Service support officer jobs in Tilehurst, berkshire

Air Ambulances UK

Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.

Purpose of Post

The Policy and Public Affairs Officer will play a key role in supporting the development and delivery of AAUK’s policy and public affairs strategy, aligned with its manifesto.

The role will support engagement with Government, Parliament, and key stakeholders, contribute to policy development and analysis, and help coordinate AAUK’s public affairs activity, including APPG engagement, parliamentary events, and sector-wide influencing work.

The postholder will ensure that AAUK’s policy positions are evidence-based, clear, and impactful.

Key Responsibilities

Policy Development and Analysis

• Support the development of AAUK policy positions across health, emergency services transport, aviation, infrastructure, and other related policy areas supporting AAUK’s manifesto.
• Monitor Government consultations, legislation, and policy developments, producing clear briefings and summaries.
• Contribute to policy papers, consultation responses, briefings, reports, and parliamentary materials.
• Gather insights from stakeholders to inform policy development.
• Support horizon scanning and identification of policy risks and opportunities.

Public Affairs and Parliamentary Engagement

• Support engagement with MPs, Peers, Special Advisers, Civil Servants, and regulatory bodies.
• Assist in the coordination and delivery of the All-Party Parliamentary Group (APPG) for Air Ambulances, including meetings and secretariat support.
• Support planning and delivery of parliamentary events, receptions, roundtables, and stakeholder meetings.
• Track parliamentary activity relevant to AAUK priorities (debates, questions, committees, inquiries).
• Build and maintain effective relationships with key stakeholders across Westminster and devolved governments. 

Stakeholder Engagement and Communications

• Work closely with the UK's air ambulance charities to align messaging and policy priorities.
• Prepare briefing materials for internal and external stakeholders.
• Liaise with communications and fundraising colleagues to ensure consistent and accessible policy messaging.
• Support campaigns and influencing activity across priority policy areas.
• Maintain accurate stakeholder engagement records and tracking systems.

Research and Intelligence

• Conduct research into relevant policy, legislative, and sector developments.
• Monitor political and media developments, providing timely updates and insights.
• Contribute to evidence gathering and analysis to support policy positions.
• Support evaluation of policy and public affairs activity.

Other Responsibilities

• Represent AAUK professionally in internal and external meetings where required.
• Support AAUK’s vision, values, and strategic priorities.
• Undertake any other duties reasonably required to support the organisation.
• Promote equality, diversity, and inclusion in all areas of work.
• Comply with relevant legal and regulatory requirements, including GDPR and Charity Commission guidance. 
   

Essential Skills & Experience

• Experience in policy, public affairs, stakeholder engagement, communications, or a related field.
• Experience producing policy briefings, reports, consultation responses, campaigns, or stakeholder materials.
• Experience engaging with stakeholders such as MPs, civil servants, regulators, sector bodies, or partner organisations.
• Strong written communication, research, and analytical skills.
• Ability to manage multiple priorities and work to deadlines.
• Ability to build effective working relationships across a range of stakeholders.
• Strong organisational skills and attention to detail.
• Understanding of the UK political system, Parliament, and Government processes.
• Ability to work independently and collaboratively within a small team.
• Proficient in Microsoft Office and maintaining accurate stakeholder records.
   

Desirable Skills & Experience

• Experience supporting parliamentary engagement activity or an APPG.
• Experience delivering events, receptions, or stakeholder roundtables.
• Experience within health, emergency services, aviation, transport, or infrastructure policy.
• Experience using CRM or stakeholder management systems.
• Knowledge of the third sector or the wider emergency healthcare environment.
• Awareness of how influencing, campaigning, and lobbying activity is delivered in practice. 

Key Attributes

• Politically aware with sound judgement and discretion.
• Proactive, resilient, and self-motivated.
• Collaborative and flexible approach to work.
• High professional standards and attention to detail.
• Commitment to equality, diversity, and inclusion.
• Interest in policy development and system change.
   

Other Requirements

• Ability to work remotely while maintaining confidentiality.
• Willingness to travel across the UK, including London/Westminster.
• Full UK driving licence and access to a vehicle (desirable).
   

