Senior program jobs in Staines upon thames, surrey

Would you like to join an effective and encouraging team that helps people who are homeless find housing? You will be making a tangible difference every day. 

HOPE worldwide provides a compassionate, person-centred housing service ‘Two Step’ that helps people find and sustain accommodation in the private rented sector and in supported housing. 

The team spirit, opportunities for staff development, and the way that staff live out Christian values were instrumental in HOPE worldwide being awarded Investors in People Gold Accreditation.

The nature of the work will require someone who is resilient, quick to learn and is a good team player. Full training and regular support will be provided. 

Relevant experience is desirable but not essential.

Salary: £29,000 – £32,000 per annum

Working hours: Full-time (37.5 hours per week - hybrid role: can work up to 2 days from home by arrangement)

Annual leave and benefits: 25 days annual leave plus Bank Holidays, 5% pension contribution, Employee Assistance Programme.

Requirements - this job is for you if you:

• Have good written and oral communication skills in English and can liaise with external agencies in a professional manner 
• Can communicate compassionately and build trust to help people navigate challenging circumstances
• Have good IT literacy and organisational skills
• Can take initiative as a member of a team
• Can work under emotional pressure and respond to stressful situations professionally and with integrity

What will you do in the role?

• Assess client needs and suitability for accommodation in the private rented sector and/or supported housing via in-person meetings 
• Provide advice, guidance and support over the phone, in person, and via email to clients and stakeholders
• Arrange viewings of suitable properties with clients and liaise with agents and landlords
• Make referrals to hostels and supported housing
• Assist clients to access grants and with benefit claims
• Support clients with issues such as rent payments, liaising with landlords and dealing with neighbours
• Update client records and referrers using our CRM system, In-Form.
• Work with the team to keep improving the service

Desirable Experience and skills:

At HOPE worldwide, we value both lived and learnt experience. The following skills and experience would be helpful but if you don't have them, rest assured that we value attitude and willingness to learn, not just experience and skills:

• Working within a team of professional staff
• Successfully building relationships with a variety of stakeholders
• Experience of working with a charity/third sector organisation
• Working or serving within an organisation with a Christian ethos
• Supporting people to resolve issues with benefit claims
• Personal experience of overcoming homelessness or disadvantage
• Supporting people to access or sustain accommodation 

Equal Opportunities:

HOPE worldwide is an equal opportunities employer. We are committed to ensuring that our workplace is free from discrimination within the framework of the Equality Act 2010.

We welcome applications from candidates of all backgrounds. Candidates will require Right to Work in the UK.

Please note that our office is in Angel, Islington and is up two flights of stairs with no lift. The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us. 

DBS checks:

Due to the nature of the role, a criminal record check is required before a final job offer is made.

How to apply:

Please submit a CV and cover letter outlining your motivation, skills and experience.

We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

Shortlisted applicants will be invited to in-person interviews at HOPE worldwide’s office in Islington.

We look forward to hearing from you!

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

Overall Purpose of the Communications Manager

As Communications Manager at Guts UK, you’ll champion our charity’s work and brand. You’ll play a pivotal role in our charity, delivering our communications, awareness and public education activity and providing communications support across other key areas of our work, including information, research and fundraising.

Who we’re looking for?

You'll be experienced in delivering comprehensive communications and campaigns from start to finish with a natural flare for transforming complex messages into engaging, easy to understand content suitable for different audiences.

You are a friendly and approachable leader who enjoys working creatively and collaboratively within a small team, as well as with external stakeholders and members of our community.

You are a brave and bold communicator who values collaboration and connection, matching our values as a charity, and you have a genuine interest in digestive health or connection to our area of work.

Location

We have offices in London and Huddersfield, both of which are easily accessible by public transport or road. We support hybrid working but attendance in the chosen office is required for a minimum of 1 day per week.

Please see the attached detail job pack for further information and how to apply. 

The organisation

The Royal Albert Hall is one of the world’s most iconic cultural institutions. Since opening in 1871, it has hosted leading figures from music, entertainment, science and public life, welcoming nearly two million visitors each year and reaching millions more globally through broadcast and digital channels.

