Statutory jobs
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.
Sounds great, what will I be doing?
The main purpose of the role is to prepare individuals to move on to independent living in the community. Service users may step down from the intensive support service to high, medium or lower needs before moving into the community. From the outset of an individual's tenancy the focus of the support is on preparing them for their journey of recovery and independence over an agreed period.
You will be working Monday to Sunday on a shift rota starting from 08:00 until 23:00 at the latest
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You have a strong understanding of recovery principles and varied recovery approaches, with experience supporting individuals with mental health and dual diagnosis needs. You are confident in crisis management and able to communicate with dignity and respect. You hold knowledge of relevant legislation, including CPA processes, and understand safeguarding responsibilities and how to respond appropriately.
You work effectively both independently and as part of a team, with the ability to support and induct new peer staff and volunteers. You can collaborate with statutory services such as the NHS and maintain awareness of health and safety requirements within frontline settings. You are flexible and able to work early, late, weekend, and bank holiday shifts to meet 24-hour service needs.
You also bring strong IT, literacy, and numeracy skills, with the ability to produce clear written communication and use MS Word, Outlook, and online systems confidently.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Role: National Programme Coordinator
Directorate: Operations
Team: National Competitions
Manager: Senior National Competitions Manager
Direct reports: N/A
Role purpose
The purpose of this role is to support the National Programme Team with the implementation of operational plans that deliver successful national skills competitions. This will include supporting the activities and actions relating to the national programme cycle, projects across diversity and inclusion and transfer of global standards to maximise local and national activity in the UK.
Key tasks and responsibilities
· To contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
· To support skills competitions that raise standards of teaching and learning and serve as a key vehicle for practitioner development across the vocational education and training sector and the workplace, including Apprenticeship/Traineeships.
· To co-ordinate activities relating to requesting, tracking and quality assuring key documents required from our Competition Organising Partners (COPs), ensuring documents are received within set deadlines.
· To co-ordinate and support the planning and event delivery of national skills competition activity across the UK, including booking travel, venues, accommodation and catering.
· To administer and co-ordinate the local and national projects i.e. Competitor Support Fund, and Evaluations.
· To administer and co-ordinate project plans, reporting, finance, systems, processes (i.e. Quality Assurance) and document management.
· To support improved engagement in skills competitions by all Stakeholder groups and audiences.
· To support the organisation by producing reports and data requests using the organisational database and systems.
· To support the National Competitions Delivery Managers in the organisation of skills competitions, to include administration and research of new skills competitions.
· To co-ordinate and provide support on the implementation of the quality assurance process and ensure that accurate information is recorded at the bi-annual reviews with the COPs.
· To support the recruitment and briefing of volunteers as required for the national competition cycle.
· To organise and support communication with competitors, their organisations and COPs through monitoring the Competitions email inbox, allocating queries to team members and responding to requests for information and providing support to the team in answering queries from staff, external stakeholders and suppliers.
· To maintain and update competition management systems, records and files, handling confidential information in compliance with the organisations procedures.
· To effectively co-ordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specification(s)/objective(s) and assisting the team with financial processes such as raising purchase orders.
· To support activities/tasks in accordance with the agreed project plan to ensure delivery on time and to budget.
General:
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
· Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
· Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
· Demonstrable experience or qualifications relevant to project coordination or administrative support [E].
· Apprenticeship or other relevant project experience [D].
· Experience of providing support to programmes in the public sector [D].
· Experience of organising events [D].
· An understanding of basic project management principles [D].
Knowledge and skills:
· Intermediate to advanced Microsoft Office suite skills as well as using bespoke software programmes for data reporting [D].
· Highly developed administration skills [E].
· Good verbal, written and presentation skills [E].
· Knowledge of further education, apprenticeships and skills [D].
Personal qualities and attributes:
· Consistently dependable and acts with integrity in all professional matters [E].
· Able to work on own initiative with broad direction [E].
· Able to contribute to solving problems by offering practical or innovative approaches [E].
· Possess a strong work ethic and desire to achieve results [E].
· Flexible in working methods and ideas [E].
· Able to work collaboratively with others and contribute positively to team outcomes [E].
· Demonstrates commitment to the organisation’s mission and can support and encourage others [E].
· Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
· Prepared occasionally to work outside normal hours [E].
· Prepared to travel within the United Kingdom [E].
· Able to spend time away from home [E].
Summary of terms and conditions
· Permanent.
· The salary for this role is £28,000.
· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.
· Group Death in Service (Life insurance) 3 x annual salary.
· Health Care Cash plan.
· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.
· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.
· The offer of appointment will be subject to satisfactory references.
· Salaries are paid monthly by direct transfer on or about 21st of the month.
How to apply
WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.
Applications should be submitted by email and must include:
· Curriculum vitae outlining your full career history. Please remove any identifying information to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.
· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.
· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.
