Support service manager jobs in Sunbury on thames, surrey
About us
Refugee and Migrant Justice (RMJ) is one of the UK’s largest charities providing immigration and asylum advice, dedicated to supporting refugees, asylum seekers, and vulnerable migrants to access justice and rebuild their lives.
As an IAA Level 3 accredited organisation, we represent clients at every stage of the immigration and asylum process, including appeals up to the Upper Tribunal of the Immigration and Asylum Chamber. Our work also extends beyond legal advice: we support individuals facing destitution to access housing, financial assistance, and other essential services to which they are entitled.
At RMJ, we are not only committed to delivering high-quality legal support—we are also working to change the system. Our team actively campaigns for a fairer and more humane immigration system. This means our caseworkers have opportunities to contribute to strategic litigation, policy engagement, and wider advocacy work that drives meaningful change.
We are proud to have recently been recognised as a Great Place to Work, reflecting our commitment to building a positive, inclusive, and supportive workplace where our staff can thrive while making a real difference.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RMJ.
We guarantee an interview to refugees, stateless people and others with lived experience of forced migration, as long as they meet at least 50% of the essential criteria.
If you are passionate about justice, human rights, and supporting some of the most vulnerable people in society, we would love to hear from you.
Role Overview:
This is a new role. The HR Administrator will play a key role in supporting the HR function, ensuring efficient management of HR systems, accurate record-keeping, and smooth onboarding and offboarding processes for staff and volunteers. This role also provides recruitment support, manages pre-employment checks, and assists with general HR administration.
Reporting to: People & Culture Manager
Hours of work: 15 hours per week. Open to candidates who can work 15 hours across three days.
For further information and application process, please refer to the job pack.
Please note that applicants must have the legal right to work in the UK, as visa sponsorship is not available for this role.
Only candidates who submit CV and a cover letter will be shortlisted. The cover letter must clearly outline their motivation for applying and demonstrate how they meet the person specification.
Refugee and Migrant Justice works to; support people in crisis, improve access to justice and dismantle barriers that stand in peoples' way.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We’re looking for a proactive and relationship-focused Corporate Partnerships Officer to support the delivery of high-value corporate partnerships that generate vital income for Blood Cancer UK. This role plays a key part in ensuring partnerships are delivered effectively, with a strong focus on stewardship, relationship management, and maintaining excellent engagement with corporate partners. Working closely with the Corporate Partnerships Manager, this role helps ensure partnerships achieve their financial and strategic objectives while delivering meaningful impact for people affected by blood cancer.
This is a collaborative and detail-oriented position, working across internal teams to support partnership planning, reporting, and impactful engagement activity. Externally, the role builds and maintains strong relationships within corporate partner organisations, acting as a key point of contact for day-to-day delivery. Strong organisation, communication, and relationship-building skills are essential, alongside a positive, solutions-focused approach and a commitment to supporting the growth and success of our partnerships portfolio.
Regular travel to the London office and partner offices will be required. The level of attendance may vary throughout the year, with increased time spent at partner offices during busy periods. This may range from a couple of days per week to approximately once per month, depending on business needs.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Team: Community & Events
Location: Homebased living in Scotland, North-East England or Yorkshire
Work pattern: 35 hours per week, flexible working options available and welcomed
Salary: Up to £44,289.75 per annum
Contract: Fixed term until 1st June 2027
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Fundraising Hub Manager:
The Community Fundraising Hub Manager will manage and drive forward the delivery, growth and reach of community fundraising in a defined geographical location. The successful candidate will take ownership and responsibility for the development and delivery of a local fundraising strategy in line with the organisations broader income generation objectives.
About the Community & Events team:
-
We sit within the Marketing & Income Generation directorate
-
The National Community Fundraising team at Cats Protection has recently gone through transformative change, implementing a new community hub structure in six regions across the UK. Leading and enabling community led fundraising in their area, they raise circa £3.5million income per year, making a significant contribution to Cats Protection’s work to make life better for cats.
