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User Support Officer
We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.
Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video
About the role
mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.
You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.
Key responsibilities include:
· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem
· Triaging, prioritising and responding to user queries efficiently
· Identifying and escalating high-risk, safeguarding or data protection issues
· Providing clear guidance to users, including those in complex or difficult situations
· Maintaining accurate records and ensuring enquiries are followed through to resolution
· Identifying trends or recurring issues to support service improvements
· Updating help content, guidance and internal documentation
· Working collaboratively with technical and programme teams
About you
You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.
You will have:
· Experience providing user support within digital or information-heavy environments
· Ability to recognise and manage sensitive or high-risk cases
· Knowledge of data protection principles in a support or case-handling setting
· Excellent written communication skills with a clear and empathetic approach
· Experience managing multiple enquiries and meeting deadlines
· Strong organisational skills and attention to detail
· Confidence working remotely within a collaborative team
Desirable:
· Experience using helpdesk systems such as Zendesk or Freshdesk
· Experience supporting digital platforms or public-facing services
· Experience contributing to user guidance or knowledge bases
· Interest in civic technology or public interest services
About mySociety
mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.
Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
We’re looking for a hands‑on Digital Communications Associate to join Ufi’s small, ambitious communications team. This role is suited to someone with a few years’ experience in communications or digital content, who is ready to take the initiative, shape ideas and play an active role in how Ufi communicates its work and impact.
About Ufi
Ufi is a charity on a mission to unlock the full potential of technology to improve skills for work. We deliver grant funding, direct investment and strategic partnership to help develop new vocational technology, increase its adoption and catalyse systemic change to ensure adults across the UK have the skills they need to thrive in work. To date we have provided over £38m in grant funding and direct investment to more than 250 organisations across the UK. As our influence grows, we are looking to develop new ways to strengthen our digital presence and communicate our impact.
As our Digital Communications Associate you'll help us to move faster, amplifying our work and reaching new audiences in smarter, more creative ways.
The role at a glance
We’re looking for a hands‑on Digital Communications Associate to join Ufi’s small, ambitious communications team.
This role is suited to someone with a few years’ experience in communications or digital content, who is ready to take the initiative, shape ideas and play an active role in how Ufi communicates its work and impact. You’ll have more autonomy than a typical entry‑level role, using your judgement to shape content and priorities, with support from a small senior communications team.
A core part of the role is leading our day‑to‑day social media activity – managing our channels, creating engaging content (copy, graphics, video), and helping shape how Ufi tells its story online. You’ll also contribute to wider communications activity across Ufi, from promoting grant funds and ventures activity to supporting major campaigns and our online community.
This is an opportunity for someone who enjoys being close to the work, thinking strategically about digital comms, and working collaboratively in a small team where your judgement and ideas genuinely shape what we do. This is a home‑based role with a high level of responsibility, where your work can have a clear and visible impact.
Follow the link to our website for the full role descripition and recruitment pack.
Benefits
The client requests no contact from agencies or media sales.
Colorectal Cancer Clinical Nurse Specialist
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary for Colorectal Cancer Clinical Nurse Specialist
In our Services team we aim to deliver clear and accessible support offer for people affected by a bowel cancer diagnosis through a clinically focused ‘front door’ of services. The post holder will work collaboratively with the Clinical Lead to deliver a strategy which will extend our reach to bowel cancer patients and establish referral routes from the NHS into our services.
As our Clinical Nurse Specialist you will work on the Charities Ask the Nurse Service alongside other specialist nurses. This is our service for patients to ask questions or concerns about bowel cancer. You will be responsible answering queries from those affected by bowel cancer and managing and developing the service.
You will work closely with the Clinical Lead to ensure Bowel Cancer UK’s clinical focus meets the needs of those affected by bowel cancer and is up to date. You will also provide expert clinical advice, with guidance of the Clinical Lead, across all areas of Bowel Cancer UK - including health professional education, policy, communications and fundraising equipping them with timely health system and clinical information.
