Support service coordinator jobs

Product Marketing Coordinator

This role is critical in ensuring Dot Dot Dot’s property offer meets market demand, business needs, and our social mission.

You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you’ll help ensure our properties are well‑positioned, well‑presented, and successfully filled.

This is a varied, hands‑on role combining strategic thinking with operational delivery, and desk‑based work with regular visits to properties. You’ll be supported in role by our senior marketing coordinator and head of marketing and business development.

The fundamentals of the role

Marketing and sales enablement

• Develop property messaging, value propositions, and supporting materials.
• Ensure each property has strong visual assets, including photography, video, and written content.
• Create and maintain property information sheets for internal and external use.
• Coordinate property‑related communications, including Mailchimp viewing emails and location‑based social media content.
• Work with the Marketing team to deliver campaigns, promotions, and go‑to‑market activity.

Viewings organisation and coordination

• Plan, schedule, and continuously improve the property viewings process.
• Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval.
• Ensure PVAs have accurate, up‑to‑date product information, sales guidance, and customer engagement support.
• Occasionally attend viewings to assess quality and gather feedback.

Go-to-market planning and execution

• Visit properties to understand condition, local context, and customer appeal.
• Support property launch planning, including pricing, audience targeting, and marketing tactics.
• Coordinate with Marketing to implement campaigns that attract high‑quality guardians.
• Track and report on the performance of property launches and viewings.
• Work cross‑functionally to ensure alignment between product, marketing, and service standards.

Product vision and positioning

• Support the definition and development of clear, compelling property value propositions.
• Ensure property products align with business objectives, customer needs, and market trends.
• Work with Marketing and Services to connect operational quality with external positioning.

Market and customer insight

• Research market needs, pricing, locations, and competitor activity.
• Develop and refine guardian personas to support effective targeting and communication.
• Share insights across the business to inform marketing, sales, and product decisions.
• Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot’s data protection policies.

Product lifecycle management

• Liaise with Services during property setup to ensure standards and product features are embedded from the outset.
• Oversee the property journey from setup through launch and occupation.
• Ensure properties are ready for viewings and occupancy through clear coordination and communication.

About you

You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:

• Interest in our mission and values as an organisation.
• Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
• Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
• Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
• Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines.
• Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
• Ability to translate operational detail into clear, compelling customer‑facing messaging.

You’ll have the opportunity to deepen your skills in:

• IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms.
• Public speaking - learn how to confidently communicate our mission, values and standards internally.
• Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools.
• Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children, and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners, and the Sussex community to ensure children can be children no matter now sick they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies, and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the role

Rockinghorse delivers more than 70 impactful projects each year to support sick and disabled babies, children, and young people across Sussex. As our programmes grow, we are seeking a highly organised and proactive Project Coordinator to support the day‑to‑day delivery of our projects and services.

Reporting to the Senior Projects Manager, this role will play a vital part in ensuring our projects run smoothly on time and on budget. You will work closely with NHS Champions (doctors, nurses, and healthcare professionals), internal colleagues and external partners to help coordinate activities, gather information, maintain accurate records, and support the successful delivery of all our projects.

This is a hands‑on, operational role, offering an opportunity to develop project management skills within a friendly and impactful children’s charity. You’ll play an important part in ensuring our projects make a meaningful difference to children and families across Sussex.

Duties of the role 

Delivering incredible projects that save and improve lives.

Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled children in hospital.

Project Delivery & Day‑to‑Day Coordination

· Support the administration, coordination, and delivery of Rockinghorse projects across Sussex.

· Maintain project schedules, trackers, documentation, and communication logs.

· Organise meetings, site visits, check‑ins, project reviews, and installations.

· Coordinate logistics for small projects, including ordering items, liaising with suppliers, and arranging deliveries.

· Ensure accurate filing and record‑keeping across all project documentation.

· Prepare project reports for internal use.

· Support the Senior Projects Manager on the scoping out, development and implementation of new areas of work and projects for the charity.

· Maintain records on the projects database ensuring all records are accurate and up to date.

· Co-ordinate seasonal projects (e.g. Easter, Christmas) including collections and deliveries with supporters and beneficiaries.

Working with NHS Staff & Project Champions

· Support NHS staff and Rockinghorse Champions and NHS staff  to develop and submit project proposals.