What we’re looking for in our Community Fundraising Hub Manager:
-
Lives in Scotland, North-East England or Yorkshire
-
Significant and extensive experience in Community Fundraising
-
Line management experience with track record of developing individuals and leading a team
-
Direct experience of working with volunteers
-
Experience of producing reports and analysis of activity against KPIs
What we can offer you:
-
range of health benefits
-
26 days’ annual leave plus bank holidays, increasing with length of service
-
Salary Finance, which empowers you to take control of your financial wellbeing
-
and much more, which you can learn about
Interested? Here’s how to apply:
-
Application closing date: 20th May 2026
-
Virtual interview date: 29th May 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats
In-Form is the UK’s leading client relationship and service management solution. Developed by Homeless Link on the Salesforce platform, In-Form gives our customers access to the information they need to support the people they work with. Currently we have over 350+ customers, each with their own bespoke In-Form system. Many of these are in the housing and homelessness sector in England, but an increasing number are in other sectors across the UK.
The post of In-Form Customer Success Manager is a key role in the growing customer success team which represents an investment in how we engage and support In-Form customers. We are looking for a CSM to further improve our high levels of customer adoption, satisfaction and retention.
This exciting role is a chance to help the homelessness sector make the most effective use of their In-Form systems to achieve our shared vision to end homelessness in this country. The successful candidate will typically have a minimum of 2 years working in a dedicated customer success or account management role, with a track record of driving product adoption, increasing customer satisfaction and managing commercial renewals. A genuine interest in making a tangible difference through use of technology in the nonprofit and homelessness sectors is also essential. For full details of the role and how to apply please click Redirect to Recruiter to visit our website.
We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27.
Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (Y1-3) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video!
About the Role
Chapter One is seeking a London Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.
The post is ideal for someone looking for full-time, flexible, term-time only work from a home base and who is able to travel frequently in and around North London. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year.
Please note, it’s likely that the hours and areas covered for this role may grow, over time.
Key Responsibilities:
-
Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers.
-
Install, setup and maintain Chapter One equipment in participating classrooms.
-
Organise and conduct initial teacher training and follow-up.
-
Ensure a smooth initial launch of Chapter One’s programme in every classroom.
-
Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed.
-
Liaise with colleagues performing technical and volunteer support roles.
-
Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed.
-
Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise.
-
Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends.
-
Create regular data summaries for all participating classrooms.
-
Lead annual review meetings for senior leadership at participating schools.
-
Support programme monitoring, evaluation and research as required.
-
Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.
-
Liaison with corporate partners as required.
-
Weekly communication and status updates with Senior Programme Manager(s) and wider team.
-
As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One’s programme.
We are looking for applicants with the following essential qualities:
-
Highly motivated individual with excellent interpersonal and organisational skills.
-
Proven track record of working at a senior level in education, project management or a related field.
-
Proven strength in both written and verbal communication.
-
Highly IT literate, with excellent computer skills, able to troubleshoot software and technical hardware issues, adept with Google suite and Microsoft Teams.
-
Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.
-
Proven ability to work independently.
-
Self-starter and quick learner.
-
Ability to adapt and embrace a changing environment.
-
Ability to drive and access to a car for work purposes.
Ideally, applicants will also have the following desirable qualities:
-
Two years of teaching/education experience with primary age children.
-
University degree.
Please note that this role covers North London, currently in Camden, Islington and Hackney.
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience and why you’re interested in this role at this point in your career.
2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
3) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and an Enhanced DBS check. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
N.B. Shortlisting is likely to take place week commencing Monday 1st June with phone screening from Monday 8th June. For successful candidates, interviews are likely to begin week commencing Monday 15th June and potentially extend into week commencing Monday 22nd June.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Across the UK, nurses and midwives are under extraordinary pressure. Help us tell a different story — one rooted in compassion, culture change, evidence and hope.
FoNS is seeking a future-focused Communications and Marketing Manager to lead our next phase of growth and visibility. This is an opportunity to shape how a nationally and globally respected charity communicates its impact, influences policy and practice, and reaches wider audiences through digital innovation, strategic campaigns, impact and powerful storytelling.
FoNS is committed to equity, diversity and inclusion and to creating a supportive and accessible recruitment process. If you require any reasonable adjustments to support your participation in the interview process, please contact us and we will work with you to accommodate your needs wherever reasonably possible.
