System officer jobs in East grinstead, west sussex

We are looking for a Quality & Service Improvement Officer to join our Quality and Service Improvement Team. You’ll be a key driver of Samaritans’ aim to improve the consistency and quality of our services, ensuring excellent service delivery to all our callers in their time of need.

We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. The team sits within the operations directorate and is split into Safeguarding and Caller Support and Quality and Service Improvement. Between us and the senior volunteers that work alongside us we support 201 branches, over 20,000 amazing volunteers across the UK and Ireland whilst ensuring we provide a safe and effective service to our callers.

Contract

• £33,000-£35,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working with link to Ewell office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
• We are passionate about flexible working, talk to us about your preferences 

What You’ll Do

You will be providing expert advice, guidance and support to specialist and senior volunteers and staff, in the management and application of a range of Samaritans quality assurance policies and procedures.

You will also be supporting caller feedback processes as well as new project developments.

What You’ll Bring

• Experience of working in quality assurance or quality management
• Excellent understanding and experience in the use of a broad range of quality assurance techniques and methods
• The ability to accurately assess and to report on large amounts of information
• Good understanding and experience of applying quality, data protection and safeguarding legislation and processes
• Understanding of the needs of a wide range of vulnerable service users
• Experience of working with and managing support for individuals in distress or with complex emotional/mental health needs

Criminal record check (DBS)

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.

Full Job Description and Person Specification below.

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.

​Applications close: 29th April

Video Interviews will be held between 5th and 12th May

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Are you a highly organised and proactive administrator who enjoys helping projects run smoothly? Join Shelter as our Programme and Project Support Officer and play a key role in supporting the delivery of important organisational projects within our Strategy Enablement function.

About the role

The Programme and Project Support Officer will support the delivery of key projects and programmes of work driven by the Strategy Enablement function.

They will ensure programmes and projects run smoothly by supporting the administration, co-ordination and reporting related to the projects, programmes and their workstreams. The role will ensure that programmes are supported with accurate and up to date information and will keep key programme artefacts such as timelines up to date.
 
Role specifics

As a Programme and Project Support Officer, you’ll work closely with the Senior Programme Manager, you’ll organise meetings and workshops, take clear minutes, track actions and maintain key programme tools such as RAID logs, dashboards and plans. You’ll support communication with stakeholders by preparing briefings, presentations and materials, and help ensure project data is accurate and up to date. You’ll also contribute to maintaining good programme governance, document control and benefit tracking, helping teams stay organised and on track. We’re looking for someone with strong organisational skills, excellent attention to detail and experience supporting programmes or projects, who is confident using tools such as Microsoft Office and project tracking systems.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

 Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you an experienced HR professional with a passion for creating clear, inclusive and impactful people policies? Join Shelter as our HR Policy Officer and play a key role in shaping policies that support our people and our mission to end the housing emergency

About the role

As part of the Employee Relations and HR Business Partnering Team, you will be responsible for developing, reviewing, re-writing and maintaining Shelters HR policies, ensuring these are legally compliant, particularly with new legislation, aligned with strategic goals, and reflective of best practice. A core part of this role will be to work collaboratively with our employee affinity groups, trade unions and key internal stakeholders to ensure policies reflect diverse perspectives, promote inclusion and support positive employee relations.
 
Role specifics

As our HR Policy Officer, you will be CIPD qualified, up to date in UK Employment Law, ERA and HR best practice. You will draw on your HR experience to understand detail, and how ER processes are applied in a busy and diverse organisation. You will be able to write clear, consistence policies, procedures, management guides and flowcharts. 

You’ll play a key role in developing and maintaining clear, inclusive and legally compliant people policies that support Shelter’s work. You’ll research and draft policies, guidance and tools, ensuring they reflect legislation, best practice and organisational needs, while working closely with colleagues, trade unions and affinity groups to gather insight and build engagement. You’ll provide expert advice to managers and HR colleagues on how policies are applied, helping to ensure consistency and confidence across the organisation. You’ll also support the rollout of new policies through clear communications, training and accessible resources, and help keep our HR systems up to date and easy to use. 

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

 Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

1. Role Purpose

A key element of Trussell’s high value income is from individual donors and Trusts, who support our work and mission. The Philanthropy Officer is accountable for managing a caseload of trusts and major donors who are giving up to £10k annually, stewarding them effectively to help secure income to fund Trussell’s work.  

