that sounds like you, we’d love to hear from you.

The charity

Population Matters is a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision reality as quickly as possible.

 

The role

As Supporter Care Assistant, you will play a key role in delivering an outstanding experience for Population Matters’ supporters, ensuring that every interaction is timely, professional and engaging. You will help create positive and meaningful relationships that inspire supporters, increase satisfaction and deepen engagement, ultimately strengthening long-term support for our mission.

Acting as a first point of contact for supporters, you will:

• provide a high standard of customer service across a range of channels
• respond to enquiries, feedback and complaints with empathy and efficiency
• commit to delivering a consistently excellent experience
• seek opportunities to provide the ‘wow factor’ that makes supporters feel valued and appreciated
• help to build trust and donor retention.

Alongside supporter stewardship, you will be responsible for accurately processing donations, maintaining high-quality supporter records and providing effective administrative support to the Fundraising Team. With scrupulous attention to detail, strong organisational skills and a supporter-centric approach, you will contribute to the smooth running of fundraising operations and to the growth and retention of our supporter community.

The application process

Please submit your CV (no more than two pages). As part of the application, you will also be asked to answer some screening questions. A cover letter is not required. 

 Closing date: Friday 10 July by 8am

Role: Executive Assistant

Contract: Permanent, Full Time

Location: Hybrid working. Cornwall or London office three days per week, home working two days per week.

Job Purpose

The Executive Assistant will provide administrative and internal and external stakeholder management support to the Executive Director.  The role will also provide some support to the Director of Finance and Administration, and the wider team.

Eligible candidates should be extremely organised, have excellent communication and the confidence to independently manage a wide variety of tasks and stakeholders.  They must have relevant experience in supporting executive roles and be enthusiastic and proactive in completing a wide variety of vital tasks independently.

The position will be hybrid, with 3 days per week (Tues-Thurs) based in Oceana’s UK offices in Newquay, Cornwall or Paddington, London.  Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, DC.

About Oceana UK

Oceana UK is focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments. We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and directly influencing policymakers and politicians.

We are now at a pivotal moment of growth, impact, and development. We have delivered meaningful progress in our first full three years of operations, helping secure major victories to protect and restore UK seas, including protecting huge areas of our seas from industrial fishing and stopping new offshore oil and gas expansion. Working closely with our international team, we are now evolving our organisation and campaigns to deliver even greater impact in the next 3-5 years, underpinned by strengthened funder relationships.

Our small, experienced, and highly motivated team are based in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance. We’re proud of the team we’re creating here in the UK, and we’d love for you to join us.

Responsibilities

• Support the ED to align time, attention and decision-making with organisational priorities, ensuring focus on high-impact work.
•  Provide diary support to the Executive Director, including coordination of meetings, focus-time, effective travel planning, and other cross-team calendar management.
• Provide inbox management support to the Executive Director, assisting with task and diary prioritisation.
• Provide administrative support to the Executive Director, including travel bookings, expense reporting, and credit card statement reconciliations.
• Act as the first point of contact for the organization, including monitoring and responding to email inbox.
• Provide a liaison point between the ED and senior leaders, staff, and external stakeholders, ensuring timely follow-up, actions, and clear communication.
• Proatively coordinate and manage correspondence, briefings, meeting memos, departmental reports, and presentations on behalf of the Executive Director, ensuring timeliness, accuracy, and alignment with the ED’s voice.
• Attend meetings to capture notes and follow up actions, ensuring these are circulated and completed.
• Use a high degree of tact, judgment, and strong interpersonal skills to address timely correspondence, minimizing handling by the Executive Director.
• Manage occasional internal and external events (in-person and virtual), including planning and managing vendors, venues, online platforms, guestlists and invites, run of shows.
• Organise and manage external, departmental and international meetings, including scheduling, drafting agendas, taking notes, reviewing action items, and maintaining relevant documents.
• Follow up on assignments given by the Executive Director to direct reports and provide the Executive Director with periodic updates.
• Support the coordination of campaign and fundraising tasks including mailouts, guestlists, reports, updates, as required.
• Arrange couriers, order office supplies, and support the Director of Finance and Administration with other office administration as required.
• Support effective functioning of the UK leadership team, by scheduling meetings, preparing agendas, and assisting with leadership travel bookings.
• Support Director of Finance and Administration with co-ordination of occasional full team events, and manage team travel bookings for international meetings.
• Assist the Director of Finance and Administration with other general financial, office and HR administration tasks.
• Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders.
• Other responsibilities as appropriate and necessary to achieve organisational objectives.