Interview process and timeline
It is intended that the interview process will have two stages:
· Stage 1 – online via MS Teams. The interviews will be held on Wednesday 15 April 2026.
· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 22 April 2026.
Candidates will be asked to complete a 30-minute interview task, the details of which will be provided to those invited to the interview.
Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager.
Application deadline
The deadline for applications is Monday 6 April 2026 at 17:00. Please note that late or incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Senior Social Worker
Salary: Band 7 £55,536.96 to £62,331.18 per annum
Contract type: Permanent
Hours of work: 30–37.5 hours per week
About the role
An exciting opportunity has arisen to join the Social Work Service at St Joseph’s Hospice, based in Hackney. As a Senior Social Worker, you will work as part of a committed and creative team, which offers innovative social care interventions and support to people with palliative and end-of-life care needs, and to their families, carers and children.
The social work team works in collaboration with other clinical professionals and volunteers across all areas of the service: inpatient, outpatient and community. The team includes social workers, a dedicated carers service lead and welfare benefits lead. In addition to clinical case work and line management responsibilities, the Senior Social Worker deputises for the Social Work Manager in their absence, providing cover for day-to-day operational matters.
About you
We are looking for:
- Post-qualifying experience working in the context of palliative or end-of-life care or a related area
- Post-qualifying experience of individual staff management and professional supervision
- Experience of managing and coordinating complex casework and safeguarding concerns across professional groups and agencies
About us
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services – delivered at home, in our in-patient unit, and through our out-patient clinics – are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
We can offer you:
- The opportunity to work in an experienced, supportive and dynamic team in palliative social care
- Professional development opportunities in a specialist palliative care setting
- Exemplary multi-professional working with a commitment to personalised, holistic care
The job is based at St Joseph’s. Some local travel is essential. Full support and training will be provided in all aspects of the job by the hospice. There are excellent opportunities for learning and professional development. The post holder will be accountable to the Social Work Manager.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
For further information, please see the attached Recruitment Pack.
To apply, please visit our recruitment page via the apply button.
Closing date: Sunday, 29 March 2026.
The National Youth Agency is looking for a Head of Business Development.
Head of Business Development
Contract: Permanent
Hours: Full-time – 37 hours per week
Salary: £53,000 – £59,000 dependent on experience and qualifications
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
The Head of Business Development will play a pivotal role in shaping and delivering the organisation’s Business Development Strategy, leading the Business Development team to secure new opportunities, and ensuring the sustainability and growth of NYA’s income streams.
Key Responsibilities
As Head of Business Support, you will:
- Lead, motivate, and support the Business Development team to deliver ambitious growth targets.
- Develop and implement business development strategies to secure new commercial opportunities and funding from public, voluntary, and private sector partners.
- Spearhead new strategic initiatives for business development, identifying and pursuing innovative opportunities for growth and diversification.
- Build and maintain high-value relationships with clients, funders, and stakeholders, ensuring NYA’s offer is visible and compelling.
- Oversee the development and management of the sales pipeline, ensuring targets are met or exceeded.
- Work closely with the Director of Growth to align business development activities with NYA’s strategic objectives.
- Engage directly with trustees, including managing the relationship with the Finance and Growth Committee, preparing reports, and presenting business development performance and strategy.
- Lead on market research, business planning, and the development of commercial proposals and pitches.
- Represent NYA at meetings, events, and conferences, promoting the organisation’s reputation and offer.
- Support the Director of Growth in reporting to the CEO and Board on business development performance and strategy.
Why Work for NYA?
- NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
Closing date: 5pm Wednesday 18th March
Interviews: Monday 23rd March (subject to change)
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
Are you an operational leader who thrives on optimising the systems behind ambitious fundraising?We’re looking for a Development Manager, Operations to lead the infrastructure that powers our Development team, ensuring our systems, finances, governance and insight are robust, efficient and campaign-ready.
About the Barbican
Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.
As the Barbican approaches its 50th anniversary, the Centre stands at a pivotal moment in its history. With a new CEO in post, £191m secured for the first phase of a major capital transformation, and a renewed artistic and audience-focused vision, we are laying the foundations for the next 50 years.
As we enter this bold new chapter, we are preparing to launch a major fundraising campaign to support both our world-class arts programme and the Barbican Renewal project, which will transform our iconic building for future generations. The Development department will be at the heart of this ambition, securing the partnerships, philanthropy and long-term support that will shape the Barbican’s future.
About the Role
The Development Operations team enables all philanthropic income across the Barbican. As we prepare for a major comprehensive campaign and significant growth in activity, The Development Manager, Operations is central to strengthening the systems and infrastructure that support our fundraising.
You will lead a team spanning CRM, prospect research, events operations and audience giving, ensuring the department has the systems, insight and financial rigour to deliver sustainable income growth at scale.
