Service development manager jobs in New eltham, greater london

Longmire Recruitment is our dedicated recruitment partner for this vacancy.

• Location: Hybrid working – (currently 5 days over 2 weeks in office)
• Reports to:        Chief Executive Officer

About SRUK:

Scleroderma & Raynaud’s UK is the UK’s leading charity for people affected by Scleroderma and Raynaud’s. We provide information and support to patients, campaign for better awareness and services, and fund research into treatments and cures.

We are a small, ambitious and impactful organisation. Working at SRUK means being part of a collaborative team where everyone contributes whilst thinking strategically about our long-term impact. The COO will work closely with internal teams, professionals, researchers, trustees, and people affected by these conditions.

The Role:

Key Responsibilities include:

• Working closely with the CEO, the COO will translate strategic vision into operational delivery, ensuring the organisation has the systems, people, and processes in place to achieve its goals
• Providing operational leadership as part of the Senior Management Team
• Overseeing financial management, budgeting, and reporting
• Leading governance, compliance, and Board support
• Driving people strategy, culture, and organisational development
• Managing IT systems, data, and digital transformation
• Ensuring effective operational processes and risk management
• Providing support to the department heads, chair SMT meetings, and deputise for the CEO when needed

About You:

You will bring significant experience in senior operational leadership, ideally in the charity or not-for-profit sector.  Knowledge of health, particularly rare conditions or patient organisations would be advantageous, but not essential.   

You will have a strong track record of leading and developing senior teams.  Financially astute, you have experience overseeing budgets, management accounts, and presenting to Boards, alongside a solid understanding of governance and regulatory compliance. 

You will bring experience in HR and people management, including policy development and employee relations, as well as oversight of systems, IT, and digital infrastructure. Professional qualification in finance, HR, or relevant management discipline would be advantageous. 

Crucially, you will combine strategic insight with a pragmatic, hands-on approach, and will be comfortable operating across a broad remit within a small, agile organisation, and motivated by the opportunity to help shape and strengthen how it operates.

Why Join Us:

This is a fantastic opportunity to make a real difference for people affected by rare diseases. You’ll work within a passionate, dedicated team and lead initiatives that help sustain and grow SRUK’s vital work.

How to apply:

Longmire Recruitment is our dedicated recruitment partner for this vacancy.

Neo-Natal Support Worker 

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

This role covers the South West of London, including Chelsea & Westminster catchment area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week)' as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

About the role

Sitting within the Community & Events Team, and more broadly the Income & Engagement Department, the Community Fundraising Officer plays a vital role in supporting the long-term growth, development, and delivery of Sands’ community fundraising activities.

This is a new role at Sands, and it is an exciting time to join our growing team. This role will support acquisition activity, national campaign delivery and provide outstanding stewardship to fundraisers, community group and Sands groups, maximising their fundraising efforts and strengthening their relationship to Sands. You will also support the development of Sands regional fundraising approach, providing operational and administrative support to the Community Fundraising Manager.

The role is key to enabling the scaling of national community campaigns, enhancing supporter led fundraising activity, delivering high quality supporter stewardship, and supporting the future development of Sands’ emerging regional fundraising model.

Main Responsibilities

Community Fundraising Delivery & Growth

• Working with the Community Fundraising Manager, develop and deliver a community fundraising strategy for both new and existing activities.
• Support and assist with the delivery of Sands' community fundraising portfolio, ensuring activities are monitored and excellent supporter experience is given so to maximise impact and growth of each product.
• Provide operational and administrative support across the community fundraising pipeline, including, building web pages and ad campaigns, managing enquiries, recording activity on the database, drafting communication and creating e comms.
• Support the implementation of Sands’ regional fundraising model over the next strategy period, working with internal teams to establish ways of working, build best practice and, to identify opportunities for local engagement and increased income.

Supporter Stewardship & Relationship Management

• Deliver high quality, personalised stewardship for supporter led community fundraisers, community groups, schools, clubs and societies, ensuring supporters feel valued, inspired and supported throughout their fundraising efforts.
• Maintain regular communication with supporters via email, phone, and social platforms, ensuring prompt responses, clear guidance and automating where appropriate to improve efficiency.
• Provide proactive stewardship to high potential fundraisers and groups, helping them reach and exceed their targets.
• Work in collaboration with the Supporter Care Team to ensure seamless supporter journeys and continuity of communication.
• Work in collaboration with the Volunteering Team to support Sands Volunteer Groups with their local fundraising activities.
• Review and implement a tiered thanking model, ensuring fundraisers of all levels are thanked appropriately and in a timely manner.

