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Ashby Jenkins Recruitment, Cobham, Surrey (On-site)
£70000 - £80000 per year
Posted 2 weeks ago

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Ashby Jenkins Recruitment, London (On-site)
£42000 - £45000 per year
Posted 2 weeks ago
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Ashby Jenkins Recruitment, London (On-site)
£36000 - £42000 per year
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£25,391 - £27,450 Per Annum Pro Rata
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Good Faith Partnership, Remote
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£25,480 per year
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from £27,088 - £31,691 FTE
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Page 6 of 14
Ashby Jenkins Recruitment
London (On-site)
£49062 - £53994 per year
Permanent
Job description

Salary: £49,062 in Cardiff, Edinburgh, Warrington. £53,994 in London.
Contract: Permanent / Full-time
Location: London, Cardiff, Edinburgh or Warrington
Closing date: ASAP – rolling interviews
Benefits: Competitive benefits package including flexible working, generous annual leave, and pension contribution.

A fantastic opportunity has arisen for a Supporter Experience Manager to proactively shape the future of supporter engagement within a well-respected charity. This role is central to driving impactful strategies that enhance supporter satisfaction, loyalty, and lifetime value.

Working collaboratively across teams, you will design and deliver multi-channel supporter journeys, using insight and data to deepen engagement and grow income. You’ll lead on developing a unified supporter experience framework, mapping journeys, identifying pain points, and implementing improvements that ensure every interaction is meaningful and aligned with organisational values.

This is an exciting opportunity to champion innovation, embed a supporter-centric culture, and influence how supporters connect with the organisation across all touchpoints

To be successful as the Supporter Experience Manager, you will need:
  • Significant experience delivering supporter experience or supporter journey strategies
  • Proven experience of creating and delivering multi-channel communications and content
  • Strong analytical skills, with the ability to interpret data and translate insights into action
  • Excellent project management and stakeholder engagement skills, with the ability to collaborate across teams

If you would like to discuss this role with us, please contact us and quote reference: 3011EI

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

 

Organisation
Ashby Jenkins Recruitment View profile Organisation type Recruitment Agency Company size 21 - 50
Posted on: 24 June 2026
Closing date: 24 July 2026 at 12:15
Job ref: MP239680CT2038-3011EIb
Tags: Fundraising