Main responsibilities
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £70,000 - £80,000 pro rata
Based: Based from home with frequent travel to our network of schools and EdCity (paid for)
Hours: Full time (32.5)
Lift Schools is one of the largest and most ambitious multi-academy trusts in England. With schools across five regions, our mission is clear: to provide an excellent education for every child, in every classroom, every day. Mathematics sits at the heart of that mission. We believe that strong foundations in mathematics and numeracy unlock opportunity, academic success and lifelong learning. We are now seeking an exceptional leader to join our central curriculum team as National Lead for Secondary Mathematics to cover maternity leave. Lift Schools is growing so there is scope for the successful candidate to migrate into a permanent to add additional capacity to the team.
About the role
As a senior member of our central curriculum and education teams, you will play a pivotal role in shaping and driving our national approach to mathematics across our secondary schools. You will provide strategic leadership for mathematics, working closely with school leaders, teachers and central colleagues to improve curriculum quality, teaching practice and pupil outcomes at scale. This is a highly influential role, combining vision, expertise and collaboration to make a meaningful difference to thousands of children nationwide.
Reporting to the Director of Curriculum, you will work alongside regional education directors, heads of department and school leaders, and lead professional networks that build expertise and capacity across the trust.
About you
You are an experienced and credible secondary leader with a strong track record of improving mathematics outcomes and teaching. You hold significant expertise in effective mathematics education. You are strategic, network-minded and passionate about ensuring excellence at scale.
Who is Lift Schools?
Lift Schools is made up of 58 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential. Our mission is that we will provide an excellent education to every child, in every classroom, every day. With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives. We will work with others beyond our network to benefit more children and communities.
Why join Lift Schools?
- A rare opportunity to influence national practice at scale
- Work alongside a highly committed, values-driven central education team
- An opportunity to drive your subject forward at a high leadership and impact level
- Flexible working with (funded) national travel
- The chance to make a lasting difference to children’s lives
How we support you
At Lift Schools, we believe talent drives performance. We offer you:
Career development and training: Access a wide range of statutory and developmental training
Generous benefits: From your teacher pension plan to the benefits of annual leave during most teacher holiday periods, healthcare and financial support, we've got you covered.
Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.
The role is due to commence September 2026 or earlier if possible. This is a fixed term position to cover maternity leave. Lift Schools is growing so there is scope for the successful candidate to migrate into a permanent to add additional capacity to the team.
Closing date: 27th April 2026
Interview date: w/c 7th May 2026
All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools is committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our colleagues and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is in line with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.
We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
An excellent education for every child, in every classroom, everyday.


The client requests no contact from agencies or media sales.
SALARY & HOURS OF WORK
Full Time - 3 days a week (22.5 hours)
Salary - Gross £27,500 actual salary £16,500 per annum
Term - Permanent
Annual Leave - FTE entitlement is 23 days pro rata plus public and bank holidays
Pension: Workplace pension contributions of 5% per month will be paid by NUM.
About NUMbrella Lane: NUMbrella Lane (NBL) is one of few sex worker-led services in Scotland. It has been operating since 2022 after National Ugly Mugs (NUM) took over aspects of the programming from the charity that ran Umbrella Lane. Since then, the project has evolved to provide in-person health and wellbeing support to Scotland-based sex workers and host events and outings within the community with a focus on community connectivity, reducing isolation and addressing root causes of interpersonal and intersectional violence.
Role Summary: The main purpose of the Vocational Support Delivery and Development Assistant is to provide trauma-informed, non-judgemental vocational support to sex workers in Scotland. Support members to access tools, resources and pathways to income stability, career development and community-based opportunities.
Key Responsibilities:
Base & logistics: Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs, including NUMbrella Lane in Glasgow. Staff work on a hybrid basis, with the balance of home and location based working based on business needs .This role is primarily in person at our Glasgow venue, with occasional travel possible for meetings, events, and outreach. There is some flexibility for working from home on tasks for which a physical presence in the Glasgow base is not required.
Essential Skills and Experience:
You may have developed these skills through employment, self employment, volunteering, education, or community activism. Not having experience in traditional mainstream employment should not discourage you from applying for this role.
If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ by providing high quality health and wellbeing services to sex workers in Scotland, and you would like to be part of leading change within a passionate work environment, we would love for you to join our team.
Please see the attached Job Description & Person Specification document for full job details.
Applications close on 27th April 2026 at 5pm BST.
You can apply via Charity Jobs or by sending an email to admin[at]nationaluglymugs[dot]org with your name and ‘VSS Assistant’ in the subject line.
