Opportunity coordinator jobs in Wilmslow, cheshire east

We are looking for a highly motivated Volunteer and Engagement Coordinator to develop meaningful roles for volunteers across our delivery, and increase the external profile and reach of Arc.

From our base in the Hat Works building in Stockport town centre, Arc’s creative programmes provide life-changing opportunities for people experiencing mental health challenges and inclusive, welcoming spaces where they can develop a sense of belonging, reducing feelings of isolation and loneliness. 

This is an exciting opportunity to join our small, dedicated team and make a real difference to the lives of people facing mental health challenges. If you are a ‘can do’ person with great people skills and experience of inspiring, training or developing volunteers and engaging the local community, this is the role for you. 

Performance and Insight Coordinator
Full time, 37.5 hours per week
Remote (UK), home working with regular travel
Salary £39,004 per year, plus benefits

About the Role
Here at Fire Fighters Charity, we are here to help all serving and retired members of the UK’s fire family to live healthier and happier lives.

We’re looking for a Performance and Insight Coordinator to help us better understand our performance, impact and relationships, and use that insight to drive improvement across the organisation.

Working within our Change and Innovation team, you’ll play a key role in bringing together data, feedback and relational insight from across the organisation and our partners. You’ll gather and analyse both quantitative data (such as service performance and reach) and qualitative insight (including staff feedback, stakeholder views and “soft signals”) to build a complete picture of how we’re performing.

You’ll work closely with colleagues across teams and with external partners, including Fire and Rescue Services (FRS), to capture and analyse relationship insight. By connecting this with performance data, you’ll help identify emerging trends, risks and opportunities.

A key part of the role will be turning complex information into clear, actionable insight. You’ll produce dashboards, briefings, heatmaps and reports tailored to different audiences, enabling teams and leaders to make informed decisions and continuously improve.

You’ll also support strategic planning and innovation by feeding insight into change activity, tracking learning, and helping embed a culture of reflection, feedback and improvement across the organisation.

This role is subject to a basic DBS check.

About You
You are confident working with both data and people, able to bring together numbers, feedback and observations to tell a clear and compelling story.

You’ll have experience in a role involving data, as well as research, engagement or service delivery, with a proven ability to analyse diverse information and translate it into meaningful insight. You’re comfortable working across teams in a complex organisation and understand the importance of strong stakeholder relationships.

You’re a skilled communicator, able to present information clearly to a range of audiences, including senior leaders and non-specialists. You’re also highly organised, able to manage multiple priorities and work collaboratively across geographically dispersed teams.

With strong emotional intelligence and listening skills, you can create safe spaces for feedback and ensure insight is captured consistently. You’re comfortable navigating ambiguity, spotting patterns, and identifying what matters most.

You’ll also bring:

• Experience working with both qualitative and quantitative data
• Strong analytical and problem-solving skills
• Experience using data visualisation tools (Tableau strongly preferred), Microsoft applications, and CRM systems (. previous ues of Salesforce is advantageous)
• A proactive, flexible and solution-focused approach
• A commitment to continuous learning and improvement

Above all, you’re motivated by using insight to drive positive change, improve services, and strengthen relationships.

How to Apply
Please submit your application via our online portal, no later than midnight on 7 June 2026.

Interviews are planned for week commencing 15 June 2026.

If you need support or adjustments to enable you to make your application, please contact the People Team directly.

About the role

Are you ready to use your marketing expertise to back Indigenous people and protect the world’s rainforests? 

As our Digital Marketing Manager, you won’t just be managing channels; you’ll be the voice for Indigenous and local communities on the front lines of the climate crisis. 

We are looking for a creative powerhouse to lead our digital and press presence, turning complex climate issues into compelling stories that inspire action. This is your chance to shape how the world sees rainforest conservation and drive the engagement we need to meet our most ambitious goals yet.

About Cool Earth 

Cool Earth is a climate charity that protects the rainforest by supporting the people who live there. We have been working alongside local and Indigenous rainforest communities for over 15 years in the three largest and most important rainforests in the world, the Amazon, The Congo Rainforest and the Papua New Guinea Rainforest. Indigenous and local communities have been protecting the rainforest for thousands of years, but unfortunately are now facing a humanitarian crisis, lacking necessities like safe drinking water, infrastructure, healthcare, and stable incomes.