In this role, you will:
• Lead and improve the systems, policies and processes that support fundraising, embedding best practice and driving efficiency.
• Oversee Development finances, including income tracking, forecasting and budgeting, working closely with Finance to ensure accuracy and insight.
• Act as strategic lead for our CRM (Spektrix) and data environment, overseeing reporting, gift processing, data integrity and compliance (GDPR, Gift Aid).
• Support the administration of the Barbican Centre Trust, ensuring statutory compliance and high-quality support to Trustees and senior stakeholders.
• Manage and develop a high-performing Operations team, setting clear priorities during a period of growth and change.
We’re looking for someone who brings:
• Significant experience in fundraising or charity operations (arts sector experience desirable).
• Strong financial management skills, including budgeting and forecasting.
• Deep CRM expertise (ideally Spektrix) and advanced Excel skills, with the ability to turn data into actionable insight.
• A solid understanding of charity regulation, Gift Aid and GDPR.
• Excellent communication skills, with confidence preparing reports and papers for senior leaders and Trustees.
• A collaborative, solutions-focused mindset and the resilience to thrive in a fast-paced environment
How to apply
To apply click on the 'Apply Online' button. Applications without a completed form will not be reviewed.
Deadline for applications is 23:59, Wednesday 25th March 2026. The advert may close ahead of this date if a sufficient number of applications is reached - apply early to avoid missing out.
Please note that we are unable to accept late applications. We regret that we are unable to provide feedback on your application.
The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.
As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.
*Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.
The client requests no contact from agencies or media sales.
The Finance and Business Operations Director will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, compliance with Health and Safety, and the efficient running of The Dudson Centre.
The postholder will act as Company Secretary, overseeing governance and compliance, and also serve as the organisation’s Money Laundering Reporting Officer.
As a member of the Senior Leadership Team, the role contributes to strategic planning and organisational development, as well as supporting VAST’s day-to-day delivery.
What we're looking for
- Qualified accountant (ACA, ACCA, CIMA, etc.)
- Significant experience in financial management and business operations in the VCSE sector.
- Strong leadership and strategic planning skills
- Knowledge of charity finance, governance, and compliance.
- Excellent communication and problem-solving abilities.
- Ability to travel locally and work occasional evenings/weekends.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need.
You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.
The advice team consists of paid staff and support volunteers. This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards. We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice.
Finally, our OpenARMs programme will be launching workshops for our refugee and asylum seeker communities.
You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.
The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week.
We offer a wide range of employee benefits including:
• Excellent annual leave entitlement0
• Pension scheme
• Employee Assistance Programme
• Death in Service benefit
• Flexible working
• Opportunities for training and professional development
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) and complete our Equal Opportunities Form found here. As part of your covering letter, please answer the following questions:
1. The advice manager may have appointments with guests and a small case load. How would
you foresee managing your time effectively between this work and management of the
team?
2. What would be your priorities in ensuring a well-functioning, effective, advice service?
3. The advice team is spread out across different sites, often working remotely. How would
you ensure effective communication?
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Mental Health Service in Paddington.
Sounds great, what will I be doing?
The primary purpose of this role is to deliver high-quality, person-centred support and targeted interventions to individuals experiencing mental health needs who would benefit from early intervention and preventative support. You will work alongside clients throughout their journey with the service, fostering independence and equipping them with the skills, confidence and resilience needed to manage their wellbeing effectively. All support and interventions will be delivered in line with organisational values, embracing the principles of recovery and co-production, and adhering to established policies, procedures and best practice guidelines.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
We're looking for someone with lived experience of mental health care pathways and a strong understanding of the challenges faced by people with a range of mental health conditions. You'll be a confident communicator, able to build trust quickly, listen deeply and engage effectively with service users in crisis, carers and professionals across statutory and voluntary services. You'll be skilled at assessing needs and risks, identifying appropriate support and signposting options, and working within recovery-focused approaches. Calm under pressure, highly organised and able to prioritise competing demands, you'll combine strong IT, literacy and numeracy skills with a solid understanding of safeguarding. Just as importantly, you'll be a collaborative team player, capable of using your initiative, building partnerships and supporting the induction of new peer staff and volunteers.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Personal Independence Coordinator
Salary £29,571.20 Full Time 35 hours per week
Do you want a job that makes a positive difference in people’s lives?
Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator.
PICs work alongside health and care professionals within a neighbourhood team, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks. We have adapted our way of working in response to COVID, helping older people to access technology and connect in new and exciting ways.
Full training will be provided; the important qualities we are looking for are:
- Excellent communication and listening skills
- A positive attitude and the ability to problem solve
- A cheerful, friendly, outgoing personality
- Highly organised with the ability to manage multiple priorities
- The ability to work flexibly, alone and as part of a team.
We regret we shall not be able to contact applicants who are not shortlisted for interview.