The Philanthropy Officer is responsible for developing appropriate engagement and stewardship journeys for this group of donors, with the aim of retaining and increasing financial support for Trussell.  

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work.   

2. Key Responsibilities

1. Steward a caseload of major donors and trusts

Manage a caseload of c.150 major donors and c.600 trusts (c. £5k-£10k per annum giving levels). Effectively steward a cohort of donors and Trusts who support Trussell’s work and mission to ensure that Donors and Trusts are updated, understand the impact of their support, loyalty is strengthened and income secured.

2. Deliver high‑quality stewardship communications

Produce personalised thank‑yous, updates, impact reports, and tailored asks, and developing some one-to-one relationships to ensure donors and Trusts receive timely, meaningful engagement that demonstrates the impact of their support and inspires them to continue giving.

3. Develop and submit funding applications

Prepare and submit bespoke applications to trusts when required, in order to secure additional income through compelling funding applications. Opportunities to secure income and cultivate relationships are maximised.

4. Maintain accurate supporter records

Maintain accurate records on our database; facilitating accurate data management and effective stewardship. Delivering analysis, forecasting and segmentation for mailings, to enable compliant, insight‑led fundraising activity.

5. Design and manage supporter journeys

Context: Work collaboratively across the team to design and manage supporter journeys for Major Donor and Trusts which enhance the consistency and quality of engagements, building stronger donor experience and improved engagement.

6. Provide administrative and team support

Context: Support the team with administrative tasks, when required to ensure smooth operations and timely delivery of team projects and tasks, supporting efficient team delivery and coordination.

3. Person Specification

Core Knowledge:

- Understanding of major donor and/or trust fundraising principles.

- Knowledge of GDPR and fundraising‑related data protection.

- Knowledge of CRM systems and data management.

Essential Skills:

- Excellent written communication.

- Strong verbal communication.

- Ability to manage multiple projects and meet conflicting deadlines.

- Ability to distil complex information into compelling and succinct communication.

- Accurate data handling.

- Collaborative and proactive approach.

Key Experience:

- Experience in high‑value fundraising or transferable experience.

- Experience using CRM databases.

- Demonstrable relationship‑building experience.

4. Stakeholders

Internal: Line Manager, Philanthropy Manager (Trusts), Supporter Care, Comms & Marketing, High Value Team.

External: Major Donors, Trusts, Donor Research Consultant, Suppliers.

Fundraising Officer 

Salary:  £29,409 - £31,656 

plus £312 p.a working from home allowance (see below for more details on remuneration)

Contract : Full time, permanent, remote first, home-based. 

About Voice 21 

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has. 

Why work for Voice 21?

Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are aiming to be working with 1,800 schools a year by 2030. To reach this goal we recruit great people and give them real responsibility, training and support. 

Output focused culture, with flexible working opportunities. We have an agile and flexible approach, our team can work when and wherever works best to deliver the requirements of their role. As our staff predominantly work from home, we support them to create a workspace and provide technology that enables them to work effectively. 

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. 

Great benefits. 36 days holiday (inclusive of bank holidays and a 3 day Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme. 

Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression automatically available (depending on starting point) 

Purpose of the Role: 

Fundraising plays an important role in the sustainability of Voice 21 and our ambitious new strategy aims to double our voluntary income to £2M by 2030. This new post of Fundraising Officer has been created to support the Head of Fundraising and wider leadership team with operations across high value fundraising streams – grant-making trusts and foundations, philanthropy and corporate partnerships. 

You will be responsible for researching potential funders, maintaining accurate records of fundraising contacts and activities, helping to build and maintain relationships with current and prospective funders, producing compelling reports for our funders and engaging communications for fundraising audiences, and creating and project managing inspiring engagement opportunities, including events, for current and prospective supporters.

The successful candidate will ideally have previous experience working in a fundraising team – or else bring compelling transferable skills from a comparable, external-facing role. You will need to demonstrate that you can build and maintain great relationships with people at all levels, both internally with colleagues across the organisation, and with external high value stakeholders. Competent organisational skills are a must, with the ability to anticipate needs and exceed expectations. You will obviously need excellent communication skills too, including being able to write well and edit wisely (without depending on AI!) 

This varied role will offer plenty of opportunities to develop new skills and build your high value fundraising experience. It would suit an ambitious, motivated fundraiser who is driven by Voice 21’s mission and is looking to develop their career in the sector.

Key Responsibility of the Role: 

• Researching grant-making trust and foundations, maintaining a prospect pipeline, and developing and submitting funding applications.