Please include a CV (max 3 pages) and a letter (max 2 pages) describing your suitability for the role. The letter should address the points in the ‘Skills and Experience’ section of this posting.
Please also include two references (including your most recent employer or any organisations you currently or have recently volunteered for) and an indication of when they can be contacted. Please note: We will not contact your referees until after an offer is made.
We will let you know by 1st May if you have been selected for an interview.
The client requests no contact from agencies or media sales.
Welsh Language Coordinator
We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills.
Position: Welsh Language Coordinator
Location: Home Based, Travel will be required to undertake this role.
Hours: Part-time, 22.5 hours per week
Salary: £27,500 - £29,000 pro rata (dependent upon experience)
Contract: Fixed term until 31st March 2027, extension possible subject to funding
Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns
The Role
As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity’s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language.
Main duties include supporting the wider organisation and our UK and international customers through:
About You
To be successful in the role you will need the following skills and experience:
In order to fulfil this role you must have the use of your own transport and the ability to travel as needed.
To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Team Leader to join our team in.We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.
About the role?
We have an exciting opportunity for a Team Leader to join our team covering a variety of health boards.You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.
About you
We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.
You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.
You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.
You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.
How will you make a difference?
You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.
You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.Assisting them to grow in confidence and empowering them to assist those in need of support.
You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the People Team for further options.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be supporting the recruitment of a Lawyer (UK Financial Sector Focus) on behalf of the Commonwealth Climate and Law Initiative (CCLI). CCLI is a UK charity working at the intersection of law, finance and sustainability, with a global reputation for producing rigorous legal analysis that helps clarify how existing legal frameworks apply to climate and nature-related financial risks. This newly created role will play a key part in shaping CCLI’s expanding programme of work on investor fiduciary duties across the UK financial sector.
This post is offered as a one-year fixed-term contract, with the possibility of extension subject to funding. The role can be fully remote or hybrid, with access to a London co-working space, and will involve occasional travel.
The postholder will lead the development and delivery of CCLI’s UK investor fiduciary workstream, initially focusing on the insurance, pensions and banking sectors. This will involve scoping and commissioning authoritative legal analysis from leading commercial law firms and academics, translating complex legal findings into practical guidance for boards, trustees and their advisers, and tracking relevant regulatory and disclosure developments across the financial services landscape. The role involves building and maintaining relationships with a wide range of stakeholders, including institutional investors, regulators, professional bodies, and the legal community, as well as representing CCLI at conferences, roundtables and other external forums. Working closely with the Executive Director within a small and collaborative team, the successful candidate will also contribute to communications, strategic development and fundraising activity.
We are looking for a qualified solicitor or barrister in England and Wales with strong expertise in financial services law, ideally in insurance, banking, or pensions. Candidates should be able to demonstrate clear engagement with climate change or environmental sustainability, whether through their professional work, research, writing, pro bono activity, or other initiatives that connect legal practice with climate- and nature-related financial risks. To be successful, you need to bring a deep understanding of how financial institutions are structured and regulated, alongside a demonstrable commitment to addressing climate and nature-related financial risks through legal and governance frameworks. You will be a confident communicator, confident and effective in public speaking, with the ability to represent the organisation at conferences, roundtables and stakeholder events, and to communicate complex legal ideas clearly to diverse audiences. This role would suit a self-starter who is comfortable working with a high degree of ownership in a small, purpose-driven organisation and who is motivated by the opportunity to apply their legal expertise to drive meaningful change.
To apply, please submit your up-to-date CV by 3 May at 23:59 AM. Shortlisted candidates will then be asked to provide a tailored cover letter.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Water Industry Partnerships Team Assistant
Contract type: Permanent, Full time, 35 Hours per week
Location: Glasgow, Scotland
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (Scottish Water office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £29,470 per year with excellent benefits.
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Water Industry Partnerships Team develops and supports WaterAid’s relationships with water companies and the wider water industry in the UK.We inspire and manage volunteers, steering the development of high-income corporate events, and build opportunities for water company employees and customers to connect with our work.
About the role
As our Team Assistant, you will support the administrative functions of the Water Industry Partnerships Team and support fundraising in Scotland and Northern Ireland, ensuring that robust systems and processes for partnership working and data management are followed at all times.
In this role, you will:
Requirements
To be successful, you will need:
Although not essential, we’d prefer you to have:
Closing date: Applications close 12:00 PM UK time on Friday 1 May 2026. *Interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.