Marketing & Engagement

• Support the Community Fundraising Manager with the delivery of marketing activities for supporter led community fundraising.
• Assist with the development of marketing materials and ads for supporter led community fundraising, seasonal campaigns, and national challenges.
• Work with the Engagement Team to update and maintain the “Fundraise for Us” section of Sands’ website, ensuring content is inspiring, accurate and up to date.
• Gather case studies, stories and impact examples to support promotional activity and supporter motivation.
• Capture and create content for email and social media.
• Work with external agencies and provide admin support to maximise impact and capture learnings.

Administration, Data & Reporting

• Maintain accurate supporter records in the CRM, ensuring all relevant information is captured and updated in a timely manner.
• Support data insight and reporting processes, enabling effective measurement and optimisation of community fundraising activity.
• Prepare basic reports, summaries, supporter lists and stewardship logs.
• Manage logistical tasks relating to fundraising packs, stewardship materials and fundraising products.
• Ensure all activity complies with fundraising regulation, governance standards and Sands’ policies.

Cross Team Collaboration

• Work closely with the Community Fundraising Manager, Supporter Care Officers, Engagement Team, Events Team and Community & Volunteering Team to ensure joined up supporter experience across Sands.
• Support the wider fundraising programme during peak activity periods—including Baby Loss Awareness Week, Say their Name Day, Winter campaigns, and regional events—by assisting with supporter enquiries, content collation and campaign delivery.
• Attend Sands events, supporter activities and external meetings where required, occasionally outside of normal working hours.

General Responsibilities

• Be an active member of the Community & Events Team and Income & Engagement Department, collaborating with colleagues to optimise performance across all fundraising areas.
• Demonstrate flexibility and a willingness to adapt within a fast growing, evolving fundraising function.
• Take part in monthly 1:1s, annual appraisals, and personal development reviews.
• Undertake all mandatory training and abide by Sands’ organisational policies.
• Represent Sands professionally at internal and external events and meetings.

Person Specification

Skills & Experience

• Experience in a fundraising, events, community engagement, customer service or administrative role (charity sector experience advantageous).
• Excellent interpersonal skills, with the ability to build rapport and communicate empathetically with supporters.
• Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively and meet deadlines.
• Ability to write clear, engaging supporter communications.
• Comfortable using CRM systems, databases and digital platforms.
• Creative thinker with the ability to contribute ideas for campaigns and supporter engagement.
• A passion for supporter led fundraising and an understanding of the motivations of community fundraisers.

£59,656 per annum (London based) or £54,887 per (non-London based) + excellent benefits

Remote or London based (must be able to attend the London office at least twice per month if remote working)

The Royal College of Speech and Language Therapists (RCSLT) is seeking a Head of Membership to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.

Who we are

The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

The Membership Team delivers an indispensable, personalised and insight‑driven experience. Our vision is for every therapist to feel supported, connected and valued through exceptional service. We empower members at all stages of their careers by linking them to the right resources and communities and supporting them through key transitions. We own and lead the Member Value Proposition (MVP) to ensure members feel they receive strong value for money, protecting the organisation’s core income stream.

Reporting to Director of Membership and Communications, the post holder has delegated authority for operational membership decision‑making, acting as the organisational steward of the Member Value Proposition and representing member needs across the organisation. The post holder is to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.

The role is also responsible for implementing a clear, insight‑informed membership plan that supports retention, value for money and the effective delivery of the organisation’s core membership fee income stream, ensuring high‑quality experiences and strong cross‑organisational alignment.

What we are looking for

We are looking for a strategic and collaborative Head of Membership who can lead and evolve our membership and engagement function. The successful candidate will bring a strong understanding of membership lifecycle management, value proposition development and insight-led decision-making, with the ability to translate data into clear priorities and improved member experiences. They will have proven experience leading teams and managing people in a fast-paced, changing environment and working cross-functionally to achieve organisational goals. Confidence in using and championing CRM systems as a core organisational asset is essential, alongside a solid understanding of data protection and GDPR.

The ideal candidate will be an effective communicator and influencer, able to present recommendations to senior leadership and build strong stakeholder relationships. They will be skilled in driving digital adoption, supporting teams through change and embedding continuous improvement approaches. A calm, structured and solutions-focused mindset is key, as is a commitment to a member-centred approach and high-quality service delivery, including oversight of complaints processes.