· Be a point of contact for day‑to‑day project enquiries.

· Organise and deliver our biannual Projects Days, including scheduling, logistics, communication and follow‑up.

· Build positive working relationships with doctors, nurses, and healthcare teams to support smooth project development and delivery.

Monitoring, Evaluation & Impact

· Collect data, feedback, photos, and evaluation information for all projects.

· Support the Senior Projects Manager with implementing the charity’s impact and evaluation frameworks.

· Help prepare impact summaries for fundraising, communications, and reporting purposes.

· Maintain accurate monitoring records for project KPIs and outputs.

Internal Communication & Cross‑Team Support

· Provide regular updates to colleagues across Fundraising, Communications and Operations.

· Assist in preparing content and information for marketing and donor stewardship.

· Coordinate seasonal projects (e.g. Easter, Christmas) including packing, delivery, and volunteer support.

Operational & Administrative Support

· Assist with central office admin tasks related to project delivery.

· Support the organisation of project‑related events.

· Help maintain project files, compliance records, and data protection requirements.

· Assist with volunteer coordination for project‑related activities where required.

Person specification 

Essential experience, skills, and knowledge for the role: 

1. Experience supporting the coordination or administration of projects, programmes, or multi‑stakeholder activities.
2. Strong organisational skills with the ability to manage multiple tasks and deadlines.
3. Excellent communication and interpersonal skills, with confidence working with a range of stakeholders.
4. Ability to work proactively, use initiative and solve problems as they arise.
5. Good attention to detail and strong record‑keeping skills.
6. Competence with Microsoft Office (Word, Excel, Outlook) and willingness to learn new systems.
7. Ability to handle confidential and sensitive information appropriately.
8. A commitment to the mission and values of Rockinghorse Children’s Charity.
9. Knowledge of safeguarding and safe working practices.

Desirable experience, skills, and knowledge: 

1. Experience working in a charity, NHS, or healthcare environment, with a knowledge of paediatrics, neonates, youth work or other healthcare services working with children and young people.
2. Understanding of project evaluation, monitoring, or impact measurement.
3. Experience supporting finance, HR, operations, or volunteer functions.
4. Familiarity with compliance and data protection (GDPR) requirements.
5. Experience with project management or CRM systems (Rockinghorse uses e-tapestry).

Benefits of working for Rockinghorse Children’s Charity: 

· 25 days annual leave (prorated for part-time) plus bank holidays. 

· An additional day of annual leave on your birthday. 

· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.

· Cycle to work scheme. 

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development for staff. 

· Quarterly reward and recognition days for all staff. 

· Opportunity for flexible, hybrid and part-time working. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the nine essential elements of the person specification.

Your covering letter must address your experience, skills, and knowledge against the nine essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the five desirable criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

· Application Deadline: midnight 5th April 2026

· Shortlisting: w/c 6th April 2026

· Interviews will be the: 15th or 16th April 2026

Interviews will be with the Senior Projects Manager and the Head of Philanthropy and Development and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity, and the process of recruitment.

The role will be available from 1 April 2026 (depending on post holder’s availability).

A fantastic opportunity has arisen for a Virtual Casework Coordinator to join the Casework and Community Engagement Team at SSAFA, the Armed Forces charity. 

About the role 

You will be responsible for the efficient daily operations of the Virtual Casework Office. You will be working collaboratively with SSAFA colleagues and volunteers across all Regional Offices to ensure SSAFA beneficiaries receive a consistent, timely, and high-quality service.

You will be responsible for providing specialist administrative support, working closely with SSAFA Regional Offices, this will include supporting the volunteer network including our highly trained caseworkers, particularly with completion of cases.

This role will be key in supporting regions transitioning to our new digital platform, stepping in where extra help is needed.

About the team 

The team operates within a "virtual" office and will assist in the rollout of the Network Delivery Project (NDP) across all regions. The successful candidate will join a support team that includes two virtual casework coordinators, under the guidance of the Virtual Casework Manager.

All team members are homebased.

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector would be valuable.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Sunday 22 March 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC

Purpose of the role:

The Energy Advice Coordinator will provide essential advice to people affected by spinal cord injury who are struggling with, or at risk of fuel poverty, helping them to improve their situation while recognising and responding to the unique challenges that spinal cord injury can bring. They will manage a caseload offering practical solutions, whilst developing referral pathways to connect them with relevant services to improve their energy efficiency and reduce their fuel costs.

