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Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North West region, which include Lancashire, Merseyside, Cumbria, Greater Manchester and Chesire. There will be occasional travel around the North West and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the North West, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North West would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us..
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 07 May 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: WC 18 May 2026
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role : Volunteer Coordinator
Salary: £13, 989.33 (pro- rated from £26,230)
Hours: 20 hours per week
Contract: Permanent
Reports to : Volunteer Service Manager
Location: Hybrid role/ Together Trust centre, School Hill Cheadle
As Volunteer Coordinator, you’ll be working with our Volunteering Development Officer to recruit, train, and support incredible volunteers in a variety of ongoing and ad-hoc activity across Together Trust services. The people who give up their time and energy to offer their skills in volunteering with us deserve to have the best experience we can offer – and that’s where our Volunteer Coordinator will shine.
At Together Trust, we believe in the power of volunteering to change lives – for both our volunteers and the people we support. Together we make a difference. We develop and learn, and we support each other. Every day with us is different, but our mission remains the same: to champion the rights, needs and ambitions of the people we support – they are at the heart of everything we do. We stand by them, and we work together for change.
See what it’s like to work with us here.
The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all of our staff and volunteers to share this commitment.
Responsibilities include but are not exhaustive:
About You:
Benefits
Find out more — watch our short video to see what it’s like to work with us:
https://youtu.be/SEnw2o00T6E
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
Food Project Coordinator
This role will primarily coordinate our growing food club project, Bristol Goods, but will also provide support for our other services that utilize food to engage people in support and build community connections.
Caring in Bristol has a legacy of food-based projects; from our inception as Caring at Christmas, through to Cheers Drive, our pandemic response service. We have a fantastic network in the city’s food and hospitality sector which enables us to work in creative ways to alleviate housing insecurity.
As Food Project Coordinator, you will play a central role in organising our food club operations and ensuring Caring in Bristol upholds food safety standards. A significant part of the role will be centred around building relationships with our food club members and the volunteers that help deliver the service.
The postholder will also have the opportunity to contribute to other food-centred activity within the charity, including food provided to our young people’s services and Caring at Christmas.
Key responsibilities
The workload for the role is split in approximately the proportions:
~60% of the role
Food logistics and coordination
Support the Senior Project Coordinator to oversee the sourcing, supply and distribution of food, ensuring a consistent and balanced provision of fresh and ambient products for service users each week. This includes driving the Caring in Bristol van (full UK driving licence essential).
Coordinate and monitor the stock of food, ensuring there’s always sufficient stock levels to cover all the food clubs
Coordinate the weekly Fareshare delivery and sorting/preparation of food in line with organisational procedures
Support the Bristol Goods Team to uphold food safety management within the organisation, ensuring our warehouse space is adequately clean and organised at all times
Manage Bristol Goods volunteers on shift to ensure they understand how to carry out their role safely, and enjoy their experience
Supervise the on-site running of the food clubs on a Rota basis with other Caring in Bristol staff. This does involve cash handling and taking payments.
Support Senior Project Coordinator to form working relationships with our food suppliers and food sector contacts, and seek out potential new opportunities that could benefit the resilience and breadth of Caring in Bristol’s food offer
Supporting the delivery of our other food projects including Bristol Youth Goods.
Follow organisational safeguarding, health and safety, data protection, COSSH and van procedures.
~30% of the role
Food Club Member Support
Interact with members and signpost them to relevant services within Caring in Bristol, in the local community, and city wide.
Keep up to date with support services across the city to provide appropriate signposting and referrals.
Provide support and build relationships with Food Club members through informal check-ins and identify those who may be experiencing challenges impacting their housing or wellbeing. Provide appropriate assistance, including but not limited to, form filling, applying to external volunteering opportunities or training and referring to additional services.
Uphold the safety and safeguarding of members in the delivery and development of the Bristol Goods service.
Record members’ attendance, support provided and engagement on our database in line with data protection policies and regulations.
Take ownership of our community noticeboard, sharing opportunities and support options in the area.
~10% of the role
Other Responsibilities
Organisational development work, including; attendance at team meetings, safeguarding reviews and participating in the volunteer support and training.
Follow Caring in Bristol policies and procedures and observe our Code of Conduct.
Actively participate in and attend supervisions, reflective practice, annual appraisal processes and identified training.
Promote the aims and objectives of the charity and present a positive image of Caring in Bristol through good public relations, communications with visitors, young people, guests, people who use our services and the local community.
#Food_Project _Coordinator #Project_Coordinator #Project_Coordination
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Programmes Coordinator plays a central role in delivering our community-based services. You will coordinate and support the delivery of programmes, peer-support groups, drop-ins, and activities, while managing referrals and supporting accessible, person-centred service delivery.