Please see the job description brochure with more information regarding the required experience and skillset needed for this role.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous Pension scheme
• Life insurance cover
• Season Ticket Loan scheme
• Eye care voucher scheme
• Family friendly employer including enhanced maternity and paternity leave
• Cycle to Work scheme
• Access to an Employee Assistance Programme and more!

Should you wish to discuss the role in strict confidence, or for more details about the role, please contact Lorna Lewis by email.

For more information and to apply, please visit our careers page via the apply button.

Closing date: 9.00am on Tuesday, 26 May 2026.

Interview date: w/c Monday, 8 June 2026 (in person in our London Bridge Office).

There will be a task that will be needed to be completed as part of the interview process.

Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Organizational Context and Scope

Under the overall supervision of the Chief of Mission (CoM) in IOM UK and direct supervision of the Resources Management Officer (RMO); and, in collaboration with relevant units at Headquarters and the Administrative Centres, the Senior Human Resources Associate will be responsible and accountable for managing the human resources  functions in the UK mission.

For more details about the role ad how to apply, please visit IOM's career page: https://unitedkingdom.iom.int/careers

Location: Home Based in Hillingdon, Hounslow or Ealing

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You’ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant.

You’ll empower people affected by Parkinson’s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible.

What you’ll do:

• Provide in depth, person-centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy

• Respond to enquiries through a range of channels and areas based on service need, keeping accurate, up to date online client records in line with practice

• Make best use of time in providing an effective client service

• Recognise and respond to potential safeguarding situations using established procedures

• Provide information on a variety of health and social care issues, including appropriate emotional support, employment and welfare benefits guidance and advocating with and on behalf of clients

What you’ll bring:

• Background and/or current experience in health and social care

• Experience of providing health and social care information through a range of channels

• Well-developed telephone skills including active listening and questioning

• Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care 

• Experience managing a complex caseload effectively and efficiently 

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar

• Live in the area covered by the role (West London) with the ability to travel and work flexibly 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from 3 June 2026 via google meet.

The successful candidate will be required to:

• Live in the area specified - West London boroughs of Hillingdon, Hounslow or Ealing, and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

• provide occasional cover on Saturdays and/or Bank holidays

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

We are opening a new detox centre and are looking for Support Workers to provide safe, compassionate, and practical support to individuals undergoing detoxification in a structured, trauma-informed environment.

Key responsibilities:

• Provide day-to-day support to clients during detox, ensuring safety, dignity, and wellbeing
• Recognise and respond to signs of withdrawal, deterioration, or crisis, escalating concerns appropriately in line with protocol
• Act as a keyworker for allocated clients, offering consistent support and engagement
• Carry out regular welfare checks and monitor clients’ physical and emotional presentation
• Support safeguarding practices and report concerns in line with policy
• Assist with drug and alcohol testing in line with training and procedures
• Support safe medication administration in line with policy and competency assessment, and report any side effects or concerns.
• Follow health & safety, infection control, and lone working procedures at all times.
• Work collaboratively with multidisciplinary professionals (e.g. nurses, clinicians, therapists) to ensure safe and effective care.
• Liaise with community services and professionals (e.g. housing, probation, recovery services) to support move-on following detox
• Maintain accurate electronic records and contribute to handovers and team communication
• Support with practical tasks as required, including maintaining clean and safe communal environments

Essential criteria:

• Experience in a support, care, or people-focused role
• Strong verbal and communication skills
• Understanding of safeguarding and willingness to follow safeguarding procedures
• Ability to recognise risk and respond appropriately, including escalation of safeguarding or medical concerns.
• Ability to build professional and supportive relationships with vulnerable individuals
• Willingness to complete mandatory training (e.g. safeguarding, first aid, de-escalation, substance misuse).
• Basic computer literacy and confidence using electronic systems
• Calm, reliable, and compassionate approach, including in challenging situations
• Willingness and ability to work across different shift patterns, including some weekends, as required by the service

Desirable:

• Experience in mental health, substance use, recovery, or related services
• Understanding of trauma-informed approaches
• Experience of key-working or supporting individuals with complex needs
• Knowledge of detox or recovery pathways
• Experience liaising with community or statutory services
• Experience working in a multidisciplinary team

We offer:

• Full training and ongoing development with scope for progression
• Supportive team environment
• Regular supervision and reflective practice
• Opportunity to be part of a new and developing detox service

This role requires working shifts, including evenings, weekends, and potentially nights.