Requirements

• At least 5 years of professional experience in executive assistant roles (essential), ideally with some experience and understanding of an NGO or Not For Profit working environment.
• Alongside required professional experience, proven relevant training courses and certifications will be advantageous, e.g.  IEAA, Prince 2 or equivalent.
• Excellent computer skills, including confident proficiency in Microsoft Office Suite, especially Word, Outlook, Powerpoint and Excel.
• Demonstrable experience in project delivery and project management methods.
• Some previous experience of events planning and management is preferred.
• Ability to represent Oceana UK in a professional, diplomatic, and responsive manner.
• Excellent written and verbal communication with wide ranging internal and external stakeholders, and ability to communicate on behalf of executive leadership with clarity and credibility.
• Must be friendly and enthusiastic team member, confident and motivated to build strong relationships across the team.
• Strong interpersonal skills and emotional intelligence, with the ability to build and maintain positive relationships with all internal and external stakeholders.
• Excellent judgement, discretion and integrity in handling sensitive and confidential matters.
• Ability to navigate complexity, with strong problem identification and resolution skills, and ability to design and implement insightful process improvements.
• Ability to plan and handle many tasks independently and simultaneously, with speed, accuracy, courtesy and initiative.
• Flexibility to adjust to shifting priorities and deadlines. Must be willing to accept varied workload, including travel and some working outside of normal work-week hours.
• Highly reliable and dependable.
• Strong commitment to the organisation’s values and vision.
• Some CRM / Salesforce experience is desirable.

Application Deadline:  19 July 2026           

Interviews: From 30 July 2026

About Us

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year.

We are now looking for an Operations Assistant to join us on a full-time, permanent basis, working 36 hours per week, including at least one weekend day per week at The Regents Park tennis court venues.

The Benefits

· Salary of £27,706 per annum (£14.80/hour) 

· 26 days' annual leave plus public holidays, increasing to 29 days after three years’ service (pro rata)

· Pension scheme (3% employee contribution; up to 10% employer contribution)

· Private medical insurance and healthcare cash plan

· Employee assistance programme and access to mental health first aiders

· Learning and development opportunities

· Cycle to work scheme

This is a fantastic opportunity for a customer-focused individual to join our thriving organisation.

You’ll enjoy a role that puts you right at the heart of vibrant, outdoor venues, building confidence, customer service expertise, and operational skills in a fast-paced, public-facing environment where no two days feel the same.

Just as you support our lovely customers, we will support you with a welcoming team culture, ongoing learning opportunities, and the encouragement to grow your confidence and capabilities in a role where you’re truly valued.

So, if you’re looking for a role where people, place, and purpose come together, apply now and start your journey with The Royal Parks today!

The Role

As our Operations Assistant, you will support a seamless customer journey at The Regents Park Tennis venue, from arrival through to departure.

Acting as a first point of contact, you’ll engage with customers across our facilities, responding to enquiries, encouraging repeat bookings, and escalating complaints when needed, while consistently delivering a high standard of customer service.

You’ll also help maintain safe, well-managed venues by promoting positive customer behaviour, managing expectations around court usage, and supporting the procedures that keep day-to-day operations running smoothly.

Additionally, you will:

· Provide information about the surrounding park environment

· Process bookings for all visitors

· Handle tenders in line with financial policies

· Support the preparation of areas for activities and events

· Attend team briefings

· Follow safeguarding guidelines for children and adults at risk

About You

To be considered as an Operations Assistant, you will need:

· Excellent customer service skills and the ability to manage customers and resources to achieve smooth operations and a great customer experience

· Computer literacy, with the ability to use a variety of systems and MS Outlook, Word and basic Excel

· Excellent communication skills, along with the ability to effectively communicate with a range of audiences

· Organisation skills, with the ability to prioritise tasks simultaneously and perform effectively under pressure

We want to put everyone in the best possible position to succeed so if you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

A growing national charity is looking for a Business Operations Assistant to join them on an immediate temporary basis for an initial three month period, with the potential to extend.