How to apply: Click Apply to upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Any of The King's Trust offices - (Flexible working - minimum of 2 days in the office per week)
Interviews: 6th & 7th May 2026 via Teams
Our Fundraising and Marketing team are looking for an exceptional fundraising leader to drive high value fundraising performance and thrive in a collaborative working environment across multiple functions to drive improvements, change and ultimately, income growth.
The role will work with senior leaders and fundraising teams on bringing our strategy to life and developing transformational opportunities that push us towards our vision for ending youth unemployment.
You will bring a strong understanding of the funding market, sector trends and have good understanding of a variety of high value income streams, enabling you to shape a compelling, impact-led portfolio of funding propositions and a sector-leading stewardship programme.
Leading a high performing team of specialists in Propositions, Proposals and Stewardship, you will coach your team to partner with fundraising colleagues across the UK, empowering them to deliver proactive projects, whilst being responsive to prospect and supporters’ requirements.
If you enjoy working in a dynamic, ambitious fundraising and marketing environment, which blends strategic thinking and operational excellence, are motivated by solving complex problems, winning in funding markets and having a passion for enabling young people achieve their potential, this could be the role for you!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Senior Head of Propositions & Stewardships?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Senior Head of Propositions & Stewardships!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?
We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time National Director of Operations to lead our delivery across England, Wales, Northern Ireland, and emerging community settings, with an ambition to reach Scotland. This is an exciting opportunity to play a central role in scaling our impact and strengthening our presence across the criminal justice system and beyond.
As National Director of Operations, you will provide strategic and operational leadership for our learning programmes in prisons and community settings. You will ensure high‑quality, consistent and accessible delivery, overseeing a team of six Regional Managers and a wider workforce of around 65 staff, volunteers and over 2,000 peer mentors trained each year.
Working closely with senior colleagues, partner organisations and national bodies such as HMPPS, you will drive programme excellence, innovation and partnership working. You will also play a key role in new business development, operational strategy, contractual delivery and ensuring we can reliably demonstrate the impact of our work.
The role requires an experienced operational leader with a deep commitment to improving outcomes for people facing disadvantage. You will bring:
We want to hear from applicants who are as committed to the cause as we are.
This is a home-based role but will require travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. This role does require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews, which will be held online, are planned for the w/c 18th May.
All applications must include a CV and covering letter of no more than 2 pages which outlines your suitability for the role and how you meet the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Pathways Advisor
Salary: £17,500 (0.5 FTE)
Location: Northeast/ Yorkshire/Northwest
Contract Type: Part-Time, fixed term (2-years)
Reports To: Regional Manager
Service Area: The Skill Mill
Place of Work: Remote with the expectation of some regional travel
About The Skill Mill
The Skill Mill is a multi-award-winning social enterprise providing employment opportunities for young people aged 16–18 involved in the criminal justice system. We deliver environmental and community improvement projects that build skills, improve life chances, and reduce reoffending.
Young people aged 16-18 will be employed by The Skill Mill for 6-months, working in small cohorts of four, under the direct supervision of a dedicated Supervisor. During this period, the programme integrates practical skills training, offering short courses and on-the-job instruction in areas like environmental management, construction, and recycling, using tools such as trimmers and lawnmowers. The goal is for participants to achieve recognized qualifications like the CSCS card and an AQA Level 2 qualification, all while receiving comprehensive support, in collaboration with youth offending services.
Following the six-month employment phase, young people receive three months of dedicated support designed to facilitate their transition into new employment, training, or educational opportunities. This support includes individualised assistance with career development and job progression, practical aid such as creating action plans, crafting CVs, and practicing interview skills. Furthermore, The Skill Mill advocates for young people facing significant barriers to employment, ensuring they receive tailored guidance to secure their next steps.
Purpose of the Role:
To support young people aged 16+, particularly those involved with The Skill Mill programme, by delivering tailored, person-centered pathways into education, training, and long-term employment. The postholder will act as a trusted advisor, helping young people overcome barriers, build confidence, and transition successfully into sustainable opportunities with partner organisation and local employers.
Support for young people from the Pathway Advisor will begin in the 6-month employment phase, with liaison with the young person, Supervisors and Commercial Sales Manager, to begin to build relationships, understand aspirations and identify potential opportunities.
