Programmes operations officer jobs
As a Solutions Architect at our charity, you will play a pivotal role in designing and implementing technology solutions that support our mission and strategic goals.
With the continued implementation of our new Salesforce CRM, you will ensure its successful integration and optimisation while also overseeing the architecture of other critical technologies across the organisation.
This role requires a blend of technical expertise, strategic thinking, and excellent communication skills to drive innovation and efficiency.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 6th August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): To be confirmed
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Grants Compliance Officer plays an important role in supporting the effective financial management and oversight of AmplifyChange's grant portfolio. Working as part of the Grants Compliance Team, you'll help ensure grant funding reaches our Grantee Partners, is used for its intended purpose and is managed in line with our compliance and donor requirements.
Reporting to the Grants Compliance Manager, you'll lead the financial management of your own portfolio of grants, supporting due diligence assessments, reviewing financial reports and budgets, monitoring compliance, and helping to strengthen the financial management capacity of Grantee Partners. You'll work closely with colleagues across the Grants Support Team, Finance, Operations and Learning, Monitoring and Evaluation, providing practical advice and support throughout the grant lifecycle.
AmplifyChange is a bilingual fund, and this role has a particular focus on supporting French-speaking Grantee Partners across Africa, South Asia and the Middle East and North Africa (MENA) region. Fluency in spoken and written French is therefore essential.
This is a varied and rewarding role that combines financial analysis, relationship management and organisational strengthening. You'll build trusted relationships with Grantee Partners while helping to safeguard grant funding and support the delivery of high-quality projects.
The role includes some international travel to visit Grantee Partners and support compliance activities will be required.
MAIN RESPONSIBILITIES
Grant Compliance and Financial Management
You'll support effective financial management and compliance across your grant portfolio by:
- Managing a portfolio of approximately 100–120 grants.
- Reviewing and approving project budgets, providing detailed feedback and guidance to Grantee Partners.
- Reviewing and approving financial reports, providing advice on budget management, exchange rates and financial compliance.
- Supporting Grantee Partners with budget revisions where required.
- Reviewing documentation relating to due diligence recommendations, supporting ongoing compliance and organisational strengthening.
Due Diligence and Risk Management
You'll help safeguard AmplifyChange's funding by:
- Supporting funding round processes, including financial eligibility checks, initial financial assessments, due diligence and operational support.
- Carrying out light-touch and full due diligence assessments of prospective and existing Grantee Partners operating in diverse and complex contexts.
- Analysing due diligence findings and making recommendations to strengthen organisational systems and financial controls.
- Carrying out expenditure verification and identifying potential instances of fraud or financial irregularity.
- Reviewing organisational policies, audited financial statements and project audit reports to assess compliance and financial risk.
Partner Support and Capacity Strengthening
You'll build trusted relationships with Grantee Partners and strengthen their financial management capacity by:
- Acting as the first point of contact for financial management and compliance queries within your grant portfolio.
- Providing technical advice and guidance to support effective financial management and compliance.
- Designing and delivering webinars and organisational strengthening sessions on financial management, reporting, due diligence and grant compliance.
- Conducting compliance monitoring visits and delivering compliance sessions during in-country partner convenings.
- Supporting our online Grantee Partner community through the Circle platform.
Collaboration and Continuous Improvement
You'll work collaboratively across AmplifyChange to support effective grant management and continuously improve our processes by:
- Working closely with the Grants Support Team, Finance, Operations and Learning, Monitoring and Evaluation teams throughout the grant lifecycle.
- Supporting the Grants Compliance Manager with donor reporting, monitoring and evaluation, and other organisational priorities.
- Contributing to the ongoing development and improvement of grant management systems, processes and ways of working.
- Sharing learning and feedback to strengthen compliance practices and improve the experience of Grantee Partners.
PERSON SPECIFICATION
We're looking for someone who is organised, collaborative and committed to supporting effective grant management. You'll have excellent attention to detail, strong financial and analytical skills, and the confidence to build positive working relationships with Grantee Partners and colleagues across AmplifyChange. You'll be comfortable managing your own workload, working across multiple priorities and contributing to a purpose-driven organisation.
Essential
- Sensitivity to, and support for, the values and general aims of AmplifyChange.
- Fluency in spoken and written French.
- Experience in a finance, grants, audit or risk management role, including experience of due diligence, financial reporting or compliance.
- Educated to A-level or equivalent.
- Strong IT skills, including Microsoft Office and advanced Excel
- An interest in working within the international development and sexual and reproductive health and rights sector.
- Experience of working in a collaborative team environment and building effective relationships across diverse teams.
- Excellent interpersonal and communication skills, with the ability to work effectively with people from a wide range of cultural backgrounds.
- Good financial awareness, analytical skills and excellent attention to detail.
- Ability to manage a varied workload, prioritise effectively and meet deadlines.