The role will also lead the development of knowledge and skills across Back Ups’ staff and volunteer teams, developing easy to use resources and an understanding of when and how to escalate cases for more in-depth advice. They will work closely with sector charities and advice organisations to ensure a high quality of seamless support while creating a lasting legacy for people affected by spinal cord injury.

RESPONSIBILITIES:

• To provide impartial advice to householders on the telephone, at events or online group events.
• Make use of internal and external referral systems to ensure clients’ needs are met;
•  Respond to enquiries from the public, local authority staff, private and voluntary sectors or installers and, where appropriate, redirecting them to members of staff or other agencies;
• Maintain quality of advice and information as required
• Work with the wider Back Up team to create resources to support people affected by spinal cord injury, both digitally and physically.
• Work with Back Up’s services team to embed and deliver group based online advice sessions in our support groups and course modules.
• Develop and lead a programme to ensure Back Up’s services staff and volunteers develop a baseline of knowledge that enables them to identify and provide basic information to people affected by spinal cord injury around energy efficiency.
• Conduct thorough assessments of clients' energy needs and identify potential solutions and further sources of support through telephone-based support.
• Provide tailored advice on energy-saving measures and support schemes to the caseload.
• Work collaboratively with local authorities, energy providers, and other relevant organisations to ensure comprehensive support for those in the caseload.
• Educate people affected by spinal cord injury on energy efficiency and ways to reduce their energy consumption.
• Maintain accurate records of all interactions and support provided, ensuring confidentiality and compliance with data protection regulations.
• Support the project manager with the development, delivery, and evaluation of the energy advice project.
• To maintain up to date, working knowledge of sustainable energy matters, affordable warmth, renewable energy, water heating and usage.
• At all times, ensure that advice service and activity are in line with the requirements of the project;
• Effectively utilise existing sources of data to identify suitable opportunities to meet customers’ needs.
• Stay up to date with relevant policies, schemes, and best practices related to fuel poverty and energy efficiency
• To develop and implement partnerships and referral routes that support people affected by spinal cord injury with relevant energy advice.
• Liaise with organisations to develop partnerships by utilising appropriate resources and support mechanisms;
• Represent Back Up at various partner meetings;
• Develop and maintain effective operational partnerships with key delivery agents and stakeholders.
• Monitor and report on the impact of interventions and support provided.

General

• Take responsibility for ensuring communications are in line with GDPR.
• Ensure that you work within Back Up’s policy framework.
• Carry out any other tasks that may be within the scope of the post to ensure the
• effective delivery and development of the service.

 The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

• Minimum of 1 years' experience in a similar role, ideally within Energy Advice or similar area.
• City & Guilds Energy Awareness 6281-01 or the ability to achieve this.
• Willingness to undertake mandatory training and development opportunities as required.
• A keen interest in energy issues and concerns currently facing energy consumers.
• An enthusiastic attitude, patience and empathy to support people with the issues they are facing and the ability to assess individual situations and provide practical and effective solutions.
• To be non-judgemental and respect views, values and cultures that are different to your own.
• The ability to prioritise your own work and meet deadlines.
• Demonstrable experience of providing Information advice and support, preferably withing the energy advice sector.
• Experience of working with both groups and individuals to provide support.
• Experience of delivering/facilitating training workshops.
• Experience of managing own projects and working to targets and deadlines.
• A good understanding of evaluation and confidence in gathering feedback data to measure impact.
• Excellent verbal and written communication skills, with the ability to explain complex information in a clear and accessible manner.
• IT/digital skills including ability to use Microsoft packages and a willingness to learn new packages as required.
• Able to build excellent relationships with a range of stakeholders
• Strong attention to detail and the ability to record information effectively.
• Flexible and can respond professionally to changing briefs, deadlines and priorities.
• Flexibility to work occasional evenings and weekends as required.

Desirable:

• Personal or professional knowledge of disability, particularly spinal cord injury.
• Demonstrable experience of providing Information advice and support within the energy advice sector.

We are looking for a creative and forward-thinking individual to join our dynamic team based in Newcastle city centre.