After the 6-month employment phase, key support will transition from the Supervisor to the Pathway Advisor role, with 3-months of person-led support offered to prepare for, enter, and sustain further employment, training, or educational opportunities. Support will be tailored to each young person’s needs and is likely to be a combination of remote/ in-person throughout the 9-months.
Key Responsibilities
Deliver intensive 1:1 employability and progression support to young people on The Skill Mill programme, focusing on post-placement career development, training and sustained employment outcomes.
Work in partnership with Youth Justice Services and employer networks to identify and promote routes into education, apprenticeships, employment and volunteering.
Co-produce personalised action plans with young people, based on individual strengths, goals and support needs, reviewing progress and adapting interventions as required.
Provide practical employability support including CV development, interview preparation, job search guidance, and workplace readiness.
Build trusted, motivational relationships with young people using a trauma-informed and strengths-based approach.
Act as a key link between young people and partner organisations, including employers, training providers, FE colleges and specialist support services.
Advocate for young people with complex or multiple barriers to ensure equitable access to opportunities and remove systemic obstacles.
Maintain accurate records, track progress, and contribute to outcome reporting for funders and commissioners.
Promote equality, diversity, and inclusion, recognising barriers such as discrimination, offending history, housing instability and mental health needs.
Collaborate closely with Youth Justice caseworkers, internal teams, local authorities, and external agencies to deliver coordinated, wraparound support.
Stay informed on labour market trends, skills pathways, and funding opportunities to enhance progression options for young people.
Person Specification
Essential Criteria:
Experience providing employability and progression support to young people, with a focus on accessing education, training, and sustained employment.
Strong understanding of the challenges faced by young people with offending histories.
Excellent interpersonal and motivational skills, with the ability to build trust and rapport quickly.
Ability to design and deliver effective action plans that lead to employment, training, or further education outcomes.
Knowledge of local labour market, training providers, and employability services.
Proficient IT skills and ability to maintain accurate case records and outcomes data.
Ability to work independently and manage a dynamic caseload.
Commitment to equality, diversity and inclusion in employment and service delivery.
A flexible and collaborative approach to partnership working.
Desirable Criteria:
Direct experience working with The Skill Mill or similar social enterprise programmes.
Lived experience of youth justice, care, or NEET pathways.
Knowledge of trauma-informed practice.
Experience collaborating with employers or brokering placements.
Knowledge of relevant legislation (e.g., safeguarding, GDPR).
Familiarity with case management systems or youth work platforms.
Qualification in careers guidance, youth work, or coaching.
Understanding of supported employment models (e.g., IPS, Youth Hubs).
Additional Requirements:
Enhanced DBS check required.
Willingness to work flexible hours, including occasional evenings/weekends.
Travel between partner sites or outreach locations may be required.
How to Apply:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Pathways Advisor
Salary: £17,500 (0.5 FTE)
Location: Midlands
Contract Type: Part-Time, fixed term (2-years)
Reports To: Regional Manager
Service Area: The Skill Mill
Place of Work: Remote with the expectation of some regional travel
About The Skill Mill
The Skill Mill is a multi-award-winning social enterprise providing employment opportunities for young people aged 16–18 involved in the criminal justice system. We deliver environmental and community improvement projects that build skills, improve life chances, and reduce reoffending.
Young people aged 16-18 will be employed by The Skill Mill for 6-months, working in small cohorts of four, under the direct supervision of a dedicated Supervisor. During this period, the programme integrates practical skills training, offering short courses and on-the-job instruction in areas like environmental management, construction, and recycling, using tools such as trimmers and lawnmowers. The goal is for participants to achieve recognized qualifications like the CSCS card and an AQA Level 2 qualification, all while receiving comprehensive support, in collaboration with youth offending services.
Following the six-month employment phase, young people receive three months of dedicated support designed to facilitate their transition into new employment, training, or educational opportunities. This support includes individualised assistance with career development and job progression, practical aid such as creating action plans, crafting CVs, and practicing interview skills. Furthermore, The Skill Mill advocates for young people facing significant barriers to employment, ensuring they receive tailored guidance to secure their next steps.
Purpose of the Role:
To support young people aged 16+, particularly those involved with The Skill Mill programme, by delivering tailored, person-centered pathways into education, training, and long-term employment. The postholder will act as a trusted advisor, helping young people overcome barriers, build confidence, and transition successfully into sustainable opportunities with partner organisation and local employers.