- Ability to use initiative and apply a proactive, solution-focused approach to work.
- Self-motivated, with the ability to work independently as well as collaboratively.
- Willingness and ability to undertake international travel.
Desirable
- Experience of working in a charity, grant-making or not-for-profit organisation.
- Experience of grants management systems, with Fluxx experience advantageous.
- Experience of working in sexual and reproductive health and rights and/or international development.
- Experience of working with organisations across Africa, South Asia and/or the Middle East and North Africa (MENA) region.
- Educated to degree level or equivalent.
- Fluency in Arabic, Hindi, Urdu, Portuguese or another language relevant to the fund.
WORKING ARRANGEMENTS
Reports to the Grants Compliance Manager.
This is a full-time role (37.5 hours per week).
Some international travel to visit Grantee Partners and support compliance activities will be required.
AmplifyChange operates a hybrid working model, with at least one day per week based in our Bath office. Requests for flexible working arrangements will be considered.
Unfortunately, we are unable to support visa sponsorship for this role and can only accept applications from those with proof of the right to work in the UK.
SALARY AND PACKAGE
Basic salary range £31,000 to £34,000
Holiday 25 days per annum on full time basis
Pension 8% employer contribution
Life insurance Life assurance scheme
Benefits Employee Assistance Program & Health Cash Plan
The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.
The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.
This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
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Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.
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Experience with data segmentation, ETL processes, transformation and import / export processes.
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Strong understanding of data protection legislation (e.g. GDPR).
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Understanding of Gift Aid regulations and charity fundraising compliance.
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Confident using query tools and an understanding of query-based data extraction.
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Strong IT skills with competency using the MS Office suite and Excel in particular.
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Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.
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Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 4 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 16th August 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Are you a marketing professional who is passionate about turning data into actionable insights?
We’re looking for a Customer Insight Officer, who will conduct qualitative and quantitative market research to understand the motivations, behaviours and needs of our customers.
What does this role do?
As Customer Insight Officer, you will:
- design and execute mixed method research projects, from quantitative surveys to focus groups, you’ll delve into our customer base to understand their behaviours,
- combine this research with existing data from internal and external sources, to pull together clear narratives that help us understand our customers,
- present insights to key stakeholders, distilling complex data into concise, actionable insights, that drive decision-making,
- use this data to contribute to the development of customer personas and journeys, working closely with colleagues in the Customer Journey team,
- support the management of our brand tracker.
Interviews for this role are provisionally scheduled for week commencing 10th August 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need some experience in a consumer, audience or market research role, with strong analytical and interpretative skills to draw significant insights from data. You’ll need some experience across qualitative and quantitative methods, such as running focus groups, or software and analytics tools. You’ll need experience of managing research projects from planning to execution, and we're particularly interested in hearing from candidates who have training or experience in trauma-informed research practice.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Job Title – Business Support Manager
Contract - Permanent
Hours - Full time, 35 hours per week
Salary - £34,000 - £38,000 per annum
Location - Coram Campus, London, with hybrid working arrangements
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram Research, Impact and Evaluation is part of the Coram Institute for Children, a “think and do” centre dedicated to advancing children’s life chances by turning insight into impact in policy and practice. The team generates rigorous evidence, evaluates services and programmes, and helps organisations understand what works for children, young people and families.
About the role
We are seeking a highly organised and proactive Business Support Manager to provide programme management, logistics and secretariat support to Coram Research, Impact and Evaluation. Working closely with the Managing Director for Research Programmes, the postholder will help strengthen the operational infrastructure needed to support a growing portfolio of research, evaluation, impact and policy-facing activity.
This is an important coordination role at the centre of the team’s systems, processes, planning, governance and delivery oversight. The successful candidate will help ensure that researchers can focus on high-quality delivery, while providing clear visibility of programme progress, risks, quality assurance, capacity and priorities.
Key responsibilities
- Support the development of team policies, processes, procedures, templates
- Coordinate programme delivery monitoring, including milestones, risks, actions, decisions and dependencies.
- Help establish and manage a clear route for organisational requests to the team, including triage, logging, prioritisation and follow-up.
- Provide secretariat support for team, programme, committee, working group and governance meetings.
- Support the planning and delivery of meetings, workshops, webinars, learning events and dissemination activity.
- Coordinate funding opportunities, bid timetables, internal deadlines, approvals and partner inputs, maintaining oversight of the team’s pipeline.
- Support staff capacity planning by maintaining accurate information on commitments, availability and delivery pressures.
About you
You will be an experienced and practical programme or operations professional with excellent organisational skills, strong attention to detail and the ability to manage competing priorities. You will be confident coordinating meetings, systems, information and workflows, and able to work collaboratively with researchers, managers and wider organisational stakeholders. Experience of programme coordination, project governance, bid coordination, research support, events or operational management would be highly relevant.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 3rd August @ 9am
Interview Date: w/c 17th August
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a motivated, focussed and attentive operations professional to join our team, managing and maintaining the organisational processes of the charity. This is a one year, fixed contract role, with the aim of moving to permanent, subject to funding constraints.