This makes rainforest communities vulnerable to exploitation by illegal loggers and extractive industries, who pressure them to sell their land. Once these industries take over, Indigenous peoples are displaced, losing their ancestral homes, culture, and traditional ways of life, and the rainforest is destroyed. Without these forests to regulate the earth’s temperature the climate crisis will only worsen. So what do we do to help?

By working in collaboration with these communities we help support their livelihoods, improve health, sanitation and education and provide tech to help monitor their rainforest. Our main programme involves giving direct unconditional cash to rainforest communities so that they can decide how best to use it in order to improve their quality of life. Rainforest communities can only defend their land from illegal loggers and greedy land grabbers when they themselves are resilient and strong. We help them get to that point.

What you’ll be doing

Strategic leadership and impact: we have the digital strategy, now we need someone exceptional to deliver it and keep us on our upwards trajectory.

You’ll lead the charge across our website, social media and email to skyrocket our visibility and engagement. By managing our talented Digital Officer, you’ll ensure every campaign isn't just seen, but drives action. Helping to deliver the KPIs that will define our success through 2026 and 2027. 

Social Media and storytelling: in collaboration with our in-country coordinators, you’ll turn raw, frontline stories from people who live in the rainforest, and experts across the team into compelling, high-quality content. You’ll also help us develop key individuals to become the face of Cool Earth’s social. You’ll oversee our organic and paid social strategies (awareness and lead gen), working with our agency partners to ensure every post and every ad isn't just noise, but a meaningful step toward increased engagement and donor conversion. 

Digital innovation and website excellence: you will champion our digital home, working with our web agency to deliver a seamless, high-performing website experience. From SEO housekeeping to major content overhauls for AEO and GEO visibility, you’ll ensure our site is more than just a resource, it’s an accessible, optimised journey that captures the imagination of every visitor and converts visitors into supporters and/or donors. 

PR and influence: You’ll amplify our press work to help break through the noise. By nurturing relationships with our ambassadors and seeking out global influencers, you will secure the kind of content that puts Cool Earth at the center of the climate conversation.

Movement building via email: you’ll lead our email marketing strategy, working with our fundraising team to email supporters weekly with impact, stories from the forest, quizzes and more. You’ll use DotDigital and Salesforce to build deep, automated journeys for new supporters. By working with our CRM lead, you’ll ensure our donors receive the right message at the right time, turning one-time supporters into lifelong advocates for the rainforest.

Data-Driven Growth: You’ll constantly monitor performance and review the data,  providing the Head of Marketing and Communications with the insights needed so we can keep pivoting and growing. 

You’ll be proactive, testing, optimising, and implementing agency recommendations to ensure our supporter base is constantly expanding and our conversion rates are always climbing.

Who you are

You’re a strategic storyteller: You have a proven track record of building high-impact PR and marketing strategies that don't just reach people, they move them.

A digital native: You live and breathe social trends and AI capabilities, knowing exactly how to optimise content for engagement and conversion across every platform.

A natural leader: You thrive on coaching and inspiring teams, whether they are Digital Officers in the UK or content coordinators across the globe.

Data-driven and creative: You can dive into Google Analytics or CRM data to find insights, then use your imagination to turn those numbers and our exceptional content into a winning campaign.

Relationship builder: You’re as comfortable negotiating with a national journalist as you are collaborating with our advocacy and programmes teams.

Mission-aligned: You have a genuine, deep-rooted commitment to environmental justice and the humanitarian principles that define Cool Earth.

Desirable skills & abilities 

• AEO/GEO understanding 

• Experience in the environmental or social justice sector 

• Experience in international fundraising and marketing 

• Fluent in written and spoken Spanish 

Equal Opportunities

At Cool Earth we are committed to equal opportunity and celebrate the unique backgrounds, identities, and experiences of all applicants and employees.

We don't discriminate based on factors like gender, race, age, physical abilities, religion, or sexual orientation. 