• Managing reporting cycles and producing reports for funders.

• Maintaining the fundraising database (Salesforce), ensuring departmental data is accurate and up to date. 

• Organising engagement opportunities, including events, for prospects and/or funders, with oversight from the Head of Fundraising.

• Building and maintaining strong, sustainable relationships with fundraising contacts, ensuring excellent engagement and stewardship. 

• Supporting the Corporate Partnerships Lead as needed with corporate fundraising activities.

• Providing operational support to the Head of Fundraising and Senior Leadership Team, ensuring where appropriate that senior colleagues are fully briefed and prepared.

• Working collaboratively across the organisation to raise the profile of fundraising and to maximise opportunities.

• Other administrative tasks as required to support the fundraising team.
   

This job will require that you have: 

Essential: 

• Good understanding of the fundamentals of high value fundraising, with some previous experience working in a fundraising team to raise income to a target. 

• Experience of researching potential funders/donors and of successfully identifying great leads/prospects.

• Excellent written communication skills, with ability to translate complex information into simple and compelling narratives appropriate for the intended audience.

• Excellent interpersonal skills, with the ability to build and maintain productive relationships at all levels. 

• Strong organisational skills and the ability to manage multiple priorities effectively. Comfortable working in a fast-paced, iterative culture, working across lots of different projects/activities. 

• Self-motivated, comfortable working autonomously, and able to take ownership of own performance.

Desirable: 

• Experience of using Salesforce (or another CRM system) to manage contacts and pipelines, track performance, and report on outcomes.

• Knowledge of fundraising legislation, ethics, compliance, and data protection requirements.

Who you’ll work with: Your line manager will be the Head of Fundraising and you will work alongside a Corporate Partnership Lead. The fundraising team of 3 sits in the Operations Directorate.

Where you’ll work: All Voice 21 staff work remotely and this is a home-based role, with some travel expected to our London office (by Victoria station) and elsewhere for meetings. Occasional overnight stays may be required depending on where you are based. Voice 21 pays all travel and accommodation expenses. 

Contract: Permanent, subject to successful probation review after six months.

Application details 

To apply:

Please submit your most recent CV and covering letter, considering the suggestion below:

Applicants are advised to carefully consider the job description before applying, tailoring your CV and cover letter to demonstrate clearly how you match the specification for this role and giving concrete examples of the impact you have had in your current role. Applicants who do not demonstrate their capability and competency in the key areas of responsibility are unlikely to progress to interview.

Closing date:  8th May 2026 however we reserve the right to close applications before the stated closing date if a sufficient number of suitable applications is received

Interview dates: TBC 

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. 

Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. By offering a salary range, we demonstrate our commitment to considering a wide range of applicants who may bring different perspectives and levels of experience.

This is a vital role for the Bikeability Trust in leading the management of over £78 million of Active Travel England grant funding to 2029 for the provisiion of Bikeability training and management of the grants programme. We are also launching a new fundraising and income generation strategy for the next three years. You will have significant experience of charity finance and reporting. An established leader with excellent financial acumen, you will have used these abilities to establish and maintain effective relationships with colleagues, external stakeholders and networks.

We are looking for a Direct Marketing Officer to join our growing Individual Giving team at Samaritans. This role will assist in the creation, management and implementation of key campaigns and projects to recruit and retain supporters maximising loyalty and lifetime value. ​

A valued member of the team – you’ll also contribute to direct marketing projects while supporting larger, strategic initiatives led by the 3 x Senior Direct Marketing Officers in the team.​

This is a brilliant time to join the IG team at Samaritans as we continue to drive forwards our ambitious plans to enable us to be there for all those who need us.We’re progressing some exciting new projects and you’ll have the opportunity to develop a variety of skills and knowledge.​

We are a supportive, creative, and ambitious team. We empower each other to achieve great things and we’d love to have you join Samaritans and help us continue to succeed.

​

​Contract Terms 

• Permanent role
• Full time (35 hours per week)
• £33,000 to £34,000 per annum
• Hybrid working – linked to Ewell (Surrey) office, with home and office working
• In-office working - at present, the team meet in the office 1-2 times per month
• We are passionate about flexible working, talk to us about your preferences

​

​What you'll do:

• ​Project management of direct marketing integrated campaigns across online and offline channels from project initiation, through segmentation, data/media specification, creative approach, production, fulfilment to results analysis, ensuring income and expenditure targets are met.
• Ongoing management and review of external suppliers and marketing agencies to ensure activity takes place on schedule and within budget.
• Strategic planning and donor development. Close involvement in developing long term direct marketing strategies for priority audiences.
• Ensure all activity is run in line with best practice and compliance.
• Reports into the Senior Direct Marketing Manager and wider team to deliver the individual giving strategy for priority audiences.
• Undertake database analysis, to inform and improve the direct marketing programme.
   