Details
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Hours: Full-time (32 hours per week - Monday to Thursday)
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Working pattern: Four day work week (Fridays off)
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Benefits:
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Annual wellbeing budget
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Professional development budget
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Private healthcare with Vitality, including dental & optical cover
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9 paid sick days
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Two-week December shutdown for the end-of-year period
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Annual team retreat
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All benefits are subject to passing probation
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Statutory inclusions:
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5% employer pension contribution
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24 days annual leave (16 + 8 bank holidays, annual leave based on 4-day week).
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About Glitch
We work to ensure that internet technologies in the information ecosystem do not replicate or further discrimination to Black women and other marginalised people. We’re a Black-led, internationally-focused remote charity.
We are a charity, which means we do research, policy analysis and policy influencing, as well as campaigning on tech-facilitated gender-based violence, algorithmic discrimination, platform governance and other technology-related harms impacting race and gender injustice. Our advocacy work also covers what we describe as broader ‘societal and collective harms of technology’ by ensuring there are appropriate safeguards, governance and accountability in our core focus areas above. Our Programmes focus on education, literacy, accountability and resistance to algorithmic discrimination and injustice.
While we are not a frontline organisation, everything we do is on behalf of those excluded and ignored - specifically Black women and Black gender-expansive people.
Read our full strategy document to learn more.
Role Overview
The Operations Manager will be responsible for ensuring the smooth, efficient, and compliant day-to-day operations of Glitch, enabling the effective delivery and adherence to policies and regulation for the charity and team. The role holder will be the charity's data protection officer; they will meticulously ensure we remain fully compliant with all relevant charity regulations, maintaining our integrity and trust with regulatory bodies, funders and donors, and our supporters. This role will also serve as the Board Secretary, attending Board of Trustees meetings 4-6 times a year, taking minutes and managing the process of all documentation for the Board. As the Operations Manager, you will work closely with the Executive Director and our Finance Director in recruitment and hiring, finance and administration, and events support. This role requires some travel.
Our ideal candidate will have experience working with/in small, 100% remote charities; small SMEs; or, nonprofit or nongovernmental organisations. For this role, we are seeking candidates based in the UK, and they will need to provide evidence of their right to work in the UK.
As a charity working to ensure technologies do not replicate or extend discrimination of marginalised communities, we are committed to providing equal opportunities for employment on our team. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We strongly encourage Black women and Black gender-expansive people to apply!
Our values: Accountable, Black feminist, Care-full, Radical, Thoughtful
Key Responsibilities
Operations management
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Oversee the charity’s administrative functions, including triaging the general inbox, scheduling team meetings and other ad-hoc administrative work in supporting the ED in running the day-to-day of the charity
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Maintain and improve existing operational systems and processes including information systems
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Organising travel suppliers and task related to charity events
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Manage relationships with external suppliers and service providers across recruitment, finance and personnel
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Support the development and implementation of organisational policies and procedures
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Ensure that invoices, payments, and expense claims are received and reconciled on the expensing system.
Governance and compliance
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Ensure the charity complies with relevant UK legislation and regulatory requirements, keeping abreast of any changes or updates
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Support the Finance Director and Executive Director on the preparation of the end-of-year statutory accounts and independent examination process
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Ensure compliance with financial regulations and charity commission requirements
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Support the preparation of Board materials and Trustee meetings and Board activities
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Maintain accurate records and documentation, including sensitive and confidential files
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Ensure documentation is updated across our project management system: ClickUp, our expenses software, HR platform and travel platform
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Assist with risk management and insurance matters.
HR and Recruitment
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Lead on talent recruitment, leaning on our retained, legal team when needed
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Manage the onboarding process for new hires
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Manage HR functions, including maintaining personnel records, supporting recruitment and any other HR processes.
Person Specification
Essential qualifications and experience
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Demonstrable experience in a similar operations role for a small charity, start-up, SME, or philanthropic organisation
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Excellent attention to detail and accuracy
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Strong project management skills, including the ability to plan ahead and intimate the next stage of tasks in projects
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Proactive problem-solving approach
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Comfortable and confident managing sensitive, high-importance charity governance documents
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Knowledge of operational management and administrative systems
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Outstanding organisational and time management skills.
Essential skills and attributes
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Understanding of UK charity regulations and reporting requirements
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IT skills, including experience using Xero, Google Suite and project management tools like ClickUp and Slack.
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Strong interpersonal skills and ability to work collaboratively in a small team
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Commitment to our mission and values.
Desirable
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Experience with HR processes and systems
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Experience working with with Boards, including preparing agendas and taking minutes
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GDPR or ICO training or certification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for a Strategic Operations Manager to lead RSPCA Warrington, Halton and St Helens, taking full day-to-day responsibility for the branch and reporting directly to our board of trustees.