With annual income of around £63m, the Royal Albert Hall balances commercial income generation with charitable objectives, operating in a dynamic and demanding setting. The organisation combines a historic Grade I listed building with a modern, commercially aware operating model, delivering large scale events alongside an ambitious public benefit and fundraising programme.

The environment is fast paced and high profile, requiring robust financial management, strong collaboration across teams and the ability to respond quickly to changing priorities.

The job

Reporting to the Financial Planning and Reporting Manager, this role plays a key part in supporting effective financial decision making across the organisation. The Management Accountant acts as a finance business partner to circa 20 budget holders across a diverse portfolio, including Building and Projects, Philanthropy and Fundraising, and corporate services functions such as Finance and IT.

The role supports stakeholders throughout the annual budget, forecasting and year end reporting cycle, ensuring that financial information is accurate, well understood and actively used to inform decision making. Responsibilities include producing monthly management accounts and commentary, providing financial analysis and insight for senior stakeholders, supporting budgets and forecasts, contributing to year end and audit processes, and delivering operational finance and ad hoc analytical support.

This is a hands on, outward facing role in a fast moving environment, offering broad exposure across a complex organisation.

The person

Candidates will have a proven finance background, ideally in management accounting or business partnering. You will be part-qualified, qualified, or with equivalent experience.

The successful individual will be technically strong, analytical and detail focused, with the ability to work to tight deadlines and manage competing priorities. They will be confident engaging with non finance colleagues, building trusted relationships, and explaining financial information clearly and pragmatically.

Strong systems skills are required, particularly in Excel, with the ability to interrogate finance systems to extract insight. A flexible mindset, a proactive approach and a desire to continuously improve processes are essential.

What's in it for you

The Royal Albert Hall offers a compelling package, including:

- A salary of £44,625 to c.£51,000
- 35 hours per week on a full time basis
- 25 days annual leave

Other benefits include hybrid working, up to 10% employers pension contribution, free staff canteen, complimentary tickets, and a staff incentive scheme.

Above all, this is a genuinely great place to work, offering the chance to build your finance career in a collaborative, high profile and purpose led organisation.

How to apply

The recruitment process is being managed on behalf of the Royal Albert Hall by Peter O’Sullivan and Jenny Thompson at Hays. Please apply in the first instance to be considered for this opportunity.

The closing date for applications is Friday 24 April. Applications will be considered and contacted before the closing date.

Candidates must be available for a first interview during the week commencing Monday 27 April.

The Royal College of Radiologists is seeking a Service Desk Support Coordinator to join our high performing and well respected IT team. The team supports both day to day office users and the College’s expanding, business critical examinations operations, which represent a significant part of our income and reputation.

This role is central to the delivery of excellent IT services. You will provide 1st and 2nd line support to end users, contribute to the ongoing maintenance of our IT infrastructure, and work closely with a wide range of internal and external stakeholders. Your focus will always be on delivering outstanding customer service, meeting Service Level Agreements (SLAs), and ensuring a positive experience for every user.

As the Service Desk Support Coordinator, you’ll be the approachable and knowledgeable face of IT at the Royal College of Radiologists. Acting as the first point of contact, you’ll support staff, Officers, Examiners, and remote users with IT and Audio Visual systems. From resolving technical issues and managing service requests, to supporting high stakes examinations and ensuring meeting spaces run flawlessly, your work will have a visible and meaningful impact across the organisation.

If you’re passionate about technology, thrive in a service focused environment, and enjoy solving problems, this is an excellent opportunity to contribute to a respected and forward thinking professional body.

