Support service manager jobs in Feltham, england
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and Victim Support Office at Victim Support, 3rd Floor, 5-7 Singer Street, London, Greater London, EC2A 4BQ.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
As an Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- to understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- an understanding safeguarding issues, and the legal responsibilities surrounding these issues.
- experience of direct service delivery to victims of domestic abuse or other vulnerable people.
- strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Healthwatch
Healthwatch was set up in 2013 to champion the rights of health and social care users and hold the health and social care system to account for how well it engages with the public. Its remit covers all publicly funded health and social care services for adults and children.
Healthwatch’s remit covers all publicly funded health and social care services for adults and children.
The Advocacy Project delivers Healthwatch services in Kensington & Chelsea, Brent and Westminster – three of 152 local Healthwatch organisations. We’re building on the important work that’s been done to date, while bringing new insights from the voices of seldom heard and radicalised communities.
Future of Healthwatch
There are plans to abolish the local Healthwatch network with the implementation of the new NHS 10-year plan and NHS Bill. However, we are committed to delivering the best service for residents until that time and build a strong, lasting legacy.
About the role
The role is to lead the work of Healthwatch Kensington & Chelsea, working with a small skilled staff team and a range of volunteers and other community stakeholders. In particular, you will share our commitment to embed user engagement and community development at the heart of the Healthwatch service model, empowering user voices and improving access to health services. We are looking for someone who can bring a thorough understanding of the health system and project management with the ability to deliver results quickly including leading on the planning and delivery of targeted projects, supporting a diverse and varied engagement programme, and building relationships with a range of strategic partners. The Healthwatch Manager (Kensington & Chelsea) also takes the lead on managing our local Advisory Board. You will work closely with the Healthwatch teams in Westminster and Brent.
Key responsibilities
- Ensure Healthwatch Kensington & Chelsea’s work conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project and RBKC Council.
- Manage and motivate a small staff team to deliver an effective and vibrant local Healthwatch.
- Provide leadership to make sure the patient and public voice is heard across health, social care, children’s and other sectors in a continuously changing external environment.
- Support the effective working of the Healthwatch Kensington & Chelsea Advisory Board.
- Ensure local communities are able to participate fully in our work, particularly those that are least likely to have had their voices listened to. Support these communities in influencing local and national policy.
- Represent Healthwatch Kensington & Chelsea at strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
- Develop the service to respond to emerging trends and needs, keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
- Monitor the service to make sure it delivers to time, budget and quality; provide reports evidencing this to key stakeholders, including local commissioners, Healthwatch Advisory Board, the Bi-borough Health and Wellbeing Board and Healthwatch England.
- Develop effective partnerships with key staff in health and social care services.
- Work with the communications and engagement lead to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
- Work with the Healthwatch Service Manager and Head of Business Development to identify opportunities for funding additional work which will add value to our Healthwatch services.
General responsibilities
- Participate in team meetings, training and organisational development.
- Contribute to monitoring reports.
- Keep to our policies, including health & safety, safeguarding and risk regulations.
- Work to our mission, vision, and values.
- Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.
Person specification
Essential
- Excellent knowledge of and experience of working with the health and social care system and the voluntary and community sector.
- Thorough understanding of user engagement, community development, user involvement and co-production principles and practice.
- Experience of working with diverse communities and tackling discrimination and inequality.
- Understanding of the public health challenges in Kensington & Chelsea.
- Experience of managing team members.
- Experience of contract management and compliance.
- Excellent communications (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues and local residents.
- Able to interpret complex information and deal effectively with competing interests and challenging situations.
- Excellent organisational skills who can work on their own initiative and plan and prioritise your own workload.
- Experience of working with a budget.
- Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
- Willingness to attend further training as appropriate and to adopt new procedures.
- Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.
Desirable
- Evidence of ongoing personal development and training.
- Experience of working with senior managers in public sector bodies.
- Experience of developing ideas for new areas of work.
- Experience of working directly with volunteers
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Complex Mental Health Social Care Service in Tower Hamlets
£20,009.60 per annum, working 26 hours per week.
2x 13 hour shifts per week, including weekends and bank holidays with team meetings on a Friday.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
- All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.
Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve individual goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Please see our website for the full job description.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK is looking for an Innovative Finance Manager to join our Innovation Hive, developing and scaling innovative finance solutions - including impact investment and inclusive insurance - that mobilise capital and drive sustainable impact for children globally. This is a unique opportunity to help shape and deliver new approaches to funding that can unlock transformational change at scale.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
The Innovation Hive is a team focused on delivering transformative, systemic change for children. As ODA funding declines globally, our goal is to expand our toolkit —including mobilising private capital to deliver impact for children at scale.
We operate as a surge team supporting SCUK's priorities in innovative and blended finance, including child-lens investing, carbon credits and inclusive insurance. These approaches complement existing programmatic work, maximising the impact of current and new resources and increasing funding towards our mission.