Our application process is designed to be accessible and inclusive, and we value your contributions regardless of these characteristics.

Frequently cited statistics show that women and underrepresented groups are more likely to only apply to jobs if they meet 100% of the listed qualifications. We encourage you to apply even if you feel that you do not meet all of the above requirements.

Safeguarding

Cool Earth is dedicated to strengthening the rights and resilience of Indigenous Peoples and Local Communities (IPLCs) living in rainforests. Cool Earth believes that a child, young person, or adult should never experience abuse of any kind. Protecting their safety and their freedom is integral to our work and our values.

Cool Earth is committed to keeping the IPLCs we work and engage with safe from any harm that could be caused by coming into contact with our organisation. This includes potential harm arising from the conduct and behaviour of staff, partners, or affiliates of Cool Earth, or the design and implementation of our programmes and activities.

We maintain a strict zero-tolerance approach towards any attitudes, behaviours or actions that put others at risk of harm.

Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks as per the Misconduct Disclosure Scheme. For more information see our Job Applicant Privacy Notice.

About Chapter One

Chapter One is a growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.

Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility for communicating and maintaining relationships with our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the Role

Chapter One is seeking a proactive, organised and enthusiastic Corporate Partnerships Communications Officer, reporting to our Marketing & Communications Manager, to support the delivery of excellent communications and content for our growing portfolio of corporate partners. Working closely with the Corporate Partnerships and Marketing & Communications teams, you will coordinate partner communications activity, managing workflows, timelines, approvals and follow-up to ensure a smooth and positive partner experience.

You will build strong relationships with corporate partners across our partnership tiers, acting as a key point of contact where appropriate and helping to identify and develop engaging stories, case studies and content opportunities. You will create tailored communications for partners, including internal announcements, intranet content and employee-facing materials, ensuring messaging is aligned with partner needs and Chapter One’s mission.

This is a new role within Chapter One and is an opportunity for an early career professional to learn about charity partnership communications in a dynamic charity which is flexible and agile.

Key Responsibilities

• Act as the primary coordinator for corporate partnership communications and content, managing workflow, timelines, follow-up and sign-off.

• Build and maintain effective relationships with corporate partners across the Platinum, Gold, Silver and other partnership tiers, acting as their main point of contact where appropriate.

• Proactively identify, gather, and develop stories, case studies, and other content opportunities from across the corporate partnership base.

• Draft bespoke content for individual corporate partners on request — for example, internal announcements, intranet copy, or employee-facing campaign materials.

• Work closely with the Marketing & Communications and Corporate Partnerships teams to ensure content is aligned with the corporate partner journey and that sign-off processes run smoothly.

• Support the production of corporate partner impact reports, award entries, and a content and asset library relevant to corporate partners.

• Maintain accurate records of corporate partner activity, approvals, preferences and key communications.

• Contribute to improving processes, workflows and consistency across corporate partnership communications activity.

• Represent Chapter One professionally in all partner interactions.

General Responsibilities

• Attend online and in-person meetings and relevant team sessions to support collaboration, communication and delivery of Chapter One’s activities.

• Provide general administrative support to the Marketing & Communication and Corporate Partnerships teams as required.

• Manage multiple priorities and deadlines, ensuring content requests, approvals and partner communications are delivered in a timely and organised way.

• Support the maintenance and organisation of corporate partnership resources, including content libraries, assets and shared team materials.

• Represent Chapter One professionally at meetings, events and partner interactions, demonstrating commitment to the organisation’s mission and values.

• Undertake other duties as required to support the delivery of Chapter One’s objectives. 

We are looking for applicants with the following essential qualities:

• Strong relationship-builder, confident working with a range of partners and stakeholders.

• Highly organised, with excellent attention to detail and a reliable approach to follow-up and record-keeping.

• A clear and adaptable communicator, able to write well for different audiences and channels.

• Proactive and self-starting, with an eye for stories, content opportunities and ways to improve how things work.

• Process-minded and comfortable managing multiple priorities and deadlines simultaneously.

• A collaborative team player, happy working across teams and with shared sign-off processes.

• Calm and flexible under pressure, able to exercise good judgement and handle sensitive information with discretion.