This is an exciting time to join us, as we take steps to secure the future of our branch.
Our current team is small but dedicated, with an established Management Team who oversee our kennel and cattery facility, a foster network and rehoming programme, a dedicated staff animal care team and volunteer programme, and income generation.
This work can be emotionally demanding, both for the team and for anyone leading it, and we're looking for someone who can support people through that while keeping the branch moving towards its goals.
We want to hear from people who are ready to take on full operational responsibility for a charity at an important point in its development, and who can bring both the financial and people skills to help us get there.
The full role profile is attached to this listing, with a complete breakdown of responsibilities and the person specification. In summary, we're looking for someone with:
- A track record of leading and managing teams through change, with experience of income generation, budget management and financial reporting
- Line management experience, including performance review and development, and the confidence to handle difficult conversations with care and consistency
- Strong interpersonal skills and the ability to build trust quickly, ideally backed by experience in animal welfare, the charity sector, a federated charity structure, and/or reporting to a board of trustees
- An empathetic, decisive and commercially minded approach to leadership, with the resilience to support a team through emotionally demanding work
We welcome applications from candidates looking to take a step up in their career, where the right attitude and clear potential are evident.
How to Apply
Please submit your CV along with a cover letter setting out the skills, experience and behaviours that make you a strong fit for this role, and answer a short set of eligibility questions as part of your application.
Shortlisted candidates will be invited to an interview which will include a short presentation based on a brief provided in advance.
We anticipate interviews will take place WC 31st August and/or WC 7th September 2026. Please indicate in your application if you do not have availability during these weeks.
What We Offer
- Excellent remuneration package
- Full uniform and job-related equipment
- 28 days annual leave
- Employee Assistance Programme
- Full time or four days per week considered
- Up to one day per week working from home
- A supportive and engaged board with clear delegation and decision-making parameters
- A talented and committed team ready for strong leadership
- Genuine scope to shape the direction of the organisation at a pivotal moment
- A meaningful mission with real impact across Warrington, Halton and St Helens
The client requests no contact from agencies or media sales.
Digital Skills and Learning Manager
Power to Connect is looking for an experienced, community-focused Digital Skills and Learning Manager to lead and strengthen our digital skills and digital inclusion offer in Wandsworth.
Salary: £18,000 per year (£30,000 full-time equivalent)
Hours: 0.6 FTE (3 days per week)
Contract: Fixed-term for 1 year
Location: Hybrid, with home working, one day per week in a shared co-working space in Wandsworth, and additional attendance at service delivery sessions and networking events across the borough
Power to Connect is dedicated to bridging the digital divide in Wandsworth. Since launching in 2020, we have supported more than 7,000 individuals and families through device redistribution, digital skills training and ongoing support.
This is an exciting opportunity to play a leading role in tackling digital exclusion locally. You will shape and deliver accessible, high-quality learning opportunities that help residents build digital confidence, access services, improve employability and participate more fully in everyday life.
Working closely with the CEO, you will lead our digital skills and learning offer, line manage two Digital Tutors, support a team of volunteer Digital Champions, and help strengthen partnerships and progression opportunities across the borough. You will also help ensure learners can build confidence in using emerging technologies, including AI, safely and practically in everyday life and work.
Key responsibilities
- Lead the planning, development and delivery of digital skills and digital inclusion programmes
- Develop engaging, accessible learning materials and progression pathways
- Deliver around four hours of teaching each week
- Support learner engagement and inclusive community outreach
- Build partnerships with local organisations, employers and other stakeholders
- Line manage two Digital Tutors and support volunteer Digital Champions
- Monitor outcomes, evaluate impact and use learning to improve services
We're looking for someone with
- Experience of designing and delivering digital skills, digital inclusion or community learning programmes for adults
- A strong understanding of digital exclusion and the barriers faced by underserved communities
- Experience of programme coordination, partnership working and learner engagement
- Experience of supporting or line managing staff, tutors, volunteers or community champions
- Strong communication, organisational and relationship-building skills
- Confidence using digital tools and awareness of emerging technologies, including AI
- A commitment to equality, diversity and inclusion, and to the power of learning to improve lives
Why join us?
- Make a real difference by helping residents build digital confidence, access essential services and improve employability
- Play a leading role in shaping and growing a trusted local digital inclusion programme
- Enjoy autonomy and the opportunity to influence strategy while staying connected to communities through hands-on delivery
- Join a supportive and collaborative team
- 28 days' annual leave including bank holidays, pro rata
- Workplace pension with a 5% employer contribution
- Opportunities for ongoing learning and professional development
How to apply
Please see the full job description and person specification for full details of the role, key responsibilities, person requirements and application process.