Enhanced DBS required.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Workerto play a pivotal role in our Highbury Grove Recovery House in Highbury

Sounds great, what will I be doing?

 In this role, you will empower clients to build confidence, develop coping skills, and work towards greater independence throughout their time in the service. You will manage a varied caseload, deliver group activities and co‑produced programmes, and support service users to engage effectively with community professionals and local support networks. Working collaboratively with colleagues, you will help shape peer‑support opportunities, ensure the safety and wellbeing of all service users, and maintain accurate, timely records in line with organisational values and procedures. This is a dynamic position that requires flexibility, strong communication skills, and a commitment to recovery‑focused practice, including active participation in supervision, assessments, and service reviews.

The working hours are 8am-4pm and 2pm-10pm, including bank holidays and weekends.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We're seeking someone with proven experience supporting individuals with mental health needs, including those with dual‑diagnosis, and a strong understanding of the challenges they face. You'll bring knowledge of mental health legislation, safeguarding, recovery‑focused practice and local wellbeing services, along with the ability to communicate with empathy, dignity and respect. The role requires someone confident working both independently and as part of a team, able to support new staff and volunteers, and comfortable collaborating with statutory and community partners. You'll have experience delivering groups or added‑value initiatives, strong organisational and time‑management skills, and the ability to work dynamically under pressure. Competence in risk assessment, case management, and maintaining clear written records is essential, as are solid IT skills and the confidence to represent the organisation externally, including presenting to stakeholders.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Job Title: Equipment Advice and Outreach Officer

Reports to: Chief Executive / Practice Lead

Contract: Fixed term, 18 months

Hours: Part-time, approximately 22.5 hours per week (0.6 FTE)

Location: Home-based in England, with regular travel across a large region and occasional overnight stays

Salary: £20,556 (Full-time equivalent salary (FTE): £34,259)

About Pathfinders Neuromuscular Alliance

Pathfinders Neuromuscular Alliance is a user-led charity run by and for people with muscle-weakening conditions. We provide advocacy, peer support, information, training and campaigning to help disabled people live with greater confidence, connection and control.

We are developing a new service model to help adults with neuromuscular conditions identify practical needs relating to equipment, adaptations and wider day-to-day transitions, and to connect them to people with relevant lived-experience expertise.

Purpose of the Role

The Outreach and Practitioner–Evaluator will help Pathfinders identify adults with neuromuscular conditions who may benefit from practical support around equipment, adaptations and wider day-to-day challenges.

The role is not primarily to provide complex specialist advice directly. Instead, the postholder will:

• build relationships with services and organisations to identify potential clients
• hold structured conversations to understand people’s needs
• offer initial information, practical resources and signposting
• connect people to Pathfinders’ lived-experience specialists where more specific insight is needed
• support the development of reusable lived-experience resources, including short videos, blogs and written guidance
• collect routine feedback and help document and evaluate the service

Pathfinders’ lived-experience specialists are people with direct personal experience of neuromuscular conditions and of specific issues, transitions or practical solutions. A key part of this role is helping people access that expertise.

The role is to help people make sense of what might help, what routes may be available, and who they may need to speak to next. It is not to guarantee that equipment will be obtained, but to improve people’s understanding, preparedness and access to relevant expertise and pathways.

Main Responsibilities

1. Outreach and relationship-building

• Build and maintain relationships with clinics, hospices, charities, networks and other relevant services.
• Travel regularly to external settings to identify potential clients and raise awareness of the service.
• Confidently approach professionals, families and individuals to explain the offer and encourage engagement.
• Help create practical referral and engagement routes into the service.
• Prioritise outreach activity in line with project aims and agreed target regions.

2. Needs identification and support coordination

• Hold 1-to-1 conversations with adults with neuromuscular conditions and, where appropriate, family members or supporters, to identify practical needs relating to equipment, adaptations and wider day-to-day challenges.
• Provide initial information, signposting and relevant resources within agreed boundaries.
• Recognise when an issue would benefit from connection to a Pathfinders lived-experience specialist and facilitate that connection.
• Recognise when an issue requires statutory or clinical input and support onward referral or escalation where appropriate.
• Work with Pathfinders staff to help ensure people are connected to the most appropriate source of practical or professional support.