Location: London, near Bank station
Salary: £16.48 per hour
Working pattern: Full time, 35 hours per week
Office attendance: 2 days per week
Start date: ASAP
Closing date: Monday 15th at 9am

This is a varied and hands on role offering exposure across the organisation and the opportunity to work closely with senior stakeholders. You will be part of a warm and supportive team, with a collaborative culture and strong sense of shared purpose. It is not a junior administration role and would suit someone confident working at pace, managing multiple priorities and supporting across business operations.

The role will support the smooth running of the organisation across operations, HR, governance and finance. Day to day duties will include:

• Managing shared inboxes and responding to enquiries via phone and email
• Processing incoming post and supporting office coordination
• Raising purchase orders, processing invoices and supporting expense reconciliation
• Supporting governance processes, including maintaining trustee records and key documentation
• Assisting with HR administration, systems and internal processes
• Coordinating internal activity including scheduling, meetings and events
• Providing high level administrative support to senior stakeholders
• Supporting operational projects such as office improvements and systems updates
• Liaising with internal teams and external suppliers to keep activity on track
• Ensuring all work is delivered accurately and in line with GDPR and confidentiality requirements

You will bring strong administrative or operations experience from a busy environment, with the confidence to manage competing priorities and work at pace.

You will be highly organised, detail focused and proactive in your approach. Experience supporting finance processes such as invoices and purchase orders would be beneficial, alongside strong IT skills and the ability to work with a wide range of stakeholders, including senior leadership.

If you are immediately available and looking for a varied role within a purpose driven organisation, please do get in touch.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.

This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.

Who are we looking for?

We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.

You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.

Person specification

Key requirements include:

• Significant senior-level experience in operations, governance or compliance within a charity or similar environment. 
• Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership. 
• Experience overseeing organisational functions such as HR, IT, data protection or risk. 
• Proven ability to manage multiple priorities and lead cross-organisational work effectively. 
• Strong judgement, integrity and the ability to handle sensitive matters with discretion. 

See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK. 

This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.

Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.

First-stage interview: Thursday 6 August 

Second-stage interview: Thursday 13 August

Location: Hybrid working. Our flexible working policy requires everyone to be in our east London office for 25% of the time as a minimum because building in-person relationships is important to us (for this role we ask that you come to the office every week for the minimum of one day), but you’re welcome to be there more as many staff are.

Salary: £48,524 p.a.

Hours: Permanent, full-time, contract. At NEON, we work a 28 hour week - the equivalent of a 4 day standard work week. This can be done over 4 or 5 days.
Benefits:  a 28-hour week, 7.5% employer matched pension, genuinely flexible working, 20 days holiday per year (25 days pro rated for a 4 day week), plus bank holidays and Christmas break, a progressive Parenting Policy, Sabbatical Policy, and a generous staff development budget

Reporting to: Director of Operations

Application deadline: Sunday 19th July, 11.59pm

Interview dates: First round of interviews (online): Mon 3rd - Weds 5th August 2026, second round of interviews (in person): Thursday 13th August 2026

This role requires that you are resident and have the right to work in the UK

About NEON  

NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?” 
 

Purpose of this role

This role is the main point of contact for staff for all people & operations support. It is crucial in providing the systems and support that NEON staff rely on to do their best work by:

• owning NEON people and operations  policies and ensuring they are understood and applied consistently and equitably across the organisation;

• guiding staff through people processes;

• overseeing the smooth running of operations  systems across the organisation.

What you’ll be doing: 

1. Lead the full lifecycle of NEON staff, including recruitment, contracts, onboarding, ongoing management, and offboarding, while overseeing and supporting the Ops Assistant to run these processes. Lead on reviewing and improving people processes and ensure anti-oppression is embedded within them.

2. Manage HR systems and records, including contracts, payroll inputs, leave, training, appraisals, probations and policy implementation, ensuring processes are accurate, well maintained and completed on time by line managers.

3. Act as first point of contact for HR queries, taking ownership of NEON’s policies, processes, culture and employee relations. Advise staff and line managers on policies, accommodations, and support needs, conduct relevant HR meetings and escalate to the Director of Ops and People when appropriate.