What you’ll do:

• Provide responsive, customer focused IT support via Freshdesk, Microsoft Teams, email, phone, and in person
• Log, manage, and resolve IT support tickets in line with agreed SLAs
• Support a wide range of technologies including Windows, macOS, Microsoft 365, Active Directory, and mobile devices
• Assist with user onboarding, training, and the creation and upkeep of technical documentation
• Deliver reliable Audio Visual and video conferencing support for meetings and events
• Provide IT support for examinations and events, occasionally outside standard working hours
• Work collaboratively with HR, Digital Products teams, and external technology partners

What you’ll need:

• ITIL Foundation certification or equivalent practical experience in IT Service Management
• Hands on experience with service desk ticketing systems and supporting Windows and macOS environments
• Working knowledge of Microsoft 365, Active Directory, and end user device support
• Strong troubleshooting skills across hardware, software, and basic networking
• Excellent communication skills with a customer first mindset
• A proactive, self motivated approach and a genuine enthusiasm for learning and development
• A commitment to data protection, information security, and sustainable working practices

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Terms & Conditions

Start date: June 2026

Salary: £35,276 per annum pro rata ((£14,110.40 actual salary, inclusive of £3,990 Southeast Weighting)

Location: Borough of Lambeth and hybrid

Working hours: Part time: 14 hours per week

Contract: Fixed term until 31st March 2027 (extension subject to funding)

Job Description:

Key responsibility areas: 

1. To recruit, train and support women with experience of the criminal justice system and substance misuse needs, to become peer mentors.
2. Maintain case management system to ensure accurate and timely data recording.
3. Develop and maintain relationships with key partners and stakeholders, such as substance misuse services, lived experience groups and networks.
4. Work with colleagues to create opportunities for peer mentors to support women impacted by the criminal justice system and substance misuse issues.

For the full job description, please download the recruitment pack

To Apply

Applications close: Friday, 8 May 2026 at 9am

Interviews with WIP: Monday 18 and Tuesday 19 May 2026

To apply: Submit a completed application form

Please note, applications without an application form will not be considered.

If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk .org

We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.

We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system. 

In line with legal requirements and the nature of our work, this role:

• Is restricted to women only as a genuine occupational requirement
• Requires the right to work in the UK
• Is subject to an Enhanced + Adult Barred List DBS check. 
• Requires that the post holder is not automatically disqualified by (or can obtain a waiver from) the Charity Commission

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you.

We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

 •  Lead and coordinate the daily operations of two Crisis Café sites.

 •  Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.

 •  Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.

 •  Build strong partnerships with local services, promoting the Café and its impact.

 •  Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:

 •  Proven ability to support individuals in crisis, helping them develop self-management strategies.

 •  Experience managing small teams and volunteers.

 •  Strong understanding of mental health services and the recovery approach.

 •  Excellent communication and administrative skills. 

Desirable Skills:

 •  Mental Health First Aid or Suicide Prevention training.

 •  Knowledge of national suicide prevention strategies.

 What We Offer

· A supportive and collaborative work environment.

· Opportunities for professional development, including training and supervision.

· The chance to make a tangible difference in the lives of individuals experiencing mental health crises.

· Flexible working

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Paid time off for medical appointments

· Staff away days and socials

Shifts include evenings and weekends across two locations:

 Hampton Road, Twickenham, TW2 5QB

 Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB

Apply Now

If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!

We are actively interviewing for this role. 

The successful candidate will need to undergo an Enhanced DBS check.

Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.

Let’s build a stronger, healthier community together.

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator. 

This is an exciting and stimulating opportunity for a talented self-starter to join a small, capable operations team who play a pivotal role in member engagement and retention. With a focus on delivering an excellent experience to members, you will be the first point of contact for RCR members, putting them at the heart of everything you do. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes, whilst ensuring that every interaction has a positive impact on our members. You will be efficient, responding promptly to all requests and deliver strong data integrity for membership with your exceptional attention to detail.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. And if you aren’t currently in an administrative role, but think you have the right skills and experience to succeed, we’d encourage you to apply.

What you will do: 

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes using our CRM throughout the membership lifecycle from recruitment to retention. 
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members. 
• Support the Membership Events Coordinator to deliver outstanding membership engagement events. 

What you need:

• Demonstrable experience of providing exceptional customer service.
• Experience of managing administration processes efficiently.
• Experience of using and maintaining a CRM database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
• Good working knowledge of Microsoft packages.