Our purpose is clear: to transform, build and champion new growth opportunities and business models, moving at pace and collaborating inside and outside of our organisation to do this.
About the role
The Innovative Finance Manager role is central to advancing innovative finance initiatives that create transformative outcomes for children.
You will lead the design, shaping and execution of a portfolio of innovative finance projects—such as child-lens impact investment and inclusive insurance—across the Save the Children Movement, supported by the Innovation Hive. This includes designing and structuring financing mechanisms, developing proposals, and coordinating partners.
The role combines strategic leadership, venture development and execution, with a strong emphasis on mobilising capital, building partnerships, and developing scalable solutions that can influence systems and markets. You will play a key role in originating and structuring new opportunities, supporting their progression from early-stage concept through to implementation and scale, while ensuring alignment with organisational priorities and impact objectives.
Working across geographies, with a focus on Latin America and Africa, you will collaborate with cross-functional teams, internal stakeholders, and external partners to deliver high-impact programmes. With impact on children as your guiding star, you will also monitor emerging trends and opportunities in innovative finance to inform strategic decision-making.
You will also contribute to strengthening organisational capability in innovative finance, supporting knowledge sharing, mentoring colleagues, and embedding best practice across Save the Children UK.
In this role, you will:
- Lead the origination design and structuring of high-impact innovative finance projects that advance child-focused impact, such as blended finance, insurance, carbon finance and impact investment funds.
- Exercise strong judgement and autonomy in prioritising opportunities, shaping initiatives, and influencing decision-making on programme design, resource allocation, and strategic direction.
- Develop compelling proposals, concept notes and investment cases that unlock funding and advance scalable innovative finance solutions. Lead market scanning, research and strategic analysis and originate opportunities in priority areas and across geographies particularly in Latin America and Africa.
- Integrate impact management frameworks into projects you lead, ensuring all initiatives are data-driven, aligned with Save the Children's impact objectives, and deliver measurable outcomes for children.
- Contribute to the development and implementation of tools, resources, frameworks and support mechanisms that enhance the delivery of innovative finance projects.
- Build and manage strategic partnerships with internal teams, country offices, and external stakeholders including investors, foundations and development finance institutions, to grow pipeline and enable delivery
- Represent Save the Children in external forums and contribute to contribute to thought leadership and insights on innovative finance for children, strengthening the organisation's position in innovative finance
About you
To be successful, it is important that you have/are:
- Demonstrated experience in leading the design, execution, and management of innovative finance models such as impact investment, carbon credits and inclusive insurance.
- Ability to understand how these can be applied to advance scalable and sustainable impact for children.
- Ability to understand how to integrate IMM frameworks into projects.
- Demonstrated experience in analysing and interpreting data, and presenting information in a compelling way.
- Demonstrated experience in market research and analysis, communicating the potential impact in a clear and compelling way, and applying learnings to drive strategy and project development.
- Experience or ability to work with teams across geographies and sectors, collaborating with internal teams, external partners, and stakeholders from diverse sectors.
- Confidence presenting to partners, donors or investors.
- A team player, someone who is open and who is able and willing to deliver beyond their personal brief.
- Resilience, enthusiasm, energy and drive with a commitment to Save the Children's vision and values.
- A commercial and entrepreneurial mindset.
- Comfortable with ambiguity and able to navigate uncertainty and complexity, remaining organised and focused in fast-changing environments.
- Fluent in Spanish (ideally but not essential)
- Ideally experience or understanding of human centred design, agile and lean methodologies, in order to deliver impactful innovations that meet user needs.
- Ideally experience or ability to manage knowledge systems that support innovation projects
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Strategy, Performance and Planning Manager
Contract type: Permanent, Full-time, 35 hours per week
Location: London, UK
UK hybrid working: a minimum of 40% of working time is spent face-to-face (in the London office, at external meetings, or on travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £61,645 per year with excellent benefits
We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Strategy, Planning and Performance Manager reports to the Director of Strategy, Performance and Planning, working across both UK and the global federation’s performance and planning functions and our Global Strategy. They will therefore belong both to the UK Finance, Technology and Strategic Planning Directorate team and to the Global Secretariat. The team consists of roles that work across WAUK and WA international.
About the role
As our Strategy, Performance and Planning Manager, you will play a pivotal role in our global planning and performance cycle, translating strategy into actionable insights that maximise impact, and work closely with senior leaders, country programmes, global member teams, and cross-functional stakeholders to drive sustainable change.
In this role, you will:
- Play a leading role in the planning and reporting cycle in WAUK and WAi, ensuring aligned business plans that maximise the potential contribution of each member to WaterAid’s Global Strategy and impact
- Use strong analysis and presentation skills, to feed into a coherent narrative that drives data informed decisions and actions
- Lead multi-annual and thematic reviews of progress against the Global Strategy to assess contribution to global change, identify achievements and challenges, lessons learned and recommendations.