4. Manage monthly payroll, submitting updates to the outsourced provider, checking accuracy of pension and other deductions, implementing pay increases and paperwork, and addressing staff payroll queries or signposting them to financial guidance.

5. Line manage the Operations Assistant to a high standard using the full spectrum of management tools and approaches e.g. mentoring, coaching, challenge and feedback using the feedback guidelines, more formal performance processes. Empowering them to thrive at NEON and perform their role excellently.

6. Oversee day-to-day operational support functions delivered through the Ops Assistant, including IT and systems, GDPR processes, office and facilities coordination, health and safety, staff event logistics and board logistics, ensuring tasks are completed on time and to a high standard, following NEON’s values.

7. Support the Director of Ops and People in developing and updating people policies, procedures, and practices, staying across emerging trends, and embedding a caring, anti-oppressive culture through organisational development projects such as internal comms, team guides, manuals, and frameworks.

8. Maintain core organisational administration, including Companies House filings, insurance renewals, subscriptions, and shared organisational inboxes.

9. Participate or lead on Operations projects as agreed, (e.g. HR systems, data protection, health and safety), with clear scope and prioritisation.

10.  Actively lead on the enhancement of the Ops Peer Support Network’s community of practice as part of implementing the network strategy.

11. Play an active part in the whole NEON team, contributing to organisation-wide plans

Who you are: 

• HR & people ops experience: You’ve worked in HR or people operations before and are confident managing the full employee lifecycle — recruitment, contracts, onboarding, performance, leave, payroll coordination and offboarding. You can hold these processes end-to-end and keep them accurate, consistent and compliant, whilst ensuring they align with the values and ways of working.

• Operational systems & improvements: You’ve held responsibility for systems like HR platforms, shared drives, IT tools or project management software. You’re confident in improving how things work and embedding changes so they actually stick and work for people.

• Strong organisation & reliability: You’re highly organised, detail-focused and someone who gets things done. You can manage multiple recurring processes (like payroll cycles, HR records and compliance tasks) and keep everything on track without things slipping.

• Line management experience: You’re a skilled and confident line manager, and able to support with feedback, development and performance. You know how to balance care with clarity and accountability.

• First point of contact for HR & ops support: You’re comfortable being a go-to person for staff questions on HR, people and operations. Supporting staff and managers with clear, practical guidance and handling sensitive issues with care, confidence and professionalism.

• Working knowledge of compliance areas: Good understanding of core compliance areas such as UK employment practice, data protection and health and safety. You know how to apply these in a proportionate, practical way that fits a small organisation.

• Self-directed and collaborative: You’re able to manage your own workload and priorities, whilst working naturally across teams, actively building relationships, sharing responsibility, and making sure work is joined up rather than siloed. You’re comfortable holding your own while staying deeply connected to the wider organisation and what others need from you.

• Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion

• An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.

We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this. 

So:

1. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.

2. We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave

There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you. 

About CLTR

The Centre for Long-Term Resilience (CLTR) is an independent, non-profit think tank working to transform global resilience to extreme AI and biological risks. We work with governments and institutions, offering evidence-based advice to improve understanding, decision-making and governance on some of the most pressing issues of our time.

The role

We're hiring two Operations Associates — one to sit within our AI Policy Unit, one within our Biosecurity Policy Unit. Embedded in your respective team, you'll provide a flexible mix of operational, administrative and project support that keeps the unit running well and frees up policy staff to focus on their work.

It's a genuinely varied role. Day to day you might be coordinating a grant proposal, managing a Director's diary, tracking a publication pipeline, or improving a process that's been getting in everyone's way. You'll also have regular touchpoints with CLTR's central Operations function and scope to contribute to organisation-wide projects.

This is a hands-on generalist role, well suited to someone who wants to develop their skills in project management and operations within a mission-driven environment.