What you’ll bring:

• ​Hands-on experience managing direct marketing campaigns across various channels.
• Strong project management skills and the ability to meet targets.
• Knowledge of customer relationship marketing, fundraising regulations, GDPR, and best practices.
• Excellent written and verbal communication skills.
• A collaborative team player with great organisational skills.​

See full Job Description and Person Specification.

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

Applications close: ​09:00am on 24th April 2026

Interviews: w/c 4th May, with second round interviews w/c 11th May​

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

About Us

The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty) – places where we want nature and people to flourish together. These living, protected landscapes are vital to the UK’s nature recovery, climate resilience, sustainable farming and wellbeing.

We work collaboratively and inclusively to ensure these treasured places are protected, restored, and accessible to all. Our policy work is central to this mission – and we’re looking for a proficient and motivated individual to help shape and drive it forward.

About the Role

As a Nature-based Solutions Officer you will support the delivery of the National Landscapes Association’s Nature-based Solutions programme, working closely with the Head of Nature-based Solutions to develop projects, partnerships and investment opportunities across the National Landscapes network.

You will help build a strong pipeline of investable nature-based solutions projects, support National Landscapes teams to design, develop and deliver high-quality initiatives aligned to national policy and market opportunities.

You will play a key role in translating strategic ambition into practical delivery, providing coordination, technical support and stakeholder engagement across a range of projects and programmes.

About you

We are looking for someone who is;

• A dynamic and enthusiastic team player, someone who is up for a creative challenge and will work well with others to find innovative solutions.
• An active listener, able to analyse and reflect the views and needs of others without letting your own opinions or ego get in the way.
• Dedicated to your own self learning and improvement, both for the success of the team and your own career. You maximise opportunities offered to you, and you will be excited to share resources that you find useful, and help others to access these as well.
• Comfortable with the uncertain, and excited by a space that is always changing and evolving.
• Open, honest, and encouraging, keen to work as part of a team that champions emotional awareness, kindness, and compassion.

This role is varied, exciting, and rewarding. You will have the opportunity to attend industry events, workshops, and webinars regularly. It is important that you are willing and able to maximise these opportunities and drive your own self-development as well as grow and evolve with the team.

Key Responsibilities

• Project and programme delivery; develop and deliver projects, coordinate a programme of activities, develop project proposals, funding applications and delivery plans and contribute to monitoring and evaluation of the above.
• Pipeline development and technical support; identify and develop investable projects, develop supporting resources, provide practical project support to National Landscapes teams, and stay informed on emerging policy, market mechanisms and best practice.
• Stakeholder engagement and partnerships; engage with stakeholders, building on relationships, contribute to workshops events and forums, and, support the development of partnership materials and communications.
• Data, evidence and reporting; support the collection and analysis of data, develop reporting outputs, maintain oversight of project pipelines, tracking progress and identifying risks or opportunities.
• Team support and collaboration; Contribute to a collaborative and supportive team culture.

See the role description for more information.

Why Join Us?
At the National Landscapes Association, you’ll be part of a passionate and forward-thinking team making a meaningful impact. You’ll gain exposure to a wide range of high-profile policy issues, work alongside experts across the UK, and help shape the future of our most valued landscapes.

About Us:

At Future CFO, we're committed to excellence in financial consulting, offering bespoke solutions to our clients who are predominantly in the not for profit and social impact space. As a forward-thinking organization, we're looking for a dynamic Finance Manager to join our senior management team. The Finance Manager will be responsible for overseeing all financial aspects of Future CFO clients. This includes financial planning, budgeting, reporting, analysis, strategic decision-making and donor reporting. The Finance Manager is responsible for managing, supervising, and directing financial activities that our charity clients buy into. Other duties include strategic support and advisory to the management personnel and their Board members ensuring finances are used beneficially, developing the financial strategy, assessing investments, and ensuring legal and regulatory compliance.