The Communications & Engagement Coordinator will have responsibility for running all our social media channels and the related administration. They will also support all other functions and service delivery in Smart Works North East.

The role will be based in Newcastle city centre, and there will be occasional evening and weekend work as the role holder will provide key events support.

Smart Works North East is part of Smart Works Charity and there will be some travel to London and regional centres to support with induction and training, as well as regular meetings, calls and conferences with our teams across the UK.

Please see the attached job pack for details on how to apply. 

As a Fundraising coordinator at Be Free Young Carers, you will play a pivotal role in supporting the organisation’s financial sustainability and growth. You will be responsible for developing creative fundraising strategies, building relationships with donors and local partners, and organising engaging events to generate vital support for young carers. This position offers an opportunity to make a tangible difference in the lives of young people while working in a dynamic and supportive team environment.

Main Duties and Responsibilities

· Community fundraising

o Develop and implement a community fundraising strategy.

o Recruit, support, and retain community fundraisers and volunteers.

o Build partnerships with local schools, clubs, faith groups, and businesses.

o Manage fundraising campaigns and community events.

· Individual giving

o Develop and implement the individual giving strategy (including regular giving, cash appeals, and digital fundraising).

o Plan and manage multi-channel campaigns (email, direct mail, social media, SMS, PPC).

o Oversee donor acquisition, retention, and reactivation programmes.

· Data Management & Reporting

o Enter, track, and reconcile donations and pledges

o Generate reports on fundraising performance, donor activity, and campaign outcomes

o Ensure compliance with data privacy and gift-processing standards

· Administrative & Team Support

o Provide administrative support to the development team as needed

o Assist with scheduling, meeting preparation, and internal coordination

o Collaborate with communications, finance, and program staff to support fundraising goals

Person Specification

· Experience with fundraising for charity.

• Excellent interpersonal and communication skills to build rapport and inspire people.
• Strong organizational and administrative abilities to manage schedules, records, and tasks.
• Adaptability, as charity roles can be varied and require managing a wide range of duties.
• A commitment to the charity's cause is often a key requirement.

This job description is not intended to be comprehensive but indicative. Responsibilities may very from time to time, depending on the needs of the organization.

Ready for something new?

We are looking for people with great energy and motivation to join our Short Breaks service which offers a chance for young people with an additional need/ disability to have fun and a break from daily routines, and helps families to enjoy quality time, local activities, and connections with others.

2 x CYP Coordinator- Short Breaks- 30 hours- Ashford and Swale, Canterbury and Thanet

Our holiday and weekend activities give parents and carers a break while providing participants a safe, welcoming space to have fun and receive the care they need. Our coordinators plan, arrange and deliver a programme of activities shaped around the needs of the young people, making the most of local opportunities, from heritage sites and outdoor adventures, to sports, arts and crafts, cooking, and team challenges. These sessions help children build friendships, grow in confidence, and express themselves in a fun, supportive space.

1 x CYP Coordinator- Short Breaks Family Days- 30 hours- Kent wide

Family days bring families together to create special memories and enjoy time with others who share similar experiences. The coordinator develops and facilitates activity days which involve the whole family and provide opportunities to build friendships and connections with others. Activities take place at outdoor centres, local heritage sites and museums, as well as organised beach days and community centre-based workshops and activities.

Applicants should have relevant experience of working or volunteering with children and young people in education, health or social care, and have exceptional organisation and communication skills. 

The roles are 30 hours per week, working Wednesday to Saturday. In school holiday periods, more activities take place on weekdays (instead of Saturdays), so flexibility is needed.

It’s essential that applicants have their own car and are willing to drive a minibus (full training provided). 

Do a job that is amazing! 

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Carers leave

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Are you passionate about supporting people affected by cancer? Do you believe everyone deserves equitable access to compassionate, personalised support—regardless of their background or circumstances? If so, this could be the perfect role for you. 

 We are looking for a compassionate, motivated person to join our Beyond Diagnosis Service across Nottingham and Nottinghamshire. 

In this role, you will: 

• Support people affected by cancer through personalised care planning 

• Connect individuals to voluntary and community sector support 

• Build strong relationships with partners and clinical teams 

• Support and supervise volunteers 

• Help develop local referral pathways and increase the service’s reach 

• Maintain accurate data and contribute to monitoring and evaluation 

We’re looking for someone who is empathetic, organised, community focused and committed to reducing health inequalities. 