- Support development and evolution of WaterAid’s Global Strategy, project managing key enablers of the strategy and drawing on expertise, experience and perspectives from across the organisation to drive progress.
- Lead on strategy development at Global, Member and Country Programme level, working within the wider strategy remit and supporting the wider federation’s objectives at all times.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
To be successful, you will need:
- Strategic and critical thinking across complex and fast-moving environments: with the ability to consider how trends and shifts in the wider world and internally may affect strategic delivery
- Strong analytical skills with a good understanding of performance measurement in data-poor environments and qualitative evaluation methodologies that enable deep reflection on performance
- Knowledge of corporate planning, with an understanding of different approaches in different contexts
- Effective stakeholder management; able to understand and present to diverse audiences, anticipating differing needs
- A degree with substantial experience in strategy, planning, and performance management within a reputable organisation. A Master’s degree would be advantageous but not essential.
Closing date: Applications close at 12:00 PM (UK time) on Tuesday, 19 May 2026. Applications will be reviewed on a rolling basis, and the role may close earlier if a suitable candidate is identified, so we encourage you to apply as early as possible. Interviews are expected to take place in the week commencing 25 May 2026.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK-based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Commitments
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.
Join us as a Supporter Care Advisor
The National Autistic Society helps create a world that works for autistic people and within National Programmes, we champion the rights and interests of autistic people and their families, making sure national policies and legislation reflect their needs. We have a rewarding opportunity for a Supporter Care Advisor within the Fundraising Operations team. If you share our values and want to make a difference, we’d love to hear from you.
Visit our website to find out more about who we are:
About the Team
The Supporter Care team plays a vital role in the charity, working closely with several teams across the organisation. As a small, dynamic and evolving team, we are often the first point of contact for our supporters. We pride ourselves on providing a warm, efficient and high-quality service, ensuring every interaction leaves people feeling valued, listened to and supported.
About the Role
The Supporter Care Advisor is a varied and rewarding role, playing a key part within the Commercial Development and Support department. You will be the first point of contact for members, fundraisers and supporters, delivering a first-class service across a range of enquiries by phone, email and post.
Working within a small and supportive team, this role suits someone with strong communication and problem-solving skills and a genuine passion for excellent customer service.
What You’ll Do
- Act as the first point of contact for enquiries relating to membership, fundraising, events and other supporter-related matters
- Provide high-quality supporter care by sharing accurate information, resolving issues effectively and managing enquiries through to completion, ensuring supporters feel informed and valued.
- Work collaboratively across the organisation and will represent the voice of our supporters, helping to ensure their needs are understood and met.
- Maintain accurate records on our databases and follow written procedures and policies to ensure the delivery of a consistent, reliable and high-quality service.
What We’re Looking For
The ideal candidate will bring:
- Excellent written and verbal communication skills, with the confidence to engage with a wide range of people
- Strong customer service skills and a genuine commitment to delivering a positive supporter experience
- A high level of organisation, with the ability to manage multiple enquiries and competing priorities effectively
- A logical and methodical approach, with strong problem-solving skills and attention to detail
This advert is for a full-time, permanent position at 35 hours per week – Monday to Friday (9am-5pm).
This role is hybrid (London Head Office and home-based), with a minimum of 1 day/week in the office.
What we can offer you
- Pension – Auto-enrolled pension scheme.
- Annual Leave – 33 days (including public holidays). You can buy or sell leave each year.
- Training – Great induction and training, including autism training.
- Discounts – Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
- Healthcare – Cash plan for permanent staff.
- Life Assurance – 2x your base salary.
- Flexible Benefits – Options like private health, dental insurance, holiday trading, enhanced pension.
- Support – 24-hour Employee Assistance Programme and counselling.
- Mindfulness – Free Headspace app for you and up to 3 family/friends.
- Blue Light Card – Eligibility for discounts.
About our application process
You will be required to upload your CV. If you are providing a supporting statement, please consider the following:
- Look at the job description and person specification.
- Tell us how your skills and experience match the role.
- Give examples if you can.
We might close this job advert early if we get lots of suitable applications.
To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.
We are an equal opportunities employer and part of the Disability Confident Employer scheme.
Important Information
Agencies need not apply.
Please note the National Autistic Society are unable to provide sponsorship for Visas.
"
We’re currently looking for a Project Manager, offered on a fixed term basis of 12 months, to help us deliver our mission. This a part time position working 14 hours per week (0.4 FTE).
What’s it like working at the IOP?