The ideal candidate will have Non Profit and NGO experience and possess a blend of strong financial accounting skills and the ability to manage complex month-end processes across clients that are based globally. The individual will possess excellent communication abilities to liaise effectively with various teams and clients. They will be confident and a self-starter with excellent people skills, possess a passion for growth and create a powerful and connected team culture.

Before you apply

We’d encourage you to take a good look through the role responsibilities and person specification before applying. This is a broad and impactful role, so we’re looking for someone who can demonstrate strong experience across many of these areas and make sure your application brings this to life. We are also open to considering contractors with equivalent experience.

Please note that this role will primarily involve working with a client based in the United States. As such, candidates must be comfortable accommodating time zone differences and working flexible hours where required to support client needs.

Key Responsibilities

Financial Planning, Budgeting & Forecasting

• Lead the annual budgeting process across all programmes and country offices, ensuring alignment with organisational strategy and funding requirements

• Develop and maintain robust financial models, including forecasts and scenario planning

• Produce regular forecasts (income, expenditure, and cash flow), highlighting risks and opportunities

• Partner with budget holders to ensure accountability and ownership of financial plans

Management Reporting & Financial Performance

• Oversee the preparation of timely and accurate monthly management accounts

• Deliver clear variance analysis with meaningful insights for decision-making

• Develop and enhance management reporting to improve visibility across programmes, grants, and geographies

• Present financial performance to senior leadership and non-finance stakeholders in an accessible way

Financial Accounting, Month-End & Audit

• Oversee and ensure timely and accurate month-end and year-end close processes

• Maintain integrity of the general ledger, including review of journals, accruals, and prepayments

• Ensure all balance sheet accounts are reconciled regularly and supported by appropriate documentation

• Lead the year-end audit process, acting as the primary point of contact for external auditors

• Prepare statutory accounts and ensure compliance with relevant accounting standards and local regulations

• Continuously improve financial processes, controls, and systems

Reserves & Cash Flow Management

• Support the development and management of organisational reserves in line with policy and strategic objectives

• Monitor and manage cash flow across entities, ensuring sufficient liquidity at all times

• Identify financial risks and propose mitigation strategies, particularly in relation to funding gaps

• Provide recommendations on reserves utilisation and financial sustainability

Grant & Donor Financial Management

• Oversee financial management of grants, ensuring budgets are accurate, compliant, and aligned with donor requirements

• Support proposal budgeting in collaboration with fundraising and programme teams

• Ensure timely and accurate donor financial reporting, including variance analysis and narrative explanations

• Maintain strong oversight of grant spend, ensuring compliance with funding agreements

• Act as a key finance business partner to programme teams on grant delivery

Financial Governance & Controls

• Ensure strong financial controls and compliance with internal policies and external regulations

• Support organisational audits and ensure audit readiness across all funding streams

• Maintain and improve financial policies, procedures, and systems

• Promote best practice in financial management across country teams

Strategic Finance & Business Partnering

• Act as a strategic finance partner to country directors and senior leadership

• Provide financial insight to support organisational strategy and growth

• Strengthen financial processes, tools, and reporting in a complex, multi-entity environment

• Build financial capability across non-finance teams

Candidate Profile

Qualifications & Experience

• Fully qualified accountant (e.g. ACA, ACCA, CIMA or equivalent)

• Minimum 5-6 years experience in a senior finance role, ideally within the non-profit, international development, or grant-funded sector

• Proven experience managing budgeting, forecasting, and financial planning processes

• Strong experience of grant and donor financial management and reporting

• Experience leading month-end and year-end processes, including external audits

• Experience working across multiple entities, countries, or complex organisational structures is highly desirable

Technical Skills & Knowledge

• Strong understanding of financial accounting principles and controls

• Excellent financial modelling, budgeting, and forecasting skills

• Ability to interpret and present complex financial data clearly to non-finance stakeholders

• Knowledge of donor compliance requirements and restricted funding environments

• Experience with finance systems and advanced Excel (or equivalent tools i.e. quickbooks, xero, etc.)