How to Apply 

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should: 

1. Detail your relevant experience, including clear examples.

2. Tell us about a specific example of a piece of work you were responsible for - a relationship, a project, a piece of content - that wasn't going as planned. What did you do, and what would you do differently? We will expect you to talk about this at the interview. 

3. Tell us about how our organisational mission is in line with your values. 

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a covering letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

N.B. Shortlisting is likely to take place from 29/06/2026. Stage 1 interviews are planned for 08/07/2026 and 09/07/2026 with successful applicants being invited to a second interview between 15/07/2026 - 16/07/2026. These dates have been scheduled based on the recruiting team’s availability, however we will make every effort to accommodate alternative requests where possible.

Starting Salary: £35,668 – £39,005 (Pro Rate to 14 Hours)

Contract: Permanent

Location: Home-Based Role (living within or very close to the area covered)

Hours: Part-time (14 hours per week)The area covered comprises the Catholic dioceses of Birmingham and Portsmouth & the post holder must be able to travel widely around the area covered.

Job Profile

CAFOD works with the Catholic community in England and Wales to tackle poverty and injustice.

As a Community Participation Coordinator (Education Focus), you’ll grow engagement across Catholic schools, parishes and communities in the Birmingham and Portsmouth dioceses. You’ll inspire people to give, act and pray, while recruiting and supporting volunteers and building strong relationships with clergy, school leaders and diocesan partners.

Working within CAFOD’s national Education Team, you’ll collaborate locally to increase school participation and strengthen volunteer networks. This role is primarily school-focused, with occasional parish engagement.

This is a home-based role that requires regular travel across the dioceses and occasional visits to CAFOD’s London office. Flexibility is key, with some evening or weekend work and occasional transport of resources (expenses and time off in lieu provided).

Role Responsibilities

Delivering participation plans

• Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese or area, and share in the delivery of fundraising, education, campaigns and media objectives and targets, as delineated by the participation plan for the region. This role will have a focus on schools’ engagement.
• Contribute to the development of activities to achieve objectives in support of and appropriate for local contexts. Through increased numbers and activity of school volunteers, more Catholic schools will be visited by a CAFOD volunteer.
• Maintain regular outreach, promotion and relationship-building with volunteers and key leaders in parish and school communities and Catholic church and education networks.

Managing volunteers

• Be the lead volunteer manager for an identified portfolio of volunteer roles locally and ensure effective coordination and communication.
• Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for schools.
• Organise and promote volunteer meetings and training opportunities online/offline to either to deliver themselves or by another member of the Education Section.

Managing relationships and promotion

• Represent CAFOD in the diocese and ensure CAFOD retains a diverse range of relationships including with priests, school staff, academy trusts and others within a diocese. 
• Ensure CAFOD is promoted via various diocesan communication channels, working with diocesan communications officers and school communities.

Job-specific competencies

I. A demonstrable commitment to volunteering and understanding of its potential as a force for change.

II. Experience of managing multiple relationships with volunteers and a wide variety of volunteers, including recruitment and retention, and managing volunteer performance.

III. Willingness and ability to travel extensively to all parts of the area covered and to travel to other parts of the region/country as needed. At times, it will be necessary to transport equipment and resources and to be flexible to work evenings and weekends.

IV. A proven ability to work within the Catholic education setting.

CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues.  If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).  If the post is based outside the UK the post holder will be subject to a different checking process.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

Please click here for a full list of CAFOD’s Staff Benefits

This new role will be equally divided between Vineyard Churches UK & Ireland and Vineyard Global.

Vineyard Churches UK & Ireland (VCUKI) is a growing movement of churches, built on God’s transforming word, who worship God with passion, intimacy and expectation. We exist to participate in the advancement of the Kingdom of God through the work of local Vineyard churches that communicate the Gospel of Jesus Christ in word and practise. 

The Vineyard movement is growing worldwide, with churches now established in countries on six continents. Increasingly, the Vineyard churches within a country are coming together to form national Associations of Vineyard Churches (AVCs), each led by its own national leadership.