Application deadline: Wednesday 29 July at 11.59pm
HOW TO APPLY
Please send a completed CV, covering letter (no more than 2 pages explaining how you meet the key responsibilities and the personal specification) with ‘Digital Skills and Learning Manager’ in the subject line.
All applications must be received by Wednesday 29th July at 11.59pm.
Our mission is to ensure everyone in Wandsworth has the connectivity, devices and digital skills they need to learn, grow and thrive.



Reach Charity is a small volunteer-led national charity supporting children born with, or who acquire upper limb differences (ULD) in childhood, for the whole of their lives! Being born with/acquiring an ULD in childhood is rare. Our role in the Reach team is to support our volunteers in every way we can to keep Reach families connected and supported with and by their community as and when they need it for life. This role will help us sustain and potentially grow that level of support.
Contract: One-year fixed-term contract. The role will be reviewed before the end of the fixed term. Any extension, permanency or change to contracted hours will be subject to organisational need, funding and written agreement.
Location/format: Hybrid working, with a minimum of two days per week in the office: Office 5, The Library Rooms, 59 High Street, Totnes, Devon, TQ9 5PB. Homeworking is subject to appropriate health and safety and display screen equipment arrangements. Hybrid working arrangements may be reviewed and changed with reasonable notice following consultation.
Reporting to: Operations Lead
Core purpose of the role:
The Operations & Development Officer will provide high-quality operational, administrative and executive support to the Operations Lead and the wider Reach team.
The role will help ensure the smooth running of Reach’s central operations, including governance support, policy coordination, safeguarding administration, donor stewardship, event delivery, communications and day-to-day organisational support.
The postholder will play an important role in maintaining operational continuity, supporting compliance, strengthening community engagement and helping Reach deliver effectively for adults, children and young people with upper limb difference and their families.
Key responsibilities
1. Governance, compliance and safeguarding
Policy and procedure coordination
Coordinate and maintain a rolling programme of policy and procedure review, liaising with the Operations Lead, trustees and relevant staff or volunteers as required.
Support the updating, formatting, circulation and storage of policies and procedures, ensuring records are accurate and accessible.
Safeguarding support
Subject to appropriate training, support Reach’s safeguarding arrangements and participate in the safeguarding on-call rota.
Provide cover during colleagues planned or unplanned absence, acting in accordance with Reach’s safeguarding policy and escalation procedures.
This may include occasional weekend on-call duties when the Operations Lead is unavailable.
DBS, safeguarding training and appointment requirements
Appointment will be subject to satisfactory references and the appropriate level of DBS check for the role.
Safeguarding training must be completed before the postholder undertakes safeguarding duties.
Data protection and confidentiality
Handle personal, sensitive and confidential information in accordance with UK GDPR, Reach policies and confidentiality requirements.
This includes information held in CRM systems, Mailchimp, donor records, membership records and sensitive conversations with families, professionals, volunteers and supporters.
2. Donor relations and fundraising administration
Donor stewardship
Provide supportive cover for donor stewardship during colleague absence or holiday, including drafting thank-you communications, updating records and helping maintain positive supporter relationships.
Ensure donor communications are timely, accurate and aligned with Reach’s tone, values and messaging.
Fundraising administration
Support the Operations Lead and wider team with fundraising administration, including funding applications, milestone tracking, data collection and information required for funder reports.
Maintain accurate records of funding activity, deadlines and reporting requirements.
3. Event support and promotion
Event delivery
Support the planning, coordination, delivery and evaluation of Reach events.
This may include support from initial concept through to on-the-day coordination and post-event follow-up.
Where required, lead agreed elements of event delivery, with appropriate support and oversight.
Event communications and promotion
Promote events and campaigns through digital channels, newsletters, local networks and other appropriate platforms to maximise visibility, attendance, engagement and donations.
Work closely with the Operations Lead and Reach team to ensure consistent messaging, effective coordination and successful delivery.
Evening and weekend work
Some evening or weekend work may be required for events or safeguarding cover. This will be agreed in advance wherever possible and managed through time off in lieu or other arrangements in line with Reach policy.
4. Executive, board and operational support
Executive assistance
Provide executive and administrative support to the Operations Lead, including diary management, coordination of priorities, management of incoming enquiries and preparation of briefing materials or documentation for meetings.
Work with other members of staff to identify priorities, support workflow and ensure timely follow-up on agreed actions.
Board and trustee support
Provide proactive support for Trustee meetings, including coordinating meeting logistics, preparing and circulating papers, supporting agenda planning and taking clear, accurate minutes.
Help ensure trustees have the information they need to support effective governance and decision-making.
General operations
Support the smooth running of Reach’s day-to-day operations, including responding to enquiries, maintaining records, supporting internal communications and helping ensure tasks are completed efficiently.
5. Finance, merchandise and systems administration
Finance administration
Support finance administration by maintaining accurate transaction records, processing documentation, supporting reconciliations and working within Reach’s financial controls and delegated authority arrangements.