• Strong understanding of cash flow management and reserves planning

Leadership & Business Partnering

• Proven ability to act as a strategic finance partner to senior stakeholders

• Experience working collaboratively with non-finance teams (e.g. programmes, fundraising, operations)

• Ability to influence decision-making through clear financial insight

• Proactive and solutions-oriented, with the confidence to challenge where appropriate

Personal Attributes

• High level of integrity and accountability

• Strong attention to detail with the ability to see the bigger picture

• Excellent organisational skills and ability to manage competing priorities

• Strong communication skills, both written and verbal

• Adaptable and comfortable working in a fast-paced, evolving environment

• A collaborative and supportive team player with a hands-on approach

Desirable

• Experience in a multi-country or decentralised organisation

• Experience working with outsourced finance providers or shared service models

• Familiarity with international compliance, local regulations, and different accounting frameworks

• Interest in or commitment to the organisation’s mission and impact 

What We Offer

Purpose & Impact

• The opportunity to play a key role in a mission-driven organisation, contributing to meaningful and measurable impact

• A chance to shape and strengthen financial strategy in a growing, international environment

Professional Growth & Influence

• A highly visible role with exposure to senior leadership and strategic decision-making

• Opportunity to lead and improve financial systems, processes, and ways of working

• Scope to develop and broaden your experience in a complex, multi-country, grant-funded environment

Compensation & Benefits

• Competitive salary 

• Pension contribution for permanent staff and FTC

• Annual leave for permanent staff and FTC

Flexibility & Work Environment

• Flexible and hybrid working arrangements

• A supportive and collaborative team culture

• Commitment to work-life balance

Wellbeing & Culture

• A values-driven organisation with a strong sense of purpose

• Inclusive and diverse working environment

• Employee wellbeing initiatives and support

International Exposure

• Opportunity to work with colleagues across multiple countries and cultures

• Involvement in international programmes and funding landscapes 

Trusts Fundraiser 

Location: Remote – Homebased
Contract: Part Time - 25 hours per week | Permanent
Salary:  £29,656.01 - £31,134.23  (Full Time Equivalent)

Deafblind UK has championed people with dual sensory loss since 1928, helping them to overcome the unique set of challenges they face. We support the rights and interests of deafblind people of all ages, in the belief that they deserve the opportunity to live their lives to the fullest, retain their independence, and be included in their local communities. Wellbeing, emotional and practical support forms the cornerstone of our support services. These services are entirely ‘bespoke’, recognising the uniqueness of every individual, and they are based very firmly on our fundamental belief that disability does not mean inability.

The Impact You'll Make

In Trusts, we secure funding to help our colleagues deliver the services described above. So, we enable our colleagues to make a very real difference to the lives of those affected by dual sensory loss. We regard that as a privilege.

What We Need

An individual who will share our view, and who can enhance our team with their experience and expertise. Someone who will bring passion, who is not afraid of hard work, and a good team player. Someone who wants to help make a difference.

What you’ll be doing

You will produce excellent and compelling funding applications, based on thorough research. You will liaise with colleagues to help construct applications. Once funding is secured, you will steward your portfolio of funders to ensure that they are well informed about our work and inclined to provide us with further support. You will ensure that records are accurately maintained on our CRM system.

You will bring to the role:

• Proven experience in Trusts Fundraising
• Demonstrable evidence of first-class writing skills, with the capacity to translate complex subject matter into a compelling, and easily understood case for support
• Good research skills, with the ability to match the organisation’s projects and strands of work with funders’ priorities
• Good organisational skills with the capacity to meet multiple deadlines
• Good admin skills, with a good eye for detail, and a commitment to 100% accuracy

What You’ll Get In Return

• A strong, supportive, productive, high-performance team
• A commitment to personal development and growth in the job
• Flexible working arrangements
• The opportunity to help make a difference on behalf of one of the most vulnerable groups in society
• 25 days annual leave plus Bank holidays (increases by a day at both 3 years of service and 5 years of service)
• Westfield Health – which includes the below:
• Cash reimbursement for a range of health-related costs that we all incur regularly, such as dental and optical costs, hospital in patient or day care, and more.
• A Doctor line giving access to a GP 24/7
• A discount scheme
• Gym membership discounts
• 24-hour employee helpline
• Workplace Pension - eligible employees are enrolled onto the workplace pension scheme

Please see attached Job Description and Person Specification for further details. 

The Mason Foundation is a national charity supporting neurodivergent young people into meaningful employment through our Propel mentorship programme. We work across England and Scotland, partnering with schools, colleges, community youth settings and employers to champion neuroinclusion and create opportunities for young people to thrive.

75% of our staff are neurodivergent, and we're proud to create an inclusive, supportive workplace where everyone can succeed.

The Opportunity

We are at an exciting growth phase with ambitions to scale nationally. To achieve this, we need to capture and share the positive impact we have on people's lives.