If you’re passionate about improving people’s lives and want to work in a supportive, values-driven organisation, we’d love to hear from you. 

As a Fundraising Co-ordinator at Be Free Young Carers, you will play a pivotal role in supporting the organisation’s financial sustainability and growth. You will be responsible for developing creative fundraising strategies, building relationships with donors and local partners, and organising engaging events to generate vital support for young carers. This position offers an opportunity to make a tangible difference in the lives of young people while working in a dynamic and supportive team environment.

Main Duties and Responsibilities

· Fundraising & Campaign Support

o Assist in planning, coordinating, and executing fundraising campaigns, including annual giving, appeals, and special initiatives

o Support grant-related activities, including tracking deadlines and assisting with proposal submissions

o Help develop fundraising materials such as appeal letters, email campaigns, and donor updates

· Donor Relations & Stewardship

o Maintain accurate donor records in the organization’s CRM or donor database

o Prepare donor acknowledgements, receipts, and thank-you letters in a timely manner

o Assist with donor stewardship activities, including recognition efforts and impact reporting

· Event Coordination

o Support the planning and execution of fundraising events (in-person and virtual)

o Coordinate logistics such as registrations, invitations, materials, vendors, and follow-up

o Track event budgets, attendance, and fundraising results

· Data Management & Reporting

o Enter, track, and reconcile donations and pledges

o Generate reports on fundraising performance, donor activity, and campaign outcomes

o Ensure compliance with data privacy and gift-processing standards

· Administrative & Team Support

o Provide administrative support to the development team as needed

o Assist with scheduling, meeting preparation, and internal coordination

o Collaborate with communications, finance, and program staff to support fundraising goals

Person Specification

· Experience with fundraising for charity.

• Excellent interpersonal and communication skills to build rapport and inspire people.
• Strong organizational and administrative abilities to manage schedules, records, and tasks.
• Adaptability, as charity roles can be varied and require managing a wide range of duties.
• A commitment to the charity's cause is often a key requirement.

This job description is not intended to be comprehensive but indicative. Responsibilities may very from time to time, depending on the needs of the organization.

Are you curious about what digital data can tell us about how people find and engage with content?

We’re looking for a Digital Analytics Coordinator to join the Communications Directorate at the Royal College of Radiologists. In this role, you’ll analyse performance across our website, email and social channels, using tools such as GA4, Google Tag Manager, Search Console, Sprout Social and Dotdigital to turn complex data into clear insight that helps shape how we plan content, campaigns and digital improvements across the College.

Working closely with colleagues across the Content and Brand teams, you’ll play a key role in helping us understand what’s working, where we can improve, and how we can enhance the digital experience we provide for our members.

This role would suit someone who enjoys digging into digital performance data, spotting patterns and translating analytics into practical recommendations. If that sounds like you, we’d love to hear from you.

What you’ll do

• Gather, analyse and present performance data across the College’s digital channels, including website, email and social media.
• Maintain analytics dashboards across platforms such as GA4, Google Tag Manager, Search Console, Sprout Social and Dotdigital, providing clear and regular insight into performance.
• Produce reports highlighting trends, high-performing content and opportunities to improve engagement.
• Identify patterns and trends in digital performance data and translate them into practical recommendations that improve content, campaigns and user journeys.
• Monitor website traffic, search performance and user journeys, identifying opportunities to improve SEO and emerging generative search optimisation (GEO) and discoverability.
• Work with colleagues to ensure content is well structured, tagged and optimised for search and accessibility.
• Manage email segmentation and testing activity to improve targeting and audience engagement.
• Translate complex analytics into clear, actionable recommendations for colleagues across the organisation. 

What you’ll need

• Experience analysing and interpreting digital performance data from platforms such as GA4, Search Console, Sprout Social, Dotdigital or similar tools to shape content and marketing decisions.
• Strong understanding of SEO and GEO, website performance and digital engagement metrics.
• Experience creating dashboards, automated reports and data visualisations.
• The ability to translate complex data into clear and practical recommendations for non-specialist colleagues.
• Excellent attention to detail and a strong commitment to data quality and accuracy.
• Strong organisational skills and the ability to manage multiple reporting cycles and priorities.
• A collaborative approach and confidence working with colleagues across teams.