Closing date for applications: 9am Wednesday 1st April 2026
Interview Dates: Wednesday 8th April 2026
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Enfield VCS service.
Sounds great, what will I be doing?
You will work as part of a multidisciplinary NHS team alongside clinicians, social workers, and community partners to support adults with moderate to severe mental illness. Holding a caseload of service users, you will act as their key contact, contributing to care planning, monitoring progress, and supporting safe discharge using the RiO clinical records system. Together with service users, you will develop person-centred recovery plans focused on social goals and community integration, building strong therapeutic relationships through trauma-informed and strength-based approaches. You will help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. Collaboration is central to the role, as you will liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication. You will ensure accurate documentation, uphold safeguarding and health & safety standards, and actively participate in supervision, training, and professional development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are looking for someone with NVQ Level 4 in Care (or equivalent) or at least two years' experience in a mental health setting. You will bring a strong understanding of mental health issues, recovery, and co-production principles, alongside experience of working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential, as are excellent communication, relationship-building, and group facilitation skills. You should be confident using IT systems, resilient and adaptable, able to work independently or as part of a team, and committed to person-centred, trauma-informed practice.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Key Information:
LOCATION: Bristol, Newcastle, Nottingham, London and Manchester (hybrid working pattern). We are prioritising applications for the Nottingham and Newcastle locations in line with our regional development strategy.
HOURS: 37.5 hours per week (flexible working around core hours of 10am-4pm)
START DATE: 10th August 2026
DURATION: 18-month graduate programme with optional apprenticeship opportunity upon completion. Permanent contract from August 2026.
SALARY: £27,375 per annum (Bristol, Manchester, Nottingham and Newcastle), £30,025 (London).
DEADLINE: Thursday 2nd April at 12pm (noon).
The application process: written application > video interview > assessment centre.
Assessment Centres will take place between 20th April and 8th May 2026. They will be conducted on Zoom and consist of 3 tasks: An interview, a written exercise and a group task (with up to 3 other candidates)
In keeping with upReach's mission and values we would particularly encourage applications from individuals from underrepresented groups and those with lived experience of barriers to social mobility.
We encourage all applicants to review our Application Pack before submitting your application.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socio-economic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
About the FCLP
upReach is recruiting for our unique Future Charity Leaders Programme (FCLP). This is a great opportunity for anyone who is passionate about social mobility, and looking to gain exposure to various aspects of charity management whilst working with university students who are exploring their career options. We welcome applications from those in the corporate world who are looking for a career change as well as recent graduates wanting to kick-start their career in the third sector.
upReach’s Future Charity Leaders Programme (FCLP) combines delivery work (supporting our Associates) with exposure to a range of aspects of charity management.
As a Programme Coordinator on the FCLP, you will deliver personalised, employment-focused support to a cohort of approximately 80 Associates, helping to transform their lives by equipping them with the necessary skills to secure a top graduate job. During a typical week, you should expect to be working across a range of projects including:
-
1:1 undergraduate coaching
-
Events organisation
-
Application support
-
Partnership management (with university partners or employer partners)
-
and more!
In addition to this, the programme offers the opportunity to develop skills in key areas of charity management by participating in 3 rounds of six-month 'rotations' across different functions. After your initial 18 months and the completion of 3, six-month rotations, you will have the opportunity to undertake an apprenticeship in Leadership and Management to further develop your skills and gain a level 3 qualification.
Throughout the programme, you will receive dedicated internal training developing your leadership skills and building your confidence in the role.Through our partnership with The Circle Line, you will be part of a supportive peer group, offered regular personal development training workshops online and in-person on their '12 Tools for Life'. You will also be able to choose your own practitioner to support you in 1:1 sessions throughout the programme to help you unlock more of your unique potential.
What will I be doing?
The FCLP is a fast-paced but rewarding role. Programme Coordinators spend 80% of their time (4 days per week) working directly with Associates to enhance their career knowledge and skills and 20% (1 day per week) on a charity management rotation (or an apprenticeship after 18 months). No two days are the same, but your responsibilities may include:
-
Building and maintaining strong relationships with Associates, helping them to achieve their career goals
-
Developing and delivering professional development-focused support
-
Individual and small group work with Associates
-
Assisting Associates with their applications to undergraduate positions and graduate jobs
-
Developing sector and/or employability skill knowledge while building resources to aid all Associates
-
Developing and maintaining strong relationships with university and/or employer partners
-
Delivering informative workshops to enhance sector knowledge and employability skills
-
Planning, delivering and reporting on events and workshops with partners
When applying for this role we ask that applicants are able to commit to the full 18-month training programme, and we encourage participation in the apprenticeship scheme beyond this. As you will be working directly with our beneficiaries throughout their degree, this consistency will allow you to build bonds with your Associates and ensure continuity, thus allowing us to have the most impact for the young people we work with.
What Skills and Experience do I need?