Benefits

• 36 days annual leave (including Bank Holidays FTE).
• Employee Assistance Programme.
• Access to Blue Light Card and Blue Light Events.
• Pension contributions.
• Training and development opportunities.
• Life Assurance policy cover.
• Development opportunities.
   

Commitment to Diversity & Inclusion

AAUK is committed to diversity and equality of opportunity in all aspects of our work. We actively encourage applications from under-represented groups and are committed to building an inclusive workplace.

 
Application Process

Applications should be submitted via CV and covering letter. Your covering letter should clearly demonstrate how your experience meets the requirements of the role.

Deadline for applications: 12 June 2026.

Shortlisted candidates will be invited to interview w/c 22 June 2026.

This is a fixed-term role, reviewed during the contract period. Future decisions on medium- and longer-term resourcing will form part of our organisational strategy and financial planning.

Legacy Case Officer

Salary: £30,255 - £37,732 per annum
Location: Remote (with occasional travel to Downton, Salisbury, SP5 3RB and other UK locations as needed)
Hours: Full time, 35 hours per week
Contract: Permanent

We have an exciting opportunity for a Legacy Case Officer to join our Legacy team at Help for Heroes. You’ll be playing a vital role in our legacy fundraising, taking responsibility for a wide variety of legacy cases, and ensuring we receive funds to support veterans and their families to live well after service.

Please see below for more information on what just might be your future role.

About the Role

Legacies are key to our work at Help for Heroes. It is thanks to our generous supporters that we can continue providing practical help and hope to veterans and families across the UK. We wouldn’t be able to continue without them.

The Legacy Case Officer is key in ensuring we will receive these gifts. The role has responsibility for almost half of our legacy income, covering a significant number of non-contentious residuary, specific and life interest cases.

It involves a high degree of autonomy as you will help protect the charity’s income and reputation through sensitive case management, and acting within the limits delegated. You will be supported throughout by your colleagues and manager, with additional learning & development available.

This role is remote to ensure we can recruit the best candidate, but with an expectation to be able to travel occasionally to our Head Office  or London for meetings

About You

You have first-hand experience of dealing in legacy administration, capable of dealing with a variety of charitable gifts and matters. It is not essential to have knowledge of resolving contentious cases, but you are able to identify which may require additional support.

You will be experienced in Charity Legacy Administration with a ILM qualification (CiCLA or Diploma) or relevant experience from the charity or legal sector.

As an individual:

• You are confident and able to work autonomously
• You are empathetic and sensitive when helping bereaved families
• You have strong attention to detail
• You are great at prioritisation and time management
• And you are passionate about legacy fundraising

You are also willing and able to travel as required for meetings, training or other, including to Downton (SP5 3RB) or London, with occasional travel to other UK locations. You are welcome to ask for further information during the interview stage.

You are also comfortable staying away from home overnight on occasion, when required to support events or team activities.

About the Team

This role is a key part of the Legacy Management Team which sits within Legacy & In-Memory, and part of the wider Mass Fundraising Team. We’re a team with a variety of experience and knowledge, always welcoming those with new perspectives.

The team is values-driven, supportive and committed to best practice, learning and continuous improvement. Collaboration sits at the heart of how we work - both within the service and across the wider charity — to ensure we do the best for our beneficiaries.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: 31st May 2026
Interview Process: First Interview (virtual), week commencing 15th JuneSecond Interview (in-person), 25th or 26th June

We reserve the right to close this vacancy early if we receive a high number of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Release Counselling and Therapy for Women is entering an exciting new chapter. 

Founded in Brighton and Hove in 2013, Release has grown from a small local charity into a financially robust organisation with a growing national reach. Under the leadership of our outgoing CEO, the charity has been transformed—moving from a challenging financial position to one with strong reserves, clear sustainability, and ambitious plans for growth. 

We now provide affordable 1:1 online counselling to women across the UK, alongside specialist group programmes supporting maternal mental health and key life transitions. One-to-one counselling is a core offer and a vital income stream, enabling us to extend our reach while staying true to our values. 