Liaise with the Operations Lead, Treasurer and relevant colleagues to ensure financial information is accurate, timely and appropriately recorded.
Merchandise and fulfilment
Manage the Reach online shop and coordinate fulfilment of merchandise and other items.
Prepare and post welcome packs, running vests and other materials for new members, supporters and event participants.
Maintain accurate records of stock, orders and fulfilment activity
Systems and records
Use Reach’s systems accurately and consistently, including CRM, email marketing, finance, document storage and communication platforms.
Support the maintenance of accurate records and contribute to efficient internal processes.
6. Flexibility
This job description sets out the main responsibilities of the role but is not exhaustive.
Duties may reasonably change over time following consultation, provided they remain appropriate to the nature, purpose and level of the role.
Person specification
Essential attributes
The postholder will be expected to demonstrate:
- Reliability
Consistency, dependability and the ability to follow through on agreed work are essential in a small team. - Strong listening skills
The ability to listen carefully, respond sensitively and support, enable or signpost people effectively. - Organisation and prioritisation
The ability to manage competing priorities, multitask effectively and complete work accurately and on time. - Efficiency and attention to detail
The ability to work carefully, meet deadlines and maintain accurate records. - Team working
The ability to collaborate, support, facilitate and contribute positively within a small charity team. - Adaptablity
The ability to learn new systems, processes and areas of work efficiently. - Reflective approach
A commitment to learning through experience and developing knowledge in a busy small charity environment
Essential skills and experience
The postholder should have:
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Excellent interpersonal skills, including the ability to handle calls and enquiries from parents, carers, professionals, members, volunteers, partners, donors and funders.
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Good written and verbal communication skills.
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The ability to keep colleagues, Branch Coordinators, Trustees, RAW Mentors, volunteers and Reach team members informed, briefed and supported across in-person, online and email channels.
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Experience of administration, coordination or operational support.
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Practical experience in a safeguarding role.
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The ability to handle confidential and sensitive information appropriately.
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Strong organisational skills and the ability to manage competing priorities.
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Experience supporting meetings, including preparing papers, coordinating logistics, taking notes or minutes and following up actions.
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Good Microsoft 365 skills, including SharePoint, Teams, Excel and Word.
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Experience using CRM systems, particularly Salesforce.
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Experience using Mailchimp or similar communication software.
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Experience using Xero or similar finance software.
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A willingness to undertake safeguarding, data protection and other relevant training.
Desirable skills and experience
The following would be useful but are not essential:
- Experience working in the charity sector.
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Experience working with a Board of Trustees or Directors.
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Experience working with or supporting volunteers.
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Experience supporting local, regional or partnership projects.
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Experience of event coordination, ranging from small meetings and face-to-face meetups to larger events.
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Project coordination or project management experience.
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Risk assessment and risk management skills.
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Bookkeeping, budget monitoring or reconciliation experience.
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Fundraising administration or donor stewardship experience.
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Experience creating content using Canva.
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Experience updating website content using WordPress.
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Experience using social media platforms, including Facebook.
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Experience using WhatsApp or similar messaging services for community or project coordination.
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Knowledge of UK GDPR, safeguarding, confidentiality and Equality Act duties in a charity or community setting.
Working relationships
The postholder will work closely with:
- The Operations Lead
- The Reach team
- Trustees
- Branch Coordinators
- RAW Mentors
- Volunteers
- Members and families
- Donors, funders, partners and external stakeholders
Safeguarding, equality and inclusion
Reach is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The postholder will be expected to work in line with Reach’s policies and procedures.
Reach is also committed to equality, inclusion and accessibility. The postholder will be expected to contribute to an inclusive, respectful and supportive environment for members, families, volunteers, staff, trustees and partners.
To apply please respond to every item detailed on the JD & PS (required and desired)
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach.
Deadline for applications: 01 September 2026
Interviews Round 1 (Teams): Mon 07 & Tues 08 September after 4pm
Interviews Round 2 (in person): Wednesday 16 September
Appointment is subject to enhanced DBS & 2 professional reference.
Good luck! Reach is an inspiring community to work with.
We look forward to reading your application.
The client requests no contact from agencies or media sales.
At Special Olympics GB, we're changing the way people think about intellectual disability.
Every day, our athletes challenge expectations, inspire communities and demonstrate what's possible when people are given the opportunity to thrive.
Corporate and commercial partnerships are fundamental to making that happen. They enable us not only to generate sustainable income, but to create opportunities for our athletes through volunteering, employment, leadership, education, inclusion and powerful brand collaborations.
As we build towards the Special Olympics World Summer Games in Chile and continue to grow our national movement, we're looking for an exceptional partnership professional to lead and evolve this work.