Vineyard Global exists to bring together and strengthen those AVCs, and is itself an association. Through its Council, its Leaders, Leadership Team and Trustees, it also provides guidance and support to the Vineyard movement as it emerges, thrives and grows across the world.

The Role

Vineyard Churches UK & Ireland (VCUKI) and Vineyard Global are looking for a dedicated Head of Fundraising to join our team and help us expand our impact through effective fundraising initiatives.

This is a remote position for someone based in the UK, with the expectation to work at a VCUKI office two days a month. The role is full-time and reports to the VCUKI National Coordinator.

This is a new position that offers an exciting opportunity to grow, develop, and shape the fundraising strategy for our national movement. The Head of Fundraising will be responsible for creating and implementing a comprehensive fundraising strategy aimed at securing donations from major donors, trusts, foundations, and corporations.

The successful candidate will collaborate closely with Vineyard Churches UK and Ireland as well as Vineyard Global. They will work with movement leaders and Vineyard staff to maximise fundraising opportunities and establish long-term relationships with donors. The candidate should be a starter finisher as this is a new area of development for both VCUKI and Vineyard Global, and over time, it is anticipated that the post-holder will build a team to assist with key aspects of the role. We are looking for a graduate with a proven track record in fundraising within the nonprofit sector, especially someone who has successfully secured large donations and grants. If you're a self-motivated individual who thrives on networking and possesses the ability to influence and persuade a variety of stakeholders, we want to hear from you!

The interview date will provisionally be w/c 6th July 2026.

Please see the job description and person specification for more information.

To apply, please click the link. 

Vineyard Churches UK and Ireland is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

Occupational Requirement

As this role will require the successful applicant to promote the Christian values of the Vineyard church movement and provide individuals with Christian pastoral support, it is an Occupational Requirement that the successful candidate is a practicing Christian, who regularly attends Sunday church services and can agree with the VCUKI Statement of Faith and Ethos Statement.

Location: Remote (Based in England, Scotland & Wales with some travel required).

Salary: £28,665 - £35,280 pro rata (£22,932 – £28,224 actual)

Hours of work: 28 hours (4 days)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Database and Fundraising Development Officer role involves:

• Working closely with the Communications and Marketing Coordinator and Content Manager to segment data and tailor content accordingly
• Ensuring Kids Matter’s CRM (Beacon) becomes a fit for purpose tool for all things fundraising and marketing.
• Developing an excellent working understanding of GDPR and other such regulations, ensuring Kids Matter complies in how data is both collected and stored.
• Helping develop a structured and sustainable individual giving programme (both one-off and regular)

About you

Are you experienced in working with CRMs? Do you have a good understanding of digital fundraising? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Database and Fundraising Development Officer position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 29th June 2026. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).

Please see the job pack for more details on the role and application process.

About Action Tutoring
At Action Tutoring, we believe every child should be given the opportunity to succeed in school. But in the UK today, young people from disadvantaged backgrounds are less likely to 

achieve the grades they need to progress in life. This isn't because they are any less able; they have less access to the tools to help them reach their potential. 

We don't think this is fair. We know tutoring is an effective way of improving academic attainment and so we harness the power of volunteer tutors to bridge the gap and ensure this help can be accessed by every pupil who needs it, not just those who can afford it. 

We specifically help pupils facing socio-economic disadvantage and who are at risk of leaving primary or secondary school without reaching national standards in their exams. We work in partnership with schools in different cities and regions across the UK, delivering weekly tutoring in English or maths to those pupils who need it most. 

About the opportunity

We are looking for a strong candidate with formal teaching qualifications and experience teaching core National Curriculum subjects to join our established Impact and Quality department as Curriculum and Quality Manager. This role has oversight for ensuring the creation and delivery of high-quality, tailored tutoring resources for pupils and tutors, and managing the quality assurance processes within our organisation. This role includes line managing a team composed of two Curriculum Leads. You will also work closely with colleagues in the Marketing and Communications Department to provide matrix project leadership for the delivery of Initial Tutor Training. 