As the Impact and Fundraising Manager, you will work hands on with our delivery team to design data collection systems that feel manageable and purposeful, not burdensome. You understand that different people think, process, and work in different ways, so you will create multiple methods for collecting the same data to suit different styles.

You take a methodical approach to understanding what data we need to showcase impact, then build the frameworks and provide the practical support to make collection happen across multiple methods. You empower the team to grow their confidence in impact measurement through training, clear guidance, and being there alongside them.

You will translate the data we collect into compelling, heartfelt stories that position The Mason Foundation as best practice. You will engage with traditional media and sector publications to showcase our work and support the COO with fundraising by providing the impact evidence that inspires funders and commissioners to collaborate with us.

What We're Looking For

• Methodical approach to collecting data across multiple different methods, understanding what needs to be collected to showcase impact without being burdensome

• Hands on experience supporting frontline teams with data and impact collection, building their confidence and skills

• Ability to design multiple ways of collecting a uniform dataset, recognizing different thinking, processing, and working styles

• Strong storyteller who can make data heartfelt and human whilst maintaining evidence-based rigour

• Experience with traditional media engagement (press releases, media relations) and writing for sector publications

• Understanding of neuroinclusion, community development, or social impact landscapes

• Experience working with CRM systems and ability to lead exploration of accessible data tools

• Empathetic, supportive, highly organised, and self-motivated with ability to work part time hours efficiently in a remote environment

Why Join Us

In return, you get to work for an ambitious, values driven charity making a real difference in the lives of neurodivergent young people. You will have the flexibility of remote working with a flexible working pattern, 25 days annual leave plus bank holidays (pro rata), opportunities to shape our impact story and professional development, and the chance to be part of a neuroinclusive workplace culture where everyone's contributions matter.

About The Role
At Alzheimer’s Society, every action we take is about making life better for people living with dementia and their carers. We are advisors, supporters, fundraisers, researchers, communicators, and so much more. Some of us are volunteers, some are employees, but together we are a community united by a shared purpose: to make a real difference when it matters most.
We are looking for a Assistant Legacy Case Officer who wants to be part of that mission. This is more than a job. It is a chance to play a pivotal role in securing the future of our work. Through your care, attention, and expertise, you will manage legacies that help ensure we can support thousands of people affected by dementia now and in the years to come.
What You Will Do
Every day in this role is about people and purpose. You will care for a diverse caseload of around 300 pecuniary and specific legacies, guiding them with sensitivity, professionalism, and empathy. You will build trusting relationships with solicitors, executors, co-beneficiaries, and other stakeholders, helping them navigate what can be a complex and emotional process.
Your work will ensure that all legal requirements are met and that every legacy is handled with integrity. You will collaborate closely with colleagues across the Legacy team, sharing knowledge, supporting one another, and contributing to projects that keep our work running smoothly.
You will also help raise awareness of legacy giving, making connections with key stakeholders and helping secure vital income for the Society. Every receipt you issue, every file you progress, and every relationship you nurture directly helps people living with dementia and their families.
This is a role where you can grow. You will have the opportunity to develop expertise across residuary and trust legacies while building your professional skills in a supportive and inclusive environment. Every case you handle is a story of impact, and your work will leave a lasting mark on our mission.
About You
We want to hear from people from all walks of life. You do not need to tick every box, because we value motivation, potential, and alignment with our values as much as experience. You might:

- Have experience in Legacy Administration or a willingness to learn, with familiarity with First Class 4 or similar systems
- Have some understanding of Wills, Probate, or Trust law, or be keen to develop this knowledge
- Be working towards, or interested in, an ILM Certificate in Charity Legacy Administration or similar professional development
- Be able to thrive in a busy administrative environment, balancing multiple priorities independently or as part of a supportive team
- Be comfortable using Microsoft Office, including Outlook and Excel
- organised self-starter with attention to detail and pride in delivering accurate, high-quality work
- Communicate sensitively and professionally, showing empathy and respect to colleagues, stakeholders, and people affected by dementia

You understand that every legacy you manage is a story, and your work helps ensure those stories continue to make a lasting impact.
Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.

You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement. 

You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.

By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).

You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.

Key Responsibilities and Duties: 

Strategic Leadership:  

• Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities 

• Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required 

Comms & Marketing:

• Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources 

• Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience

• Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice. 

Influencing & Public Affairs:  

• Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful 

• Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities

• Build our credibility as a thought leader in the sector 

Stakeholder Engagement & Partnerships:  

• Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact 

• Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do 

• Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries

Reputation, Brand Management & Marketing:  

• Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels

• Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector. 