Responsibilities include:

Operations and administration

• Coordinate team meetings, events and travel logistics
• Manage the unit Director's diary and act as a reliable gatekeeper for their time
• Oversee the team calendar and support planning of unit-level activities
• Coordinate the publication pipeline, including liaising with editors and designers
• Maintain filing systems, knowledge management processes and information security procedures
• Support onboarding of new team members and track unit-level budgets and expenses

Project coordination

• Track progress across multiple concurrent projects and ensure updates are shared in a streamlined way
• Log activity and impact across the unit in collaboration with the Delivery Manager
• Provide flexible support to project activities as needed

Grant writing and fundraising

• Coordinate input to grant proposals from policy staff, in partnership with the Fundraising team
• Contribute directly to grant writing with appropriate support
• Help maintain consistent language and references across funding proposals

About you

Essential:

• Experience in an operations, administrative or project management role
• Strong project coordination skills, able to manage multiple workstreams and meet deadlines
• Genuine interest in administration and operations — particularly in making systems work better for people
• Exceptional attention to detail, for calendars, logistics, written documents and presentations
• Ability to produce clear written content for different audiences, including funding proposals
• High level of discretion and comfort with information security protocols
• Proactive, high-agency approach — you follow through on commitments and don't wait to be told what needs doing
• Strong interpersonal skills and the ability to build relationships across teams and with external partners
• Genuine commitment to CLTR's mission
• Eligible to live and work in the UK (we are unable to sponsor visas for this role)

Desirable:

• Experience in a non-profit, think tank or similarly mission-driven organisation
• Executive assistant experience
• Familiarity with AI safety or biosecurity policy
• Knowledge of project management methodologies such as PRINCE2 or Agile

This role is probably not right for you if you're looking for significant strategic or line management responsibility, or if your goal is to move into policy research. We're looking for someone who is genuinely motivated by operational excellence and wants to build a career in operations and/or project management.

Salary and benefits

c.£55,000 depending on experience. If salary is a barrier to applying, please do get in touch to discuss.

• 30 days annual leave plus public holidays
• £5,000 annual wellbeing budget
• £3,000 learning and development budget plus up to five paid days
• £2,000 onboarding grant
• Pension with up to 7% employer-matched contribution
• Private health insurance and group life insurance
• Generous parental leave
• Paid office lunches twice a week

Application and timeline

Please submit a CV and cover letter by 9am BST on 1 July 2026, using your cover letter to outline how you meet the person specification.

First-round interviews (remote): 15–17 July
Final interviews (in person, London): 23–24 July

CLTR is an equal opportunities employer and welcomes applications from all backgrounds. If you require any adjustments to the recruitment process, please do get in touch and we will do our best to accommodate you.

About the role 

The Administrative Assistant plays a key role in supporting the effective delivery of services,  projects, events and member communications across the organisation. Working closely with the  Head of Services and colleagues across teams, the postholder will provide high-quality  administrative, project and operational support, helping to ensure services run efficiently and  members receive excellent support and communication. 

This is a varied role requiring excellent organisational skills, attention to detail, strong  communication abilities and the capacity to manage multiple priorities. 

Key Responsibilities 

Services Administration 

• Provide administrative support for the planning, delivery and evaluation of webinars and  online events.

• Support the production and distribution of Fragile Links, including content coordination,  proofreading, scheduling and publication processes. 

• Assist the Head of Services with the administration and project management of  conferences, events and service-related projects. 

• Maintain accurate project records, databases and documentation. 

• Updating information on the website when requested 

• Maintaining records and information on research requests 

Project Administration 

• Provide administrative support for partnership projects 

• Maintain accurate participant and project records in line with data protection  requirements. 

• Coordinate member communications relating to projects and programmes.

• Monitor participation, gather feedback and support project reporting. 

Membership and Member Support 

• Support colleagues with membership communications and messaging when required. • Assist with member enquiries and administrative requests. 

• Ensure member records are maintained accurately and confidentially. 

Volunteering and support groups

• Support the Head of Services managing volunteer requests and meetings

• Run induction meetings for new volunteers

• Manage and promote the support group meetings across the platforms

Cross-Team Administration and Support 

• Provide customer service support for the online shop, including responding to customer  enquiries and assisting with product updates. 

• Contribute to organisation-wide projects and initiatives as required. 

• Database administration

• Support fundraising administration tasks 

General Responsibilities 

• Work collaboratively with colleagues across all teams. 

• Maintain accurate records and databases in accordance with organisational policies and  GDPR requirements. 

• Undertake other duties appropriate to the role as reasonably required.

Person Specification 

Essential 

• Experience in an administrative, project support or coordinator role.

• Excellent organisational and time management skills. 

• Strong attention to detail and accuracy. 