Candidates will be informed in advance about the format, panel composition and any presentation or task requirements to support equitable participation.
FoNS is a charitable organisation that works across health and social care, UK-wide and beyond.



The client requests no contact from agencies or media sales.
Interim Supported Housing Manager
Surrey | Women’s Homelessness Service
? Interim Contract 4-months | Immediate Start | Full-time, hybrid – 4-days on site
I am delighted to be working with a values-driven charity is seeking an experienced Interim Supported Housing Manager to lead a specialist women’s homelessness service in Surrey.
This is an opportunity to oversee a psychologically informed, trauma-responsive supported housing community delivering high-quality accommodation and holistic support to women facing homelessness and multiple disadvantage.
The service supports residents to rebuild stability, wellbeing, independence, and community connection through personalised support and strong partnership working.
The Role
You will provide operational leadership across the service, managing day-to-day delivery, staff performance, safeguarding, compliance, housing management, and service development.
You will lead and support a frontline team to deliver strengths-based, trauma-informed support while ensuring the service remains safe, effective, and resident-focused.
Responsibilities include:
- Leading the operational management of a supported housing service
- Managing staff performance, supervision, recruitment, and development
- Overseeing safeguarding, risk management, health & safety, and compliance
- Monitoring budgets, expenditure, and service performance
- Developing partnership working with housing providers and external agencies
- Supporting positive move-on outcomes and sustainable housing pathways
- Embedding psychologically informed and resident-led practice throughout the service
About You
We are looking for a confident and compassionate manager with:
- Experience managing supported housing or homelessness services
- Strong understanding of trauma-informed and strengths-based approaches
- Knowledge of safeguarding, housing management, and support delivery
- Experience leading teams within supported living, homelessness, or social care settings
- The ability to manage operational pressures while maintaining high-quality service delivery
- Excellent stakeholder and partnership-building skills
Experience supporting women experiencing homelessness or multiple disadvantage would be highly advantageous.
Why Apply?
- Opportunity to lead a meaningful, specialist service
- Supportive values-led organisation
- Immediate impact role with autonomy and visibility
- Chance to shape service quality and resident outcomes
If you are immediately available, with the above skills and experience, please apply online today, I would love to have a conversation with you!
Do you have experience in leading operations and developing a quality service?
We are looking for a Service Manager to join our team team in Ealing. This is a well-resourced and dynamic service in which you will lead a team of 2 Coordinators and 9 Outreach & Resettlement workers.
In this role you will focus on combining outreach with clients on the streets and supporting them through placements in temporary accommodation until a suitable home is found. Several additional services are also embedded within the team including Street Legal, an Employment Specialist, and a Homeless Health Nurse – and the team has lots of well-established connections with specialist providers and community organisations locally, as well as having strong relationships with commissioners and local authority partners.
Based in Ealing, West London; the office has roadside parking available & is also well connected on the Piccadilly, Elizabeth and Central line at Boston Manor, Ealing Broadway & Hanwell station.
About you
To thrive in this role you will have a experience or a good working understanding of providing to support to junior managers.
In this role you will be providing management direction and leadership, some team guidance around professional conduct, and a clear drive around getting the basics right and implementing our new outreach model.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form
Closing date: 10am on 15 May 2026
Interview and assessments on: TBC
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Service Manager to join our Young People Social Care Service in Bracknell.