3. Working with lived-experience specialists and resource development

• Work with freelance lived-experience specialists to identify practical solutions, insights and examples relevant to the issues raised by service users.
• Support and encourage lived-experience specialists to share their expertise in accessible ways.
• Help coordinate and develop practical resources based on lived-experience knowledge, including short videos, blogs and written guidance.
• Contribute to ensuring these resources are accessible, organised and responsive to recurring needs identified through the service.

4. Documentation and evaluation support

• Maintain accurate records of outreach activity, contacts, needs identified, resources shared, onward connections and follow-up.
• Support the collection of routine feedback, including post-support forms and short follow-up conversations.
• Use agreed templates and systems to document contacts clearly and consistently.
• Share reflections and emerging themes with the team to support ongoing learning, evaluation and service development.

5. Teamworking and service development

• Participate in regular supervision, planning and reflective review meetings.
• Work collaboratively with the Chief Executive, Advocacy Officer, freelance lived-experience specialists and external partners.
• Contribute to the refinement of service processes, boundaries and referral pathways.
• Support dissemination of learning through briefings, webinars or other outputs as required.

Additional Requirements

• Regular travel across England is required, typically around once per week, with priority given to areas closest to the postholder’s base in the first instance. 
• Some travel may involve overnight stays.
• The postholder must have access to and use of a car for work purposes, although train travel may be used for some visits.
• Travel expenses and mileage will be reimbursed in line with organisational policy.

Person Specification

Essential

• Confident, outgoing and comfortable starting conversations with new people in professional and community settings.
• Experience of outreach, community engagement, advice, advocacy, support work or case coordination.
• Strong organisational skills and confidence managing follow-up, coordination and documentation.
• Comfortable using forms, spreadsheets, databases or case-recording systems and completing paperwork accurately.
• Familiarity with equipment, adaptations or practical support issues affecting disabled people.
• Ability to identify needs and know when to seek support, connect someone to lived-experience expertise, or refer on.
• Strong communication skills and a sensitive, respectful approach with service users, families and professionals.
• Ability to work independently while remaining well connected to a small team.
• Able and willing to travel regularly across England, including occasional overnight stays.
• Access to and use of a car for work purposes.
• Commitment to inclusion, dignity and user-led practice.

Desirable

• Experience of working alongside people with lived experience to co-produce support or resources.
• Experience of gathering feedback or supporting service evaluation.
• Knowledge of health or social care systems.
• Personal or close lived experience of disability or long-term conditions.

We are aiming to recruit immediately for this role with the first round of interviews on 1st June, but will conduct further interviews if necessary until we identify a suitable candidate.

Hybrid - within commuting distance of one of our campuses in London, Birmingham, Blackburn, Doncaster, Bradford, Redcar or Bristol

We are seeking a motivated and enthusiastic Senior Data Engineer to join our TED team and play an important role in building and maintaining the technical infrastructure that supports the NIoT and TED.

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to improve teacher and leader development across the education system.

A key part of that mission is our Teacher Education Dataset (TED), an ambitious data and research initiative focused on building better evidence about teacher development and what makes teaching impactful. By bringing together education, research and digital infrastructure, TED will support new insight into how teachers develop, improve and thrive across their careers.

About the role

We are seeking a motivated and enthusiastic Senior Data Engineer to join our TED team and play an important role in building and maintaining the technical infrastructure that supports the NIoT and TED. Working at the intersection of data engineering, data and research, the postholder will help develop secure, reliable and scalable systems that enable robust analysis and contribute to high-quality, evidence-informed improvement across the sector.

Corporate responsibilities

• To ensure that the responsibilities of the role are carried out in a way which reflects the mission and the values of the NIoT.

• To be aware of and observe all policies, procedures, working practices and regulations, and in particular to comply with policies relating to Equal Opportunities, Health and Safety, Confidentiality, Data Protection and Financial Regulations, reporting any concerns to an appropriate person.

• To comply with all reasonable management requests.

Key Responsibilities

• Design, build and maintain Azure-based data pipelines to support the ingestion, transformation and curation of TED datasets.

• Develop and maintain Azure SQL databases and research-facing schemas across raw, transformed and curated data layers.

• Write efficient, secure and well-structured T-SQL to support ingestion, validation, transformation and optimisation.

• Contribute to the development and ongoing refinement of a Common Data Model across multiple education data providers.