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Do you have experience leading content strategy across a broad range of channels and using audience insight and user research to shape content? Would you like to help end the devastation caused by dementia by shaping how we tell our story, ensuring our content supports dementia support, fundraising, campaigning and awareness? 

About the role
We are recruiting for a Strategic Content Lead to join on a full-time basis, working 35 hours per week on a permanent contract. This is a home-based role, with occasional travel required for in-person team meetings and events.

As Strategic Content Lead, you will champion our strategic, organisation-wide approach to content. You’ll develop and lead a clear content strategy that aligns with our overall vision and content principles, ensuring everything we create is consistent, accessible and focused on delivering impact for our audiences.

You’ll continue to evolve how we deliver content, embedding modern content design practices, accessibility standards and new tools and technologies across digital, print and wider media channels. You’ll take a holistic view of content across the Society, driving a channel-neutral approach that brings together subject matter experts, marketing and communications teams, and channel owners.

In this role, you’ll also work collaboratively across teams to make sure content is well-governed, planned, created and used in the most effective way; reducing duplication, improving quality and ensuring it aligns to organisational priorities.

You’ll use insight, data and user research to develop a deep understanding of our audiences, from people affected by dementia to supporters, partners and volunteers. This will help you to continuously improve our content ensuring it is effective, easy to access and meets the needs of those we serve.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Monday 18th and Tuesday 19th May.

About you
Joining us, you’ll have proven experience leading content strategy across a broad range of channels (e.g. web, social, email, print, media and broadcast). In addition to this, you’ll have a good understanding of how different channels work together within a joined-up content ecosystem.

Crucially, you’ll be able to use audience insight and user research to shape content, with experience setting and upholding content standards, including tone of voice and editorial guidelines. You’ll also be forward-thinking with an awareness of emerging content practices and technologies (e.g. AI, automation, modular content).

To be successful in this role, you’ll need to be able to communicate effectively with others. This includes utilising your experience of managing, mentoring and developing high performing teams, your ability to influence and advise senior stakeholders and your experience of working in collaboration with other teams.

What you’ll focus on:

- Leading and evolving the organisation-wide content strategy aligned to priorities across support, fundraising, campaigns and awareness.
- Acting as the organisation’s senior expert on content strategy, guiding and influencing stakeholders.
- Defining and embedding the content operating model, including roles, responsibilities and decision-making.
- Owning content standards, including tone of voice and editorial guidelines, ensuring content is accurate, consistent, accessible and inclusive.
- Leading the organisation’s storytelling approach, including sourcing and use of real-life stories to ensure content supports fundraising, awareness and behaviour change.
- Setting KPIs and performance frameworks aligned to organisational objectives.
- Using analytics, research and feedback to improve content effectiveness whilst identifying opportunities to improve content through new tools, technology and AI.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Background:

Gender Action for Peace and Security (GAPS) is the UK's Women, Peace and Security (WPS) civil society network. We work with our members and partners to influence UK Government policy, strengthen accountability on WPS commitments, and amplify the voices and expertise of women and girls living in conflict-affected contexts.

As a membership organisation, GAPS operates as a small, collaborative Secretariat, requiring flexibility, shared ownership of priorities, and an 'all-hands-on-deck' approach to delivering high-quality policy, advocacy and coordination work.

Job purpose:

The GPS Policy & Advocacy Advisor provides expert policy and advocacy support on WPS and gender across GAPS' work, with a particular focus on UK policy development, accountability and influence.

The post-holder will contribute to policy analysis, messaging and advocacy outputs; support engagement with UK Government and Parliament; assist with collective civil society advocacy; and ensure GAPS remains informed and responsive to emerging WPS and peace and security issues.

The role also supports GAPS' participation in the WPS Helpdesk consortium, contributing policy expertise on WPS and transnational threats. The Policy & Advocacy Advisor will work across the organisation to support statements, submissions, briefings and strategic responses as needed.