This period has also seen Release grow to working with over 20 dedicated volunteer counsellors, strengthening our capacity and community impact. 

As our CEO steps down, Release is ready for its next phase—building on strong foundations, amplifying our national impact, and remaining firmly rooted in our purpose: being a charity that supports women’s mental health, run by women, for women.

Are you our next Trusts Fundraising Officer?

If you have a talent for story telling, are looking for a role where your words can make a lasting impact and are passionate about giving vulnerable young people life changing opportunities, then this is the job for you. We’re seeking a talented individual who can tell our story and help secure vital funding from trusts and grant-makers.

Trusts and other grant-makers are an important source of funding for our charity. As we look ahead, we’re expanding our Trusts fundraising portfolio to meet the growing needs of our programmes. This is where you come in.

As our Trusts Fundraising Officer, you’ll be an inspiring storyteller whose enthusiasm for our work shines through in your writing. You’ll play a key role in researching new funders, crafting compelling funding applications and keeping our supporters engaged with our work. Your work will involve developing case studies and gathering evidence to show the need for our services. This will help secure sustainable funding. You’ll be supported by our experienced Trusts Fundraising Manager to build lasting relationships with funders. Together, you’ll keep them engaged and informed about the positive impact they’re making on the young people we support.

The Trusts Fundraising Officer must be self-motivated, well organised, able to multi-task, have good administration skills and understand the “power of the outdoors”.  Paid or voluntary experience in a fundraising environment is essential.  This is a great opportunity for somebody looking to take the next step in their career, with plenty of scope to develop your skills and experience within a supportive team. Whilst the role is home-based you must live in the South West to ensure easy access for in-person meetings.

The Charity

At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.

We’re proud to offer our programmes completely free of charge to participants which means the fundraising team is crucial. With ambitious plans to help more young people over the coming years, our Events Fundraising Officer role is an exciting opportunity to make a real difference. You’ll be well-supported as part of a small fundraising team with a big heart, with plenty of opportunities to visit our programmes and see the tangible impact of your work. 

What We’re Looking For:

• Outstanding communication skills – You can write clearly, persuasively and passionately. You’re confident speaking to others about the charity’s work.

• Writing experience – You have experience writing successful funding applications, proposals, or compelling articles, ideally but not necessarily with a  fundraising focus

• Fundraising experience - You may not have written a grant application before but you should have some paid or voluntary experience in a fundraising capacity.

• Attention to detail – You take pride in your work, have a good eye for detail and a thorough approach.

• Creativity - able to put together eye-catching proposals, impact graphics and social media posts.

• Self-motivation and organisation – You’re able to manage your own time and prioritise effectively.

• Passion for the outdoors and youth development – You understand the importance of giving vulnerable young people outdoor experiences and are willing to put on your waterproofs and join in on our activities and camps to witness first-hand the difference the Youth Adventure Trust makes.

• Willingness to learn - if you think you have what it takes but don’t have lots of experience as a Trusts Fundraiser, this role comes with plenty of scope to develop your writing skills and gain experience within a supportive team environment.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

The chosen candidate will ideally be based in Hertfordshire, and any travel expenses from within the county will be covered.

This is a fixed-term contract for 9 months, with a possible 3 month extension.

About Us

Healthwatch Hertfordshire are an independent champion for people who use health and social care services. Being a values-driven organisation with a national reputation for our research and engagement work, we are here to find out what matters to local people and help ensure their views shape the support they need.

Our purpose is to help make care better for people by improving how services are run now and in the future. We have an ambitious vision to ensure that health and social care work for everyone.

The Role:

We are looking for someone who enjoys talking to people, listening to their experiences, and turning those conversations into meaningful change.

You will gather evidence from Hertfordshire residents about their experiences of health and social care services, analyse the findings, and produce clear insight driven reports that drive service improvement through insightful recommendations, and partnership with decision makers.

The broader health and social care landscape is actively changing around us, and we need someone who can work flexibly, respond to changing needs, and stay confident and calm during change – making sure our values and duties to the public are successfully delivered.