• Integrate and harmonise data from school MIS and EdTech platforms, including Bromcom, Arbor and Wonde.

• Build and maintain robust validation, logging, auditing and reconciliation processes to improve data quality and trust.

• Support secure data handling, including pseudonymisation, access control and compliance with data-sharing agreements and security requirements.

• Work closely with analysts, researchers, architects and partners to deliver scalable, analytics-ready data solutions.

• Contribute to agile planning, technical design, documentation and operational handover.

Essential criteria

• Proven experience in data engineering, including building and maintaining production-grade data pipelines.

• Strong experience with Azure Data Factory and Azure SQL Server.

• Strong T-SQL skills, including schema design, stored procedures and query optimisation.

• Experience implementing validation, monitoring, logging and reconciliation controls within data pipelines.

• Strong understanding of secure data architecture and the handling of sensitive personal data.

• Experience with Azure DevOps, version control and CI/CD practices.

• Strong analytical and problem-solving skills, with excellent attention to detail.

• Ability to communicate effectively and work successfully in a multidisciplinary team.

Desirable criteria

• Experience with education datasets, school MIS systems or EdTech platforms.

• Experience with common data models, longitudinal datasets or research-oriented data infrastructure.

• Experience with Power BI, Fabric or related analytics technologies.

• Experience in a public sector, education or high-governance data environment.

• Interest in applying data engineering to improve education and teacher development.

Key benefits

• Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays).

• Flexible Working – we offer flexible start and end working times, with hybrid working in place for all roles.

• Pension - Entry to the Local Government Pension Scheme.

• Salary Sacrifice Schemes – we offer salary sacrifice schemes for bikes, cars and tech!

• Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!

• Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.

• Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

• Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.

• Development: We fully support the development of our staff and ensure that you have high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

If you have any queries about this role, please contact our recruitment team.

For more information and to apply, please visit our vacancies page.

Closing date: 10.00am on Monday, 1 June 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

Context and Background

The NSPCC's mission is to end cruelty to children in the UK. In order to carry out its

charitable work and achieve its strategic objectives, the NSPCC must communicate

efficiently and effectively with the maximum possible impact, relevance and emotional

resonance to engage all key audiences including supporters, professionals, service users,

volunteers and the public across a variety of offline and online channels (paid, owned and

earned).

The prime purpose of the NSPCC’s Strategic Marketing te am is to deliver timely and

effective best practice marketing and compelling strategic marketing priority campaigns

and propositions, working in partnership with Brand an d Marketing colleagues , and team s

across the organisation.

Strong leadership, project management and influencing skills are essential due to the need

to engage a diverse range of key stakeholders, to work collaboratively across the

organisation and to manage external agencies. Resilience and determination are key to

ensure campaigns are delivered on time and to budget. Analytical and problem-solving

skills are also critical to measure and assess results, define insights and refine activities to

continually improve performance.

Job purpose

1. Own the development and implementation of our integrated marketing strategy.

2. To contribute to the development and execution of the organisation’s overall brand

strategy and audience specific strategies .

3. To maximise the impact of our audience facing divisions’ most visible marketing efforts

and ensure an integrated and coordinated approach to high level marketing.

4. Offer strategic council to all NSPCC senior managers on marketing.

5. To take ownership of high level marketing strategies and media/implementation

schedules for the relevant major business area/audience segment.

6. To share market specific knowledge, customer insight and new communications

techniques with the Communications and Marketing management team and other SMTs.

7. To develop and maintain internal and external stakeholder and supplier relationships,

identifying and incorporating the best industry -wide standards and establishing best

practice.

Key relationships - Internal

• Reports to Head of Brand and Marketing

• Works closely with Director of Communications and Ma rketing

• Line manager to 3 x communication managers ( professionals , children and

volunteers)

• Senior management in Brand and Marketing

• Senior m anagement in Public Engagement

• Works closely with all senior managers, including Executive Board to ensure clarity

of key messages, integration and adherence to the NSPCC’s brand guidelines

Key relationships - External

• Creative, media and research agencies.

• Peers within the UK charity sector.

• Industry opinion formers, media and other stakeholders.

• Professionals/trade bodies/organisations in charitable sector.