• Willingness to speak to people over the phone and respond to enquiries.

• Ability to manage multiple tasks and competing priorities. 

• Strong written and verbal communication skills. 

• Good IT skills, including Microsoft Office and database/CRM systems.

• Experience maintaining records and handling confidential information.

• Ability to work independently and as part of a team. 

• Commitment to providing excellent customer and member service. 

Desirable 

• Experience working within the charity, membership or health sector.

• Knowledge of Donorfy, Wordpress and digital communication platforms.

• Understanding of the needs of people living with long-term health conditions or  disabilities. 

Please note that the successful candidate will be required to undergo a fully enhanced DBS check,  prior to commencing employment with EDS UK. 

Application process 

Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role .

We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences. 

We reserve the right to close this vacancy early if we receive sufficient applications.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Events Assistant
Contract: Permanent
Work Pattern: Full Time, 35 hours per week
Salary: £24,479 per annum
Location: London E8/ Belfast BT15, NI/ Newton Abbot TQ12/ Sheffield S1/ Remote within the UK
NCB promotes a hybrid, flexible way of working with 2 days working in the office if based in London.

The Vacancy

This is an exciting opportunity in NCB’s newly formed Centralised support functions, supporting the Business Support and Events teams and linking with the Project Support team.

Post holders will support the operational delivery of activities across their team, working closely with colleagues in their own and aligned teams to provide consistent support.

Events colleagues support the planning, logistics and delivery of online and in-person events, while Business Support colleagues provide business administration, facilities and organisational support. Post holders will also provide flexible support across the wider organisation to help deliver business objectives as necessary.

The roles require close working with a range of internal and external stakeholders.

A key requirement is the ability to deliver consistent, high-quality work and maintain accurate, timely records.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 8am, Wednesday 15th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Operations Coordinator (maternity leave cover)​

We are recruiting a fixed term Operations Coordinator (maternity leave cover) to join our team. This role will be responsible for coordinating our Finance and HR administration as well as providing Executive Assistant support to the Director.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol,
• have experience of Finance and/or HR coordination, with excellent organisation skills
• have excellent time-management, attention to detail and be a skilled and effective communicator, both in writing and orally, with a range of people and agencies
• be proactive, self-motivated and confident to take initiative
• enjoy working as part of a small and busy team

The Job description, person specification and application form are available below. 

If you have any questions, please contact us using the HR email address in the application form and please share with anybody you think might be interested in joining our brilliant team!

• Closing date: Tuesday 30th June 2026 
• Interviews: Wednesday 22nd July 2026
• Start date: Week beginning 7th September 2026

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Business Support Assistant
Contract: Permanent
Work Pattern: Full Time, 35 hours per week
Salary: £26,936 per annum
Location: London Fields, E8
NCB promotes a hybrid, flexible way of working with 2 days working in the office.

The Vacancy

This is an exciting opportunity in NCB’s newly formed Centralised support functions, supporting the Business Support and Events teams and linking with the Project Support team.

Post holders will support the operational delivery of activities across their team, working closely with colleagues in their own and aligned teams to provide consistent support.

Events colleagues support the planning, logistics and delivery of online and in-person events, while Business Support colleagues provide business administration, facilities and organisational support. Post holders will also provide flexible support across the wider organisation to help deliver business objectives as necessary.

The roles require close working with a range of internal and external stakeholders.

A key requirement is the ability to deliver consistent, high-quality work and maintain accurate, timely records.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 8am, Wednesday 15th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

About Us
The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty) – places where we want nature and people to flourish together. These living, protected landscapes are vital to the UK’s nature recovery, climate resilience, sustainable farming and wellbeing.

We work collaboratively and inclusively to ensure these treasured places are protected, restored, and accessible to all. We are looking for a proficient and motivated individual to help drive it forward.

About the Role

We are seeking a proactive, organised person who demonstrates our values of ambition, collaboration, inclusivity and empowering, in all they do.

The candidate will need to live within convenient travel distance to London or North Wales.

The successful candidate will support the CEO to work effectively by assisting with the administrative aspects of their work; liaising with the Association’s Board of Trustees, supporting our financial management, and the efficient day-to-day operation of the organisation. They will manage diaries, collate information for reports, and organise meetings.