This isn't a traditional charity partnerships role. We're looking for someone who combines exceptional stewardship with commercial curiosity, entrepreneurial thinking and creativity. Someone who enjoys spotting opportunities, challenging conventional approaches and designing partnerships that create genuine shared value.
You'll inherit an exciting portfolio of national partners (Coca-Cola Europacific Partners, Toyota GB, Fuller’s pubs, Ocean Outdoor, Mitsubishi Electric UK and others), lead a small but ambitious team, and work alongside the Director of Development to shape the future of one of the UK's most exciting purpose-led partnership programmes.
We are Special Olympics GB. We are Inclusion in Action.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
As part of the CfA funding, we have an exciting opportunity for a Finance Officer to join GSF. This is a part-time role, based remotely within the UK.
This role will be central to ensuring that all financial aspects of the Communities for Afghans programme are delivered to the highest standards of accuracy, compliance, and transparency. You will oversee budget management, financial reporting, grant payment processes, and fraud prevention measures, ensuring that every pound is spent in line with government and contractual requirements.
You will work closely with other team members, Sponsor Groups, and funders to ensure financial processes are efficient, clear, and fully compliant. This is an opportunity to make a real impact by ensuring that funding reaches Afghan families quickly and appropriately, enabling them to settle into safe homes and begin building their new lives in the UK.
About the Role
As Finance Officer, you will:
· Manage programme budgets, spending, and grant tracking to ensure every aspect of funding is compliant with grant conditions.
· Act as the primary point of contact for Sponsor Groups and internal staff on finance-related queries.
· Maintain meticulous financial records for audit purposes and ensure timely and accurate reporting to funders.
· Implement strong controls and authorisation processes to ensure financial probity.
Main Duties and Responsibilities
The role will involve the following, but is not exhaustive:
Financial Management & Compliance
• Ensure compliance with government grant conditions and all funder requirements.
• Manage the Communities for Afghans programme budget and track expenditure.
• Contract management and compliance monitoring for all funding contracts.
• Maintain accurate and up-to-date financial records for audit purposes.
• Arrange deposits for accommodation when required.
Payments & Authorisation
• Design and maintain a clear payment authorisation flow.
• Process payments and invoices efficiently and accurately.
• Require proof of spend / evidence packs from Sponsor Groups using standard templates.
• Process payments to Sponsor Groups only after authorisation.
Monitoring & Fraud Prevention
• Work with the Sponsor Group Relationship Manager and Sponsor Groups to ensure grant funds are used correctly, providing guidance on compliant spending and supporting them to submit evidence packs using standard templates.
• Carry out periodic spot checks and reconciliations of Sponsor Group expenditure to confirm accuracy and transparency.
• Implement fraud controls, such as dual sign-off and audit trails, to safeguard programme funds.
• Provide independent assurance of correct grant usage within six months after the end of the financial year, helping to identify and address any issues proactively.
• Report any significant compliance concerns to the Operations Director and contribute to improving financial processes where needed.
Sponsor Group Support
• Ensure guidance and templates are clear, accessible, and consistent with funder requirements.
Please ensure you include a covering letter as part of your application for this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- DIRECTOR OF OPERATIONS & DELIVERY – operational leadership, service delivery, change and impact
Dogs for Good brings people and dogs together to make life possible. Since 1986, the charity has been dedicated to advancing the life-changing possibilities of the connection between people and dogs, supporting individuals, families and communities affected by disability, autism, dementia, mental ill health and other complex needs.
Through assistance dog partnerships, family-focused workshops and the community dog programme, Dogs for Good helps people access the world with greater confidence, independence and connection. By 2028, the charity aims to support over 6,000 people each year through the life-changing bond between people and dogs.
Dogs for Good is now seeking a Director of Operations & Delivery to provide strategic and operational leadership at a pivotal moment for the organisation. The successful candidate will own the continued delivery and implementation of Dogs for Good’s new operating model, translating strategy into clear, co-ordinated operational plans and ensuring services remain effective, sustainable, impactful and of a consistently high standard.
To succeed in this role, you will bring:
- Significant operational leadership experience, ideally gained in a multi-service or complex delivery environment, alongside demonstrable experience of leading change across teams or services.
- An analytical, data-driven and confident approach, using insight to inform decisions, assess performance and support continuous improvement.
- Experience of translating strategy into practical operational plans, managing budgets and resources, and producing high-quality reports and analysis for senior leaders and Boards.
- A calm structured and reflective leadership style, with the ability to lead through others, foster collaboration and support people to build confidence, capability and ownership.
As you will be working with vulnerable people, you will be required to undergo a DBS check. This will be renewed every 4 years.
Please see the candidate pack for full details.
For an informal and confidential discussion about the role, please contact: Katherine Anderson-Scott, Executive Director at Charisma Charity Recruitment.