Main duties and responsibilities

1. Building and maintaining the NSPCC brand and sub -brand(s):

a. Contributing and developing to the overarching and audience specific NSPCC

brand strategies by working with internal stakeholders and external suppliers

b. Setting and ownership of brand KPIs

c. Guardianship, internal brand engagement and activation, and stakeholder

management through all levels.2. Overseeing paid for advertising campaigns: managing creative teams/agencies and

media agencies to develop effective creative strategies and advertising assets,

underpinned by strong audience insight.

3. Working with Brand and M arketing Planning to develop an overarching annual

marketing plan to achieve our objectives.

4. Agency relationship management including our creative, media and research partners.

Holder of the main agency roster and responsible for developing and implementing an

interagency process.

5. Be financially numerate and be able to evaluate campaigns – ensure deep

understanding of budgets, marketing spend and financial report

6. Strategic planning support as required to develop marketing strategies to maximise

awareness and/or income.

7. Consultancy support for internal teams in best marketing practice and process

including briefing, campaign management and evaluation.

8. Development and management of the brand tracking research for both NSPCC and

ChildLine brands. This includes questionnaire design and insight dissemination and

influence.

9. To maintain the highest standards of knowledge on best practise and developments

within the marketing industry and the charity sector generally with attention to innovation,

legislation and codes of practice.

Responsibilities for all Staff within Communications

There is a set of responsibilities for all staff within each directorate.

• A commitment to safeguard and promote the welfare of babies, children , young

people and adults at risk .

• To actively participate in regular department and team meetings, contributing to

strategy, discussions and decisions which will be beneficial to NSPCC’s

communications activities.

• To maintain an awareness of own and others’ Health and Safety and comply with

the NSPCC’s Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end

cruelty to children, including securing updates on project and service developments

and general NSPCC news.

• A commitment to safeguard and promote the welfare of children and young people.

Person specification

1. Evidence of a substantial track record of success in working in strategic

marketin g, dealing with a wide range of marketing disciplines including through

the line campaigns, digital and social influence.

2. Highly developed interpersonal skills and the ability to communicate and deal

with people at the highest level in a range of disciplines, and to successfully

achieve objectives through these contacts, involving problem solving, decision

making, negotiation, motivation, influencing, tact, diplomacy, persuasion and

consultancy skills.

3. Excellent copywriting and presentation skills with the proven ability to

communicate confidently and clearly to senior management level and external

audiences.

4. Substantial experience of marketing/media budget management and financial

planning.

5. Understanding of the media and regulatory environment and ability to deliver

marketing strategies and campaigns at a high level of execution.

6. Excellent ability to plan, monitor, and implement major projects to agreed

deadlines often with conflicting priorities.

7. Corporate and strategic thinker with excellent proven ability to contribute to the

delivery of a communication strategy, ensuring cooperative working and

maintaining vision.

8. Clear understanding of the strategic role of communications to impact on

positive business results.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and

thorough process of obtaining, collating, analysing and evaluating information from and

about candidates to ensure that all persons appointed are suitable to work with our

children and adults.

The recruitment and selection of our people will be conducted in a professional, timely

and responsive manner and in compliance with current employment legislation, and

relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their

skills, experience, motivation and competencies. Our robust recruitment and

selection process should ensure the identification of the person best suited to the

role and the organisation .

• Committed to diversity and equality of opportunity and will interview all applicants

(internal and external) who self -declare at application as having a disability and who

meet the minimum requirements in the person specification of the vacancy they are

applying for.

• We will make reasonable adjustments at all stages of the recruitment process in

order to enable successful candidates who declare disabilities to start working or

volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is

suitably qualified will be considered and addressed fairly and objectively based on

their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining

the organisation will have ongoing risk assessments to ensure their role and

activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance

with the GDPR legislation.

The Vacancy

We are looking for an experienced foundations and / or corporate fundraiser who wants a role focused on business and relationship development. You will join an incredibly exciting team that has grown tremendously over the past 2 years. The role is responsible for a busy portfolio of existing and prospective funders (that give predominantly 7 figure grants), adopting a relational approach to fundraising. We are particularly interested in hearing from anyone who has experience in working with corporate donors and building corporate engagement strategies, experience and relationships with large US foundations or knowledge of the Asian foundation and corporate space.

Job Purpose

This exciting role focuses on raising income for the Start Network and its global initiatives, including the Start Fund, Start Ready, innovation and the expansion of a locally led network. The postholder will be an experienced trusts and / or corporate fundraiser who wants a role focused on business and relationship development. They will be responsible for an exciting portfolio of existing and prospective funders (that give 6-7 figure grants), adopting a relational approach to fundraising.