Responsibilities

• Building relationships with local residents, including those from underserved and marginalised communities
• Running focus groups, surveys, and engagement events
• Engaging with senior stakeholders (internally, NHS, county council, voluntary sector)
• Managing research and engagement projects from start to finish
• Writing clear, practical reports and insights
• Presenting findings and recommendations

Essential Criteria

• You live in or near Hertfordshire and can travel regularly across the county
• You are confident and experienced communicating with the public, diverse communities, and senior leaders
• You have experience designing and delivering research questions, running focus groups, and crafting and analysing survey data
• You can write clear, engaging reports for health and care decision makers and the broader public, drawing recommendations from the insights

Skills and Experience

• Ability to scope, design, organise, deliver, and analyse insight from focus groups and online surveys
• Experience of engaging directly with members of the public to gather insights
• Talking to people from a wide range of communities
• Good organisation and project management skills
• Strong written and verbal communication
• Ability to work collaboratively and in a flexible and agile way

If you do not meet the entire criteria but believe you have preferential experience and transferable skills, we welcome you to apply.

To Apply

Please submit your CV and a tailored covering letter to Louis Eastwell of Hire Purpose, before 23:59 on Sunday 31st May 2026.

You are welcome to initially submit a CV prior to completing a covering letter.

Louis is exclusively managing this recruitment campaign and will be speaking with all longlisted candidates prior to a formal interview with Healthwatch Hertfordshire.

Application Guidance:

A tailored covering letter highlighting how you meet the essential requirements of the role, outlining your relevant experience, skills, attributes, and your motivation for applying and supporting Healthwatch Hertfordshire’s mission.

Hire Purpose champions inclusive recruitment.

We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity, and inclusion.

Hire Purpose is also proudly a B Corp certified business that has met B Lab UK’s high standards of social and environmental performance, transparency, and accountability.

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

 

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

 

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

 

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.

Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.

This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.

Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.

Responsibilities

Strategic Leadership:

• Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses.
• Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams.

Process Mapping & Optimisation:

• Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate.
• Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows.

AI & Responsible Innovation:

• Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery.
• Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits.

Stakeholder Management & Engagement:

• Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers.
• Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner.

Project & Change Management:

• Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover.
• Employ robust project management methodologies to ensure projects are delivered on time and within budget.

Qualifications, Training & Experience:

• Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact.
• Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body.
• Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains.
• Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools.
• Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context.
• Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes.

Competencies & Behavioural requirements:

• Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence.
• Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions.
• Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity.
• Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes.
• Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England’s context, governance and ethos, navigating the environment with diplomacy and good judgement.

Our benefits include:

• Generous company pension
• A comprehensive health & wellbeing programme, inlcuding an Employee Assistance Programme 
• Paid volunteering & study leave allowace
• Company events
• Home working

 Fundraising Executive

YES deliver mental health and wellbeing support to children and young people in the Wycombe area.  This includes counselling, mentoring and sexual health support.

YES believes that all young people should have access to the mental health support they need, whenever they need it.

To enable this, we provide a range of early-intervention mental health support and wellbeing services for young people. All of our services are free and easy to access, and are open to any young people living, working, or studying, in High Wycombe and the surrounding areas.

We strive to consistently deliver services which are:

• Non-judgemental, supportive and empowering

• Professional, independent and confidential

• Inclusive and accessible

We are seeking a dynamic Fundraising Executive to lead on securing income from trusts and foundations. In this pivotal role, you will identify funding opportunities, craft compelling and persuasive applications, and build strong, lasting relationships with funders.

You will also play a key role in supporting wider fundraising activity, including developing corporate partnerships and exploring diverse income streams. Working closely with an experienced and supportive CEO, you will help drive the organisation’s long-term sustainability and growth.

Our organisation benefits from fantastic local support and is highly valued by the young people we serve. We are committed to sustaining our therapeutic services while expanding and diversifying our offer — including social groups for LGBTQ+ young people and mentoring programmes.

With the energy of a new CEO and a clear strategic plan, we are focused on delivering high-quality early intervention that nurtures and empowers young people to reach their full potential.