Purpose of the job

As Corporate Partnerships Manager, you will be joining a supportive and highly ambitious Corporate Partnerships Team sitting within the wider Fundraising Department. You will work closely with colleagues across Fundraising, Communications and Marketing, Delivery and Impact, collaborating to maximise the value and impact of corporate partnerships.

You will be working across both account management and new business, building on your knowledge and expertise across these two disciplines to proactively spot new income generation opportunities for the charity, as well as unlock non-financial support through skills-based volunteering, pro bono projects, and collaborative communications and brand engagement opportunities. This role also includes line management responsibilities.

Why work at UK Youth?

UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning, so that every young person has someone who believes in them. Our vision is a society that backs every young person - through each spark, struggle and success.

 As the UK’s national infrastructure body for youth work, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.

 We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning. Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come.

Key responsibilities

Account Management

• Lead on the account management of a portfolio of UK Youth’s high-value corporate partners, maximising income and wider partnership value for UK Youth.

• Work cross-organisationally to design and deliver high-quality engagement opportunities for new and existing partners, with a focus on skills-based volunteering, pro bono support, commercial products, and integrated communications, storytelling and brand engagement opportunities.

• Collaborate closely with Communications and Marketing to amplify partnerships, ensuring strong visibility, compelling storytelling and mutual brand value.

New Business

• Work closely with the Head of Corporate Partnerships and Corporate Partnerships Manager (New Business) to build and maintain a strong, well-qualified pipeline of new opportunities.

• Proactively approach new companies within priority sectors, developing and delivering high-quality pitches and tailored propositions to secure new partnerships.

• Support the team to conduct thorough due diligence and capacity analysis on new partnerships and re-funding opportunities.

Line Management and Team

• Line manage one Corporate Partnerships Officer who primarily supports account management, while also contributing to new business activity, enabling them to deliver excellent partnership management and identify opportunities to maximise income and support.

• Uphold and maintain account management and new business processes, including individual stewardship plans, accurate recording of activity on the CRM, income pipeline tracking and due diligence.

Experience We're After

We welcome candidates with relevant professional or transferable experience, including equivalent experience gained outside corporate fundraising.

• Experience of managing high-value corporate partnerships, with a strong focus on account management.

• Experience of prospect research and contributing to pitching, proposal development or bid processes.

• Experience of line management, with the ability to motivate, support and develop team members to deliver high performance.

• Experience of working in a fast-paced environment across multiple projects and priorities.

• Experience of project management, including planning and delivery of partnership activities.

• Experience of working within a fundraising or target-driven environment.

• Experience of delivering successful employee engagement initiatives, including skills-based volunteering and pro bono programmes.

• Experience of working collaboratively with Marketing and Communications teams to deliver partnership-related content, campaigns or storytelling.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 4th May 2026 at 23:59pm (midnight)

Provisional Interview Dates: 13th and 14th May 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Do you want to support people with mental health issues?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you

Group Facilitator (Flourish - Refugee and Asylum Seeker Service)
Reference: 338
Salary scale: £26,000 - £27,000 pro rata
Working hours: 30 hours per week, Part-Time (flexible between Monday – Friday, 9am – 5pm)
Contract: Permanent
Based: Hertfordshire Countywide (Base location flexible to one of our Wellbeing Centres dependent on location)
Responsible to: Senior Groups Coordinator

Another exciting role has become available within our Flourish – Refugee and Asylum Seeker Service.

About the Service

Flourish is our service providing mental health support to asylum seekers and refugees in Hertfordshire through assertive outreach support and providing wellbeing drop-in groups. The groups centre on improving the emotional wellbeing and mental health of refugees and asylum seekers, providing these individuals with a safe space to discuss their concerns, providing coping strategies and practical support where required and to help these individuals engage with diverse creative activities and develop their confidence and self-esteem whilst helping them integrate into Hertfordshire and the UK.

About the Role

This role is to promote and facilitate our Flourish support groups. Flourish is our service providing mental health support to asylum seekers and refugees in Hertfordshire through assertive outreach support and providing wellbeing drop-in groups.