This programme would be suited to individuals who are committed to upReach’s mission, motivated to work with undergraduates and interested in learning about, and gaining experience in, charity management. We are looking for people who are passionate about social mobility and believe that background should not be a barrier to graduate employment.
Essential Skills/Experiences:
-
Working in a fast-paced environment and working independently to find solutions to problems
-
Strong organisational and time management skills with a keen eye for detail and the ability to manage a varied workload
-
A University degree in any discipline, or equivalent experience
-
Self-motivation and an ability to work in a small team as well as solo
-
Excellent communication skills and strong written English
-
The ability to engage and communicate confidently with undergraduates, corporate volunteers (mentors) and employers via phone, email, and in person
-
Confidence with public speaking or facilitating workshops
Desirable Skills/Experiences:
-
Knowledge of the graduate labour market in the UK and experience supporting individuals through an application process
-
Working in one or more of the career sectors that upReach support Associates in applying to.
Team Culture & Benefits:
By joining the upReach team, you will be joining a team who are dedicated to encouraging you in your career journey and fostering an inclusive culture.
We offer:
-
Flexible working, hybrid working and reduced Summer Hours (June-August)
-
Statutory Holiday Entitlement of 25 days, plus bank holidays. (This increases to 27 days entitlement after 2.5 years and then to 30 days after 5 years of working with us)
-
Enhanced Parental Leave beyond statutory requirements for all team members
-
1 day of Birthday leave, 1 day of Volunteering leave and discretionary annual wellbeing days
-
Optional extended unpaid leave
-
3% Pension Contribution, this increases to 5% after 5 years of working with us
-
Cycle-to-work scheme, Tech scheme
-
Monthly socials, Annual in-person Team Day
-
Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training
-
A range of discounts through the Charity Workers Discount and Tickets for Good websites
-
The opportunity to participate in our fantastic staff networks:
-
Disability and Inclusion Network
-
Diverse Roots Network
-
Green Network
-
LGBTQ+ Network
-
Mindfulness Network
-
Parents and Carers Network
-
Socio-Economic Background Network
-
(Im)Migrants Network
-
Ready to apply?
We are dedicated to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Unfortunately, upReach is unable to offer Visa Sponsorship.
Applications close at 12pm on Thursday 2nd April
Equal Opportunities
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Job title: Financial Controller
Salary: £34,000p.a.-£42,000p.a. pro-rata (£68,000p.a.-£70,000p.a. FTE), dependent on hours worked
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies
Contract: Permanent
Hours: 18.75-22.5 hours per week with a minimum of 6 hours worked on a Tuesday and Wednesday each week. We are open to discussing how this may work for you.
Location: Wigan, London (office or hybrid working) or remote-based with occasional travel
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
As we’re moving forward, we recognise that a diverse workforce yields the best results. We embrace all the different identities in the UK and we want our workforce to reflect that.
Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff and welcomes applicants from all backgrounds.
If you love managing finance functions, we want to hear from you.
This is a satisfying role where you can develop links across the organisation and ensure our financial operations run smoothly. Key areas of leadership and oversight include:
· Annual cycles of budgeting and audit
· Monthly cycles of management accounts and projections
· Quarterly board reporting
· Ongoing financial controls
· Cash flow monitoring
· VAT and other statutory returns
· Supporting the continuing professional development of the finance team, and developing wider financial skills across the charity
Regularly meeting with programme teams, this role ensures solid financial management across the organisation, supporting staff to ensure that we operate safely and securely. The Financial Controller manages the two management accountants and through them the Finance Officer. The role reports to the Chief Financial Officer, who also oversees the HR, IT, Fundraising, Premises and GDPR functions.
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description on our website and ensure that you meet the essential criteria found in the person specification before applying.
After reading the application information, if you would love to work with us and apply, please continue to apply.
As part of the application process you will need to answer 4 multiple choice questions, 3 sift questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00, 20 March 2026
Interviews will be held via MS Teams 14 & 15 April 2026
If you require an in-person interview, please let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (UK only) or Hybrid (Brighton/Sussex)
Salary: £35,787 (pro rata), 4 days £28,629.60 (actual) plus statutory pension contributions
Hours: Part-time, 30 hours a week
Contract: 12 month contract, with the intention to renew if the role makes a positive impact
Start: As soon as possible
Who we are:
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role:
We are seeking a highly organised and driven Project and Operations Manager to help streamline processes, deliver key initiatives, and support our continued growth in our Training team. In this role, you will bring together complex communications, requests, and ideas, translating them into clear plans, structured workflows, and effective processes that ensure the successful delivery of multiple projects. You will combine strong planning and organisational expertise with a practical, hands-on approach to implementation. Comfortable managing competing priorities, you will remain flexible and adaptable, responding effectively to unforeseen challenges while keeping projects on track.