If you are happy to work with minimal supervision, comfortable working on a variety of tasks, with tight deadlines, and you are adept at quickly building warm and productive relationships with your colleagues, please apply to join our small team.

See the role description for more information.

Why Join Us?
At the National Landscapes Association, you’ll be part of a passionate and forward-thinking team making a meaningful impact. You’ll gain experience working dynamically alongside experts across the UK, and help shape the future of our most valued landscapes.

An exciting opportunity has arisen for a Retail Van Driver & stock Collector to join the Retail team. Your role is to ensure the careful movement, collection and delivery in liaison with Shop Managers, of all merchandise within a dedicated boundary as directed by the Retail Operations Manager.

This role is not open to sponsorship.

Role Requirements

Minimum age 21 or Certificate of Professional Competence (CPC) holder for Insurance purposes.

• Responsible for the collection and delivery of donated goods to the required location within agreed timescales and to agreed targets.
• To provide delivery and collection service to external stock generation sites through Donation Stations.
• To undertake bag drops and collections as required.
• To maintain strict control of security of all goods collected, transported and delivered.
• To ensure minimum losses are incurred on goods and furniture by the careful and respectful handling of all such items.
• Role will involve a large amount of heavy lifting in picking up and moving stock including furniture.
• To support maintenance of multi-site storage of stock belonging to The Children’s Trust
• Transportation of rubbish and unwanted items to recycling centre or refuse site as appropriate.
• To ensure customer care and quality of service.
• To act as the representative of The Children’s Trust in the collection from and delivery to customers of donated goods and furniture.
• To liaise with shop managers over the movement of stock between shops as directed by the Retail Operations Manager.
• Training of Volunteer Van/Driver Assistants where necessary
• Provide all relevant training and development to the Volunteer

Interview Date: TBC

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Location: London / Hybrid

Contract: 9 months maternity cover

Salary: 43k per annum pro rata

Hours: Full time

Closing date: 8th July 2026

The Opportunity

Civitas Recruitment are delighted to be supporting a leading responsible investment charity focused on building a financial system that better serves people and planet.

This is an excellent opportunity for an experienced Executive Assistant to join on a temporary cover basis and provide high-quality support to the Chief Executive and members of the Leadership Team. The role sits within the Governance Team and will play an important part in supporting senior leadership meetings, decision-making processes and effective information flow across the organisation.

The postholder will be responsible for strategic diary management, light-touch inbox support, meeting coordination, agenda and paper preparation, minutes, action tracking and administrative support. There is also an interesting focus on making effective use of AI tools to improve executive support, meeting administration and follow-up processes.

Key Responsibilities

The Executive Assistant will provide direct support to the Chief Executive, including diary management, inbox coordination, action tracking and administrative support. The postholder will help ensure timely and accurate information flows and support the Chief Executive in managing strategic relationships and external communications.

The role will also provide diary and inbox support to other members of the Leadership Team as required. Working closely with senior colleagues, the Executive Assistant will support Leadership Team and Extended Leadership Team meeting cycles, including scheduling, forward planning, agenda development, coordination of papers, logistics, minutes and follow-up actions.

The successful candidate will manage hybrid meetings across different platforms to a high standard and make appropriate use of AI tools to support meeting notes, action accountability and administrative efficiency. The postholder will also support strong communication flows across the organisation and project manage logistics and communications for staff and directorate events.

The Candidate

The ideal candidate will be an experienced Executive Assistant, Personal Assistant or senior administrator with experience supporting senior leaders in a busy organisation.

You will have excellent organisation and planning skills, strong written English, good judgement and the ability to handle sensitive information with discretion. You will be confident managing competing priorities, working autonomously and switching between strategic and operational tasks.

You will bring strong stakeholder management skills, attention to detail and the confidence to respectfully challenge or steer senior leaders where needed. Strong IT skills, including Microsoft packages and hybrid meeting technology, are essential.

An interest in using AI tools to improve executive support would be highly advantageous. Experience of charity governance, meeting cycles, staff events, briefings, research or social media would also be desirable.

How to Apply

For further information, please contact Civitas Recruitment for an initial discussion and full candidate pack.

Candidates will be asked to submit an up-to-date CV and complete a short application form, including responses to three shortlisting questions. Early applications are encouraged, as candidates may be reviewed on a rolling