ALAG is a user-led, pan-London membership charity supporting autistic adults without a learning disability. The Autism Hub sits under ALAG and provides advocacy, peer support, counselling, advice, activities, and training—connecting people to services that improve wellbeing and quality of life.
Key Responsibilities
About You
Essential
Desirable
Additional Information
Please submit a CV and cover letter.
We’re looking for a Volunteer Experience Manager to support our incredible volunteers and their pets, who bring joy and comfort to people across hospitals, care homes, schools and communities nationwide.
What you’ll do
Reporting to the Chief Executive, you’ll:
About you
You’ll bring:
Why join us?
Alongside working with inspiring volunteers and their amazing pets, you’ll enjoy:
Pets As Therapy is committed to equality, diversity and inclusion, and we welcome applications from everyone.
Note - this role is hybrid and you will need to be in our office in Oxfordshire 2 or 3 days a week
Interviews will be held in person on Monday 18th May
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Fundraising Coordinator plays a pivotal role in bringing communities together to make a meaningful difference in the lives of people affected by cancer. By supporting and inspiring community supporters, you will help turn compassion ino action and action into vital income that funds life-changing care and research. Through buidling strong relationships, delivering exceptional supporter experiences, and driving engagement, you will grow participation and income, ensuring every fundraising effort contributes to better outcome for patients and their families.
The client requests no contact from agencies or media sales.
As Southwark Cathedral’s Audience Development Coordinator, your main responsibility will be to monitor visitor numbers and build new audiences. Leading on impact and evaluation, you will develop strategies to attract new visitors, engaging existing audiences, and improve the overall visitor experience.
You will collaborate on projects related to the Cathedral’s marketing, visitor engagement and cultural events programme.
If you have experience in:
And are:
Then we would love to hear from you.
Main Duties and Responsibilities
· Develop and implement strategies to attract new audiences and deepen engagement with existing ones through various channels like social media, email, and events.
· Work with the Head of Engagement to improve the visitor experience to encourage repeat visits and positive word-of-mouth
· Work with the Communications Team to create and manage marketing campaigns to promote the Cathedral and its offerings
· Attend Cathedral public events and programming to gather relevant data and audience feedback
· Build creative and engaging forms of visitor feedback that captures qualitative and quantitative data key to the building of an audience-led Engagement programme
· Work with the Engagement team to plan and execute audience-led programming to attract visitors and enhance engagement, such as concerts, lectures, or tours, delivering on the new Engagement Strategy
· Track and analyse key performance indicators (KPIs) to measure the effectiveness of audience development efforts
· Work with other departments, including marketing, fundraising, and education, to achieve the Cathedral’s vision and mission values
· Working with the Head of Engagement, CFO and COO to manage budgets related to audience development activities
· Develop and implement an audience development strategy and an evaluation framework that aligns with the Cathedral's overall goals
· Lead on data and feedback analysis and the building of reports to inform key stakeholders and SLT of Cathedral programming
Closing date: 11.59pm on Wednesday, May 13th
Interviews are planned for Friday, May 29th
Introduction to the Cathedral
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.
The client requests no contact from agencies or media sales.
Vision: Home-Start Southwark and Lewisham believes every parent should have the support they need to give their children the best possible start in life.
Main purpose of the job: Providing targeted, specialised support to parents with at least one child under 5, but with a whole family approach. The post carries a high level of responsibility in ensuring that a quality service is offered to families through a team of trained volunteers.
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Home-Start believes every parent should have the support they need to give their children the best possible start in life.
The client requests no contact from agencies or media sales.
Employability Coordinator
Our team is growing and we're looking for a skilled, people-focused coordinator to join us in making a real difference for young carers across Dorset.
We are recruiting an Employability Coordinator to plan, coordinate, and deliver our Employability Programme, supporting young carers aged 14 to 25 through key transitions from school into further education, higher education, and work.
This is more than a programme delivery role. You'll be the primary point of contact for day-to-day activity, building trust with young carers, partnering with schools, colleges, and employers, and making sure every young person gets a consistent, high-quality experience.
You'll play a key role in growing the programme's reach and impact, designing workshops and events including our Employability Celebration Event and Careers Convention, facilitating our TEMPO group for 14- to 25-year-olds, and opening up 'days in the workplace' that show young carers what's possible.
We're looking for confident, organised communicators with a track record of delivering employability, careers, or transition programmes to young people. People who can engage a 14- to 25-year-old audience, build strong partnerships with schools and businesses, and manage competing priorities with ease.