- Location: The Frances Hay Centre, Banbury OX17 2BS / hybrid working
- Closing date: Sunday 26 July 2026
- Charisma vetting interviews must be completed by EOD on 5 August 2026, prior to shortlisting on 6 August 2026.
- Interviews with Dogs for Good:
- First stage interviews will take place online: w/c 10 August 2026.
- Second stage interviews will be held in person and include a tour of the site: w/c 17 August 2026.
We welcome and encourage expressions of interest from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
We are committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please contact the Charisma Operations Team. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and who meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
We bring people and dogs together to make life possible.



Switchback is an award-winning charity supporting young men to live life differently after prison. As we launch our next strategic plan to grow our impact even further, we are looking for a new Director of Finance and Operations who can bring both strategic thinking and hands-on operational expertise to help us turn our ambitions into reality.
The Director of Finance and Operations is a key role in the leadership team of a dynamic charity making a real difference in young people’s lives. Managing a small team, you’ll have responsibility for a range of essential business functions central to Switchback’s success as a charity: financial and business planning, HR processes, infrastructure (including IT), governance, risk management and compliance.
You’ll also support our business development and strategic partnership-building, helping us tap into exciting new areas of income and impact, including our plans to share our learning through training and consultancy.
Crucially, you’ll oversee and develop our systems and processes in a way that protects Switchback’s agile and human working culture. This is a fantastic opportunity to play a central role helping Switchback achieve our aims of reaching more young men while inspiring change across the justice system and beyond.
The right candidate will have great strategic judgement, proven financial and business acumen, practical knowledge of operations and good governance, and a strong understanding of creating and leading high-performing teams.
You will have a collaborative approach to working with colleagues and trustees, enjoying getting stuck into the day-to-day business of running a growing charity, as well as the ability to bring in new external partnerships and contractual relationships that serve our commitment to providing real opportunities for our Trainees.
You will be driven to achieve great value for money and use smart processes to enable others to do their best work for a vital social cause.
As well as technical expertise, this role acts as a key sounding board for the CEO and Leadership Team, so you’ll also bring excellent listening skills and the confidence to act as a thinking partner across both strategic and operational issues. As a member of the Leadership Team, you’ll also model our values in the way you work, collaborate and communicate.
If you are interested in using your proven financial and operations management skills to contribute to our exciting next chapter, we’d love to hear from you. In return we can offer the opportunity to work in an organisation with a strong history of personal and strategic impact, where each day you will witness the incredible steps that our Trainees make to change their lives.
We support young men to find a way out of the justice system and build a stable, rewarding life they can be proud of.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you believe in the power of communities to shape change?
OCVA is seeking a values-driven Chief Executive to inspire, connect and champion Oxfordshire’s community and voluntary sector.
This is an opportunity to lead a respected local infrastructure organisation at the heart of Oxfordshire’s voluntary and community sector. As Chief Executive of OCVA, you will work alongside a committed Board and a small, passionate team to support charities and community groups, promote and champion volunteering, influence local systems, and ensure the sector’s voice is heard.
You will balance strategic leadership with strong relationships. This includes working closely with local councils, funders and partners, while staying grounded in the realities faced by community organisations.
We are looking for someone who shares our values, understands the voluntary and community sector, and is motivated by making a meaningful difference. The role is as much about listening, collaboration and trust as it is about income, sustainability and delivery. If our mission resonates and you bring curiosity, integrity and a commitment to inclusive leadership to all that you do then we would love to hear from you.
Please ensure that your CV is up to date and accurate, including accounting for any career breaks and gaps.
In your cover letter please refer to the job description and make sure you address all the points in the person specification, explaining how your experience demonstrates your suitability for the role.
Please give examples of your experience under the 3 following key areas:
Management Capabilities & Team Building
Setting Strategy / Strategic Thinking
Financial Management / Operational Control
If you have a disability or access issues, please let us know if there are any reasonable adjustments we can make to assist you in your application or with our recruitment process.
Enabling a diverse voluntary and community sector to flourish in Oxfordshire.
The client requests no contact from agencies or media sales.
Location: Remote
Salary: £29,000 - £32,000 pro rata depending on experience (£17,400 - £19,200)
Hours of work: 3 days (21 hours) per week
Contract type: Fixed, 12-month Maternity Cover
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Executive Assistant to the CEO role involves:
- Coordinating and maintaining the CEO's diary including organising all appointments, meetings and travel arrangements.
- Identifying, anticipating and preparing CEO information requirements for meetings, appointments and presentations, following up on internal and external requests for information.
- Managing all administration processes relating to the SLT.
- Supporting the CEO and the Fundraising Team with major donor management, including keeping contacts and actions updated, researching prospective donors, communicating with existing donors, coordinating thank you cards and gifts, and tracking secured donations.
About you
Do you have strong attention to detail and accuracy? Can you use initiative and be proactive? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Executive Assistant to the CEO (maternity cover) position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is Tuesday 28th July. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.