If you are an experienced fundraiser with a passion for making a meaningful difference, we would love to hear from you. Flexible work options.

 #Fundraising Executive # Fundraising #Fundraising activities #Corporate Fundraising 

Interim Senior Admin Officer (Part-time, Temporary) £15–£18 per hour | 20 hours per week | Remote or Newcastle upon Tyne

Are you an experienced senior administrator or operations professional who wants to use your skills to support a meaningful cause?

My client is a Black-led charity with a long track record of supporting Black and racialised women and children affected by domestic abuse and Violence Against Women and Girls. They are entering a busy period of growth and transition and are now seeking an Interim Senior Admin Officer to step in quickly, stabilise systems and support the organisation through change.

The role As Interim Senior Admin Officer, you will play a central role in ensuring the organisation runs smoothly, safely and compliantly. You will take stock of existing systems, put clear processes in place and provide practical support to staff and trustees during a period of onboarding and recruitment.

You will also work closely with the Admin Officer and Receptionist, offering day-to-day guidance, support and coaching to help them deliver to a high standard.
Key responsibilities include

• Reviewing and improving operational systems across administration, record-keeping, filing, archiving and IT
• Leading supplier and contract management, including reviewing value for money and setting up clear contract processes
• Supporting recruitment activity and onboarding of new staff and trustees, including inductions, equipment and access
• Developing, reviewing and updating organisational and HR policies in line with UK employment law and best practice
• Advising on employment matters such as contracts, grievance and disciplinary procedures and staff entitlements
• Ensuring strong governance and compliance, including Charity Commission and Companies House requirements
• Overseeing GDPR compliance, health and safety and statutory obligations
• Supporting facilities management, including getting the reception area fully operational
• Providing hands-on support and coaching to the admin team
• Producing a clear written recommendations report by the three-month point to support continuity

About you You will bring:

• Strong experience in senior administration, operations or office management, ideally within the charity or third sector
• Experience or knowledge of organisational and HR policies
• Knowledge of UK employment rights and employment law
• Hands-on understanding of charity governance and regulatory compliance
• Working knowledge of GDPR and health and safety
• Experience managing suppliers and contracts
• Confidence supporting recruitment, onboarding and HR processes
• A supportive, coaching-style approach to working with others
• The ability to prioritise, work at pace and get things done
• Strong cultural competence and commitment to equality, diversity and inclusion

Key details

• Role: Interim Senior Admin Officer
• Organisation type: Black-led charity supporting Black and racialised women and children affected by domestic abuse and VAWG
• Rate: £15–£18 per hour, depending on experience
• Hours: 20 hours per week, Monday to Friday
• Location: Newcastle upon Tyne (NE4), with on-site or remote working
• Contract type: Temporary
• Duration: 6 months

Eligibility: This role is open to women only under the Equality Act 2010, Schedule 9, Part 1, due to the nature of the services provided.

As a Black-led organisation, my client strongly encourages applications from Black women and women from racially minoritised backgrounds, who are under-represented in senior operational roles.
Why apply? This is a rare opportunity to step into a trusted interim role within a values-driven organisation doing vital, life-changing work. You will have the space to make meaningful improvements, support people to succeed and help shape a stronger future for the organisation.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Why we’re needed

Across the UK, over 4 million children are currently living in poverty, driving increasing demand for essential items and support for families with young children. In 2024 alone, baby banks supported over 219,000 families, a 35% increase on the previous year.

And demand is outpacing supply. Many baby banks are being forced to turn families away.

Baby banks are community-led organisations that provide essential items such as clothing, nappies and equipment to families with young children experiencing poverty or crisis. They operate in diverse ways and often offer support and signposting in addition to the material goods, reflecting the needs of their local communities. Baby banks have grown rapidly over the past decade in response to rising levels of need. However, this growth has largely been organic and fragmented.

BBA exists to support, unite and advocate for baby banks: strengthening collective impact, unlocking national opportunities, and helping a fast-growing and diverse movement operate with greater voice, reach and resilience.