Experience in a membership organisation, charity or not-for-profit environment would be beneficial but is not essential.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The RCR is a membership organisation and charity that works with our Fellows and members to improve the standard of medical practice across the fields of clinical radiology and clinical oncology.

You’ll join a friendly and ambitious organisation with a clear sense of purpose – and a team that’s proud to support doctors working at the heart of cancer and imaging services.

Hours: A minimum of three days per week up to full time 

Contract: Permanent 

Location: Home-based with occasional travel to our office in Vauxhall, London (approximately four times per year), occasional travel to visit projects and approximately two overnight stays per year 

Reports to: Head of Marketing, Communications and Fundraising. 

About Housing Justice 

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. We welcome applications from all sections of the community and recognise the value of lived experience of homelessness. 

About your role 

This is an exciting opportunity for a skilled Fundraising Co-ordinator to join the Marketing, Communications and Fundraising team at Housing Justice.As Fundraising Co-ordinator, you will identify both statutory and grant funding opportunities to fund our projects, and craft compelling bids and proposals that clearly articulate our vision, services, and value to commissioners and funders. You will also be responsible for applying for relevant accreditations to support your applications and will have experience of building corporate partnerships. 

Please note that we do not accept CVs or applications that are not submitted using our standard application form..

In this 12‑month pilot, delivered in partnership with the NHS and East Midlands Cancer Alliance, you’ll work directly with underserved communities to:

• Increase cancer screening uptake through personalised, culturally competent support.
• Deliver community education and awareness activities focused on recognising cancer symptoms and understanding screening programmes.
• Build strong partnerships with GP practices, Primary Care Networks and local voluntary sector organisations.

What you’ll do:
✔ Support people facing cultural, practical or emotional barriers to screening.
✔ Deliver outreach sessions and community events across Nottingham.
✔ Record outcomes, gather insights and contribute to shaping future cancer services

Make a real difference to people’s lives and help transform cancer outcomes in Nottingham.

For a detailed job description and person specification and how to apply, please visit our website: Self Help UK/Recruitment  

Please Note: All interviews are in person at our Nottingham office or online by arrangement only

#cancer #healthequity #communityengagement #NHS #NottinghamJobs #CharityJob

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Solo Homes combines independent living with intensive personalised support to clients. By adopting a flexible, creative and strengths based approach, the Solo Homes initiative supports individuals to manage their tenancies in the community and improve their quality of life. Solo Homes is The Connection’s version of Housing First.

The Solo Homes, Women’s Service Pilot is an exciting and innovative extension to our specialist 24-hour supported housing service in Clapham for women from across South London who have experienced homelessness and multiple disadvantage. The successful candidate will work with 6 of the women currently living in this service to move in to their own social tenancies.

Salary: £38,753 - £43,471 (scale points 23 – 28)
Closing Date: Monday 6th April
Interview Date: Wednesday 15th April

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Do you share our dream of a UK where poverty is a thing of the past?  

Founded in 2019, the Poverty Truth Network believes this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it.

We are now recruiting for an Administrative Coordinator to join our team. 

This is a key enabling role within a small, relational and values-led organisation. The Administrative Coordinator will provide coordinating and administrative support across the Network, helping ensure smooth systems, high-quality financial administrative and shared working practices across a dispersed team. 

You will be a highly organised and dependable administrator, with experience supporting finance and digital systems, and a clear commitment to social justice and relational ways of working. 

Key tasks include:

• Coordinating meetings, events and trustee processes 

• Providing hands-on finance administration, including bookkeeping using Xero 

• Supporting digital systems, CRM and data stewardship 

• Maintaining accurate records and shared documentation 

• Contributing to consistent, relational and accountable ways of working across the Network 

This role involves working from home with some travel. 

We welcome applications from people with the necessary skills and experience from all walks of life, particularly those from communities underrepresented in the charity sector. 

How to apply 

To apply, please send your CV and a cover letter (maximum 2 sides of A4) explaining how your skills and experience match this role. Please include the names and contact details of two referees (at least one of whom knows you in a professional capacity). 

The application deadline is 23:30 on Wednesday 25th March.

Interviews will be held online on 1st and 2nd April.

Applications will only be considered from applicants who already have the right to work within the United Kingdom.