The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance and dental insurance
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days annual leave as a standard, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
You’ll be responsible for defining, planning and managing the delivery of cross‑organisational projects and programmes that deliver expected outcomes and benefits to the Institute and its stakeholders, including:
- Leading and delivering complex projects and programmes from initiation through to closure, ensuring effective handover and benefits realisation
- Managing project planning, governance, risk, issue and dependency management, prioritisation, monitoring, evaluation and reporting
- Working closely with project and programme owners to ensure proposals meet Programme Office quality criteria and align with organisational strategy
Projects you may work on include:
- The Effective Data Strategy – a five year programme to transform how IOP uses data to improve organisational performance and enable a more agile, learning organisation
- Cross‑organisational projects supporting efficiency, continuous improvement and strategic delivery
- Projects involving multiple delivery teams, including internal colleagues, external suppliers and subject‑matter experts
- You may be asked to lead projects, such as : Audio Visual Refresh or Cyber Essentials certification.
Who will I work with?
You’ll work closely with a wide range of colleagues and stakeholders, including:
- The IT Manager and the People and Operations Directorate, which includes corporate planning.
- Project and programme owners across the organisation
- Delivery teams, senior managers, boards and committees
Ideally, we hope you’ll apply if you bring:
Essential:
- Proven knowledge of data warehouse design, build and implementation.
- Proven ability to apply project and programme management principles to deliver complex initiatives
- Strong planning, organisation and prioritisation skills, with the ability to manage competing demands
- Excellent communication and stakeholder engagement skills, with the ability to work collaboratively across teams
Nice to have:
- Experience working on data‑focused, digital or transformation programmes
- Knowledge of data warehousing concepts and tools (such as Snowflake and Fivetran)
- Project management certification, or equivalent practical experience
- At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
For this role, we are seeking candidates who can clearly demonstrate the experience and skill set required to succeed in a demanding and evolving environment. While we do not require specific qualifications or a defined number of years’ experience, we are looking for individuals who bring a strong customer focus, intellectual curiosity, shared values, and a fresh perspective.
A formal project management certification would be advantageous; however, candidates without certification should be able to evidence a solid understanding of project management tools and techniques, demonstrating how they have applied these skills effectively in practice.
At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organization we meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Join SEL Mind’s Counselling Service at an exciting time of growth and development, and help improve quality of life for people experiencing mental health problems in the borough of Greenwich.
As Counselling Service Manager, you will co-lead a high-quality counselling and psychotherapy service rooted in our communities and guided by our values: Inclusive, Responsive, Evolving and Together. You will help ensure our offer is accessible and welcoming to our diverse communities, and responsive to each person’s unique needs, histories and aspirations. You will provide co-leadership and day-to-day operational oversight over the counselling service, including clinical supervision for paid staff and volunteers.
Working alongside the Clinical Lead, you will uphold robust clinical governance, safeguarding and risk management, ensuring consistent ethical practice and high professional standards. You will lead the design and implementation of systems that support safe, effective and efficient service delivery, and use data to evidence impact and support reporting to commissioners and funders.
Where appropriate, you will hold a clinical caseload and deliver counselling or psychotherapy for clients with complex needs and multiple disadvantage, drawing on evidence-informed and trauma-informed approaches. You will model reflective practice, cultural humility and a strong client focus.
Additionally, you will be able to think strategically to develop new and existing services that meet the needs of service users. With a strong outcomes-focused and data-driven approach, you will lead on the design, implementation and delivery of systems that support the effective operation of services. You will have strong interpersonal skills that will allow you to build good working relationships with clients, volunteer and paid staff members and stakeholders.
This is an office-based role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 3rd May (11:59pm)
Likely interview date: Tuesday 19th May
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
We are opening a new children's residential home and supported living service, and we are looking for a Registered Manager to lead it. This is a rare opportunity to establish a service from the very beginning — building the team, embedding the culture, and setting the standards that will shape the experience of every child who comes through the door.
If you are an experienced Registered Manager, or a Deputy ready to step up, who genuinely cares about the lives of children with learning disabilities, autism and complex needs — we would love to hear from you.
About Us
Striving For Independence Care Solutions (SFI) is a values-driven provider of care homes, supported living, and domiciliary care services across Brent, Harrow, and the surrounding areas. We are now expanding into children's residential and supported living provision for children and young people with learning disabilities, autism, and complex needs.
Our focus is simple: to deliver high-quality, person-centred care that empowers children and young people to live safe, fulfilling, and meaningful lives. We specialise in supporting individuals transitioning from family homes, hospital settings, assessment and treatment units, and other specialist placements — creating stable, nurturing community environments.
The Opportunity
As Registered Manager, you will:
• Establish and shape a brand new children's home and supported living service
• Lead and develop a high-performing, child-centred team
• Drive quality, compliance, and outcomes for children with complex needs
• Prepare for and lead Ofsted inspections, with the aim of achieving and maintaining Good or Outstanding ratings
• Work closely with senior leadership, with real influence over service development and growth
This is a key leadership appointment with progression potential to Responsible Individual or Operations Manager as the service grows.