Support for young people from the Pathway Advisor will begin in the 6-month employment phase, with liaison with the young person, Supervisors and Commercial Sales Manager, to begin to build relationships, understand aspirations and identify potential opportunities.
After the 6-month employment phase, key support will transition from the Supervisor to the Pathway Advisor role, with 3-months of person-led support offered to prepare for, enter, and sustain further employment, training, or educational opportunities. Support will be tailored to each young person’s needs and is likely to be a combination of remote/ in-person throughout the 9-months.
Key Responsibilities
Deliver intensive 1:1 employability and progression support to young people on The Skill Mill programme, focusing on post-placement career development, training and sustained employment outcomes.
Work in partnership with Youth Justice Services and employer networks to identify and promote routes into education, apprenticeships, employment and volunteering.
Co-produce personalised action plans with young people, based on individual strengths, goals and support needs, reviewing progress and adapting interventions as required.
Provide practical employability support including CV development, interview preparation, job search guidance, and workplace readiness.
Build trusted, motivational relationships with young people using a trauma-informed and strengths-based approach.
Act as a key link between young people and partner organisations, including employers, training providers, FE colleges and specialist support services.
Advocate for young people with complex or multiple barriers to ensure equitable access to opportunities and remove systemic obstacles.
Maintain accurate records, track progress, and contribute to outcome reporting for funders and commissioners.
Promote equality, diversity, and inclusion, recognising barriers such as discrimination, offending history, housing instability and mental health needs.
Collaborate closely with Youth Justice caseworkers, internal teams, local authorities, and external agencies to deliver coordinated, wraparound support.
Stay informed on labour market trends, skills pathways, and funding opportunities to enhance progression options for young people.
Person Specification
Essential Criteria:
Experience providing employability and progression support to young people, with a focus on accessing education, training, and sustained employment.
Strong understanding of the challenges faced by young people with offending histories.
Excellent interpersonal and motivational skills, with the ability to build trust and rapport quickly.
Ability to design and deliver effective action plans that lead to employment, training, or further education outcomes.
Knowledge of local labour market, training providers, and employability services.
Proficient IT skills and ability to maintain accurate case records and outcomes data.
Ability to work independently and manage a dynamic caseload.
Commitment to equality, diversity and inclusion in employment and service delivery.
A flexible and collaborative approach to partnership working.
Desirable Criteria:
Direct experience working with The Skill Mill or similar social enterprise programmes.
Lived experience of youth justice, care, or NEET pathways.
Knowledge of trauma-informed practice.
Experience collaborating with employers or brokering placements.
Knowledge of relevant legislation (e.g., safeguarding, GDPR).
Familiarity with case management systems or youth work platforms.
Qualification in careers guidance, youth work, or coaching.
Understanding of supported employment models (e.g., IPS, Youth Hubs).
Additional Requirements:
Enhanced DBS check required.
Willingness to work flexible hours, including occasional evenings/weekends.
Travel between partner sites or outreach locations may be required.
How to Apply:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Pathways Advisor
Salary: £17,500 (0.5 FTE)
Location: South of England / London
Contract Type: Part-Time, fixed term (2-years)
Reports To: Regional Manager
Service Area: The Skill Mill
Place of Work: Remote with the expectation of some regional travel
About The Skill Mill
The Skill Mill is a multi-award-winning social enterprise providing employment opportunities for young people aged 16–18 involved in the criminal justice system. We deliver environmental and community improvement projects that build skills, improve life chances, and reduce reoffending.
Young people aged 16-18 will be employed by The Skill Mill for 6-months, working in small cohorts of four, under the direct supervision of a dedicated Supervisor. During this period, the programme integrates practical skills training, offering short courses and on-the-job instruction in areas like environmental management, construction, and recycling, using tools such as trimmers and lawnmowers. The goal is for participants to achieve recognized qualifications like the CSCS card and an AQA Level 2 qualification, all while receiving comprehensive support, in collaboration with youth offending services.
Following the six-month employment phase, young people receive three months of dedicated support designed to facilitate their transition into new employment, training, or educational opportunities. This support includes individualised assistance with career development and job progression, practical aid such as creating action plans, crafting CVs, and practicing interview skills. Furthermore, The Skill Mill advocates for young people facing significant barriers to employment, ensuring they receive tailored guidance to secure their next steps.