The Baby Bank Alliance (BBA) was co-founded by Purposeful Ventures, Save the Children UK, Little Village and the Bristol Baby Bank Network. Since its founding, BBA has built strong national partnerships, secured significant funding and goods for baby banks, and raised the profile of the sector through national media and corporate partnerships (including with organisations such as IKEA).

Currently incubated by Purposeful Ventures and Save the Children UK, BBA is now moving into its next phase: in Summer 2027 we will become an independent organisation and are on the journey to build the national recognition, scale and sustainability to meet growing need.

BBA continues to work closely with its co-founders and incubating partners, who are expected to remain important collaborators as the organisation transitions to independence.

The Opportunity

This is a rare opportunity to lead a high-impact organisation at a pivotal moment.

BBA’s achievements to date:

• A national member network of 256+ baby banks
• Current income of ~£1m, with clear ambition to grow significantly
• Grants of >£650k in unrestricted funding to members, with more to follow in Summer 2026
• Distribution of significant gift-in-kind: 13 electric vans; 326 laptops; >£400k worth of toiletries; hundreds of pieces of equipment like prams and high chairs; thousands of toys, nappies, and books
• National media coverage, including features in the Independent, a leading segment on ITV’s Good Morning Britain, plus coverage on BBC News, BBC Breakfast, the One Show, ITV Calendar News, Radio 5 Live, Times Radio and local BBC radio stations
• Confirmed and in-principle support commitments from key partners, including support expected through the current strategy period, providing a strong platform for growth

We are looking for a CEO who can:

• Secure major income and strategic partnerships
• Build BBA’s profile and credibility as the national voice of baby banks
• Lead the successful transition to independence and long-term sustainability
• Keep baby banks and the families they support at the heart of BBA’s work

Job Description

Initially, this role will be employed by Purposeful Ventures. Once BBA becomes independent, the CEO and other members of the BBA team will transfer to direct BBA employment under TUPE. Your terms and conditions of employment will remain unchanged.

What success looks like:

• Income growth: 50% increase in income by 2028, enabling increased funding to member baby banks and investment in BBA’s own capability and resilience.
• Public awareness: increased awareness of baby banks, driving stronger partnerships, broader public support and greater ability to unlock income and influence.
• Independence: a successful transition to an independent organisation in Summer 2027, retaining strong relationships with co-founders and incubating partners.

• Organisational leadership: a small but highly effective central team, operating in line with BBA’s principles and with the needs of baby banks at the heart of decision-making.

Purpose of the Role

The Chief Executive Officer will lead the Baby Bank Alliance through its transition to independence and into its next phase of growth.

This is a unique opportunity to shape a growing national organisation — building long-term sustainability, strengthening partnerships, and ensuring BBA can continue to support baby banks across the UK.

The role is externally focused, with a strong emphasis on growing income, building partnerships and raising BBA’s profile, alongside leading a small, committed team. Working closely with the co-founders and incubating partners, drawing on their expertise and networks, will remain crucial in the transition to independence and beyond.

Key Responsibilities

Fundraising & Income Growth

• Lead an ambitious approach to income growth, increasing and diversifying funding to support BBA’s long-term sustainability
• Build and secure high-value, multi-year partnerships across corporate, philanthropic and trust audiences
• Develop and manage a strong pipeline of opportunities, ensuring consistent progress from relationship-building to secured funding
• Oversee national funding and goods partnerships that unlock resources for baby banks at scale

Strategic Leadership & Independence

• Lead BBA’s transition from incubation to independence, shaping its future model, governance and direction
• Refine and deliver the organisation’s strategy, turning priorities into clear and achievable plans
• Ensure BBA has a clear and confident position within the child poverty and voluntary sector landscape

External Profile & Sector Leadership

• Build BBA’s reputation as the trusted national voice of baby banks
• Develop strong relationships with funders, partners, government and sector organisations
• Represent BBA externally, helping to grow awareness of baby banks and the role they play in supporting families

Governance & Board Partnership

• Work closely with the Chair and Board to ensure strong governance and accountability
• Support the Board’s development as BBA becomes independent
• Provide clear and useful insight to support good decision-making