What You'll Do
Lead with vision and integrity
• Create a safe, nurturing, and therapeutic home culture
• Be a strong advocate for children and young people
• Empower your team to deliver child-centred, outcome-focused care
• Embed therapeutic approaches such as Positive Behaviour Support and trauma-informed care
Own Ofsted compliance and readiness
• Register with and act as the Ofsted Registered Manager
• Ensure full compliance with the Children's Homes (England) Regulations 2015 and Quality Standards
• Lead and prepare for Ofsted inspections
• Drive continuous improvement to achieve and maintain Good or Outstanding ratings
Champion safeguarding and care excellence
• Lead safeguarding practice and promote a strong safeguarding culture
• Oversee care planning, risk management, and reviews
• Ensure safe medication practices and accurate record keeping
Build, develop, and retain your team
• Recruit, lead, and develop a high-performing staff team
• Conduct supervisions, appraisals, and performance management
• Support staff development including Level 3 and Level 5 pathways
• Build a positive, inclusive, and accountable team culture
Operate the service effectively
• Manage rotas, ensure safe staffing levels, and oversee budgets
• Monitor KPIs, service quality, and outcomes
• Build strong relationships with Local Authorities, Commissioners, families, and professionals
• Participate in the on-call rota (shared across the leadership team)
What You'll Bring
Essential
• Experience as a Registered Manager or Deputy Manager in a children's residential setting
• Level 5 Diploma in Leadership and Management for Residential Childcare (or working towards)
• Strong, current knowledge of Ofsted regulations and Children's Homes legislation
• Proven leadership and team management experience
• Strong safeguarding knowledge and instinct
• Full UK driving licence
Desirable
• Experience supporting children with learning disabilities, autism, and complex needs
• Track record of achieving or maintaining Good/Outstanding Ofsted ratings
• Knowledge of Positive Behaviour Support (PBS) and trauma-informed practice
• Experience of opening or developing a new service
What We Offer
• Salary £35,000 – £40,000 (depending on experience)
• Discretionary performance bonus linked to Ofsted outcomes, occupancy, staff retention, and service quality — taking total package potential to circa £45,000+
• Clear progression path to Responsible Individual or Operations Manager roles
• 28 days annual leave (including bank holidays)
• Ongoing training and funded qualifications
• Supportive senior leadership team and direct access to the Director
• Referral bonus scheme
• The genuine opportunity to build something meaningful from the ground up
Our Values
We are looking for someone who shares our commitment to:
• Quality and continuous improvement
• Compassion and child-centred care
• Dignity and respect
• Trust, teamwork, and accountability
Safeguarding
SFI is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to enhanced DBS checks and safer recruitment processes.
Ready to apply?
Click "Apply Now" to submit your application. Please include a CV with full employment history and a cover letter explaining your interest in this role and what you would bring to a brand new service.
We are reviewing applications on a rolling basis — early applications are encouraged. Interviews will be held during the week commencing 18 May 2026.
Join us in shaping high-quality children's services and making a lasting difference.
Please ensure your CV includes full employment history with month/year dates and any gaps explained. Cover letters should specifically address why you are interested in this role and what you would bring to a brand new service. Applications without a cover letter will not be reviewed. Shortlisted candidates will be contacted within 5 working days of the closing date.
Empowering people with learning disabilities, autism and complex needs to live safe, fulfilling and independent lives.
£51,250 to £60,250 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
It’s an incredibly exciting time within partnerships at Prostate Cancer UK. In line with the charity’s ambitious 10-year fundraising strategy, partnerships are a core component in raising vital funds and awareness to help men navigate the UK’s most common cancer. With nationally recognised, award-winning partnerships as our platform, matched with a record-high brand sentiment rating, a highly prominent cause and a marketplace looking for long-term strategic partnerships, we are building the team infrastructure to maximise our strong position through the launch of two developed functions – Account Development and Business Development.
What the job involves
You’ll lead our business development strategy for corporate partnerships, focusing on securing high-value, purpose-driven relationships with long-term potential (typically 6–8 figure), and building a robust pipeline to deliver sustainable income growth.
- Own and deliver the business development plan, targeting major prospects and flagship partnerships with transformational potential.
- Identify, prioritise and cultivate opportunities across key sectors (including sport and health), shifting activity from short-term, transactional asks to insight-led, multi-year partnerships.
- Shape and test compelling funding propositions, working with internal experts (including Communications, Black Health Equity, Research, Health Services, and Equity & Improvement) to build integrated partnership offers.
- Lead proposal development end-to-end: briefing colleagues, coordinating inputs, writing and reviewing pitches, and ensuring submissions are high quality, compelling and on time.