To achieve this, we are looking for a candidate with experience teaching either English or maths (or equivalent) with a willingness to quickly understand the curriculum requirements in the other subject. You will have a strong understanding of how to set the standard for excellent tutor training and tutor quality assurance, using your educational expertise to shape effective training and quality assurance frameworks that enable tutors of varying experience levels to flourish. The position would suit someone who loves working in education, values pedagogical best practice, and thrives when balancing creative curriculum and quality development with operational realities. 

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff, and as a growing charity there are plenty of opportunities to take on new areas of responsibility.

Deadline: Sunday, 21st June 2026
Interviews: Monday, 29th June 2026
Contract and hours: Full-time permanent contract. A full working week is 37.5 hours.
Location: This role can be remote (UK based), with occasional travel required. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Main responsibilities

• Project Management: Project manage the delivery of Action Tutoring’s tutor and pupil resources to a high standard and in line with agreed budgets, ensuring that they are relevant to the curriculum, engaging to use and allow for progress to be monitored. Work with the Head of Impact & Quality to set assessment questions to measure pupil progress.
• Quality Assurance & Insights: Manage the spot check process. Carry out detailed observations of online tutoring sessions, producing feedback to individuals flagged for observation by the programme team. Set annual Key Performance Indicators and produce termly insights into quality assurance, tracking impact over time. Produce an annual quality assurance report. 
• People & Matrix Management: Line manage the Curriculum Leads for English and maths, managing their work flow and projects goals. Provide matrix project leadership to Tutor Journey Coordinators for the delivery of Initial Tutor Training. 
• Training & support: Lead the annual review of Tutor Training updates, coordinating changes and/or commissioning new modules as required for quality and those proposed by the safeguarding and Tutor Journey teams. 

Essential Qualifications and Experience

We are looking for someone who is/has:

• Educated to degree level with formal teaching qualifications and experience teaching core national curriculum subjects.
• Strong subject knowledge in either English or maths; with a proven willingness and ability to quickly grasp the curriculum and exam specification requirements of the other subject.
• Right to work in the UK.

You will likely be more successful in this role if you:

• Are able to work independently and use initiative in a range of situations; confident to suggest and implement changes to drive improvements.
• Have effective time management skills and are comfortable working autonomously.
• Have strong project management skills; able to see through longer term projects to completion to meet deadlines; able to work under pressure to ensure targets are met.
• Have experience of line management or matrix project leadership with the ability to manage workflows, set project goals, and support team development.
• Are creative; able to come up with ideas to take forward Action Tutoring’s resources and training in new and engaging ways whilst also taking account of pedagogical best practice.
• Have a pragmatic, solution-focussed approach; able to balance competing organisational demands and adapt priorities in a fast-paced environment. 
• Have strong verbal and written communication skills and ability to undertake public speaking. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.
• Are computer literate, competent using Google, Microsoft, and Canva. 
• Are committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Curriculum and Quality Manager will be critical to championing our mission to the team and external audiences, conveying to others the importance of our high quality delivery.

About LWDW Training

LWDW Training Ltd, is a not-for-profit operating under the brand name Living Well Dying Well (LWDW). Its aim is to bring change to societies’ attitude to, and experience of, death and dying. The organisation offers education, awareness raising, training and end of life support. LWDW aims to improve the quality of life for everyone, whatever age, nationality or background, and to promote a society that is better prepared and supported to meet death when it arrives. We take an integrated approach in meeting physical, psychological, social, spiritual and cultural needs of people at the end of life and their families. We are actively involved in inspiring compassionate communities.

About the Role

We are seeking an experienced administrator to provide efficient administrative support to the Training, Learning and Assessment team, ensuring that trainer, assessor and programme administration is accurate, up to date and well organised. This role is central to the effective administration of the Training, Learning and Assessment function. The postholder will provide practical day-to-day support to help ensure that trainers and assessors receive timely information, accurate documentation and well-coordinated administrative processes.

Working closely with the Training, Assessment, Learning and Curriculum (TALC) Coordinator and the Head of Learning, the Administrator will help maintain records, support communication, coordinate meetings and training activity, and contribute to the smooth delivery of programmes across the organisation.

You will play a pivotal role in an environment of pioneering individuals who are passionate about their subject, committed to make a difference. 