Key Responsibilities:

• The purpose of this post is to promote and facilitate our Flourish peer support groups.
• To play an integral role in instilling HMN’s values through the Flourish refugee and asylum seeker service.
• Promoting and facilitating the Flourish groups
• To work as a team.
• To play a key part in the development and delivery of quality of support services.
• Planning and preparing for each weekly session, establishing the session aims, materials required and anticipated outcomes for people attending.
• Ensuring refugees and asylum seekers feel safe and supported within the group.
• Ensuring diversity across weekly sessions for service-users. 
• Liaising with translators and booking them where required to meet the needs of the groups.

We Offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 1st May.
Interviews will be held on a rolling basis.
Please note: Due to high numbers of expected applicants, we may close this advert early.
N.B. Please quote reference number 338 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Do you want to work with a leading advocacy charity organisation supporting those in need?

  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

  

Are you keen to make a difference to people who want to be heard? 

  

Then come and join us here at VoiceAbility. 

We are looking for a new Team Leader to join our team in.We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. 

  

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

   

About the role? 

We have an exciting opportunity for a Team Leader to join our team covering a variety of health boards.You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients. 

  

About you 

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved. 

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice. 

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference? 

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven. 

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.Assisting them to grow in confidence and empowering them to assist those in need of support. 

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected. 

  

Benefits  

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service  

5% employer pension & minimum 3% employee contribution  

Salary sacrifices pension scheme  

Separate Life Assurance Cover (equivalent of two times your annual salary)  

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc  

24/7 Employee Assistance programme  

Access to remote counselling service  

Paid Disability Leave  

Paid compassionate Leave  

Home Working Allowance   

   

Support with continuous professional development  

Access to Clifton Strengths Coaching for development   

Personal Development Plans  

   

How are staff supported to work remotely?  

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.  

When you need to travel for work, expenses will be paid (mileage or public transport costs).   

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.  

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the People Team for further options. 

Terms & Conditions:

Start date: ASAP

Salary: £27,383 per annum (inclusive of £3,990 Southeast Weighting)

Location: Hybrid with 3 days in the London office (Patshull Road)

Working hours: Full time: 35 hours per week

Contract: Permanent

Job Description:

We are seeking a meticulous and proactive Finance and Office Administrator to assist with our financial transactions and ensure the smooth running of our office operations. The ideal candidate will be interested in learning  and finance and administrative functions and skills, have good organisational skills and the ability to multitask in a dynamic environment. 

Key Responsibility Areas 

1. Finance Administration
2. HR Administration
3. Office Administration 

For the full job description, please download the recruitment pack.

Person Specification:

Skills and Experience 

• Education: Minimum of GCSEs in Mathematics and English or equivalent
• Experience: Some demonstrable administrative experience 
• Software Skills: Microsoft Office Suite. 
• Organisational Skills: Good multitasking abilities and attention to detail. 
• Communication Skills:  Good written and verbal communication skills. 
• Problem-Solving: Ability to identify issues and implement effective solutions. 
• Confidentiality: Maintain high levels of discretion and confidentiality. 

Personal Attributes and Other Requirements 

• This role has been designed for someone who wants to learn and develop new skills and includes training. We would encourage applicants who align with this to apply. 
• Commitment to the core values and ethos of Women in Prison, including social justice and feminism. 
• Commitment to anti-discriminatory practice and equal opportunities and an ability to apply awareness of diversity issues to all areas of work. 

We’re currently recruiting a part-time (17.5 hours per week) Counselling Service Manager to manage the Charity’s Croydon counselling service and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.

Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 14-25 including individual support; crisis support and mental health themed activities. The post has scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London.

All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people. 

Please read the full Job Description and Person Specification for this role included in the Service Manager Recruitment pack below, before submitting your application.

Applying for the Posts 

This information pack has the Job Description and Person Specification for the Service Manager in Croydon role.  

To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and return to the email address on the Application Form by midday on Tuesday 5th May 2025. 

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.  

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible

*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.