Organisational Leadership & Delivery

• Provide clear, values-led leadership, creating a supportive and collaborative culture
• Work closely with the Exec Lead to ensure continuity and strong delivery during the transition period
• Put in place the systems, structures and ways of working needed for a growing organisation

Safeguarding, Equity, Diversity & Inclusion

• Ensure safeguarding is appropriately embedded in BBA’s work, with clear oversight and proportionate approaches
• Champion equity, diversity and inclusion in how BBA works internally and supports baby banks across the UK

Financial Stewardship

• Hold overall responsibility for BBA’s financial sustainability
• Oversee budgeting, financial planning and resource allocation
• Ensure funds are used effectively to deliver the greatest possible impact

Person Specification

Essential Experience

• Senior leadership experience (CEO, Director or equivalent) within a charity or social impact organisation
• A strong track record of securing funding and building partnerships
• Experience of working with Boards and leading organisational growth or change
• Experience in child poverty, family support, community-based services, membership or network organisations, or closely related fields

Essential Skills & Attributes

• Strong strategic thinking with a practical, delivery-focused approach
• Confident and credible communicator, able to represent BBA externally
• Strong relationship builder, comfortable working across different stakeholders
• Strong financial acumen, with experience in leading budgeting, forecasting and strategic decision making
• Comfortable working in a developing organisation and able to bring structure, clarity and pace
• Collaborative, values-led leadership style
• Motivated by the impact of baby banks and the families they support

Desirable

• Experience of organisational spin-out or transition to independence
• Experience within a membership or network organisation
• Experience working in or alongside baby banks

Our client is a fantastic organisation that enables local people to support local causes, making grants to small charities and voluntary groups working in communities across Berkshire. They work with individuals, companies and other organisations to assist in delivering their charitable aims and develop longer-term strategic giving programmes.  

For 40 years, they have championed local giving, building partnerships with like-minded people and organisations. Through their tailored philanthropy advice, they help to match their supporters’ aims with the many small, effective local charities offering solutions to local issues. 

In recent years they have made grants in excess of £1 million per annum and the endowment fund has grown to £14 million providingsustainable future support for generations across Berkshire. 

Chief Executive Officer 

c£80,000 + benefits 

Based in Berkshire, with travel and evening engagements. This role is Hybrid with 1-2 days a week working from home each week depending on commitments 

This is a fantastic and unique opportunity for a new ambitious Chief Executive to lead the foundation into its next phase of growth in strategic philanthropy, with a clear emphasis on income generation, external engagement, and strategic expansion. 

As the public face of the organisation, you will champion local philanthropy, build strong relationships with donors and partners to deliver effective support for the local community, and provide inspiring services for donors.

As a leading grant maker in the Royal County of Berkshire, they are committed to developing the financial support it already generates within the voluntary sector. Key responsibilities will include: 

• Develop new opportunities for fund development through new business, Corporates, small to medium size businesses and with individual donors and supporters across Berkshire 

• Contribute to the strategic development of the organisation, setting strategy and overseeing Governance 

• Develop a robust marketing and communications strategy 

The successful candidate will bring a commercial outlook and strong interpersonal and stakeholder management skills, with the ability to work effectively across a wide range of audiences, both collaboratively with a passionate staff team and independently. 

If you are passionate about making Berkshire a better place to live and work, we would love to hear from you.

Further details can be found on the Prospectus website.

How to Apply 
 
To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link.
 
Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.
 
If you wish to apply using an alternative format, please contact Prospectus.

 
If you would like to have an informal conversation about the role, please contact our retained partners via email with your CV: 
 
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients to build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire. 
 
Recruitment Timetable 
Deadline for applications: Sunday 7th June (midnight) 
Interviews with Prospectus online: 16th – 23rd June
Interviews with the organisation, in-person: 8th July

Equality, Diversity and Inclusion Officer

We are seeking a passionate and knowledgeable Equality, Diversity and Inclusion Officer to join the EDI function on a part-time basis, with a particular focus on supporting the Witness Service.

This role is home-based but will require occasional travel within England and Wales.