Membership, Events & Communities:  

• By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).

• Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications

• Develop framework for Communities of Practice and strategy for engagement and growth 

• Supporting Bild and RRN spokespeople with PR and media outreach

• Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity

General Responsibilities 

• Contribute to evaluation and assessment of results against KPIs and tracking activity

• Allocate, manage and evaluate budget spend

• Identify resource requirements for activity across Bild group

• Develop and maintain systems, databases and procedures to support Bild group communication activities

• Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group

• Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design

• Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies

• Support the senior leadership team on any activity as required. 

Personal Development  

• Be part of a culture of quality in all areas of communications, PR and marketing

• Participate and contribute to individual performance appraisal and supervision sessions

• Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession

• Undertake relevant training, as necessary including accessing new systems and software as required to support the role.

Organisational Responsibilities: 

• Access and work within Bild’s policies and procedures.  

• Attend internal cycle of team meetings relevant to this role.  

• Engage with line management, supervision (where appropriate) and appraisal process.  

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.  

• Take responsibility for personal learning and development with support from line manager.  

• Work in a manner that facilitates equal opportunities and inclusion for all.  

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.  

• Maintain health and safety and risk awareness for self and others across the organisation.  

• Undertake any other duties that Bild may require within the remit of this role.  

This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.  

Person Specification  

Job Title 

Director of External Relations 

• Exceptional copy writing and verbal communication skills

• Good presenting, negotiating and influencing skills

• Excellent interpersonal skills and ability to build mutually beneficial relationships

• The ability to work effectively within a small team

• Ability to work under pressure, and plan, manage, and adapt own workload

• A flexible, proactive and problem-solving approach to work

• A motivated attitude and ability to work on own initiative 

• A commitment to human rights and modelling accessibility and inclusion throughout activity

• Willingness to travel and work flexible hours as demanded by the post

• Fit to undertake the duties of the post. 

Experience/Skills/Competencies 

Essential 

• Significant experience working in communications, policy and PR with demonstrable success

• PR and media management experience, including both online and traditional PR

• Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback

• Experience of overseeing the design and production of print and electronic publications, including website management and development

• Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making

• Ability to analyse data and shape results into reports that inform decision making

• Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT 

• Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders

• Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms

• Ability to use a variety of IT packages/databases including CRM systems.

• Experience managing budgets and associated reporting

• Ability to work remotely and regularly travel to in person events

• Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team

• Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector. 

Desirable 

• Experience working in the not-for-profit sector, preferably in another disability and/or membership charity

• Strong understanding of education, health, social care, disability and not for profit environment

• Strong media contacts within relevant trade sector publications

• Ability to use externally managed media databases (such as Agility etc.)

• Experience with conferences, webinars and hybrid events. 

• Experience supporting and manging a remote team

Education and Qualifications: 

Other Requirements: 

• Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.  

• Regular travel to attend meetings and events. 

• Occasional evening meetings.  

Legal requirements: 

• Enhanced DBS check. 

Pay: £33,000.00 per year

Job description:

Position: Volunteer Team Leader

Location: Remote in South West

Full-time Salary: £33,000 + car

Job Title- Volunteer Team Leader

Department- Regional Hub

Reports to- Head of Change

Grade- Team Leader

Job Purpose

To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.

Key accountabilities

• To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
• To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
• To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
• To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
• To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.

Dimensions

No. of direct reports

0

Total staff overseen

0

Internal contacts

Volunteer Team, Events Team, Sports Development Team, Communications Team

External contacts

Regional and Area Officers, Communications Officers, Event volunteers

1

Person Specification

Personal

effectiveness

Essential

Desirable

Ability to manage and organise time and workload effectively.

Resilient and flexible with the ability to work under pressure

Ability to build and manage strong working relationships.

Able to work independently and as part of a team.

Personal drive and enthusiasm with a positive attitude and a desire to succeed.

.

Committed to continuous improvement

Skills,

experience & qualifications

Essential

Desirable

• Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevent qualification.
• Intermediate to advanced level of MS work and Excel
• Ability to communicate both through written and verbal
• Full UK driving license as travel will be required for this role
• A relevant degree or professional qualification in volunteer management

is not essential but may be advantageous.

• A working knoweldge of CRM and digital Event Management Systems
• Experience with building and working with high performing teams

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company car
• Company pension
• Cycle to work scheme

Experience:

• Volunteer Management: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: Remote