- Take overall accountability for the business development pipeline: keeping it strategically aligned, properly valued, actively progressed and accurately forecast.
- Improve performance through better pipeline discipline: growing value and volume at each stage, increasing conversion, and reducing lead times from opportunity identification to proposal submission.
- Line manage and develop a team of three experienced Business Development Managers (including sector/specialist roles), setting clear objectives and coaching for confident, high-performance delivery.
- Lead and support negotiations with senior stakeholders, ensuring new partnerships protect and enhance our brand, values and reputation.
- Work closely with partnership colleagues to transition newly secured partners into account development so relationships are onboarded smoothly and set up to scale.
What we want from you
You’re a strategic, commercially minded new business leader who can spot and shape big opportunities, influence at senior levels, and convert complex partnership conversations into high-value, multi-year income.
- Significant experience securing new, high-value corporate partnerships (typically 6–8 figure) in a commercial organisation, charity and/or agency environment.
- A strong track record of delivering income through new business acquisition, with credible examples of taking prospects from first contact through to signed agreement.
- Confidence developing high-value propositions and partnership packages that work for both the organisation and the partner.
- Excellent pipeline management skills, with experience improving conversion rates, forecasting and proposal turnaround times.
- Strong influencing and negotiation skills, comfortable engaging senior stakeholders and navigating complex internal decision-making.
- Proven people leadership experience, with the ability to coach, set clear expectations and build a high-performing specialist team.
- A values-led approach and commitment to equity, diversity and inclusion, with the judgement to ensure partnerships align with and strengthen our brand.
- Desirable: experience in sport, health, brand-led or ESG-focused partnerships, and/or developing transformational 7–8 figure partnerships.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting the website via the apply button.
The closing date is Wednesday 13 May 2026. Applications must be submitted by 23:45 UK time.
Interviews: First stage interviews are currently scheduled for the week of 1 June 2026 and will be. held online. Second stage interviews will be held in person at our London Bridge office in the week commencing 8 June 2026.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Development Manager
Location: Cambridge, UK OR Remote, UK, with regular travel to Cambridge
Salary: £44,000-£48,000 p.a. full-time equivalent, dependent on experience
Basis: Fixed-term contract (12 months). Full-time, part-time or flexible.
Eligibility: You must be eligible to work in the UK
The role
We are looking for a Development Manager to join our fundraising team to support our ambitious, global mission to democratise computing and AI education for all young people. . You’ll build and manage a global portfolio of strategic, high-value funding partners that share and advance our mission. Through effective relationship building and account management, you’ll engage donors with the aim of growing their long-term support for our work.
The ideal candidate will have experience of successful corporate/institutional partnership development and/or stewardship at a national or international scale. You may also have experience working with trusts and foundations or securing sponsorship for events.
We strive to make the Foundation a place where talented people who care about our mission can do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you’re the right person for the job, we’ll make it work for you, and you can be confident that you’ll be working with an exceptional team of people who care about our mission and each other
We work hard to make sure that the Foundation is a place where everyone is supported to do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you're the right person for the job, we’ll make it work for you, and you can be confident that you’ll be joining an exceptional team of people who care about our mission and each other.
Responsibilities
- Proactively develop a pipeline of funding opportunities, establishing relationships that will lead to new partnerships or donations
- Manage a portfolio of existing partners, developing and implementing engagement strategies to strengthen these relationships
- Match funders’ objectives with the Foundation's programmes and goals
- Prepare funding applications, proposals, presentations, and pitches, working collaboratively across the Foundation to support the development of these documents
- Evaluate and report on partner activities to ensure goals are achieved and the impact of their support is shared
- Develop and implement engaging and bespoke stewardship plans
- Accurately capture information using our CRM (Salesforce) pipeline process
- Support colleagues as they develop new donor relationships to secure grants and donations
- Develop and maintain updated knowledge of the Foundation’s programmes and associated funding opportunities
Experience and personal attributes
We recognise that everyone has the potential for growth. We welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here.
You should have:
- Experience in securing and developing long-term corporate partnerships and/or high value income (£50K+)
- Competence in using a CRM or equivalent system
- Effectiveness in working with multiple stakeholders across organisations to achieve solutions and deliver results
- Evidence of highly adaptable interactions with a wide range of people, with experience in advocacy, networking, and negotiation
- Practical knowledge of preparing and presenting a compelling case for support in various forms, including in person and through written communication
- Experience of monitoring, reporting, and forecasting against plans and budgets
- Strong organisational and administrative skills
- Excellent relationship building skills
- A commitment to the mission and values of the Raspberry Pi Foundation
Ideally, you’ll also have:
- Experience in prioritising a pipeline of multiple opportunities
- A high level of IT literacy, particularly knowledge of using the Microsoft Office suite or Google apps (Gmail, Calendar, Docs, and Forms)
- Experience in fundraising in markets outside of the UK
About us
The Raspberry Pi Foundation is an independent charity with a global mission to enable all young people to realise their full potential through the power of computing and digital technologies.