£41,200.00 per annum, working 40 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
In this role, you will actively listen to and engage with young people, ensuring their voices are heard and their needs are met. Developing and maintaining essential external partnerships will be key to providing a robust support structure for our customers. We are looking for an empathetic leader who can connect with young people and staff alike, showing genuine care and understanding. You should be adept at comprehending and implementing policies and procedures to benefit both customers and the organisation. Excellent communication skills are essential for effectively liaising with stakeholders, Children services, Commissioning teams, and OFSTED. A proactive approach to service development and regulatory compliance will be crucial to your success.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
- Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
- Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
- Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
- Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
- Responsible for maintaining quarterly staff succession plans
- Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
- Responsible for managing and allocating customers to support staff (casework management)
- Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
- Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
About you:
- Ability to lead and motivate staff to deliver excellent services
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind
What you'll bring:
Essential:
- Educated to degree level or equivalent
- Experience of managing contracts and resources and delivering to budget and performance targets
- Experience of delivering to housing management performance targets
Desirable:
- Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £41,700 - £49,000 pa (Mulberry PayScale, Grade Foxglove)
Hours: Full time (37.5 hours/week)
Contract: Permanent
We are seeking a highly motivated and experienced Facilities Manager to lead and oversee the housekeeping, laundry, portering, gardening, catering, and maintenance teams at Royal Trinity Hospice. This role involves ensuring a safe, compliant, and compassionate environment for patients, staff, tenants, and visitors by maintaining high standards of facilities management.
Overall purpose of the role
- Lead and deliver an effective housekeeping operation ensuring systems and processes are efficient and aligned with organisational goals.
- Deputise for the Head of Facilities when needed to
- Support the delivery of the annual health & safety audits, working collaboratively with consultants and staff to achieve high standards of safety at the hospice.
- Ensure all estates infrastructure work efficiently and effectively, meet the required Trinity standards and fulfil all statutory and regulatory obligations
- In conjunction with Health and Safety Consultants, to ensure the internal and external environment is safe and that all relevant risk management activities (including incident management system) are completed to required standards
- Support the procurement of facilities management service contracts including all planned, preventative maintenance (PPM) requirements ensuring excellent supplier relationship management to hold contractors to account
- Manage and develop ten staff members in the housekeeping department.
Skills and experience required
- Vocational qualifications in Facilities Management or Health and Safety (minimum IOSHH or NEBOSH General Certificate, IWFM Diploma, or equivalent).
- A minimum of three years experience in facilities, building services, and health & safety management.
- Proven experience managing multidisciplinary teams, ideally within a healthcare setting.
- Previous responsibility for fire safety, risk assessments, policies, and audits within a healthcare environment (preferred),
- Comprehensive understanding of health and safety standards, infection control protocols, facilities contracts and budget management. Must stay up to date with current legislation.
- Proficiency in MS Office 365.
- Strong analytical skills for managing records, compliance reports, and resource allocation.
- Knowledge of Healthcare National Cleaning Standards.
- Waste Management qualifications.
- Familiarity with CQC standards for Estates and Facilities Services.
- Understanding of NHS Litigation Authority Standards for Facilities Infrastructure Services.
Benefits
- We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
- Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
- A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight test for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.
We encourage and welcome applications from people of all backgrounds.
How to apply
If you have the skills and experience we are looking for, please complete the online application below.
For an informal chat or visit, please contact Elizabeth Ademolake, Head of Facilities
Closing Date: 27 May 2026
Interview Date: TBC
Please note, if sufficient applications are received, we may close this advert early.
About the role:
This is not a role where you sit on the sidelines. This is a role where you show up, stand alongside women, and help create the kind of safety and belief that many have never experienced before.
In our Women’s Respite Service in Camden, you’ll be working with women who have faced abuse, exploitation and homelessness, often after systems have let them down. You’ll be part of a space that feels different. A space where women are listened to, where their experiences are understood, and where they can begin to rebuild a sense of control over their lives.
No two days will look the same. One moment you might be de-escalating a sensitive situation, the next you’re advocating with services, or sitting alongside someone as they begin to make sense of what they’ve been through. You’ll use your understanding of trauma, gender informed practice and the realities of violence against women and girls to shape how support is delivered, making sure every interaction is grounded in safety, dignity and respect.
You’ll hold a small but complex caseload, working intensively with women to build trust, navigate risk and move towards stability and independence. You won’t give up easily. You’ll stay curious, creative and persistent, even when progress feels slow or uncertain.
As a senior in the team, your impact goes further. You’ll lead by example, guiding colleagues through complex situations and helping to embed a way of working that truly recognises what women have experienced and what they need to move forward. You’ll help shape a service that doesn’t just respond to crisis, but creates real, lasting change.