If you're ready to bring your expertise and energy to a cause that truly matters and help young carers unlock their futures, we'd love to hear from you.
Please visit the website for more information
️ Applications close 14th May 2026
We believe no child’s destiny should be defined by their beginning.
If you are skilled at making complex research clear, relevant and accessible, the Research Insights Coordinator role offers real purpose. As a Research Insights Coordinator, you will track national and global MND research development and turn detailed evidence into clear information that supports stakeholder engagement and public understanding of motor neurone disease (MND). This is a role for someone who values accuracy and impact and wants their expertise to inform decisions that matter.
Key Responsibilities
About You
Hybrid working expectations: Northampton office one day per week attendance
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C.
Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment.
About you
You will:
What you’ll do
This role requires regular travel across Oxford & Thames Valley.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
As Counselling Coordinator, you will support the smooth and effective delivery of Woman’s Trust’s specialist counselling services for women affected by domestic abuse, with particular responsibility for supporting crisis and short-term therapeutic provision in East London.
You will coordinate referrals, assessments, caseload allocation, liaison with counsellors, and ensure accurate administrative and clinical record systems. You will maintain safeguarding processes, contribute to service development, and work collaboratively with the Counselling Manager, Head of Therapeutic Services, and external partners to ensure high-quality, trauma-informed, woman-centred support.
Hours: Part-time, 28 hours per week.
Contract: Fixed-term contract.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.
For further information and to apply, please visit our website.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 1st May 2026.
Interviews will be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you.
We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.
The Role
As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:
• Lead and coordinate the daily operations of two Crisis Café sites.
• Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.
• Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.
• Build strong partnerships with local services, promoting the Café and its impact.
• Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.
This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.
What You’ll Bring
We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.
Essential Skills and Experience:
• Proven ability to support individuals in crisis, helping them develop self-management strategies.
• Experience managing small teams and volunteers.
• Strong understanding of mental health services and the recovery approach.
• Excellent communication and administrative skills.
Desirable Skills:
• Mental Health First Aid or Suicide Prevention training.
• Knowledge of national suicide prevention strategies.
What We Offer
· A supportive and collaborative work environment.
· Opportunities for professional development, including training and supervision.
· The chance to make a tangible difference in the lives of individuals experiencing mental health crises.
· Flexible working
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Paid time off for medical appointments
· Staff away days and socials
Shifts include evenings and weekends across two locations:
Hampton Road, Twickenham, TW2 5QB
Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB
Apply Now
If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!
We are actively interviewing for this role.
The successful candidate will need to undergo an Enhanced DBS check.
Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.
Let’s build a stronger, healthier community together.
Please ensure your cover letter details how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
We are looking for a proactive and creative Communications Coordinator to
support the delivery of our communications, events, and engagement strategy.
This role is ideal for someone who is passionate about access to justice and
enjoys combining storytelling, relationship-building, organisation, and delivery.
You will deliver content creation across channels, develop engaging mailouts
and communications that inspire and inform our audiences, and strengthen
stakeholder engagement across our supporter base. You will also contribute to a
programme of events that recognise and celebrate our supporters and pro bono
partners.
Our vision is of access to justice for all. We help provide free specialist legal services, including advice and advocacy, from barristers.
The client requests no contact from agencies or media sales.
We are looking for a Mentor Services Coordinator to support our volunteer mentors in the South East of England consisting of Hertfordshire, Surrey, North London and West London.
About the role
Our Mentor Services Coordinators are the main point of contact for volunteer mentors throughout their journey with MCR - from their initial enquiry and onboarding, to ongoing support once they are matched with a young person. They carry out in-depth interviews with prospective mentors, arrange training, and coordinate DBS and reference checks, ensuring the entire process is as smooth and well-supported as possible.
Key responsibilities:
Providing excellent customer service to prospective and existing mentors using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person
Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey
Manage DBS checks and support the ID verification process
Conduct mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.
About you
Customer service experience
Based in the South East of England and able to travel to the Stevenage office 2 days a week
Experience of or strong interest in working or volunteering in the charity or third sectors
An understanding of young people and educational settings
People person with excellent communication and listening skills and empathy
Well organised with great administrative skills and attention to detail
Excellent desktop and database skills
About us
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as South East England. We are delighted that we are now launching the MCR programme in the North East of England and we are committed to helping the region’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits of working for MCR Pathways include: 33 days annual leave in first year rising to 38 days from 2nd year of employment, 7% Employer Pension Contribution, additional day off for your birthday, Life Assurance - 4 x salary, Employee Assistance Programme.
The client requests no contact from agencies or media sales.