Purpose of the Role:
To support young people aged 16+, particularly those involved with The Skill Mill programme, by delivering tailored, person-centered pathways into education, training, and long-term employment. The postholder will act as a trusted advisor, helping young people overcome barriers, build confidence, and transition successfully into sustainable opportunities with partner organisation and local employers.
Support for young people from the Pathway Advisor will begin in the 6-month employment phase, with liaison with the young person, Supervisors and Commercial Sales Manager, to begin to build relationships, understand aspirations and identify potential opportunities.
After the 6-month employment phase, key support will transition from the Supervisor to the Pathway Advisor role, with 3-months of person-led support offered to prepare for, enter, and sustain further employment, training, or educational opportunities. Support will be tailored to each young person’s needs and is likely to be a combination of remote/ in-person throughout the 9-months.
Key Responsibilities
Deliver intensive 1:1 employability and progression support to young people on The Skill Mill programme, focusing on post-placement career development, training and sustained employment outcomes.
Work in partnership with Youth Justice Services and employer networks to identify and promote routes into education, apprenticeships, employment and volunteering.
Co-produce personalised action plans with young people, based on individual strengths, goals and support needs, reviewing progress and adapting interventions as required.
Provide practical employability support including CV development, interview preparation, job search guidance, and workplace readiness.
Build trusted, motivational relationships with young people using a trauma-informed and strengths-based approach.
Act as a key link between young people and partner organisations, including employers, training providers, FE colleges and specialist support services.
Advocate for young people with complex or multiple barriers to ensure equitable access to opportunities and remove systemic obstacles.
Maintain accurate records, track progress, and contribute to outcome reporting for funders and commissioners.
Promote equality, diversity, and inclusion, recognising barriers such as discrimination, offending history, housing instability and mental health needs.
Collaborate closely with Youth Justice caseworkers, internal teams, local authorities, and external agencies to deliver coordinated, wraparound support.
Stay informed on labour market trends, skills pathways, and funding opportunities to enhance progression options for young people.
Person Specification
Essential Criteria:
Experience providing employability and progression support to young people, with a focus on accessing education, training, and sustained employment.
Strong understanding of the challenges faced by young people with offending histories.
Excellent interpersonal and motivational skills, with the ability to build trust and rapport quickly.
Ability to design and deliver effective action plans that lead to employment, training, or further education outcomes.
Knowledge of local labour market, training providers, and employability services.
Proficient IT skills and ability to maintain accurate case records and outcomes data.
Ability to work independently and manage a dynamic caseload.
Commitment to equality, diversity and inclusion in employment and service delivery.
A flexible and collaborative approach to partnership working.
Desirable Criteria:
Direct experience working with The Skill Mill or similar social enterprise programmes.
Lived experience of youth justice, care, or NEET pathways.
Knowledge of trauma-informed practice.
Experience collaborating with employers or brokering placements.
Knowledge of relevant legislation (e.g., safeguarding, GDPR).
Familiarity with case management systems or youth work platforms.
Qualification in careers guidance, youth work, or coaching.
Understanding of supported employment models (e.g., IPS, Youth Hubs).
Additional Requirements:
Enhanced DBS check required.
Willingness to work flexible hours, including occasional evenings/weekends.
Travel between partner sites or outreach locations may be required.
How to Apply:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
To apply please send the CV and cover letter.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About you
As a Business Analyst - Operating Model you will support the frontline improvement project with a range of initiatives, designed to improve efficiency and promote standard, consistent and effective ways of working across all our Pet Hospitals. The role will work closely with hospital teams and support functions throughout the end-to-end project lifecycle, documenting current and future state processes and requirements to inform effective solution design, testing and delivery.
This is a full‑time position working 35 hours per week on a 12‑month fixed‑term contract. The role will require occasional travel typically a few times per month to PDSA sites for visits or team meetings.
We’re looking for someone with:
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
Flexible working options to support your work–life balance and individual circumstances.
25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
Life assurance providing four times your annual salary for added peace of mind.
AXA Health Employee Assistance Programme, with 24/7 wellbeing support
Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
Enhanced maternity, paternity and adoption leave to support you and your family.
15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.