Main duties & responsibilities

Assessment Administration

• Administer assessment processes, ensuring learner submissions, assessment materials and related documentation are processed accurately and securely.
• Allocate learner submissions to assessors in accordance with agreed processes and maintain accurate records of allocations.
• Track assessment progress and turnaround times, updating records and following up with assessors as required.
• Receive, record and process completed assessments, ensuring learner feedback is distributed promptly and records are updated.
• Maintain assessment tracking systems, spreadsheets and databases.

Trainer and Assessor Administration

• Maintain accurate and up-to-date trainer and assessor records, including compliance documentation and annual review records.
• Support the onboarding of new trainers and assessors, including preparation of documentation, induction arrangements and record creation.
• Support the offboarding of trainers and assessors.
• Act as the first point of contact for routine trainer and assessor enquiries, escalating issues where appropriate.
• Support the administration and scheduling of trainer and assessor CPD activities and training opportunities.
• Keep up to date and accurate distribution lists for internal communications.

Quality Assurance and Compliance Administration

• Maintain quality assurance, compliance and assessment documentation in accordance with organisational procedures.
• Support moderation, internal verification and quality assurance activities through the preparation and organisation of relevant documentation.
• Ensure records are stored accurately, securely and are readily accessible to authorised colleagues.
• Identify and report any missing documentation, delays or compliance concerns.

Data Management and Reporting

• Maintain internal databases, tracking systems and shared files.
• Collate trainer and assessor feedback and survey responses.
• Produce routine reports and administrative summaries as requested.

General Administrative Support

• Provide administrative support for meetings, including agenda preparation, minute-taking and action tracking where required.
• Contribute to the continuous improvement of administrative systems and processes.
• Undertake any other duties commensurate with the role as reasonably required by the organisation.

Person Specification

You will be highly organised, dependable and detail-focused, with the ability to manage a varied workload and work independently. You will be comfortable working remotely, communicating clearly with colleagues, and handling multiple administrative tasks efficiently and accurately.

You will bring a calm, proactive and flexible approach, with a commitment to supporting a collaborative and values-led working environment.

Essential:

• Excellent organisational and administrative skills
• Strong attention to detail and accuracy
• Ability to prioritise workload and meet deadlines
• Clear and professional written and verbal communication skills
• Good working knowledge of Microsoft 365, including Outlook, Teams, Word, Excel and SharePoint
• Ability to maintain accurate records and filing systems
• Ability to work independently and use initiative
• Flexible and reliable approach to work
• Experience of providing administrative support in a busy team environment (min 2 years)
• Enjoys being a valued member a busy team who always practice reciprocity and equity.  Demonstrating flexibility and willingness to pitch in – a ‘can-do’ attitude
• Comfortable working independently when required.
• A willingness to learn and develop new skills, to take on challenges and opportunities.
• To hold and demonstrate the values of Living Well Dying Well Training.

Desirable

• Previous experience in a training environment

Before you apply

This role will primarily be a remote role, however, the successful candidate will be required to attend a two week induction in person in our offices in Lewes, East Sussex.

Please provide a CV and cover letter with your application. Only applications with a cover letter will be condsidered.

Customer Support Engineer
Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day)
Contract: Fixed term role until 31 March 2027
Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.

We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.

Role Summary

The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders.

The role exists as the front line of customer technical support for users of Into Film’s online offer, including the educator, club member, and online learning websites.

The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation.

Main Responsibilities:

• Provide customer service and manage support queries from users of our products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system (“CRM”)
• Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application
• Participate in rota for answering the main Into Film phone line
• Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users
• Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency
• Assist with creation and distribution of support-focused surveys of our users
• Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors
• Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Excellent customer relationship and service management skills
• Exceptional communication skills (verbal and written)
• Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency
• A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights
• A good understanding of the education market and curriculum (formal and informal)

Desirable:

• Familiarity with the Microsoft Office Suite (Office 365)
• Salesforce case management experience (Service Cloud)
• A love and knowledge of film

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 10:00am, Tuesday 30th June 2026 (BST)
Interviews will be held between 14th and 15th July 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.