Position: 6745 Equality, Diversity and Inclusion Officer

Location: Remote

Hours: Part time, 18.75 per week (flexible - hours to be spread across 3 days between Monday and Friday)

Contract: Permanent

Salary: £15,750 per annum (FTE £31,500 per annum)

Closing Date: 15/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

The Equality, Diversity and Inclusion Officer will support the National Equality, Diversity and Inclusion Lead to achieve delivery of meaningful and evidence-based equality, diversity and inclusion (EDI) initiatives across the charity, with a particular focus on the Witness Service. This will include work to help develop the Witness Service, and the charity more widely, to be proactively antiracist.

The EDI Officer will provide advice and guidance in relation to a wide range of EDI queries, including areas such as equality impact assessments, reasonable adjustments and interpretation services. You will help to boost Witness Service employee and volunteer engagement in EDI initiatives and promote best practice.

Key Responsibilities:

• Provide expert advice and guidance on a wide range of EDI queries.
• Review and support with the completion of Equality Impact Assessments.
• Support staff and volunteer network leads to grow their networks and engage the Witness Service.
• Develop evidence-based resources around a range of EDI topics.
• Promote antiracism at all opportunities.
• Support the delivery of EDI project work.
• Undertake data analysis and reporting.
• Provide administrative support for projects and meetings, keeping accurate records.

About You

You will be passionate about helping to shape inclusive environments that allow our employees, volunteers and service users to feel safe and supported. You will use your EDI knowledge to work with internal and external stakeholders, championing lived experience and intersectionality.

You will need:

• Strong communication skills, with the ability to convey complex information in an accessible way, both verbally and in writing.
• Experience of supporting the delivery of a range of EDI initiatives.
• Strong understanding of equality legislation and best practice, as well as current challenges affecting EDI.
• Experience of analysing data and produce data reports using Microsoft Excel.
• Passion for advancing equality, diversity and inclusion with an intersectional focus.
• Organised and methodical approach with the ability to plan and prioritise a highly varied workload effectively.
• Ability to work independently and as part of a team, including with internal and external stakeholders.
• Strong IT and administrative skills including the use of Microsoft Office packages.

About the Witness Service

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales, both for the prosecution and the defence. The trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Equality, Diversity & Inclusion Officer, EDI, advice, information, volunteer, data, criminal justice, community, social welfare, Equality Officer, Diversity & Inclusion Officer, EDI Officer, Equality Diversity & Inclusion Officer.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

This role will support the development and delivery of our services and resources for young people born with a cleft lip and/or palate. Working closely with the Engagement & Services team to help us achieve our mission. 

The Youth Engagement Coordinator will sit within the Engagement & Services Team. They will join a friendly and supportive team of seven colleagues who, together, are responsible for the delivery of CLAPA’s adult, family, children and young people and involvement services. The post holder will develop and deliver services for eight- to seventeen-year-olds, which will enable the young cleft community to connect, share experiences and access guidance and emotional support. Shaping what support looks like, creating positive impact and strengthening reach, this new role for CLAPA will make a real difference to the lives of children and young people born with a cleft.

If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.

WMUK is looking for an organised and self-driven administrator. With a high level of attention to detail, you’ll be playing a key role in delivering high-quality patient information, whilst managing the day-to-day operational administration to ensure the smooth running of the charity.

We are a small charity supporting people affected by Waldenstrom’s macroglobulinaemia (WM) and lymphoplasmacytic lymphoma (LPL) - rare forms of blood cancer. We provide trusted information, personal support, advocacy and services for patients, families and others affected by WM and LPL.

You’ll be working at the heart of a small organisation, driven by passionate individuals trying to improve the lives of people with a rare cancer. The role is central to the charity’s strategy, helping to empower patients and be the expert voice.

Using people management skills, you will support the production of patient information through managing review panels, collating feedback and helping the Medical Writer to produce high quality patient information meeting robust accreditation processes.

Your keen attention to detail and organisational skills will help maintain accurate and clean data, whilst providing essential operational support across the charity. You will work closely with the Deputy CEO, Support Line Nurse, Medical Writer and the wider staff team to ensure our information, services, and processes are reliable, consistent and well-managed.