We empower schools to teach computer science and AI literacy through free curricula, classroom resources, purpose built software tools, and professional development for teachers. We inspire young people to become tech creators through the world's largest networks of coding clubs. We undertake original research that informs our work and which we use to advance the field of computer science education more broadly.
All of our resources and learning experiences are available for anyone to use at no cost. We are particularly focused on creating opportunities for young people who experience educational disadvantage and those who come from backgrounds traditionally underrepresented in technology industries.
Over the past decade, we have supported hundreds of thousands of educators and tens of millions of students. We have teams in six countries (India, Ireland, Kenya, South Africa, the UK and US) and partnerships with mission-aligned non-profit organisations in over 60 countries.
We are at the forefront of the global educational movement to expand access to computer science education and AI literacy. You can learn more about our work in our latest Annual Report.
Benefits
In addition to competitive salaries, we offer a wide range of benefits for all of our colleagues.
- Paid time off. In addition to public holidays, full-time employees in the UK receive 25 days of paid annual leave initially, rising to 30 days after five years service, plus 3 additional days of paid leave for the company-wide closure at the end of each year.
- Pension. We provide an 8% employer contribution on top of your minimum 4% employee contribution.
- Private healthcare. We provide comprehensive private healthcare for all employees through Vitality Plus.
- Flexible working. We have clear policies to provide flexibility over when and where you work, helping you balance work responsibilities with the rest of your life.
- Support for parents and carers. We provide generous family leave and flexibility for parents and carers.
- Life assurance and income protection. We provide life assurance and income protection schemes to provide peace of mind for you and your family.
- Investing in learning and development. We invest in your growth and development, including through access to learning resources and training, with dedicated time for all employees.
- Travel to work. Through our Cycle-to-Work and Season Ticket Loan schemes we support cost effective and sustainable travel to work.
Timetable for applications
Closing date: 8 May 2026, 9:00am
Phone screen: Week commencing 11 May 2026
First interview: Week commencing 25 May 2026
Second interview: Week commencing 1 June 2026]
Our recruitment process
All of our workplaces are inclusive spaces where we want people to feel respected, valued, and able to do their best work. We are committed to building teams that bring together people with a broad range of backgrounds, skills, and perspectives. That starts with our recruitment process.
Here's what you can expect:
- As part of your application, you will be asked to respond to a small number of questions that we will use to screen your eligibility for the role. You will also be asked to provide your cv and a short cover letter.
- Eligible applications will be reviewed by our recruitment team and the hiring manager.
- A small number of candidates will be invited to a phone call with the hiring manager.
- The purpose of this call is to check our understanding of your application and to answer any questions you have.
- We normally have two interviews, which may take place in-person. Interviews will be with the hiring manager and at least one other colleague.
- You will usually be asked to undertake a work-based assessment in advance of your interviews. This will be an opportunity for you to show how you would perform some part of the role. You will be given advance notice and clear instructions.
- If you have any questions about or feel that you need any adjustments to the recruitment process, including adjustments for neurodiversity, please contact our People and Culture team.
We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
As a second line IT support engineer, you’ll be the go-to contact for IT queries and incidents, supporting staff across the UK. You’ll deliver exceptional customer service while resolving issues across technologies like Microsoft 365, windows, macOS, active directory, Azure, mobile platforms, and video conferencing tools.
You’ll manage, triage and escalate service tickets, manage with onboarding and offboarding staff, provide remote and in-person support, and maintain up-to-date documentation and asset records. You'll also have the opportunity to support our key events, liaise with third-party suppliers, and contribute to improving our internal IT processes.
This is a hands-on and varied role ideal for someone with foundational IT experience who thrives in a dynamic environment and is looking to deepen their technical expertise while delivering high-quality customer service.
About you
You’ll have demonstrable skills and experience working in an IT Support role at first or second line. As a key member of our IT team, you’ll be an active team player with the ability to engage with the people who use our IT systems. You’ll have sound problem-solving skills and be thorough in your approach with an excellent eye for detail.
Highly organised, you’ll be able to manage your time and priorities well and be capable of leading on small and medium project and playing a significant role in larger ones. You’ll have a proactive approach to continual improvement.
You’ll be able to troubleshoot a range of technical issues in a logical and professional way, resolving incidents and problems efficiently while providing high-quality user support.
You’ll have a working knowledge of supporting Microsoft 365 applications, windows and mac operating systems, Microsoft 365 Admin, Azure, active directory, and remote support tools.
Your excellent communication and interpersonal skills will help you explain technical concepts to non-technical users and deliver clear, professional written communication in tickets, guides, and user documentation.