For roles in our women's services we ask for applications from Women only. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
- You have experience supporting women who have faced abuse, exploitation and multiple disadvantage, and you understand how this shapes trust, behaviour and recovery
- You build relationships that feel safe, consistent and real, even when someone has every reason not to trust
- You stay grounded in challenging moments, able to respond calmly, think clearly and make sound decisions when risk is high
- You bring strong judgement and confidence in complex casework, and you’re comfortable guiding others to deliver high quality, consistent support
- You’re persistent, resourceful and proactive, able to advocate, challenge systems and keep moving things forward for the women you support
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 17th May at midnight at midnight
Interview date: Tuesday 26th and Wednesday 27th May online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
HMC is seeking a confident and capable Community Manager to deliver our community-based 'Wednesday Service' for migrants and refugees. Our Wednesday Service is a multi-functioning hub, offering a warm, welcoming space for appointments and activities, and has long been the heart and soul of HMC's service.
The Community Manager role is responsible for the coordination and delivery of HMC's Wednesday Service, including the management of all volunteers involved in the delivery of the service and oversight of our popular Holistic Advocacy service, delivered by volunteers.
This is a new post which recognises the importance of our Wednesday Service and the focus and resources required to deliver it effectively, whilst also recognising and seeking to empower the vital role our volunteers play in sustaining and enriching our services.
Please review the full Job Description & Person Specification for details of the role.
The client requests no contact from agencies or media sales.
Help shape a future where fewer people die by suicide
Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. We’re seeking a Project Officer to support and coordinate activity in our South East pathfinder region.
In this important role you’ll work with the Project Manager to support the implementation of Samaritans’ Future Proofing project plan within your region. You’ll provide regular updates on activity and progress, highlighting risks and issues when needed.
Communication is key to success in this role. You will work closely with volunteers, staff and other stakeholders to successfully deliver the project. You’ll act as a key contact for branches in your region to coordinate their involvement and activity, and work with our internal and external communications teams to support with project updates.
If you’re organised and great at keeping things on track, with a desire to contribute to future of Samaritans’ lifesaving service, then we’d love to hear from you.
Contract terms:
- £33,000 - £35,000 per annum, plus benefits
- 24-month fixed term contract
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences
- Linked to our Ewell (Surrey) office, with significant travel round the South East region.
- In-person working: Meeting in person and working collaboratively are things we value. It is anticipated that the post holder will be based in the region on average two days per week and the successful candidate should live within close proximity of the Region. In-person meetings will be held in Ewell once to twice a month. See attached regional map.
What you'll do:
- Support the development of detailed project plans
- Coordinate and monitor the delivery of the project plan within your pathfinder region
- Create and maintain up to date project documentation
- Support with communications to relevant internal and external stakeholders
- Organise, facilitate and document meetings
- Work closely with volunteers to capture learning
What you’ll bring:
- Experience providing support to projects, ideally within a large-scale transformation programme
- Experience creating and maintaining project documentation, including project plans, risk registers and action trackers
- Confidence engaging and building relationships with a diverse range of stakeholders
- Strong IT skills, with platforms such as Microsoft Office and Zoom
- Formal project management qualifications or training would be advantageous
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close: 09:00am on Thursday 28th May
Interviews: w/c 8th June
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.
Age UK Kensington and Chelsea’s Memory service provides support for people living with mild to moderate dementia, focusing on living well, providing relevant information on diagnosis and engaging in activities such as memory work.
The service is delivered through a range of channels, including face to face, home visits, telephone and email, through Maintenance Cognitive Stimulation Therapy Groups across the Royal Borough of Kensington and Chelsea.
As well as responding to enquiries and carrying a caseload, the role focusses on continuous improvement of the service by implementing best practices and contributing to the development of more effective procedures to enhance service delivery and client outcomes.
We are recruiting part time - 2 days per week - come and join our fantastic team!
We will be interviewing on a rolling basis, so please don't wait to apply!
Due to the number of applicants we may not be able to respond to all unsuccessful candidates.
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Complex Mental Health Social Care Service in Tower Hamlets
£20,009.60 per annum, working 26 hours per week.
2x 13 hour shifts per week, including weekends and bank holidays with team meetings on a Friday.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
- All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.
Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve individual goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Please see our website for the full job description.