You will be responsible for carrying out prospect donor mapping, growing a fundraising pipeline, building relationships with prominent foundations and corporates in the humanitarian space, writing technical proposals as required, pitching to donors well-articulated concepts, and building fundraising capacity within the organisation.

It is critical that the postholder is comfortable with developing new relations. We have grown a significant number of new donors within our Foundations and Corporates over the last few years, and we hope to continue the growth of the team in this exciting role, so proof of having grown an income stream is key.

Finally, the Partnerships Funding Advisor will sit within a team of 4 focusing on strengthening and increasing the philanthropic portfolio and will work alongside the Partnerships Engagement Officer, one other Partnerships Funding Advisor and will report to the Partnerships Manager.

For more information please refer to the Job Description. 

Our Current UK Perks and Benefits for 2026 are: 

• 25 days annual leave, increasing with service
• Company days
• Pension Scheme
• Birthday off 
• Hybrid Working Policy
• Employee Assistance Programme
• Personal Development Allowance 
• Life Assurance 

These are reviewed and updated each year and may differ outside of the UK

The Company

Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.

Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.

We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.

An exciting opportunity to help deliver a new national programme as it moves from planning into delivery. Over the next year, we will launch a new Foundation Degree for professionals working with children, designed to support a more connected, multi-disciplinary workforce across education, care, health and youth provision. This role will focus on delivering high-quality teaching to a local cohort of adult learners, supporting their transition into higher education and helping them engage successfully with the programme alongside work. As delivery develops, the role will contribute to a wider national network of lecturers, supporting consistent delivery across locations and helping to build a distinctive, practice-focused learning experience that connects theory to the realities of working with children and families. The locations we are hiring into are: Hounslow, Hillingdon, Bromley, East Leeds, Highbridge (Somerset), and Barnsley.

Ashden’s mission is to showcase outstanding climate solutions and accelerate systemic change that unleashes their transformative potential. Our vision is of a world where everyone enjoys access to clean energy. Where people and nature thrive.

For over 25 years, Ashden has worked with enterprises and organisations in the UK and the Global South to find, champion and scale solutions to the climate crisis. We excel in storytelling that connects these solutions with the policymakers, funders and investors poised to help them scale and maximise their impact.  Our support is expanding access to affordable clean energy to farms, villages and refugee camps in the Global South. In the UK, we are helping create warmer homes, greener schools and accelerating climate action across our towns and cities.

Ashden is a highly regarded and well-connected organisation with a strong brand and a track record of building meaningful relationships with high value and high-profile individuals. We are excited to build on the good work already achieved to further scale fundraising in this area.

You will be joining Ashden at a pivotal moment. In 2024, we launched our Changemakers campaign to secure mission-aligned funding from donors making four and five-figure gifts and beyond - a programme you will personally lead and continue to shape and develop - an exciting opportunity to nuture an emerging initiative by stewarding and uplifting current donors whilst attracting new supporters. Working in close partnership with the Director of Business Development, you will also proactively support the prospecting, cultivation and stewardship of both new and existing donors to secure transformational seven-figure gifts. As our Major Donor Lead you will have the opportunity to define, refine and strengthen our major donor proposition more broadly, securing both unrestricted and restricted income to support our long-term impact.

We’re seeking an experienced fundraiser with a track record of securing major gifts and building strong relationships with high-net-worth individuals. While climate or environmental exposure is not essential, alignment with Ashden's values and passion for driving systems change is crucial. You’ll be supported by a collaborative team, including senior leadership and Trustees, and will have key strategic and operational input into the success of our fundraising, the growth of the team, and the broader impact of our charity.

This is a stimulating and rewarding opportunity for someone looking to develop their career within a highly collaborative, passionate and visionary organisation. It is also an outstanding opportunity for those keen to deepen their experience and insight in philanthropy at the highest levels, including meaningful exposure to pioneering venture philanthropy and innovative impact-led funding models.

Location: Hybrid, ideally 2 days in London Victoria office

Hours: Full Time with flexible working agreed. Part time hours or compressed hours will also be considered.

To read more about the role and organisation, please download the full appointment brief below.

Closing Date: 11 June 2026

People Beyond Profit Conversations: 15-19 June 2026

Ashden Interviews: 25 June 2026 (online) and 2 July 2026 (in person).