You’ll thrive working both independently and collaboratively, with a willingness to travel to other offices or events occasionally and to adapt to changing priorities.
If you’re looking to shape how IT services support our charity’s vital work, we’d love to hear from you.
Job description and benefits
Please download the job description and our attractive benefits package.
Location, hybrid working and salary range
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£31,700 to £33,000 per annum London based
How to apply
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date: Tuesday 12 May 2026 9 am
Interview date: First stage interview week commencing 25 May 2026
Second stage interview – week commencing 1 June 2026
Do you have facilities experience with an organised and customer‑focused approach and interested in working for a leading homelessness charity?
St Mungo’s Central Office is relocating to a new 2 floor hub in Warner Street, Farringdon. To support this exciting move, we are looking for a Facilities Manager to ensure the building operates safely, efficiently and provides a welcoming environment for colleagues and visitors.
This is an on‑site role, Monday–Friday, 9am–5pm, acting as the first point of contact on reception and overseeing facilities and office management at the Warner Street Hub.
This role would suit someone who enjoys problem‑solving, has strong attention to detail, and brings ideas to help shape effective ways of working in a new space.
Working as Facilities Manager you will:
- Report to the Head of Procurement, working closely with colleagues to coordinate day‑to‑day operations.
- Help establish new systems and maintain an organised, welcoming office that supports collaboration.
- Coordinate facilities management to ensure the building is safe and running effectively.
- Provide reception cover, acting as the first point of contact for staff and visitors.
- Be the central contact for facilities matters including reception, post, deliveries, contractors and meeting space bookings.
- Support health and safety responsibilities, including fire safety and workplace compliance.
While our Central Office is currently based in Tower Hill, we plan to relocate to Farringdon in June 2026.
About you
We think this role will suit someone who is organised, customer‑focused and can bring the below:
- Experience coordinating facilities or office operations in a workplace setting.
- Experience working with contractors or service providers.
- Ability to support workplace health and safety, including fire safety procedures.
- Strong organisation and prioritisation skills, with the ability to work independently and use initiative.
- Good communication and interpersonal skills, able to build positive working relationships.
- Experience using office systems and managing administrative tasks.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form and upload your CV.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 7 May 2026
Interview and assessments on: 20-21 May 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
A rewarding opportunity has arisen at Sister Circle to support the onboarding and the overall journey of our volunteers.
As Volunteer Training and Support Officer, you will help create welcoming, well-organised learning spaces that enable volunteers to feel confident, supported, and connected in their role. You will coordinate training logistics, prepare materials and resources, support volunteer recruitment and onboarding, and ensure the smooth administration of the programme.
Working within the Volunteering Team and the wider team, you will help our volunteer programme grow and thrive within the communities we serve.
This role would suit someone who enjoys bringing people together, building relationships, and ensuring that the practical details behind a programme run smoothly.
We are looking for someone who:
- Has experience coordinating training sessions, events or similar activities.
- Is confident managing administrative processes, logistics, and records.
- Enjoys building relationships with volunteers and community partners.
- Communicates clearly, warmly, and with empathy.
- Understands trauma-informed, inclusive and culturally responsive practice.
- Can work both independently and collaboratively within a small team.
- Is organised, proactive, and able to manage multiple priorities.
Desirable: experience working with volunteers or supporting marginalised communities; ability to speak a community language such as Bengali, Urdu, Romanian or Polish.
How to apply
Please submit your CV and a cover letter (maximum 1 page) outlining how your experience and skills meet the criteria for the role..
Deadline: 12pm on Wednesday 6th, May 2026
This role is open to female applicants only as permitted under Schedule 9, Paragraph 1 of the Equality Act 2010. The successful candidate will be required to complete an enhanced DBS check.
We build trusted relationships that create sustainable transformation for women’s wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced Manager looking for a values‑driven leadership role with real social impact?
Can you:
- Provide operational leadership across governance, compliance and member services
- Manage and develop a small, high‑performing, values‑driven team
- Work closely with the CEO to deliver the organisation’s strategy and future growth
- Strengthen systems, processes and cross‑team collaboration
- Engage with stakeholders and support best practice across the Almshouse movement
Do you have:
- Proven operational leadership experience in a charity, housing or membership organisation
- Strong understanding of governance, risk and regulatory compliance
- Collaborative, organised and mission‑driven with excellent communication skills
Why join Almshouse Association:
- Purpose‑led organisation with national impact
- Friendly, high‑performing team and inclusive culture
- Opportunity to make a real difference to people and communities
If you feel you have relevant skills and experience, please submit your CV and supporting statement via the Charisma Charity Recruitment website.
Closing date for applications: 26th May 2026
Please note that applications will be reviewed as they are received, we therefore encourage early applications as we may progress candidates to interview before the application deadline.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Almshouses to be recognised as the exemplar model of community housing