Your excellent communication skills will set you apart. You will be an active listener who can clearly convey ideas, build alignment, and confidently influence colleagues, stakeholders, and external partners. With a strong business mindset and a passion for operational excellence, you will play a key role in ensuring both projects and day-to-day operations run smoothly.
This is a highly rewarding role with significant real-world impact. Candidates should demonstrate resilience, as the role involves remote working, engaging with complex subject matter, operating in a fast-paced environment, and managing multiple priorities. You will also be responsible for overseeing the simultaneous delivery of multiple training courses, requiring flexibility, strong organisation, and the ability to multitask effectively. You will be working in close collaboration and guided by the Training Manager and senior leadership staff.
Your welfare is the utmost priority; before applying, please consider carefully whether the demands and requirements of the role and subject matter could impact your wellbeing.
Main Duties and Responsibilities:
-
Lead the project management of all training programmes and services, ensuring effective planning, coordination, delivery, evaluation, and reporting
-
Provide day-to-day coordination and effective leadership, including clear direction and support to the training team (currently three reports)
-
Oversee all aspects of contract delivery, including project planning, timelines, budget management, communications, and reporting to clients, partners and internal teams
-
Manage and maintain updates of a training calendar identifying activity, allocating trainers to training courses to ensure quality delivery of courses
-
Working with managers and team in Training, oversee the Assistant Trainers (freelance trainers) communications, allocations, contracts, feedback and allocation of work
-
Build, develop, and maintain strong relationships with external partners and clients, ensuring all interactions reflect the strategic direction and protect the reputation of the charity
-
Work collaboratively with internal and external stakeholders, using strong negotiation and influencing skills to ensure projects are delivered on time, within budget, and to a high standard
-
Monitor and report on project progress and performance, ensuring the efficient and effective delivery of all training activities and identifying and raising risks or issues early
-
Working with managers in Finance and Training, set realistic targets, manage budgets, cross-checking invoices, and capacity, and track project performance against agreed KPIs
-
Support quality assurance across training programmes, including accreditation requirements, reviewing and proofreading materials, adherence to brand, copyright and maintaining high standards of training materials
-
Working with managers in Marketing and Training. oversee and provide reports on training evaluation data and feedback to identify trends, risks, and opportunities for improvement
-
Working collaboratively with the Marketing team to ensure a consistent flow of content to promote the courses, such as upcoming training, feedback quotes and data, website updates, training videos and raising courses that align with campaigns
-
Working with managers in Communications, implement improvements to systems, processes, and workflows to enhance operational efficiency and the client experience from initial enquiry through to evaluation
-
Support the growth of the organisation’s training offer by identifying and assessing opportunities for new partnerships, services, and income generation
-
Maintain oversight of the effective and consistent use of operational systems and platforms across the team (such as Salesforce, Eventbrite, SurveyMonkey, Monday), recommending improvements where appropriate
-
Working across the training team, ensure activities comply with relevant policies and regulations, including health and safety, safeguarding, suicide prevention, and ethical standards
-
Undertake additional duties as required to improve the function of the Training team, as directed by your line manager.
To succeed and thrive in this role, you will be:
-
Confident, adaptable, and highly organised, with exceptional attention to detail
-
Eager to learn and develop, welcoming guidance and feedback from senior managers to continually improve
-
Hands-on and comfortable engaging with operational detail, while maintaining a strategic mindset
-
Proactive and solutions-focused, able to suggest improvements and independently resolve challenges when needed
-
Able to prioritise your own workload and that of your team
-
Reliable in meeting deadlines and maintaining consistently high standards of work
-
Skilled at communicating tasks clearly to project teams effectively and efficiently, with the ability to adapt communication styles to suit a range of audiences
-
Comfortable working in a fast-paced training delivery environment, able to prioritise effectively and manage multiple responsibilities
-
Ability to work independently and collaboratively adapting to rapidly changing needs and working flexibly across multiple projects
-
Self-motivated and capable of working independently and remotely, while also contributing positively as part of a team
-
Willing to act as a brand ambassador and consider and raise any risks to the charity’s reputation and profile within Training activity
-
Represent Grassroots Suicide Prevention on external groups and promote our services and expertise
-
Willingness to travel occasionally if required
-
Passionate about your part in delivering high-quality online and in-person training courses that help save lives.
Essential Skills and Experience:
-
A recognised project management qualification or equivalent practical experience
-
Proven experience managing multiple projects simultaneously, delivering them from initiation through to completion across cross-functional teams
-
Strong ability to analyse quantitative and qualitative data, identify risks, and recognise emerging trends to inform decision-making
-
Experience writing high-quality reports for clients, clearly demonstrating project progress, outcomes, and impact
-
Demonstrated ability to lead, manage, and motivate teams, fostering collaboration and high performance
-
Highly self-motivated and resilient, with the ability to work effectively in a remote or distributed environment
-
Evidence of developing and improving processes and procedures to increase organisational efficiency and effectiveness
-
Advanced working knowledge of Microsoft Office, Microsoft Teams, Zoom, CRM systems, and email marketing platforms
-
Proven experience building and maintaining strong relationships with colleagues, clients, and key stakeholders
-
Strong negotiation, influencing, and diplomacy skills, with a track record of achieving positive outcomes, including growing client engagement
-
Experience representing and communicating with senior stakeholders and decision-makers internally and externally
-
Experience in operational, financial, and business planning, including budget management and monitoring
-
Understanding of accessible communications, brand consistency, key messaging, and reputation management
-
Commitment to safeguarding, confidentiality, and ethical practice.
Desirable Skills and Experience:
-
Project management experience within teaching and learning environments, including e-learning development or delivery
-
Understanding of quality assurance processes, including reviewing and maintaining training or educational materials
-
Experience using AI tools responsibly and effectively, with awareness of both the opportunities and potential risks
-
Experience working in the non-profit or charitable sector
-
Experience collaborating with a diverse range of clients, such as non-profit organisations, county councils, corporate organisations, and the Civil Service
-
Knowledge or experience in health and social care, mental health, or suicide prevention
-
Experience with design principles and accessibility in communications, ensuring materials are inclusive and user-friendly
-
Familiarity with platforms such as Eventbrite, Salesforce, SurveyMonkey, Mailchimp
-
Awareness of marketing and promoting training courses
-
Experience conducting competitor research and analysing data to inform improvements and decision-making.
Why Grassroots Suicide Prevention:
GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.
Our employee benefits include:
-
Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some roles
-
Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
-
Learning and development opportunities
-
A creative, friendly and collaborative culture.
Please note that we are looking for a start as soon as possible, so the selection process begins immediately and will close when we fill the post with the right person.
GSP is in a period of transition and development, and the post holder should be aware that their Job Description and line management may evolve to meet the future needs of the charity.
We empower people to help save lives from suicide through connecting, educating, and campaigning nationally.



Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (full time)
Start date: ASAP (we are happy to work with notice periods)
Duration: Permanent
Salary: £36,340 - £41,065 per annum if based in London. £33,690 - £38,410 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.
Application deadline: Wednesday 18th March, 12pm
This application process will consist of 3 stages: Application, 1st interview and Assessment Centre (presentation task & interview).
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
Role Summary
As a University Partnership Manager at upReach, you will play a vital role in securing and growing high-impact partnerships with universities committed to social mobility.
Reporting to the Head of Partnerships within the Income Generation and External Engagement team, you will be responsible for developing new strategic relationships, championing our partners' voices across upReach, and working closely with our Programmes Team to oversee a portfolio of university partners. You’ll lead stakeholder engagement, take ownership of partnership outcomes and work collaboratively across upReach with our marketing, impact and programme teams.
Core Responsibilities
You will play a critical role in advancing upReach’s mission by generating income and leading upReach’s University Partnerships strategy. Creating life-changing opportunities for our Associates through high-impact university partnerships. You will be directly supporting the organisation's strategic priorities: driving sustainable income growth, enhancing programme impact and expanding our reach as a national charity.
Given the expansive and dynamic nature of this role, the list of responsibilities is not exhaustive, but provides a clear overview of your primary areas of responsibility, ownership and impact.
The core responsibilities include:
Develop and Secure New Strategic University Partnerships
-
Proactively identify, cultivate, and convert a pipeline of four and five-figure prospective university partners aligned with upReach’s mission and strategic goals.
-
Lead high-quality prospecting and relationship-building activity, targeting income-generating partnerships that also deliver high-impact opportunities for Associates.
-
Build strong relationships with key contacts at potential partners, including senior stakeholders within widening participation, employability, and careers teams, through regular in-person and virtual meetings.
-
Deliver compelling, insight-driven proposals and presentations tailored to organisational priorities and demonstrating mutual value.
Stakeholder Representation and Engagement
-
Act as a visible representative of upReach at key partner events, conferences, and roundtables, building relationships, showcasing our impact, and raising our external profile.
-
Leverage social media strategically to spotlight partnership activity, amplify success stories and demonstrate the value of our partnerships in real time.
-
Respond swiftly and professionally to partner and prospective partner requests, ensuring timely, accurate information and follow-up.
-
Capture, report and disseminate key themes and insights from partner feedback, helping to inform decision-making and continuously improve the partnership experience.
Monitor and Grow Existing University Partnerships
-
Responsibility for a portfolio of upReach’s existing university partners, ensuring effective stewardship of the day-to-day relationship with high satisfaction, sustainable renewal and growth.
-
Set and monitor partnership goals and OKRs, leading regular reviews and performance reporting.
-
Identify opportunities to deepen and broaden engagement with existing partners, including expanding partnership activities.
-
Collaborate with the Student Attraction and Programme teams to engage the university in identifying & promoting the programme.
-
Working closely with upReach’s Programme teams to ensure partnerships and programmes are delivered to a high standard.
-
Lead on university partnership health reviews and mid-year partner reviews to ensure any issues are dealt with effectively, promptly and collaboratively.
Partnership Visibility and Impact
-
Collaborate closely with Marketing & Communications to co-create high-quality content and campaigns that showcase our strategic partnerships through university guides, case studies, thought leadership, social media, and joint events.
-
Lead on impact reporting for your partnership portfolio, using both data and compelling stories to evidence the outcomes of the partnership and drive continued engagement.
-
Proactively identify and deliver opportunities for partners to amplify the voice of upReach; through our external events, fundraising opportunities and sharing social-media collateral that promotes our work.
Cross-Functional Collaboration and Innovation
-
Collaborate with the Finance team to ensure timely and accurate invoicing and contracting for all University partnerships, supporting effective financial management.
-
Maintain up-to-date and accurate records of partnership activity using upReach’s internal CRM and systems, enabling effective reporting, forecasting and stewardship.
-
Uphold the organisation’s legal and ethical obligations, including data protection, charity law, and compliance with all relevant regulatory requirements.
-
Manage and support a rotation of the Future Charity Leaders Programme, providing guidance, feedback, and development opportunities.
-
Meet monthly with University Leads (the Programme Coordinator responsible for day-to-day university activities) to set partnership priorities, monitor stakeholder KPIs (onboarding, engagement), and deliver updates to universities.
-
Contribute to the achievement of income targets aligned with upReach’s strategic goals, identifying and progressing opportunities to drive revenue growth.
-
Engage fully in the annual appraisal process, setting ambitious, SMART objectives that align with organisational priorities and your personal development.
Skills and Experience
The ideal candidate for the University Partnerships Manager should display these behavioural skills:
-
Strong track record of relationship-building, influencing, and delivering high-quality engagement with a range of stakeholders, ideally including senior university professionals.
-
Excellent organisational and project management skills with the ability to manage multiple priorities and deadlines autonomously.
-
Confident and pragmatic decision maker in a fast-paced environment, with an understanding of when to escalate situations and seek input appropriately.
-
Proven ability to develop and implement partnership or engagement strategies that strengthen collaboration and deliver shared goals.
-
Collaborative team player with experience supporting and working across diverse teams to deliver shared objectives.
-
Excellent written and verbal communication skills, including confidence in preparing and delivering presentations and reports.
-
Proficient in using CRM or data management systems to track engagement, manage pipelines, and generate actionable insights.
-
Experience measuring and reporting on partnership impact, engagement, or value creation.
Desirable:
-
Experience in university partnerships, fundraising, account management, or stakeholder engagement.
-
Understanding of widening participation, employability, or student success strategies within a higher education setting.
-
Experience collaborating with marketing or communications teams to create joint campaigns, content, or case studies that drive engagement.
Team Culture & Benefits:
We offer:
-
Flexible and hybrid working.
-
Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
-
Birthday leave and Volunteering leave
-
Enhanced Parental Leave beyond statutory requirements for all team members.
-
3% Pension Contribution, which increased to 5% after 5 years of working with us.
-
Cycle-to-work scheme.
-
Monthly socials and annual wellbeing days
-
Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
-
Personal Development Budget, activated after 6 months in the role.
-
The opportunity to participate in our fantastic staff networks:
-
Disability and Inclusion Network
-
Diverse Roots Network
-
Green Network
-
LGBTQ+ Network
-
Mindfulness Network
-
Parents and Carers Network
-
(Im)Migrants Network
-
Ready to apply?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Wednesday 18th March at 12pm..
EQUAL OPPORTUNITIES
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Manchester and Stockport. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is part-time working 30 hours per week covering Manchester Crown Court and Stockport Magistrates Court.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals.
- Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting.
- Collate and analyse performance data, contributing to KPI monitoring and quality assurance.
- Support rota planning to maintain appropriate resource coverage across the court cluster.
- Assist with volunteer accreditation, training, performance tracking, and continuous improvement.
- Input, update, and report on witness information, ensuring comprehensive assessments and referrals.
- Promote effective communication within the team, coordinating meetings and sharing learning.
- Build and maintain relationships with statutory, voluntary, and community partners.
- Deputise for the Team Leader when required, ensuring service standards and targets are met.
- Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have
- An understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience working in challenging environments with a focus on customer experience and service excellence.
- Strong communication, negotiation, and advisory skills-both written and verbal.
- The ability to prioritise work with minimal supervision and manage conflicting demands.
- Experience processing, analysing, and reporting information from multiple sources.
- Competence in using IT systems including Microsoft Office and case management systems.
- A commitment to safeguarding, confidentiality, equality, diversity, and inclusion.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.





